County Glass Ltd
4.3(40)Winchester
Reviews
4.3
County Glass Ltd is often praised for fast, friendly and helpful service, with accurately made replacement glass and mirrors, specialist glass and even bespoke stained glass work all mentioned positively. Customers value clear communication, good advice and efficient staff, although a few reviews raise concerns about pricing, follow-up and the quality of one glass product, showing that experiences have not been consistent for everyone.
Really disappointed with glass, it had waves and pits in the glass. County glass came out to assess the faulty. They said it was acceptable and there was nothing they could do as it was the process of the making of the glass. Shabby workmanship!! Keep away from County Glass!
never had any complaints in 20 years good advice when required and alway able to assist going the extra mile. not the cheapest but good quality service
Absolutely wonderful in every way. I had broken a glass cover on a clock. It was replaced exactly, with great efficiency and courtesy. Thank you so much.
awful customer service and quality from this company!!!
Perfect replacement of the glass. Sizes were exactly as ordered. Very good comms via email.
Cmon guys you can make it better
Good service
County Glass were one of the few companies that were able to supply Pilkington Mirropane Chrome Plus glass for us. Nick responded to queries quickly and efficiently. The finished product was exactly the right size and reasonably priced. I would definitely use this company again. Very helpful staff, efficiently run company.
Good prices and great service
Brought in a broken mirror from motorhome for replacement. Counter staff were very helpful and efficient.
Over priced, profit put way before customer service. Some of their staff could benefit from training in how to treat the public.
Fast efficient and friendly service
Wonderful friendly and quick service. I dropped a garden mirror in to have the glass replaced, and it was ready to collect in under 2 hours. A really good price too. Cannot recommend more strongly. Thank you!
Very helpful
Professional and helpful staff.
Nice people
Top quality products and service.
Very helpful staff
Bought a perfect fitting stained glass window! They created it from measurements and photos. The finished product is outstanding and suits my home perfectly. Can't thank them enough for the advice and artistic skills. Plus they were about half the price so making it a double whammy of happiness!
Great service well recommend.
Still awaiting a call back from 3 days ago even with numerous other calls to them to save time have taken my custom elsewhere now... Thank you for your response but I would like to add that I wasn't rude this morning I simply stated that was awaiting a callback from three days ago and had phoned numerous times within this time frame not once have been offered help or assistance and had I been able to visit your branch I would! Although five stars for a quick response to negative feedback!
Most of the staff very helpful
👍👍
Super helpful and quick in replacing the glass in a mirror.
Fast friendly service
Dealt with Andy and nick in the past and they are good guys and always been willing to help.
Excellent. Helpful & great service
Very good customer service and professional production of glass
Area
Opening times
- Monday
- 8:00 AM – 4:30 PM
- Tuesday
- 8:00 AM – 4:30 PM
- Wednesday
- 8:00 AM – 4:30 PM
- Thursday
- 8:00 AM – 4:30 PM
- Friday
- 8:00 AM – 4:00 PM
- Saturday
- Closed
- Sunday
- Closed
Additional information
- Incorporated 1961
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