Radiate Plumbing & Heating Services Ltd
4.3(23)Exeter • MCS




About
Radiate Plumbing & Heating Services Ltd is based in Exeter and covers the Exeter area. They carry out boiler servicing for domestic and commercial customers, and they offer free quotes.
Services
Reviews
4.3
Radiate Plumbing & Heating Services Ltd is described by one reviewer as friendly, professional and knowledgeable, with care shown to the property. Several reviewers report boiler installations, boiler repairs, servicing and gas work done to a good standard. Two reviewers were unhappy with appointments: one says a booked visit did not go ahead and the office had no record of it, and another says they did not turn up and did not phone. One review criticises the conduct of a driver of a branded van seen throwing litter from the window. Another reviewer says the company promised to call back but never did.
Exceptional service from our very first contact. Our boiler kept losing pressure which we explained briefly over the 'phone with their office staff. An appointment was agreed and an engineer arrived on time and clearly knew what they were doing. From start to finish, everyone at Radiate we dealt with was friendly, professional and knowledgeable of their trade. Great respect was shown to our property and even our cat now has a few new friends who fussed over him when they were at the house! We will recommend Radiate without hesitation and they are certainly our first call for any future plumbing and heating needs we have ourselves.
Professional, friendly service, excellent communication - My go to company for plumbing and heating services in Exeter, Radiate have completed a range of jobs over the last few years including a full new boiler install, yearly Gas Safety Certificate / boiler services, fixed a damaged programmer and most recently, sourced and replaced new bathroom taps. Always do a great job. Recommended!
How embarrassing of the driver of branded van WJ14 AUE to be driving through Exminster and throw litter out of the window and onto the road? Young ish lad, 10:15am 11th June. Caught on my dashcam and will be reporting for a fine. How utterly disgusting and clearly no respect for the environment. Do better.
I need a replacement air-source heat pump which is beyond what my usual plumber can undertake. He cautioned me about using Radiate because of their spotty reputation in the trade locally, but nevertheless I included the company on my list of quotes to request. Made an appointment with someone called Simon and arranged my work/personal diary to accommodate. He never showed or even made any form of further contact. Office claimed no knowledge of a booked appointment when I called to enquire. This confirms my plumber's views about Radiate and, although I have no comment to make on their technical competence, clearly their administrative competence scores a fat zero. Avoid unless you want to find a new way to waste time.
Absolutely marvellous, I had a new boiler and changed 4 radiators. They came on the day they said, workmen extremely helpful, even entertained the cat🤣 no mess left, work inspected by the boss and when there was a slight delay in the warranty it was sorted immediately. I have no qualms in recommending this company.
Had a leak in the en-suite of a rental property, where trust is absolutely key. Benny from Radiate was great - handled everything with care, from lifting the carpet in the bedroom to swiftly identifying and fixing the issue. No unnecessary delays, no hassle - just cracked on and got it done to a high standard. He restored everything to its original state without fuss. Tenants were over the moon. Highly recommend!
I had an excellent experience with this plumbing company and cannot recommend them highly enough. Carter, the plumber who attended the site this week, was exceptionally knowledgeable, efficient, and courteous. He resolved a range of issues, including installing a stylish chrome towel radiator, repairing a broken sink waste last minute, and fixing a persistent leak in some old pipework. I was especially impressed by his attention to detail and willingness to tidy up after the work was completed, despite my offer to handle it myself. A five-star service—I'll certainly be using this company again in the future.
Absolutely fantastic service - called last minute for a boiler repair and they fitted us in the following day. Top tier customer service and will definitely use them again. Highly recommend!
Just before moving to sell an inherited house I had issues with a boiler failure followed by a water cylinder valve failure. The pressure was on! I contacted Radiate Plumbing & heating Services Ltd and they really stepped up to solve the issues within the deadlines we faced. All the HQ team (Gemma, David & Ryan) were helpful, understanding and friendly. In addition Lee (the engineer in the field) really went above and beyond to solve the issues. I really couldn't have asked for more. I am not easily impressed but this time I was! Try them, I did and was not disappointed.
Radiate promised to call me back, they never called.
Excellent service, reasonable cost. Our business has used them for years and have had no complaints whatsoever. Paul Firminger. Advance Support and Enabling.
Excellent in every way. Highly recommended
Radiate did all of the plumbing for our apartment and fitted our air source heat pump (w/ the Dan Cold team). They submitted a competitive quote and David was extremely helpful, particularly as we worked through the technical details of installing the heat pump and the new heating system. He was also generous and flexible when we had to deal with the government's dysfunctional Green Homes Grant scheme. David has a young and able team - Jack and Cess solved a few tricky plumbing challenges as we moved the kitchen and water tank layout around, and Luke was always responsive with queries. David and the Radiate team were very responsive in liaising and coordinating with the building contractor (Build Care Plus) and electrician MS Electrical). I highly recommend Radiate.
We can’t speak highly enough of Radiate plumbing. Elliot came to fix our broken water pipes in our bathroom and did an extremely good job. He knew what he was doing, he worked quickly and efficiently and was very clean and tidy. We will certainly use this company again.
Awful didn't turn up didn't phone went with someone reliable.
No hot water or central heating. Radiate's engineer Elliott attended at short notice, identified the problem, part ordered and an agreed time first thing the following day to fit and complete the work. First class, thank you Elliott !
Use them every year reliable and resonable
Brilliant company and great staff. Highly professional.
We needed an urgent repair to our boiler before Christmas: Radiate came out, identified the problem and fixed it for us in time. They kept us informed throughout and we're really pleased with their work.
Excellent customer service. We have had our boiler serviced and some gas piping re-routed. Both jobs carried out with friendly professionalism. Highly recommended.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2004
- MCS NIC-1241
- Free quotes
- Domestic work
- Commercial work
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