Tradify vs ServiceM8
Tradify vs ServiceM8: which wins, and the option neither ad shows you.
Tradify syncs to Xero and QuickBooks Online on every plan. ServiceM8 has a real free plan and a mature iPhone dispatch board. Both are software you drive yourself, so here is the honest head to head, then the third option.
Blake FolgadoCo-founder, Tradehand
The short answer
Tradify suits a UK trade that wants accounting sync on every plan and the full app on Android. ServiceM8 suits an iPhone crew that wants a genuine free plan and a mature dispatch board. Both are tools you operate; Tradehand does the office work instead.
Are you buying tidier admin, or more work won?
Tradify and ServiceM8 both clear admin well, and neither fills a thin diary. The office job is answering, quoting, booking and chasing. Price that against the person you would otherwise hire.
UK office manager starter salary, before NI and pension. Paid whether or not the invoices land.
Source: Office manager salary (National Careers)No monthly fee, no setup fee, nothing to unlock. 5% of what Tradehand collects after the fee-free allowance.
Salary: National Careers Service. Tradify bills per user per month, ServiceM8 monthly by jobs a month with a free plan at the bottom, Tradehand nothing until a customer has paid.
Side by side
| Answers the phoneSources: Tradify UK pricing, ServiceM8 Phone | TradifyNot marketed on its pricing page | ServiceM8AI Phone Agent, higher ServiceM8 Phone tiers | Tradehand✓ Included, and it quotes and books too |
| Free planSources: Tradify UK pricing, ServiceM8 UK pricing | TradifyNo free plan, a fourteen day trial | ServiceM8✓ One user, thirty jobs a month | Tradehand£0 a month, no job cap |
| Android appSources: Tradify UK how it works, ServiceM8 Lite for Android | Tradify✓ Same app on Android and iPhone | ServiceM8ServiceM8 Lite on Android, full app on iPhone | Tradehand✓ Full trader app on either |
| Certificates and formsSources: Tradify UK pricing, ServiceM8 UK pricing | TradifyCompliance Certificates, from the Pro plan | ServiceM8Forms and Certificates, from the Growing plan | Tradehand✓ Ten types, free, signed and countersigned |
| AccountingSources: Tradify UK pricing, ServiceM8 UK pricing | Tradify✓ Xero and QuickBooks Online sync, every plan | ServiceM8✓ Xero, QuickBooks Online and MYOB sync, every plan | TradehandOne way push to Xero and QuickBooks, plus CSV |
| Chases the moneySources: Tradify UK pricing, ServiceM8 UK pricing | TradifyQuote & Invoice Reminders, from the Pro plan | ServiceM8✓ Quote Follow-up and Automated Payment Follow-ups, every plan | Tradehand✓ Chases customers who never got a quote too |
| How you are billedSources: Tradify UK pricing, ServiceM8 UK pricing | TradifyPer user, per month, again for every hire | ServiceM8Monthly, by jobs a month, more at each cap | Tradehand£0 a month, 5% of collected invoices after the fee-free allowance |
The option neither comparison shows you
Tradify and ServiceM8 both assume you will open the app and do the work. Here is a Tuesday where the software does it instead, and you never touch your phone.
That is the gap in every Tradify vs ServiceM8 debate. Both give you somewhere to type the quote, and both wait for you to do it. Tradehand writes it and sends it.
So which should you pick?
Choose Tradify if…
- ·You want Xero or QuickBooks Online sync on the cheapest plan
- ·You are on Android and want the same app as an iPhone crew
- ·You will pay for Pro to get certificates and reminders
Choose ServiceM8 if…
- ·Your crew is on iPhones all day
- ·You want a genuine free plan while volume is low
- ·You value its mature dispatch board and job costing
Choose Tradehand if…
- ✓Your problem is a thin diary, not a messy one
- ✓You want calls and messages answered, quoted, booked and chased without you
- ✓You would rather pay nothing in a quiet month
Tradify and ServiceM8 are both mature, trusted tools, and each beats Tradehand on depth for a bigger crew. If you want a better app to run yourself, pick between them on Android against iPhone, and free plan against accounting sync.
Trying Tradehand takes a week
Keep whichever you are on. Run Tradehand alongside it, and cancel only if it wins.
- Day 1Export customers and prices
Pull your customer list and price list out of Tradify or ServiceM8. Keep the account for history.
- Day 1A person does the import
A person imports your customers and prices, then sets up your number, rates and diary. Historic jobs do not import.
- Day 2 to 7Judge it on jobs won
Missed calls forward to Tradehand, which answers, quotes and books as your business while your current app keeps running.
Questions sole traders ask
Sources & References
More comparisons
See the third option in action
Get started. Tradehand takes the call, quotes it and books the job. That is the part neither Tradify nor ServiceM8 does for you.