Tradehand vs ServiceM8
ServiceM8 is strongest on iPhone. Tradehand is built around the whole job.
ServiceM8 markets an AI Phone Agent alongside its Apple-first job-management app. Tradehand gives you an assistant that carries the call, the quote, the booking and the payment follow-up on any phone. No monthly fee, 5% after the fee-free allowance, and only when you are paid.
Blake FolgadoCo-founder, Tradehand
The short answer
ServiceM8 is a proven choice for a mature Apple-first job app with a genuine free plan. Choose Tradehand if you want one assistant carrying the call through quoting, booking and payment follow-up. No monthly fee, 5% of collected invoice payments after the fee-free allowance.
Are you buying tidier admin, or more work won?
Both clear admin well, and neither fills a thin diary on its own. Judge them on the office job instead: answering, quoting, booking, chasing. That is a person's job.
UK office manager starter salary, before NI and pension. Paid whether or not the invoices land.
Source: Office manager salary (National Careers)No monthly fee, no setup fee, nothing to unlock. 5% of what Tradehand collects after the fee-free allowance.
Salary: National Careers Service. ServiceM8 bills monthly by jobs a month, with a free plan for one user under thirty jobs. Tradehand bills nothing until a customer has paid.
Side by side
| Answers the phoneSource: ServiceM8 Phone and AI Phone Agent | Tradehand✓ Included, and it quotes and books too | ServiceM8AI Phone Agent, higher ServiceM8 Phone tiers |
| Android as good as iPhoneSource: ServiceM8 Lite for Android | Tradehand✓ Full trader app on Android and iPhone | ServiceM8Lite on Android, iOS is the full app |
| How you are billedSource: ServiceM8 UK pricing (servicem8.com) | Tradehand£0 a month, 5% of collected invoices after the fee-free allowance | ServiceM8Monthly, by jobs a month, free under thirty |
| Job capsSource: ServiceM8 UK pricing (servicem8.com) | Tradehand✓ No cap, a busy month costs no more per job | ServiceM8Thirty a month free, then tiered by jobs |
| Chases what is owedSource: ServiceM8 UK pricing (servicem8.com) | Tradehand✓ Quotes, invoices and customers who went quiet | ServiceM8Quote Follow-up and Automated Payment Follow-ups, every plan |
| Depth for a bigger crewSource: ServiceM8 UK pricing (servicem8.com) | TradehandThin. Built for one trader up to five | ServiceM8✓ Asset Management, Job Costing, Staff GPS |
| ContractSource: ServiceM8 UK pricing (servicem8.com) | TradehandNone, leave whenever you like | ServiceM8Monthly subscription |
What "answers your phone" looks like
A Tuesday morning. You're under a sink and can't pick up. Nothing below required your phone.
ServiceM8 has an AI Phone Agent as part of its phone product. The Tradehand distinction is one assistant carrying that call through the quote, booking and payment follow-up.
An honest recommendation
Choose ServiceM8 if…
- ·Your crew is on iPhones and happy to drive the app themselves
- ·You want a genuine free tier while volume is low
- ·You value its mature dispatch board, asset management and job costing
Choose Tradehand if…
- ✓You (or your crew) are on Android and want full features
- ✓You'd rather the missed call got answered than logged
- ✓You want the same assistant to carry calls and messages into quoting, booking and payment follow-up
Where ServiceM8 wins: a polished iOS field app, a real free plan, years of dispatch-board refinement, and an AI Phone Agent option. Tradehand does not import historic jobs, so keep your old records for reference.
Move new work over without losing your old records
Run both side by side, and keep your old job history safely available for reference rather than assuming it moves.
- Day 1Prepare your data
Export your customers and keep your ServiceM8 job history safely available for reference.
- Day 1A person does the import
A person imports your customers and price list, then sets up your number, rates and diary. Historic jobs are not imported.
- Day 2–6Run both in parallel
Tradehand starts answering your missed calls while ServiceM8 keeps running.
- When readyMove new work across
Cancel ServiceM8 only when you no longer need it for active jobs or reference history.
Questions sole traders ask
Sources & References
More comparisons
Hear your assistant answer the phone
Get started. Your assistant takes the call, sends the quote and books it, on any phone, no app to open. Then decide.