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Gas Safe Bristol Ltd logo, heating engineer in Bristol

Gas Safe Bristol Ltd

4.9(317)Bristol  •  REFCOM  •  RECC

Heating work

About

Gas Safe Bristol Ltd is a heating engineer based in Bristol. They take on landlord work as well as the everyday heating jobs in homes.

Reviews

4.9

Gas Safe Bristol Ltd is a plumbing and heating firm that many customers use for boiler servicing, repairs and installations. Phil is named repeatedly as a friendly, punctual and professional engineer who explains the work clearly and leaves the area tidy, and several customers also name Jack, Dan and Richie for boiler and radiator work. Others report heat pump, solar, bathroom and wet room jobs, with work described as high quality and tidy. Some customers report problems: one says a PAT test engineer moved furniture and left a mess without putting anything back, another says guesswork repairs led to a boiler replacement being suggested when a small part fixed it, and one reports a badly routed gas pipe across a newly renovated house. Others describe a missed appointment with no real explanation, a boiler repair that left them without heating or hot water over a weekend, a bathroom job billed at £950 after damage, and a solar panel job where they disagreed about the price and were not refunded their deposit.

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Will R.Oct 2026 · Google

UPDATE 2: You say you take every complaint seriously and yet you’re getting sarky to me online. Not a great look for you guys. Funnily enough, I’m not in the habit of giving my address or contact details out online, and if you’d actually sent a professional reply back to me in the first place instead of an aggressive, dismissive response, all of this could have been avoided. Won’t be wasting any more of my time emailing you because clearly, your customer service is badly lacking. But well done for trying to be clever… UPDATE: Adding to my review because of Gas Safe’s reply. Ah, I must be making it up then… You were sent out to me through your contract with The Bristol Residential Letting Co, which I presume is why you’ve sent a flippant response back and your employee gave such awful service - because you can hide behind the ‘you’re not on our records’ excuse. Contact me directly and I can give you specific times, dates and correspondence. Looking forward to hearing from you, although I won’t hold my breath 👍 Really shoddy experience. Electrician came round to do a PAT test and after having to call me to explain how to ring a buzzer to let him in, we were then left with an all-mighty mess. The electrician had pulled out our heavy tv unit, arm chair, bed side tables, rearranged cupboards and unnecessarily messed up piles of folded linen, and then left without making a single attempt to put ANYTHING back. I don’t expect things to be perfect after this sort of a visit, but to not make any effort at all is really poor form. Surely moving furniture back and forth is a basic part of the job - if you can move it out, you can move it back. Screams arrogance and laziness, so if you value respect I’d avoid these guys like the plague.

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Vermin42Oct 2026 · Google

Rubbish company. Attempted repairs done based on guess work, and charged for it. Got someone else to correctly diagnose and fix fault, first time ! Rip off merchants. Don't use these con artists. They've now responded to the wrong person. On the third visit the engineer tried to tell me that i needed a new boiler. The boiler is working absolutely fine after a £30 part was fitted. Gas Safe are no better than Mathisons who also tried to sell me a new boiler. And just to add, i paid all of my bills to gas safe, in full. Money for nothing.

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tom P.Sept 2026 · Google
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Kristina B.Aug 2026 · Google

We been using gas safe company for over 6 years. Super reliable, great prices. Steve and his team delivers excellent skills and is very quick to attend to all our sites.

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Benjamin D.Jul 2026 · Google

Fantastic work from the team planning and installing my heat pump and solar system and then the touch up works afterwards. Excellent communication and a very high standard of work. Many thanks.

Area

Bristol, BS3

Opening times

  • Monday8:30 AM – 5:00 PM
  • Tuesday8:30 AM – 5:00 PM
  • Wednesday8:30 AM – 5:00 PM
  • Thursday8:30 AM – 5:00 PM
  • Friday8:30 AM – 5:00 PM
  • Saturday9:00 AM – 2:00 PM
  • SundayClosed

Additional information

  • Incorporated 2007
  • Gas engineer
  • REFCOM REF1024221
  • RECC
  • Landlord work

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