CJ Plumbing & Heating Ltd
- Availability
- Emergency call-outs
4.9(294)Ipswich




About
CJ Plumbing & Heating Ltd is a heating engineer based in Ipswich. They install central heating, work on domestic and commercial jobs, and take emergency callouts, with all work guaranteed. They cover Suffolk, Essex and the East of England, including Ipswich, Kesgrave, Martlesham, Manningtree, Needham Market, Stowmarket and Felixstowe.
They are listed with OFT as an installer.
Services
Reviews
4.9
Reviewers of CJ Plumbing & Heating Ltd often describe boiler servicing and plumbing work as clean, tidy and polite, with several saying engineers arrive when they say they will or call ahead. Many repeat customers report years of use for boiler servicing and other plumbing jobs, and several praise named engineers for being friendly and helpful. Reviewers also report larger jobs such as boiler installations, bathroom and ensuite work, with one customer saying the work was done to a brilliant quality. Some reviewers describe problems: one reports a second engineer leaving a boiler failing the next day and being charged extra, another reports a subcontractor damaging a listed wall, another reports an unclosed gas test nipple after a service, and others mention poor communication or unclear pricing. One reviewer says a boiler issue was left unresolved for months, and another was unhappy with a short service visit.
I’ve used CJ Plumbing & Heating to service my boiler many times over the last few years and they have always provided a first rate service. Because of this I recently contacted them to arrange the installation of a complete replacement of all the taps in the property. From start to finish they provided a a great service, from organising the quotation and working with us to find tap solutions that met our requirements through to the installation. Excellent service and great people at all times.
Very well done, a quick and professional job. Very satisfied. Heating boiler serviced.
The Engineer (Grant) was polite, friendly and very helpful.
I initially had a very positive experience with this company. The engineer, Ollie, serviced our boiler and was excellent — polite, professional and thorough. He found a small leak from the auto air vent and recommended replacing it. Other than that, he told us the boiler was in perfect working order. Unfortunately, our experience changed when a different engineer came to replace the auto air vent. He arrived around 20 minutes after the agreed 12–4pm appointment window and seemed rushed throughout the visit. He also told me that he had dropped an O-ring, wasn’t sure exactly where it had come from, and had put it back where it “looked” like it belonged. I found this particularly concerning, as well as the moaning and groaning that took place for most of the visit. The boiler pressure was also not left at the correct level, and the heating wasn’t actually tested before he left, despite the invoice stating that the “installation was tested on completion”. The following day, when I went to have a shower, the boiler immediately failed, leaving us without hot water for the entire weekend. The company doesn’t answer its own calls at weekends and instead uses a third party for emergency call-outs. We were advised to wait until Monday and speak to the company directly. I contacted them as soon as they opened on Monday and requested an engineer. They sent the same engineer back. During this second visit, he found a blockage within the system and stated that he couldn’t say whether the blockage had been caused by him during his previous visit or whether it had already been there. This is particularly concerning given that the boiler had been working perfectly before the auto air vent was replaced and failed immediately afterwards. I was told that the return visit would only be free if the issue was related to the previous work. Despite the timing, the blockage that was found and the engineer acknowledging that he couldn’t rule out that he had caused it, the company decided the problems were unrelated and charged us, although they described the reduced price as a “gesture of goodwill”. There were also several fault codes following the work which, after researching the exact boiler model and codes, appeared consistent with a circulation/overheating issue. I appreciate that I am not a boiler engineer and that faults aren’t always straightforward to diagnose, but the timing of this failure is difficult to overlook. I understand that boilers can develop faults and that not every fault following an engineer’s visit will necessarily be their responsibility. However, when a boiler is described as being in perfect working order, work is carried out on it, and it fails the following day, I would expect the company to properly investigate whether their work contributed to the problem. Ollie deserves credit for the excellent initial service, but unfortunately the second engineer’s approach, the concerns surrounding the work, the heating not being tested despite being stated as tested, and the way the subsequent fault was handled have completely undermined my confidence in the company. I paid both invoices, including the additional £78 which was described as a “gesture of goodwill”. I didn’t agree with being charged it, and that money could certainly have been put towards other things, but I simply couldn’t be bothered to argue over it and would rather draw a line under the whole situation. Hopefully they value the £78 additional money I paid them more than they value having a customer who would have returned to them in the future. After this experience, I won’t be using their services again.
Easy booking, great customer service! On the day, Grant was on time, friendly and helpful with explaining a small issue. Great company, great experience
Great efficient, polite service.
Boiler serviced and worn seal found and replaced. Have used this company for many years to service my boiler, very happy with them
First class service
Fourth year we've used CJ Plumbing & Heating to service our oil boiler. Also for replacement valves earlier this year. Can't fault them, from the call to remind us that the service is due to the very prompt, efficient & friendly engineer who does the service. I have no hesitation in recommending them.
Work done was finished to a standard I would have hoped for and to the estimated price. Third time I have used C J Plumbing. I would recommend this company.
CJPH installed our central heating system and have maintained it on a yearly basis. They always are efficient and conduct a thorough check. Each maintenance operative that attends is always polite respectful and respectful of our property. Quality work by a quality highly professional company
Fast response. Polite, professional, good job. Used for years.
Very pleased indeed with the service received, both on the phone and when the plumber came to fit my new kitchen tap.
Used CJPH several times now for boiler servicing and replacement plus other plumbing jobs. From the team who answer the phone right through to the technicians who do the work every single one has been way more than first class. I couldn't recommend them more highly. Best in the business and fair pricing.
We found CJ Plumbing to be very accommodating and helpful. Both the engineering Brothers, Ben and Jack were extremely professional and courteous at all times taking great care of our home. It was a pleasure.
I have used CJ Plumbing and Heating several times. They always ring to let you know they are on their way and put sheets down so as not to dirty/mark the floor in the areas that they are working. They removed a radiator, all was done well, with them checking that all worked and no leaks . A good professional and polite team.
Gas boiler annual service - excellent work done in a clean efficient manner. Thoroughly recommend.
All went smoothly and Ollie 'phoned when he was on his way. He was very efficient and very patient with us when we couldn't find d the paperwork straight away.
Brilliant service never had any issues over the many years of using CJ Plumbing & Heating. Ollie is a great professional
Back boiler service was carried out very clean and kept us informed on what he was doing was on time and left the place lovely and tidy very happy.
Gareth was punctual, professional, and courteous. Second year he's been a d he'll be back next year. Recommend.
We recently had CJ Plumbing and Heating do a complete rework of our ensuite (including movement of shower and sink, changing of boxing) and conversion of heating system (gravity fed to system boiler). They were fantastic, helping with other issues they found whilst here and making us feel very comfortable. They were very friendly and honest about what could or couldn't be done, the work was done to a brilliant quality and we couldn't be happier. Will definitely be engaging them again should we need more work in the future!
Top class service from initial phone call to an engineer arriving within hours and sorting the problem quickly and efficiently. Cannot recommend highly enough.
Excellent boiler service and landlord gas certificate
I'm very happy with the installation of a new gas boiler plus now four years of service a recently installation of a new gas cooker which required extra piping etc. Highly recommend them . Felixstowe resident.
I had never used CJ Plumbing & Heating before, but following my experience they will be first on my list to contact next time I need work undertaken. From initial contact through to completion they really are deserving of a 5 star rating
Great service, access to airing cupboard by engineer left all tidy.
Routine service conducted quickly and at the time it was promised.
It's a huge company that subcontracts. They sent us some very young guys who were from a completely different company to install a radiator. Despite us telling them that our house is grade listed and they needed to be careful with the walls, they destroyed our wall, using the wrong screws and leaving two massive holes in the wall. We asked them to leave. I won't be dealing with this company ever again.
Efficient and pleasant service.
Decorating
Really nice guy, professional friendly and knowledgeable. Advised on possible change repair for efficiency and update but no pressure sales
Excellent service.
Engineers very good , knew their work and turned up on time or slightly before allotted time slot . I thought the overall job was on the high side , £331 to replace a temp/relief pressure valve which took about 20 minutes, although that did include the £108 call out charge . I accepted the quote assuming it was going to be a more complicated and lengthier job and did phone the office afterwards to see if there had been a mistake with the pricing . On the plus side heater now working.
The very best possible service from start to finish from a Google search and no experience with this company. Booking a boiler investigation and repair was efficient and the cost made clear. When Kurtis arrived he was on time (having rung to say he was on his way) and he fixed the problem with no concerns. I had been really anxious about there being a big problem and a potential big bill but Kurtis was so reassuring, efficient and kind. Fantastic service.
Very impressed with the service. Luke arrived on time. He was friendly and polite, and he quickly identified and fixed the problem with the leak under my kitchen sink. He also waited to make sure that the leak didn't recur.
Recently ha a comi-boiler fitted - amazing Mac worked all week to make all the adjustments necessary. Nothing was too much trouble - he definitely went the extra mile for us - he was so kind. Everything done professionally and everything left clean and tidy with all the old equipment taken away.
CJPH perform perfectly, good communications, on time and very professional.
After a nightmare with other plumbers CJ plumbers put everything right. Wouldn’t go with anyone else now.
Grant carried out a boiler service for me and to investigate an issue with the boiler pressure. It was all done professionally and he explained the issue and how it was fixed. He also reconnected my wet underfloor heating thermostats to the manifold which I had trouble doing myself. All in all really efficient, friendly and got the jobs done! Definitely recommend.
All done on time and 10/10
The toilet was efficiently fixed.
First service of our new boiler, brilliantly done by Grant, system explained to us and good advice received. Excellent!
100% satified with the work carried out.He was polite friendly and very tidy. Would highly recomend this company . Will use this company again .
Chose this company as had excellent service last year from CJ ELECTRICAL. This was very different! Initial diagnosis by Jack, new shower processor required. So far so good. 2 weeks later work carried out by someone (I do know his name) who can only be described as being somewhere between uninterested and clueless. Left after 40 minutes with shower still not working and suggested I may have to get used to having baths....outstanding customer service! Could be the shower interface requiring replacement, someone would get back to me. After a week I'd heard nothing so sourced and fitted the part myself. Shower now working but connections to the processor leaking. Had to wait another week for someone to return. Richard attended, knew exactly what he was doing, and refitted connectors correctly. I begrudgingly settled the invoice today (over £700) Rating would have been much lower if not for Jack and Richard. The moral of the tale......it's not about the company is it, it's all about the people!
Great company. Professionals in water treatment such as reverse osmosis and water softening.
The engineers were very friendly and explained everything that they were doing. I appreciated the plastic floor protection they put down first before starting the work. They explained and demonstrated how to operate the new boiler. Have so far encountered no issues with the work or the boiler. Will continue using this company for the future boiler services.
Crumbs, just realised I’ve known, and used CJ Plumbing for my boiler and central heating for almost 17 years. Their guys are excellent, knowledgable, curious and always have the eye on keeping costs down Could not recommend them enough.
Great communication and turned up when they said and done a very professional job and it does feel like no job is to small. They were also the best on price so win win. 10/10
Very pleased with all the work we have had done they removed old back boiler and fitted a new condensing boiler very good job and price thanks to Wain and his 2 sons very professional and friendly thank you
Plumber John attended at appointed time. Very polite, courteous and efficient - and effected the repair (replacement part) with minimum fuss.
My shower is transformed, Nick and Danni were brilliant, there was no mess afterwards, I would strongly recommend them.
Came when promised, efficient, thorough and friendly. Certificates delivered promptly
Not entirely happy with service Booked for 8-9am, arrived 2 mins to 9. Boiler inspection short & sweet Did not take out clean condensation tray/pipes Magnetic filter not drained properly! All over in 20 mins! Based on previous services, which at at least 50mins
Great communication. Great service
Always good service and Sarah who is often at the other end of the phone. Thankyou
Reliable company. Easy booking system to arrange a recent service, excellent price. Friendly engineer.
Quick professional response.
Quick response when asking for a quote, competitive price and very friendly customer service. The engineer who serviced the boiler was very friendly and polite and we will definitely be using them next year and for any emergency issues in the future 👍🏻
Very impressive team easy to deal with barely stopped during the day and everything works! Would thoroughly recommend.
Replaced our kitchen stopcocks. They were very busy when booking an appointment, but the office administrator was really good to get us booked in. The plumber who visited completed the job quickly and we had no issues. Very reasonable price for the work done.
Arrived on time and completed quickly and cleanly. Job done - brilliant!
The engineer was extremely helpful, polite and filled me with confidence that he knew exactly what the problem was. All done without delay and at what I thought was a very reasonable price.
CJ plumbing is an efficient company in performing central heating and plumbing service. We have been their customers for the last couple of years . Our experience with them during this period shows that they are professional in dealing with all the problems reported to them. The staff are caring and their answer to our calls is swift, and that’s followed soon by sending an engineer to tackle the problem. All their engineers are nice and competent. Their quotations for performing the jobs is reasonable & affordable.
In Jan I reported problems with the low flow of my boiler system / blockage resulting in recycling & resultantant recycling shutdown of my boiler unable to modulation fast enough from high to low flame. In my Vaillant book and on Google it appears to confirm that the high flame mode of the boiler & it's power can be reduced to run just low flame which would be adequate(d000) Struggled with the problem into Feb where annual service of the boiler confirmed my diagnosis. Later CJ said it did not do" low flame only" on controls. Feb CJ confirmed it would be into Mar before a pump clean or new boiler can be fitted. Potentially leaving me 3 months with a very sick unreliable heating system through 3 cold months of the year. At present checking google / instruction book to check if I can set on "low flame only"
Two visits first to assess, then to replace faulty manifold for underfloor heating. 2 engineers, both excellent, knowledgeable and courteous , very satisfied with excellent service
Difficult to get in touch in the first place and it took a while and a number of pictures before getting a quote. However, once the booking was made the work was carried out satisfactorily and courteously. A good job and a satisfied customer.
Very helpful and friendly staff. Reasonably priced work. Have used them for some years and would recommend them.
We previously used them for a plumbing job, found through check a trader. This time when we needed a plumber we went straight to them. The service they provide is very good, they are polite and keep you informed about what is going on. They are able to respond quickly, we saw someone within a day or two for our minor issues.
Great service, came out same day when our boiler packed up and we had no hotwater or heating. Very well priced also 👌
Very friendly and professional service.
Very courteous traders. Did have an issue, but within days the company returned to re- check after going through how to rectify on the phone. Thank you.
Excellent service. Very thorough check carried out on my LPG water heater. Engineer phoned 15 minutes before he arrived, which was before the time slot I was given He was very friendly and explained everything he was doing. I received the report from the company in less than a week. I'll be using this company again for regular yearly service. Highly recommend.
First class service, got me out of a muddle due to a radiator leaking, quickly and efficiently, perfect Many thanks
All staff helped me with the problem in a quick and friendly way
I had a leak in the airing cupboard, 1 call to CJ Plumbing and the plumber was out the same morning. Leak fixed and professional job done. I would certainly recommend and use their services afain
Amazing service fixed straight away, and very competitive price
Excellent service, very polite,efficient and friendly staff, would definitely recommend this company. ,
Dean was so helpful and thorough. He restored my faith in a professional. He was kind, reliable and just knew what he was doing. Please use him, you won't be disappointed , 5 star, thanks Dean
Prompt and efficient service, we were booked in within a few days at the busiest time of year. Work was completed quickly, spare parts available and costs were as quoted.
Fantastic customer service from call to service engineer. Thank you
Excellent service for several years on boiler and heating system maintenance. Friendly and professional.
Brilliant company, installed our boiler and have serviced it for the past 6 years, engineer Gareth is so thorough,very professional and a credit to this company
Had a plumber here Christmas Eve to get my heating and hot water sorted and he fixed it so I didn't freeze but will need a new pump. Soon.
Fantastic service provided over the Christmas period, fixing our hot water issue. Courteous and proficient engineers. Thanks.
Very good service and quality workmanship. Really go out of their way to help.
Nick and Danni did an excellent job and we are very happy. They had a brilliant attention to detail and left everything very clean and tidy.
We had to wait a couple of weeks for the appointment but the issue with our room thermostats was sorted out in one visit. Very pleased with the service
Reasonable, helpful and reliable service. They definitely deserve their good reviews - recommended!
Very helpful from booking the appointment to the engineer's knowledge and expertise. Would highly recommend this company.
After moving into a new property, the oil fired boiler broke down, no heating or hot water, which was quite distressing. Googled for a heating company and CJ Plumbing and Heating came highly rated with great reviews. From first point of contact with Darren, who went above and beyond to secure an engineer for the next day, Mark did a temporary repair, until the required part was ordered and replaced. I was kept fully informed at each stage, quotes were given for the work to be carried out, so no surprises. The final repair was carried out efficiently with useful advice on dealing with an oil fired boiler system. The team were an absolute pleasure to deal with from start to finish, received a courtesy call from Darren to ensure all was completed satisfactorily. I have already booked an annual service for next year, this is a company you can rely on. Would not hesitate to highly recommend CJ plumbing and Heating company, fantastic service and customer care.
Very friendly plumber who took the time to explain the faults being rectified and also answered questions about our aging heating system. Our rads are now so much hotter, now we have an efficient pumping and circulatory system once more!
CJ Plumbing & Heating are simply a fabulous company. I have used them for 2 years now and the service has been excellent. When I called Monday saying the heating wasn't coming on, the lady that answered the phone managed to get an engineer out that evening, when he was able to fix it. I understand they are are larger company now, but they have kept the customer service of a smaller/family run business. I cannot recommend then highly enough, we're fortunate to have them working in the area.
Excellent service, especially on a Sunday. Will be using again.
Professional, reliable, reasonable services . Would highly recommended!
Very happy with the work and service. Definitely use again and recommend
We have been using CJPH for 6 years, friendly, reliable, competitive
Great guys, very polite and respectful of property. Did a fantastic job and left everything in a clean and tidy state. Wouldn't hesitate to get them to do work for us again.
Very Good Reliable Efficient Service. Olli is Excellent & very clean & tidy. Highly recommended!
After a boiler service done by this company with no observations, I had a small sniff of gas, reviewing the pipework, they did not fully close the test nipple of the main gas line coming into my property. This is very poor standard, I would never work with them again, it is outright dangerous. This observation was raised after another company visited my property for a boiler related service and he was stunned to find this after having CJ Plumbing and Heating seemingly completed a service this year in April, dangerous human error, disappointing. Happy to provide release publicly all details of the (Gas Safe?) engineer who signed this off, please refrain from any contact otherwise I’ll raise a formal complaint in writing to your company under the Consumer Rights Act 2015, invoice number CJPHI52033.
Excellent service and great to deal with - many thanks
Very satisfied with CJ Plumbing in dealing with my emergency.
Annual Boiler service, efficient and quickly done. Many thanks
Excellent service. Communication was brilliant, engineer kept asking informed of arrival time and was really friendly and a thorough, couldn't ask for more.
Turned up on time for boiler service Very courteous and professional as always My go to maintainers
Boiler service - very thorough and arrived on time.
Amazing service. Very professional will be using for future jobs .
CJ Plumbing provided us with a very thorough and professional service. The staff were knowledgeable, polite, efficient and very helpful.
Had great service from CJ Plumbing & Heating to attend to an issue with my daughter's boiler After phoning and explaining the problem at 8.30 in the morning an .engineer attended by 9.15 Antoine quickly diagnosed the problem explained what was needed to repair the fault,carried out the works and had everything up and running very quickly. and all for a very reasonable price I would not hesitate to recommend this company and will definitely use again for any future repairs or installations. 5 star service all round
Engaged to fit a new Hive system. Were professional, knowledgeable and pleasant to deal with. Even tried to diagnose some issues with the boiler which was not part of their remit. Highly recommended.
Really pleased, knowledgable engineer turned up in good time, understood our system and really helped us!
Issues were resolved quickly and very professionally comparing to the previous company who spent 4 hrs and couldnt fix anything. I will definitely go for CJ Plumbing for future requests and boiler service. Very pleased.
Had a boiler replaced and location moved from kitchen to first floor. Very impressed with all aspects of the work and communication with head office. Got several quotes and CJPH was around £1000 cheaper than the next best, and about £3000 cheaper than the most expensive. I'll be using them again in the future.
Brilliant service, all the way through from annual check to booking in problem, on time engineer ,clean and tidy. With follow up check with service.
We needed to have the yearly servicing & safety testing carried out on our Gas Combi Boiler, and we found CJPH through a CheckaTrade leaflet. The telephone receptionist was good, and we were offered a appointment about 2 weeks from the call. The engineer (Ollie) was prompt to time, and he did a grand job, he was friendly, informative, very professional. We are very pleased, both with Ollie and with CJPH, and would recommend them to anyone.
Their technician did a great job.
Fantastic experience CJPH where very helpful and professional all throughout the problems with my Dads heating
Satisfactory if basic annual service. Disappointed that it did not include topping up the combimate chamber.
Very quick and efficient and local to anyone in Ipswich defo worth giving them a call all I had was a standard boiler service but was done very quickly after just one phone call to say he's on his way. No payment there and then, all done electronically along with receipt
I had a problem with my boiler and it was rectified the same day.Also recently had replacement mixer tap and radiator, easy to book appointment and really pleased with the punctuality and quality of work done.
Usually have polite service from this company, but during a routine annual boiler check, I found the engineer to be quite patronising. He did warm towards the end of the visit, perhaps he noticed his manner with me? Update: this was originally a two star review but I was pleasantly surprised with the genuine communication from CJ Plumbing to follow up my grievance. They have apologised for the engineer (who I learn is a sub contractor), and offered a credit. I feel valued as a customer and as a result, will continue to use their services (which historically have been good).
Fast to fix a leak out of hours and sensible bill. Many thanks
Came out same day as our boiler had gone in to lock out , meaning no heating or hot water . Gareth was very helpful and knowledgeable and got us up and running in no time. Excellent service.
We are very pleased with our lovely en-suite. From start to finish Nick and Danni worked very hard to make sure that we were happy with the results. The finish is excellent. They were timely, tidy and very polite and cheerful. The whole process was without any stress. Thank you all.
Excellent - great communication, prompt, friendly service
Came out to us the same day, was very pleasant, investigated the very complex problem efficiently and came up with the answer and solved it, repaired the issue within the hour and the charge was amazingly low , will definitely use this company again. Thank you for your amazing service.
Used for a number of years. Helpful reminder for booking service. Polite and pleasant engineers. Can't ask for more.
Our engineer was brilliant. Clean, efficient and knowledgable. We will definitely be back here for our service next year.
The second time I’ve used CJPH, great coms always. Their engineers turn up on time. They are professional, tidy and so far have always delivered a good quality of installation.
Always find that CJ Plumbing provides excellent and professional work, will be using again for all my plumbing needs.
I had my water tank replaced on the 10 September. They arrived at the allocated time. The two guys, Rowan and Jack were really professional and friendly, they cleared up after themselves. I will definitely recommend this company.
Great service, friendly and professional!
Excellent service from skilled workmen, backed up by efficient administration, at a reasonable cost. We have used both the domestic and commercial plumbing services and highly recommend both.
Excellent service. Took te to listen and help with a tricky situation. This was very much appreciated . Also the speed and efficiency in the way the work was done. A very big thank you.
Had to find new plumber as previous company went into liquidation. Asked Google and CJ.plumbing and heating came up first. So phoned, told them my problem. Everything was rosy after that.
Polite, prompt response, same day report and invoice, would certainly recommend
Brilliant service as always. On time polite and very clean worker Excellent work carried out proffesionaly
Have always used this company for boiler - fitting new one and servicing. Staff very helpful.
CJ Plumbing & Heating did a fantastic job installing a new walk in shower for us. Great price, quality work and a super helpful team. I would recommend them to anyone.
Friendly with no pressure to purchase. Workers happy in their work . They done a great job and cleaned up after themselves . Would highly recommend this company
Quick and efficient, and not like other companies which try to charge you through the roof
A great company - the staff on the phone are very helpful and the engineer who attended was able to resolve the issue efficiently, leaving the area very neat and tidy. I would definitely recommend this company
Wayne and Jack recently did some work in my bathroom. They were really nice guys, hard working, produced some excellent work and cleaned up at the end of each day. Couldn’t ask for better. I’m very happy with the work that they did, the whole transformation of my bathroom! Thank you
Reliable polite work people.
The team were friendly and sort the best solution for my shower. The plumber was polite and very professional. I'd use them again!
Would recommend them to anyone. Engineer on time, efficient and very tidy. Full safety test and filled in necessary forms.
Was easy to make appointment and arrived when agreed, quickly sorted out the issue. Good to have people local in the event I need something bigger done.
Our combi boiler started leaking just before we were due to have people staying. The situation was treated as urgent and immediately investigated. The parts were sourced and fitted as soon as physically possible, excellent response.
Great service from phonecall, looking at my photo of the leak so that when the engineer came he was in and out in 10 mins without any problems.
I have been a customer for many years, and will be for many years to come. I am always reminded when my boiler service is due, the engineers are clean, tidy, polite and efficient. They are also lovely, being kind and considerate and respectful of my home. First class service always. Highly recommended, five stars are not enough !
punctual, clean and pleasant operative, thorough and tidy in his work. 110 out of 10
It's the second time we've used CJ Plumbing and Heating. They're always friendly, reliable and sort the problem out.
Great job. Thank you. The guts were fantastic.
I’ve used CJ a few times now. Each time my issues were swiftly sorted. Every engineer has been great. No complaints at all. Total recommendation.
Absolutely excellent!!!!I can't recommend this company anymore if I tried!!!caring kind respectful and brilliant work too at a very fair price!!!don't waste your time with anyone else as once you have used these guys you will never go elsewhere!!!!Thank you Paul Mack and Nick and all the team!!!you guys our the best💯👌☺️just a add on I had more work done by the lovely Steve and again this company our the best can't put them up there enough!!! thanks guys👍💯☺️☺️☺️☺️☺️☺️☺️
Great service at a reasonable price , would use again and recommend them .
Rowan is the best and requested him again cause he has done a good job fixing our leak in the bath tub, sinks and had our boiler service. He has done all in a timely manner and we haven’t experienced any troubles from his work.
Nick and Danny transformed my en suite. It’s looking really great. Nick worked very hard getting tiles off but it was worth it in the end. They are lovely polite people, like part of the family. Wonderful job. Thank you. !
Excellent service from first contact through to the finished job. Communication was very good and I understood the costs etc prior to agreeing the works. Steven came and did a site survey and was very through. Once a date was confirmed Rowan attended punctually and was very respectful of our home. He discussed various aspects of the work to ensure that we were happy with the pipework etc. He worked diligently and was very tidy. The work was completed to a high standard and met our expectations. Teresa in the office also kept us updated and helped ensure everything was arranged as necessary. All in all a great experience and will definately use CJ Plumbing and Heating again. Thank you
Prompt reply & quote. Good communication, all work completed and everything left clean and tidy. Thank you
Great service. Communication good from office staff. Engineer knowledgeable and fixed issues promptly 👍
Very happy with the work & people who completed a.lovely job, would highly recommend
Very quick, efficient and clean job done
Booked a boiler service with CJ Plumbing. It was very easy to book an appointment (and move it). Very friendly engineer. Good value for money - not too pricey! Thankyou.
Excellent, couldn't fault.
We had an annual service of our LPG boiler completed by Grant Barrett this week. All happened very smoothly, the engineer was professional and polite.
Excellent service from start to finish. It is easy to contact this company, its staff are friendly, helpful and efficient. Thank you all.
2nd time I have used them , very pleased both times with the service and workmanship,
It's always easy to get hold of someone in the office via email to make appointments and I like that they ask for photos of the work required so that they can quickly give you an accurate quote. The guys turned up promptly and they worked quickly and tidily. Both were polite, friendly and approachable and most importantly, they treated my house with respect. Wouldn't hesitate to recommend 🙌
My business uses CJ Plumbing & Heating to assist with all day to day office facilities needs. They are punctual, friendly and offer excellent value for money. Would highly recommend!
Great job well done
Very pleased with work completed. Engineer was on time and very pleasant.
Came the same day found the problem fixed and extremely happy
Excellent service, punctual, reasonably priced. Fully recommend
Just had C J PLUMBING AND HEATING GREAT BLAKENHAM, a polite young man ,Lewis to see what was happening with shower ,appeared possible air lock which he's rectified, and to get in touch if any further problems, what more could you ask for THANK YOU
No fuss, on time and very reasonable fees for a boiler service 2nd year I've used this company and have recommended to friends.
I like the work. "Please confirm the full cost of the project in advance, including all necessary supplies. I'd also appreciate a detailed breakdown of the work to be done and a timeline for completion. This will help ensure there are no unexpected expenses or invoices for extra days worked. Thank you!"
CJ Plumbing & Heating run a slick service for oil boiler servicing and repair. Staff are friendly and helpful - whether on the phone or by email I always get a prompt response.
CJs and Ash have been my go to now for the last 3yrs for all my rentals properties, Honestly no need to go to anyone else. Prime example, screwed through a 22m heating pipe. They had someone to me in 30mins no time at all. From the girls in the office to boss man himself any plumbing or electrical needs the only company to call. Can not recommend them enough 6 stars
Great company to deal with. Super reliable, friendly and fantastic communication.
Good comunication from office. Engineers turned up on time. Carried out first class jobs. Gas saftey inspection. Electrical intall inspection. Engineers very knowledgeable and nice people. Did exellent job, all in all first class service. Very happt to oif had them work for me, will you again for sure. So nice to have exellent trades people doing work for me, cant rate them highly enough.
Super friendly and great service
We had a new boiler supplied and installed by CJ Plumbing & Heating. Ashley came over and surveyed the job and provided a detailed quotation within 48 hours. Although the appointment for the work needed to be rescheduled, communication was clear throughout and I was extremely happy with the work carried out. Excellent value for money.
Professional. From the first contact to the completion of the boiler-service. I was heartened after such poor treatment by local companies. Would definitely recommend.
Grant did the boiler service for me second time. I’m very happy, job has been done quick without any issues. Highly recommend CJ plumbing and heating.
Very satisfied with service you gave me. Thank you
Helped with a plumbing leak at short notice on a Sunday. Arranged for a technician to attend for a repair within 24hrs. Can’t fault that at all. All staff I spoke to were helpful and price was fair. Would use again.
Brilliant all around. We were really pleased that we could be kindly squeezed in for a boiler service at such short notice, and very happy with all aspects of the service. Communication was great, we received a clear confirmation email straight after booking which was useful and Antoine the engineer also phoned as a courtesy call on the day to let us know he was 10 mins away. Antoine was really polite and respectful with the chaos of a newborn and kids running around on a Monday morning! He also went out of his way to help with the boiler / heating system and was clearly very a knowledgeable engineer. Really recommend, and we will be using CJ plumbing and heating for all future boiler services from now on!
I had a very good experience with this company, who completed all the work I needed doing moving some wiring and installing a radiator within a quick timeframe and without any problems. My tradesman Richard was very professional, friendly and good at his job. I would thoroughly recommend CJ Plumbing for any works needing doing. Well worth the money for some peace of mind that you're going to get a job done properly! Thank you.
Wayne & Ben did a great job replacing our boiler and radiator system. They were efficient with everything being left neat and tidy afterwards. I would have no hesitation in recommending C J Plumbing & Heating as a quality installer.
Amazing service, called with toilet not flushing issue on the Wednesday, arrived 9am on Thursday, up and running with everything sorted within 30 minutes, fantastic service, really impressed. Will definitely use again..
Wayne and the team completed first and second fix our new ensuite. CJ were very accommodating to our requests as we needed them back at different times as the job progressed. They fitted us in at short notice and completed the woks to a high standard at a reasonable price. Would certainly recommend CJ for all your plumbing needs.
We've had Ollie from CJ Plumbing visit us twice in Hadleigh for boiler related things, and both times he's been on time, friendly and really informative!
WOW!!! CJ Plumbing & Heating exceptional company, fantastic service. Ash and Jamie run a very professional service and all staff are extremely helpful. We had a major problem with our external oil boiler; Gareth the engineer and Kane plumbing were exceptional and very competent!!!! Customer Service - Molly, Sky and Theresa; Accounts - Karen. Thank you all so very much for your amazing service and for listening to all our concerns. WAHOO!! 🎉We are so very thankful to you all for giving us a fully efficient and running boiler. Paul & Angie.
Very professional. Good service.
Excellent service. Very thorough and professional would definitely recommend
Very helpful staff. Heating engineer was On time and did a good job, Very Polite.
Thank you for a very quick response to deal with one of our customers who had no water and no heating much appreciated.
Always friendly, efficient and reliable
Had solar, battery, air source heat pump and new central heating circuit installed by CJ over the last few weeks. From planning to install the staff were diligent and courteous. They minimised disruption and have left the house in a tidy condition. I would recommend them to others.
On time, very efficient and courteous. A pleasure to deal with.
Great service, as usual. I have been using CJ Plumbing and Heating for 3 years now and no complaints so far. The engineer is always on time, kind and quick. Would definitely recommend :)
Great service, kept me informed and carried out the work quickly. (We were then due to go away for 3 weeks!)..Communicated via email which worked perfect for me whilst I was at work. Time slot given, and a call before. Used for my rental boiler service & now personally for a repair on a boiler/ water pressure blockage. Will absolutely use again. Thank you!
I had problem with my hot water c j plumbing sent out there engineer out who solved the problem very quickly I am very happy with the service I received. Richard B
Brilliant service really efficient, good communication and reasonable pricing
Heard they are brilliant from a family Will call and organise a boiler check.
Excellent service. Installed new boiler and hot water tank
Needed a boiler service in a hurry as usual CJ were very helpful on the telephone (Teresa) and the service was carried out within 2 days .
Hired CJ plumbing to do a first fix on a new wetroom and also fit the wetroom former tray. The price did go up a bit from what I was quoted as they needed a second day to finish it, so keep that in mind when you get quotes. But, the guys that did the work did a brilliant job and were really nice and helpful. I plan to get them round again when when I do the main bathroom.
absolutely brilliant, I highly recommend this place, the man who came out to fix our problem went above and beyond to help. Great service.
Easy to contact.Effecient telephone customer service when booking. Price quoted and appointment booked for a boiler service no trouble. Friendly, informative and clean service on the day. Thoroughly recommend.
Excellent and efficient service.
Efficient and friendly. Great service!
Sound knowledge, quality workmanship, honest and courteous
Had been to two other plumbers regarding my heating and they had all said I would been a power flush to get it working again after I had a repair to a leaking pipe. CJ Plumbing came round following a recommendation from a friend and they sorted the issue within an hour (it was an air lock). Very knowledgeable, very friendly and have them coming back to install a Hive thermostat so I will update with how that goes.
Great company - really pleased with the service we have had start to finish. Helped when we found a subsequent leak following works and have promptly dealt with all jobs undertaken.
Turned up on time, No fuss, friendly, job done
On time, called before appointment, engineer was knowledgeable and really helpful around new regulations and office were very efficient.
Very efficient and friendly service! Booked a service on my boiler as having issues with hot water. The engineer was very polite and respectful of the property. Once the fault was found, booked in to have it fixed quickly as they understood I had a newborn and needed hot water quickly. Would recommend this business.
Good service will use again
Absolutely brilliant service, they supported my elderly mother when she had problems with her water tank. Technically good, and kind + compassionate
An excellent service. On time. Very professional and friendly.
Great service A +++++×
Kept advised of arrival time which was awkward for both parties Fitter went over and beyond Very professional
Lovely receptionists and good professional service good value!
Excellent! Fast, friendly and reliable service!
Absolutely service! Darren was extremely helpful and managed to get an emergency plumber so quickly to my mum who had a leak coming through the ceiling. Excellent communication throughout and very reasonable call out charge. Would definitely use again, thank you!
Excellent service
CJ Plumbing replaced our central heating boiler in May. We are very impressed by the work. From the initial visit to look at the requirements, including getting round the tricky technical challenges of our particular set up, through to the actual installation, CJ Plumbing were professional, adaptable open and friendly. They were ultra-careful of our fixtures and fittings. I will add that we were even more impressed that one of the people doing the work was training. It is really good to see a business investing in younger peoples future. Extra bonus points for that.
Mr Oliver Hill came out to service our gas boiler. He arrived on time did an excellent job, certificates were all in order and received the next day. I would use this company again in the future.
perfect customer service, efficient and overall a great job
We found CJ Plumbing and Heating very responsive, highly professional and efficient. The plumbers and tiler who did the renovation of our bathroom provided constructive advice to us and the cost was extremely reasonable. We would have no hesitation in recommending them and would definitely use their services again.
Boiler Service - Professional, Punctual, Speedy and Efficient. Brilliant!
Fantastic service! I put out a plea on Checkatrade for a plumber to fix out broken flush system in the cistern. I had a call back from CJ Plumbing and Heating within a few hours and they arranged for a plumber to come out the next day, which was fine because the issue wasn't a flood risk. The following afternoon, a very friendly and polite plumber turned up, fixed everything that needed replacing, checked it all over and tidied up. Good as new! Brilliant. I highly recommend this company for any plumbing needs. A very happy (and relieved) customer!
Job wasn't done properly, had to use another specialist. Feedback unprofessional and rude. Save yourself from problems use another company.
Arrived on time. Problem quickly fixed. Would use again
Very professional services, get the job done in few days, nice and easy communication, thanks
Booked in for annual boiler service, nice quick and easy to book, engineer rung on the morning of the appointment to say he was on his way. Job done quickly and efficiently. Will definetly be using these guys again 👍👍👍👍👍
Provided a clear quote for the work. Able to book an appointment within a few working days. Arrived promptly and completed work to a very good standard. Were able to do some additional work to resolve a problem that was found. Very reasonable cost for the work that was done, will definitely use them again for any further work.
Cannot recommend CJ enough. Quick and professional in sorting my issue!
Our gas water heater stopped working had to have a new heater Drew & Jack came from CJ Plumbing 0nThursday 26th Jan, they worked their buts off did not stop all day to complete so we had heat & hot water cannot thank CJ plumbing & heating & once again Drew & jack come highly recommended Mr I.W.Hall
These guys are really professional,they just renewed my gas boiler with a few extras included to bring the heating system up to date. Great price with quality workmanship with a shout out to Drew and the guys who did the work . Thanks guys.
Excellent customer service in gaining an appointment. Engineer was on time, very professional and honest, I had to wait for a part over Christmas and they came out the first week in Jan to fix the boiler, again arriving on time and swiftly sorted the issue. Very reasonable pricing too.
Installed new combi boiler. Very pleased with the result. Quotation was very reasonable and contractors worked above and beyond expectations. Clean, tidy, friendly and efficient. A++
Would highly recommend. Hard working above and beyond. Neat, tidy, efficient. Thank you Wayne and team
Very expensive service. This company will apply over 20% mark-up to the actual price of the parts. Quotes are rather basic giving you cost for their service only - no description of service or cost of the parts. Quote for the repairs I received was not inclusive of VAT, so don't be surprised if the final cost is 20% higher... I used different company which saved me £450. Don't recommend.
Excellent prompt service. Very pleasant engineer who was able to identify the problem and repair it This was particularly appreciated as it was one day before Christmas Eve and we desperately needed heating over Christmas. Thank you
I made an urgent enquiry on Wednesday this week to CJ Plumbing and Heating as my boiler had packed up completely, during the worst possible time. The lady I spoke with took all my details and understood the unfortunate position I was in and Wayne came back to me with a quote very quickly after I sent pictures over. Even though I didn't go ahead with them due to timescales, I have to say a thank you for taking the time and understanding the urgency of my issues. From what I experienced with CJ Plumbing and Heating I'd have no issues recommending them. All the best, Shane
I phoned up for a repair of my boiler, got a very quick response, and the engineer came out within a few days to estimate the work to be done and the part to order. Then we arranged for the actual repair to be carried out, and this was within a few days as well. All in all, a very professional company with polite staff, and the cost wasn't that much either. Would highly recommend.
Fantastic service, always very responsive and follow up quickly with reports of works carried out, and quotes/recommendations if anything else needed.
Very thorough Boiler Service the engineer was very knowledgeable. Good service from booking to invoice and report
We're a property company, Landlord/Developer. CJ Plumbing are our 'go to' for all plumbing, heating and gas. Quick, friendly, efficient and professional. Really understand the needs of their customers. I cant recommend them highly enough. Commercial, residential, site or domestic, they're your perfect fit.
Excellent service. Addressed our emergency within half an hour of call and returned the next morning to carry out a full repair. Fully recommend this responsive and professional service.
Over the weekend we had a blocked loo. I emailed Ashley and he came to our rescue. Within an hour a member of Ashley's team contacted me and said he would be at the property in an hour. Within the hour there he was on my doorstep and in minutes the issue was solved. We have used Ashley for many jobs across my various properties in the area for many years. Ashley is trustworthy, professional, skilled and has sorted everything for me. Thank you to Ashley and his team for everything. I would highly recommend him.
Service of combi central heating system. Arrived on time, texting half an hour before. Quickly and thoroughly did the work. Very impressed with professionalism. Very polite.
Very good service
Repair shower drain leak. Review of existing pressurized water tank installation and provide report. Great job and no complaints
We had a complete bathroom re-fit and the service and quality of the work were excellent. CJ Plumbing & Heating were flexible and able to reschedule when plans changed (the tiling took longer than expected). They were able to supply an electrician and tiler and they recommended the flooring company and plasterer, which made everything a lot less stressful. They added in the finishing touches for us (putting shelves up and fitting the blind and skirting board) and were able to solve problems in a professional way, such as when the toilet we ordered was cracked. I wouldn't hesitate to recommend.
The engineer came on time, and conducted the boiler service and repair in a professional manner
I would highly recommend this company. Their prices are very reasonable, the work was carried out promptly.
As usual, CJPH carried out my annual boiler service in a clean and efficient manner. Oliver's advice regarding the best use of the thermostat during the summer was particularly appreciated during these cost conscious times.
Full bathroom installation. CJ Plumbing and Heating did an excellent job, including their recommendations for tilers and flooring contractors. Aside from the outstanding work quality, they are also very polite, very punctual and very tidy. Their office staff are also really important to making the whole experience a very easy one. All round excellence.
A great company. Helpful, professional and keen to try and support to get things done around my work schedule. From the people in the office to those who came to the house, they were all superb. Would really recommend this company to others.
Used CJ Plumbing for a number of jobs renovating house, including changing from an oil boiler system to gas, re routing plumbing to new areas of house for a new ensuite and downstairs toilet.
Brilliant company, organised radiator removal and new ones installed. Spoke to Ashley, very helpful and polite- nothing was too much trouble. Engineer came when they said he would ( was actually early!) Grant ( the engineer) was also polite, job was done in the time frame given to me and he cleaned up any mess he had made! What more could you ask! Would highly recommend. 😊
Really happy with this company, were able to book me in quickly. The professional they sent , John, really knew his trade. Quickly identified and resolved the issue. Will use again.
Removed our old wet room and replaced our wet room with supplied materials (new shower, new toilet, vanity unit, sink and towel rail). The plumbers were friendly, knowledgeable and courteous. It was so much easier having 1 point of contact for all of the work to be done. Communication was very good. I would highly recommend this company & wouldn't hesitate to use them again.
Never called back. Not professional at all. Waste off time
Spoke to this company in the morning and they sent someone by the afternoon. We had no hot water. Plumber came and he was very friendly and professional. He explained exactly what the issue was, what caused the issue and how to resolve it in the future. No over charging or hidden fees. Came, fixed the problem and left. Perfect! Thankyou.
Highly recommend
Having used CJ Plumbing for the annual gas inspection - and had a very, very good experience (professional and proactive staff) it was only natural to call on them when we found a leak in the gas pipes. Rather than "suck in air and shake their heads" their inspection came up with the most economic and prompt fix. And in cold winter that's what you need. The took less than a day for a full re-route for the boiler and hob and everything was put back as if they were never there. Would strongly recommend this team to anyone again.
Exceeded expectations New to the area, I found CJ plumbing via Which Trusted Traders; we expect a certain level on service and they excelled. From the point I contacted Ash for an initial quotation, through to planning, support, and the build, there was a strong focus on keeping us informed and engaged on each key decision. The engineers, Wayne, Drew, plus 2 apprentices gave an impression of really enjoying their work and taking pride in it. This is clearly seen in the final outcome which borders on OCD when it came to aligning any pipes on view. (Very old house). A little more about the job. Grade II listed, twisted, uneven, long farmhouse dating back to 1400 with plenty of little surprises for the team. 2 jobs completed, there is also an annexe: • Farmhouse - Decommission legacy oil burner, remove 2 immersion heaters and 2 loft water tanks. Replaced with an energy efficient heat only oil boiler system for heating and hot water plus a hot water tank. Having spent one cold winter here with such a dysfunctional set up, the difference is transformational as we move into autumn. Dare I say I am looking forward to it getting really cold outside! • Annexe - Removal of old gas boiler; replaced with an external energy efficient combi oil boiler in the annex. We work here, again, last winter was incredibly cold and I couldn’t imagine not having a functioning central heating system now!
Good communication. Competent work.
Great service
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2012
- MCS OFT-500354
- Emergency call-outs
- Domestic work
- Commercial work
- Work guaranteed
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