Rickman Heat Ltd

We used Rickman Heat to install the ASHP and hot water cylinder into our new Passive House in Herefordshire. Fred and his team were professional and knowledgeable and clearly knew how to get the best performance from our ASHP. I've met plumbers who will install an ASHP and not care whether it performs or not. This is NOT the case with Rickman heat. Lovely tidy job. They were all a pleasure to have in the house. Nothing was too much trouble and they took pride in delivering a first class job. Communication was great with the office and the paperwork was straightforward. I would not hesitate to recommend Fred and the guys to anyone.

Fred, Chris and Gary were absolutely brilliant. It's such a huge job but they worked incredibly hard and had the whole job done extremely quickly, even doing a few extras as well. They are all lovely to work with and minimised the disruption for us as much as possible. Fred and the team clearly have a huge passion for getting these systems in and working as efficiently as possible and this really comes across. Their expertise was really clear and invaluable for implementing such a complex project. If you have an older or weird property, or been told you can't have one, that it would be too difficult, trust these guys with your heat pump install.

I would highly recommend Rickman Heat. I feel very grateful to have found a heat pump installer who I could really trust, who is in the business for all the right reasons and who really knows his stuff. Fred and the rest of the team were a pleasure to deal with and have done a really good job. I'm delighted with my heat pump!

I’m just finally coming to the end of a long stressful 2 year self build and can honestly say that the experience has shown that it’s very hard to find a tradesperson that can achieve the simple qualities that I would assume that all offer but most just don’t.. Fred and his team however are among the few that most definatly do.. they are personal to the the project, they communicate and treat you in an efficient and professional manor and they totaly care and take huge pride in there work. I can not recommend them enough and I wish them huge success. Thanks Fred, Chris, Tom and Liz. You have been amazing from start to finish Rich & Lou

Fred and his team installed a heat pump in our house and I have to say they wen't out of their way to make it as smooth for us during the install as they could. Also the design means that the impact on our house is minimal. I couldn't be happier. There was an issue that came up that we agreed a solution to, but an hour later one of the team came back to me and said "I have thought of a better solution, what do you think?" Despite this meaning more work for them. Fred also got his team re-laying the patio, despite this being initially excluded, just because they'd run out of things to do. Really top rate. Only challenge is how popular and busy they are!

Fred and his team are terrific, reliable professionals who installed an air source heat pump for us. They designed and fitted the entire heating and hot water set up for our old victorian house. The job ran on time, with clear communication throughout and the price quoted was the final quote paid. Really couldn't recommend them more, and already have to others considering getting a heat pump.

Rickman heat supplied and installed our air source heat pump, they were competitively priced, very courteous and worked efficiently and cleanly. Their workmanship is to a very high standard and I would recommend Fred and his team.

If you want a heat pump then look no further - you need Fred and the Rickman Heat team! Fred is an expert at designing heating systems that run as cheaply as possible (depending on your appetite for system upgrades) and knows a huge amount about how to get the best out of a heat pump system. (A bad installer could leave you with a system that doesn't meet your needs and costs 50% or even 100% more to run!) The team were very conscientious, respectful, punctual and friendly - it was great to have them working on the house and they took everything in their stride; they work hard to get all the important details right. All the administration and communication leading up to the install was great. We're so grateful with our new super comfortable heating system and very happy to be rid of our gas boiler. Massive thanks to Rickman Heat!

Fred and his guys are fantastic, I can't fault their attention to detail and friendly manner. The whole process from design to install was great and we are really happy with the outcome of having a heat pump that has a high scop and is really efficient for a 1960s house, which shows that the system was designed correctly. I would happily use them again and recommend them to anyone.

Solar panel installation with battery. Really pleased with this whole project: from initial discussions, detailed proposal, excellent communications, responses to questions raised, the installation and commissioning. Very professional team, efficient, diligent, knowledgeable and respectful of our property and us as customers. Highly recommend!

Fred designed and installed an air source heat pump system (7kW Vaillant Arotherm Plus) replacing our existing gas boiler and cylinder, also involving a partial repipe and replacement of most of our radiators. The install went very smoothly and we are really pleased with the results. Would recommend to anybody!

Fred helped design and install our heat pump a year ago, and the results he has achieved with the design are amazing. 430% efficiency on heating, 330% on hot water! Fred and his team are highly professional, but also personable and happy to entertain ideas and explain their thinking. They worked seamlessly alongside the solar engineers, and within a week, helped us become fossil fuel-free! The installation Fred completed, along with our solar panels and battery, has saved us (at least) a whopping £3000 on our usual £3600 annual fuel bill. Fred and his team were great with after-sales care, ensuring that the system was working as efficiently as possible and helping to tweak it where needed.

Old terraced houses in built-up areas can run heat pumps effectively, quietly and efficiently if they're designed and installed by the right people. Fred, Tom and Gary put all our potential concerns to rest. Our system works beautifully - it's so much cosier than before! - thanks to the thought and care they put in. Fred seems to have endless patience with constant questions, and when the main install is over, he doesn't disappear but keeps answering and comes back to carry out helpful tweaks that optimise the system. His knowledge, confidence and curiosity about what he's doing are hugely reassuring, and he's happy to take non-standard requests. A really positive experience making the energy supply of another normal terraced house fossil fuel free.

Fred helped us not only decarbonise our home, but upgraded us from an outdated (and dangerous) back boiler to a heat pump with new radiators. The house is now warmer and cheaper to run. The whole process was professional, data driven, and conducted with a zen like patience. One of the best people we got to work with during our renovation.

Professional install, a genuinely nice and trustworthy contractor. Knows his stuff about modern heating design, couldn't be happier with the work he did for us! Thanks Fred & Tom!

Having our heat pump installed by Pink Heating (ex BG installers) around the time when the energy prices rocketed in 2022 meant there were few points of reference regarding costs while trying to estimate consumption. It was eye watering. As it turns out, the way the installers had set it up was like a boiler, so massively inefficiently on many levels. Fred sorted us out. Reduced the curve to 0.6 (nudged it up to 0.7) from 1.4, took the smart thermostats out of the picture which were just confusing things, and now the COP has shifted from 2.7 on average to 3.5 and counting. The feel of the house is much nicer, too. Makes a huge difference having someone who understands heat pumps and doesn't come from the British Gas school of home heating. Thanks Fred.

I chose Fred because he was a mechanical engineer previously, meaning he understood things and could problem-solve from “first principles”. I knew he would be thorough, even though I believe we were his first solo quote. He was patient when I wasn’t ready to start and was fantastic when I was. I did my own underfloor heating, and pipework & radiator upgrades, which Fred helped me with the design of (and supplied the radiators to save on VAT). He stayed with me one evening until 8:30pm to get our underground pipework buried below the frost line as the forcast rain would have collapsed the trench over night if we hadn’t finished the task. Dedication! He also honoured his quote when a small mistake was found in the downstairs design (partially due to my UFH loops being too long for the required flow rate) and required some additional radiators. The only negative I can think of, is that it wasn’t communicated that I would be responsible for getting rid of general rubbish (I was only expecting the old oil boiler and oil tank to be my responsibility). It was fine, but unexpected. The system has performed great so far, and despite our leaky old house, we’re on track for a SCOP of 4. Fred has also been super helpful by text for tweaking the system to try to get more efficiency. I would highly recommend Fred to anyone, and have recommended him to many people already. Thanks Fred!

Thanks for the installation Rick. We are really pleased with the result!

Excellent - Rickman Heat is tops! Bearing in mind we have not yet used the heat pump and underfloor heating for house heating, only for the water heating as we are in a heat wave, but am happy to review the results of the house heating towards the end of the year. I'm very confident it will be all sound. Fred is friendly, patient, trustworthy, careful, attentive, thorough, good at explaining the technical stuff and offering helpful advice without any pressure. He does what he says he's going to do. His new employee was also excellent as far as we could know. He will do non-standard work if you ask for it - he's accommodating - we had several extras we wanted like no plastic in the pipe insulation which he did. After installation of hot water tank and all the pipework, he was willing to change it to a smaller size because we have what are probably somewhat unusual needs. He did this without complaint and no extra charge! His pricing is reasonable, less than we thought!

Fred got me out of a hole when another installer had to bail on me due to unforeseen circumstances. He has recently finished up a large job at our house, which included heat pump, one floor of radiators, two floors of underfloor heating and complete hot and cold re-pipe all round. It was all completed in a highly skilled and professional manner, and Fred is a real pleasure to deal with. I would not hesitate to recommend Fred to anyone looking for a heat pump install done to top spec.

Fred did a great job on our heat pump install. He knows his stuff and worked diligently to get it up and running, working around a busy family household in a cold February. Recommended.

Fred recently fixed an issue with our heating that two other engineers failed to correctly diagnose and solve. He arrived promptly, left no mess and explained everything perfectly and is very knowledgeable. He was thorough and I felt reassured that he wasn't going to leave until he was totally satisfied the fault was gone. If you have renewable heating I'd highly recommend him.

Fred recently converted our old house from oil heating to a superb air source heat pump. Give him a call now if this is something you are considering doing. He will soon be inundated with work as he is so good, and trust me I did my research and he is the best. His approach was completely customer focused and about driving down our energy bills every year. NOT just install it and leave you guessing if it is going to save you money, as so many companies do. It felt like a real partnership working with him, where he listened to our concerns and we found solutions that minimised disruption but maximised the potential savings from the system. He was also a pleasure to have in our house and working with heat geek it was great to have the assurance of a company guarantee. The real thing that sets Fred apart is that he genuinely cares, this is more than just a job for him, he really believes in this technology, and wants to show everyone how best to use it for all our benefit. He is professional, responsive, extremely knowledgeable, and always on time, if he says he will do something it will be done and at no point did we ever have to chase him for a response, which we all know if so time consuming. As I said contact him now you won't regret it.

Fred was very professional, knowledgeable and helped to solve an install issue with a ground source heat pump. Well done Fred look forward to recommending you more.

We got in touch with Fred via Heat Geek as we wanted a brand new Air Source Heat Pump (ASHP) installed in our property as well as an update to our central heating. Fred performed an analysis of our property based on its insulation, age etc and provided a comprehensive plan to help us get the most out of our new system which we were very happy with. He was very communicative as we worked through the specifics together and identified styles, sizes etc and we felt included and in control. During the installation itself, Fred was diligent and on-time, working long days to deliver a fantastic product for us. Where we ran into issues Fred did a great job of problem solving on the fly or supporting us in solving them where he couldn't directly. My partner and I worked from home on and off during the works, which Fred took in stride and was very respectful of. The working areas were kept clean and tidied thoroughly once the works were completed. We couldn't be happier with the final results, a beautiful heat pump promising a warm and less expensive winter, and a huge upgrade to our overall central heating with a compactly-assembled hot water cylinder and well-installed radiators in sensible locations. Thanks Fred - we look forward to seeing you again soon for your kind offer to take us through the finer details of living with a heat pump.

I contacted Fred after a large-ish firm had installed a modern, replacement air source heat pump at my home, but there were enduring heating issues and the system was not delivering the level of efficiency / performance I was promised. Fred was extremely thorough in inspecting the whole heating system and diagnosed a number of areas where gains could be made. He demonstrated a really strong knowledge of my system and how I could potentially get the most from it, and he was also able to address the heating issues which had recently started happening. Would definitely recommend Fred for doing such a thorough, top quality job!

Mr Rickman did an excellent job. He repaired work that a previous plumber had messed up and now we have twice the water pressure we had before. He was on time, efficient, respectful and left the place as he found it. I will be recommending Rickman heat to my friends and family.