Canterbury Window Systems Ltd
4.5(43)Canterbury • FENSA




About
Based in Canterbury, Canterbury Window Systems Ltd is an active company incorporated in 2015 that provides window fitting and glazing installations. Listed with FENSA under scheme member number 42934, they undertake commercial work and provide guarantees on their work.
Their full range of services covers multiple framing materials for both domestic and commercial projects. For window installations, they supply and fit timber windows, aluminium windows, and uPVC windows, alongside larger-scale curtain wall systems. Their door services include timber doors, aluminium doors, uPVC doors, and composite doors.
Services
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Timber Windows
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Aluminium Windows
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uPVC Windows
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Curtain Wall
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Timber Doors
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Aluminium Doors
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uPVC Doors
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Composite Doors
Reviews
4.5
Canterbury Window Systems Ltd is widely praised for reliable communication, competitive pricing and high-quality installations. Customers frequently highlight the helpful guidance from Nitesh and the team, noting that fitters are polite, tidy and skilled at delivering bespoke aluminium windows, bi-fold doors and tricky glazing projects on time. While an isolated report and older reviews note occasional issues with staff attitude, delays or unresolved installation snags, the vast majority of clients report a smooth, professional experience from initial quote to final fitting.
Really disappointed. The attitude from staff was awful and the whole place just felt unprofessional. Definitely wouldn’t recommend — there are much better companies locally.
Great to see bespoke aluminium windows made locally in the factory. Great communication , would recommend.
CWS we're able to produce a match for the shattered tinted glass roof panel of my conservatory after the original suppliers went out of business. Fair price and a good service, very pleased with the end result!
I had extention done and changed all my windows and doors done with three sunlights installed and around five meter sliding doors all fitted all fitted nicely and very professional service and good value gor money they were cheaper then alm three qoutes l had and could do what l want as in colour matching my furniture and sliding doors flush with the floor no other company agreed to do this but this guys not only pulled it they even made it cheaper. l would definitely use their service again and would recommend
Nitesh and his team helped me transform my home. After nearly 40 years this house has got a very needed update. I’ve attached several “before and after” images to show the drastic changes. Thank you Canterbury Window systems
I would highly recommend this company. They were knowledgable, polite and dealt with any questions I had. They completed the work in a timely manner and the result is excellent. Thank you!
Great job done with replacement window.
Crew were efficient, friendly and they did a superb job! Thank you.
Used Canterbury windows to replace all windows in house found the experience very easy, price was good, they were extremely helpful friendly & nothing was too much trouble, everybody I dealt with were very professional & polite. The windows & doors are very good quality & the fitters were very knowledgeable, quick & professional.I would highly recommend this company & will be using them again
Nitesh was so helpful in our hour of need when we urgently needed a new door fitted. He was polite, efficient and professional at all times. Highly recommend this company to all. Thank you so much
A pleasure to use a local family firm. Very pleased with the result.
We were very impressed from start to finish with the service from Nitesh and the team. They were helpful and informative and did the job efficiently and tidily. Thanks from Michel & Yvonne
Always great prices and delivered on time 👍
Fast, professional and reasonably priced. Nitesh and his team did a superb job for us and I'd certainly be happy to use him and his company again. Well done and thank you.
Ordered windows from Canterbury Windows. All communications and site visits were as promised and windows were installed within the time specified and they were high quality. Excellent work all round. Would highly recommend.
How refreshing to deal with a company that gets it right. The whole process was very slick and transparent from the start. Accurate pricing, very detailed quote, the team hit all the timeline markers with ease and the installation was very very professional. I had a set of triple glazed bifolds (6m) and 2 x windows installed and I couldn't be happier with the products, engineered brilliantly and built to last. This is the go to company for windows and doors in Canterbury and the surrounding area. I will be using them again and wish them every success for the future. Thank you.
Great service at a fabulous price! Nitesh was brilliant. Good communication, clean, tidy and speedy work, and our windows look great. Would recommend.
Nitesh had been very helpful from start to finish, from the design stages to the install. He was able to help and make adjustments easily and efficiently. Being able to pop into his show room and discuss plans in person was also a real bonus. Communication throughout the process was excellent. After the job was completed and I had picked up a few snags, (more myself being very picky if I’m honest). Nitesh was on the ball and didn’t hesitate or question any one of them and we was able to sign off the job. Overall, I’m extremely pleased and would recommend! Thank you Canterbury Windows! Travis Skelton The Art Club
The team at Canterbury Window Systems are top of their games, we had a large domestic project for them to deliver including some intresting triangular angles, they have produced some fantastic looking windows which completed the house. Any small issues were dealt with immediately and to our satisfaction. I would happily recommend them to anyone.
Very professional service from the staff at Canterbury Window Systems from start to finish. It only took two weeks from them coming out to measure the window to it being installed.
We have used Canterbury Window Systems at our family homes and also our commercial property. This is a local, family-run business, offering competitive prices, a swift service and great attention to detail. We are more than happy to recommend their services!
Excellent service from start to finish, as well as being priced competitively!
Canterbury Window Systems recently supplied a set of French doors and a large Glass wall. The whole process was stress free and quotations were well detailed. We found them competively priced, both units were installed quickly and the team communicated when they would be on site and when finished they left the site clean. Both units look well manufactured and we wouldnt hesitate to use CWS again.
Following issues with previous suppliers we decided to give Canterbury Window Systems a try. Well from start to finish we have had no problems. The quotation supplied was detailed and competitive, the products were supplied on time and manufactured to a very high standard. We have already got more orders in place and looking forward to working together on future projects. Stour Project Services Ltd.
Just had a double glazed porthole window installed very quickly by Nitesh and his colleague. Neat and tidy job and hoovered up and removed any debris afterwards. Quotes were all very professionally administered. good job well done!
Installed 2 x bifold sets of doors and and glass roof corridor. Installation and service was very good and as good as hoped. Kept us updated on progress despite COVID and was the cheapest of the quotes we got. Impressed with the final result on a technically difficult project. Really pleased the engagement and support throughout.
Keep away from them! Only problems, unresponsiveness, and a complete frustration. If friends, family and employees starting writing a profusion of reviews in the last days, the business must be heading in the wrong direction - they must be desperate! I'm a customer from CWS, there are several outstanding issues for months that have not yet been finalised, and the company has not shown the willingness to finalise the job. The only thing they keep on doing is measuring and measuring, and no work has been done. During the installation of the windows and doors, CWS has broke one of our windows, and so far they haven't shown the basic decency of replacing it. Since the company has been taken over, and has a new director, businesses may be heading south. Regarding the interactions with the company, what appears to be the new managing director - Ifti Ahmed, he is arrogant, impolite and a bully. Quite unpleasant doing business with this person. [Material added on 17/01/2020 in response to the reply from the distinct Managing Director of Canterbury Window Systems] In addition to be "arrogant, impolite and a bully", you are a liar! We have exchanged messages regarding the installation of windows and doors in my property, and you know very well who am I. Mr Ahmed, it might be an inconvenience to you, but I'm indeed one of your customer - a very dissatisfied one! You can ask my review to be removed, however, I have got proof regarding contracts and messages exchanged that I'm a customer of Canterbury Window Systems. Go ahead, and I wish you luck! But I'll let Google decide who to trust. It would be interesting for you prove that Canterbury Window Systems have not installed any windows in my property - I'll ask my money back!!!
Great quality and service from a local firm, would definitely use them again.
Use the guys for trade work , never let me down nitesh in particular very easy to deal with and very helpful !
Excellent service from start to finish. Very professional company and really pleased with the outcome. Highly recommend
Avoid!!!! They have no idea what they are doing and are very aggressive when they make mistakes. This ended up in a court case which we won. Don't fall for the cheap option when there are other more experienced company's locally. Edited to include proof of Court decision seeing as you seem to have forgotten.
Bad bad bad company! They came to installed our windows in October ( worth £10K) and despite friendly fitters, the outside joints have not been done yet and we feel the drafts, the stickers have not been removed from the outside and since the windows are far too high, I am not able to remove them, they broke one of our internal window while installing a door and it has not yet been replaced, one of the door glass is opening the wrong way, some of the window frames have small gaps and I can feel the draft coming from these gaps! We have called them so many times, emailed them multiple times and so far, they haven’t come or contact us to fix these issues, despite the promises that they will do so...
Use with caution!! Friendly fitters, competitive price but no other word to describe the management other than incompetent. What was supposed to to be a six week project from deposit payment to completion turned into 4 months of frustrations. Missed appointments, haphard supply chain, empty promises, zero communication. The removal of my old conservatory essentially exposed 3 internal doors to the outside world invalidating my insurance. It was supposed to be for a few days but it remained like that for 2.5 months! To be fair, I am happy with the quality of the work. My experience leads me to believe that either the company has cash flow issues or just not interested in domestic work.
Just had Front door fitted - excellent job done - polite and tidy fitters. Very happy with door and price. Will definitely use them again.
Location
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2015
- Manufacturer, Double glazing installer
- FENSA 42934
- Commercial work
- Work guaranteed
Other window fitters nearby
Also available in Canterbury
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