Dial-a-locksmith Poole
5.0(102)Newtown & Heatherlands, PooleGet directions




Dial-a-locksmith Poole
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Dial-a-locksmith Poole are locksmiths based in Newtown & Heatherlands, offering domestic locksmith services, boarding up and security consultations. They open and repair window and door multipoint locks, and replace cylinder locks. They cover Dorset, Wiltshire and Hampshire.
Customers consistently praise their fast, reliable call-outs, including evenings, weekends and bank holidays. They are also recognised for friendly, professional service, clear explanations, fair prices and efficient, tidy work.
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Services
Doors Opened / Unlocked
Lock Fitting
Security Door Locks
Safe Locks
Window Lock Fitting
Lock Repair
Digital Smart Door Lock Installation
Snap Locks
Reviews
5.0
Dial-a-locksmith Poole is frequently praised for fast, reliable call-outs, including evenings, weekends and bank holidays, with many customers helped back inside without damage. Paul is described as friendly, professional and knowledgeable, explaining options clearly and charging fair prices. Reviews commonly mention repairs and replacements for front, patio, garage, French door, UPVC and window locks, as well as security improvements, with work completed efficiently and tidily.
Summarised with AI
What a brilliant service by Paul this morning. I phoned Paul about a really old ornate lock on my front door as it wasn’t working. Paul straight away asked for photos and looked into trying to source a new lock for me. Within a day he came round and helped me with the lock.. he was very polite, really professional and knowledgeable, down to earth and friendly. My lock is all working now and I would definitely recommend Paul to family, friends and neighbours 100%. I will definitely be contacting Paul again with any Locksmith issues. The issue with the lock was resolved so quickly Paul didn’t actually charge for his time. 😊 Thank you for your help Paul.
Amazing service, I’ve used Paul twice now and both times he’s been here within the hour even in anti social hours! Friendly and polite and always gets me back in! See you next year Paul haha!
Absolutely brilliant service from Paul today. Unfortunately we had a security lock fail on a bank holiday. Not only did Paul sort that problem but also serviced our other locks to provide complete peace of mind. Exceptional service on a bank holiday and at a very competitive rate. Paul will now be our go to locksmith and I would definitely recommend him to family and friends.
We had to call Paul again, don’t ask! He came exactly when he said he would and solved the problem simply and efficiently. I highly recommend him.
Paul did an outstanding job. Called out on a Sunday and fixed the initial problem. Returned to carry out additional security improvements. An excellent service. Highly recommended. Great value.
Would highly recommend! Paul, thank you so much for coming out a short notice, professional and a reasonable price 👌😊
I’ve used Paul’s service twice. He came promptly when my door wouldn’t lock, and repaired it. Unfortunately, due to a recent injury I found it a bit difficult to lock (although he managed it fairly easily). He was very kind and agreed he should replace the whole mechanism for me, which he did the next day. A very fair price, professional, friendly, and highly recommended.
Super helpful when patio door handle broke off and unable to close. Fitted new mechanism in record time.
Paul arrived when he said he would, has clear expertise and solved my issue within minutes and no fuss. I would highly recommend this service.
I locked myself out of my flat. Paul literally came within 35 minutes of me calling him. It took 5 minutes, didn’t have to break the lock or the door. Very friendly and competent, I definitely recommend his services.
He came within 30 minutes and fixed it for me, helped me massively! Very friendly and helpful
Paul arrived promptly after we locked ourselves out of the house. We were back in in no time and he replaced the lock for us. Very reasonable price. Couldn’t be more pleased with the service - would have no hesitation in recommending Paul!
Paul was amazing, explored every option to get me back in my home, and he did so without having to damage any locks or doors.
Professional and helpful. Showed up quickly and sorted the problem on two different occasions. Fair and honest pricing even when other locksmiths were closed, would 100 percent call again
My front door lock had been damaged. It was 6:15 on a Friday night and I had already tried another locksmith who went straight to voice mail. So I was so relieved that Paul answered straight away. I had his number as my neighbours had used his services. Great service, quick, friendly and professional. Paul returned the next day to fix a mortice lock for extra security. I would definitely recommend this service. Thank you Paul for getting me back into my home and providing a high quality service.
Very friendly and professional. Turned up on time and sorted us out no problem. I Highly recommend using Paul of Dial A Locksmith.
Great service, Quick call out, friendly, professional, Quality job done quickly and for a great price. Amazing Service !
Paul is super friendly and very efficient! We’re so pleased with the work he’s carried out at our place :)
Paul was great and super helpful. Went the extra mile in getting everything sorted for us!
Paul fixed our front door lock with some graphite powder lubricant I had bought, and then wouldn't hear of us paying him because 'he hadn't done any work'. If everyone was like Paul the world would be a better place!
Can't say enough about Paul, he was there in minutes and opened my garage even quicker. I'd recommend him to all my friends and family.
Called Paul at 5.00 pm on a Sunday and he arrived less than 1.5 hours later to fix a french door lock and alignment problem. Job was rectified and completed in less than an hour, he provided great service and communication throughout. Can't recommend enough.
I cannot thank Paul enough, he came out to us so promptly (at the weekend) and fixed the problem - will recommend him to everyone. Was a genuinely lovely person to boot! I’d give more stars if I could!
This tradesman's skills are truly commendable, demonstrating a high level of expertise. His punctuality reflects a strong work ethic and respect for clients' time. Politeness and professionalism were evident throughout the entire process. The quality of the work exceeded expectations, leaving a lasting positive impression. It's a pleasure to recommend such a dedicated and skilled individual.
Great service, really quick get out to us. Brilliant communication of timeline and went over and above expectation. Would highly recommend.
After 'snapping' two keys in our front door lock as we were trying to go out, I made a phone call and literally in 5mins Paul arrived to change our barrel on the front door... From when Paul arrived and introduced himself he was thoroughly professional throughout the time he was with us. I can't praise Paul enough.....Highly recommended...
Super quick call out and got me back into my property without hassle. Would strongly recommend!
Great locksmith - would highly recommend! Gave up his Sunday afternoon to help us out! Here within an hour of our call, determined attitude despite a very tricky issue, well equipped and highly skilled! Thank you very much Paul!
We can’t thank you enough for coming out at such short notice. Great communication and explanation of cost, service and timescale. You were polite, professional and efficient. We are very grateful. 🙏🏼 Would recommend. A great price too 😃 Thank you
Great service from Paul, was here in no time, really friendly and helpful I highly recommend.
After a very helpful and quick conversation on the phone to inform Dial-a-locksmith of our situation we just had Paul visit us who was extremely helpful, friendly and provided an excellent quick service. Will be recommending to all of our friends and Family - thank you!
Efficient and professional service provided by Paul, Quick and responsive too, thanks a lot for saving my day. Would definitely recommend
Brilliant. Came when we needed him. Was a Friday late afternoon. We just bought a new home and there were issues with the front door. We have two young boys and needed to get in urgently. Would recommend! Thanks for all your help.
I had a fantastic experience with this DAL Dorset Locksmiths . Their response time was impressive, arriving almost immediately. The locksmith worked efficiently, swiftly completing the job with professionalism. I highly recommend their services for prompt and effective assistance.
Had an issue with my front door that wouldn't lock. which was stressful ,, contacted Paul after reading his Google reviews and he fixed my door asap ensuring I had security until he could do full replacement of parts and mechanics of my door , he also fixed my postbox for not much extra charge , really lovely guy would recommend
We had a problem with our front door lock, we could not lock the house. Paul sorted out the problem same day in no time. We are very satisfied with the service provided. Pawel
My front door lock had issues. I contacted DAL and they replied with in a few minutes. Even though he had a very busy day he managed to fit me in. The gentleman from DALon time arrived as promised. Looked at the problem and explained his next actions. Was quick and thorough and when done explained any issues found and how he had dealt with them. Tidied up afterwards. Can highly recommend
Paul was great. He arrived quickly when we were locked outside, as advised, accessed almost immediately without causing any damage and fixed the UPVC door problem soon after. Highly recommended and a very nice chap!
I visited my parents this week and when just about to leave early afternoon, my Mother told me she had lost the key to her special cupboard in her snug. I told her not to worry, I would sort something. I remembered seeing an advert in a local Link Magazine for a locksmith. A quick call and Paul advised me he would rearrange his day and get to my parents by 5pm. At 16:55 my father called me to advise all sorted. Paul was very professional, courteous and, most of all understanding, about the need to help my troubled mother. I received the invoice via email, as requested, and I paid it without hesitation. Very reasonable. I would have no hesitation in referring Dial-a-locksmith. Thank you Paul for sorting so quickly.
Rang dial a locksmith poole Easter sat afternoon after snapping key off in lock he came out within half an hour and sorted us out quickly highly recommended at reasonable price
Had an issue with our front door lock.. Paul turned up within 20/30 minutes and very quickly identified the problem. Absolutely amazing service and we wouldn’t hesitate in recommending him to others 🤩. Thank you for your speedy and very appreciated response to our call.
Thank you Mark for getting me in my flat yesterday.. and for being very efficient and pleasant…
I had a problem with my front door. It would lock but I couldn’t get the key out. Paul called me back after an inquiry about my problem, and was at my address within 20 minutes. He quickly resolved the problem with a new barrel for the lock. He did an excellent job was quick and extremely knowledgeable. I highly recommend him for any locksmith work you might need. Thanks.
Absolutely fantastic experience when I had to contact Dial a Locksmith Poole to change my locks after locking myself out of the house late afternoon. Paul arrived within 30 minutes of me contacting him and was extremely helpful and professional. Would highly recommend.
Quick work, great price and a privilege to have in our home. Will definitely recommend them to anyone in need.
I got locked out, Paul arrived promptly and got me into the house without destroying the door or the lock. Also did his due diligence by asking for ID
I found Paul to be a very good locksmith. He is very well mannered and communicates well.
Paul came out late on a freezing cold night as had problem locking my Back door! He resolved it immediately whilst explaining what may have caused the problem. So grateful to him and will continue to use his efficient Company if needed and would recommend to family and friends. 10/10
Thanks for fitting me the new lock to my front door. Will definitely use your services again. Quick and affordable Cheers Paul.
Amazing service Most importantly arrived really quickly to provide a 5 star service and got me back inside, and allowing the properly to be fully locked and safe once again. Thank you
I called Paul after having someone try and gain access to our flat. Paul answered right away, we discussed the right replacement, and having settled on that was with us within 40 minutes. The lock the replaced in a further 10 minutes. Cannot fault Paul's attendance, workmanship, nor advice. Defiantly the right person to call in a pinch.
Great communication, service and first class job completed by Paul at our rental property in Lilliput 🙏😊 highly recommended 👍
Quick to respond, very knowledgeable and rectified issue super quick too. Paul has a lovely friendly manner and handled a potentially awkward situation with a vulnerable customer in a caring sensitive manner. Highly recommend!
Such a fantastic, quick and attentive service! Paul was amazing in helping me out of a tight spot where I had locked myself out, and at a late hour. He was so quick to get to me after my initial call, and really quick in helping to get me back in to my house. Really recommend Paul and this company, they’re excellent! Thanks again 😊
I wish to thank Paul for his prompt quick and efficient service .Also with a smile ..chatty and cheerful and got the job done I recommend this service to anyone local ..he was brilliant
Amazing service … super quick .. absolutely lovely guy .. great price and can’t recommend highly enough …
I had locked something we needed ASAP in the garage and lost the key Paul was out within 20min and managed to get us into the garage through the internal door which bailed us out of a right hole. would highly recommend
Excellent service! From enquiry to now a fully repaired UPVC door lock 20mins. Paul, not only came out the same day, on arrival he explained what he had to do prior to doing the work. Cost tick-Service tick- No call out charge-tick 100% Recommend if you have a problem.
Very quick and professional, excellent customer service at fair price. I would recommend!
Very prompt and professional service. Explained the problems clearly and gave options to resolve. I selected to have the door lock and handles replaced, which Paul did the same day. Would definitely recommend to others.
Paul was really Professional and helpful. Did not have us spending money when we didn’t need to. Will be our go to locksmith for any future jobs!
I had a problem with a upvc door, the lock wasn’t working on one side. Paul came over, identified the problem and sorted it out quickly. Excellent value for money. He’s now my go to man if I ever have an issue like this again. Would recommend without a second thought
Brilliant, lost my keys at the beach, Paul was the 2nd locksmith I phoned, he gave a good quote, came over quickly ( on a Saturday), very friendly and had me in in no time. Fantastic service, 5 stars
30 minutes from start to finish (including the phone call) baring in mind it was a Saturday morning I spoke to Paul about a problem lock on a downstairs window that my estate agent clearly didn’t feel was an issue despite being a security breach. I spoke to Paul and within 30 minutes the problem was sorted and I was on my way out! Having waited over 24 hours already for someone else to sort it’s fair to say I was impressed! Top job, good price would highly recommend!!!
Patio door wouldn’t lock, I called and Paul answered straight away. He explained what he thought was wrong and in less than a few hours was there and repaired it straight away. Was extremely courteous and professional, and the bill was so good. I would 100% recommend and thank you for helping us.
The service, speed and quality of workmanship was unbelievable. Called at 9am this morning - 10 mins later Paul turns up get me back in my shop in Ashley cross thanks god! Then fits a new lock all done within 30mins! Totally blown away by the service I received this morning! Let keep company’s like this going! If in need of a locksmith contact this company.
Super Job! Thank you Paul! My garden door lock was not working for several years, and I am very grateful to have it resurrected by a craftsman, who was polite, courteous and obliging -fixed the very next day.
Arrived within 10 minutes even on a Sunday evening, quick and efficient service, pleasent guy. Very hassle free and will recommend should anyone need his services
He answered my call when I try to make a contact outside the normal office hours. With a short notice, he came to change the locks for me. Overall, very good.
I have used Paul now for 2 jobs and cannot recommend him highly enough. Friendly, polite and professional, very fairly priced. One job was particularly tricky- gaining access to a garden room which had locked with the key still in the door inside. Paul tried everything in the book until having to remove the beading on the door and cut the lock with an angle grinder! All of which he did very carefully to minimise damage to the door.
Absolutely fantastic service, Paul arrived within half an hour of contacting him and replaced the lock on our door. Couldn’t of asked for a better service. He charged a very good price for his work, especially considering that this was a late evening call out. Highly recommended.
I have called out Paul on a few occasions and found him very helpful and always friendly and cheerful. When I had a lock broken and the door would not open he was very promot at coming out and came the same day even within a few hours. I would definitely recommend Paul to anyone and I wouldn't use anyone else.
Paul was able to sort out two back doors quickly and efficiently. He is a pleasant young man, very knowledgeable and explained things very clearly. He is very kind and has good customer care. Would thoroughly recommend him.
Paul responded to a call for help when I shut my keys in the house. He was able to attend the same day and used his expertise to get us back in. His charge was good value, given we needed access to the house the same day.
Had a side door into my garage which jammed and could not unlock. Found this service through Google search. Paul attended the following morning and managed to open door and, as requested, fitted a new lock. Paul went the extra mile by lifting the door hinges and filing down my door frame to make the fit better. Very friendly and efficient. Cleaned up the mess afterwards. Payed as quoted.
Paul the locksmith was excellent. He arrived within the time stated and did the work quickly with no mess. Very polite. I highly recommend this gentleman for any lock work.
Paul attended our property quickly, found the issue and replaced the locks within the hour. Excellent customer service at a fair price!
After having myself locked out of the house at 8.15 in the morning, I rang Paul who was there within 15 minutes! He reassured me that I didn’t have to worry and I was back in, in no longer than 10 minutes! Thanks so much for your help!
After accidentally locking myself out of my house with the only keys inside, Paul responded swiftly and professionally and got me out of a tricky situation. Was also given some good safety advice which I will be putting in place. I would definitely call again if I'm in a similar situation. Thank you Paul.
Location
Newtown & Heatherlands, Poole, BH14 Get directions
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
- Work guaranteed
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