ServiceM8 alternative UK
The ServiceM8 alternative for UK sole traders who want more work, not tidier admin.
Few people leave ServiceM8 because it manages jobs badly. They leave because the plan is tiered by jobs a month, the Android app is Lite, and call answering is a separate ServiceM8 Phone subscription.
Blake FolgadoCo-founder, Tradehand
The short answer
Scored on work won instead of admin cleared, Tradehand is the strongest ServiceM8 alternative for a UK sole trader. Tradehand answers the phone, quotes, books and chases while you are under a floor. No monthly fee, 5% of collected invoice payments after the fee-free allowance.
Tradehand- Best for sole traders with a thin diary who want the phone answered
ServiceM8- Best for an iPhone crew needing job costing, assets and dispatch depth
Tradify- Best for trades who want accounting sync included on the entry plan
Powered Now- Best for certificate-heavy work needing deep UK forms
Are you buying tidier admin, or more work won?
All four clear admin well, and none of that fills a thin diary. Judge them on the office job instead: answering, quoting, booking, chasing. That is a person's job.
UK office manager starter salary, before NI and pension. Paid whether or not the invoices land.
Source: Office manager salary (National Careers)No monthly fee, no setup fee, nothing to unlock. 5% of what Tradehand collects after the fee-free allowance.
Salary: National Careers Service. ServiceM8 bills by jobs a month, Tradify and Powered Now per user, Tradehand nothing until a customer has paid.
Side by side
| Answers the phoneSource: ServiceM8 Phone | Tradehand✓ Included, and it quotes and books too | ServiceM8AI Phone Agent, higher ServiceM8 Phone tiers |
| Chases customers who went quietSource: ServiceM8 UK pricing | Tradehand✓ Chases customers who never got a quote | ServiceM8Quote Follow-up and Automated Payment Follow-ups, every plan |
| CertificatesSource: ServiceM8 UK pricing | Tradehand✓ Ten types, free, signed and countersigned | ServiceM8Electronic Forms, from the Growing plan |
| Cuts the driving between jobsSource: ServiceM8 UK pricing | Tradehand✓ Day optimiser reassigns jobs, you approve every swap | ServiceM8Dispatch Map, Integrated Navigation, Trip Time Tracking |
| Depth for a bigger crewSource: ServiceM8 UK pricing | TradehandThin. Built for one trader up to five | ServiceM8✓ Asset Management, Job Costing, Staff GPS |
| How you are billedSource: ServiceM8 UK pricing | Tradehand£0 a month, 5% of collected invoices after the fee-free allowance | ServiceM8Monthly, by jobs a month, free under thirty |
| When you growSource: ServiceM8 UK pricing | TradehandMore only after you were paid more | ServiceM8The next job tier up at the cap |
What growth looks like on a Tuesday
The same missed call, handled without your phone.
ServiceM8 manages that job beautifully once you have won it. This page is about who wins it, and that part is office work someone has to do. ServiceM8 gives you somewhere to type the quote. Tradehand writes it and sends it.
So which should you actually pick?
Stick with ServiceM8 if…
- ·Your crew is on iPhones all day
- ·You need job costing, assets, dispatch depth
- ·You do under thirty jobs a month
Choose Tradify if…
- ·You want Xero or QuickBooks Online sync included
- ·You are on Android and want the full app
Choose Powered Now if…
- ·Certificate heavy work needing deep UK forms
- ·You will pay its top tier for auto chasing
Choose Tradehand if…
- ✓Your problem is a thin diary, not a messy one
- ✓You want calls and messages answered, quoted, booked and chased without you
- ✓You would rather pay nothing in a quiet month
Where ServiceM8 wins: a mature dispatch board, asset management, job costing, and a real free plan under thirty jobs a month. Nobody on that plan answers your phone.
Leaving ServiceM8 without losing your records
Run both, and cancel ServiceM8 only once the alternative has earned it.
- Day 1Export customers and prices
Pull your customer list and price list out of ServiceM8. Keep the account for history.
- Day 1A person does the import
A person imports your customers and prices, then sets up your number, rates and diary.
- Day 2 to 7Judge it on jobs won
Missed calls forward to Tradehand, which answers, quotes and books as your business.
Questions sole traders ask
Sources & References
More comparisons
See what it does with your next missed call
Get started. Tradehand takes the call, quotes it and books the job. That is the part that wins the work.