Elite Heat Group Limited
5.0(54)Cambridge • TrustMark • NAPIT




Services
Reviews
5.0
Very impressed! Had some complex plumbing and an old ASHP replaced and the Elite team were brilliant from start to finish. Professional and lovely!
Great professional service from start to finish!
Great service, especially by the technician ‘Chris’, who was very helpful and handy ✅. I had a malfunctioning toilet.
Dylan was excellent, offered great advice on the issue and laid out plans and suggested times to revisit to complete required works. Highly professional and trustworthy.
We worked with Ciaran and his team at Elite on an urgent replacement of the mains water line running into our house after the old one failed. This was a really tricky and challenging installation, involving digging out a new trench in the garden and working out a new route under the floor in several rooms of the house to the internal stopcock. The whole team were incredibly professional and an absolute pleasure to work with during what was a really stressful incident for us. From stopping and temporarily repairing the initial internal leak to the full installation of the new line, Ciaran and his team were proactive, always quick to respond and focused on finding the least invasive, most cost effective solution. The guys were very professional, extremely polite and conscientious and great at problem solving and finding solutions. I was also really amazed at how neatly they put everything back together in the house - down to repairing and repainting the flooring in the under stairs cupboard where they had had to cut through it. My wife joked that it was cleaner when they left than when they started! I’m very happy to recommend Elite
Absolutely cracking service from the entire team. Highly recommend.
Prompt and friendly service from the office team when sorting out a boiler check. This is my third time using Elite Heat and I would 100% recommend to all.
Elite were excellent from start to finish. Ciaran helped us with a bathroom refit in a tenanted property and made the whole process really straightforward. They handled the different trades, organised the subcontractors, and kept everything moving with minimal hassle. Professional, reliable and easy to deal with — would highly recommend.
Had our boiler and cylinder serviced, as well as inspection of the shower valve. Excellent communication and detailed report of work, really appreciated!
Cameron was so attentive and thorough, out of all companies that have come to do work in my home this was by far the best. He was very friendly and respectful and was able to get the job done quickly! Would recommend to others
I have needed the services of Elite Heat a couple of times and both times Cameron was sent around - once for a shower issue and once for a blockage issue. Both times he turned up either early or right one time and with plenty of prior warning. He figured out the problems right away and got it sorted promptly, without any fuss. He was really thorough, efficient, tidy and clean. And also he was genuinely nice and a good guy to deal with. Very happy with the service and would definitely recommend. Five stars.
Excellent communication from start to completion of the job from Ciaren and Janice. I had a leaky toilet and they were able to come out and fix the same day. Cameron was punctual, a good communicator and cleaned up after completing the job. Our bathroom is pretty compact so he did a good job of sorting the issue with little space to work in and accessing the toilet! Would highly recommend and will use again for any other plumbing related issues.
Really appreciate how quickly Elite were able to send an engineer out to fix a leak that could have otherwise caused extensive damage. John fixed the issue in no time at all.
We’ve been working with elite heat for 6 years, They carry out all of our plumbing and heating works, from new build domestic installs to small planned maintenance works. Great service and their work is always carried out to a high standard! We would highly recommend Elite heat!!! Ryan @ ABP Build
Excellent company - highly recommend.
I have been using Elite Heat for many years and the service provided both by the admin team and engineers is always exceptional. A very professional, and approachable team who provide high quality work. Highly recommend!
We have used Elite a number of times for our period home and will continue to do so. From a new heating system to fitting radiators the guys are very knowledgeable, friendly and tidy! Brilliant communication and the team have a great ‘can do’ attitude. Special mention to Ciaran and Ollie.
Elite Heat provided an excellent service today when they unblocked my kitchen sink drain. They came out very quickly, and Jonathan was super friendly, professional, and helpful throughout the visit. The issue was sorted efficiently and with no fuss. I would use their services again without a doubt and would happily recommend them to anyone looking for reliable plumbing support.
I found The Elite Heat Team and office were very punctual and friendly. They easily understood my issues and had a couple of great quotes to address the problems. I took the more complicated one, as I needed someone with an in-depth understanding of central heating and plumbing to rearrange and simplify the pipe work and pumps. They came on time, fitted a new Vaillant boiler and storage tank and took all the old materials away, on time and on budget.
I use Elite Heat for both residential and commercial work on a regular basis and they always provide an impeccable service. The back office booking team are very helpful and make this process easy and the guys that carry out the work are well dressed, polite and professional. Highly recommended.
Great service from Curtis and Jonathan who were friendly, polite, professional and knowledgeable. They sorted out drainage problems. Did a fantastic job! Will definitely come back to Elite Heat for plumbing issues. Sue
Great service. Discovered a slow leak in the kitchen central heating system. Phoned Elite Heat and they had a couple of guys out within two hours who were able to sort the problem out. Reasonable call-out rate as well!
Very reliable & efficient. Would highly recommend.
Super professional and easy to work with. Highly recommend them!
Have used them for several years. Always willing to help and no job too big. Would recommend highly. Pauline
High recommend Elite, the best around! Have been using them on a regularly basis for 6 years and they’ll never let you down and good jobs done all round.
Fabulous service Jon was so professional and friendly
Highly recommend Elite Heat Group Ltd: We had a very complicated problem with our thermostat and boiler. The system is old and outdated. An industrial sized boiler was installed in a single family home for reasons unknown. It was challenging to find the parts but they got it done! However, thanks to Konrad, Curtis, Harry, and Janice, after multiple visits it is now resolved. What I liked: Professionalism Timeliness Persistence Kindness Going the extra mile Problem solving aptitude What I didn't like: Nothing In the end specialized, older generation equipment, was required. Konrad and his crew were determined to get to the bottom of the issue. It took phone calls and video calls to the manufacturer of the old equipment to combat the complicated nature of the system. Janice also deserves kudos. She was always able to schedule visits with my convenience in mind. Very grateful for that. Janice was the epitome of kind and professional. Thank you Elite Heat Group. You'll be the first business we'll turn to if your service is required again.
Oli was highly efficient ,I would highly recommend this company for any plumbing issues you have.
Recently had Jon round to fix my sink. He was tidy, polite and explained everything clearly.
Curtis did an excellent service. Arrived on time, fixed the issue quickly, and was very professional. Highly recommend!
Curtis is highly professional, friendly and his attention to detail is second to none. He is excellent at his job, highly recommend
I recently had a young man called Jonathan come and fix my radiator, he was very polite and friendly, i would definitely recommend. I will definitely be using him again in the future.
Contacted Elite as we needed a new boiler. Oli came round, he was super professional and gave us sound advice. He fitted a new boiler, flushed the radiators and made sure everything was working perfectly. His attention to detail is above and beyond. Oli was a really clean worker, cleared up behind himself and took all the rubbish away. We couldn’t believe how efficient our new boiler was compared to the old one, the radiators were so hot. Would definitely use Elite again and would highly recommend them and Oli for any plumbing jobs
I recently used elite heat group for a new boiler and heating system. Really fast services you wouldn’t even know they had been in on how clean they left the place. My heating worked amazing. Big thanks to Jon who spear headed the work. Thanks lads
Had elite heat round to carry out multiple plumbing bits. When they arrived on time and made me feel great Jon the plumber that attended was amazing. Big thank you to the hole team and would 100% recommend
Had Jonathon round for a small job and he was brilliant. Super down-to-earth, really polite, and just got on with the job with no hassle. The work was done to a high standard and he left everything tidy too. Would definitely recommend – great service all round!
Highly recommend Elite Heat, for anyone looking for a friendly plumber, Curtis was polite, he introduced himself making me feel more confident and comfortable in my home, as I was home along side him while he was working. He left my bathroom in a cleaner state to what he found it in after finishing. I’ll definitely be using them again for any future plumbing needs.
Jonathan from Elite Heat Group was brilliant. Super friendly, turned up on time, and got everything sorted without any drama. It’s so hard to find a decent plumber these days but he really knows what he’s doing. Definitely keeping his number for next time!
Had a great experience with Elite Heat Group. Jonathan was absolutely lovely – so polite, friendly, and professional. The quality of the work was excellent, and everything was done efficiently and to a high standard. Would definitely recommend them to anyone looking for reliable and friendly service!
I contacted Elite Heat Group and asked them to move some radiators, install a new thermostat, decommission a gas hob and plumb in a washing machine. Janice in the office was very prompt in responding to emails and Ciaran especially helpful in sourcing alternative radiators for us. Particular mention to Matt and Trey though, who worked really hard, did a great job, and left everything tidier than when they arrived. No complaints and would definitely use this company again.
Great service! Quick and efficient. Recommended!
Mr Curtis Williams visited our business today according to the earlier booking placed last week. He was very efficient, polite and friendly. After short assessment of the problematic fault, he told me what needed to be done/replaced. I was positively shocked when he told me that he will be able to come back today with a new part and finish the job! After approx 1hr he was back & he did as he said. Absolutely amazing experience from this professional. Mr Williams is a great asset to your company. Thank you :)
I had TAP cartridges replaced today by Elite Heating. The engineer arrived right on time, was polite, neatly dressed, and I was pleasantly surprised to hear him speak very highly of his boss – something you don’t often hear! I’m extremely pleased with the work done and would highly recommend this company. I’ve used Elite Heating several times now, and each time the service has been prompt, reasonably priced, and reliable. I can’t recommend them enough
Absolutely fantastic service! Would highly recommend Elite Heat Group!
Elite Heat Group Ltd are true professionals. They replaced our old boiler for a new Vaillant one. The whole operation (removing the old boiler, replacing all the pipework etc.) was super-efficient. They even made sure the heating-controlling app on my phone worked properly. These guys really know what they're doing. Look no further!
Thanks to both Ciaran and Konrad for coming to my rescue with an emergency call out to re-pressurize my boiler.. great service and it gave me peace of mind.
Great service as always - so reliable and prompt. Thanks!
Consistently exceptional service from Ciaran and his team. Always guaranteed an excellent job, and most importantly, they're there in an emergency!
I have been using Elite Heat Group for the last few years and have been impressed with their service and attention to detail. As a landlord in Cambridge, it is essential that I have a company that I can call on as required nearly always a short notice to support with ongoing maintenance and projects. Well done to Ciaran and the Team!
Thank you so much for your professional plumbing service! Your staff came on time and diagnosed the leak of my shower tray. His rapid repair avoided further damage of my dinning room ceiling which just under the bathroom. A very great job indeed!
Super helpful! We’ve just moved to the area and Matt helped sort out a really tricky problem with the thermostat super quickly and efficiently. Thanks guys.
Elite Heat fitted our new Valliant boiler. From Ciaran coming to quote to Carole in the office or organise the date of install and the engineers who turned up to install. All very professional and polite. Would recommend to anyone 5 star service!
Always responds quickly. Professional and good quality work
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2017
- TrustMark
- NAPIT
- Emergency call-outs
- Domestic work
- Commercial work
- Landlord work
Other electricians nearby
Also available in Cambridge
Is this your business?
Claiming it is free: edit your details, add photos, and take bookings direct. We’ll add the verified badge once we’ve confirmed it’s you.





