Gaswise UK
- Availability
- Emergency call-outs
4.7(106)Nottingham




Services
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- Request quote
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Gas leak check
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- Request quote
Leak detection
Reviews
4.7
Gaswise UK is a boiler and gas appliance firm whose customers most often mention Melvin, who is named in many reviews. Reviewers regularly report that Gaswise UK responded quickly, sometimes on the same day or within hours of a call, and that Melvin was polite, friendly and explained the work clearly. Boiler repairs, services, safety checks, gas cooker installations and other gas work are reported as completed to satisfaction, with punctuality and clear communication mentioned across many reviews. A small number of reviewers report serious problems, including a cancelled boiler repair after questions about a quote, missed appointments with no contact, and a disputed charge for a boiler visit where the reported issue was not resolved. One reviewer also said a boiler service was replaced by a gas safety check without explanation.
Fixed our boiler problem so quickly, came few hours after calling, recommended
Easily contactable and came over within an hour. Fixed our boiler quickly and for a reasonable price. Would recommend. Will be using again for service.
Came same day, super friendly and really good at explaining the issues, still had an issue after he left and he came back again same day and sorted it out for me.
Malvin was very polite and fixed my cooker within 24 hours. He left my kitchen clean and tidy snd we had a very nice chat while he worked. Very highly recommended.
Melvin installed a freestanding gas cooker for me. Was hoping it could be done today and he was able to fit me in. Great communication and price. Overall excellent service provided.
Excellent service. Called them in the morning and they came out same day, and for an affordable rate. I was so impressed as I'd been trying to arrange an engineer to come do the job at my property for weeks and everyone else just let me down, or was unresponsive. Gaswise UK answered first time, came exactly when they said they would and did an excellent job.
Excellent prompt, introduced himself got the cooker installed. I'm very satisfied with his work. Highly recommend ... 👍🏼
Had Melvin come round today, he was amazing, super professional and friendly. Will 100% be using him again!
Absolutely fantastic service, was having boiler issues for a while with no hot water to a failing intermittent igniter, and called gaswise, would have been out the same day if needed but arranged for the following due to me working, came and got us back with hot water in around 10 minutes and booked again to fit a new electrode, again faultless service, very knowledgeable and an honest nice bloke, wouldn't use anywhere else and will be booking for a service, Thanks again mate
Fantastic service , fair price , wonderful communication, job done fast and efficiently! All the best from St. Michaels Avenue !
Gave me advice over message even when he wasn't able to help in person. Much appreciated.
Reasonable price, friendly professional service. Thank you!
Very good service. Polite and professional
Gave a call today and got sorted asap. Very professional and friendly.
Exceptional service, called for an appointment and received one really quickly. Boiler was repaired and serviced by a qualified gas engineer and gas safety certificate was issued. Would highly recommend gaswise UK.
Excellent service - prompt and professional. Recommended without hesitation!
Amazing service, came when rang on the same day!
Emergency call out for boiler repair Nottingham Melvin was amazing and sorted the issue out very quickly and professionally.
Melvin came within 2 days of getting a quote to connect my new gas cooker.. Quick job and very friendly guy.. Would definitely recommend
Friendly and thorough service! Gave advice and tips but also professional.
Melvin is always so helpful and chatty. Always upfront with the costs as much as can be - super reasonable and reliable! Always answers any questions you have as well! Could not hesitate to recommend!
I recently had a new gas cooker installed, and I am incredibly impressed with the service. The engineer arrived right on time, conducted a thorough safety inspection of the gas lines, and completed the connection flawlessly. They checked for leaks, ensured the flame stability was perfect, and even took the time to explain the safety features. The workspace was left completely clean and tidy. It is such a relief knowing the job was done safely and professionally. I highly recommend their services to anyone needing gas appliance installation!"
Very knowledgeable. Came and sorted my boiler out within a day!
Booked a CP12 landlord safety check. Melvin was punctual (finished previous job sooner than expected so phoned and attended early) and charged a competitive fee. From my experience, I'd recommend Gaswise UK.
Arrived promptly, got everything sorted with our boiler service, good communication throughout
Melvin the gas engineer, disconnected the gas cooker following all gas safety procedures efficiently and even checked to see my boiler has not been affected, a great job! Professional and friendly service with a smile. I would highly recommend their services anytime!
Great service, sorted the problems with the heating and radiators straight away. Very responsive too. Would highly recommend
I had Gas Wise to fix and service my boiler. The Gas Engineer Melvin was brilliant. He was on time , got the job done quickly and I definitely would use him again . Big thumbs up 👍🏻
Great communication from Melvin. Very punctual and annual service carried out efficiently at a very fair price. He identified a fault and advised that it should be covered under the warranty, which it was. Would highly recommend.
Melvin is a top guy,been using his services for some years now and will continue to. I had a leak yesterday and he came out straight away to stop the leak and make my boiler safe,came back this morning to replace a part and now my boiler is back up and running 👍 Thanks again Melvin.
Excellent service from start to finish. Have my boiler serviced every year by Gas wise and can't fault the customer service. Had to call them out and the service was a quick response and came out on day /time arranged. Reasonably priced and a lovely friendly man. 👍 Happy Customer.
Melvin was an excellent engineer. He came out on a Saturday, was very friendly, and provided great service throughout. He was very helpful, explained everything clearly, and made sure I understood the next steps. Highly recommended.
I’ve used Melvin now for a few years and wouldn’t look anywhere else. He’s always punctual, polite and a really nice guy. His work is so professionally done and I’m really pleased with his prices. I would truly recommend him to everyone.
The person who came to service our boiler was very friendly and explained how to get the pressure up in future. Paid for service via bank transfer no problem. I will be looking to use their services again in the future.
What a fantastic life saviour literally! After a bodged meter installation we had our gas capped off on a Friday night at 9pm.... cold and no hot water. Called on Saturday morning and he agreed to come out later in the day to help us out at a great price for a weekend.Extremely friendly and professional and knows his trade well. This is one guy that will be saved in the phobebook to use again. Recommended for anyone looking for a gas engineer with a fantastic attitude and service to boot. Thank you for sorting our gas leak and switched us back on!
Melvin was quick, professional service with the best communication I've had from anyone. Highly recommended!
Melvin was absolutely gem came the same day and done a boiler service in my place in Nottingham - highly recommend
Melvin came today to take out our old gas fire and also cap the gas. He also disconnected our cooker as it was faulty. Did this extremely quickly and was reasonable priced. We were very happy with his service 😀
Melvin has been marvellous today and I couldn't fault him at all even if I tried. Turned up 20 minutes after we made contact and was really friendly and professional. He carried out a boiler and gas appliance check and you couldn't get better than that for the price. Won't use any other engineer in the future as he will be my go to person moving forward. Will totally recommend his services all year wrong. Thanks Melvin from a very satisfied client (Eileen)
Great service, really helpful, explained things really clearly and what steps I needed to take next.
Arrived on time to put our gas cooker in and take our old one out first class service very thorough very quick highly recommend thanks for your 100 per cent service
Highly recommended, came out the same day, great price, fixed the problem and checked back later to check everything was ok. Went above and beyond. Thankyou
First time we have used Melvin and a great choice it was very knowledgeable and helpful he found the fault straight away we would truly recommend this company 👌
Brilliant engineer. He was friendly and really informative, explaining to me how things works. Came out the same day within a few hours and was reasonably priced. With 30 years experience I was confident he had the expertise to fix my old back boiler, definitely one to add to your contacts. Will use again! Thanks
Just had my gas fireplace removed and the service couldn't have been any better. So friendly, knowledgeable, answered all my questions and made some helpful suggestions - I'll definitely be asking for future services with other bits and pieces in this house - thanks again! I highly recommend!! (My real name has initials K.F in case you're wondering who this is 😂)
A quick and efficient service. Will definitely use them again!
Very helpful. Super quick. Highly recommend. My boiler was serviced this morning.
Melvin was wonderful and very professional in fixing boiler. He taught me how to fix small things with boiler by myself before calling for help which was very kind of him. I am very happy with his work.
Highly recommend the Gaswise UK. Absolutely brilliant service. I contacted them on Friday evening and Melvin came next day in the morning. The service was quick and the price reasonable.
Always turns up when he says and as soon as he can. Melvin is always very helpful, good priced work and eager to help. Definitely recommend used him for years now 👌
Amazing! Our boiler stopped working and Gaswise came out on a Sunday morning to fix it. Really friendly and professional and an incredibly reasonable price for an urgent, Sunday morning call-out. I highly recommend Gaswise - refreshing to find a company that doesn't rip you off! 5* Service! Thank you.
Absolutely brilliant service. Ensured that I understood all the steps taken, advised me on gas safety and did not leave the property until everything had been thoroughly checked for safety. Highly recommend.
My boiler suddenly stopped working one evening and I messaged Gaswise for assistance. Even it was after office hour, Melvin responded quickly and arranged to visit & check on it the next morning. Arrived punctually and for unknown reason my boiler was working again. Melvin made some basic checks and flexibly switched to conduct annual service check on my boiler instead as it was due anyway. Early next day, he proactively checked back with me if everything was still working fine; and actually the boiler stopped working again! I took some videos for him to see how the boiler behaved and Melvin was knowledgeable to make some initial diagnosis of the intermittent fault; visit again in the mid afternoon (again, very punctual). This time the root cause of the problem was found and fully resolved!! It's the time of the year that a normally functioning boiler is of utmost importance!! Very delighted that Melvin is responsive for my desperate call for help. He's very professional and friendly to work with. I have no hesitation to recommend Gaswise for my friends and neighbours!!
Called at 9 a.m. on Sunday morning to help assess our failed heating system. We received great service at a reasonable fee. Really quick responding, and explained everything thoroughly during the visit. Highly recommend!
Thank you, Gaswise UK! After having problems getting someone to come out and look at my gas cooker (another local person refused to even come out unless I could provide him with the model number while the actual oven manufacturer just tried to cross-sell me additional services when I tried to book one of their engineers), Gaswise UK not only came out on the same day I called them (gasp!) but also solved the problem quickly and efficiently... With reliability sadly a rare thing these days, I found the quality of service provided by Gaswise UK a very refreshing change.
Great service and very reasonably priced
Called Melvin for a boiler repair, and he cancelled the job on me apparently because I asked for clarifications on his quote, and would no longer reply to my messages asking him to come and finish the job. Bizarre and rude behaviour, unreliable. If he cannot explain his pricing, and on top of that behaves like this, it's not someone I would trust for future work again.
I would definitely recommend Gaswise. After talking to a company called Rightio, I Googled best boiler repair near me. Gaswise was in the top 3. Rang them at 5 pm. Melvin said he'd be there around 8.30 the next morning, and he was. My boiler had been making an unusual buzzing sound. Unfortunately, when Melvin arrived, the boiler wasn't making any sound, but he looked at it. It was overdue on the service, so he did that for a very reasonable price. Melvin also gave great advice on energy efficiency, like turning my water setting down slightly as I was heating it up only to have to add cold to wash dishes. I'm so pleased I chose Gaswise as they also saved me money as I'd originally contacted Rightio, who were charging almost 3 times the price before they'd even looked at the boiler. Great service, Gaswise. I'll be using you again.
Great service, installed my gas cooker properly for me
Top service, best price i could find and very reasonable. He was a nice bloke explained everything came on time. Cant fault him.Boiler wouldnt even turn on and he fixed it in under an hour with 1 new part.
Called at 8am and he was with us at 9.15am on a bank holiday for an emergency boiler repair. He was very professional and gave us good advice. Reasonably priced and very friendly. Would recommend and use him again! 👍
Speedy response had no central heating sorted in 5 mins thanks
Have used on two occasions. Good response time on both occasions and resolved the boiler issues efficiently. Would call out again if boiler issues come up
Time waster, had a service booked for mid of the week. The engineer didn't arrive even 2 hours after the scheduled window, he didn't bother to contact me about it and advise of being late or request to reschedule so I emailed him to enquire if he would be still coming only to be told he was stuck on another job. We then agreed to reschedule for Saturday but yet again, nobody arrived and no contact was made. Do not use, very unprofessional and only wasting your time!
The gentleman that came to install my cooker was very professional he was in time very nice to talk to and got the job done I’m no time He was also the cheapest I found but don’t let that put you off as his service was 10/10 Removed the old cooker installed the new very happy :)
Great service, our boiler stopped working during Xmas, arrived very next day and sorted issue within 30 mins. I definitely recommending.
Great experience, our boiler broke down, the owner come out after a few hours, fixed the whole problem in under 30mins, professional and friendly. We are new to the area so unsure who to trust, if you are in a similar situation, know that you can trust this business, efficient, fast, fair price. We will be using gaswise for future yearly maintaince as well, a great experience overall.
Fantastic service 👌 Recommended
Used this company for a few repairs and boiler service in the past, now realised the prices are extortionate and work is not carried out to a high standard.
Recommended by local heroes on behalf of British Gas, our boiler has been having issues heating our hot water as the blue ignite light was flashing intermittently and the reset button kept of flashing on and off causing our water to run cold, I put the request though the night before as we are unable to shower or bath whilst this is on going, according to Melvin this was not an emergency and he could not see a problem with the water or boiler when he had arrived (I would not waste my time arranging someone to come out if there wasn't an issue to be addressed), Melvin arrived on time no doubt about that but his manor did not match his punctuality, he was a little rude when insisting it was not his job to remove the cupboard door - had anyone tell me this prior I would have removed the door. He did not listen to me regarding the issues we were having, he's got 30 years experience he knows best he can't see an issue so there isn't one, I beg to differ, reading the below reviews as well labour being around £65? I was charged £175 for 30 mins he tested the water and played with a few tools in his tool box just labour no work, if there was an additional charge because it was a BH nobody had the courtesy to let me know this, also seeing as we were insured I feel like this was taking into account when sending me a quote over - if I had the option to decline this i definitely would have as that is disgusting, he suggested we may need a new plate if the issue is with the pressure, this apparently is a two man job, and he couldn't even have a look because he was too idle to remove what needed to be removed, couldn't get out quick enough, funny when a replacement boiler can be fitted by just one person, amongst many other jobs yet some more complex are not worth the time of day. Your an engineer and you are suppose to know what you are doing and if your assessing an issue and I an telling you there is a problem it's your job to fix it that's what I am paying you for not to make assumptions and disregard your customer and the issues they are having, yes you came to look at the boiler because we have water issues, are they resolved no, do the issues still persist yes, did you advise on a solution, no based on an assumption, did you quote me for what you did yes £175 isn't justifiable for 30 mins work, checking the water pressure, looking at the boiler, running the hot water - I wouldn't recommend gaswise no, not now not ever, disappointing, patronising, unethical to say the least, my family were round and they were shocked by his attitude, I was embarrassed maybe he was having a bad day?
Fast service. Called before 9am with a boiler issue. Was in and first try at solving done by noon. Needed to order a different part and asked an associate for second opinion, which I really appreciated. New part arrived next morning and was again done well before noon. Fair price. Friendly chap and respected COVID by wearing a mask and keeping a safe distance me and the family.
I had a new radiator fitted in my bathroom. The service was prompt and efficient and the price was fair. Highly rwcommended.
TEN out of Ten for a FIVE STAR service. He came to my rescue twice while British Gas were on strike. Excellent
Melvin was very helpful and thorough with fixing my boiler. He was polite and wore a mask. Very upfront and honest. Would definitely recommend, thank you!
Excellent service
Gaswise UK has always been there for me when I've needed them and come round to help with any boiler or gas issues I've had. Whether an urgent call-out or a planned service or installation, always been dependable and reliable. A great service and would always be happy to recommend to anyone.
Extremely happy with the service, friendly and thorough and at a very good price would highly recommend them many thanks
Normal boiler service. Sent Melvin quick email and got me straight In. Polite and on time man. Will be contacting him again next year. Brilliant service 👍
Engineer was suppose to service the boiler however, ended up doing a gas safety check for no reason! Don not use its a con...
Really had a very bad experience with gaswise. The guy who turned up didn't know what he was doing and just to increase the bill he played around with things. He agreed on a certain price if boiler doesn't work but after 6 days he said he can not do it within that price.Totally unethical and greedy man.
Cheap prices,he was on time. Definitely have him out again. Knows his job very well. Thank you
Had a problem with my boiler, called him up and he helped me to fix it over the phone. Couldn’t get better service, couldn’t have been more helpful. He could have easily charged me for a call out and didn’t. Fantastic! Any boiler issues I will 100% be using. Thank you!
Reliable and efficient. Work completed accordingly and quickly. Was very pleasant and informative with any queries I had.
Fast, friendly and good price. Highly recommended if you need any work doing.
Great service and pricing. Really quick to provide a quote and appointment time, and explained everything thoroughly during our boiler service. Highly recommend!
The service was totally brilliant, came to lol at the job then did it the very next day. Thank you very much.
Punctuality at appointments, quick service and problem sorted. Good work in general!
Competitive price, fantastic service. Melvin is polite and friendly, he also took the time to explain the service and readings taken.
Fantastic service as always. We use Melvin for our yearly boiler service and for the usual household plumbing issues that arise unexpectedly (leaks, dripping taps etc). Melvin is polite, friendly and honest and is the best plumber / heating engineer we have used. We highly recommend using Gaswise.
Quick respons after initial contact.Melvyn was honest about the job and parts required to fix the problem. Was reasonably priced for the work required.
Brilliant service, very fast to get to us and price was great. Couldn't recommend more.
Excellent service, came over 3hrs after I first called, took a couple of attempts to fix our boiler, but all sorted very quickly. Prices charged were more than reasonable. Will definitely be using again for any future issues. Thank you
Great service, excellent communication. Would recommend 100%
Very efficient service, always come out promptly especially in an emergency & are really friendly. I wouldn't use anyone else now
Good communication, fair price and great service. Will be my go to company for my plumbing and heating needs.
Great service and value for money. Melvin was very efficient, honest and a lovely gentleman. I would definitely recommend him!
Emergency leak from boiler on a sunday. Melvin my boiler man arrived in an hour. Excellent work. Happy customer
Good service, many thanks, unusual fault quickly diagnosed. Will use again.
Absolutely rubbish! Service.. I never recommend to call and show the boiler to this people. The man who visit in the hose is so called gas engineer is a fake! It's said to make a perfect the boiler at the first time and took the money out then say he is not a man to repair the boiler..!!!! Is just exploiting money in the first visit then ignore the client saying doing nothing. I hate it. I suggest to alert other public not to come in their contact. They just steal money on every first visit then finish. Careful with such spam agency.!!!!!
Fast service
The engineer is very experienced, fixed the problem for us. Excellent work, highly recommend.
Our day was saved by gaswise engineer.call the same day and came to our house within 1 hour and repaired the problem...excellent job.we highly recommend 👍👍👍
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Gas engineer
- Emergency call-outs
- Landlord work
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