Keep customers coming back
The job ends. Your office team keeps going.
Quotes get chased, reviews get asked for, annual work gets remembered and quiet customers hear from you again. All written by your office team, none of it by you.
Hi Sarah, just checking you got the quote for the consumer unit. Happy to answer anything, and you can accept it here whenever you are ready.
Works on every channel your customers use
SMS
Email
WhatsApp
Phone & voice
No quote left hanging
Chases every quote until you get a yes or a no
The quote goes out, the customer goes quiet. A couple of days later Tradehand sends a polite nudge and the customer taps accept on their own job link, no awkward 'just checking in' calls from you.
Your quote from Bright Spark Electrical
Consumer unit replacement
Fixed price, parts and labour
Deposit sorted. Your electrician has been booked in.
Reviews asked for you
Asks for the review while the job is still warm
Tradehand sends a friendly review ask the moment a job is marked done in the trader app. One gentle reminder if nothing comes back, then it stops, so more five-star ratings and none of the chasing.
Hi Sarah, thanks for choosing us! Pleased with the work? Leave a quick review:
How did we do? A quick review means a lot to a small business.
Hi Sarah, your consumer unit is due for its annual check. Book now for priority slots:
Repeat work
Remembers the work that comes round every year
Tradehand tracks when the last gas safety check, boiler service, EICR or landlord certificate was done and messages the customer when it is due again, bringing in booked work you would otherwise have forgotten.
Next service due in 3 weeks
Hi Sarah, your boiler is about due its yearly service. Want me to get you booked in before winter?
Win-back
Brings quiet customers back
Tradehand sends a natural check-in, in your name, to someone you did a rewire for over a year ago. It quietly fills gaps in your diary from people who already trust you.
Hi Dan, it has been a while since the rewire. Just checking in, is there anything around the house you have been meaning to sort?
Actually yes, the bathroom fan has packed in. Could you take a look?
Polite, not pushy
One person, one ask, then it stops
Tradehand ends the chasing the moment a customer replies or books. It never sends the same ask twice, and everything it sends reads like a person wrote it, because you can review the wording any time.
Hi Sarah, hope the job went well. Would you mind leaving us a quick review?
Done, five stars. Thanks again!
Every quote
chased until you get an answer
0
cold calls you have to make
11 months on
annual work still remembered
Keep the tools you already use.
Connect payments, accounts, calendar and email to the same office team.
- xero
- quickbooks
- Google Calendar
- Gmail
Questions, answered.
Does it chase quotes too, or just finished jobs?
Both. An unanswered quote gets a polite nudge the customer accepts straight from their job link, and once a job is done the same team handles the review ask and the next-year reminder.
Will this annoy my customers?
No. Messages are polite, spaced out and stop as soon as someone replies or books. You set the tone, and Tradehand never pesters the same person twice for the same thing.
Do I have to write the messages?
No. Tradehand writes each review request, reminder and win-back in plain, friendly English for you. You can tweak the wording once and it sticks to it from then on.
How does it know when repeat work is due?
Tradehand remembers the last job and the usual interval, like a yearly service or certificate, and reminds the customer when the date comes round. Nothing for you to diarise.
Can I turn any of it off?
Yes. Quote chasing, review requests, repeat-work reminders and win-back messages are separate, so you can run all of them or just the ones you want.
More of your office team
Turn finished jobs into your next booking.
Let Tradehand chase the quote, ask for the review, remember next year's work and win back quiet ones, the same way an office team on a salary would, except this one earns 5% of what it collects and nothing else.