Gaslec Limited
4.7(218)Exeter • TrustMark • NAPIT • MCS • Gas Safe




About
Gaslec Limited is an electrician based in Exeter, trading since 2001 and covering Exeter and Devon. They carry out domestic, landlord and commercial work, including EV charger installation, landlord electrical certificates, rewiring, electrical testing and electrical safety certificates, as well as gas boiler and central heating work, Legionella risk assessments and air source heat pumps. They are listed with TrustMark, NAPIT, MCS and Gas Safe.
Services
Reviews
4.7
Gaslec Limited reviewers repeatedly describe engineers and office staff as punctual, polite, professional and friendly, with several praising clear explanations and tidy work. Recurring reports include boiler servicing, gas safety checks and certificates, with some reviewers saying work was done promptly and booking was easy. Some reviewers report reasonable pricing, while one called the pricing extortionate and another said a call-out charge was excessive. One reviewer said a boiler replacement was recommended when another plumber fixed it for £80, and another said an expansion vessel was misdiagnosed when the problem was a blocked pipe. One reviewer reported poor communication, incomplete work and a broken door handle, and another described a director's aggressive conduct over payment.
I'm new to Exeter so didn't know of any companies personally. After seeing the reviews, I decided to try Gaslec and I am really pleased. James came to do an annual boiler safety check, he was really polite and professional, also gave me a lesson on the heating!! (everything is still new and I hadn't figured out myself yet!) I wouldn't hesitate in recommending them and will certainly use them again for any heating/plumbing or electrical needs.
I've been using Gaslec for various works at my HMO and have been impressed with their service. They've carried out a Gas Boiler Annual Safety Check, a PAT and replaced a pair of Cloakroom basin taps. On every occasion , the workmen have been professional, reliable, punctual and good at what they do. The Office team are excellent too, quick to respond to queries and very efficient in sending out the necessary Certificates once works have been done. It's reassuring , especially as a landlord, to have a reliable company to turn to, do a good job and deal with everything efficiently. I would have no hesitation in recommending Gaslec and will certainly use them in the future. Thanks to the whole team.
Quick and easy booking process. Work carried out with care. Engineer polite and friendly. Would definitely use Gaslec again for any future work.
Fantastic service, open around pricing and got us in super quick!
Brilliant everytime!
Excellent service, easy to book and work completed fast and efficiently
Contacted GASLEC as needed a gas hob disconnected and a new one fitted. Great communication throughout and the engineer was cheerful and arrived on time. A small issue we had following the visit was sorted out quickly and efficiently by Kim and the engineer. Would highly recommend.
Gaslec responded quickly to my enquiry, they gave me a reasonable quote and scheduled the work the next week. This check fed into my conveyance proceedings, Keenan communicated with both estate agent and the seller to arrange a time for it. Afterwards, I was sent the results and proof of the appointment and following payment received a certificate of condition. The process was quick, easy and well-managed. I'd happily recommend Gaslec.
Very quick and efficient, will use again
I have been using Gaslec for more than 10 years now and as a landlord with student properties I definitely need a dependable and responsive Gas and Electricians team. Ever since using Gaslec I have had nothing but good experiences. They always act swiftly, never messed me about and make the impossible happen, sometimes even out of hours and on weekends! Their engineers are all highly skilled and polite and well organised and always happy to explain everything in detail if needs be. Equally their quotes are clear and precise. Also their office staff are all very knowledgeable and helpful. All round a dream team to have on my side and I can truly recommend their services.
Always prompt and helpful. Very reliable. Chris
Friendly and fast service. Had a gas safety cert done as well as a boiler service. Pricing better than others I was quoted. Chap who did the work was helpful and answered a handful of random questions I had - as a first time home owner who knows nothing I really valued the input.
First time using Gaslec. Our Combi boiler had been giving trouble for a couple of months and another company was not able to determine what was wrong. Eventually the boiler failed completely and we decided to try Gaslec on a recommendation. The Gaslec engineer was very diligent in working out what the problem was, including phoning the boiler manufacturer several times, and our boiler is now working properly again at last.
I have to say, my boiler service was a delight to observe. I work in a training centre where gas engineers are trained and reassessed. This was a customer service of the highest degree. Engaging, confident and professional are the words I would use to describe my experience. First class and from me, I never say things like this, unless I really mean it. Already booked for next year.
Excellent communication matched with top quality service.
Excellent service at a reasonable cost, fast friendly and efficient for my Gas boiler service and safety tests, very happy.
David arrived on schedule and introduced himself from Gaslec. He was polite and informative throughout the visit. His testing was thorough and there was no mess or debris left behind.
As always a positive experience doing business with you. Ian
Your staff always provide an excellent service, and I'm grateful to your professionalism over the past couple of years. With more and more regulation for landlords, it really helps to be able to rely on Gaslec to support me.
Great service from the team at Gaslec. Professional tidy job, servicing system and replacing a faulty valve. Will be booking with them for future services.
Excellent communication, friendly and professional engineer.
We have been working with Gaslec for quite some time now. Kim, Paul, Keenan and Tash have all been fantastic in arranging the works for us, always satisfactory, never had an issue of tenants reporting that it wasn't done well. So always happy to assign tasks to Gaslec knowing that they will do a good job. Thanks guys!!
Great service from Paul, Kim and the team. Have used them for 14 years to help manage my rental properties for gas and electrical testing and installation and they have always been prompt and fairly priced. Boiler they fitted for me 13 years ago has been excellent - never had a fault occur. Would definitely recommend this company to anyone in the Exeter area.
Good service, were on site when they said they would be, carried out the work efficiently & provided good advice. Can’t ask for more.😊
Second time I've used Gaslec. This time it was a combi boiler service, which was long overdue. Engineer turned up on time, got on with the job and no complications. Boiler has a clean bill of health and I have peace of mind. Friendly, no fuss service, bill paying and work certificates are all done online. Easy to use and prompt online system. Job done.
Excellent service, George from Gaslec was great. Did a great job changing our kitchen lighting, was really tidy and it all looks fantastic. Absolutely recommend this company.
Very pleased with Gaslec. Prompt, efficient and helpful. James answered all my queries re fumes and flues etc clearly and patiently. Thoroughly recommended.
Quick and efficient gas check and boiler service. Excellent service and great value, thank you.
Excellent Service as always.
We had a boiler service and new cooker install today. Gaslec were quick, efficient and professional. The price is reasonable for the work. A mix of good reviews and reasonable price is the reason why we selected this company. Thanks.
Excellent service. Our old boiler and gas fire were serviced. The engineer was very professional and helpful in answering our queries
Professional, responsive, friendly & helpful. Recommended
For them to look at my boiler a year ago as it kept losing pressure. They told me I needed a new boiler and I can buy one off them for 3k. Got a second opinion and another plumber fixed my boiler for £80. Has been working perfectly since. Be very careful with this company and get a second opinion.
Excellent prompt service, one can ask for no more.
The engineer who came to service my boiler was smart and presentable, but did not stay longer than 25 mins and told me that I needed a new expansion vessel. I contacted the manufacturer's appointed engineers, who came to undertake this work and they informed me that the Gaslec engineer had misdiagnosed the problem, which turned out to be a blocked pipe. No new expansion vessel needed! No, I do not recommend Gaslec.
Arrived on time, serviced my boiler and checked the meter. All good, very happy. Engineer polite and friendly. Great service, would recommend.
Friendly and helpful, prompt appointment Thank you
Very good. Have used them twice now, recently for a new boiler. Both times were quick, professional and helpful from start to finish. Thank you.
A young man serviced the Worcester boiler and he was quick, efficient and courteous. I will definitely use Gaslec again.
Paul at gaslec is a top bloke, if you're looking for an honest tradesman - definitely go with gaslec. I was looking to get underfloor heating but he explained very articulately that it didn't work with current boiler setup and I should install a rad for £200 instead. Definitely will be using gaslec again going forward.
I can't praise Gaslec highly enough. They respond immediately to any queries and sent someone around at very short notice when our boiler stopped working. When fitting a new boiler, everything went very smoothly. The fitters arrived on time, did a thorough job and left everything neat and tidy. Their customer service is excellent.
Very prompt and efficient service at a good price.
Very good and prompt service.
Don’t waste time looking for another company. Gaslec are ALWAYS 100% responsive reliable and reasonable. Thanks Paul.
Since I discovered Gaslec I wouldn't use anyone else. They turn up on time, they're efficient and their admin team are really helpful; job done.
I had Gaslec several times, and always provided good service, turned up on time and completed the jobs. Thank you
James came promptly st 8.30 very polite and informative very pleased at how quickly completed Work
Excellent service kind,swift,efficient and honest, thankyou I shall stick with you 😀
First time using Gaslec for a gas boiler and gas fire service and I was impressed. The admin staff were friendly and helpful, the lovely engineer Jack was polite, tidy, efficient and respectful of my property and the price was reasonable. All in all a great service and I wouldn't hesitate to recommend this company. DJ
Resolution of an intermittemnt fault! In short, we had an intermittent fault with our shower. There was a difference of opinion between the shower manufacturer and Gaslec as to what was the cause. Gaslec came out and found the fault in the "mains board". No extra charge. Professional and friendly. Very pleased to have a working shower again!
Very friendly and efficient service at a reasonable price
Once again first class service. Arrived on time, serviced boiler throughly explaining what he was doing, friendly and efficient.
Arrived on time, pleasant and friendly engineer. Helpful advice. Excellent service - will definitely use Gaslec again
Wow, everything went right - when does that ever happen! I am very impressed by the service I have received - Jack carried out a gas boiler service - he arrived on time, and answered my questions without making me feel stupid. And the admin team have been friendly and efficient - I received my certificate within seconds of paying my bill. Many thanks indeed, I shan't hesitate to recommend you. Mrs KS, Exeter
Best company ever! Called on very short notice and managed to fit me in. Very nice and polite lads (especially James) and felt really well looked after. Would highly recommend them!
Excellent service, very responsive, helpful and at a good price. I highly recommend
Came, did the job well, on time, got paid, certificate given, happy customer!
I asked this company to conduct a report on the electrics of a studio flat in Exeter that I am hoping to purchase. The company undertook the inspection on 25 June 2024, and submitted their report on 27 June, just two days later. They did a very good job.
Engineer was on time ,polite , professional and helpful. Would recommend.
Really helpful when I called, quick appointment and the guys were very efficient and lovely. Thank you, will use these guys again
Great communication, efficient and professional plumbing service.
5 * Service. Lad on the phone was ace, got me booked in quickly after a local plumber let me down BIG TIME. The guys turned up early, did the job, no fuss, no mess, and the bill was upfront and perfectly reasonable. GASLEC are the only people I’ll call from now on. Thank-you.
Gaslec are so professional, personable and reliable. I've used them lots before for shower installation and boiler servicing. We had a leak with an unknown source that was affecting the flat below. Rang them yesterday - Jason came out this afternoon, inspected everything thoroughly and found the source. Looks like a straightforward fix! So relieved, and so is my neighbour. Thank, Jason! Just had another opportunity to praise gaslec - such a professional and kind bunch of people. Thank you to George for such a fab job fixing our lights!
Over the years Gaslec have always provided great service. They are friendly, professional and reliable with a "can do" approach.
Faultless! Professional, efficient work completed, backed up by excellent customer service. Another job completed, again we experienced an excellent service!
Great communication, swift response and good service.
The fellow that came out trains arms 6x a week. You can say your boiler is in "good hands", therefore. Bit pricey, but quality job done.
I highly recommend them. I have used Gaslec for a few years now to do Landlords Gas Safety Certificates and they also fitted a new boiler and they are super efficient, on time and well priced.
This was the second time I've used Gaslec for an annual boiler service , both times the service was excellent . I will use them again .
I used this company for a boiler service on the recommendation of a friend who has previously used them and was not disappointed. I used the chat system to contact them and they responded in a timely manner keeping me informed dates times. The engineer who came was very friendly polite and courteous. Explained what he was doing and why offered to help with some settings we were unsure of. Excellent service and will use again.
We only recently moved to exeter..we found it challenging to find good reliable sensibly priced corgi registered gas people and plumbers. This company are fantastic throughout the whole process. We chatted to a lovely lady who scheduled our work and it was only a three hour time slot…brilliant The man came but there was an issue with our new gas hob’s placement.. We replaced it how he asked..emailed (with pictures) the new position etc they immediately re-scheduled within that week.. All worked carried out and the Gas man was incredibly helpful with further advice to another job we want doing in the future. Couldn’t recommend this company more.. Very sensibly priced. Many thanks We will be using your services again Ash
Great family firm. Professional, friendly, reliable and efficient. Can't recommend them highly enough.
Jack is an excellent envoy of Gaslec. He is very efficient and friendly . give your company a good name
A highly professional team, from the staff at the office to the electrician carrying out the work. All was done quickly and efficiently. Thank you George and team.
Excellent service! Kim is exceptionally efficient and Jack was just brilliant- really friendly and pointed out an error a previous plumber had made (something I wouldn’t have realised was wrong!) and arrangements already made for Jack to come back to put that right Felt completely at ease and so happy with everything- will definitely be using GasLec for all our plumbing and heating in the future!
My shower started giving out only cold water, I called Gaslec and asked what my options were, Kim was so helpful she explained things simply for me as I have no idea about any of it and she gave me so many options and explained through each to ensure I had all the information. Neil that came round to do the work was so friendly and again explained everything thoroughly. The work was completed within a couple of days of calling and I honestly could not have asked for more. I will 100% be using Gaslec again.
Very good and efficient service. Engineers were professional and friendly when completing a gas service and safety check. I would definitely recommend Gaslec Ltd.
Responded quickly to my request, and equally quickly to the recommended installation. Very friendly and very professional service.If only all companies were as good as this one.
We have used Gaslec for a number of years for gas safety certificates, plumbing and electrics and have found them professional and helpful at all times. Would recommend
From the first contact with the office at Gaslec to the time they left my premises they were professional, friendly, efficient and helpful. I used them to service the gas boiler and correct a fault, and also to install new radiators. I won't be going anywhere else in future, can't rate them highly enough!
This company have sorted several small issues I’ve had with our toilet and bathroom. Their prices are very sensible and it’s nice to have a plumber who you know you can call on and know they’ll be reliable. Many thanks to you!
Fitter was very polite and professional. Would thoroughly recommend.
We have used GASLEC before so didn't hesitate to use them again for an EICR certificate. Very friendly and efficient. Thank you
Excellent service of boiler and gas fire. Very professional and a really nice gentleman. Thanks. See you next year.
Professional experience from start to finish. Special thanks to Gary the technician a really friendly helpful guy.
The guys were prompt, efficient and helpful . They did a good job with putting in a new boiler.
I have used Gaslec Ltd on many occasions over the past 7 years as a Landlord for repairs and certifications, as a business owner for PAT testing and general plumbing and electrical repairs as well as a home owner for installs and repairs. On all occasions they have turned up quickly, completed the job in a very professional manner leaving everything clean and tidy. I have no hesitation in recommending Paul and his team to anyone requiring Electrical or Plumbing services - if was possible to leave a 6 star review I would!
Used this company for a Landlord gas inspection, excellent service, quick attendance and on time. The chap who carried out the inspection was friendly and very efficient. Will definitely use again.
From first contact with this business I found the office staff very polite and very accommodating when trying to book my initial assessment appointment. Once requitements were seen at my home I had a quote within 24 hours The plumbers when they came were punctual, polite understanding of my requirements and very tidy and keen to clean up and put furniture back in place I am very pleased with the the end result and my new radiators are heating the house very efficiently Old radiators were also taken away which could be a major benefit to some people. Very impressed.
I could not be happier with the help, and workmanship from the guy that came over and fixed my boiler. The lady answering the calls was amazing help too. I was in need of immediate help and they responded perfectly. 5-Star
This business set us back weeks, telling us the day before they were due that the parts hadn't arrived. We had to rearrange all the other trades and agreed a new date. They turned up eventually but completed only half the job. No electric radiators replaced, no bathroom lights replaced. Front door handle broken. No communication at all,found out after the event once they had left. Obviously didn't forget to invoice us! Will never use them again.
The engineer was a FANTASTIC representative for GASLEC! The administration before and after, is perfect! Thank you all SO much for a totally reassuring experience. Happy Christmas!
Gas boiler service - excellent. Quick. Polite on time and good value/communication
I cannot fault Gaslec, the whole team were really helpful and managed to fit us in on the same day, kept us informed throughout the repair and got us back up and running as soon as they were able. Highly recommended.
Gas boiler service and repair They came very promptly and fixed the problem efficiently
Excellent service, simply the best 👌
Gaslec arrived on time, very professional, very pleasant, very clean and efficient. They did a flush through on my central heating. Thanks boys good job. Well done.
I have used Gaslec many times for electrical, plumbing and heating repairs over the last 5 years. They are always pleasant, reliable and do a great job. Many thanks!
Excellent prompt service for electrical maintenance at my property. Great value.
Repaired our boiler and carried out gas safe test for the offices. Quick response and friendly service
Highly recommended for gas servicing, repairs and electrical installation. We've used them for all these. Service is prompt, professional and reasonably priced.
Very prompt and professional, easy communication and great engineers - serviced my boiler and electrical testing.
Great service from the Gaslec Team, new boiler fitted, very clean and tidy, works great and finished a day early, many thanks.
Engineer had parked two vehicles totally blocking shared pavement / cycle path close to a corner. When asked to move and told of the danger he was causing by making people walk in the road the engineer shrugged his shoulders and rolled out standard “just here for a minute mate” response. I tried to persevere and ask them to move but they refused. Engineer informed me he was the boss so appears to be nobody else to raise this with. Company attitude appeared to suck!
Very professional team, lovely local company, I have been using Gaslec for years, the service is always excellent.
The team at Gaslec were very professional and communicated well with me. They understood the urgency of installing a new boiler and even got someone to install it for me on the weekend. Although they may be more expensive than some other companies, you do have access to their friendly staff at head office; they have credit card facilities, are professional and are on time. I would rather pay a bit more and have peace of mind which is what Gaslec give you. I would highly recommend them to anyone. Thanks again!
Im a landlord and they provided stress free service, dealing direct with the tenant. Recommended.
We’ve had cause to use them three times in the last 8 weeks, (a) tap replacement, (b) gas cooker installation and (c) a replacement boiler. on all three occasions the engineer has turned up when they said they would, explained clearly what they were going to do, done what they said they would do, fixed the problem / done the work, left site clean and tidy and then charged what they'd said they would when asked to quote.
GASLEC- what a company ! Maybe they should be renamed: GAS-SLICK. It would be apt ! The whole team is efficient and friendly,but special mentions to Mary and Natasha in the office for their excellent service. And of course Jack,our engineer.He quickly grasped the complexities of dismantling our existing ancient Heath- Robinsonish Central heating system (leadpipes and all !) ,and expertly devised a planofaction, which he then proceeded to expedite with speed ,professionalism and calm assurance; whilst all the time explaining to us the workings of the new installation, and fielding our many questions with infinite patience. He even BRASS-ed the boiler's exposed copper pipes until they gleamed brightly- beautiful ! We were left with a radiating warm feeling ! !
Natasha provided an excellent telephone service, she was knowledgeable and gave me good guidance. I am very impressed by their service and would highly recommend them.
Gaslec engineers were called in to service the boiler and investigate a leak on an external pipe. Jack was extremely professional and efficient. Boiler serviced and leak in external pipe fixed. Very helpful and knowledgeable engineer. Another engineer from Gaslec also checked our electrics and helped to fit the oven as there was no socket and Hotpoint could not fit. Highly recommended! Thank you.
Really great service from Jack. Would definitely recommend and use again.
Called out because we had no pressure in our heating system, subsequently we decided to get a new boiler instead of repairs, as it was all but 15 years old already. Then they sent us Jack. If you're going to have someone come into your house for the better part of 3 days ripping things out and installing things... Jack's the guy to get. Jack runs well on coffee and will dignify all of your inane questions about heating with answer that you'll be able to understand. Paul should definitely give him a raise and Chelsea matchdays off for being a top bloke. Jack also fended off a man trying to get hold of his copper pipe, a valiant display of the moral integrity that I assume this company has as a whole. Overall 5 stars
Had an lpg boiler serviced with Jason. He was a fantastic representative of your company :- punctual, professional and courteous . He was also very thorough in the approach to his work. The short notice appointment was also very much appreciated Thank you J Wright
Fantastic company who really know their business. We live in an old house with a complex and slightly delicate hot water and heating system. Gaslec came and had a look - explained in a very clear way what needed to be done and why. The removal of the old boiler and installation of the new one was seamless. They were on time and extremely clean which was a great.
Excellent service, from the moment the phone was answered by Mary Moran. Absolutely charming and extremely helpful after being let down by Rightio Ho plumbing. As I was looking to get our boiler service before the sale of our house and we had a tight time frame to work with, Mary managed to squeeze us in and we had the service paperwork emailed to us promptly, so it could be forwarded onto our solicitor quickly. Thank you Mary, one less stress to deal with!
We accepted a quote from Gaslec to provide and install a new gas oven plus take away the old one. We could have got a significantly cheaper quote elsewhere but agreed as they were able to do it quickly. Part of the quote £126 was for adjusting the existing gas pipes and fitting. The pipes didn't need adjusting (literally it was a case of connecting the tube) and the fitter was there for an hour at most. We asked for a reduction. Also we agreed to pay £65 to take the old oven away. It was in a housing unit and we assumed they would take that too. We said we wanted it removed on the same day. 2 days later the oven and housing unit were still outside the property, along with the packaging for the new oven. The next day, the oven was gone but the packaging and unit were still there. This was unacceptable to us and again we asked for a reduction. We were repeatedly just told we must pay the full quote. My husband spoke to the director, Paul Milford on the telephone. Paul threatened him, saying that unless we paid in full he would return to the house and enter and remove the oven. (we had no issue paying for the oven or delivery and most of the installation cost and had explained this). The property is occupied by students and we are abroad. We contacted the police to get advice. They advised that if he entered without permission he would be charged. The aggressive attitude of the director left us with no option but to pay in full as we didnt want to cause unnecessary stress to our students. The police advised us to tell the students to call 999 if he turned up. We didnt want to involve them so paid. Paul Milford threatened my husband and said to him, "what's wrong with you mate, are you poor?". His wife, also a director did not address our issues either and wouldnt allow either myself or my husband to get a word in on the phone. My emails were disregarded. This firm were due to do electrical remedial work for us in the next couple of weeks and informed us that unless we paid in full for the oven work they would not attend. This is blackmail. So, we paid in full but are extremely unhappy with the service, shaken, angry and want an apology and partial refund.
I’ve had both gas and electrical work done with gaslec and they’ve been great.
Jack was fantastic when he came to fix a leak and replace the boiler - efficient, helpful in explaining what he was doing and how the new boiler works, and really friendly.
Jack came to install a replacement part for our hot water system. Excellent service, was really quick and tidy! We also had Ike from Gaslec did our boiler inspection. Wonderful service and very friendly! Would highly recommend.
Had the routine had and boiler check and Jason was fantastic. He got the job done quickly and even made a fuss over my incredibly nosey dog when she wouldn't leave him alone
Really good experience using Gaslec. Jason attended to investigate a leak and sorted the problem out that afternoon. Thank you.
Had Jason come to sort an issue with kitchen sink. Amazing service and did a great job. Will definitely use again.
Jason fixed my tap and toilet quickly and corrected a botched job by a previous plumber that I hadn't noticed. I was impressed by his service and would recommend!
Gas check, Jason was thorough and gave lots of help and advice
We were very impressed by the whole Gaslec Team -their admin service as well as their plumbing professional (Jason). We were able to contact them easily and book a plumber speedily and at a time that suited us. Jason gave good, pragmatic professional advice that fixed our leak. We are very pleased by the whole experience and would fully recommend them.
I just moved house this Monday, and the hot water wasn't working. Jason from Gaslec came out and investigated - traced power through the walls, found an extra switch; phoned back for the pin code to the gas meter key, hunted that down; just generally got everything done. He's friendly and professional, and I now have hot water. Thanks!
Jason at Gaslec did a thorough and professional job investigating an intermittent leak on my combi boiler.
Just had a gas safety check and Jason was extremely professional and a really nice guy.
Gas fire removal - Jack was professional and let me know what was happening with the removal, explaining what he was doing clearly. Very clean and tidy and very happy with the finished result. Thanks Jack! 😊
Jack attended my rental property and delivered an efficient and excellent service. From the booking process to the finally test, it was all very easy. Thoroughly recommend the company
Jason was very friendly, helpful, clean and tidy and did a great job replacing a part so that we had heating again downstairs. Many thanks.
Jason was excellent; courteous, efficient and knows what he is doing. I have no trouble in recommending him if you need a plumber.
I had my boiler serviced this morning by Jason who was friendly, professional and punctual. I was kept informed about the work throughout and the certificate and payment process after. I am very impressed with the whole service from GASLEC and would definitely use them again and would definitely recommend them to others.
Always had great service from Gaslec. Reliable and reasonably priced.
Great service from Jason! Really friendly and informative! 10/10
Really impressed. Jason came to investigate a leak which we thought was the boiler but turned out to be the washing machine. He sorted it for really quickly and showed me the issue so I would know in future. Thanks so much!
Engineer visited to check the LPG cooker and hob in our property. Jack was efficient, professional and knowledgable. What a pleasure to have someone who knows their job! Thank you.
Jamie was professional and fast with completing our inspection, top notch.
Jason make quick work of the issue and was polite and friendly; we're very happy with the service we received!
Jason came and repaired my toilet leak he was very professional and friendly. An excellent service from start to finish. Will definitely use again.
Jason visited this morning to carry out a boiler service. He was knowledgeable, friendly, personable and competent. The whole process from the initial phonecall to book was quick and easy. I will definitely use Gaslec again.
Boiler service and gas safety check
Jason visited us this morning for an annual gas safety check. He was a very friendly and polite engineer. Would book with GASLEC again
Top service from jason!! Very friendly and professional,highly recommend
The team were really quick to come and quote for electrical testing. Reception staff very helpful when booking in date to suit the us. Then Jamie and Paul were very friendly and helpful explaining very things they were testing for what work we needed going forward.
Had a problem with our boiler tripping electrics. Engineers discovered a fault on the boiler. They had to order parts which took a week due to Bank Holiday. However it was fixed today by Luke who was very competent and careful. Also a very friendly guy. We are delighted to have heating and hot water. Would highly recommend this company.
Had a great experience with Jason & Jamie who came to service our boiler and PAT test our kitchen appliances. Also spoke to Mary on the phone who was very professional and kept us informed as to when the work would be carried out. Engineers were really friendly and professional. Would definitely recommend!
We had Luke come and fix a leak we had with our toilet. He was polite and professional. Great service.
Paul and Jason replaced our boiler 3 working days after we placed the order, and were very professional, prompt, clean and organised. They protected the carpet in their work area and cleared everything up afterwards. Paul even thought to prepare a painted wooden panel to line the boiler cavity, leaving the new installation looking very neat. Although we had a service contract with the national gas company, they were unable to send an engineer for 5 days after the old boiler stopped working, leaving us with no hot water or heating. Paul inspected the old boiler a day after it had failed, and provided good advice on our options.
Jamie came to check our electricity. He was really friendly and professional. He gave us all the information needed and was ever so polite and helpful!
Jason competently and efficiently repaired a leaking waste pipe.
I had my boiler service completed this morning by Jason. It was a really great professional service from start to finish, I would 100% recommend this company. Jason is a knowledgeable and friendly engineer. Mary was also very cheery and helpful on the phone.
Worst company around!!
Incredible service from these guys. Needed some work done quickly, they got it booked in, and sorted, nothing was too much trouble. Customer service was outstanding. Big shout out to Mary! Thanks to all the team.
Recently had Jason from Gaslec come to repair the boiler. Friendly, helpful and the boiler now works. Mary, who scheduled the job with me, was lovely and also very helpful. Would highly recommend. Matt.
Excellent communication, very friendly and professional staff, highly recommended.
Boiler service. Friendly and knowledgeable staff. Jason performed the service and explained as he worked. Will use again.
Very impressed with efficient and speedy service. Staff were professional and unobtrusive. Used carpet covering and cleaned up afterwards very efficiently. Would recommend the company.
Gaslec have been great doing electrical work for our company and are very professional and reliable and offer very good value for money. The guys are all friendly and work quietly and know there stuff, a great asset to their company. Would highly recommend Gaslec to anyone.
I am really impressed with GASLEC! They have recently updated my boiler, electricity and fixed a small leak in the bathroom. The entire team is friendly, professional and very quick to reply and offer advice. I will happily work with them again and can highly recommend them for anyone living in Exeter and the surrounding area.
We have used Gaslec for a while now, recently we had an issue with the boiler that Ike was able to resolve quickly and with minimum fuss. Great service from Ike!
Ike serviced my house's boiler and fixed a hole that mice were coming through. Great quality service. Thanks Ike! another visit (17/02/2021) Luke came to fix our boiler as it kept turning off every morning needing a top up above 1 bar pressure. Was a faulty sensor that needed replacing. Very speedy. Thanks Luke!
A very friendly and professional company. Wayne did a brilliant job with our electrical issues and I would highly recommend him and Gaslec.
Professional and friendly. I would recommend and would use again.
Jason came to my house today to check gas safety. Great professionality and service!
I was very happy with the boiler service as it was done in good time and was efficient. The engineer answered my queries and was altogether very helpful making a further visit to put my mind at ease. The Gaslec office were also very helpful right from the beginning to end of the process.
Gaslec performed a landlords 5 year electrical safety test for me. They liaised with the tenant and did the work on time and communicated throughout the process. A great service from a great company.
I just had a gas check from a lovely gas engineer named Ike, she was friendly, helpful and efficient! So happy with the service we received.
Had our gas safety check and boiler service done Ryan was great very friendly and efficient, he was on time , will use gaslec again for all my gas, plumbing and electrical issues highly recommended company
Great service by Ike, she’s super friendly and finished the check up in a timely manner.
Really helpful and great service from Ike at GASLEC! Thanks
Jason the Engineer visited. He was excellent, very professional , informative and polite. Well done Gaslec.
We’ve had our boiler serviced by Ike. Great work, great professional, nice person, very polite and good work done!
The friendly and professional Ike and Paul come to our flat for a gas check this morning. They were very slick and efficient, I would definitely use them again in the future! Thanks!
Great experience with this company. Had our boiler serviced by Jason who was very friendly and professional. We'd had some issues with it that I explained to him and he knew straight away how to resolve it and gave us some good advice.
Jason has come over a few times to fix my shower and sink! As well as helping me work my boiler. Always on time, friendly and reliable. Definitely recommended using Gaslec
Ike repaired our boiler today meaning we now have hot water again!
Annual boiler service completed by the lovely Ike. A great company to deal with from appointment booking to completion. All delivered with professionalism and a smile.
Jason was great, prompt, and thorough fixing my toilet. Excellent service and very polite!
Ike came to do the gas safety check and it was a pleasure to meet her! She was polite and efficient. Thanks again, Ike! :)
Excellent service from Ike today. A very swift service provided by her. Also extremely polite and friendly. Would definitely recommend for future use. Thanks Ike xx
Gaslec has helped me from before I bought this property two years ago, when they did the pre-purchase inspection of all gas & electrics, to yesterday when they installed a new radiator for me. They have been 100% on time, 100% professional, and 100% reliable. In a local market that seems to have more than its fill of unreliable contractors, Gaslec really stands out. Very happy customer.
Very good service, Gas safety cert and boiler service
Ike carried out our annual gas inspection, she did an amazing job and was very friendly.
Always very quick to respond and work is always carried out promptly. I have used Gaslec for multiple properties now for electric, heating and plumbing. Can also be relied upon to explain everything clearly in layman terms which is helpful particularly with electrical work!
Had an issue with my boiler, with it simply not turning on due to a loose wire. Called around 1pm and in 15mins I had an appointment for 2pm and it was all fixed by 2.30pm. Very pleased and highly recommend!
Ike did our boiler service this morning. She was super friendly throughout and seemed very efficient. Would recommend
Spotted that my Boiler Service was just overdue and rang Gaslec for help - they were able to send someone out with 48hrs as requested (could have even done the next day if I had wanted). Very friendly service from Ike who completed the work whilst being very friendly and supportive, and also took the time to show me some pointers on how to complete some simple self maintenance. Came in the agreed time slot - wore PPE through out - no worries at all Thanks Ike and Gaslec for your service and time - see you next year :D
Turned up on time, polite and professional - would recommend this company.
Phoned and spoke to the very friendly and efficient Tasha who arranged for a gas engineer to come and look at my gas oven that very morning!
I have used Gaslec regularly over the years for both my central heating system and also electrical work. I have always found them to be very reliable, professional and helpful. If I ever have an issue I always go to them as my first option.
Excellent service, had a boiler fault and we were up and running again in fewer than 24 hours. Engineer actually arrived earlier than originally discussed, and was knowledgeable about our boiler without having to consult the manual. Problem solved, would definitely recommend.
Extortionate pricing and Quote, £78.00 for under 10 minutes work !( turn on turn off a gas fire) !, I would advise Anyone thinking of engaging this firm to get a written breakdown of everything beforehand, including "free" Quote !.
Great service and friendly professional staff. Incredibly efficient, brilliant!
I called GasLec at 2.30pm today to see if an engineer could come and look at my ancient boiler which had broken down and left me without hot water or heating. The gaslec engineer arrived within half an hour and by 3.15pm he had diagnosed and fixed the problem (water pressure switch had blown). Amazing service. Polite. Prompt. Professional. I’m incredibly impressed and enormously grateful.
I used Gaslec for a gas and electrical safety check and they were very professional. Easy to contact via email. They fitted me in within a week and a half. There initial prices for the checks are good. Only small issue was £80 for a 10minute job but thats the way it is. Overall very happy with there service.
Check the call out charges and shop around before going anywhere near these guys! An engineer came to look at our leaky boiler - I had already identified where the leak was coming from so just needed to know if it was easily repairable or needed to be replaced. He took a quick look and gave the correct advice. I was then billed £78 for this call out! I was expecting to pay a small call out fee but £78 is ridiculous and the first time it was mentioned was when I received the invoice. This was offered to be deducted if I got the boiler replaced or repaired by them but the quote was horrendous - 40 to 50% above others I have had since. The parts for the work amount to around £1200 leaving £1400 of labour for a days work replacing a boiler in its existing position. Again, definitely shop around before booking anything with Gaslec - you will find quality work at a far, far better price.
Good service from engineers & admin staff.
Great service, prompt, friendly, professional and certainly worth recommending.
Highly recommend. Arrived on time and diagnosed boiler fault which another company had been unable to resolve. Excellent communication keeping us updated with the situation at all times. Couldn't ask for any more! will use again.
Disappointing expensive for a few minutes pushing buttons without repair!! No advice on problem either after a polite request to the office lots of promise no action!! Communications mixed diagnosis wrong problem fixed now courtesy of a reputable customer service based company unlike these.
Such a shame that the driver of vehicle ending (FFH) decides to drive dangerously and erracticly Infront of the public eye. Letting your company down.
Really friendly and fixed my boiler issue which other engineers couldn't do! Highly recommend!
Star Lettings use Gaslec Exeter for many of the boiler or power failure issues in our student lets and always find them very efficient and willing to attend at the drop of a hat. i would recommend them to anyone.
We use Gaslec for all our gas and electrical repairs and servicing across the Exeter area. We have always found Paul and the team really helpful and would recommend them to anybody looking for gas or electrical servicing and repairs.
Do not use ..I had a report done which was a total waste of money the owner wouldn't wait to do it properly seems his hourly rate is £400.00 very disappointed and feel ripped off
I have been impressed with Gaslec, I have used them both for my business and at home in the last few months for plumbing and electrical issues. Work has been to a high standard, it's always been straightforward dealing with them, always professional and turn up and do the work when they say they will.
Excellent & prompt response to an emergency I had - gentleman said that he would be out within 1/2 hr - he was as good as his word - proficient and efficient they are - & extremely competitively priced - will be doing more business with them in the very near future as they do electrics as well- keep up the good work 😊
Area
Opening times
- Monday9:00 AM – 4:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2003
- Plumber, Gas engineer
- TrustMark
- NAPIT
- MCS
- Gas Safe
- Domestic work
- Commercial work
- Landlord work
Also available in Exeter
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