Gas Worx (Southampton) Ltd

Thank you for your quick response with our boiler problem. All work completed efficiently and now a perfectly good working boiler. Mike D

Booked them to come out. They didn't turn up or let us know they weren't turning up. Should be able to give zero stars

New heating boiler. Professionally installed. Clean job. Professional customer service and great patience in solving technical problems. Thank you Ryan. I recommend this company 100%.

Our installation of an ASHP was never going to be easy, space, the property and my requirement to keep my old hot water cylinder as it was part of my solar thermal hot water heating system which I wanted to supplement the system in the summer. All my contacts with the company were excellent from the start, clear advice and a willingness to answer my idiot questions and a pleasant patient approach to what for me was a major investment. The paperwork and grant arrangements all went well and the installation was excellent. Nice people, professional and dedicated to getting the work done with least fuss and bother. A couple of things of course went wrong, but were quickly solved. Overall I could not reccommend them more highly. Thank you.

Woke up with no heating and hot water due to lack of pressure - Called Gas Worx and they fitted me in same day - The engineer (Ryan) called to advise he could come earlier due to a cancellation and wanted to check that this was ok … it was and he arrived within the next 20minutes! leak was located and fixed in our side extension - I was asked if the boiler had been recently serviced (it had not) I was offered/asked if i would be interested in a boiler service whilst the engineer was onsite, as it had not been serviced and i missed the last one! I took Gas Worx up on the offer. Received a full Gas Safety report for the service and some recommendations for replacement seals on the boiler as some had a small leak (photo evidence was provided) but was advised that this was not urgent and that seal replacement should be looked into within the next 6-8 months (no pressure to have this done on the spot like I have had in the past with other trades). All-round great service and I will be using Gas Worx again to undertake future service(s) and I will be calling them back to have the faulty/defective seals replaced. Great work goys from start to finish, if only all companies could be like this !

Sam & Fred were great - went above & beyond to get the install of our Powervault battery system done right. Friendly, helpful, professional. A*

Stuart, Sam and the rest of the team were absolutely amazing in the conversion of an old heating system to a new one. They are extremely knowledgeable and always went the extra mile to ensure everything was fitted correctly and working as it should. Would highly recommend this company, as they are very passionate about their trade!

We had Sam visit our property this evening to provide guidance on how to use our UFH system and check it over, having been completely let down but the original installers to provide a handover. Most insightful and informative. Thanks so much for providing the much needed peace of mind. Professional, personable, informative and accepting of stupid questions.

Gas worx installed several air source units at my properties, the communication, workmanship and professionalism was top notch. I’d highly recommend

Great Company. Highly recommend. My father in law, age 85, had a boiler service and discovered a new expansion tank was required. They acted swiftly and professionally, keeping myself and father in law informed at all times. The part was ordered, delivered and fitted within 2 days. Would not hesitate to use this company again. Thank you.

Did an amazing job, Ryan, Sam and Ed are a great bunch of guys, cleaned up after themselves, left everything clean and spotless in addition to the installation. Installed heat pumps and radiators, everything’s working perfectly. Highly recommend this company to everyone

Very friendly and efficient company. Ryan was professional throughout, nothing was too much trouble. I would not hesitate to recommend or use Gasworx again.

Really great service from Ryan and Ed who replaced a boiler for us . They were very efficient , polite and tidy , also reliable and turned up when they said they would .I would recommend the company .

Fantastic service from quote, installation and final handover of new heat pump. Thank you Stewart, Sam, Ed and Ryan! Looking forward to a lovely warm home 😊

Prompt response from Gas Worx for a boiler/heating/hot water issue over the Christmas period- was able to diagnose the problem very quickly. Friendly , professional service. Clear explanation of the problem and the solution. Prompt documentation sent through of work carried out.Many thanks

Great service, great staff. Kept us well informed throughout the process

Very efficient and knowledgeable. Nice people

Leaking boiler was diagnosed and repaired in no time Ryan was really knowledgeable, careful and polite. These guys will definitely be my go to plumbers can’t recommend them enough

Ryan .. installed my boiler today and was awesome… I now have heating and hot water.. thank you 👍

Great very responsive and organised helped with any queries I had and adapted to problems with the construction of my property without fail. Recommend any day.

I would thoroughly recommend Gas Worx. I was having a combi boiler and new vertical radiator being installed in an old property and old tank etc removed. I was quite apprehensive about the amount of upheaval this might cause. Gas Worx have been professional from the quote to the work being completed. During the quote Sam answered all the questions I had, and he explained what happen during the install, which reassured me. The quote was sent through quickly and Kyrstie was able to helpfully book the work in to coincide with some time off I had. The work was completed on time, everything looks good and once Sam had left, having explained the instructions for the new boiler, I wouldn’t have known he had been there, apart from having a warm house, as he left everything clean and tidy. Thank you. I would definitely use them again.

I cannot speak highly enough about Stuart and his team. They guided me through the whole process and were happy to help with any questions. Very fast to reply to emails and I didn’t feel pressured at any point. The installation team were lovely and very accommodating. They moved dates at short notice when I became ill and were incredibly flexible. They attended late into the evening and at weekends to try and get the heating back on as quickly as possible. 5 stars isn’t enough!

Very good service and a great customer experience. Engineers very happy to answer all our questions and explain very clearly what was happening. There was a couple of hurdles to get over as needed a gas meter installed and they were very accommodating in working around the interruption. Also returned very promptly when some of the skirting trim came loose. All in all we made a very good choice of company to install our heating. We will continue to use them for boiler servicing. Would recommend them...

I have used Gas Worx for years and they have always been professional and efficient. 100% recommend

Pleasant, speedy service and reasonably priced. The boiler decided to play up just before the Christmas break which was such an inconvenience with the whole family off and no hot water for washing or heating. We called Gasworx Southampton Ltd and they came straight out to diagnose the issue. Understandably given when it happened the engineer was clear what the issue was and informed me of what he planned to do to resolve our issue. A few days later after the supplier Christmas closure period Gasworx Southampton Ltd had the boiler back up and running. I couldn’t praise the service more. Really excellent helpful company. Thanks Gasworx Southampton Ltd.

I've been working with Gasworx for the last 6 months across a number of projects and they're always professional, transparent, and courteous to our customers. I couldn't recommend them enough based on their knowledge, experience and service.