The Friendly Oil Boiler Service Ltd
5.0(194)Basingstoke • REFCOM • OFTEC




Reviews
5.0
Many reviewers describe The Friendly Oil Boiler Service Ltd as friendly, and several also call it helpful. Reviewers repeatedly report that engineers arrive on time, and several say the work was efficient, thorough or tidy. Multiple reviewers say they have used the company for years for servicing and repairs. Several reviewers describe clear explanations and advice about their boilers, and paying attention to jobs showing care. No material criticism is reported in the supplied reviews.
Brillaint service, really friendly and helpful. Would highly recommend. Thank you so much for all your help
We always get a first-class service from Nick and Simon. Punctual, polite and knowledgeable, they've looked after our oil boilers in various houses and have always been excellent.
Lovely service from Nick. Oil boiler was having a few issues and in need of it's scheduled service. Polite, tidy and explained the problems clearly along with further recommendations without any pressure.
Excellent work to keep my boiler running. Always very friendly and efficient.
Great service as always. Boiler not working and we needed a new pump which was fitted the same day. Friendly by name, friendly by nature!
TFOBS always do an excellent job of servicing our boiler (or repairing it, when necessary), despite it being a couple of decades old. They're easy to contact and correspond with too.
Rang Nick and he phoned back immediately, came to our house and sorted out the problem. Brilliant service. Thank you.
Great to get our annual reminder. Easy to book an appointment. A friendly service from end to end - as to be expected from the Friendly Boiler Service!
Nick comes to service our boiler every year. I like that he sends a reminder when it's due and then finds a time that works for us. He's always reliable and friendly. We won't be going anywhere else :-)
Simon came excellent work clean tidy and friendly
Dave was fantastic. Following a call to the office with a breakdown, he promptly responded and arranged a time to come. He was polite and knowledgeable. The issue was quickly identified and resolved. I would highly recommend using the company.
Very good friendly service and attention.
Used them for a few years now, polite, prompt, And very fair pricing. Wholly recommend .
Always very efficient , professional and punctual.
Not just friendly but also vey good at his job. Would highly recommend.
On time and efficient throughout
Nick is always on time. He has serviced my boiler for several years and I am very happy with his work. He takes time to do the job and always cleans up perfectly.
Such an excellent service from Simon, Dave and Nick. They've been servicing our boiler for years now, and I'd never use anyone else. Very helpful today when I had questions about our oil tank and need some advice. They really do live up to the name!
As always great service, reliable and focused on customer. Cant ask for anything else
Have used TFOBS for a number of years now. Faultless service, professional, cheerful and good prices.
As always the engineer arrived on time, the job was completed quickly and efficiently and they were genuinely friendly! We reccomend The Friendly Oil Boiler Service to everybody.
Very friendly, knowledgeable staff. I have used the company, usually Nic since I moved to the area 8 years ago. Would highly recommend
2 really great engineers came to help me solve a hot water issue. Very knowledgeable, they gave me really useful advice on checking and maintaining my boiler & central heating system. They have fixed my issue, so no more cold showers - thanks for all your help! Will not hesitate to call them out for any future servicing/break down issues
Professional, reliable and honest advice.
As the name would suggest, they are incredibly kind and friendly. A thorough service, always such good value. Thank you!
At last, I hope, we have found an excellent boiler company that know what they are doing and taking about. So far service has been excellent.
Lived up to the name, friendly and the boiler got serviced. Was the first oil boiler service in my live and Dave took the time to explain the set up. Will be using TFOBS next year for sure.
Reliable and honest service
Great service, professional and friendly. Would definitely recommend.
Great service and lives up to its name, friendly and helpful
Had combi oil boiler serviced and repaired recently. Excellent work from very competent engineer. He carried comprehensive spares on the van and was very courteous, thorough and efficient.
Dave came out to help us even on his day off
I cannot speak highly enough of The Friendly Oil Boiler Service who went above and beyond to sort and repair my late sister's leaking boiler, which they have nursed along for many years! In temporary residence I was faced with possible disaster at 9.00pm - Simon returned my frantic Voicemail call and as promised came the next morning to resolve the problem. Quick, caring, friendly and efficient! Thank you Simon, Nick and Dave [aka Guardian Angels!]
friendly. quick. not expensive. not much to not like!
Super speedy & efficient service as always
First class in every way! Phoned at 15:15 on a Friday afternoon with a boiler not working. All sorted by 17:40. Decent, efficient, good value and friendly!
Excellent service and very efficient. Highly recommend! Thanks again!
Excellent service.. would definitely recommend
We have used TFOBS for many years and they have always been reliable, helpful, on time, tidy and do an amazing job on keeping our old boiler going. Last week it broke down just before the arrival of the grandchildren! Thankfully Simon messaged Nick who came out and sorted it for us very quickly. Thank you to a great team.
Very prompt response and studio boiler fixed quickly - allowed me to carry on working. As always - would thoroughly recommend
What a great find! Simon came to our rescue promptly after a disastrous install by another company and exuded competence. Great service at fair prices and “friendly” for sure.
Our oil ran out and the boiler would not fire up after refilling, it's cold so we thought we would be without heating a while but one of the team came out the next day and sorted everything out. Really excellent service.
Great team, always very helpful and on time! Def recommend.
Having spent a small fortune with another oil boiler expert I was left with a thoroughly broken boiler and a long time without heating. Simon advised what was needed, came over fixed the boiler, connected the tank neatly and left. The invoice, taking into account all the work done was very reasonable. I would happily recommend The Friendly Oil Boiler Service. Thank you!
As always, friendly,professional service, highly recommended,
Friendly, efficient and technically excellent. Have used for many years.
Wonderfully on time, friendly and efficient. Thank you.
Outstanding work from Nick at TFOBS yet again. It doesn't matter if it's routine maintenance or resolving a problem; these guys will respond back to you, show up & give you the same prompt & efficient (& friendly) service. I've been using them for several years & would not use anyone else. Highly recommend.
Great reliable company
Brilliant service to fix my boiler. Tried to help via email and then came round at the earliest opportunity to fix it. Would definitely recommend.
Fantastic company- excellent customer service, efficient and polite. Thanks for sorting us out on a chilly day, most appreciated.
Always a reliable, friendly and five star service. Thank you!
Prompt, polite and efficient annual oil boiler service and tank check. Most pleasant, friendly service engineer gave clear explanations, answered all my questions and offered helpful advice. Reasonably priced. I would certainly recommend The Friendly Oil Boiler Service.
Very Helpful when explaining what is required for a new owner of an oil fired system. Very thorough.
Absolutely brilliant service, polite, courteous, on time and went above and beyond to help us. I cannot recommend enough and really great to see there are honesty, hard working people. Thanks Nick for being a superstar
Simon installed my new oil boiler with a reassuringly high level of expertise. I can totally recommend this company as they genuinely care about providing excellent customer service.
Dave arrived on time and explained everything about the work he was carrying out on the oil boiler. He was cheery and tidy!
Always a great professional service, on time, reliable and really thorough. Problem solved an issue with some oil leaking from the boiler and explained everything. Great team
Fantastic service. The engineer worked tirelessly to get my boiler running again and showed real professionalism throughout. I’d highly recommend them.
At last I’ve found a reliable oil boiler service team who care. It does what it says on the tin. Friendly oil boiler service! Thank you.
Dave attended to service our boiler today. It was the first time that we had met and we found him to be friendly, very efficient and thorough. We look forward to having him take care of us in the future. Douglas Stafford
The team at Friendly Oil & Boiler Company have been looking after our water and heating since we moved in 3 years ago. They are always super responsive, friendly, reliable, neat & tidy and do a great job. They come highly recommended.
Nick has serviced our boiler since 2020,and we cannot praise him and his firm highly enough.He takes enormous care with the service and is very good company to have in the house. We wouldn’t think of having anyone else. Richard and Rebecca.
Can't recommend more highly, we use Simon & co for all our services and repairs and they saved the day this week when our boiler pump gave up. Super quick to respond, quick and tidy repair job and always so friendly.
Efficient service, great team. many thanks
Professional, thorough and hugely helpful. Highly recommend.
Really impressed with Simon and the team, great service and they definitely live up to the name 👍 Highly recommended
Extremely friendly and competent service, at a great price. Really happy with the service
Tidy and Prompt attention to leaking joint external to boiler casing originally fitted by others some years ago. 24/10/25
Very professional, helpful and friendly. Will be using again
Nick was fantastic, great communication, great service and a very reasonable price, very happy! Thank you
Very happy with the boiler service. Nick arrived on time and completed a very thorough service of our boiler. Many thanks.
Nick came out promptly to service our boiler and replace an expansion tank. All works carried expertly with a smile and at a reasonable price. Very pleased
Amazing service as always. I would recommend Nick to anyone with an oil boiler. Thank you!
The Friendly Oil Boiler people live up to their name. They are very helpful, efficient and professional. I thoroughly recommend them!
Hopefully we only see them once a year but they always arrive on time, are very efficient and clean plus of course friendly.
These guys are brilliant - super reliable, friendly, responsive and they really know their business. Highly recommended.
Quietly efficient, highly recommended
Excellent oil boiler service, all laid out clearly in the invoice. I have been using them for the past three years or so. Transparent with their prices and what is included as part of the service, with no hidden costs, Absolutely brilliant.
Fantastic service, and very reasonable price. Thanks team
Responded to my call very quickly and boiler now up and running again. Thank you.
Excellent company. I have used them for several years. Always reliable, friendly and do a good job. Definitely recommend them.
Great service, on time arrival
High quality, reliable work by experts - thank you again!
As always easy to book an appointment. Efficient and friendly and do an excellent job.
Dave, a relatively new member of the team, serviced my boiler today. He was very knowledgable, thorough, efficient and, indeed, very friendly! Top marks. Will definitely use them again and would recommend.
Professional and friendly. Arrived on time and left no mess
Great guys who always go above and beyond to get the job done. Highly recommended.
Absolutely excellent service, highly recommend. Good communication, good price for a really thorough service ……and indeed friendly 😊
Work required completed speedily and efficiently.
We have used The Friendly Oil Boiler Service for several years, and have always found them efficient, reasonably priced, and friendly; just what it says on the tin!
Excellent response, very knowledgeable about a very old Grant Combi Boiler.
Always on time. Always a job well done over the 10+ years we have had TFOBS working on our boiler.
Great local firm - clear communication throughout, turned up exactly as promised and completed the job excellently
Very happy with the service and work from Nick and Simon. Efficient, reasonably priced and good communication. I would thoroughly recommend them.
As the name suggests they are a very friendly local company who service our boiler annually at a reasonable cost. Would definately recommend.
Great service. Very professional. Highly recommended.
Simon and team are always completely reliable and punctual. The service is always friendly and the good quality work carried out quickly and without fuss
Totally brilliant. They are what they say they are. (Friendly!) Also professional, and helpful, doing all they can to help. Great guys, highly recommended.
They regularly service our boiler and live up to their name. When we first moved in and were unaccustomed to oil boilers they came out and gave us guidance. We recently were flooded and came out promptly to check everything was working. I would highly recommend. Update boiler broke down they came that day and sorted no call out just reasonable charge for labour- they really are brilliant.
Excellent service. Friendly and efficient. Very reasonably priced. Nick took great care to leave everything clean and tidy.
Annual service of domestic oil boiler
Have used TFOBS shortly after we moved here in 2021 when our boiler stopped working. We found their emergency response was excellent and have used them for our regular servicing ever since. No hesitation in recommending this friendly bunch.
Nick was brilliant when our heating stopped working, quickly rectifying the issue. When he retuned to service our boiler he noticed an issue with our oil tank and gave brilliant advice on what to do/who to contact for this issue we were completely unaware of. Thank you for your prompt and friendly helpful service!
Excellent service as always. Dave is continuing with the admirable service
We can’t recommend these guys highly enough. Very knowledgable, reliable and friendly!
Excellent service. Punctual, friendly, organised and competent. Left the area cleaner than when they arrived!
TFOBS always do a professional job. Thorough, knowledgeable, respectful and,yes, very friendly, they are an amazing group of guys who you can rely upon for your oil boiler needs.
Bang-on Diagnostics! Great professional service delivered promptly and at a reasonable price. Why go anywhere else.
Very prompt efficient service. Very polite and knowledgeable. Left area clean and tidy.
Quick and efficient service at a very reasonable price
Excellent friendly service from the Friendly Oil Boiler Service team! I'd highly recommend, and we will definitely be going back again this year. thanks!
Friendly, courteous and expert.
Excellent service, very thorough.
Always brilliant service from TFOBS. Highly recommend
Thank you great service from Simon on our Worcester Bosch Greenstar External Oil boiler.
A five star response and service from Nick and The Friendly Oil Boiler Service Ltd. After having a period of time with an intermittent fault the situation was rectified by a new diverter head which was carried on board his vehicle. No waiting for parts, great service and a total success. We would, without hesitation, recommend the Friendly Oil Boiler Service Ltd to anyone who needs a reliable and knowledgeable oil boiler service company.
Very good and diagnosed problem quickly
These are a fantastic company. If I ever have a problem with my oil boiler they come to sort it the same day.
If you are looking for a professional and friendly Oil Boiler Service Team then look no further. Simon, Nick and Dave are without doubt the most cheerful and competent people I have ever engaged.
As always responsive and efficient service from Simon and Nick; i have complete faith and trust in their work and doing what needs to be done. definitely Recommended for any work on an oil boiler system
Prompt, FRIENDLY service. Found the issue and fixed.
Simon and the guys at The Friendly Oil Boiler Service are amazing. They are friendly, which is a bonus, and more important, they are very professional and efficient. They do an excellent job at a very fair price and don’t try to add extras on. An example of that was some extra insulation which he said was cheaper from Amazon and gave me the spec to get it myself. I recommend them very highly.
Asked for an Oil Gauge to be replaced on a clients oil tank and the team got straight back to me with quotes and fitted this the next day! Will definitely recommend. Thank you
After having two other apparent boiler experts visit twice each, Simon from the friendly oil boiler service ltd sorted us out efficiently and reasonably. Would highly recommend this company
Many thanks to Simon and team for a great job servicing our boiler. We were very happy with process and everything was explained in detail. First class service.
Excellent service, friendly chaps, honest and helpful. Couldn't ask for more.
Excellent service as ever. Couldn't be better.
Great service and very reasonable rates from these guys as usual. We use them every year.
Simon has been looking after our boiler for about six years and has always been prompt and faultless in the service. This time, he even sorted a small problem onthe washing machine water supply at the sanme time. Cant recommend the company highly enough.
The Friendly Oil Boiler Service - excellent service. turned up on time, serviced and fixed the boiler and explained what had been wrong with it. They will return next year to service it again and will send a reminder when needs doing. So happy to have heating working again and very happy to recommend such a lovely team. Thank you
Very quick to come out on any urgent calls. They know us so well they go straight to the outhouse to make a start so we often don't know they're there, to offer some refreshments. Very reasonable pricing, very friendly and completely trustworthy. I can confidently say as a woman that I know I'm not being overcharged or paying for unnecessary work. I'm so glad we've been on their books for so many years, as they know what regularly fails on our boiler and carry the parts. Multiple failures on our boiler this time, including new ones, all resolved within a couple of hours on a single visit. Let them take the stress out of your oil boiler servicing and repairs. P.S. Simon doesn't like choccy biscuits! :-)
I have used The Friendly Oil Boiler Service for a number of years. They do their utmost to accommodate work including emergencies and got the central heating up and running in next to no time. All radiators were checked for heat before they left the property. Thank you.
Great friendly, professional reliable service as ever
Came to the rescue with a smile and so efficient. The company name is well chosen.
Absolutely brilliant guys who do such a good job. Special thanks to Nick who cleaned up the general mess behind the bit of the boiler that I can never reach!!
Efficient, tidy and friendly
Exactly what it says on the tin. This company is brilliant, I would highly recommend. I had a problem on a Sunday, I emailed them, they were very responsive. Boiler back up and running very quickly.
On time, really friendly, helpful - did a great job and the pricing is fair :)
These guys are great, they communicate well, they are punctual and they offer a great technical service at fair and competitive prices. We look forward to having them in our home to service and fix any issues with our heating system, annually.
Thank you Paul for attending to the problem so quickly and efficiently. What a treat to find a "Boilerman" you can trust!
On time and clean at fair price , thoroughly recommend this trades.
Probably the best plumbers in the world! Reliable, prompt and reasonably priced. I have used them for a number of years and they have never let me down. I have no reserevations in recomending them to anyone with an oil boiler needing a repair or a service.
Excellent service and reasonably priced. Would highly recommend!
So happy we have found a team to service our boiler. They came out promptly when we had a problem, and then serviced our boiler. No fuss, really clean and tidy and super friendly! Thank you!
Paul came out very quickly and sorted out my problem in a nice way (a battery had run out – doh!). The call-out charge was very reasonable: I've used the Friendly Oil Boiler Service for several years and I wouldn't hesitate to recommend them.
Efficient, thorough, cost effective and just like their name - friendly. I’ve been using this company for years. Great job.
Have been using this company for several years now and more than happy with service carried out very professionally and would recommend to friends and family. Plus of course, a diary reminder every year which is very useful. Thanks Paul.
Simon and Paul came and fixed the oil boiler at short notice and did a great job at an agreeable price, thanks guys, will definitely use again. Rod & Wendy
Paul arrived when agreed, and serviced the boiler quickly and efficiently. He cleaned up afterwards, and left everything spotless. We've used Friendly Oil for four years now, and have always been pleased with the service.
Very prompt to help with any problems. Reasonable charges and always professional and efficient. Would totally recommend
Name says it all, would recommend. Great customer service.
Friendly, efficient and left the area very tidy. Managed to sort tank filter which previous company said was too difficult to access.
SUPERB customer service! Paul went above and beyond to both repair and service my boiler (I thought it would have to be replaced - Paul managed to fit new bolts and saved me a fortune ). VERY highly recommended !!! Jim
Phoned about noisy boiler, Paul came the next morning, fixed it. They are always efficient and helpful, and all three are nice guys as well. Five stars, although they deserve six.
A friends neighbour recommended the (friendly oil boiler service) people. Have to say really impressed. Arrived when promised very friendly. Will use them again when our boiler needs its next service. If you need your oil boiler serviced give them a call.
Absolutely amazing service every single time. They have revived even the oldest and most tired of boilers, and have always given me super advice. There is no one I would rather use.
I have used this company for a few years now and their company name says it all. Always happy to help.
The team at The Friendly Oil Boiler Service are always quick to react and help out. Top class service and a friendly bunch! Thanks guys!
We called on Good Friday with an urgent problem. Paul called back and arrived within a couple of hours. It was really difficult and involved a number of boiler control faults as well as fuel line blockages. He worked through everything meticulously and has given us complete confidence. I'm a retired engineering director so I know when I see a really competent person! We'll be using this outfit for everything in future.
Paul did an excellent job fixing and servicing my boiler which had had very poor services before! I would highly recommend them if you want a really thorough job done. I called after them having been recommended to me and Paul was out that afternoon. Couldn’t be happier and a fair price too! Thank you Paul.
Always friendly and super efficient. Great work
Quick, efficient, friendly service to fix broken boiler. Great people to deal with. Highly recommended.
Prompt and professional service
These guys are just the best. Brilliant service, really polite and friendly. Nick works on our boiler and we are just so pleased to have someone reliable and trustworthy who doesn’t rip us off. Our (very old!) boiler is well maintained and always quickly fixed, should anything go wrong. I recommend The Friendly Oil Boiler Service to everyone!
Excellent Comprehensive Service at a reasonable price. They have also been very responsive when we have had a issue.
We have used the FOBS for several years for our boiler servicing and when anything goes wrong with the system they will come the same day to fix it, which is such brilliant service.
We are always happy with the service received, Nick is always on time, polite, tidy and friendly. Would recommend them to everyone with an oil boiler
Very prompt and a great job.
Area
Opening times
- Monday8:30 AM – 5:30 PM
- Tuesday8:30 AM – 5:30 PM
- Wednesday8:30 AM – 5:30 PM
- Thursday8:30 AM – 5:30 PM
- Friday8:30 AM – 5:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2014
- REFCOM REF1020372
- OFTEC
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