Reliable Renewables Heat Pump Servicing Ltd

Fantastic service truly qualified not like other dodgy

Excellent service at a good price, will use again to do all my servicing and repairs in future😊👍

Excellent support as always with great advice on how to make our air source heat pump work more effectively for my family. Cheers Daniel.

Professional, knowledgeable, skilful, personable, courteous, punctual. Daniel came and serviced my Fairland InverX heat pump. He came across an issue I didn't know I had, fixed it right there and then, with no extra charge. A thorough and complete service. Job done.

Update: another fantastic service by Daniel. Really happy to have a consistent expert to do our services and give advice! Daniel turned up five minutes ahead of schedule and had the right balance of conversation and getting stuck into the ashp service. I had some questions about optimisation and configuration that he gave good answers and advice to. Very happy with the efficient service and will be using him again in the future for servicing and a few additional bits of work around optimising. 2nd Visit: another great service done with some great advice about the system.

Good, reliable, friendly service.

Great guy Great job would highly recommend

Reliable and efficient. Daniel went to a lot of trouble to deal effectively with an unfamiliar system. Would recommend without reservation

We have used Daniel to service our heat pump for the past 3 years. He's always on time and explains everything to you. He now has a service programme which is a great peace of mind should anything go wrong.

Excellent. Very efficient and friendly service. Daniel got us out of a hole with great skill and professionalism.

Punctual very tidy and efficient great service would highly recommend

Top notch professionalism and service, right from the prompt arrival to the comprehensive report at the end of the heat pump service. Thanks Daniel

Had a visit from Reliable Renewables today and found them to be very professional, getting my heat pump up and running again very quickly. They will now be my go to company for heat pump repairs. Thank you. Alan Hunt, Nottingham.

I can't recommend the company highly enough, my previous maintenance company seemed to think it OK tomleave a 75 yr old female without heat for what would have been 5days. It only took an hour for this company to attend and fully repair and service my heat pump and I have to say I have never known it run so efficiently and quietly. THANK YOU FOR ALL YOUR HELP.

Daniel has been brilliant this week . He messaged a ETA time .arrived prompt we had concerns our airsource pump needed glycol topped up drained etc. Job completed . Dan returned to rectify an airlock in sytem ( common problem ) with grant areno airsource pump after glycol added Our home heating is running as normal . We have now signed up for daniel to do our REGULAR SERVICE Daniel is very a knowledgable engineer . Daniel is our go to engineer for our underfloor heating

Very knowledgeable and helpful

I have had my service first one and I’m very grateful for the honesty and service that I was given, clean and professional and someone who you can trust.

Quick and efficient service. Turned up when he said he would. Would definitely recommend him.

What can I say, fantastic from the first phone call. I had to phone Daniel as my usual engineers, (EcoInfinity) weren't answering my numerous messages regarding my unit. He was very informative and professional. He came the next day when I still wasn't able to get in touch with my usual engineers. He serviced the whole system and stayed until he was happy that everything was running as it should. I would highly recommend Daniel and his company to anyone needing their services.

This is the second year that Daniel has provided his excellent service. This year I took advantage of having the system flushed as an additional service. All the work was carried out with minimum disruption and I would recommend Reliable Renewables to anyone wanting Heat pump Servicing.

I’ve been a customer of Daniel’s for the last few years. He installed my Heat Pump and services it every year. Recently I had an extension on my house and the plumber left the system not working.. Daniel came out of his way and sorted the system I now have a lovely cosy home. Thank you and I would 100% recommended your company and services Jo H

Had my heat pump system serviced today by Daniel , very efficient keenly priced and very helpful , would highly recommend , see you next year Daniel and Tx again ⭐️⭐️⭐️⭐️⭐️

Daniel provided exceptional service when servicing our heat pump. From the moment he arrived, his professionalism and expertise were evident. He took the time to explain what needed to be done, worked efficiently, and left everything spotless. The heat pump is now running better than ever and quieter, more efficient, and ready for the colder months ahead. What really stood out was Daniel's attention to detail and friendly demeanor. He didn't just do the job, he made sure we understood how to maintain the system and answered all our questions with patience and clarity. It's rare to find someone so reliable and knowledgeable. Highly recommended for everyone needing top-notch heat pump servicing. Many thanks

This company is excellent and reliable , Daniel ensures you receive a thorough and high standard service of your Heat Pump . I would 100% recommend you use Reliable Renewables Heat Pump Servicing Ltd

As always Daniel delivers excellent service. We can highly recommend him. One year later I want to recommend Daniel for his patience, understanding and fabulous service. He communicates with us regularly until our problem is solved, always arrives on time and is a pleasure to do business with. Big thank you

Arrived at appointed time, went straight to work, stuck to it until all of the various faults/errors cleared. Run the all the systems, checked and set pressures and flow rates Etc. Professional and efficient approach. Thanks

”True to his word, never leaves a client stranded.  I have already recommended him to my neighbours”  Oliver Eggert. September 2025.

Daniel. Arrived on time set to work straight away, fitted me a radiator serviced my heat pump and went behond the call of duty by repairing a loose tap in my kitchen. Very clean and reliable worker ,well mannered and gave good advice.Guess who will be servicing my heat pump next year. Thanks Daniel.

Excellent service from Daniel. I was really struggling to find an engineer as I live in a very rural area. Daniel went above and beyond.

Attended the appointment as agreed, got straight to work. Daniel is very knowledgeable on heat pumps and looks at the system in detail. He carried out our heat pump service efficiently and helped with a few questions I had on the systems operation. The service also includes annual maintenance cover. Would recommend

We have been using Daniel to service our ASHP for a few years now. He is always reliable, friendly and knowledgeable. We fully recommend!

Daniel came out at exceedingly short notice and quickly mended our heat pump. There are lots of companies out there very happy to install the pumps and take your money but not to maintain or offer service plans. Then they go bust and leave you in the lurch. Thanks Daniel for offering a much needed service.

We have used Danny's services for a few years now and I can not emphasise enough how fantastic he is and what incredible value and service he provides. We struggled for years to get our heat pump serviced properly until we found Danny and we won't ever use another service. He always responds to queries quickly and professionally and is incredibly helpful. Even if he can not be there in person, he has helped me from a distance many times. He is kind, professional, extremely knowledgeable, and diligent and best yet - he is there when he says he will be, somewhat of a rarity I have found. Wish I could give more than 5 stars

Definitely does a great jobs. Professional ,punctual polite with good rates

Daniel was friendly and courteous and explained what he had done clearly.

Daniel did a great job - serviced our Air Source Heat Pump - explained lots about maintenance that I can do during the year, as well as checking the system and providing a detailed report. Excellent job done - totally professional

Amazing work done today by Dan ! Fitted a radiator quickly and very tidily, we cannot thank you enough ! Highly recommended !

Excellent service, good communication, looked after our air source heat pump well. Would highly recommend John

Arrived on the dot of 10 am. Efficient and aggreable. I would recommend DP anytime.

Thanks for all the help 🙏 and very good job and for the services provided

Exceptional job Daniel. Thorough as always and so helpful. Thank you again for your continued service.

I have been using Daniel since having my system installed. He is reliable and has sorted out a few issues left over by greener living without over charging. Highly recommend him.

Am very pleased with the service Daniel supplies with regard to our ASHP. He is always willing to assist and is punctual and thorough. I would recommend him to anyone seeking help and advice, and with the servicing of ASHP systems.

First class service friendly and knowledgeable and respectful to my property I can’t recommend enough always on time and explains what has been done during the service

Daniel was extremely diligent in servicing our ASHP with FCU especially as some of the items had failed and he had to work round this. Extremely professional and thorough. No hesitation in recommending him.

Daniel Pouncey Called and done an annual service on my Heat Pump system he arrived on Time His service is well worth the money you pay for a good job. Plus, Daniel gave me some helpful Advice with A issue I had My System I will be definitely using him again

Second service done by Daniel. Checked everything out again. However, the day after I had no pressure in the boiler. Rang Daniel he was able to guide me through what I needed to do to rectify the issue.

Usual great efficient service.

Daniel came to service my system with no fuss after years of worrying about being with Greener Living ( now in administration)!

Great company, very friendly, on time, helpful, did a great job.5*

Brilliant communication and service. Daniel listened to me and was really helpful, identifying some ways to improve the efficiency of our system as well as doing a brilliant job on our ASHP service. Would highly recommend.

Daniel serviced our air source heat pump last april after the previous company had gone bust. He arranged a date to complete the service . Arrived on time and was very polite . We contacted him yesterday asking for advice as we had an issue with the heating.He arrived within a couple of hours and tried to fix it. Just after he left i let him know it had gone again so he returned early Saturday morning to ensure we had heating ASAP. He again was very polite/ prompt and explained what he was doing to correct the issue. Thankyou for helping so quickly

Went above and beyond great service would definitely recommend

Prompt, reliable, friendly and professional service. Would highly recommend Reliable Renewables. We’re so glad we found this company to service and maintain our heat pump.

Friendly and polite, provided a thorough and professional service, Would highly recommend

Daniel serviced my heat pump today this is the second time I have used him. He was prompt and efficient, polite nothing is too much trouble so thank-you Daniel

Daniel came round yesterday to do my service on our air source pump. Very pleasant and knowledgeable, explained everything he had done. Thank you Daniel

★★★★★ We have been using Reliable Renewables Heat Pump Servicing Ltd for years, and they have always provided excellent service. They are quick to respond, always answer the phone, and deliver reliable and professional service every time. Their expertise and dedication make them our go-to for heat pump servicing. Highly recommended!

Daniel arrived promptly and got started straight away. He carried out a service on my air source heat pump. He proceeded to do the most thorough inspection my system has been given, he advised me of all the issues and an how and why they needed remedial action. All previous inspections have been sorrowfully lacking with comparison to the service and inspection carried out today. I feel the high standard of the inspection and service will aid to make the plant more efficient and run better See pic of inspection Reliable renewables is far better than any one else who has serviced my plant previously

Easy to contact - arrived quickly - spent a lot of time on a difficult job and in the end after some drama it was fixed.

Excellent service. Detailed report and reasonable price.

I must congratulate Daniel for his professionalism over the servicing of my heat pump. He was a very pleasant person to deal with in all aspects of the job. He arrived on time, systematically serviced the heat pump and all its components, and made adjustments where necessary. This was a job worth doing and it was a job done well. I would certainly recommend Daniel Pouncey to service your heat pumps.

The installation of our heat pump three years ago, (by a company that no longer exists) was traumatic so when the pump. Weeded a service, I didn’t know who could be relied on to do it. Fortunately I had bred contacted by Daniel when the company ceased trading. He let me know that he was available to take on regular servicing of the pump and any additional problems which occurred. I was reluctant to contact anyone from the defunct firm but common sense indicated I should do so as the system did need a service. Thank goodness I did so and contacted Daniel. He has proved honest in his assessments of the system, reliable in fulfilling his contract, professional in his work, honest in his pricing and a great pleasure to do business with. He is also prepared to travel to meet people’s needs. He has restored my faith in this service sector related to engineering and heating systems and I would highly recommend him to anyone who needs heating systems repaired or revitalised. Thank you so much Daniel. PeeJay

Really happy with the service and came at short notice . Also took the time to explain things which was helpful .I highly recommend reliable renewals to anyone in need .

I was in a real pickle, my husband died and had dealt with all mechanical and technical items. The heating stopped working and I have been I’ll and was struggling with cold. As they say not all super heroes wear capes, Daniel came as soon as he could aware I had hospital appointment and soon had it up and working. I can’t thank him and his skills enough.

Daniel carried out the service to my Air Source Heat Pump with minimum fuss and at a reasonable price. Usefully he contacted me about 3 weeks prior to remind me the service was becoming due, ask if I wanted him to do it and arrange the appointment to suit my arrangements. 👍

Fast, prompt and very efficient service. Would highly recommend. Absolutely a pleasure to deal with Daniel and he clearly knows his profession and easily fixed my heat pump issues. So glad I’ve found him for future servicing etc.

Excellent service for our ASHP. Dan has expert knowledge of the heating system and provided excellent customer service and support. I would most definitely recommend this engineer.

After mitsubishi basically wanted to pull a fast one & stressed myself and partner out these past few days. Daniel came out same day, was 1000% more helpful even on the original phone call & has sorted my boiler. Thank you so much!

Really happy with the service completed on my heat pump. Danny replaced a radiator for me too. His work is clean and tidy and he’s respectful of your home, which matters.

Couldn’t ask for a more helpful and polite engineer. Thank you.

In a sector which seems to have more cowboys than Texas it was a real pleasure to meet Daniel Pouncey, He answered all queries promptly and was very accommodating in planning the service schedule for some time ahead. The service was carried out to time and efficiently, I can look forward to the winter in the knowledge that my equipment is in safe hands, thanks Daniel, see you next service date.

100% Recommend Daniel. Honest advice and very professional. Thank you for an amazing job. See you next year for heat pump service.

Daniel is always great!

Daniel has carried out an annual servicing of our air heat pump. He is knowledgeable and seems to have a lot of experience with air heat pumps. He adjusted a few things in our system, so I hope this winter our heating will not be as expensive as last winter.

Daniel worked thoroughly and conscientiously whilst maintaining my heat pump.

Great serviss, very responsive and helpful. Very recommended!👍👍👍

Dan is reliable and efficient. I’m looking forward to him adding solar panels to his business by the end of the year 🏆

Excellent service.

Is one the best guy I ever met, so helpful, extremely professional, and good price, I talk about professional service and really helpful! Thank you from me and my wife for the help

Excellent service. Thank you Daniel.

Fantastic service - will definitely be using again

Daniel turned up on time to service my heat pump. Asked if I had any issues, and answered my query about the set up of the heat pump. I have struggled to find a engineer to service my unit since the installer went into administration. Nice to know a reliable engineer is on hand if needed.

Very polite and punctual pleasant experience

Given us great peace of mind about our heat pump and his pricing structure is very good. Thorough service of the whole system and the offer to return if any issues crop up throughout the year.

Hi all. Daniel is a really nice friendly gentleman. Reliable honest and i highly recommend him to you. He serviced my whole syatem. All beautifully done efficiently. Adviced on get the best results. Saving myself money. Excellent. Daniel goes above and beyond and is outstanding. I will not use anyone other than himself to service and do any Repairs. Every confidence in him 190 per cent. Many thanks dave. From Lincolnshire. A very happy satisfied customer.

Daniel is very professional and thorough would highly recommend his work

Excellent service. Daniel is very helpful and easy to communicate with. Highly recommended.

Daniel arrived at the appointed time and very quickly identified the heat pump’s main problem. He carried out a thorough inspection of the pump and the ancillary components so he could remedy the fault. A check list of the work carried out was left together with a very competitive invoice. Would definitely recommend Daniel and will be using him annually.

Thanks Dan 👌🏼Fantastic service, everything left nice, clean and tidy 👌🏼 highly recommended by me 👌🏼

Heat pump fitted last year so this was the first service. Daniel cleaned the filter, balanced the radiators and changed the pressure on the control box. He also advised and quoted on turning the heat pump. The service covers any maintenance or breakdown required after the service. He left the service certification. Daniel was very professional and polite. Highly recommended.

Daniel was very friendly and professional. He serviced my heatpump and advised me on a couple of things I'd never been told about before. Would highly recommend and I will definitely use again in the future.

Very helpful and efficient

Quick efficient job and at the right price

After having Greener Living service our heat pump for 2 years we now realise that they were not very good. Daniel however provided an excellent service and explained each step as he went along. Will definitely be using his service from now on. Very reasonable rates as well.

Daniel always provides a super professional service at a competitive price. He knows our Heat Pump system inside and out and was able to solve our Legionella issue where other technicians had failed. Would highly recommend to anyone

Excellent service for our air source heat pump from Daniel - punctual friendly and thorough. Highly recommended.

Friendly, efficient and professional service. Would heartily recommend 🌟

Very professional service , keeps you informed of timings of visit. I have confidence in the work he provides and will use him in the future with out any concerns . Top job

Good reliable Service. Daniel was excelent. he explained the systém and what he was doing and respected my property and cleared up after the Service.

Daniel was excellent at servicing my heat pump, polite and knowledgeable. I have full confidence with him maintaining my heat pump 8n the foreseeable future. Thank you Daniel

Daniel is a very friendly fella, nothing is too much bother for him. We had a problem with our hot water so messaged him & he was out the next day but l am sure if l had messaged him earlier he would have been out the same day. I would recommend him any day.

Daniel serviced our heat pump. He as prompt, professional, polite and answered all my questions, explaining them in an easily understood way - no jargon. He answers his messages promptly. Would definitely recommend him.

Had Daniel to service our heat pump a little while ago very professional and knowledgeable he also fixed a leaking radiator while he was here nothing was too much trouble, a few days ago we had a drop in water temperature and phoned Daniel who fitted us in very quickly, solved the problem, Wouldn’t hesitate to recommend Daniel

Great, comprehensive servicing and good advice when checking our heat pump and heating system. Brilliant.

Knowledgeable, helpful, reliable and friendly - so glad to have Daniel taking care of our heating system.

Very professional right from arriving on time. Carried out the work fully and cleaned up after himself. Highly recommend.

Mr Pouncey arrived on time and serviced our heat pump , balanced the. radiators and reprogrammed the control box. All done very professionally and politely. Very happy to recommend him

Great service from Dan, knowledgeable, friendly and efficient. Highly recommended!

Outstanding service from Dan. Provided comprehensive information about the service, pinpointing faults and corrections made to the heat pump system to make it run efficiently. Highly recommend all services.

Very punctual, efficient, clean and tidy very satisfied thank you.

Had a problem with my system spoke to Daniel he ca.e round the same day and fixed one problem straight away and then fixed another problem that I did not know I had. Very knowledgeable and I would highly recommend him for anybody with a problem

Our heat pump has had an excellent service from Daniel today. Very efficient, lovely man, can highly recommend. See you next year Daniel

Excellent service. A breath of fresh air to have work carried out by someone who really cares. Highly recommend. Thank you.

Daniel was extremely thorough & really efficient going beyond what he came here to do initially. Would highly recommend. Worth every penny. See you next year for our next heat pump service. Thank you Daniel

Amazing company and a very reliable service, would recommend

Daniel service my heat, source pump and move one radiator very polite and professional would recommend.

Dan serviced my AHSP in Balderton. Courteous, professional, on time. I’ve already booked him for next’s years service. 👍

Daniel serviced my Mitsubishi Heat Pump and sorted out a few issues that the installer hadn't. He went above and beyond to help repair my shower too. I wouldn't hesitate to recommend him, in fact I am telling everyone I know with a heat pump about him. He is polite and professional and very competitive, I have already booked for next years service with him.

Great company. Professional and knowledgeable would recommend to anyone.

Daniel serviced our heat pump system in July. He is very experienced and knows these systems inside out, on top of that he is very helpful. Today when I contacted him with a small problem, he talked me through it and resolved it straight away. I will be contacting Reliable Renewable Heat Pump Servicing LTD next year for my service.

I've only had one heat pump service from Daniel so far, but it's a case of so far, so good - Daniel seems knowledgeable, thorough and reliable.

Friendly chap who has taken over the servicing. Checked the pipes and radiators and offered to come back in winter to see if we have any cold spots in the property.