Aquablast Drain Services Ltd
- Availability
- Emergency call-outs
4.6(42)Bristol




About
Aquablast Drain Services Ltd is a drainage engineer based in Bristol, covering Bristol, Weston-super-Mare, Clevedon, Wells and the South West. They handle blocked toilets and sinks, emergency drainage callouts, drain jetting, CCTV drain surveys, drain repair and septic tank emptying, for both domestic and commercial customers. They offer emergency callouts and free quotes. Customers say their staff are friendly and polite, that they arrive promptly and respond quickly, explain things clearly during the work and leave everything clean and tidy afterwards.
Services
- Request quote
Blocked toilet and sink
- Request quote
- Request quote
Drain jetting
- Request quote
- Request quote
- Request quote
Septic tank emptying
Reviews
4.6
Aquablast Drain Services Ltd drew many positive comments for friendly, prompt and professional drain work, with several reviewers saying they would use the company again. Reviewers report quick responses, clear explanations from engineers and tidy clean-ups after the work. One reviewer says Aquablast came out within ten minutes to clear a blockage at a busy pub, and another describes a weekend emergency visit. A few reviewers name Jane, Steve, Joe, Wayne and Dan as helpful and professional. The positive picture is not complete: one review says a toilet drain was only partly cleared, costing £150 and leaving the customer to find a stuck object, and another says an arranged visit did not happen as promised, causing a lost half-day's pay. One reviewer also says a camera check was charged extra without being mentioned beforehand.
I organized Aquablast for my client because I was abroad. They unclogged the toilet drain for £150 which worked for a day or so. My client called panicking that it worth nothing so when I got back I visited her on Sunday. It was clearly blocked flooding the bathroom. I vacuumed up everything and took the adjacent soil pipe apart. In the first metre, in the 90⁰ bend there was a plastic tablet holder. Of course they hack the toilet paper and solids into peaces the water will go down and you get a good flush... Until you use the toilet again. They failed to carry out a thorough job which cost me £150, a lot of ugly cleaning up and the smell plus the stress. When I called them on Sunday they said they cannot guarantee success only if they install the soil pipes (I doubt they do much installations as a drain cleaner company) anyways... They wanted to upsale an other drain cleaning for £130 + £130 for a camera inspection. Don't have to say I refused the offer. Later they called me saying they believe it was a build up of limescale because it is typical for the area. I found the stuck object, wasn't hard just needed the willingness. It was expensive for a 30 minute job (£300/h?) I was told that I was going to get a call about my complaint over the phone, it's 4pm past now. This was the first time I used them and the last. Thank you!
Aqua Blast were excellent from start to finish. While we’re in the process of purchasing a property, we discovered a drain blockage and their team arrived within just a few hours. They kept us updated throughout and made every effort to get the report back to us as quickly as possible. Everyone we dealt with was friendly, professional and genuinely helpful. It’s clear they go the extra mile, and I wouldn’t hesitate to use them again. Highly recommended Jane in particular was fantastic! Really helpful, responsive and a pleasure to deal with throughout.
I had to call a professional company to clear an urgent matter with my drains and Aquablast provided a fast and efficient service. People who came to do the job were really friendly and explained what they were doing and why. Would totally recommend them
Outstanding Service from Start to Finish. This was my first experience with a septic tank, and I was understandably a little apprehensive. However, the service provided by this AquaBlast was absolutely first class. From the initial contact to completion, they were supportive, professional, and offered excellent advice throughout. The team arrived promptly as promised and carried out the work efficiently and with great professionalism. The supportive approach continued throughout the process, making the entire experience smooth and reassuring. I give this company my highest recommendation and will certainly continue to use their services in the future.
Excellent prompt response. Problem identified and addressed quickly. Dan was polite friendly and objective about faults identified. Recommend to friends and neighbours
Aquablast provided a brilliant service, from the initial phone call to Jane she was able to get a team to come promptly first thing this morning. The staff were professional, friendly and helpful and they resolved the problem straightaway. Thank you I would highly recommend Aquablast.
Booked them 3 days prior. Promised we would be first & arrival would be between 8:30am & 9am. Said it would take about an hour. So with that info I took a half day from work. 12:30pm still haven't arrived as they went to other jobs first. So had to cancel. So lost half a days pay for no reason. Very poor
AQUABLAST REVIEW Following two recent visits from Aquablast Drain Services, I would like to express my grateful thanks for the excellent service provided by the Company. The office staff were polite and helpful, and the engineers were efficient and courteous at all times, and reassuring that the blockage problem would be resolved. Jane and Steve went over and beyond in providing assistance and support in trying to resolve an additional somewhat stressful problem encountered, and I cannot thank them enough. I would not hesitate to recommend their services to others in the event that drainage services are required. Thank you Aquablast.
Was behind one of your vans MF68 VLZ on the A46 on the 6th of May 2024. I was appalled to see the driver tossing their rubbish out the window of the van. Would avoid on this reason alone.
Jason and Rhys were kind, helpful and efficient and we won't hesitate to call in Aquablast in future.
I have used this company twice now and both times I have been very impressed. Great work and good prices. Always prompt to respond to questions and quotes and never messed about. Would recommend 100% to anyone else
Just had a visit from Aquablast. Very satisfactory. Quick, efficient and so polite. We are so relieved to have everything done and cleaned up afterwards. Such a relief to get this done so fast and competently .
Very quick response and got our job done. Regards Sri
Would just like to say thank you to Joe who sorted out my blocked toilets. What a lovely lad! Very professional and sorted the problem quickly. Thank you!
Asked for a callout through their online enquiry this morning. Had an email with prices not long after. They turned up that afternoon to sort it out. They charge an hourly rate which is very reasonable and do whatever needs to be done to fix it without charging extra. Sorted out the problem, they were really professional and I would definitely use them again.
Had 2 guys out today, fantastic service 👏🏾 👏🏾👏🏾
Reliable & professional 👌
Very good from start to finish, no waiting to get through on the phone, very friendly with helpful call back, we arranged an emergency call out quite late, and they arrived soon, which for late on a Friday evening was very much appreciated. Dan was very friendly and helpful throughout, and was quickly able to fix the problem. I thoroughly recommend Aquablast, and if we have any issues in the future, they will certainly be our first port of call.
Thank you Aquablast Drain Services for the speed with which your company answered my phone call and sent out your operative so quickly on the same day. It was very comforting to have such a prompt service and the work was done within the hour including an excellent clean up before all the drain covers were replaced on Thursday, the 24th of March. I am glad my son, who has used your services before, gave myself and my wife such a high recommendation to contact you.
went above & beyond the call of duty on a dark Monday evening!! excellent service!
Joe is a well-seasoned engineer to handle the job. Happy to do extra mile to make the drain system back to work. Polite and professional. Ring us 30 mins before arrival and clean the site with no mess. Highly recommended.
Wayne did a really great job, he was polite, really went the extra mile and out of office hours to boot! His blood, sweat and tears (mine, of joy) went a long way for us today. Thanks Wayne, I hope you get to finally watch the footie when you're done. I would definitely recommend Aquablast in the future
Great company. The call operator was efficient and friendly and made the booking process simple. The communication regarding ETA and the response time was excellent. The engineer was professional, knowledgeable and friendly and fixed the problem quickly.Thank you
Brilliant. Turned up within 2 hours. Really friendly and polite chap fixed blockage quickly. Would recommend and use again.
A brilliant service, from a reputable family run business. The staff are efficient, professional, and easy to work with. Both the Hannah's in the office are polite, and very helpful. It's a 10/10 from me :)
I wanted to say a massive thank you. Today I had Aquablast out to look at my outside drains - I know nothing about how they work and it turns out nothing was wrong. I then got told the job was free if charge because my wife and I work as doctors in the NHS. I was truly touched and I'm very grateful. An honest service with superb integrity. Thank you to all your workers for keeping our little island ticking over until this storm passes by. I would also like to say thank you to everyone still keeping us going - our postmen, bus drivers, bakers....everyone!
We had to move out to alow some significant work under our basement floor. Aquablast were so professional, reliable and trustworthy. Our home was left so clean and tidy on our return. Having a family member with significant additional needs, this situation was very very stressful. However Aqua blast treated my family with great respect and care. They communicated at each stage. I highly recommend them. Thankyou.
Excellent job by Wayne and Len. No fuss or drama and really knew what they were doing. Quickly solved the problem and would get them back anytime. Highly recommended.
Highly recommend fantastic customer service and engineer was very knowledgeable and a fraction of the price of their nearest competitors! Would not hesitate to recommend or use again! Thank-you Aquablast
Received an excellent service from Aquablast. My drain was blocked due to my daughter unbeknown to us flushing wet wipes down the loo. We received a visit within the hour, the problem was sorted very quickly and efficiently and for a very reasonable price. Honest reliable company, we wouldn’t use anyone else in the future.
Great Service, Quick, reliable, honest and trustworthy. Highly recommended. Thanks Guys!
We had a pub full of people in the pub last Saturday when we had a blockage with our drains which meant human waste coming up through the drains inside the pub. I phoned Steve & Jane what arranged an engineer who turned up within 10 minutes and cleared all blockages. ⭐️⭐️⭐️⭐️⭐️ Star service. Thank you
Received a visit very quickly and Wayne was brilliant at describing how he was troubleshooting the problem and the reasons behind his conclusion. Thank you for a very efficient and friendly service.
great friendly company very efficient good prices
Quick call back over the weekend. Scheduled for Monday. Nice chap, arrived on time and as promised with a call ahead. Got the job done for a reasonable price. Thanks!
Did a decent job for me ( jetting a sewer drain ). Arrived on time and at a sensible price. Cant be fairer than that. Actually they can! The chap after getting my horridly blocked drain flowing again said the block actually went under my fence into my neighbours garden. Was happy to write this on the invoice for me so I was then able to reclaim it all from wessexwater as it was a block in the public pipe not just my private drain. Thanks.
I called the 0800 number for my drain problem. The two men who came out were very nice and helpful. The blockage was undone but no one was sure why it happened. They mentioned putting a camera down (also to see if the drain was shared). However I had thought this was inclusive in the service, apparently not another £100 or so for the camera, you pay for up to an hour of their time and this only took up to 15-20 minutes. So beware jetting and camera cost extra £££s, it was not mentioned when I called up and I did explain this is the 2nd time this had happened.
Friendly outfit that made a real effort to accommodate our emergency on a weekend. Fair pricing compared to a couple other outfits I rang on a Saturday. Would recommend them
100% kind, reliable and honest service. They came out following a call out from another firm. The other firm had told me the repairs would cost £4,000. Aquablast did they job for £100. The went to great pains to confirm exactly what the costs would be for different scenarios, they called back after to see whether they could help with my difficulties with the first firm and they gave amazing customer service. I am recommending them to everyone I know. Kind, honest people.
Great quality service, really friendly engineers and lovely office staff! would recommend Aquablast to anyone and everyone! Fantastic!!
Thank-you boys for a fantastic job In Bristol BS1, drains unblocked within the hour, and CCTV drain Survey!
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2002
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
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