Appliance Service Centre Repairs
4.9(290)Garretts Green, BirminghamGet directions




About
Appliance Service Centre Repairs provide appliance repair services from Garretts Green, covering the West Midlands, Solihull and Birmingham. They specialise in repairs to washing machines, dishwashers, tumble dryers, ovens, vacuums and pressure washers, along with appliance delivery, fitting and replacements.
Customers value Appliance Service Centre Repairs for friendly, honest and knowledgeable help, with clear advice often available by phone or WhatsApp before a visit. They are also praised for quick, reasonably priced repairs, keeping customers informed, working carefully and leaving everything tidy.
Reviews
4.9
Appliance Service Centre Repairs is valued for friendly, honest and knowledgeable help, with clear advice often provided by phone or WhatsApp before any visit. Customers commonly mention quick, reasonably priced repairs to washing machines, dishwashers, tumble dryers, ovens, vacuums and pressure washers, along with efficient delivery, fitting and replacement appliances. The team are praised for keeping customers informed, working carefully and leaving everything tidy.
Summarised with AI
Washer dryer delivered today, absolute brilliant service. Thank you
Took my Ebac washing machine away to replace the bearings under warranty since it came back it's never been the same noisy and wobbling a lot, (and also dented and scratched it). They came back out to have a look at it took it apart said couldn't find anything wrong with, it's still the same. I contacted Ebac and they sent one of their engineers out, Appliance service center repairs had not put the machine back together correctly, the springs were in the wrong position on the drum and the shock absorbers underneath were incorrectly positioned, that is what the Ebac engineer told me, it is all good now.
Can’t thank these guys enough, quick phone call and they advised me what to do and had the part I needed waiting for me. Great service, highly recommend!
Visited after I had issues with my Dyson vacuum. The gentlemen was extremely helpful and polite and told me not to worry. Within a few short days my vacuum was working again, can’t recommend highly enough. There’s a huge variety of appliances in store and there competitively priced. Would not go anywhere else after this
My Haier washing and dryer machine just repaired. I have to say thank you in here to Chris located in Birmingham. He is very polite and friendly and he is so efficient with his skills. He also helped me cleaned up afterwards. Thank you Chris!
Malcolm has been fantastic this morning, he went above and beyond to assist with my repair.
We recently had a built in dishwasher replaced and fitted at a really good price. We are based in Sheldon. The installation was done to a really good standard, fits perfectly into our kitchen unit. The customer service has been excellent as well. Highly recommend for any appliance repairs or replacements!
Malcolm is very kind, genuine and honest. He fixed the issue very quickly and at a very reasonable price. Such professional engineers are a rare find and will be my first preference in future. Highly recommended. Best wishes for the whole team.
Great gentleman. Friendly and happy to help Definitely recommended
Malcolm came out for a washing machine repair,brilliant service, lovely, honest gentleman, was very fast, very reliable, always makes me feel comfortable and at ease when attending, kept me informed and updated when on his way to me and it took him only 10 mins to locate the issue and sort it for me which was a blockage. I was a very stressed mother and he always comes through and saves the day whenever ive had issues with my washing machines in the past,fast replies and he even held up the washing machine for me so I could vac underneath before putting it back😂
Friendly, knowledgeable, polite, prompt, and kind. Above and beyond what you expect with a service like this. Can't recommend highly enough.
Jake is a lovely guy. He helped just on the phone even though they don’t deal with the type of issues we had
Went here to have my vacuum cleaner checked as it wasn't working properly. The owner was very responsive, very fair and gave me some very helpful advice. I would go here again for future appliance issues
Amazing service, thorough and honest engineer, great advice. Could easily overcharge us for a repair, instead we got pointers on exactly what to do. Great service, great advice and reasonably priced. We will be reaching out again if needed.
I visited Jake's shop as I needed advice on a Beldray vacuum cleaner that wasn't working efficiently. Jake provided the help and advice I needed. Great service.
Visited recently with Dyson vacuum. Very friendly, helpful service and advice. Left with working vacuum. Definitely recommend.
Really great service, Jake was able to assess the issue with my vacuum and serviced it all on the same day. Would highly recommend. Thanks again 😊
5 star rating - the most polite people I have ever come across - so helpful - didn’t scam me and told me I had a recall ….. would recommend to anyone and everyone - thx you guys and much appreciated
If something needs repairing this is the place. Before you look to replace your product it is worth going here. Can't fault the customer service and experience. Would definitely recommend!!
Had a problem with my Dyson called and asked for advise told to bring vacuum in for him to look at and was fixed within 5 minutes Great service very helpful very friendly would highly recommend!
Jake was very helpful and will cover City Centre unlike other companies. Will be calling back gave me lots of advice over the phone.
Cant thank you enough for sorting out my Dyson Cordless Hoover - service was quick, efficient and I would highly recommend. 10/10 for everything
Excellent Service all round. Thanks for repairing my washing machine.
Excellent service, quick and professional. Recommended.
Jake was really helpful and very polite amazing service
Highly recommend this place for appliance repairs. Close to Heartlands Hospital towards that side.... I was in desperate need of getting my vacuum repaired as my daughter suffers from eczema and her routine involves in keeping my house clean on daily basis from dusting to using the vacuum in her bedroom as she wakes up every morning with her skin flaking. After ringing around a couple of repair centres in need of fixing my VyTronics vacuum - I came across this place not only are they professional they were very efficient in keeping me informed as to whether they will be able to fix my vacuum or not before starting the job, they gave me a quick quote and also showed me the problem. Thank you so much for your services my daughter really appreciates you getting the vacuum back to our home quickly. Aysha
Took a Karcher K4 in for a repair and Jake did a great job fixing it and saving me from the price of a new one. Great communication and advice. Highly recommend the team here.👍🏻
Absolutely brilliant service. Very impressed. Identified and fixed the problem with my Karcher very quickly and at a very competitive price. Communication was excellent and service very professional and friendly.
Looking for an unusual hose fitting for my tumble drier drain. They didn’t have one but they really had a good look and gave me some great advice on where to look and some epoxy putty which helped me do a temporary repair. Great customer service and helpful attitude, will definitely use if and when my washer needs repair, I’d trust them to do a proper job.
Sorted me out with a new in pipe for my washing machine, didn’t have any new in stock so very kindly gave me a second hand one for free. Seemed like knowledgeable and friendly guy
Thank you.
Appliance service centre were the only local company that were willing to take a look at my karcher pressure washer that had lost pressure. It was fixed and ready to collect within 5 days, can’t fault Jake’s customer service and wouldn’t hesitate to use this company again.
These guy's are the real deal. Both Richard & Malcolm practically rebuilt my EBAC washing machine after 7 years of hard use it had pretty much all failed, drum bearings had caused a few other issues so it was a big job. EBAC had called Appliance Service Centre Repairs in to fix it after it was out of action for 2 weeks. They brought along a loan machine so that they could take ours away for that big rebuild. On top of that Ebac wanted to bring our machine up to the latest spec so it would easily last another 7 years, when it came back it was pretty much brand new except for the case and the wiring. And for that I Can't recommend EBAC enough. And also these guy's for the attention to detail. Although they're not EBAC they are an absolute credit to EBAC and the Made-in-the-UK "Rolls Royce" quality standards that EBAC stand for. Excellent machines - excellent company ethics that support their customers - and excellent partnerships with highly skilled and trustworthy service partners like these guys that also share the values of "Rolls Royce" Customer Service. Thanks guy's - you really are the best.
Excellent customer service, I was having some issues with an oven light. So pleased with the help and advice received. Would be happy to use their service again. They are a good honest company
Brilliant !! My dishwasher door wouldn't close. Came out fixed the problem and was really meticulous to make sure the job was done properly. If you want someone you can trust to be reliable and honest and do a job right then use Appliance Service Centre. I would not hesitate to get them to complete any future repairs I need. Bottom line, honest, trustworthy reliable tradesman at a good and fair price.
Got myself a great deal on a washing machine. Many thanks
Called for dishwasher repair, Malc explained the issues clearly and checked throughly to ensure it would work properly. I asked an extra question about my oven seal, he gave me a link to order a replacement via Amazon and taught me how to fix it by myself, so I wouldn't have to request for another call-out service by him (i.e no extra cost!). Reasonable pricing also. Highly recommended.
What can I say ( LIFE SAVER ) nothing to much trouble,so helpful and money didn't seem a priority more concerned about you been happy with the work appliances supplied.l would not have a problem recommending this company to anyone 😊 thankyou so much Melcome
Great service! Rang this morning 2/10/24 door latch broken on washing machine to be told possibly tonight but latest Tomorrow someone would be round.Few hours later knock on door job done bosh👊 fantastic service,well priced,excellent communication thank you Robert.
Managed to get a capacitor for my dryer from here (after having trouble finding a place that has them locally). Very knowledgeable, also very nice and friendly. Thank you so much!
Fantastic service .malcom sorted out my washing machine at a great price and fitted Perfect 10 out 10 for service also the staff in shop was also very happy would give 10 out 10 from start yo finish would highly recommend them to anyone 100% thank you all
Came in with a vacuum and the chap was very helpful and friendly. Fixed the problem quickly. Will use again.
Excellent service, would recommend. Problem was identified and resolved very promptly.
Called as my nans washing machine wasn't turning on. Called Malcolm and he managed to squeeze me in that day. Arrived on time and was very polite, didn't take him long to find and fix the fault. Also showed my nan where she was going wrong and how to not break it again! 😂 would 100% recommend to anybody! Thanks Malcolm!
Wow what can I say, shop keeper has helped me fix my dismantled oven door without taking payment, just due to the goodness of he’s heart. Would highly recommend.
Recently had a brilliant experience at this service centre. I took my Shark vacuum cleaner in and left it for the chap to have a look at; within a few days he’d investigated the issue and offered his help in finding a replacement part. Sadly wasn’t to be as the model was out of production but he kindly went out of his way to try and help and also made recommendations for a new vac. All at no charge. What a wonderful service, would highly recommend and wouldn’t hesitate to use them again.
Visited recently with a broken vacuum,really friendly, and helpful.Highly recommended.
Friendly staff and accommodating delivered the item when they said they would. I would highly recommend using them if you need affordable appliances.
Brought my faulty Dyson vacuum cleaner in here to have repairs done, they diagnosed the issue quickly but unfortunately it had lived its life and couldn’t be saved due to unavailable parts. The gentlemen in store were very helpful and kept me informed along the way. There was no charge as they were unable to repair it and even offered to dispose of the vacuum for me. Would highly recommend their services and I will definitely be using them again in the future. Ray
Rang them up as couldn’t work out why my washing machine was playing up (turns out I was being thick) helped me immediately via WhatsApp with free advice which fixed the problem. Great business highly recommended.
Great doing business as always 👍👍👍
Washing machine lock 🔐 broken so went to buy a machine and told him what happened. Could have taken my money 💴 £ but said that’s an easy fix so for £30 I fixed my lock and even sent instructional videos how to do it. Service first class and the honesty is refreshing to see. Couldn’t do enough to make sure my experience was a Good ☝️ one.
Super polite and good communication. Reasonable Price. Fixed dishwasher and we are very pleased.
Amazing customer service. They are very helpful and respectful. Great job and very happy from their work would definitely recommend for repairs and help.
Great service, reliable and efficient. Cleared blockage in washing machine. Would definitely recommend.
Good diagnosis and repair of our dyson vacuum
Excellent service. Took my dehumidifier there with a fault. Was inspected thoroughly to ensure an accurate fault identification. Then fixed with very little fuss. Really nice guy (didn’t catch his name). Would highly recommend
Fantastic service. Gave me a part from old washing machine for nothing. A true gent
Very experienced and helpful with our vacuum, and a very fair price. Would recommend for all repairs, and to check out if you're looking to buy a new appliance.
Excellent service as usual.......
I have asked Jake for help to install a washing machine. He went beyond his way to make sure it was done correctly and was incredibly helpful. He was very professional and helped me sort it out super super quickly. I definitely recommend him and will be the first person I call in the future! Best customer service ever. Thanks Jake!
Highly recommended! Malcolm and booked me in with an engineer Nigel, they were busy, but very much worth waiting a couple of days. Identified the fault, washing machine needed water pump replacing. Nigel explained might be a couple of days to order in. However I had a call from Malcolm to say they had part in stock and depending on schedule of team would try to fit me in in the next couple of days. Even better the next day the engineer called to ask see if he could fit pump. Reasonable cost for callout and repair. Thank you!
Cannot thank these guys enough, I went in on the first day with a video of my washing machine making funny noises and they gave me some advice on what to check. Returned the second day with the suspected faulty part and they confirmed it was the problem. This place will be my go to shop for all my appliances, I just love when you find these places you can trust. Cheers
Took a Henry vacuum cleaner in as I thought it may be faulty. No problem could be found. Despite spending time working on the vacuum they did not charge me anything. Will certainly use them again in the future.
Big thank you to Jake from this company who answered promptly through call and WhatsApp to explain and give his very honest opinion about my tumble dryer on/off switch fault. A business that’s trustworthy and very helpful. Highly recommend
Excellent service repaired my tumble dryer and cooker very friendly customer service would recommend this business to everyone
Bought and had fitted a washing machine and electric cooker. Their showroom has a wide range of goods at really good prices. Delivered and fitted in 3 days. Cant complain about anything, very happy.
Just spoke with Jake, incredibly helpful, might even be able to fix it myself! If not I’m calling back to book an engineers visit. Thank you!
Was recommended after my dryer broke - so glad as saved me buying a new machine. Professional and efficient service
Right part at the right price Old element tested to reassure Can't fault the establishment
I had to get a lawn mower wire which got napped off repaired. He fixed it for me in just 20 minutes
Excellent service at competitive prices
Unable to find the reason for my small vacuum not picking up I looked online and found this appliance repair centre. I took it in and they were friendly and knowledgeable. The problem was me not the vacuum 😂 I was very surprised to discover no charge was made as there was no repair just teaching me how to use it! Extremely unusual today and I will use them for anything in future as a consequence. Excellent service in this day and age. Thank you!
I called for a quote for my freezer that stopped working. The gentleman I spoke to gave a reasonable call out charge price and gave me troubleshooting advice. The advice worked and I haven't had to call him out. I just wanted to say it's very rare to get genuine, honest people. He didn't have to give me that advice and could have charged me for the call out, but I am eternally grateful for this honesty and professionalism. Thank you
Quick prifessiinal service.
From start to finish these guys have been so helpful. My washing machine started making an horrendous noise when on a fast spin so I gave these guys a call. Was asked to send over a video on WhatsApp of the washing machine making the noise and they immediately suspected a bra wire was caught between the drum and the tub. Malcolm came out within a few days to look over it and make sure it was that. He then booked in for the following week to come out and remove it. The communication has been great, the service, the price everything. So helpful and professional. Would highly recommend. Thank you so much!
They don't repair vacuums or carpet cleaners ..was redirected to Old Lode Lane..update ..OLD LODE LANE, DnG electricals..don't repair vacuums or carpet washers .. KSA electrical Off green lane Bordesley Green, Birmingham repair anything..Go there 😀
Malc came out and fixed my blocked washing machine. They accepted card payment which was nice and practical for me. Price was very reasonable, communication was quick and clear. Service was professional. Highly recommend 👌🏻
I'd recommend this company to get your appliance fixed. Malcolm was friendly and professional, clearly explained my options and what he was doing, and ended up getting my washing machine back up and running quickly. Thank you!
Jack is a true professional; I phoned the office, he listened emphatically and acted accordingly. Plus when I visited the shop to collect the part he was was very helpful indeed. A service with a smile. Definitely will be using services again and will recommend him all I Know.
I found Malcolm to be one of those rare characters characters in life honest straightforward Professional And the thoroughly nice man Would not hesitate to use use him again
Absolutely wonderful service, professional and quick. Brilliant👍
Called up and told them my issue with my Hoover. Was told to bring it in and explained the problem, went away and got a text about an hour later and it was fixed for a very reasonable price considering it was Sunday! 100% recommend this place and customer satisfaction is beyond what I expected.
Very professional, honest and helpful service.
Straight forward honest profesional advice. I have had multiple appliances repaired by these guys and have purchased one or two .always honest ontime affordable and will always work around the customers need and availability. I have recommended Malcolm and his business to multiple family and friends and I am happy to say they have all been as happy as me . My neighbour recently rented a washing machine from them and is over the moon with the service and easy process.
Great service very fast and very helpful thank you
Honest business. Very happy with the service I received for a Washing machine repair. Thank you
Ordered second hand washing machine. Delivered and fitted same day. Great service
I was passing by the repair washing machine shop pop in to ask questions about my washing machine the guy in the shop was very helpful and polite and gave me good advice that the washing machine was not worth fixing
Excellent company. Quick reliable and good price 👏
Took my vacuum in, they diagnosed the problem for free and when I said I wasn't going to get it repaired they graciously didn't charge. Fantastic!
Good response from Richard. David (engineer) arrived on time and fixed the problem with my dishwasher. Many thanks for a friendly and very professional service. Will definitely use your service again. Recommended.
Excellent service, dropped my drier in for repair Saturday morning. Was repaired by Saturday afternoon. Great job lads.
Fantastic customer experience, the man in the shop was extremely helpful and answered all my questions, he was such a nice guy that when he realised the coaxial cable I wanted was out of stock he gave me one that was not in any packaging for free, he will be seeing me again.👍
These guys are great to speak with and provide a service that really is customer focused. Taking on the leg work to make everything fits literally into place as needed.
I always use this business and they always deliver great service
Had repair man arrive to look at dishwasher. He charged £50 for listening to the machine and informing us that it was not worth fixing. Not happy with charging us then not giving us any alternative. The company was meant to phone us with a replacement machine awhich did not occur. Feel we have been taken advantage of. Would not recommend this company
Great service when I needed a unusual spare part for a fitting kit. Would certainly recommend.
Great service and great customer service
Excellent friendly service, highly recommend 👌
We have just had a repair to our washing machine from this company and cannot express how pleased we were with the service. The engineer was polite, professional and very knowledgable. We would definitely recommend them.
Excellent service showed me if my see sebo vacum blocks again how to un block it
Absolutely saved my life brilliant service an beyond to help me
I needed help with a Dyson Vacuum that wasn't working. Jake sorted out one problem quickly, but it still wasn't sucking so he gave it a good cleaning while I waited. He is friendly and knowledgeable, and doesn't try to charge a ridiculous price. Thanks for great old-fashioned service!
Fixed my machine. Excellent value.
Good advice and customer service!
Can’t thank these guy enough! My tumble dryer broke and I had a mountain of washing piling up. Contacted them and they came out to repair my dryer promptly. Excellent customer service, highly recommend
Having previously bought our washing machine from here we came back here to buy a dryer. First was a dud but was quickly replaced, great place.
Great guys, very honest, quick diagnosis, definately recomend for repair work
Great service, Jake fixed our washing machine no problem. Really professional, would definitely come back again!
Called in to enquire about a replacement element I had bought elsewhere but didn't match the one in the oven. Had a very useful chat to discover the element I was replacing was not the original either, my replacement part was fine and I just needed to get the back off the oven to fix it. All sorted now, so no sale this time but a 5 star review.
Friendly, Fast and professional service. I will be recommending to others
Came in for vacuum repair - very helpful and professional. Sorted my problem very quickly. Would 100% recommend. Friendly staff in store and over the phone. Thank you!
Extremely helpful, got washer and dryer from here
We have used Appliance Service Centre for years for both repairs and replacement appliances. I would highly recommend them to anyone (as I do)!
Great service! Had several questions and I got my answers within minutes on WhatsApp. Also, the staff is friendly and professional! I would recommend this store to anyone
A lovely man named Peter came out within a couple of days and even though my tumble dryer is no longer made he was able to fix it. Very friendly service from initial phonecard to repairing my dryer.
Excellent service learnt a lot about machine, although he didn't have get machine out, gave us some tips to help it keep clean inside, still waiting for my receipt to come through! Would recommend them.
I would highly recommend was very friendly and prompt when fixing my uncles washing machine who has learning difficulties.
Really helpful and easy to book appointment to do repair. Knowledgeable staff and very good price for service provided. Definitely the go to place for repairs. Would 100% recommend.
Very helpful and reliable
Absolutely fantastic service! Reasonably priced, arrived in agreed timeframe and resolved my issue quickly. Lovely helpful engineer called Malc, knew his stuff and went above and beyond expectations. Will definitely use again if the need arises! Very happy customer.
Saved my day!
Used this company twice now, to fix washing machine and get a blockage in hose pipe, very professional, helpful and delivered good work thank you
Tony came round and fixed my washing machine. Nothing was too much trouble for him. Reasonable price and a very nice man.
Absolutely excellent service, they took away the old washing machine and installed the new one. Everything was done in less than half an hour, very professionally and with extreme caution. I would definitely recommend their services for the value of money, responding time to your problem and their professionalism.
Tony came round and fixed my washing machine. Nothing was too much trouble. He is a perfectionist and a very friendly guy. Price was very reasonable also. Will definitely use their services again.
Applianceservice centre very good quick to respond sent a photo of problem Malcom knew what it was straight away ordered the part fit it the next dayNo hassle no problem very good
Very helpful and friendly. Reasonably priced appliances and recommend for any repairs as honest and fair. Would recommend
Excellent service from these guys! Spoke to a lovely guy on the phone. They came the same day fixed my machine. Malcolm was great arrived on time. Would recommend 100% will definitely use again!
Went in to purchase new washing machine, had a good selection but he insisted on repairing my current machine, instead of pushing me to buy one from him. Came next day and machine was fixed in less than 10 minutes.
Professional service , responded quickly, very helpful honest and overall excellent service. Would highly recommend.
Realy happy with the job thank you guys
Great service really quick to fix
I phoned up to order a washing machine that i liked and i asked when could you deliver and within 2 hours the washing machine was delivered, very quick, excellent service, polite people, very good knowledge about washing machines highly recommend, if i could give 10 stars i would but the highest is 5.
Thoroughly recommended. Used them to repair a machine under manufacturer’s warranty. Special mention to Ade who was extremely knowledgeable and great to deal with on several occasions and despite the manufacturer being unhelpful and slow to respond, Appliance Service Centre provided an efficient, transparent service - above and beyond. Would use them directly in future for any repairs.
A good reliable and friendly service . In the past I have both brought and rented from them. The rental service really was excellent..,if I had a problem they would respond the Same day or at latest the next day. When I do buy from them , I'm confident with the after sales service.
Gave details of appliance needed this was sourced & fitted , great service
Excellent guys who know their stuff and kit that is great value for money
Very helpful and knowledgeable.
Very helpful and friendly
my washing machine door was broke, and he got me another one told me how to fit it, and to make sure I done it right, so the cost was low for me, I would give this company more stars if I could, thankyou so much you saved me so much money and I'm grateful of this when we are all finding times hard during covid 18/09/2020
Large selection of stock. A few metres from all major bus stops.
I can recommend this business as it is definitely second to none. I purchased an oven which later developed a problem. Malcolm and his team were very professional and courteous in their approach to the aftersales process. Malcolm's customer service and attention to detail skills were immaculate. He dealt with the whole process personally which eliviated a lot of stress from me. Due to my logistics, a third party company were involved in repairing my oven so Malcolm and his team really didn't need to get involved with this warranty repair. However, he took on the whole situation, making the phone calls on my behalf, arranging the times that the third party could come out to my home to carry out the repair, and followed up afterwards to ensure I was completely satisfied and that my oven was in good working order. He kept me informed throughout the process from start to finish. If you ever hear that someone went the extra mile, I can confirm that Malcolm and his team didn't just go the extra mile, they definitely ran a marathon. If I ever need electrical appliances or repairs in the future, this is absolutely the place I will be going for the service. Thank you Malcolm for your excellent services.
We are shielding an 11 year old extremely vulnerable child and need our dishwasher for sterilising plates etc that she uses. The Appliance Service Centre sent out a mechanic to repair our broken dishwasher this week. He was extremely professional, kept in touch and worked around our situation to keep us safe. Really impressed. Thank you.
Dishwasher stopped heating the water the day after covid19 lockdown started, my appliance was a Lamona dishwasher, having googled I discovered I had to go through Howdens to get it repaired, due to lockdown it took howdens a few weeks to pass me the details of the Appliance Service Centre, I contacted Malcolm on the Friday befor the Monday May bank holiday and we had Adrian at our house on the Tuesday after, Adrian contacted me twice that day, once to tell me he would be there sometime in the PM and would call me 30 mins before, then again to advise that due to previous job he was running late and would be with me by 15:30, Adrian arrived at 15:00, discussed with me what my machine had been doing and then began diagnostics, believing the issue to be with the heating unit the hit was replaced and a test cycle performed ... still not getting hot, the concern was that the CP board would need replacing which in Adrian's advice wouldn't be worth replacing the unit for the cost of a new machine but asked if I had the time for him to strip the machine down to further check for issues, glad he did as he found a part had also blown as a result of the heating unit issue, it was clear that Adrian cared about the quality of his work and wanted to do everything he could to help, my machine is now working perfectly and Adrian left my kitchen immaculate cleaning everything up before he left, a credit to the company thank you, would definitely use again without hesitation
my parents. They’ve been using this service for years and any issues has always been done so friendly and to such a high standard highly recommend by them. With Excellent value for money. My self I had a issue with my washing machine on the Saturday and had a new washing machine by Monday, deliver fitted and old machine taken away! All round complete five star service.
I rang the engineer for an over the phone quote. He very kindly asked if he could video call me so he could see the problem,I was having with our washing machine. The gentleman talked me through step by step and how to clear the filter, which was blocked. He gave me a few other suggestions but like other engineers I had spoken to, the parts for the Bush washing machine are too expensive to replace. This gentleman went above and beyond to try to help me and I am very grateful. I would definitely recommend and use again if ever we have a problem.
Malcom did an excellent job diagnosing my faulty washing machine via video on WhatsApp! Greatly appreciated.
I called during the Covid19 lockdown, and for free he helped me fix the machine myself! He said he was happy to come to my house but was trying to help people self-fix first to minimise visits during lockdown, and I was happy to have a go. He explained how to open the washing machine up (he checked several times I’d unplugged it first!), gave tips beforehand on how to stop it flooding my floor, and waited patiently while I followed his instructions. It turned out I was able to fix it easily myself with his help. So now I feel super proud and my bank balance is happy too! So generous to give his time like that... Hugely recommended!!
Brilliant service, lovely man and very helpful.
brilisnt all round price service and profedstional
Amazing customer service, helpful staff
Amazing service after several no call backs from other repair services!! Pleasant, knowleadgable and friendly gentleman arrived and diagnosed simple fix at extremely reasonable price. Thankyou for arriving so promptly and allowing me to ditch the marigolds and getting my dishwasher back to the land of the living. Will deffo recommend to family and friends Thanks again
Really great service, friendly and helpful. Very professional and clearly know what they are doing. Honest and upfront, in the case of my dishwasher it wasn't fa straight forward issues, no clear cause could be found for problem, however with perseverance they managed to fix it and could not have been more helpful about it. This feels like a family business rather than a big anonymous corporation, and as a result they care about the work being done.
Friendly customer service. Knew exactly what to do. Would recommend them to anyone needing repair.
Very professional service and quick to respond. Would definitely recommend this knowledgeable friendly guy !
Malcolm soon got to work on this brand new induction hob and he replaced the pc board. The hob sprang into life. He was extremely friendly and courteous and it was a pleasure to meet him.
Excellent service. We had a problem with an integrated dishwasher in our new kitchen and Malcolm not only fixed it but sorted a problem with the water supply. A friendly efficient service.
Very helpful friendly guys, always out as soon as possible when I need them! Very great service for my washing machine!!
Gave good advice and helpful. Thanks.
Excellent service, very friendly and extremely reasonable prices. Would definitely recommend without hesitation
Dishwasher fixed many thanks
Fantastic service, called with an issue with our washing machine not draining or spinning. Spoke to Malcom who reassured me it was fixable and he would be out later the same day to fix it. Super service reasonable prices and a genuinely nice guy. Wouldn't hesitate to recommend!!
Friendly staff professional care 1st class
Great many thanks
Thank you very much for fixing my machine and saving me having to get a new one
Fixed problem straight away, very welcoming, Great price too. Deserves more than 5stars to be honest! Thank you, well appreciated 🙌
Excellent service from start to finish very friendly and professional, great prices too I would highly recommend!
Great prompt service, you know the price up front, fixed there and then.
Malcolm arrived promptly very polite, I would definitely be recommending him to others Thank you one happy customer
Would highly recommend my washing machine broke and within a day they were out to fix it. But even better it didn’t cost an arm and a leg to fix it. Very friendly too.
Malcolm asked questions..listened and took time to solve the problem......Excellent service ...well impressed
I spoke to Malcolm on the phone and told me the filter could be blocked. After clearing out all the water from the machine, I found the blockage and it started working again. Thanks again! Just make sure if anyone uses color catchers to be careful!
We had dealt with this company before so when our recent washing machine packed up, for us there was no doubt who to call as always we found the staff to be extremely fair and honest,helpful and gave their professional advice. They sorted us out in a matter of hours and we truly are grateful for all their time,help and wealth of knowledge. This is good old fashioned service,a rarity these days but nice to know it still exists . Thank you so much for everything it really is much appreciated. We highly recommend this company.
Always had good experiences with these guys! Super quick, reliable, solve the problem and are friendly too!
Great company! Very friendly and reasonably priced. Sorted out our washing machine within 10 minutes and even taught us how to fix the problem as it was a quick fix. Recommend!
Great service highy recommend.
Fantastic and really helpful will be using them again
Highly recommend. Had a problem with the grill on my oven. Came out and replaced element, all now working. Thank you.
Very helpful and fast service would recommend A*
Timely and efficient. Knew exactly what needed replacing and even found a source of a none-urgent problem. Would definitely recommend and definitely use again.
Absolutely fantastic service. Had a few things from here and everything is always excellent quality. Even any repairs I’ve needed that I havent purchased from there, they have happily helped me with, at a good price too!
Very brilliant service from all the staff. I took a vacuum into this store due to sunction problems on my vacuum they fixed the problem & told me what the problem was I was very pleased with the service and would highly recommend.
Fixed problems everytime would recommend
Very disappointed I brought a washing machine 3 weeks ago and yesterday it blew up my 2 year old daughter was in the house at the time had this caught fire this could of been catastrophic! Please be aware when purchasing from this store
Cannot speak more highly of this this shop. Purchased a washing machine. Delivery was on time and could not have been more helpful. Customer service was excellent. Would definitely recommend to family and friends.
Highly recommend these guys. So honest and genuine. I have bought things off them before. First class service
Nice genuine service 5 stars Highly recommended
Trustworthy, knowledgeable and Reliable. Have used Appliance Service Centre Repairs a couple of times and they always resolve the problem efficiently and without fuss. Explaining the problem, fixing it and providing advice as required. Fantastic service and highly recommended.
friendly fast called when stated and kept in touch when on way very friendly nice bloke who repaired my dish washer will reconmend them to others
Fixed my washing machine in 30 mins cheers Malcolm.
Would highly recommend using there services. Work was done in minutes, really friendly and helpful. Would definitely use them again 100%.
Excellent service from Malcolm and Richard. Polite and friendly, knowledgeable staff. Couldn't fault it.
I went to the shop and asked for a new pump for my machine now they could have charged me for a new 1 and said nothing instead I was assured that my pump wasn't broken and was advised to put it back in my machine which I did and the guy was right my pump worked thanks very honest of you.
Malcolm was a life saver he came out at short notice to fix our oven. Once fixing the oven he kindly checked over our washer and dryer and pointed out where the filters were to keep them maintained, I would highly recommend.
I got back off my holiday with lots of washing started first load of washing to find my machine was taking longer than it should gave them a call the engineer Malcolm came out fixed the problem and not over priced Highly recommend to anyone .
Thank you to Malcolm, Richard and the lovely guy who delivered and installed our new washing machine! Malcolm rearranged an appointment because I was stuck in stand still traffic which he didn’t need to do to diagnose the passing of my old washing machine. I order my new appliance and within 2 hours it was delivered and installed. I could not recommend these guys enough! The experience was personal, understanding and very friendly!
Came back from holiday and discovered there was a problem with my dishwasher. Malcolm came and diagnosed the problem straight away. Unfortunately the part was no longer available but Malcolm was still able to fix my dishwasher for me. We have used Appliance Service Repairs for a number of years now and they have always managed to repair and keep my appliances working. Would fully recommend them. Many thanks Karen
Approachable, friendly & most all gave me some fantastic tips, purchased an item and now my washing machine is back up and running. Great customer service, will recommend to all.
Our washing machine broke wednesday, we called wednesday afternoon, we got a repair team out thurday who identified that our machine was unrepairable but has a great solution to our problem. On Saturday morning at 08.00 the guys from Appliance Services Centre repair were sat out side my front door with a new washing machine which they installed and made sure that it was working properly before they left and took away the old one, we got a great warranty and service plan for an amazing price, these guys are fast to act and very reliable, giive these guys a try i did and have never regretted it.
Dishwasher repair was great. Good service would highly recommend.
Very good company. Good washing machine repair thank you
Great service. Reliable and polite, problem identified and solved quickly. Back up and running in no time.
Great service really reliable s....sorted out the washing machine quickly and efficiently really pleased 👍👍
Brilliant service very kind and helpful fitted my cooker with no problems would definitely use them again five star treatment
Excellent service, would definitely use again. Called to look at a leaking washing machine. Resolved the issue, which was related to water pressure, very quickly and gave recommendations on what to do if it reoccurred.
Fast response.very professional.sock stuck in the washing machine pump & I was only charged the call out charge.very happy 👍🏻
fabulous service. up and running in a few hour
Brilliant service. Will use again!!
Fast and efficient service and very helpful definitely recommend had my washing machine repaied and working as good as new
Fantastic experience . Well happy with the service. Fair and honest. Definitely come back again.
Very good service and quick
Malcom came round fitted washing machine and also looked into our cooker fantastic job well recommended.
Turned up on time. Great service and fair price.
Came out same day, which was brilliant very grateful thank you
Friendly and professional staff good prices. Exelent service. Malcom seems to know what he is doing got my washing machine sorted in less than an hour. It is up and runing good as new. Briliant repair service. Will use it again if ever needed.
I had a problem with my washing machine. Arranged for Malcolm to come and have a look, after reading lots of positive reviews. Malcolm arrived on time. Very friendly and informative bloke. Diagnosed the problem promptly and explained how to avoid problems in future. He was very honest and his price is very reasonable. Accepts debit card payments too, which is very convenient! Top marks to Malcolm. I'm a very happy customer.
Bought a washing machine a year ago. No issues. Difficult delivery with no problems
Used this excellent, local company for disconnection and removal of old, and installation of new washing machine. Fast call out on both occasions, even though it was at peak times (over bank holiday). They were very professional and informative. I would highly recommend this service, and will be using them again.
Highly recommend this company. Excellent service and friendly, helpful staff. Good value for money. Will use this company for all future appliance repairs and recommend to all my friends and family.
I had contacted the company on Sunday 25th March 18, this was regarding my oven that did not work. They helped me over Facebook messaging me how to use it they are very helpful and responsive to messages i highly recommend them without these guys i would be stuck. I am one happy customer can't thankyou guys enough.
Superb service. Turned up on time and saved the day. Thank you.
Top bloke honest and hard working , friendly had our machine up and running in no time thank you rare these days to get someone honest aswell
Fast honest and reasonable cost highly recommend
Fantastic service. Repair was quick and efficient. Cost much less than others. Overall a lovely and easy experience. Would definitely recommend and use again if needed!!
I needed a washer repair urgently. They couldn’t have been more helpful and flexible. They came out same day in freezing snow and sorted the problem. I would highly recommend this company to anyone.
Delivered cooker really satisfied polite service & staff more than happy thank you.
Fantastic service. Very prompt and extremely helpful to my dad. Friendly and nothing was too much trouble. Appliance price is excellent and includes fitting and warranty. Thank you.
Great service and very professional. Very knowledgeable about washing machines. Would definitely recommend!!
Thanks delivered up stairs. Very happy.
The website is easy to navigate: clean and simple without advertisements and confusing terms. When speaking on the phone I found the service to be excellent. There was no BS, no technical speak to try and bewilder me. Just up-front, simple terms and best of all- a clear quote, rather than any guesstimates or dependencies. Malcom came same-day and was a true gent. He is friendly and honest and provided expert advice. I found him to be well worth the money and I would happily recommend him to anyone in the area.
This company reflects the old skool customers service values. From the moment I called through to the payment the service was outstanding, quick and the product was of exceptional standard for the money. The whole process was less than 24 hours. Thanks you so much for your exceptional service and speedy response to resolve this potentially stressful situation. It was a pleasure to do business with you.
Appliance service centre and in particular Malcolm who came with great generosity of spirit to provide me with a washing machine and also he showed great patience. The company is very reputable and I recommend them for a reconditioned machine. Very reliable and prompt.
The service I received today was for a washing machine repair was very professional and courteous. Malcolm turned up on time and cleaned up after himself and washing machine back in business. I will declare Malcolm is a friend of my brother but this review is 100% genuine and you won't go wrong with him.
Delivered washing machine and fridge freezer. Many thanks. Excellent.
Fitted cooker am very pleased
Very helpful and honest. Excellent service. Really pleased.
Great service, fast repair, will use again
cannot fault delivery and service.Both coped with difficult access problems and stair lift!!Would never have had such good customer service from the larger companies.They both went the extra mile.
Called The Guys at Service Centre regarding a fault with my BOSCH washing machine On Monday 10th July 2017 . They said they will be able to attend my property on Wednesday 12th July between 3-5pm . The guy was polite and punctual , after spending 30 minutes correcting the problem with the door being locked He sorted the problem - tested the machine for reliability and only Charged £25 for his time ( Which I thought was a brilliant cost for His time and overall Service ) Would Use again for sure and promote their Service to Family - Friends 5***** Service Thanks Guys
They fixed it for me and saved me a lot of money from buying another one and gave me some good advice to make sure my washing machine will last me
Fantastic service....would highly recommend. Very honest with me regarding fixing my machine ..wouldn't hesitate to use again..
Brilliant service def recommend
Malcolm came around the same day to a faulty washing machine. Turned out to be a blockage fortunately! Excellent, friendly service and very reasonable too. Will Deffo call again if needed, and would have no hesitation in recommending to friends and family
Absolutely brilliant service. Really prompt response to my original call with next day appointment booked. Turned up on time and resolved problem quickly. Very impressed with efficiency and honesty in just correcting the fault that was found. No question of fitting unnecessary parts etc, just top class and competent job. I would recommend this firm to anyone and would certainly use again.
I've rented washing machines and dryers for years never had bad service always friendly and reliable highly reccommend Malcolm very professional.
Amazing service from this company, good communication and value for money, have used them for washing machine and oven and would recommend to anyone.
Excellent service wouldn't go anywhere else. Great advice
Fast to respond , took my machine to be fixed and returned it within two days like it was brand new . Would highly recommend and hopefully won't need to use them any time soon , but will use them again without hesitation .
Thank-you brilliant service well worth the money Malcolm was ,
Brilliant service and great value from Malcolm
A fantastic reliable service. Very attentive and knowledgable in diagnosing and fixing the issue with our appliance. Definitely recommend.
Had a problem with a machine , these guys were fab. Responded well, and replaced my machine. This is the 2nd time I've bought from these and the last one lasted me years. Fully recommend. Thanks again
Great service, honest price, really fast response as well. Thanks again.
Great service
Excellent service. Thank you again. Great advice and after sales service.
1st class service would highly recommend to anyone after sales service was excellent and responded straight away.
EXCELLENT I have awarded five stars to this company as I cannot fault the engineer who gave us excellent advice and service. We had a problem with a very old Miele Washing Machine; the machine had served us well for almost 20 years. It's not easy finding an engineer who is knowledgeable about this product without, that is, contacting Miele direct with the inevitable high charges. We received very detailed advice on the parts that would need replacing and we were told that, due to the age of the machine, there would still be problems with parts that were on the verge of wearing out. We were able to make an informed decision, thanks to the engineer, on whether to have the work carried out or whether it would be a waste of money. The engineer could have chosen to profit from our situation, but instead gave us a very honest opinion. He then, although by now it was way past normal working hours, collected a washing machine from a house I am selling and delivered it to my new home and plumbed it in.
After telling an engineer over the phone exactly what was wrong with my machine and the make and model an engineer arrived to tell me before he removed the lid that he wouldn't be able to do anything. For this I was charged £49 . Why wasn't I told this over the phone by an engineer When all the details were given ? To be honest I begrudge giving one star in much the same way I begrudge handing over £49 for this rip off!
Great service from when I was put in touch with Malcom to the repair being completed
Having read other testimonials on the internet, I contacted the receptionist, who promised the Engineer would call me within the hour. Ten minutes later, Malcolm rang and enquired what was the problem with my washing machine. After a very brief discussion, he enquired if I would be at home at 8am the following day and duly arrived on time. Not only was he prompt, but pleasant and proficient and, within a very short space of time, the problem had been identified. Not only did this save me a large amount of money on the possible replacement of my machine, but Malcolm refused payment for his visit at that time, preferring to wait until he was satisfied his advice and efforts were successful. The following day, he rang to check the situation and I happily paid the due amount. I cannot recommend this company highly enough and would suggest they register with Checkatrade.
The guys are really helpful, and the reconditioned appliances are very reasonably priced with a 6 month guarantee. They also delivered and fitted our washing machine the same day that we bought it.
The guys were really friendly and there was a good range of washing machines in our price range. Having trawled through ebay and gumtree etc etc, we were really happy to find this place - plus the machines come with a 6 month guarantee.
Very helpful and informative, many thanks.First class service.
Delivered a reconditioned tumble dryer to me 3 years ago and it's still going. If it ever breaks down I will order another from you
Location
Garretts Green, Birmingham, B26 Get directions
Opening times
- Monday9:00 AM – 5:30 PM
- Tuesday9:00 AM – 5:30 PM
- Wednesday9:00 AM – 5:30 PM
- Thursday9:00 AM – 5:30 PM
- Friday9:00 AM – 5:30 PM
- Saturday9:00 AM – 4:00 PM
- SundayClosed
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