Magna Blueflame Ltd - Poole
5.0(362)Canford Heath, PooleGet directions
Magna Blueflame Ltd - Poole
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Magna Blueflame Ltd - Poole are gas and heating specialists based in Canford Heath, Poole, trading since 2011. Their services include boiler installation, boiler finance, power flushing, bathroom installation and plumbing services, with coverage across Poole, Bournemouth, Dorset, Wimborne and Broadstone.
Customers consistently praise their quick responses, clear communication and punctual engineers, as well as the team’s honest advice, fair pricing and tidy, respectful approach. They are also valued for explaining work clearly and completing repairs and installations efficiently.
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Services
bathroom plumbing
boiler cleaning, servicing & repair
boiler engineers
boiler installations
boiler replacements
burst pipes
central heating boilers
central heating installation
Reviews
5.0
Magna Blueflame Ltd - Poole provides boiler servicing, gas safety checks, heating repairs, installations and general plumbing with a friendly, professional approach. Customers regularly praise the team’s quick responses, clear communication, punctual engineers, honest advice and fair pricing, while boiler replacements, radiators, taps and emergency repairs are completed efficiently and to a high standard. Reviews also highlight their tidy working practices, respect for customers’ homes and willingness to explain the work clearly.
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We used this Magna blueflame for our boiler service and gas safety certificate, and we were very impressed with their service. They were professional, honest, and extremely helpful. In fact, they saved us a lot of money by letting us know that our boiler was still under warranty, meaning we didn’t need to pay for work that was covered. I would wholeheartedly recommend this company to anyone looking for a reliable and trustworthy service. Excellent experience from start to finish! Thanks Della and the whole team
My old boiler after 15 years was becoming temperamental so asked Gary for a quote that arrived t the same day. As Worcester Bosch specialists the team installed Paul turned up on time as usual and efficiently installed new unit. No mess at all! Shoe covers and everything taken away. Very pleased.
Magna Blueflame guy was personable, and quickly and efficiently did the gas check. He left the area he worked in clean and tidy. 5* service
I booked a full system check with Magna Blue Flame for my new property as I was having issues with getting hot water and it was a different system than i was used to, a family member has used them for years and recommended them. The engineer was excellent, he explained everything I needed to know about my new system -showing me how to set the timers and explaining how it all worked (and made sure I understood it!) I would highly recommend the company, very efficient and on time which is always appreciated.
Quality and speed of service are not easy to achieve but the Magna Blueflame team manage this combination in a very efficient way.
These guys are really helpful and bring a great personal experience to their customers. Always communicate well and update you where necessary. Top quality and highly recommended
First class communication, incredibly organised and efficient. Highly recommend, 5 stars!
Always happy and friendly staff. Always perpaired to help and finish jobs and requirements in a timely manner
As always, first class service. Simple service to the more serious emergency repairs Magna Blueflame have aways been there for us. Many thanks for the years of service!
Have always had a really good experience with Magna Blueflame. They’re really easy to contact over WhatsApp, give prompt responses and whenever anyone comes around they’re so polite and give honest advice. Would recommend!
Gary and his team carried out a combi-conversion and fitted new radiators throughout my bungalow. I am very happy with all the work they did in a very friendly, professional and timely way. I can thoroughly recommend Magna Blueflame.
Having stumbled across Magna Blueflame, I was so impressed by how helpful they were when I first called. When I needed a new boiler, I had no hesitation in using them. They provided a competitive quote, were efficient, reliable and did a great job. Everything was completed on time and to a high standard. It’s so nice to deal with a company that genuinely values great customer service. Highly recommended!
Recently had a new close-coupled toilet and a designer heated towel rail fitted by Gary. Very pleased with the excellent workmanship. We received good communication from them about the quote given and when the job could be done. We always use Magna Blueflame for all our plumbing jobs and boiler servicing. A very customer focused company, highly recommended.
We were recommended to Magna Blueflame by one of our neighbours and we were very pleased with the service they gave. It was very easy to book an appointment and the engineer turned up on time and was very efficient. Will definitely use them again and would be happy to recommend them. Thanks.
Very professional service. Quick reply to our request, competitive prices and very polite and helpful. We would recommend and we will definitely use this company again. Thanks.
Magna Blueflame have just installed my new gas hob. The engineer was very punctual, very polite and very professional. Thanks you so much!
Brilliant service and reliable. I was especially impressed with their communication.
Excellent service from start to finish from Della , Gary and the team . Would highly recommend
Once again used Della Gary and the team at Magna blue flame. Brilliant service great website and good price for a job well done replacing old pipes on our leaking sink. Thanks again
My experience with Magna Blueflame was great from start to finish! Booking was simple, the engineer turned up at the planned time, and was polite, efficient, and respectful when in my home.
Magna Blue flame have always been punctual and very thorough and conscientious in the work carried out for us, and we would recommend them.
I was very impressed with Blueflame as from the time of my initial phone call, to completion of the work was only two weeks and it wasn’t a small job. They arrived on time and carefully covered carpets, etc before starting work, they also cleaned up well after their work. The work was completed on time and I am very pleased with my new water heater. The price was very fair as well. I would definitely recommend this firm.
I had a small boiler moved into the cupboard below to try and make my kitchen look a bit tidier. The guy who came to move it did a grand job. He was professional, thorough and kept things clean, tidying up after himself. The picture shows the messy bit on the wall behind where the boiler was and the boiler nicely moved nearer the floor. Our plan is then to build the cupboard around it to hide it when we refit the whole new kitchen. Been waiting 10 years for this and now getting excited in getting a new kitchen with the boiler hidden away :)
Top people, who know what they’re talking about. First class from start to finish.
This is a company that I would highly recommend. They are extremely professional in all aspects and highly efficient. Their communication is always polite and thorough, keeping me up to date and fully informed of any work and service requirements. Magna Blueflame is a company you can trust.
A great ‘find’ of a company. Very competitive on pricing and all went according to plan to fit a new boiler in a high floor flat. Quick, efficient, clean and effective. Thank you, Gary+1.
We’ve used Magna BlueFlame several times now. Super professional: punctual, skilful, tidy and ready to explain what they’re doing so that even I can understand it. Highly recommended
Excellent customer service. Easy to make an appointment. Friendly and good quality service. Highly recommend.
We recieved a txt to say Paul would arrive soon and he did. Paul carried out our annual service, I asked if he could take my worcester boiler be taken off "eco" which he did. Great team, always gives a thorough service and goes over and above.... thanks Magne Blueflame
I was very impressed by the engineers , Arrived on time, friendly and professional. Installed the boiler without any problems. Leaving the working area clean. Thank you guys for a good job done.
Highly recommend. Have used these guys a few times now and always punctual, friendly and professional.
WOW! WHAT AN AMAZING SERVICE. We recieved superb commuication from Della and the engineers were great, on time and went the extra mile dealing with the boiler maufacturer directly to remedy the problem. I will be recommending this company to all.
I was highly recommended BlueFlame - contacted them and had a plumber the next day! Jordan was brilliant, his work was great, the communication was clear and accurate, and I believe their pricing to be very reasonable. I will definitely be using and recommending. Thank you guys!
Magna Blue Flame came highly recommended to me for help with my gas cooker and boiler, and they absolutely lived up to it. From the first email, the customer service was phenomenal. Really quick response, easy to deal with, and everything felt organised straight away. Booking was fast, with a great turnaround, and I was offered an appointment quickly. What stood out was how smooth the whole process felt. Quotes were sent through within the hour. I also really appreciated the text reminders for the appointment, and especially the tracking update when the engineer was on the way. That made a big difference, as I was not stuck waiting in all day and could plan around it. The engineer arrived on time, was professional, friendly, and clearly knew what they were doing and I now have a working cooker to host Easter and a working boiler so my guests stay warm too!! Genuinely one of the best service experiences I have had in a long time. Would not hesitate to recommend.
A pleasant Company to deal with, their representative was both professional and knowledgeable, he gave good advice on several plumbing issues we have. Would highly recommend this Company and would not hesitate in using them again in the future.
Efficient, polite and fast. We had an urgent issue with our boiler and they came on short notice (on a Saturday) - I would highly recommend.
I have received a fantastic service. Prompt, courteous and reliable. The plumber was so lovely and the repair was done quickly, even a few days before the actual agreed visit. I felt looked after and informed all the way through. Communication is amazing. I was let down by another company recently and Magna Blueflame were just amazing in comparison on all levels. Highly recommended!
Magna Gas are brilliant,wouldn’t use another company,always efficient and helpful.
Used for many different jobs and regular boiler servicing. Always excellent!
Very prompt , friendly and communicative service . A professionally run company who I will 100% use again. Cannot fault them!
A routine boiler check this year, but a great, friendly service as always. I would definitely recommend!
Always used Magna blue flame - they fitted the boiler and they service it year. Very happy with service and the convivial nature of the staff and I would recommend to anyone and indeed, have.
Excellent, professional and friendly service, promptly and efficiently carried out. Highly recommend.
Gary from Magna Blueflame installed a new combi boiler last year. Both the advice and installation were top notch.
Been using Magna Blueflame for years. They are professional from enquiry to delivery and happy to answer any questions I had, on and off site. Their team is well trained, are able to resolve issues efficiently and do a good job at maintaining their workspace clean during and after the job. Keep up the great work. Alan
2026 - Used for capping off my gas cooker, as usual, efficient clean and polite service. Used in 2023/4/5 for boiler service Highly Recommend. Absolutely blown away with the professionalism, efficiency, organisation, honesty and workmanship of the Magna Blueflame team. Full transparency of costs and regular contact to keep me up to date.
Yet again fantastic service from Magna Blueflame. I was unable to top my boiler pressure up due to a faulty filling loop. I contacted Magna Blueflame and left a message and I was contacted and booked in within 30 mins of leaving the message. The engineer arrived bang on time and was friendly polite and very knowledgeable. Job was completed quickly, efficiently and the engineer cleaned up after himself. This is why I will continue to use Magna Blueflame.
Exceptional service from an engineer that went above and beyond the call of duty! Also, a very competitive price. I have already made a note to use them again next year…I’m very impressed.
After a few failed attempts to arrange a boiler service with other companies, Magna arranged the booking in just a week. Communication before the visit was great, the engineer arrived on time, was polite, got on with the job and left the area tidy. All round great service!!
Gary went out of his way to sort an issue with our boiler. Fault reported on Friday night, was over first thing in the morning out of his normal hours, fixed it up quickly and very reasonably priced. Couldn't recommend more. Thanks so much
I was genuinely impressed with the service I received. Our boiler threw up a fault code and shut down. I called Magna Blueflame first thing the following morning and left a message for them to call me back as it was before their opening hours. They called me back just a few minutes after they opened to find out more about the issue and arranged for an engineer to be with us by lunchtime. He arrived on time, was very knowledgeable and had the boiler up and running again within the hour. He was very clean and tidy and, as a side note, he even brought his own shoe covers to protect our carpets from his shoes which most companies don’t seem to think about in our experience. I would 100% recommend Magna Blueflame and will definitely be calling them next time I have any heating or plumbing issues. Truly an excellent service from start to finish. Thank you very much to the whole team for making this such a positive experience.
New Boiler Install By Magna Blueflame Ltd Can't praise this super team enough. They came to me by recommendation from others who know their quality work and customer experience. From the first call for an engineer to assess my situation to the completion of the work, the office staff and engineers were superb. The office was great with communication and assurance with constant emails, text messages / WhatsApp messages keeping us up to date with everything, including tracking details of the engineer en route. Engineers were on time and very professional with everything they did as ,well as causing minimal disruption. They removed all waste and left the area of work in a clean and tidy condition. Finally taking time to go through all the controls, etc., on our new boiler. It's scary approaching a contractor to carry out work on your property, but hand on Heart Magna Blueflame will not dissapoint and their team is one of the best out there Thankyou Magna Blueflame, for a wonderful Job
A top top job from start to finish. I would have no hesitation in using this company again. Friendly and professional from start to finish. Definitely worth the five stars 🌟. One happy customer here 😊
The whole team have been fantastic in supporting me sort out problems in my new home. The communication has been excellent and they have been very flexible booking in my repairs. They did an excellent job in solving my heating issues with lots and advice and guidance along the way. Will absolutely be using them again.
2nd maintenance on a new Worcester Bosh boiler. Came ontime, good communication, no bad surprise. Kindly bled ratiators to ensure maximum efficiency. Very happy with the service.
Della and Gary have provided a five star service from start to finish. We had a new boiler installed and the entire process was smooth. Our questions were answered, the install was clean, and the price worth the level of service provided. Highly recommended.
--- Gary came out really quickly to look at a bathroom heating issue and had it resolved swiftly. He also gave some excellent advice and was extremely professional throughout. Once again, the service was excellent and the communication from the team was absolutely brilliant from start to finish. It’s reassuring to have such a reliable, knowledgeable service local to me, and this is another well-deserved five-star review. Highly recommended. January 2026 - New Callout 5 star service! As I run a number of businesses, I don't have time to chase trades, but Magna were in constant contact, knew exactly what to do and where to source parts - and were professional every step of the way. Save yourself the time and stress, get it done properly with Magna. January 2024
There that good ,even ask them to do a job,without asking a price,they are that trustworthy,says a lot🥳
I was recommended by a friend, as our underfloor heating stopped working on New Years Eve. We had an engineer out within a few hours. Parts ordered and fitted as soon as possible. Great communication. Many thanks
Pump seized and we had no heating or hot water. Magna Blueflame Ltd were recommended and they came the same day to restore our heating and hot water. Absolutely fantastic service.
Excellent company. Very quick from first phone call to estimate to installing new boiler. Very efficient in the installing and explaining new system. Gary even came back the next day to sort out putting part of the kitchen back I recommend them highly.
Excellent service from start to finish. The team was clean, tidy, and very well organised. Installation was completed quickly thanks to the large, efficient team. Commutation responses with the office were quick , polite, and all quotes answered promptly.They provided clear knowledge and advice on the most suitable boiler for our needs. They installed a system boiler and removed all tanks and old system.They also fixed the en-suite and installed the showers to a high standard. Would highly recommended.
Very satisfied with the service I received. Presented me with multiple boiler options for different budget ranges and the installation was excellent. I happily recommend them.
Absolutely fantastic service provided from the very first enquiry, really went above and beyond to help us in a complex situation. Thank you team!
I have used Magna blue flame for many years and always find them excellent, they always do a great job They recently replaced my bathroom tap which was spraying water all over my bathroom. They fitted me in quickly and did a lovely job
Gary and the team are reliable and honest and have great communication. We initially had a new sensor in our 14 year old boiler, but when another issue arose soon afterwards, we decided to get a brand new one fitted. They fitted us in the next week and the installation went smoothly and was done in a day. The engineers are friendly and professional. I am very pleased to have found a reliable plumber/boiler company and recommend them highly. Thank you!
Prompt & efficient, what more could you ask for. Not too expensive either. We would recommend them.
Magna Blueflame carried out a boiler service and tap repair at my mother's flat. They were very efficient and provided good value for service and I was happy for them to work unsupervised in the flat whilst it was unoccupied
A really 5 star service. Paul was very professional, polite, and knowledgeable. The process was super easy to book & pay. All done online. Paul give his honest opinion showing us what he was doing during the boiler service. Paul wore protective booties which was a huge plus point as we have brand new flooring. Recommended to family to use Magna Blue flame as well. Update Dec 2025 - Jordan came to see us - again as above - communication brilliant - honesty and professionalism from the outset. See you again next year - 5 starts for Christmas 2025
110% Recommended! Superb service, and they respond incredibly quickly. I was able to get a leak fixed in less than two hours the last time I contacted them, so I’d definitely recommend them and use their services again.
A great company to do business with. Reliable and trustworthy, most importantly they are always on time and honest with their work and don't try to over sell you.
Really impressed with the professionalism of Magna Blueflame, will certainly use this company again.
First time with Magna Blueflame but very positive experience. A quick response and professional installation.
Excellent boiler service and repairs, I use them yearly to service all our gas boilers
I have enjoyed excellent customer service from Magna Blueflame. From the initial installation of my new boiler 3 years ago and the annual servicing, they have been excellent. Very knowledgeable and customer friendly. Della was even available on WhatsApp to help me troubleshoot a low pressure alert on the boiler a few months ago way after normal work hours. Could not recommend highly enough.
I don't normally leave reviews, but it's so hard to find a contractor you can trust, these guys really deserve a shout out! From the start they were really responsive and helpful in working out the best solution for a job. Friendly, on time and kept me informed whilst on site. Would definitely recommend, and will be using them again
First class service. Had 2 new radiators fitted. Very professional and clean. Brilliant communication and arrangement process!
Great service all round. Very easy process to get my boiler repaired. Definitely recommend and will be using again.
Magna Blueflame were extremely helpful from the very first contact. They managed to send someone out almost instantly, and getting the part was a very quick turnaround. They even took the time to check my warranty to try and help me save money. Fantastic service all round — can’t fault them!
Great service. Communication was excellent & efficient! 2 different members of the Magna Blueflame team, both were great! Boiler service & Hive system installed, very pleased with both. Thanks to all
Had a couple of jobs done by Magna Blueflame this year - very happy with them - easy to deal with & do a great job. No hesitation on recommending them.
Superb service from Magna Blueflame Superb service from magna blueflame. Highly recommended, first time using this company and they are fist class, very helpful and great communication from start to finish, Will definitely use again and will recommend to friends and family. Many thanks Mark
Excellent customer service. Very prompt response and good advice given. Extremely high standard of work which makes the whole purchase /service great value for money. There maybe cheaper online options but would recommend Magna Bluflame every time.
Magna Blueflame have been fantastic from start to finish. Communication was easy and fast through WhatsApp with Della, which made everything so convenient – we were even able to send a video of the issue so they could see exactly what was happening with our boiler. Gary, the engineer, quickly diagnosed the problem and also contacted Worcester on our behalf to help resolve it. Excellent service, friendly and professional throughout. I would definitely recommend them and will be using them again whenever needed.
I will start with the positives, out of the 4 plumbing companies I contacted they were the only one to actually arrange a quotation visit. The visit was thorough and when I actually got the quote it was a reasonable price that I was happy to pay. However when it came to offering dates for the work to actually take place the date they offered was taken up within 2 days of being offered. I would’ve been understanding of the slot being taken up by another job had I been made aware that it wasn’t being held provisionally or I had taken more than 2 days to confirm a date. Had they made me aware of the fact that the slots were on a first come first serve basis I would’ve responded immediately confirming a date before making arrangements to accommodate the slot. Instead they’ve lost out on the job. Up until the arrangement of the slot booking itself I was impressed with the company, so I would recommend them; but only if you have a very flexible calendar and can accept offered slots immediately.
Such a positive experience with great communication, prompt responses and genuinely nice people! Would happily use again and recommend to others! Thank you!
Excellent service, very good at explaining when I wasn’t sure what some terminology was. The staff are friendly and go that extra mile when needed!
My gas engineer was very kind and caring and experienced. If I had any questions, he was always happy to answer them. And it’s nice to have the same engineer servicing your boiler because then you know who’s coming into your home. Thank you
Magna Blue Flame installed my boiler last year and I couldn’t fault them. Professional, efficient and friendly service from start to finish. The installation was quick, tidy and hassle-free, and the boiler has been running perfectly ever since. Would definitely recommend.
Excellent plumbing work with a flawless finish! The job was completed efficiently and to a high standard. Everything looks neat and works perfectly. Highly recommend for professional and reliable service.
Honestly, I wouldn’t go anywhere else!!!! The service they provide warrants more than five stars. From the efficiency and great communication from the office team, to the professionalism and hard working nature of the workmen! Thank you once again!!
This is the second time i've used Magna Blueflame in almost as many months. After a superb service for my own boiler, my Daughter needed a Gas Safe certificate and an installation inspection for a new house she has just purchased, where the previous occupants had left insufficient documentation. I didn't think twice to ask them to support my Daughter's Gas safety concerns and obviously provide peace of mind to her, her family and to me. Great service from start to finish, super efficient communications throughout, appointment agreed that suited me, regular updates on when the engineer was to arrive and whilst on site Gary gave commentary on what he was doing, how it was going, as well as showing me elements of the boiler for day to day running and efficiency that i didn't know. Highly recommended for all you Domestic gas needs. Thank you for your professionalism.
Always amazing service. Great customer service, appointments are fitted in perfectly. Engineers are on time, professional and friendly, highly recommend.
Gary was amazing he was able to sort out a leaking pipe at my moms place while she was hospitalised it was a stressful time and Gary really saved the day very professional and a top job done would highly recommend
We have been using Gary, Della and the team for many years, they always provide a great & helpful service and it is always a pleasure to deal with them, even helping me out when a friends boiler broke down when they were on holiday and we were house sitting. Keep up the great work guys. 5 stars are not enough.
Cannot recommend enough. Prompt response to enquiry; attended quickly and did a great , good value, job. Thanks Magna!
Excellent service. On time, curtious and helpful. Would definitely recommend to others.
Magna Blueflame were recommended to us via a local FB business page when I reached out stating I had issues with our heating system and smart heating. After messaging Magna Blue flame, their communication was phenomenal. I told them the problem, sent pictures and even accommodated a Saturday morning appointment. I was given a 2 hour window with live tracking of the engineer which made planning so much easier. Gary arrived and literally identified the issues, worked his magic and now our heating is all working correctly and this morning the house is nice and toasty. An excellent & professional service provided by Gary and would definitely recommend to anyone.
Water pump fitted and works well. Whole experience excellent, from quote, booking, completion of work and easy to pay
Amazing service, squeezed us in last minute for an urgent problem and had great communication. The team who came were professional, and kept us in the loop at all times. Highly recommend their services
Magna fitted our new boiler last year, they did an amazing job. Gary listened to what we wanted and advised us of the best solution. Come service time, Magna contacted us in plenty of time to arrange a suitable date. Paul came to do the service. He arrived dead in time, was friendly and sorted everything out quickly with no fuss. We would highly recommend Magna Blueflame. Extremely professional service. Thank you.
We had our old boiler system removed and replaced with a combi boiler. Very happy with the work and will use Magna Blueflame again!
Excellent service having boiler fixed and new timer put in. Also had gas safety checks with them and always fast and professional with good communication.
Magna Blueflame Ltd. They not only fit and service , a boiler in our case, they go way beyond the normal level of customer care. They are always available to help with any assistance and are always courteous and polite and willing to go that extra mile. I really couldn't recommend them enough and I would now never consider anybody other than Magna Blueflame for all plumbing and heating needs.
They have saved me multiple times with my boiler (45+ years old) it was time to bite the bullet and replace. Was given payment options and chose the right option for me. Arrived at 8am on the dot to complete, took away the old boiler and replaced with new. Brick work outside was all complete to a high standard and looks like it's always been there. Checked everything was working and tidied and cleaned like they hadn't been there. There was an issue with the electrics over the next couple of days, but wasn't an emergency (due to nice weather) and arranged for their electrician to come and investigate on the Monday morning. Turned out it was old, dodgy wiring in the house and because of the new boiler power it had tripped. All sorted and Magna Blue Flame very kindly covered the cost. Highly recommended.
Magna Blue Flame have done a great job replacing our radiators and feeding off two radiators as a cost effective solution to blocked pipes under the floor. They were professional, tidy and efficient. I highly recommend them.
As always, great service from Magna Blueflame. Received a reminder that our boiler service was due , engineer turned up as scheduled and did a very thorough service. Very pleased with the customer service and the quality of the work.
Gary and his team are absolutely brilliant, the attention to detail and care over any work done is absolutely second to none. We would highly recommend Magna Blue Flame for any plumbing works and we’re over the moon with the standard of work. My husband is in the construction industry and Gary is one of if not the best plumber he’s ever had.
Very happy with Magna Blueflame, can't recommend them enough! Just a yearly service this time but still a smoothe experience from booking to completion! Very professional, very polite and very efficient!
Excellent service again from Della and Paul. Service and gas safety inspections carried out with minimum fuss, thanks team
Magna Blueflame ltd Plumbing and Heating to the rescue once more! Came home to an exploded outside tap which turned into an impressive water feature in my garden - panicked scramble ensued to try and turn off the water (let’s just say that was a very icy shower I had not expected! 😂) while leaving a quick message on their answerphone - within five minutes I had a call back from Della, ten minutes later Gary arrived and capped off the tap as an emergency measure for now. Can’t express how grateful I am for their fast help! 💖🥰 Thank you!
It was so easy to book a gas safety check, Blueflame are very responsive and the engineer who attended was extremely professional. Definitely recommended.
Magna BlueFlame came to our rescue when our boiler died just before the Easter weekend. They went out of their way to help us and a new boiler was installed. They came highly recommended by a neighbour and they are now highly recommended by us. Friendly, helpful, professional and diligent! Thanks guys 👍
Absolutely brilliant, arrived at 8am sharp, ready to start work straight away . The job today was a new radiator for my lounge . Communications from start to finish was first class . Very happy to recommend this company. Helped me out with my boiler, back in February 2025. Neat and tidy workmen, hoovered up . Thank you boys. And Della too.
Booked for a day and time that was convenient to us. The technician arrived on time and completed the job of the annual maintenance of my boiler in a timely manner. The area was clean and tidy when he left. A great service provided by Magna Blueflame. A well recommended company who I have used for the past 5 years.
Had my 1st boiler service after a combi conversion and year ago. Engineer was prompt, polite and as thorough as always. Highly recommended company. I will use them for all my plumbing requirements as long as I live in the area. Thanks Manga Blueflame A1 service as always. 👍
This company were amazing from start to finish. Having been well recommended, Gary came to try and fix our 25 year old boiler. Unfortunately it wasnt to be, even staying past 7pm, but they quickly got us booked in for a replacement which was very competitive! Communications throughout were brilliant and even during boiler considerations we were offered different options to suit our budget. Really professional company and would always recommend.
They were really helpful and professional with prompt communication. Will be using them again!
Contacted Magna blue flame as I was selling a house, and needed an emergency immersion put in before completion date. And my engineer had let me down. The company was highly recommended from a family member, who use them. From start to finish all staff involved were professional and polite, all quotes and response’s were quickly dealt with, to a very high standard. They went above and beyond to provide the immersion. I would definitely recommend this company.
Outstanding service from the team at Blueflame. Only found out about them about 3 months ago from another happy customer and I love telling my friends and family about my experiences if they ever have issues with anything heating related. Friendly, on time and amazing. Cannot recommend enough. A loyal business with true customer values at heart.
I’ve used Magna Blueflame for many years now. Always top notch service. Very professional and knowledgeable about all aspects of heating and plumbing. Can highly recommend.
Magna just completed a massive job for me converting my system from gravity to pressurised. Second big job theybhave done and again an amazing service from Gary and his team, always professional, courteous, punctual, clean and reasonable on costs. Work is to the upmost highest standard. Wouldn't use anyone else.
Magna Blueflame replaced all 4 of our radiators in our flat. Superb job. We are really pleased with the work done. Magna Blueflame are always reliable and professional and trustworthy. We went out and left them to it. They left the place clean and took the old radiators with them. We’d never use anyone else now.
Paul has been servicing our boiler for many years now. He is always knowlegable and courteous.
Prediagnosed the problem before arriving with the correct part. Central heating restored within hours of my initial contact. Highly recommended.
Great company. Arrived on time, and completed my boiler service quickly and efficiently. Friendly staff, making it comfortable to have them in your home. Having used them before without complaints, to do other plumbing jobs. Look forward to using Magna Blueflame again for an annual boiler service next year.
Didn't use service as my error and double booked but 5 stars for super fast reply and for able to except the job given very short notice and very friendly.
Our experience with Magna Blueflame from our first communication, to them coming out and assessing our needs, to installation has been absolutely brilliant. They are thorough, professional, respectful and complete grafters! I would happily recommend them and would trust them with any of our plumbing requirements.
Gary and the team were fantastic. They sorted our issues very quickly and to a high standard. Would definitely recommend their services to our friends and family.
Neighbours recommended Magna Blueflame saying that they were delighted with their service and I can see why. I had a problem with my hot water system. I left a message and was promptly phoned back, an inspection the next day followed by a phone call to tell me the cost of parts and repairs, to which I agreed. They came out again, and as before, phoning to say on their way. when the job was completed I was about to pay the agreed amount, but was told that it would be considerably less as they had managed to complete the job without using a particular part. I wouldn't have know and would have paid the agreed price so -- not only punctual, very pleasant, cleaned up, efficient, took photographs so that if any other problems in the future they knew the layout of pipework and tanks but also incredibly honest. I will use them to service my boiler later in the year and have already recommended them to two other households. A very satisfied customer. J.Owens
Very professional engineers, knowledgeable and efficient. The best boiler company I've worked.
100% recommended - what a great team. From start to finish communication has been brilliant - quotes, reminders of appointments etc . The work has been fantastic - even where our system presented challenges the team persevered until it was done. Really nice people to have working in your property - polite, courteous and always leave everything tidy afterwards and their work is very high quality. Our heating system is like new and we couldn’t be happier ! Thank you so much.
Wonderful company to deal with. I left a message and had a call back within a few minutes. An engineer was with me the following day and fixed my boiler problem. Pleasant and helpful staff. Would certainly recommend them
Incredible service!! Our boiler broke on Monday of which some family members tried to fix but we were left with no choice. I contacted Magna Blueflame and Della responded so quickly, even with some trial and error options to see if we could get the boiler going. As we had no luck, Della arranged for Gary to come out and inspect. Gary is a very honest plumber and we always trust Gary with his opinions. He said he could try fix the boiler but by the time he’s done that (potentially finding new things wrong along the way), you could’ve put that money to a new boiler. We’ve only been in this house a year of which the boiler is already 10 years old and not of great quality so we were sort of preparing for this but also not! Once Della sent over the quotes, she also talked to us about the finance plans for the boiler. We did not expect a big bill like this just after Christmas so it was handy to understand these financial options to give us more flexibility. Once we agreed the quote, Gary and Lewis came back within a few days! From start to finish, the whole process was under 7 days! Amazing and smooth service throughout - highly recommend!
Brilliant quick reply after getting in touch as our boiler wasn’t working . Always keeping us up to date with everything. Personal touches like telling us when to expect them and when they were on route . Fixed the problem very quickly . A1 job . We will be using them in future for all our plumbing needs . Brilliant professional team .
Really God service the engineer was polite, efficient and clearly knew his job would highly recommend this company
just had two boiler services absolutely fantastic clean and tidy and one of my other properties. My tenant had a problem with a blockage in the washing machine. Gary came straight out and sorted the problem for me. Fantastic small business
We've had a new boiler installed by Magna blueflame this week, really happy with the service we received. Would highly recommend.
I contacted Magna Blueflame after a recommendation from a friend. I needed a boiler service and gas safety certificate prior to moving house. Everyone was responsive and professional. I would highly recommend them to others.
I received a fast, friendly and professional service, from this family orientated business. Recommending them to many friends and a number of my elderly neighbours. 10/10
Recently used Magna Blueflame for an emergency gas safety certificate needed at my work. At least 10 companies turned me away but Magna were so helpful and willing to make it happen. Now intend on using them going forward - thank you guys!
My brand new tenant (1 day) reported to me that the shower was not working on Sunday. I left a message with Magna Blue thinking I would follow up on Monday to find Magna Blue had been in contact with my tenant (with permission) and using face time worked out the problem, sent me a quote and fixed the problem to complete satisfaction by 10am Monday morning. This companies service level and work is amazing and I would highly recommend them to anyone wanting gas or plumbing work. Thankyou Magna Blue👍🏻
I’ve had total satisfaction with the services from MagnaBlueflame. This is the second time I’ve used them, the first time was to install a Google Nest Thermostat last year and now for a boiler service. Gary is very personable, knowledgeable and thorough in his work and explains what he’s doing and happy to answer technical questions. Has always been totally reliable on timing and leaves the place clean and tidy (you’d never know he’d been). I can thoroughly recommend.
I can't recommend Paul and the team at Magna Blue Flame highly enough. From start to finish, they consistently go above and beyond to ensure exceptional service. No request is ever too much for them, and they always tackle every challenge with enthusiasm and expertise. Their professionalism, attention to detail, and willingness to exceed expectations set them apart from others in the industry. Each time I've worked with them, they've impressed me with their commitment to quality and customer satisfaction. If you're looking for a team that truly cares, Magna Blue Flame is the one to trust!
I left messages with a number of heating engineers, and Magna Blueflame Ltd was the only one to return my call. They are clear in their communications and pricing and were clean and accurate with their work, and stayed until the job was done. When I had an emergency situation, they dealt with it extremely quickly. I find their whole service to be very professional and accurate and they will now be my go to for all plumbing and heating works. I highly recommend them.
A wonderful experience. Punctual, polite, professional and the whole process from first contact through to completion of service extremely efficient
I've can only say great things about these guys. The absolute best in class service for all things heating and plumbing. I booked a service online via WhatsApp. It's very handy using their online booking, invoice and payment system. Paul attended today. He was very respectful and knowledgeable. He quickly identified a fault with my boiler and, as it is still under warranty, he contacted the manufacturer to arrange a repair on my behalf. Within a few minutes of letting me know, the repair was scheduled, I had photos and a full report. The service continued inspecting the water quality, maintaining filters and functionally checking all radiators. I've such a high opinion of these guys and would highly recommend to others. I'll be rebooking next year. Thank you!
Excellent service as always from Gary and Lewis. Removed old hot and cold tanks and replaced with a beast of a combi boiler.
Amazing service, excellent communication, I couldn't ask for more . I would recommend blueflame to any one
Had a boiler service and gas safety check. Friendly staff. Really easy to book- totally accessible - no phone calls necessary. Set out pricing at the outset no unexpected extras. Although shoes weren’t an issue in here, shoe covers were put on. I was prepared with the cloth and pot for the water that every technician has needed before but this one had his own with him ready. I was very impresssed. Would definitely book again!
This is the second time I have used Magna, wouldn't go anywhere else, great company, I trust them.
Excellent service clean and tidy and came back the following day to resolve a further issue with no further charges. Would highly recommend and will be using this company again.
I have used magna blueflame numerous times now for plumbing jobs around our house and have had boiler services done, gary the owner of the company is a top guy very knowledgeable knows his stuff and paul the other engineer thats done work in my house is a very pleasant man too and again he knows his stuff as well, every time been top service very professional, very tidy always top quality work its a pleasure having these guys in my house they are a credit to the company, I do love the whats app service as well, and a big shout out to the girls in the office they are fab as well very quick in sorting out the quotes, booking in jobs and sending out invoices at the end of the job for payment so glad i come across this company as i wont use anyone else always recommend magna blueflame to friends and family.
Really helpful and friendly people, great quality of work and no mess left behind. 👍
Very good service, excellent comms. Have used Magna for several years and will continue to do so when we move house.
Very easy to book through WhatsApp message with clear choices of services. Great service on the day with very friendly and helpful engineer - will book again next year!
Great company. Unlike so many companies they respond immediately and keep in touch regularly until the work has been completed. Would highly recommend. Efficient, reasonably priced. Tidy in the work. Thank you.
Annual boiler service carried out by Paul to Magna's usual high standard. Always found Magna Blueflame to be reliable, helpful and efficient.
Had my boiler installed and they were amazing very friendly and polite and did amazing work. Would highly recommend them to other people 10 0ut 10.
From contacting them to arrange a quote, to getting the work done, you can be assured of good customer service and quality workmanship. They are very reliable and their prices are fair. We would definitely recommend them.
From the first phone call to Magna Blueflame. They owned the problem The office kept me updated on how long the engineers would be getting to the job then the engineers sent pictures and videos of the leak. And the fix. First class. I don’t normally do reviews But felt I had to this time thanks again 👍. Pete..
Excellent service once again for our annual boiler service , think this is the 4th year .. We had a fault on our boiler in the winter, I contacted Della and we had an engineer out that day , they fixed the problem swiftly at a reasonable price .Highly recommend .
No longer will I use any other company to service my boiler or deal with my plumbing & heating. Magna Blueflame are the best there is, so professional, knowledgeable & competitively priced, they cannot be outdone. I am also more than happy with how courteous & polite all the staff are, whether they are in your home or dealing with you via email, text message or chat. Many more businesses could learn a lot from Magna Blueflame.
Reliable, punctual, the pipe look tidy everything look nice and work great! Thank you for Della and Gary the team!
Gary and the team at magna blueflame have been excellent with great workmanship and you can clearly see they take pride in what they do. Many thanks Dylan Olivier
Magna Blueflame installed a new tap and fixed a leak for me. They were quick and worked effectively. I would have no hesitation in recommend them.
I had a very positive experience with Magna Blue flame. The engineer was prompt, polite and well presented. Very professional and great communication. I would definitely recommend.
Highly recommended, we contacted Magna blue flame about replacing our kitchen tap and the next morning it was sourced and replaced before 10am. Friendly and reliable! Thank you so much!
Great service from them all. Arrived quickly after calling them. Would recommend to anyone to use them.
I’ve used Magna for years and am always very pleased with the service levels , support and value for money provided. Communication particularly is always excellent. Very highly recommended!
Magna Blueflame really are an exceptional company. Yet again we have had an extremely professional service - they do so much to support their customers when plumbing issues arise. Excellent 5 star company.
Another excellent experience with Magna Blueflame. This time we had a boiler service and a new toilet seat fitted This company never lets us down and has a very high standard of workmanship and customer service. We would thoroughly recommend to everybody
Excellent Gold Boiler Service from Paul. We are always kept well informed by Della in the office and booking an appointment is a breeze. We have had various work done by this Company over the last few years and won't hesitate to recommend to others.
Gary and his team worked cleanly and efficiently and finished the new boiler installation and the renewal of the 10 radiators in under two days and you wouldn’t have know they had been in the house Their price was very reasonable against the other quotations and I would not hesitate to recommend Magna Blueframe to friends and family
Always excellent service 👏 10/10, Their WhatsApp service is so useful and they've always responded quickly and got things sorted
Great service and patience with my indecisions. Arrived earlier but only after they checked it was convenient. Clear and fair pricing and very responsive to enquiries and follow ups
Gas boiler replacement by Magna Blueflame Ltd, excellent service from initial phone call to completed installation, I would not hesitate to recommend them.
I’ve been using this boiler service company for six years now, and I couldn’t be happier with their efficiency and outstanding service. Every year, they consistently provide top-notch maintenance, ensuring my boiler runs smoothly all year round. Engineer Paul is especially brilliant—his professionalism and expertise make every service appointment a breeze. Highly recommend to anyone looking for reliable and excellent boiler maintenance!
We have been using Magna Blueflame for years. They are very professional, super efficient and always complete the work in high standards. We can’t recommend them enough. Everyone in the company is very polite and friendly. Such a wonderful business to deal with! Definitely worth the 5 stars!
Excellent service at all stages. The engineer explained clearly what he was about to do and why and afterwards what he had done with relevant follow up information. Will definitely use this company again.
We had a gas safety check, boiler service, and old gas pipe capped off today. All jobs were done quickly, tidily and efficiently. All team members were friendly, and it was was great value fir money. Have used Magna for years, and wouldn't consider anyone else.
Excellent service from Magna Blue Flame, polite friendly service, highly recommend for boiler service
Cranford Heath local and friendly plumber / heating service. Very good communication, professional, quick and tidy, always on time and very transparent about fees. No job too small. Highly recommend!
Magna and team are always helpful and polite a pleasure to deal with. Have recommended with confidence and will continue to do so. Just had my boiler serviced thank you to you all.
Got in contact with this company yesterday for some information, they got back to me the same day and gave some great advice. Very honest will be using them again that’s for sure.
I have used Gary and his team for years now and will continue to do so for both my home and my rental. They have always been amazing, professional and trustworthy and I wouldn't hesitate to recommend them. Thanks as always for great service 🙂
All of the above to replace radiator for us. Clean, tidy & efficient. So pleased. Update: used again to service our boiler, same great service as before. Trustworthy & professional.
Boiler service and radiator replaced. Have been using Magna Blueflame for several years as always excellent service. Would have no hesitation in recommending them.
Good quick service provided and for a leak they were able to attend quickly. Used before and very trusted and reliable.
Many thanks to Gary and his team for another great job. Two visits one to fit new taps on a sink and repair the toilet siphon and the second to service our boiler. 1st class jobs as usual - highly recommended. Nick -canford heath
Best around, I would ever go anywhere else for boiler issues again, I will recommend to anyone that will listen to me. I called them and they were in the area and at mine fixing the issue which lucky enough was minor within 15 mins. Within 1hour future servicing was sorted and I was told I didn't need the most expensive option and it was fixed all at a reasonable cost. There is no negatives about this totally honest and lovely company. They now have a customer for life.
Amazing team, always prompt with answering phonecalls or messages, and dealing with any repares needed. They never disappointed us. Truly recommend it. Thank you Magna Blueflame
Very pleased with the repair we received! Repair was completed in quick timing and we were supported with another query in the house and offered great advice. Communication prior to repair was excellent as well!
We have had alot of problems over the last 6 months with our heating and the service from Magna Blueflame was impeccable. From Della in the office to Gary and the team they were exceptional with their service. Nothing was a problem. The team are highly professional and I would recommend them 100%. We have literally, in one day had a new boiler and 8 radiators put in. The team worked extremely hard and left no mess at all. I'm glad I am one of their customers. Keep doing what you are doing guys! . Thank you
Had to call Magna Blueflame as an emergency as my boiler had broken down on Friday morning. They were absolutely fantastic is getting my problem sorted, even though they were very busy, they fitted me in. They explained the problem and options and we found a cost effective solution which didn't break the bank. First class company. I'd definitely use them again!
Magna Blue Flam e were amazing today. They sent an engineer within one hour of my call, and he diagnosed and cured the fault straight away
Great communication, reliable and punctual engineer, reasonably priced boiler service. Would recommend
Used blue flame since we moved to the area a few years ago. Good service, good and friendly communication. Will be using for all services going forward.
Very well organised and reliable company. Workmen was very nice a polite. Would recommend
Magnablue team were nothing but amazing. Middle of winter my boiler decided to pack up. The team were super efficient in quoting and installing a new boiler whilst not only having to replace all the piping. They left the property super clean post all work. A big thank you to the team.
Gary and Della always provide us with an excellent service. Their communication about visits is the best I have ever experienced from a plumbing company They are a pleasure to deal with and I would highly recommend them to everybody
Very reliable and professional service. We use them for our rental properties and they always respond promptly when we have a problem with boiler or heating.
Gary and his colleagues have worked hard to help get heating back up and running. I had a complex problem of leaks under the floor caused by a mouse 🐁 getting through an air brick and then nibbling joints. Gary separated the upstairs so that it would still work and proved the leak was downstairs. Then the leaks were fixed. Good problem solving as well as the work with the tools. Good communication also.
What a fantastic service we received from Magna Blueflame, from our initial enquiry to having our boiling replaced was straightforward and completely stress free. They arrived on time, worked fast and efficiently to get our boiler replaced and working on the same day. They covered the hall and landing areas with carpet protector and covered down all other surface areas where they were working which meant when they left I hardly had to clean anything. They explained how to use our new boiler and even sent us a youtube video showing us how the controller worked which was really helpful. Our boiler was registered and the certification details were emailed to us within 24 hours. The price quoted was very excellent and included a 10 year guarantee together with the first service free. If you are thinking about replacing your boiler I would highly recommend Gary and his team! Thank you!
When my heating stopped working just before Christmas I was left with no heat or hot water. The Magna Blueflame engineer came round and sorted it out with one visit. No problems, no fuss and no mess. Then arranged for a boiler service which was completed a couple of weeks later. This was carried out 4 days earlier than I expected. After calling me to see if this was okay. I will have no problem recommending them to anyone.
Blue Flame are a very good company to deal with, very professional, arrives on time, complete work and leaves place tidy and are very accommodating and polite. Would highly recommend Gary and his team.
Been using Magna BlueFlame for a number of years. The team are very friendly, knowledgeable and reliable. Always happy to talk through options and find the best solution for their customers. 5 stars!
I have been going to Magna Blueflame for boiler services for the last couple of years and have been very impressed by their service. Della is really efficient with organising appointments which are always on time. The engineers are very helpful and do a great job.
We've used magna for our gas safety certificate and boiler service for the second year running now and have always found them to be prompt, clean and tidy and very professional. Good value for money company. Highly recommended.
Paul did an excellent job servicing our boiler. He arrived exactly on time, donned overshoes before entering our home, was polite and friendly and kept us informed about what he was doing. The bill arrived promptly the following day together with the gas service record. I have no hesitation in recommending Magna Blueflame Ltd.
Have used Magna Blueflame twice now (once for a full boiler service and replacement of our kitchen sink, and again to replace our shower and one of the valve on our radiators). Both experiences have been seamless all the way through. They are professional, efficient, and quick to respond - couldn't ask for more.
Honestly the most professional gas company I use. They reply so quick on my request, book me with a short time frame and they are not over price. I got 2h slot time frame for my appointment, txt reminder the day before and the engineer show up on within the agreed time. I will definitely use their service yearly for boiler checks and emergency if needed. 10 stars for their service!
Excellent and helpful service going beyond expectations. I would recommend them to anybody.
Excellent service when engineer called to look at work required and arrange quote. Engineers arrived on time. Used floor protector in the house. Clean, tidy. And they send a courtesy reminder of the appointment. Have used this company in another property and now in a new one. nothing to complain about from initial call to emailed invoice.
Had a new boiler fitted by Magna blue flame and it was a very professional job very fast service from the start of ordering and fitting took 5 days , the boiler looks great & the old boiler and rubbish removed ! Highly recommended
Boiler service.Great communication from the start. Turned up on time and sorted out a small issue I had.
I can’t praise this company enough -my boiler broke down in the freezing weather -excellent customer service -visited the same day and new boiler ordered and fitted within 4 days -kind and considerate engineers at all times -would recommend 100% Mrs SM Adler
Gary and the team are always punctual, friendly and professional. Would highly recommend 👌
I highly recommend magna blue flame. Our boiler broke and could not be fixed, from the first phone call Della and Gary made the whole process so much easier to deal with, they send on quotes and had us booked in for a new one within days and with no issues. They were fantastic to deal with from start to finish. We found them so super efficient. Shaun Maher
Very professional service extremely satisfied and will be using this company again
Very friendly service. They are always on time and couldn’t do enough to make sure we are happy with the service and answered a few questions that we asked. Would definitely recommend. Many thanks.
My boiler brokedown and once Gary deemed it was no longer economically viable to repair, 3 quotes were provided for suitable replacements. Once we agreed the best option, the boiler was replaced the next day despite falling on a Saturday. All certification and registration for building control and warranties were provided the next day. The prices quoted were acceptable bearing in mind the recent high inflation. Good communication throughout and very approachable. Highly recommended if looking for an excellent A1 quality service.
Magna Blueflame ltd Always a super friendly team, prompt time keeping, keeps you informed of arrival time etc Always thorough boiler service work carried out by Paul,freindly manner, efficient and always keeps your home clean. Records updated. Invoice sent out and always easy to book and pay the invoice. Thank you for excellent service all round, super small family run business.
Very pleased with the 2 boiler services, and the new tap for my Mum's kitchen sink.
We've used them for about 7 years now and will always continue to do so. There service is always 100%, clean, tidy, punctual and quotes are always exact. Boiler servicing as always is a brilliant affordable price, also 3 types of services available. We highly recommend them to anyone who needs work doing. A great team at Magna Blueflame Ltd including the ladies who make and take the calls and appointments. We will never use anyone else.
Very fast response. Reported a fault early evening and on doorstep at 8am and fixed by 8.30am the next day. Recommend!
Fitted two radiators in my house, great service left everything clean and tidy.
Great boiler service, transparent pricing, arrived on time, very professional, would highly recommend & will use again!
I've been using Magna Blueflame for my boiler service for a few years now... They are fantastic. Would highly recommend.
We always get a reminder for our oiler service in plenty of time to arrange it, and this year we had several family issues which could have meant cancellation at short notice, but they were most understanding and had no trouble accommodating us when we were free. The engineer was punctual as usual and carried out the work in a most professional manner, leaving no mess behind him. It was nice to see that on arrival he immediately put on overshoes as it was wet outside. Another satisfactory visit.
We have used Magna Blueflame several times and they never disappoint. Curtious, on time and professional. Nothing is too much trouble when asking for advice. I have recommend them to all our neighbours.
Power flush to central heating system. Installed a new pump. Excellent service all round. Very helpful and courteous staff. Very pleased
Thorough service of Worscester gas boiler and peripherals to the same high standard as last yeat.
More than happy with the work done for us by Magna Blueflame. Throughout the whole process from the initial emergency visit to finishing the work needed the engineers and office staff were polite and efficient and willing to answer any questions clearly and patiently. The engineers worked efficiently and cleanly, respecting the property and our needs. Wouldn't hesitate to recommend this company.
Second time of using Magna Blueflame for boiler service. Prompt professional explained about service etc. Previous had them change a old radiator for new modern more efficient one. Highly recommended them
Very efficient and friendly company. 100% reliable - turn up when they say they'll turn up and provide a thorough, professional service.
I have used Magna Blueflame 3 times and each time they have given great service. They respond quickly, tell you the price before they do the work, are on time, are pleasant and helpful and are easy to contact. I recommend them wholeheartedly.
Paul the gas engineer was very slick and efficient as are the business as a whole. Very impressed.
Such a good experience, highly recommend. The person we previously used for boiler services moved away, so I contacted Magna Blueflame and they were brilliant from the start. Della was incredibly friendly, responsive and was able to quickly book us in for a time that worked well for us. We received communication the day before to remind us of the appointment and on the day to let us know when Paul was on his way. Paul was friendly, polite and got on with the job quickly and efficiently. He was also very patient with our 3 year old, who was very interested in what he was doing! A great experience and will be using every year for our boiler services. Thank you ☺️
Really pleased with the whole process. From the first info to quote to the installation and completion. Good, clean and tidy, informative and helpful. Very satisfied customer 👌
Very satisfied with the service provided. Efficient, professional and good value from start to finish. Highly recommended.
This company have serviced our heating system and gas cooker for a few years now. They always turn up, on time, do their job AND give clear and honest advice.
Very friendly and professional. Installed a new boiler and Hive system for us, have also fixed the flushing mechanism on our toilet, and serviced our boiler a year later. Every time they've visited the service has been excellent.
Excellent service again from the team. So easy to contact and book. Nothing is too much trouble.
Fantastic service all round. Great value for money and really helpful in demonstrating the new boiler functions. Would certainly recommend.
We highly recommend this fabulous company for all your plumbing services. We own a guest house and everything has to be up to code plus we are very fussy! This company come every year to service our boiler and provide us with gas/boiler certificates and other bits and bobs! They work efficiently, diligently and respectful of our premises. Look no further for a reliable heating/plumbing company.
Magna Blueflame Ltd plumbing services is an exceptional company, that delivers outstanding results. Their professionalism is evident in their high-quality work. Della provided me with an extremely quick and efficient response to my enquiry. A quote was received, detailing the work to be carried out. A suitable appointment time was arranged to resolve my plumbing issues. On the day the work was due to be completed I was contacted and advised Gary was able to attend slightly earlier, if convenient, which it was. I was advised when Gary was on his way and he quickly got to work. Gary resolved the plumbing problem promptly and efficiently. Gary and his assistant were friendly, polite, helpful and courteous throughout. He left the place spotless and everything was tidy and presentable. Very happy with the work, would certainly use again and I would highly recommend Magna Blueflame Ltd for all your plumbing needs as you will receive an exceptional and professional service. Thanks Team : )
Fantastic experience with the Magna Blueflame Team when tenants were left with no hot water. Very quick response from the office with an appointment to resolve the issue. Couldn't have gone any smoother.
Wonderful, efficient service and workmanship from both the Admin and Plumbing Teams. Highly recommend.
Professional team, left everything neat and tidy. Highly recommend, would not use any other company. Thank you Magna Blueflame Ltd
Contacted magna blue flame as had fault with boiler, engineer attended same day and solved the issue quickly. Was very happy with the service provided, always highly recommend to friends and family
Would recommend this company without hesitation. We have used them for several years and the service has always been excellent
Gary, Della and true team at Magna Blueflame are Brilliant! Nothing is too much trouble and you are kept informed all the way through the process. Truly Excellent value for money and total reassurance that the work has been carried out to the highest standard. Will always continue to recommend them. Phil Wadham
Magna Blueflame add 2 radiators on our two rooms, the recent one they replaced & installed one radiator leaking. Highly recommended 👍
We have used Magna Blueflame a few times, they're very professional always on time and the prices are great. I would highly recommend them to anyone.
Great experience with Gary at Magna Blueflame Ltd yesterday. There were a number of plumbing jobs on the list, they were all carried out quickly, efficiently and professionally. Everything was left clean and tidy afterwards and they ensured I was happy with the work before they left. I would definitely recommend them - if you can get an appointment - I know they're very busy!
Gary responded to our request for help with our heating and gas boiler extremely quickly, found the problem and fixed it, very pleased, would highly recommend
Excellent service from when I first had the new boiler installed and every year thereafter. 100% recommend
I first found Magna Blueflame by recommendation and, thankfully, he is as good as I was told, if not better. Gary has installed a Joule cylinder (unvented system), a full central heating system and regularly services both my boiler and hot water cylinder. He’s always happy to advise and has also added a pump to improve hot water flow around my home. Unfortunately, he didn’t install my new boiler; this was done by another company who made such a mess of the installation that it took 4 days and a visit from the manufacturer, culminating in my ‘new’ boiler becoming essentially a refurb. Gary is clean, responsible, reliable and, above all, trustworthy. Della is quick to respond to queries and keeps me up to date with Gary’s whereabouts when he’s booked for a visit. All in all, highly recommended
I contacted Magna Blueflame after our boiler failed and within an hour, Paul was at the door. It turned out, our old boiler was not worth repairing. Laura sent immediate detailed quotes for a new boiler, we accepted and they kindly re-arranged some appointments to accommodate our emergency the following day and in 24 hours, brand new system installed and operational. Engineers Paul and Lewis were super efficient and answered lots of my daft questions. Clean, tidy and expertly fitted pipe work and hardly any water hammer now either when the tap/washing machine feed shuts off. Thank you so much for everything!
We have used their services for the last year or so since we moved into the area, recommended by my son. Our experience in the three times we have used them has been excellent.
From the moment I spoke to Laura on the phone through to the invoice arriving via email, everyone I dealt with did exactly what they said they would, and within the realistic timescales they gave. We were not given false hope, nor were we pushed into unnecessary costs, in fact the price was really reasonable (and I was told the call out cost in the first conversation). We are really pleased with the service we received, will use them again and would definitely recommend Magna Blueflame to anyone.
Had a Nest Thermostat installed, would definitely recommend and use again! Was configured for us both and have been using for a couple of weeks now and it’s amazing!
Our boiler was leaking and the controls were failing. We asked Magna Blue flame to give us a quote for a new boiler and Paul was with us next morning. We had our written quote around midday and they were able to fit it within a few days. The admin has been faultless with text updates regarding arrival times etc. Paul and his assistant were very pleasant and completed the installation by mid afternoon, having cleared the site as promised. We were very impressed.
I emailed Magna Blueflame when I discovered a leak from my boiler, which I was concerned about and never expected and immediate reply out of hours. The problem was taken out of my hands and an engineer was arranged for me as part of my warranty who came the very next day and resolved the issue. Very pleased with the professionalism and communication and would thoroughly recommend.
Fitted a new boiler, and thoroughly sorted out what was a total failed heating system done by the previous plumber, first class service, competitively priced, polite and courteous engineers (Paul & Lewis) Made sure we understood how it worked and cleaned up From start to finish the communication was brilliant Highly recommended for all plumbing needs, perfect!! Thank you very much!!
Great service and communication with a wealth of experience and advice! Highly recommended.
Came and did some fault finding, returned the following week at agreed time and date, did a gold service on boiler and repaired faulty boiler parts. Excellent service and Paul was very helpful, curtious and tidy 👍
Magna BlueFlame installed a combi boiler for us last year along with new radiators and pipe work. I can’t speak highly enough of them.. they truly do stand out from the rest. A reliable, family run company that do a fantastic job.
After searching google for a new combi boiler installer I came across magna blueflame, And thank goodness I did, Della called me straight away and after a long chat I felt confident to book Gary for a quote. After meeting him I felt very confident that he was the man for the job, very pleased with his honesty and advice, they tuned up on time and a 3 day job was completed in 2! Very clean hard working and professional, I wouldn’t hesitate to use them again, highly recommend
Amazing service and price was great turned up within 2 hours and fixed the boiler would highly recommend to anyone thank you magna so much having a great company and amazing prices
I cannot recommend this company enough. Had an emergency at home and they were there to help within an hour and had problem sorted fast. Very cheerful. Definitely the company to use if you have and plumbing issues or need a boiler service. I cannot thank them enough
I had never used Magna Blueflame before but wouldn't hesitate to use them again or recommend them. From the quick response from Della to my call, who kept me informed before the visit and gave me a time, to the same day visit from Gary who arrived on time on the same day and sorted the problem, I realised what a professional and friendly service the whole team offer there. Great service, friendly, prompt and good value. I now have a working boiler again and I'm warm! Much appreciated and many thanks.
We have used Magna plumbers for a number of years and always found them very helpful and reliable. Della is always available for some good advice too.
We have always had an excellent from Magna Blueflame, from Della and co in the office to Gary and his team with all aspects of pluming, would recommend to anyone. Keep up the great work
A first class service from a very professional team. Della is a great organiser and Gary or one of his team have always turned up on time. A pleasure to recommend.
Very impressed with the service we received from the office and the engineers at Magna Blueflame. They responded quickly to our call, they are friendly, professional and also give good value. The engineers worked quietly and efficiently installing our new boiler and left everywhere clean and tidy. We definitely recommend them.
Excellent service from Magna Blueflame today. We called due to our boiler continuously dropping out with an error code and the team came out the same day plus fully serviced it. Now working as good as new. Impressed by the responsiveness and all round helpfulness.
We used Magna Blueflame Ltd to get a new boiler fitted and also a new radiator From start to finish the work was carried out efficiently and with ease.On time,All the guys were extremely polite and made a job we were dreading seem easy,Gary stepped out of his family time as we had no boiler and for that we are extremely grateful and they have done an amazing job.Thank you all so much,Brilliant job and highly recommend you. Kind regards Toni and Patrick Nolan
Gary and his team were very patient with this job as it took some time to even begin thanks to seized stopcocks both inside the flat and out. They had to make several trips out to my flat but never made a fuss and, when the work could finally begin, they were very professional, tidy, friendly, and the work was carried out to a high standard. I can only recommend them and will certainly be calling on them again if needed.
When I asked for a quote, Gary gave me a clear explanation of the options available to me for both boiler and control systems. Communication from Blueflame was excellent throughout and the work was completed to a high standard. I would wholeheartedly recommend Blueflame to anyone.
Had our boiler replaced by Magna Blueflame recently, fantastic communication and friendly service throughout. Will definitely be using them for all future work and servicing!
I initially had Magna Blueflame round to sort out a weird gas pipe sticking out the floor in my living room. Since then, they've installed a Nest thermostat, replaced a radiator, fixed an issue with my boiler, and serviced it twice. What sets them apart from everyone else I've ever dealt with is their level of communication given. Della always drops me a text to let me know when they're coming round and is super quick to reply to any queries. I honestly can't recommend them enough!
We've worked with a lot of plumbers / central heating engineers over the years...Magna Blueflame are on another level, and we couldn't recommend them highly enough. From first contact via Checkatrade (and a friend recommendation), to removal of our very old central heating system and installation of a brand new boiler – the entire process has been seamless. The professional and friendly engineers completed the work during the latest lockdown, and made sure they maintained social distancing, and wore PPE. Magna Blueflame’s communication, attention to detail and aftercare has been superb. We are looking forward to working with them again! Thank you Della, Gary and team ⭐️⭐️⭐️⭐️⭐️
Fantastic company and team. Reliable and professional. Highly recommended for gas/plumbing services!
What a joy to find a company that puts the needs of their customers first. Della and Gary were a joy to work with and soooo knowledgeable. Thankyou, thankyou thankyou
This company was a pleasure to have in our home. Very friendly, approachable and very tidy. I would definitely recommend it to all friends and family.
Have used several times on different properties and always been honest, quick to respond and great standard!
Two engineers came to install a gas cooker for me,I have to say first polite,friendly,professional.Price was amazingly cheap and quick, new pipe welded, bayonet,safety chain,hose, checked and signed off.Took about 30 minutes all that for £80,lovely lads perfect job and a lot cheaper than I thought it would come to.I recommend to anyone reading this don't go anywhere else if you want the best you have found them.
Location
Canford Heath, Poole, BH17 Get directions
Opening times
- Monday6:00 AM – 6:00 PM
- Tuesday6:00 AM – 6:00 PM
- Wednesday6:00 AM – 6:00 PM
- Thursday6:00 AM – 6:00 PM
- Friday6:00 AM – 6:00 PM
- Saturday6:00 AM – 6:00 PM
- SundayClosed
Additional information
- Emergency call-outs
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