Allstar Systems (Norwich) Ltd

Fast efficient excellent service. Very professional service. I would highly recommend these guys.

⭐⭐⭐⭐⭐ Excellent Professional Service – Highly Recommended! On behalf of Wat Arun Norfolk UK and the Thai Community in Norwich, we would like to express our sincere appreciation and gratitude to Allstar Systems (Norwich) Ltd, especially William and his team, for their excellent service and professional support. We are extremely pleased with the work carried out on our shower room and boiler system. The team has been friendly, reliable, helpful, and professional throughout the entire process. Their dedication, attention to detail, and commitment to providing high-quality service are truly appreciated. We are very grateful for their kindness, hard work, and continued support. We would highly recommend Allstar Systems (Norwich) Ltd to anyone looking for a trustworthy and professional company. Thank you once again to William and the entire team for your outstanding service. With sincere appreciation, Wat Arun Norfolk UK & the Thai Community in Norwich Norwich, Norfolk, United Kingdom

Excellent heating engineer. Fixed a problem with a failing boiler and advised on a new system for the future. Pleased to have it back up and running even if its only a temporary fix.

Really great service! He came out to fix my boiler and was friendly, professional and really helpful throughout. He explained what the problem was clearly, got everything sorted, and made the whole process really straightforward. Really appreciated how helpful and reliable he was, and I’d definitely recommend him to anyone needing boiler repairs. Thank you! 😊

Will provided an excellent service when the boiler in our rental sprang a leak and caused water damage. He came out the same day to halt further damage and installed a brand new boiler for us a couple of days later. Very neat & tidy work, at a good price and thoroughly lovely customer service to boot. Great job!

The Allstar boys have looked after our heating needs for over 10 years. Previously a gas combi boiler and now an oil fired system. They recently upgraded our heating system and they were brilliant. Everything was explained in detail and the prices were made clear and agreed beforehand. They are always respectful of our property and clean up after themselves.

Highly recommend this firm. They are 100% reliable. Very friendly. Nos their stuff. I would 100%use them again. Our boiler broke down and they gave us the best options and fitted a new boiler started at 8am on a saturday until it was finished after dark as we have small children. Highly recommend. Please use them.

I cannot give Will enough praise , he went above and beyond helping me sort out my boiler . I would recommend Will 100% Courteous and very professional. You will not ever be disappointed in the service he provides.

Hi Will, Just wanted to say a big thank you for servicing our oil boilers. The job was done thoroughly. You checked the oil quality and pressures, changed the nozzles, and left everything running perfectly. It's clear you and the team know what you're doing. It's worth mentioning that Allstar Systems fitted the boiler over six years ago, and we've never had a single issue with it since. That says a lot about the quality of the original installation. We really appreciate the professional service, and we'll definitely keep calling on you for our heating and plumbing needs. Thanks again, David

I have used Allstar Systems for several years now for both boiler servicing and repairs. I can't fault the standard of service from both Will and Ash. They have been both competent and conscious over the years. I have recommended Allstar to friends and I'll continue to use them fir the foreseeable future.

From start to finish a great service from Will and the Allstar team. I had a new boiler fitted, UFH manifolds, heating controls and room thermostats. From my first contact I knew I was in safe hands due to their professionalism and proactive communication. Highly recommended.

Great service from Will and team in replacing my hot water tank and pipework! Will was very quick to respond to my initial call and I appreciate the extra effort made to fix my leaking tank as quickly as possible to avoid potential further damage to the property.

I recently used Allstar to replace my water/heating control system and, also, to install a whole house water conditioner. As ever their service was top class ( I have used Allstar many times over the last 8 years). The engineer (Will) arrived when he said he would and completed the work within the agreed time frame. The quality of the installation is excellent and everything was left neat and tidy. Will explained clearly the work that he had done. I can recommend Allstar without hesitation.

Brilliant service! Would highly recommend!!

Five stars. They sorted our office network swiftly, with clear advice and no fuss. Friendly, sharp, and reliable throughout—exactly what you want when systems need to just work.

I had my boiler service and they were quick to response and did a good job .

Ben was incredibly quick to respond, helpful and knowledgeable. He explained what had gone wrong clearly and fixed the issue the same day, despite it being a late call out. I would recommend Allstar to anyone!

We had an issue with the boiler so I called Allstar Systems and William got straight back to me and arranged to visit within the hour. The issue was sorted quickly so we had access to heating and hot water. William provided me with details of the repairs that were required and an appointment made for these to be completed as well as a boiler service. A quote was provided for the work which I agreed to and the work was carried out a few days later. I am impressed with the communication received and the work undertaken by William and the team. I will not hesitate to use this company again.

Friendly, prompt and highly expert service. A pleasure to work with true professionals.

William was brilliant, soon got us booked in and when he came, he thoroughly explained how our boiler worked (we had just moved in) and carried out its yearly service.

Will and the team responded very quickly to install our new boiler. We found Will to be very knowledgeable and the whole team were very hard working, polite and respectful. We will definitely be using Allstar Systems in the future. Thanks. Jon and Lou

Excellent service provided by William I'm very thankful for him to be able to fix my heating at such a quick response Highly recommended and excellent and thorough service 5 stars all the way

Really great service from William from Allstar Systems. I gave him a call directly because our boiler packed up on Friday evening. He attended within a couple of hours even though he was miles away attending another job. He showed me the problem with the boiler and explained everything in layman's terms. He got the boiler working and gave honest recommendations for the future regarding the boiler. I have no hesitation in recommending him and this company.

Came out quickly to do a service and quickly identified serious issues. Gave us multiple solutions and explained them all in detail, with the various pros and cons of each option. Work was done promptly and neatly, Will and his colleagues were all polite and helpful.

Will and Ash did a great job. Will arrived very quickly and pointed out several safety critical elements that hadn't been noticed by previous plumbers, he then prioritised sorting it. We really appreciated their skill in considering the whole heating and hot water system (not just one element). We now have a safe and working boiler, underfloor heating and hot water system and would recommend Allstar to anyone.

I cannot recommend the services of the team enough. Will and Ash are extremely knowledgable, friendly and approachable. Clearly committed to their crafts the team responded quickly to our needs and we’re extremely pleased with the results. Having only fairly recently moved to the area, it’s great to have found our go to team for all things heating and plumbing. Will be using them for future projects and any issues without question.

The engineer who came out didn't solve the problem. He was asking me to order a part. When BAXI came out the following day the engineer checked the combi boiler out and discovered that an obsolete part needed removing and two fuses replaced. Also the Allstars call out charge was astronomical. £200 plus vat. (£240).

Initially called William at Allstar because of concerns with my underfloor heating. He identified the problem without hesitation and advised other areas in great need of improvement, which have already made a significant, noticeable difference. I cannot speak highly enough of both him and Ashley. Both were very polite, professional, tidy and punctual. Had all work carried out to the highest standard and at every stage, William was very patient, explaining everything in full. I would definitely recommend and will be using them again without hesitation. Excellent service

Called out Allstar for a broken-down boiler which had been on its last legs for a while. They were the quickest company to respond, came straight out, organised a replacement boiler and installed it quickly and professionally. Absolutely 5-star customer service and looked after us really well, highly recommend!

Couldn't be happier with William and Ashley at Allstar. Booked in very quickly and easily when boiler had an issue, then easily enough for repairs and servicing a few weeks later. The team were flexible enough to bring the apt forward a week and diligently replaced the parts as originally recommended and provided our yearly service. Very responsive to calls and emails. Ashley was very professional, friendly, kindly showing and explaining some parts to me and what it could mean/need. Will be booking in with them again for any further issues and servicing needs. Thanks guys!

I called Allstar Systems at 5.00 in the morning when I found that my boiler was malfunctioning. William identified the problem and talked me through the process in making sure the house was safe and secure. The next day his team installed a new cylinder and I was impressed how swiftly the company resolved this problem and took the stress out of a really stressful situation. Couldn't be happier with the service provided.

Another great service from all star plumbing had my washing machine move and up and run in in no time and even got me a out side tap sorted and give me really good a voice for the future new bathroom definitely will be use in them again thanks

hot water broke down, just when temperature dropped! Allstar Systems provided prompt and very efficient service. Engineer clearly explained everything to me in a curtious manner. Would highly recommend

Allstar have been brilliant whenever I’ve needed them. William came out really quickly to fix some issues and restart my mum’s oil fired boiler, so that she wasn’t left for a 4th night without heat, after a long wait for an oil delivery in winter. He came round soon after the oil arrived, and was outside in minus temps, on a dark night to get it all running for her. He went above and beyond to help. Recently, he also came out urgently on a weekend, to stop a leak on my dad’s gas boiler. He then checked the whole system out to make sure it was safe, and found a couple of important issues which he dealt with straight away. The heating and boiler now runs more efficiently, and he gave advice for future improvements, without being at all pushy. He really knows his craft and explains things easily to you. I’ve found them to be incredibly helpful, trustworthy, reliable and well priced. A rare find these days! I am a genuine customer with no personal connection, and I highly recommend them.

William came out on a Saturday when our boiler broke down. He worked for three hours to get the hot water working and recommended a new boiler. The whole system was cleaned and the boiler replaced in a single day the following week. The team worked so hard to make sure that we were not left without heating. I was not charged for the original call out. Very happy with the service, andvice and our new heating system. It has made an enormous difference!

We called William in to service our 17 year old boiler. On inspection Will pointed out several major problem areas and we concluded that it was not economical to.carry out the necessary repairs. Our stars must have been in alignment that day: the replacement we had selected was in stock and with a bit of juggling and non-stop hard graft the new boiler was up and running just 27 hours later, with a beautiful array of orderly copper piping replacing the Heath Robinson arrangement that had gone before. Everything was left clean and tidy,, we're enjoying the greatly improved heating system, and last but not least, looking forward to significantly lower bills. We took a punt on Will and it has been money well spent. Thank you!

We have just recently had a new gas boiler installed by William Smith and his team from Allstar Systems. who have given us excellent service. We are delighted to have a warm house again. We will see them in 12 months time for an annual service.

Allstar gets the job done 👍

Will came to service our old oil fired boiler and discovered that it had been fitted incorrectly and that the subsequent services (by other engineers) had resulted in incorrect parts being used, rendering our boiler unsafe. We decided that a new boiler was the way to go, being a Friday, time was tight but by midday Will had ordered the new boiler ready to install on Monday. He and Ash worked hard in horrible weather to ensure the new boiler was fitted and running well. To say they have made a difference to our house is an understatement, our radiators are warmer, the water pressure has improved 10 fold and we are far more relaxed knowing that the boiler is safe. I'd happily recommend them to anyone in need of a heating engineer.

Our boiler died during a freezing February week and after being messed around by an emergency engineer, William was an absolute hero. Within two days of contacting him our new boiler was in and heating our radiators and hot water more efficiently than ever. I have never encountered a heating engineer who is so friendly and professional and cannot recommend him highly enough.

William really saved us when our boiler gave up on the coldest day of the year. He was round within the hour and, when it turned out the old boiler was finished, he arranged to fit a new one with a fantastic new hot water system within days. He was friendly, efficient and clear about our options. He and Ashley worked incredibly hard to get this sorted and make sure our radiators were working optimally. It feels like a different house! Would highly recommend Allstar on the basis of this experience.

Two weeks before Christmas and our unvented mains hot water tank died. Allstar visited within a couple of days and not only deemed it terminal but that it had been installed incorrectly, illegally, by the original plumber. Within a week they had sourced a new tank and installed in line with the building regulations. One cannot ask for better service than that. If you want, or have got an unvented mains hot water tank, ("Megaflow"), these are your guys. They have the essential additional qualifications over and above the usual "Gas Safe" one.

Had a major problem with our hot water system that William sorted and replaced in a very timely manner. Keeping us in the loop on time scales for replacement parts along with how the work schedule would be completed. Being without hot water over the Christmas period seemed like a real possibility but Allstar made sure we were sorted professionally and promptly. Installation looks a big improvement on the old system as well - first rate service all round.

Really impressed and reassured by Allstar Systems (Norwich) LTD. We had a dangerous issue with our oil fired boiled and William came out as an emergency. He ensured the safety of our tenants and had a new boiler installed ASAP with no disruption to our guests. He also talked us through some basic procedures and was very quick to get back to us when needed. Very reliable and have recommended to other landlords who prioritise safety. Hopefully we won't need them to attend again. But if we do we know we'll be in safe hands. Thank you!

Will did a truly brilliant job, not only got the central heating working again but - being so thorough - managed to restart parts of the heating system that haven't worked properly for years. Amazing.

Friendly service with a quick response and clearly explain work required. Would happily recommend.

Last year we had an issue with our boiler, Installers couldn't sort it out and was costing too much money with the the repairs. That's when we found Allstar systems, and our boiler never had any issue since last year,. We have booked for the annual service again this year and the service was again much satisfying. Would definitely recommend to everyone.. Thank you Allstar 😊 💓

Having brought a house with a boiler that was extremely old and not working - Allstar was very quick to get back to me with a quote and when they can install. I was extremely happy that they could install a couple of days later as I didnt have hot water and heating. They turned up on time arranged and rapidly swapped my boiler over so I had heating and hot water. Would highly recommended.

First class service when our old boiler broke down. Reliable, on time and exceedingly friendly. What looked like a substantial job to me was finished in under a day. All paperwork, registration and extended warranty came through exactly as promised. I can highly recommend this company

Really great service, very efficient and prompt, very happy with our new radiator and all other jobs such as removal of old gas heater and the plumbing that was sorted in the kitchen is fab. Would highly recommend. Thanks for the great work!

Prompt service from a professional team who ensured that our hot water system was properly configured as well as providing the power flush quoted for. Heating and hot water now performing better than they have in years!

Quick and effective response to a sudden "no hot water" situation. All-star will definitely stay my first point of contact for anything heating-related.

Hi just had Allstar systems put us a new boiler in, done a excellent job, definitely recommend them, 2 men who done it, very professional even making a fuss of my dog

I had a 6 year old thermal store cylinder which failed and flooded my kitchen and dining room. I contacted Allstar Systems and William came round the same evening to discuss options. I now have an efficient unvented hot water system along side a fully pumped sealed s-plan heating system with the cylinder relocated next to the boiler. New pipe work was required due to the relocation of the cylinder which left very little visible disruption. The installation was dealt with promptly and efficiently. I was kept informed of all changes. I’m extremely pleased with the result and would not hesitate in using the company again or recommending them.

Had a boiler service & repair very friendly and professional would recommend

Really friendly and do a really good job with the work they did for us. Definitely a company I'd be happy to use again

William and team did a great job installing a ventless tank and replacing a ridiculously useless electric shower with a proper shower with plenty of water and heat. They worked non stop to get everything done. Went above and beyond to find the right solution for my home. Thank you!

William has always been very helpful, Allstar are professional in they way they work, I'd recommend them A+++++

Allstar has just finished a major overhaul of our complex heating system. They have done a superb job and are really nice people to work with and have in your home. Friendly Norfolk family company who I can’t recommend more highly.

Job was done quickly and efficiently by William, finished earlier than expected and happy with the work done. No complaints here, would recommend.

Really helpful and accommodating - Thanks Will!. would definitely recommend giving the team a call if you have any Plumbing issues

Fantastic service, highly recommended! Boiler failed to work 6am Saturday morning, contacted Allstar Systems, instant response and engineer out by lunchtime. Diagnosed problem straight away, all fixed & hot water and heating back on by the afternoon! Do not hesitate to contact Allstar Systems, very genuine and even contacted us later to make sure everything was all going well. Well done Allstar, will be recommending you to friends and family.

Brilliant service. Fault reported and new boiler installed and running within 2 days. Couldn't ask for better service. Thanks, chaps.

Will responded quickly to my question, was able to offer advice and he and his team arrived when they said they would, did a fab job and didn't stand around on their phones all day.

Very prompt professional service. Always helpful and good work.

Will managed to sort a replacement boiler and fit it with 24 hours, keeping me informed of his progress along the way. Highly recommended!

Will and his team did an excellent job of installing an unvented cylinder, upgrading the central heating system and a new boiler. He also helped to replace new kitchen and bath taps. Will is very patient in explaining what works needed to done and why. He was also on hand and available to answer questions I had no matter how busy he was. Definitely recommend

Have used Allstar Systems a couple of times. Prompt and professional.

Great service from this company, reasonably priced, professional and highly experienced. Have used to recently fit out a full bathroom suite and service boiler, will not use anyone else! Highly recommend!

Allstar have done a boiler installation for us and a few boiler services. They've always been on time, polite and take the time to explain what's going on. Happy to recommend.

A very professional and dedicated family business with a very good standards!!! Hard to find in this days of age!!! Very high finish and quality work!!! I do and will recommend to anyone!!! Thank you very much for your hard work!!! Alfie

I had a pleasure to use their service few times. Those guys are outstanding, fully professional , always on time. And what is not very common these days, they are polite well behaving professionals. Definitely I will use their services again and again and again . Many thanks

We have used Allstar systems for several years. On my own property and for my own customers. They have just installed another heating system for my company. I highly recommend them to all my customers as they are reliable, efficient, and good value for money. Work is always at a high standard. Thanks will and boys.. John LeMay, Merryfield services 👍

What a great job very professional punctual and extremely helpful would recommend these guys 100%

Absolutely first class work carried out at our home address , full system installation, highly recommend these guys

I had my boiler serviced by all star systems Mr will Smith was the engineer that carried out the work he was very knowledgeable and he explained what and why he was doing,which put my mind at ease as we had smelt gas.

Hi there William have been working on my project and I must say he was understanding and very patient with us not pushy when we couldn’t make up i mind on thing he explains things to us to a tea and work with us Once we made up I mind his workmanship was 5star and him and his team work there socks off to complete the job by our deadline I can’t praise him enough very satisfied with him and would recommend him to anyone Many thanks

Excellent service once again from the guys at Allstar Systems, professional and polite and good at what they do.

William and his team have installed two boilers at different properties for me and have been excellent. Efficient, friendly and great attention to detail. Highly recommended

I found Allstar Systems via Which? Trusted Traders, they looked good so I contacted them and asked for a quote for the installation of an unvented hot water tank, which I accepted. They turned up when they said they would and just worked solidly. Will made several suggestions, which I agreed to, and I asked for some extra work to be done. In all it took them 5 days but now I have high pressure hot water system (decent showers!), a pressurised, zoned, filtered and cleaned heating system, a whole-house water conditioner and some awkward pipes given better routing (which was actually quite complicated). They were all very friendly, knowledgable and skilled, they cleaned up after themselves, they even removed their shoes every time they came into the house! They are now the only plumbers I will call. Thank you Will, Ash and Banki

Talked through and explained works needed to replace boiler and secure functioning of new boiler for anticipated lifespan. Heating system zoned. All explained. All work neatly done with attention to detail. All left clean and tidy, even filled old holes left from previous installation done by others. Would recommend to anyone who wants good quality and professionalism.

I can’t recommend Will and his team enough. Our heating broke on the Sunday and Will responded straight away and came on Monday. We ended up needing a new boiler and Will worked the following weekend to get it sorted knowing we had a baby. He explained everything and was friendly and always punctual. I won’t ever use anyone one else for repairs.

Have used previously for an oil boiler repair when my usual engineer was busy, Will was very responsive and professional. This time I needed a whole system replacement and my engineer could only install in a couple of months. Will was again very quick to reply, provide a full and accurate quote then scheduled me in within a few days!

Very quick response to no heating emergency. Arrived promptly and did an expert job! Very happy customer!

Boiler serviced, no problems. Punctual, polite and knowledgeable. Great job, will be a returning customer.

I asked for a quote for an electric boiler. The first question from the company was about my budget. And, then after me sending them further information, I received an estimate which turned out to be in double figures. For a one bed property it was not only far too expensive but it was also a multiple times higher than the other quotes, that I received. It seems like they did not want to survey the property to accurately quote, either. Highly unprofessional attitude, as far as I think. Following the above review I received a call from the company on my mobile phone in the evening which appeared to be an attempt to clarify but shockingly I was accused of making up the review!Rather than responding to the comment and handling a negative feedback in a professional manner Allstar chose to ring me out of working hours and intimidate me, followed by numerous text messages. To remain unbiased I have reworded the comment (above para) to remove any room for mis-interpretation which the company may think is unjust. However, I believe the company is in violation of GDPR regulations and that the company can ring someone on his/her personal mobile number from their records just because of a negative comment. Totally unacceptable behaviour. I would never give work to this company.

allstar recently replaced my boiler. Amazing service from the most professional team. Could not recommend them enough. Will was very clear on the phone and had a brilliant manner. Ashley completed the work quickly and to the best standard. We now have a top of the range Worcester bosch boiler supplied with a 10 year guarantee. We will be using them in the future to replace our bathrooms.

Fast response on a Saturday call out. We were able to identify the fault via phone call which enabled me to get a part in advance before supplier closed for business. The service and repair also highlighted installation faults which needed recifying to prevent further similar issues reoccuring.

Will did a great job. Highly recommended!

Great response time and really professional service. You don't want to come back from holiday to find the boiler won't fire up but Allstar managed to fix the problem quickly and on a Sunday to boot.

I dont like giving negative reviews. I phoned allstar before any one else because of their great reviews. My issue is that they advertise 24 hour emergency boiler repair Breakdown. We smelt gas from or Combi boiler late last night resulting in it being isolated and leaving us (family of 5 with young children) without hot water and heating. I phoned this morning and was told that they could not get to us until next week. I am sure they are great plumbers but please don’t advertise a 24 hour emergency breakdown service if you can’t provide it! Phoned another company who arranged an engineer straight away.

My oldish combi boiler broke during the recent cold spell. Will attended out-of-hours on the day that I called him. He swiftly diagnosed the problem and discussed in detail the options of an attempted repair or a new boiler. I was given ample time and information to make my decision. I chose the latter and it was installed and working within a week. Will is courteous, respectful, responsive and knowledgeable. The work was completed to a very high standard and my house was left clean and tidy. I am very happy to highly recommend Allstar Systems.

Woke up this morning to no heating or hot water. Called All Stats left a message, within 2 hours they got back to me. Although they could not attend they gave me valuable information which allowed me to complete the repair myself. Thank you top people.

I have been using All Star systems for several years. As a Which? Member, I found them using the Which? Trusted Trader system, and I am very glad I did. Will and his team are excellent. Over the years, they have upgraded our old gravity based heating system to a pressurised system, installed new pumps, and serviced our two boilers (one in the annexe) annually. They are professional and courteous and I highly recommend them.

I’m so impressed by this company. My boiler broke on a Sunday, and by Tuesday Will and his team had installed a new boiler. They were everything you ever want from such a company; professional, knowledgeable, very prompt in all communication, excellent workmanship, everything tidied up after them etc. They went above and beyond to ensure that I was not left in minus temperatures for a minute longer than necessary. I will absolutely be going back to them for servicing and any future heating issues.

Called Allstar Systems for an emergency call out to check the boiler and oven, after our carbon monoxide alarm went off. Will was upfront with the cost, came as quickly as he was able to, and kept in touch with us when he was running behind schedule. He was incredibly knowledgeable about our boiler and did a thorough check for any carbon monoxide. Would recommend to anyone who requires help with their boiler/heating systems.

Undertook a service but work caused a frayed pipe to break (which is ok as it was old) but could not return with new pipe for 5 days as too busy. Boiler was left non- functional and Will could not care less. We phoned a different engineer who turned up next day and fixed in 30 minutes.

Will and the team changed out our complete heating system from an older less efficient oil boiler and water tank system for an energy efficient Bosch combo oil boiler, whilst removing our loft installed water tanks. All completed over two long days and we now have an energy saving pressurised system. We had a full flush before commissioning. An excellent all round system and a perfect installation. I will be back in touch to get both bathrooms updated next year, 2023. Cheers Allstar heating and plumbing.

I contacted Allstar for a quote to repalace 3 radiators. Will replied and quickly arrived to size up the job. He was polite, prompt and professional. The quote was good value. Will turned up promptly, with his team, and immediately began work. The quality of work was first class and caused minimal bother to our normal routine. I highly reccomend Allstar to anyone. After a few months, we approached Allstar again for a heating system update, involving a boiler change and system update. We received great service. The team were punctual, polite, professional and took a great deal of pride in their work. We opted for an external boiler, which involved a good deal of pipe renewal. Despite miserable weather, they ensured that everything was to the highest standard and no corners were cut. Will made sure the system operated safely and correctly and I understood how to program the system and could spot any faults. Will, Ash, Bank and Geordie did an excellent job. They cleared up after themselves and we now have a beautiful new system. Many thanks to all.

William and the team installed a new boiler a few years ago now which was a great experience. The aftercare has been second to none, fitting me in a follow up service to fit round work and at short notice. 10/10 service and would recommend!

Great 24/7 emergency service. Called on Sunday as we had no water, they were prompt, knowledgeable friendly and clear on pricing. They sorted the issue quickly too. Would highly recommended and will use them again

Contacted Allstar Systems with a problem in a tenanted property. The tenant was complaining of a loud 'foghorn' type of noise when running the hot water system. Will responded to my call immediately and promptly attended the property, identifying the problem as a faulty ball valve which was then replaced. From beginning to end, Will was efficient, polite and professional. I would thoroughly recommend using Allstar Systems again. Barbara Lock and Peter Webber

Will replied quickly to queries and did a great job. I would definitely use Allstar again

Excellent , timely , professional service at short notice which really helped us out of a tight spot with our cottage . Delighted with the new heating system

Had a new large domestic heating system installed. Good experience all round. The team were on time each day and always put in a full days work. Went the extra mile to ensure the end result was as good as it could be, including some suggested changes along the way. I would have no hesitation recommending this company.

Will and his team were very professional and worked extremely hard to install a new boiler system and replacement radiators. We are very happy with the completed works.

My parents ageing boiler had been playing and finally gave up the ghost. Called Allstar and spoke to will who was there within 3 hours. Took the time to show me the issues and gave me a number of options. We decided to go for a new boiler and this included filters, powerflush, vertical flue and new controller with thermostat. All work was done to an exceptional standard and within a day. My parents are really happy with it and more importantly they were very comfortable with having the three Allstar guys in their home. They were professional, polite and patient when handing over the system. Also very happy to take a call to explain the system to me so that I can get them working again when the inevitable "user error" crops up! Highly recommended.

Allstar Systems installed a new replacement gas boiler for me a couple of years ago in my new home in Norwich and they have completed the annual service on it twice since then. All is going well, and I am very pleased to have a new (and much more efficient) Worcester Bosch condensing combo boiler installed, especially since the recent drastic increase in the cost of my gas by over 90 percent in April 2022!

Ashley installed a water conditioner, changed a radiator and other jobs. Always on time and very professional would definitely recommend

Excellent service from Will and team who installed our gas central heating system.

The best heating system installation ever . Clean and professional job. Plus your can’t go wrong with this ROLLS ROYCE WORCESTER boiler. We would highly recommend! BIG THANKS TO ALL TEAM !

I needed my heating system repaired as i only had hot water.. I rang up and spoke to William who sent a technician round the next day as he understood it was an emergency. They diagnosed the issue and had it repaired the same day, great service...

Will and Allstar Systems give exceptional service and expertise. Allstars offers a properly premium service, who are completely professional, and clearly pride themselves in their quality of work and tidiness. If you want someone who responds promptly, is honest, knowledgeable to another level and carries out exceptional work; honestly look no further.

Will has been an absolute gem and a pleasure to have replace my broken down boiler, add an additional emergency hot water system and to replace the previously incorrectly installed shower. Will and his team are trustworthy, professional and completely transparent when it comes to what's wrong, and provides different options to accommodate your budget as best as he can. I would recommend All-star to everyone and I wouldn't use anyone else. Cheers Will 👍

Called Allstar for an emergency when our boiler wouldn't fire up. Will got the boiler up and running again but, we knew it was on it's last legs. Will and his team had a new boiler within 2 weeks, ordered and fitted, with new thermostat valves. And to the exact price that was originally quoted. Would definitely recommend and we will be using Allstar Systems for our annual servicing going forward.

Ashley from Allstar Systems completed several jobs at two separate properties. Professional, friendly, timely, and jobs completed to quality standard. Would recommend without question.

Would definitely recommend this company. Ashley was quick to respond, friendly, knowledgeable and professional. Will be using again in the future.

I would 100% recommend this company for all of your plumbing needs! We have used them on a couple of occasions and most recently they really did save the day (we had a boiler leak on NY’s Day!!) Ashley could not have been more helpful and responded instantly despite it being a bank holiday. Allstar Systems are reliable and are incredibly reasonably priced. Ashley took safety very seriously which was very reassuring during the pandemic. 5 stars from me, I couldn’t recommend enough!!

Will and his team were totally professional in all that they did. Worked solidly for 2 weeks to complete all of our works, including some late nights. Will shared his great knowledge and advised us with patience and total understanding of our needs. Work completed to a very high standard and all emails and phone calls answered promptly. Nothing was too much trouble for this highly recommended team. Will definitely call on these guys again for all our plumbing and heating needs. Thank you so much Will, Ash, Banki and Luke for all of your hard work; it’s really appreciated.

Would highly recommend to anyone. Helped me out over the phone about my boiler leaking water on a Saturday evening! Came out the following week and fitted a new boiler for me. Very hard-working and knowledgeable.

I highly recommend William and his team who replaced our old boiler with a Worcester Combo & re-sited it from the kitchen to the mid loft space doing a very clean & tidy job. How they managed to remove the redundant fiberglass tanks & associated pipework from a very narrow upper loft space without any mess or damage is still a mystery to me. William is extremely knowledgeable and took the trouble to explain how to get the best out of my new boiler. He thoroughly tested the new system and showed me that all the results were in specification. I had William & his team back to re-site the underground central heating pipes above ground and again they did a very efficient, clean & tidy job. My heating bill has gone down considerably since this work has been done.

New boiler all installed and working Many thanks

" Allstarstystems has always delivered me a professional, reliable and friendly service with exception attention to detail and very tidy workmanship. Highly recommended"

Very pleased, same boiler as quoted with British Gas, similar price but with 10 year parts and Labour Guarantee, (instead of a flimsy 5 year Warranty) Was very helpful and waited for Hours in the cold for British Gas to come and sort out a supply problem. Always responds to calls, texts and emails. Very Professional.

I had a very complicated problem, and they were very responsive, and diagnosed it correctly. They have done the job brilliantly well and all was to the best cost.

Reliable and efficient!

Great guys, I went off to work, came back and the job was all done. I couldn't be more pleased with my new boiler, they did a terrific job, everything was clean and tidy on my return. Would highly recommend this company to everyone.

We have had william and staff several times at ours to do various jobs , new boiler system for one , downstairs toilet completely renewed . And recently a new upstairs bathroom refurbished. Also done power flush the rads few years ago . Whatever job big or small he provides a first class service from start to finish . You don't see many young men of his age work over a 12 +hour shift to complete the day . He's very dedicated to his work and shows in the finish . I wouldn't hesitate at all recommending this hard working team , very clean tidy workers and that says a lot to me. Always sheet up and as anyone knows having upstairs work done can be very messy but must say these boys kept dust to a minimum. Thank you boys for a job well done AND I only give credit where credits do and these boys well deserve it . All the best boys . Regards Karen

Avoid this plumber. He's rude to his trainees and to me as well as being very inconsiderate. I would much prefer to pay more money for someone who does what they say they will do.