Classic Windows and Doors Ltd
4.6(142)Nottingham • FENSA




About
Classic Windows and Doors Ltd is a glazier in Nottingham, trading since 1999 and covering Nottingham and Leicester. They work as a glazier, and the work they do is guaranteed.
Reviews
4.6
Many reviewers of Classic Windows and Doors Ltd report friendly, helpful staff and good quality windows and doors. Reviewers also praise the fitters as polite, tidy and respectful of their homes, and some mention clear communication and helpful aftercare. Some reviewers complain about rude or unhelpful customer service, including ignored emails and calls and being hung up on. Others report poor installation work, such as a window fitted out of level, and problems getting warranty repairs or remedial work done. One reviewer says they were pressured with repeated calls to pay the outstanding balance, and another describes a company car being driven dangerously.
Absolutely sensational team I’ve been working over the last 4 years with classic and they are good , honest pricing and deliver . Wouldn’t even bother going anywhere else Skye , sue and the whole team are a pleasure to work with
Brilliant service, glass made within the hour,
Excellent job throughout, very helpful fitter’s, left the property as clean as when they started, would have no problem recommending to anyone.
We became aware of Classic Doors by going through the Solidor website design software and Classic Doors came up as an approved Solidor installer in my area. On two visits to their site we found Skylar and Sue to be very accommodating despite it being a very busy working environment. Their price for the job was very fair compared to two other quotes we received. The installation team of Ian, Sam and Paddy were friendly and professional. We are very happy to recommend this company
Second to none, would highly recommend. Sue and skylar were amazing and easy to deal with
After searching high and low for a reasonable price for my new patio doors, I was recommended Classic by a family member, and I can honestly say they did not disappoint! A special mention to Sue, who was extremely professional, attentive and true to her word. She delivered exactly what she promised, keeping everything smooth and straightforward from start to finish. I would highly recommend Classic to anyone looking for new windows or doors. Excellent service and great value for money! 😊
Excellent service
I had my two windows replaced a couple years ago. It was a great service, came out quick to do us a quote and gave us a great price. Very happy with the job. Very professionally done. Highly recommended.
I recently had our new aluminium bifold doors installed by Classic Windows & Doors Ltd, who were appointed by Gallery Kitchens & Bathrooms as part of my kitchen renovation. I couldn’t be happier with the service. The two installers arrived exactly when they said they would, were extremely polite and professional, and worked efficiently throughout the installation. They clearly knew what they were doing and took care with the fitting, which was really reassuring. The finished bifold doors look absolutely amazing and have completely transformed the kitchen. They have given the room a beautiful, modern feel and have made such a difference to the overall space. A big thank you to the team at Classic Windows & Doors for doing such a fantastic job. It was a pleasure having them work in our home, and I would happily recommend them to anyone considering aluminium bifold doors. A great job from start to finish! 👏🏼
St James Church are extremely pleased with the windows fitted by Classic Windows. They look great and the cost was very reasonable. The fitters were polite, did an amazing job on very hot days and cleared all the rubbish and even hovered. The new windows are a great asset to our Church Centre and will help retain heat, reflect the hot sun and maintain the building for years to come. We are truly grateful.
Excellent customer service, staff went out of their way to help, Recommend to all as best service provided 5⭐️
We had aluminium bi-folds fitted and not only are they fantastic quality, but the guys were super skilled, friendly and efficient. As always, we continue to use this company for all our renovations as they cannot be beaten!
We are very happy with our new windows and door, the quality of the windows and door is excellent, and everything was left clean and tidy once the job finished, we are very pleased with the results and would definitely recommend this company to anyone looking to have windows and doors replaced, Great service from beginning to the end..
Hi ive always had great customer services with classic doors and windows staff is always helpful in assisting with any questions very patient and great attention to details on works ive had carried out by there work staff
Hi. SAS ELECTRICAL SERVICES. I popped over earlier today to pick up a small plastic sheet, nothing to do with doors and windows. The lady kindly found what I was looking. So a thank you very much for dealing with something very small, but very relevant to the job that I was dealing with.
Quick and easy to arrange and sort. Really happy with the work completed. Had lots of options available. Everything seemed really straight forward. Will definitely be using again for other projects later down the line.
Amazing from start to finish. My new door is wonderful, so solid and sound proof. The guys who fitted it was brilliant, so respectful of our home. no mess the finish and workman ship is fantastic. There was no damage to my walls or brick work where original door frame was removed and new one fitted. Even came back to fit me a spy hole a week later as wasn't sure i wanted it on the fitting day. Thank you so much classic will definitely be recommending you.
Very pleased with the quality of our new patio doors. A straightforward and problem-free process from the original survey through to the final fitting by the Classic Windows team. Old doors, frame and all other waste taken away at completion of the job. No hesitation in recommending Classic Windows and Doors if you need a new setup. 5*
I have just had a new front door fitted. I had a home visit from Chris who talked me through the various designs. no pressure sale involved. the fitters did an excellent job and it looks absolutely wonderful. the quality of the door and fittings are top notch and the price was spot on. I would definitely recommend this company.
Great customer service ! Excellent company, Thank you
Great service from start to finish, I'd recommend these to anybody. Surveyor....brilliant, office staff...excellent, very friendly and polite, window fitters....top draw...no mess...no fuss. 5 star company.
We have some legends working at Classic.. really helpful and delivered windows in record time.. thank you for all you help Sue, Nice and Skylar
We contacted Classic after a recommendation from the company we're using for a Kitchen Remodel. They were exceptionally helpful and informative when they visited to measure up for the quote, providing suggestions and guidance for the best options for our Late Victorian home. We agreed to go ahead and replace all the windows as well as French Doors for the Kitchen. This ended up being 19 separate windows plus the doors, covering a Bay Window as well as double casements in nearly every other room. The fitters were with us for a week but were amongst the cleanest trades we have ever had work done by. Their commitment to doing a quality install and giving us guidance on the best options for inside and outside trim go above and beyond anything we have experienced over many years. The standard of work and finish are exceptional. We would wholeheartedly recommend Classic Windows & Doors to anyone needing new windows and doors.
We had our windows done from Classic windows. They were great with all the job.
Excellent service, fitting guys, Tony and Trevor, did an excellent job of 4 windows and back door, many thanks susan.
Amazing customer service. I went there to get a couple of clips for a window vent and the lady was very helpful. I would definitely recommend this company.
Fantastic service, very friendly, would recommend to anyone
Fantastic service and aftercare, kept promises and communication. My lasting impression is of a business that you can trust and that knows the value of customer service.
Very helpful and professional
So happy with our installation and the guys who fitted were friendly and helpful. From the quote to the survey and then fitting .
Very friendly staff. Good service. Have been sending my customers to them for some time. Very happy with their products and service
The team @ classic are amazing, glass panel cut the same day and additional cuts made after the event (due to my poor meeting skills) thank you so much 👍 Definitely use again
Excellent service helped me with a broken window glass, fast service, staff very helpful. Would definitely recommend.
Great Job Finished on time
Had a break in in 1 of my hmo properties broke a living room window classic windows were amazing i ordered the glass in the morning and they had it ready for me in a few hours well pleased and definitely use them again
We have used Classic to fit several UPVC windows and an aluminium sliding patio door. Some of the work has involved more than just simple replacement... one job involved bricking up an existing doorway and fitting a window. The patio door was being fitted in an existing window opening, so brickwork had to be removed and made good afterwards. The quality of work is excellent and their communication is reliable and clear. The tradespeople doing the work were punctual, polite, tidy and looked to enjoy their work. Something we really appreciated was their commitment to any snagging jobs. Ian has been out to adjust the doors, and fix a small problem with one of the windows. There was never a question about it and the work was done quickly and to a high standard. We have been back to them 3 times now for different jobs; that's how satisfied we've been. I would definitely recommend this firm.
I had a issue with the front door hinges which seem to have failed they came out and ordered the replacement hinges and when in replaced them so stuck to their warranty repair fitting was completed in a couple of hours and the fitter cleaned up after himself he said he would post a replacement rubber seal for the bottom of the door to finish the repair nice to see a company that reacts to a warranty issue well done
Classic have supplied most of the windows and French doors in our house over the years and recently fitted a new front door...nice product,high level of workmanship and very reasonable prices..what more do you want?
Fast turnaround around and fitting team was excellent. Super friendly and professional. Will return to get the rest of my windows done . Thank you .
Fantastic service from Classic Doors & Windows. Sue and Skylar was extremely helpful and went above and beyond to try and help me. Very professional and much appreciated. I would happily recommend the company.
1st visit to order
I recently contacted Classic Doors & Windows regarding a warranty issue on an installation from 2019, and I have to say — their customer service was absolutely exceptional. I spoke with Sue & Skyler, who was incredibly helpful, professional, and genuinely cared about resolving the problem. From the moment I explained the situation, Skyler handled everything with patience and clarity, arranging a quick inspection and sorting the issue without any hassle. It’s rare these days to find a company that truly stands behind its products and goes the extra mile for customers — but Classic Doors & Windows absolutely do. Their responsiveness, honesty, and commitment to great service deserve real recognition. Thank you to Skyler and the whole team for turning what could have been a stressful situation into such a positive experience. Highly recommended!
Fantastic place for all your UPVC/Aluminium windows, doors and roofs.
The best double glazing firm I have used for years. When I ordered from them recently they were short staffed but still made the effort to provide what I needed. I found them to be helpful when discussing my needs and friendly on the phone and at their local unit in Nottingham.
Had quotes from 3 different companies and went with Classic because not only where they the cheapest but i had a neighbour that used them and her new door looked amazing. She had said how good they were from start to finish and she was right. Workmen were both lovely, very polite and cleaned every space they worked. Took advice from them on which windows would work best for me. (I like to clean mine inside & out myself) overall experience was great and have already recommended them to friends & family.
Three separate visits. Very pleased with the professionalism of the fitters. Reasonable prices and top-quality windows. Can’t recommend the firm too highly.
We have used classic Doors and windows several times new front door then back door then replaced a few windows really can't fault there service hence the reason we return. Found them to be really friendly,super efficient, on time literally can't fault this company from reception to surveyor to fitter highly recommend!
Brilliant service and turn around time! We needed a bathroom window and they advised the best style taking into consideration the other windows of the house. Their quote was also the cheapest. Highly recommended!
Classic Windows and Doors recently replaced all our windows and doors. The entire process was really smooth and took about 8 weeks from first contacting Classic to having my windows installed. The office staff were lovely. Everyone who attended was really helpful and thorough, explaining the options we had for different types of windows and doors. They even installed an extractor fan into our replacement bathroom window pane. The job was completed in 2 days. The fitters tidied up as they went along and did a fantastic job while singing along to the radio. I’d definitely recommend to anyone looking to have their windows and doors replaced.
would use these again. very professional. I had 3 quotes these was the best by far. I visited the factory and seen my windows being made. Fantastic quality!
The job was completed well, the windows look great and are of really good quality, top advice when deciding what we needed. The guys who came to fit were lovely and tidied up after themselves 😊.
We've had excellent service from Classic for the past few years having used them to replace a number of windows, and install doors; their quality of work is excellent. They return calls/emails, turn up when they say they will, and there is never any hard sell. We initially used another local firm whose service just did not compare and whose aftersales was terrible; just not interested. Classic have consistently provided great aftersales and their prices are competitive. Wouldn't hesitate to recommend!
Excellent service, quality windows, always delivers within time frame advised unlike a lot of window companies locally Sue In the office is always friendly and helpful
Great service. We had new windows and porch a few years ago. Recently we had an issue with a front window which they rectified under the Guarantee very quickly. Ian was friendly and professional. Thankyou
Fantastic from the 1st day I had a quote to the day my door got fitted .amazing service would highly recommend.Very happy with my new Door
I’ve used classic windows more than once, would recommend to anyone, very professional. Fitters were extremely tidy. Will be using again in the future 👍👍
Update to previous review as unable to do a separate further review. I contacted Classic Doors and Windows as needed to ask regarding some remedial work on a door fitted by another company some years previously. I spoke with Skylar who although indicated were not able to provide this service, they put me in touch as a contractor they use - Tony at Inside Out. Once again great service from Skylar at Classic Windows and the team at Inside Out - Thank you. We needed some spare keys which was arranged by Ross to collect. When we arrived we met with Skylar who was really nice, courteous and efficient in providing us with our spare keys and also gave us an insight in their manufacturing process which was very interesting
Had our cottage windows done - very impressed. Great service from start to finish - from the initial enquiry, to the measure and quote to the fitting all was great. We would highly recommend and would use again.
Recently bought a door from Classic Doors & Windows. Couldn’t be happier with it. Everyone was super helpful when I needed advice. I’d highly recommend Classic Doors & Windows to anyone looking for a great service
Would highly recommend Classic Doors & Windows Ltd. A great service all round, they have supplied all our windows and doors throughout the house, great price, service and aftercare Many thanks Phil
Amazing customer service and support. Highly recommend. Gave us lots of help to make sure everything was sorted with a quick turnaround time.
We have used classic doors on several occasions and never been dissatisfied ,this time was no exception. We certainly recommend them for quality work.
Would highly recommend this company to anyone! We chose to go with the classic window&doors for our new patio doors. When we went up to the shop we spoke with a lovely man called Skyla, he was extremely helpful in taking our measurements and making sure everything was correctly when we chose our windows/doors. He placed the order and the products were delivered in good time without any problems! Even after the window/doors had arrived, the employees were always happy to come back out to help us with any other jobs we needed doing relating to the windows/doors. Every person we’ve spoke to throughout the process of buying these windows/doors has been friendly, helpful and efficient. We’re also really happy with the price, which was really reasonable and affordable. Will 100% be going back to this company when we get our kitchen windows done in future! - Mr & Mrs Parr x
Excellent Service and Quality Work!!! :-) This isn't the first time I've used Classic, and once again, I can't recommend them highly enough. My project was a bit out of the ordinary – aluminium patio doors and an fully composite arched door – which required some extra time and back-and-forth. Throughout the process, the team was incredibly patient and supportive, making sure I got exactly what I wanted. Unlike other companies, they never fobbed me off or passed the blame. They genuinely tried to help and resolve any concerns I had. It's clear they take pride in their work and care about their customers. Classic is a local, family-run business, and it's great to see that kind of personal touch still exists. The fitters were lovely, very accommodating, and clearly experienced – many have been with the company for years. I'm absolutely delighted with my new doors!
Classic Doors and Windows have completed two major projects for me on my property and both times they impressed with their competitive quotes and the high quality of the work they carried out. I wouldn't hesitate to employ them again in future.
A company that cares! Sue arranged for a fitter to call after our front door lock jammed today, despite it being out of warranty. Thank you, will be calling about 2 new front windows soon....
Absolutely over the moon with our new windows and door fitted by Classic Windows and Doors! From start to finish, the team were professional, friendly, and incredibly efficient. The quality of the workmanship is second to none — everything looks stunning and has completely transformed the look of our home. A special mention to Ali in the office, who was so professional and helpful throughout the entire process. She kept us informed every step of the way and made everything feel seamless and stress-free. Nothing was too much trouble, and her friendly approach really made a difference. The fitters arrived on time, worked tidily, and made sure everything was perfect before they left. You can tell they take real pride in what they do. The windows not only look amazing but have also made a noticeable difference in warmth and noise reduction. A huge thank you to everyone at Classic Windows and Doors — I wouldn't hesitate to recommend them to anyone looking for top-quality products and service. Five stars all the way!
Fantastic service. Highly recommend
Genuinely amazing company, came and measured within 3 weeks we had new windows. Didn’t even know they had been, they made no mess & tidied up after themselves. Would 100% recommend!
We’ve had two front bays and a bedroom window fitted by Classic Doors & Windows Ltd and are so pleased with the end result! Top quality windows, with great workmanship, at a very competitive price. All of the fitters were polite, friendly and clean & tidy. We did have a couple of minor snagging issues - sorted promptly and without any problem. It's great to be able to deal with a family company who obviously really care about their product and their customers. Sincere thanks to all who were involved with our job!
My family have used Classic for many years and have always received a first class service from Sue, Ian and all the fitters. The quality of the windows and doors is excellent. A good local business, not sure if you would get the same personal touch from the big national companies.
I recently had windows fitted by Classic Windows and Doors Ltd, and I am very happy with the service I received from start to finish. Sue and the team were extremely professional, helpful, and responsive throughout the entire process. The installation was carried out on time and with great attention to detail. The fitters did an excellent job, leaving everything clean and tidy when they were finished. The quality of the windows is fantastic, and my house is now so much warmer—it’s made a huge difference! I would highly recommend Classic Windows and Doors to anyone looking for a reliable and professional service.
The go to place for windows and doors, I buy and fit myself, their product is first rate being well made from the plastics they use to the way they are made, along with a first rate office team, well done all.
The team were very helpful from start to finish, good price on the window and door, provided options and assisted in ensuring the works complied with building regulations, surveyor was decent, and fitters completed the work to a great standard - Thank You 🤩
Fantastic service, we use these guys for all of our glazing needs. Always quick to respond to requests and rapid to get orders completed. Great quality at a great price. would highly recommend!! staff are always friendly and helpful
Very impressed with these guys, as a contractor I've used quite a few different window and door manufacturers and these guys have definitely stood out. They explained to me ahead of time of any possible delays that may happen so there would be no hidden surprises (Unlike other companies I've used in the past). When 1 window was made 100mm to small due to a miscommunication error, they told me regardless the window will be re made at there own expense, as they want to maintain there reputation, which I couldn't believe and was extremely grateful for, as I wasn't 100% sure this mistake wasn't my own. Absolutely would recommend these guys!
These guys did me a set of bi-fold doors and a small window for my new kitchen extension. I've was very happy with the sales team that went through all the different options available to me, and the quality of the fitting. Especially loved how they took the time to spray foam all around the perimeter of the windows to stop any cold bridging, so many other companies I've seen miss this vital step! Would 100% recommend classic doors and windows. Thank you.
My parents have had a new front and back door supplied and fitted by Classic this year. They were extremely happy with the service provided. They were efficient and made the process as simple as possible.
They are an appalling company. Send them emails they ignore it pretending they've not received it They never return calls. Ring them they talk to you as if you are something they picked up on their shoe. They say but never deliver. The are only interested in their supply and fix customers. If you are trade I am sure you can buy better and cheaper else where. Avoid these like the plague. Unprofessional bunch of amateurs
I would like to say a big thank you, to the team on my new patio doors for a start. Sue has been a star in keeping me informed on the process of things. Also a big thank you to Ian for fitting me with new window handels, and looking at my front door 01.09.2024. I will recommed to friends and family for a job well done. Regards Mr Darren Mason
4 windows fitted including a floor to ceiling bespoke window plus a new backdoor. Professional customer service, professional fitters. The windows look great, I'm so pleased!!
I recommend this company. I am very pleased with my new windows and how quickly and efficiently they were installed.
I recently had a new door and windows installed in my home.Just to say that the service from day one to completion of the job was excellent. The date that they gave me for Installation was spot on and i was kept Informed throughout the process. I want to say they left my home spotless and would like to thank each and every one of the staff involved. I would recommend this company 100%.thank you
Highly recommend these guys and will 100% be using them again for future work. Couldn't do enough for us - from Chris giving design ideas, Ian at survey letting us know exactly what the issue was with our existing door coming up with potential solutions, and the fitters doing a fantastic, tidy job with the installation. Completely transformed our existing "cowboy" installation and we are over the moon with the end product. Wouldn't trust or choose anyone else for any window & door related work.
Excellent service, double glazed units were very good quality. Prompt and professional service. Staff were extremely helpful. Thank you. Binu
I have just had a garage door installed with side window panel by Classic Doors and Windows Ltd. Excellent quality and workmanship by the installers. Great care taken and site left fully clean afterwards. Highly recommended.
Would recommend to anyone, gave plenty of advice and great quality and price
I don't recommend using this company at all. We had windows fitted which subsequently needed remedial work. Substandard survey resulted in the proposed work not being completed. However, we were still charged nearly all of the 50% deposit for practically nothing being done! In addition, I had to keep calling and trying to get a date for the work to be done despite having made a deposit. A very disappointed customer
A really friendly and helpful family run business. Not only are the quality and value great but what really helps is that they manufacture their own frames and glazing units in house - so the turn around is fast and if there are any issues they can usually be sorted straight away. Highly recommended.
So happy I trusted Classic to replace my eight windows and two doors. Friendly yet professional customer service, price and installation excellent, quality and finish superb, highly recommend.
Fantastic service, amazing quality and competitive price. Can’t ask for much more!
Can’t thank you enough for supplying our new windows from start to finish such and easy and straight forward process. Nothing was to much trouble they answered all my questions advised the best products and as you can see they look stunning. The detail into every window is amazing the craftsmanship is second to none! I’ll be using them again and again I can’t thank you enough great value for money are more importantly great people to deal with thanks Andy, Skylar and team
Excellent and friendly service throughout. Would recommend.
I have seen classic vans for years in Nottingham and I have not done business with them. I can honestly say that I have received first class service from the initial survey to completion of the works. The staff were very helpful and provided excellent advice in relation to installation and which designs would look better bearing in mind health and safety and the aesthetic of the property. I followed their recommendations and was pleasantly surprised. The installation was done with precision and the fitters paid attention to detail. Their prices are competitive but the quality has not been compromised. I would recommend this company to family and friends without hesitation. Finally, all I can say is that I received an excellent service from the team at "Classic".
Good job done, no mess,no waiting, came when said . 👏 Would use again.
Great customer service! Skylar helped try and fit my window in the back of my car. When it didn’t quite fit, he gave me his personal number to help make arrangements for me to come back and pick it up in a van after closing hours. Would definitely recommend.
Absolutely wonderful! Really pleased with my windows, they’re amazing. From beginning to end they have been fabulous, nothing is too much trouble, they have gone above and beyond, such lovely people, thanks to Chris, Sam and Paddy. Highly recommend Classic.
We received a great service from Skylar and the team! Fairly price, fitted promptly and left the workspace in a tidy state afterwards!
Excellent service from start to finish. Did a great job, prices competitive. Really happy with the installation and professionalism throughout the whole service we received. Definitely recommend!
Best window firm we’ve used. Frames are good quality with easy to use beads.
Very satisfied with the service, quick, efficient and a great price.Initially spoke to a guy named Skylar and he certainly knew his stuff, and he organised for someone to come round and measure up the next day that I was available. Went into the shop to pick what I wanted and everyone in the office was lovely. Fitters were great, Gary in particular was a really funny bloke and they cleared up every last speck of dust before they left. Windows look absolutely fantastic - proper quality stuff - and will definately be using their services again when I need to. Really happy this company was recommended to me by a neighbour. Thanks everyone!
We recently had a huge project completed with them for 21 windows and a number of bay and bifold doors and from the customer service from the lads in the show room, the quality of the product and installation and the fantastic aftercare from Sue I can’t recommend these guys highly enough!
Great service with very attentive and friendly staff.
From first contact right up to fitting and payment everyone was really friendly, helpful and professional. We wanted a new back door and the one we chose is perfect for us. It looks great and it was fitted really quickly by an efficient team of 2 who have done a really neat job. Lastly the price was really good and affordable. We will definitely be using again for our front door. Thank you!
We’ve just had two attic windows replaced by the team at Classic and they’ve done a brilliant job. We got lots of help with choosing suitable designs for the two very tricky window shapes and the team who fitted them were fantastic - tidy, cheerful and super helpful. An excellent job all round (and I’m super-fussy🤣)! Thank you so much.
We’ve just had our new windows fitted today and I just wanted to let people know what a really good quality product Classic supply. From start to finish the whole process was very easy and professional. Skyler was very helpful and the fitters were polite and left everywhere clean and tidy. I will definitely be back for more.
We had all our windows and doors replaced last week and are so pleased with the quality and results. Excellent customer service and workmanship from all of the team from start to finish. Nothing was too much trouble. The first appointment to discuss styles, options, timings etc, with Chris, was very thorough and informative. His down to earth, professional manner with no 'hard sell' was very refreshing. A detailed quote arrived quickly and was extremely competitive. Special thanks to the two fitters, Sam and Paddy, who were great. They were punctual each morning and very polite and respectful, ensuring they cleared up at the end of each day. We couldn't fault the excellent quality of the work they carried out. We wouldn't hesitate to recommend this company to anyone looking for good quality work, great customer service and a reasonable price. A big thank you to all concerned.
these guys are good to deal Skylar I dealt with was great.
Spoke to Skylar about a new window and he was an absolute delight. Someone was sent round within 2 days and within a week my new window was fitted. Good quality windows, fitted perfectly and at a good price. I'll certainly be using them again for all my windows and doors and will be recommending to family and friends.
Went in this morning, great service all round will defo recommend. Xx
Amazing local family run business. I have had the pleasure of meeting (the owner) / speaking to several members of the team. All of them are very friendly and nothing is to much trouble. Brilliant price and excellent quality. We had our front door and a bedroom window fitted by two very lovely chaps. We will be using their services again in the future.
Recently had new windows, a front door and conservatory. We were very happy with the results. The work force were all friendly and helpful. A special thank you to Paul for being kind and very considerate around my 2 pet cats, and Andy for ensuring all the work was carried out to a high standard. Thank you also to the office staff who were always polite and helpful over the phone.
Had windows installed a few months ago. Very quick and efficient in being able source and fit a window. Window looks great. However, the installation is poor. Having recently fitted quartz worktops you can see with the eye how out of line the window is. The installers did not install the window to level.
After sale guarantee non existent I remember them classic glass same address same staff same vans they used to be a great double glazing company what's happened spent thousands and thousands there what a waste of money especially when the guarantee is not worth the paper it's written on
Very disappointed is an understatement. Just want to make people aware before giving this company your money. Having spent a lot of money with you and getting you work with different people. To hear the company has now changed hands is disappointing as never had any trouble with Chris there. New guy Skylar is by far the rudest man I have had the pleasure of dealing with to the point he puts the phone down on you lol. Unhelpful and extremely rude man. *** AVOID AT ALL COSTS ***
Company car (Vaxuvagen GTD) extremely dangerous and inconsiderate driver!!!
Replaced all bay windows (upstairs and downstairs). Ian who installed the windows is very friendly and gets the job done efficiently. The director, Skylar Broome, dealt with some concerns in a professional manner. I would recommend Classic Doors and Windows.
Having spent a significant amount of money with the previously named ‘Classic doors and windows’ we were disappointed when they simply washed their hands with carrying out any faulty work which is under warranty and fully insured. Definitely wouldn’t recommend.
V good.👍
What a great company. I went in today stuck with one of my doors that they didn’t fit and they helped me no questions asked. Great customer service, I wish more businesses were this helpful even when it’s not a financial benefit to them.
Inconsiderate staff. Parked blocking road in Sherwood yesterday (junction of Woodville and Haydn Rd.s,10.20am). Please ask your drivers to park legally, this reflect very badly on the company.
Delighted with the service from first phone call to the fitting team and the windows Martin, Rodney, Lee etc Very respectful of our property and very professional Just need glass changing in a door but still extremely happy
This is second time using classic windows and delighted with them again This time we had good competitive price for 7 windows and one door, all members of staff from the first call to make an appointment for representative to come. Martin who measured, surveyor checking measurements and the fitting team Rodney & Lee were polite respectful of our property and did a superb neat job, The door is to be fitted shortly as not in stock when windows fitted, but not a problem, and will no doubt look splendid when completed Would highly recommend
There was a 2 months delay installing my new door as ‘they had problems’. It would be all ok , but the day when the door was installed they harassed with with 20 calls one after another by two different colleagues to pay them outstanding balance immediately, despite of the fact that I clearly explained I was at work and could not attend to my banking right at that moment as they demanded. When I said I’m at work and will pay you tomorrow they bullied me and accused me of ‘ withholding the money’ and were quite rude. I
We have purchased 16 windows, french doors, 2 composite doors and 2 sets of bifolds to be completed in 2 phases. After multiple quotes and confusing information classic provided the best price quote at the highest quality. Writing this review after completion of phase 1 and we are so happy, classic have been highly accommodating of our plans, turned up on time and completed the works to an exceptional quality. The attention to detail is excellent compared to those who had their new windows fitted a few weeks back, ours have bricks cut out at the window ledge to slot back in and looks so neat, whereas over the road have grey concrete which looks messy. I have since heard friends and family use classic and are always happy.
It is awesome
Had 2 doors from this company ...poor quality but for some reason put up with them like this for a a few years . Finally they won’t even open and close now .i paid for a professional independent fitter to see if he could sort them and was told the problem is the internals or the doors . I contacted Classic to ask about the warranty .... fully understanding that it’s probably expired but expected them to come take a quick look ( maybe this would of led to them charging me for sone new parts or at the worse I probably would of brought 2 new doors of them ) the lady was defensive, rude and basicly fobbed me off in every way possible !!! Don’t deal with company please Remember all I had was a problem that could of been remedied by new parts or if they treated me right a sale for them for 2 new doors but the attitude from them meant neither could happen Oh also I’m still waiting for a message back from the director ..........guess what ? No one has come back to me If there was a zero rating I would of selected it Shame on you classic .... when lockdown is over maybe invest in a customer service course
Lovely door and reasonable price hence the 2 stars. Sadly that is where the positive ends. We had a door fitted in December 2019, there was a mark on the glass, a bit of the colour had come off and we wanted a restrictor fitted so we rang and spoke to them the very next day. Someone came out to look, no further response, so then we phoned up again and they couldn't see anything in their records about the visit so they sent someone again. Again, no further response. Then lock down happened so I waited for them to get in touch once things eased on the lock down restrictions. Nothing. I rang again, no info in their records so they wanted to send someone to look at it yet again. I had someone due to come, that got cancelled by them, then I rang again and someone was due to come out, I told them I needed it to be 15 minutes later as I wouldn't be back from work in time. They agreed. Message not passed to the person coming out so I waited in all afternoon and he didn't show, when I spoke to him he had been and gone as I wasn't in. I sent him pictures of the problem as requested. Still heard nothing back. Rang again to find out when someone is due to do the work. Again they can't find any record of the visits so they want to send someone to look at it... Again! Only now, we have 2 more faults with the door. I'm hoping they prove me wrong and do a great job at sorting out the problems, and soon. However, due to the terrible customer service I can only give it 2 stars. Incredibly disappointed and wouldn't recommend them unless you have time to chase them up continuously and sit in for countless unnecessary visits.
Reliable hard working window installers. I’ve used classic on two separate occasions now, initially for replacement windows and then for a window to French door conversion.Competitive prices and nice products. Really impressed on both occasions with the builder and fitters. Don’t expect the guys to turn up in cravats with quinoa and falafel pita breads, the fitters are old school, they’re in and out in no time, with good workmanship and zero mess left behind. Just put the kettle on for them and let them get to it! Will definitely use again and also recommend to others 👍
Terrible install, terrible customer service you have been warned if this saves one person from having to go through the dissapointment I have I will be happy but you will be promised the earth but won't get it!!!!
Spoke to Sheelley on the phone, one of the rudest encounters i've had from someone when i was genuinely trying to advise them on an issue, she hung up before i could even tell her what the problem was. Terrible phone manners and extremely rude. If i could put zero stars, i would.
Excellent start to finish
Family run business fantastic service and all the staff and I do mean all the staff are brilliant I've been using this company for probably over 15 to 20 years do not know exactly as I'm a builder the prices are great and the quality of the products are 110% would recommend highly
Called for some estimates and advice and I found them to be very helpful and informative. We've not progressed with having the windows fitted yet but will definitely be considering Classic D&W when we do
Excellent value windows, good fitting service. Job well done.
Quality and value for money.
Fast response from the sales team and competitive prices.
We had marks on the inside of our windows. They replaced the window, but there are marks on the inside of this one too.
Area
Areas covered
Opening times
- Monday8:00 AM – 4:00 PM
- Tuesday8:00 AM – 4:00 PM
- Wednesday8:00 AM – 4:00 PM
- Thursday8:00 AM – 4:00 PM
- Friday8:00 AM – 3:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- FENSA 41845
- Work guaranteed
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Also available in Nottingham
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