E R S Refrigeration & Air Conditioning
5.0(22)Norden, Basingstoke




About
E R S Refrigeration & Air Conditioning provide air conditioning and refrigeration services from their base in Norden, covering Basingstoke, Guildford, Hampshire, Kent and Greater London. Their services include domestic and commercial air conditioning installation, servicing and maintenance, ducted, ceiling and wall-mounted systems, log cabin solutions, recovery multi-systems, CFC gas removal and commercial refrigeration.
Customers consistently praise their professional, responsive service, neat workmanship and practical approach. They are also valued for competitive pricing, clear communication, dependable support and prompt help with emergencies.
Services
Air conditioning engineers
Air Conditioning Installation
Air conditioning equipment
Refrigeration Installation
Air conditioning repairs
Reviews
5.0
E R S Refrigeration & Air Conditioning is praised for professional, responsive service across air conditioning and refrigeration installations, servicing and repairs. Customers value the team’s neat, high-quality workmanship, competitive pricing and ability to find practical solutions, even on challenging jobs. David, Linda and the wider team are regularly described as helpful, knowledgeable and dependable, with prompt emergency support and clear communication from quotation through to aftercare.
Summarised with AI
ERS quoted for and installed a multi-split condenser and three 3.5kW air conditioning wall-mounted units at our property. From our initial dialogue right through to completion, the team have been brilliant. Nothing was too much trouble, and they explained everything to us in easy-to-understand, “idiot-proof” language! Linda was very quick to respond to any queries via email, and David, Justin and Max completed the work at our property with great care and respect. They kept everything clean and tidy throughout the installation and left the property spotless when they finished. I would highly recommend ERS to anyone looking for a professional, reliable and friendly team.
I recently had a Daikin split air conditioning system installed by ERS, and I’m extremely impressed with both the service and the quality of the installation. David and Linda were excellent from start to finish. The installation was carried out to a very high standard and is incredibly neat and tidy. The workmanship is first class, and it’s clear that a lot of care and attention to detail went into the installation. I’ve had air conditioning systems installed previously by other companies, and I would say without hesitation that the service and installation provided by ERS are vastly superior. Their quotation was also excellent and very competitively priced, which made the whole experience even better. I’m also very impressed with the Daikin system itself. It feels like a really high-quality product and performs extremely well. Overall, I’m extremely pleased with ERS, the installation and the Daikin system. I would have no hesitation whatsoever in highly recommending David, Linda and ERS to anyone considering air conditioning.
Dave and his crew fitted two lovely units for us today. They worked super hard and we are very happy with the results. It looks so neat and the house is super cool now. Would definitely recommend.
Fast, friendly and excellent service! Called with an air conditioning fault and they attended next day - David is very helpful and knowledgeable about the units, and explained exactly what he was doing and why during each step, identifying a leak in my inlet pipe, fixing and regassing the unit within an hour of arrival
David at ERS did a fantastic job installing an air conditioning unit in our new garden music cabin. Very professional service and installed in a timely manner, and very competitvely priced. Looks great and we are really pleased with it
Excellent Job. Extremely efficient, tidy and great attention to detail. Very happy
Decided to go ahead and get aircon installed in 3 rooms in our house. David came round to quote and provided a few solutions, we went with a multispilt unit. Our type of house is a challenge to work on due to the age and build type, David and his team worked extremely hard over two days and got everything online by day 2. Extremely impressed by their ability to overcome issues and provide solutions while remaining professional. Very tidy as well and kept us informed throughout the install. Would highly recommend.
David and Justin did a superb job installing air conditioning in our home. Their workmanship was excellent! They were professional, punctual and clearly took great pride in their work. They left everything clean and tidy and the quality of the products and workmanship is outstanding. Of course, none of this would have been possible without the able, capable and wonderful support of Linda, who made the whole process run smoothly from start to finish! We are absolutely delighted with the service we received. The team was extremely professional, the pricing was very competitive and the entire experience exceeded our expectations. We would happily recommend them to anyone looking for a high-quality air conditioning installation. We are so happy that they will be coming back to install some more!!
Installed an air conditioning unit at my cafe after being recommended by our butcher . David was brilliant from start to finish , working with me to get it done very early in the morning so as not to disrupt our service times . They were done in 3 hours and left the place spotless . Really good service and excellent value . Very happy and highly recommend .
I can only recommend them. Excellent service.
David and his team installed three ceiling mounted AC un its into our new build. He has extremely responsive to deadlines and the installation was as smooth as silk. Since installation we have had three heatwaves, and the house has remained cool and comfortable at all times. Can't speak too highly of his professionalism.
David Thomas and his team at ERS are amazingly professional in their work and commitment to react to breakdowns and new installs. We thoroughly recommend their services. Alan Feltham Technical Services Manager at Lainston House Hotel Winchester
The most reliable and helpful company on the market! Always there for emergencies and over the phone help!
These guys always deliver great service, especially David. Very knowledgeable and professional. Highly recommend them.
Good Taste Bakery MD..Why I've been using ERS refrigeration for 20 plus years. Easy. They answer the phone ( no bots or "only" email contact) David and Justin have never let me down. Eight stores and a large central Bakery demands an efficient and timely refidgeration and Air con service.. Why would I use another company. I wouldn't. End of. I can't recommend them enough. Once you've used their services,You'll understand.. A personal thank you to David,Justin and of course Linda. Best regards to you all. Dean
I have used ERS many times, both commercially and domestically, for over 20 years for installations, servicing and repairs. Every time I have received first class performance from quoting through to aftercare and support.
Great support in this heat and all year round, thank you Dave , Linda and the team
We had a major issue with our fridge units due to the extreme weather we had recently and being a milk company we rely on our fridges being functional 24/7. Dave the engineer came to us and got the failed units up and running before heading 95 miles to another one of our centres who were experiencing the same issue. After Dave left our units went down again and he made that long journey back to get the units up and running again, sharing with us some useful practises to try and keep the units cooler to avoid tripping out which has helped as they have been running fine now. Thanks Dave and ERS for your rapid response and going that extra mile for us.
David has been fantatstic today fitting my daughters AC unit, we are beyond thrilled with the resutls and will no doubt be getting him back soon for our room! Thank you David and the team. Super impressive service.
ERS Refrigeration and Air-Conditioning did a fantastic job from start to finish. They turned up exactly as agreed, were professional throughout, and took outstanding care while working in our newly refurbished home, making sure everything was protected and respected. The quality of their work was excellent and the whole installation was completed to a very high standard. Absolutely smashed it — couldn’t recommend them highly enough!
David and his team are super people. They were fast to respond and despite being a challenging install, I am delighted with the result. David worked really hard to make it the best job possible. Thanks so much for helping me keep my cool this summer.
Just got to say thanks to the team at ERS for sorting the beer cellar cooling out at the Swan Farnborough out over the bank holidays. We had an issue in the week with the wrong part being delivered. They managed to source the right part and cam and fitted it on easter Saturday morning. Great service
Location
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
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