How to cancel Checkatrade — phone number and 35-day window
Blake FolgadoCo-founder, Tradehand
To cancel Checkatrade you have to phone them. Checkatrade's own cancellation page says to call 0333 014 6190, or the number on your renewal message, during the renewal window. That window opens about a month before the term ends. Email does not count. Stopping the direct debit does not end the contract.
- Phone Checkatrade on 0333 014 6190 in the renewal window
- Do not email, and do not only stop the direct debit
- After you leave, jobs come from your own website, Google Business Profile and Google Maps
Official Checkatrade cancel steps
Most Checkatrade memberships run for a fixed 12-month term and renew on their own unless you cancel in the window. Checkatrade's renewal reminders go out by email, SMS and push at the start of the window, halfway through, and one week before it closes. Replying to the renewal email is not a cancellation. You have to speak to their team.
Find your end date
Wait for the renewal window
Call 0333 014 6190
Speak to a person
Get it confirmed
What does not cancel Checkatrade
Three common moves do not work. Checkatrade's support page says email is not a valid cancellation, stopping the direct debit does not end the contract, and missing the window means the membership renews for another 12 months with charges applying.
Checkatrade also says you cannot normally leave partway through the 12-month term. If you are unsure what your agreement says, they will check it when you call.
After you leave Checkatrade, own the next job
Checkatrade is useful when you have no website and want a place homeowners already search, with reviews tied to real jobs. The listing is still theirs. Checkatrade lists leads and search visibility as membership benefits, so when the membership ends those stop.
The next jobs should come to you. That means a website in your name, a Google Business Profile, and showing up on Google Maps when someone nearby searches your trade. We put the two side by side in Checkatrade vs your own customer base.
A website that sends jobs to you
A trade website only works if it matches the Google listing. It needs the same name, phone and address, the services you actually do, the towns you cover, and photos of real jobs. That is the complete business information Google says it uses to match a local search.
Tradehand builds that website for you, and your assistant answers the calls and messages it produces. How the free website works.
Ranking on Google Business and Google Maps
A Google Business Profile is free to create. It is how a trade business appears on Google Search and Google Maps. Google's own setup guide is the place to start the profile.
Google ranks local results on relevance, distance and prominence (its summary line calls that third factor popularity). Prominence is the one you can move.
Relevance
Distance
Prominence
Tradehand does not sell a ranking trick for Google Maps. It builds the website, and your assistant answers the calls, texts and web chat those listings produce, so a Google search becomes a booked job instead of a missed call.
See how your trade business stacks up against local competitors
Blake FolgadoCo-founder, Tradehand
Frequently asked questions
How do I cancel a Checkatrade membership?
Call Checkatrade on 0333 014 6190, or the number on your renewal message, during the renewal window. Checkatrade's February 2026 support page says you must speak to their team. Email does not cancel a Checkatrade membership.
Source: Checkatrade: How to Cancel a Checkatrade Membership (February 2026)
Can I cancel Checkatrade by email?
No. Checkatrade says you may see pages telling you to email, and that those pages are wrong. A Checkatrade cancellation only counts once you have spoken to their team on 0333 014 6190 or the number on the renewal message.
Source: Checkatrade: How to Cancel a Checkatrade Membership (February 2026)
Can I cancel Checkatrade by stopping the direct debit?
No. Checkatrade says cancelling the direct debit alone does not end the contract. The Checkatrade membership continues until it is formally cancelled with their team and the fixed term ends. Charges can still apply if you miss the notice window.
Source: Checkatrade: How to Cancel a Checkatrade Membership (February 2026)
Can I cancel Checkatrade early?
Usually no. Checkatrade says most memberships run for a fixed 12-month term and you cannot normally cancel partway through. If you are unsure what your agreement says, Checkatrade will check it when you call 0333 014 6190.
Source: Checkatrade: How to Cancel a Checkatrade Membership (February 2026)
What happens if I miss the Checkatrade renewal window?
Checkatrade says the membership automatically renews for another 12-month term if they do not hear from you before the renewal date. Charges then apply for the new term, in line with your Checkatrade agreement.
Source: Checkatrade: How to Cancel a Checkatrade Membership (February 2026)
How do I get jobs after I leave Checkatrade?
Own jobs come from a website in your name, a Google Business Profile, and showing up on Google Maps. Google's own setup guide is how you start the Business Profile.
How does Google Maps ranking work for a trade business?
Google ranks local results, including Google Maps, on relevance, distance and prominence (its summary line calls the third factor popularity). Relevance is how well the Google Business Profile matches the search. Distance is how close the business is to the searcher. Prominence is how well known the business is, which Google ties to things like reviews and links to your website.
Source: Google: Tips to improve your local ranking on Google
Does Tradehand replace Checkatrade?
Checkatrade is a directory you rent. Tradehand builds your own website, and an assistant then answers, quotes, books and collects under your name. There is no monthly fee. Tradehand earns 5% of the invoices Tradehand collects after the fee-free allowance.
