Closomat Limited
4.6(355)Sale Central, Sale • Part PGet directions
Closomat Limited
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Closomat Limited are electricians based in Sale Central, covering the UK. As a Part P-registered business, they specialise in installing, commissioning, servicing and repairing wash-and-dry toilets.
Customers value their knowledgeable, polite engineers, clear explanations, tidy workmanship and punctual visits. Their respectful approach helps support comfort and independence when attending to wash-and-dry toilet services.
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Reviews
4.6
Closomat Limited is valued for knowledgeable, polite engineers who install, commission, service and repair wash-and-dry toilets with care. Reviews often mention clear explanations, tidy workmanship, punctual visits and a respectful approach that helps restore confidence, comfort and independence. A recurring concern is the cost of repairs and service, alongside delays or poor communication when faults are urgent, including blockages, leaks and wash facilities not working.
Summarised with AI
Excellent service that I cannot fault. The problem was not of your making but dated back to the original installation and it was excavated and resolved efficiently.
The bloke that came to my house to fit my closomat was a very conscientious and hard working person... It wasn't straightforward for him and he went above and beyond to make sure the job was finished and to a high standard. I can't thank him enough.... Life changing these toilets are 🥰
It would have saved a large plumbers bill and weeks of frustration without hot water and continuous flushing of Closomat toilet had we been advised to have toilet on mains water supply before installation. The continuous flushing drained our water tank and air locked the water supply which took the plumber 2 hours to rectify.
We have had issues with the toilet blocking and have had no support. I was told I would be contacted yesterday and I received nothing. I am disabled and currently unable to use the toilet. There is no rush to support and it's just not good enough.
Had Closomat toilet fitted on 14/07/26. Toilet blocking straight away. Engineer could not be sent till 29/07/26. Being sent from pillar to post. Usual red tape. Everyone covering their backs . Engineer blaming plumber. ... Asked for manager , told '...in a meeting..' However " ... a request for her to get in contact has been made..." Standard every one you speak to is very polite but at £10000 cost for a toilet being fitted, surely things can ve resolved quicker !
Very quick to get out and fix my problem. Richard was very polite and efficient, solved the issue withing a few minutes. Excellent!
Toilet installation. Very prompt, courteous and friendly engineer. Installation completed very efficiently with little mess and all waste materials removed. Operational and cleaning details delivered simply and efficiently. Excellent service delivery.
absolutely fantastic, attended webinar and didn't realise how much confidence it would give me, it reinforced what I know already and just made me feel so reassured, thank you! So interesting!
Excellent company. Superb customer service. When you are looking after a disabled patient things can be very stressful but the team looked after me and my purchase excellently. I would highly recommend. 100%
Great service. I reported an issue on Friday and they had an engineer out by the following Tuesday! The engineer John was lovely and did a fantastic job despite all the challenges he faced. It’s like I have a brand new Closomat now. Thanks John! 4* rating as the cost is quite high but the service and quality makes up for it 🙂
Dave was very welcoming happy doing his job did every thing I needed to fix my toilet that makes my life so much better Thank you think it should be ☆☆☆☆☆☆☆☆☆☆ not 5
Amazing customer service. Lovely respectful staff. Communication throughout, professional and high quality service received today. Highly recommended - thank you Mark and Gary. Much appreciated and thank you for been so lovely throughout.
Brilliant service very helpful explained system to use why it wasn't working as it should now brilliant thankyou very much Then went next door to certificate that one was working as it should brand new installation.All I can say is thankyou once again.
Brilliant service. Lovely gentleman Richard came and was really polite, friendly and helpful. I would definitely recommend Closomat
Excellent customer service all the way through from the initial site visit through the installation and then the commissioning visit. We would highly recommend Closomat
Great service from a very polite and professional engineer called Richard, couldn't ask for better.
Highly Recommend. Richard was great, he showed me the workings of the system and was really helpful.
Had a visit today from Closomat engineer due to heater/drier not working. Solved the problem by fitting new element. Thank you Richard from Birmingham for a job well done. Very pleasant, friendly and knowledgeable chap.
Absolutely fantastic have had Closimat toilet before. A chap call Tony fitted my last one well 14 years later Tony has just fitted my new toilet and I must say what a great job as always from Tony a first class job. Very friendly professional no mess no fuss thank you for everything
Richard, our engineer, was skilled and friendly. He was very professional and I have only praise for him and his company.
An unbelievably frustrating company to deal with. They seem incapable of keeping any of the appointments they make with me (I’ve now been cancelled on by them at least three times, once when I’d waited in all day at my Mum’s flat just after she’d died). Or they will spring appointments on me at the last minute when I have no realistic chance of getting to the flat in time. I cannot wait until I don’t have to deal with them any more.
Richard the engineer came out today to commission the toilet. He is very polite and professional. I am extremely happy with the high standard of service.
A ridiculous length of time waiting for the parts, but after 1 month Richard the engineer fodca really good job fixing the lift seat, fast courteous. Clean and understanding, thank you Richard
Richard is a lovely man and told me everything that I needed to know and things I didn't know. Great service and amazing product 👏
Perfect customer service, invested and fixed all faults we mentioned. Thank you.
Michael T. visited us in Paignton to check the toilet installation. He was polite, prompt, and professional, answering all our questions clearly about ease of use, safe products, and who to contact in an emergency. He put both me and my mum at ease, was very accommodating, and left us confident in using the toilet. Michael is a real credit to Closomat.
Richard the engineer was very kind and efficient which I found very reassuring. Thanks for the excellent service 😀
Your staff was amazing he was very helpful and so lovely it was a pleasure speaking too him and told me everything about the problem i had with toilet many thanks mrs Pamela ledgeway
Their after sales care is brilliant and quick not only do they do the jobs quickly but you can have a laught with them which helps on a bad days
Amazing service from our engineer (didn't catch his name) very patient and helpful removing and replacing our system when we had our floor replaced. Explained what he had done and repaired in the process too. Highly recommend this company. Thank you
Was very helpfull was able to see the setup i would be getting and how it all worked very pleaent and cheerfull visit
We have a Lima Vita toilet and had nothing but problems with it. Since January (it's now August) we have had to have engineers out 5 or 6 times, and almost every part within the toilet has been replaced at this point. Our last engineer visit was this morning to deal with it leaking(again) and it no longer leaks, but unfortunately the wash facility no longer works. We need to now wait another 5 days without the wash facilities working for the engineer to come back. This is the 3rd time the wash facilities has broke in 8 months and it's typically a week at least before they come to fix it. No one in the company seems to have any understanding or empathy for the distress caused by the removal of the independence and dignity. Having had Closomat toilets for around 30 years we are now at the point where we likely to replace it for another brand due to the constant stress it's causing.
Buddy is an absolute asset to Closomat, so efficient, knowledgeable from start to finish about the process of repair, again I can’t thank him enough for repairing our toilet
Top class experience from Buddy who helped out my 90 year old grandad massively with his faulty toilet. Polite, knowledgeable and speedy service, couldn’t ask for more. People like this hard working lad make me have great faith in the younger generation!
Was so pleased to see a familiar face today. Matthew has on many occasions serviced my son’s Closomat, extra thanks and credit to Matthew for installing a new seat. Excellent service Matthew thank you.
Mike was Excellent! A real credit to your company. I am delighted with the system you have installed and the toilet and engineer were amazing. A really clean and tidy installation. The toilet operates perfectly and I am delighted with it. Thank you so much 😊 Many Thanks Mark Mark Waltier
Engineer called for first service, on time, polite and helpful with information not provided by 3rd party installer. Overall a pleasant visit by a friendly member of the closomat team.
Very pleased with the repair of the toilet your engineer did a great 👍 job many thanks from Mr and Mrs Warden.
Richard, an engineer from Closomat, came today to commission the toilet. He let us know when he was coming, arrived on time and was very knowledgeable, helpful and friendly. He explained everything very clearly, listened to us and worked with us to get the best outcomes for us. Thanks for a great job.
My mother has a closomat toilet because she's a disabled pensioner that needs this type of toilet to maintain her independence. This was installed and is insured by vivid housing association. It has had the same problem twice now but the time length between has been vast. Two days ago (Thursday 6th march) the toilet began spraying the water very fiercely causing physical pain. Called both associations concerned and the excuse from closomat was that they didn't have a "purchase order" which we have no idea what that is. After receiving no response from vivid, they were called yesterday and a woman said she would send the job to closomat and someone would arrive within 24 hours. That was at 8am on Friday morning (7th march). As I sit here typing this it's now 11am on the 8th March and still no one is here. No phone call, nothing. You can't phone the company because no one is there. I sent a message through their website which probably hasn't even been looked at. My mother is now without a working toilet which means I now have to stay here so I can be here to help when see needs the toilet which is completely degrading. I fail to understand how a company can charge amounts of money like £300+ for potential repairs when there is zero customer service and no attention or consideration to urgent problems
Lovely engineer Professional Polite Helpfull Informative And he gave the dog a fuss to calm her down.
Great friendly service from Clos o Mat,got us out of a problem the day after boxing day when we had a breakdown.Friendly knowledgeable engineer, all in a all a first class service
The guy come here is amazing and he very well spoken and also very comfortable to chat with and we treat him like friend because he always dealing with us like a friend he name Richard and if you have any questions he will answer them for you and give you best advice to help you:)))
Consistently appalling customer service, from both their Engineers and their office in Manchester. My toilet became faulty after the last service visit., and has stopped working completely for four days now. Closomat ignore emails/direct messages. And it's impossible to get through to them on the phone....the line just goes dead, then terminates the call. I'm currently unable to eat as a result of their appalling customer service.... As I'm severely disabled. I need access to my Closomat toilet. Your engineer has been out today - Monday December 2nd. He stated there was nothing wrong with my toilet, and I was probably sitting in it incorrectly. After he left, the toilet refuses to flush, with the water just running into the bowl.... At least my toilet flushed before.... I'm not without a flushing toilet.... The arm also isn't working properly.... It comes, sprays a miniscule amount of water, then goes back in.... Useless. I've spoken to your planning service.... They say the Engineer is refusing to return.... There is clearly a change in her attitude, then from when we initially spoke.... You've actually left my toilet in worse condition then you found it.... Now. Your claim to have escalated it through matter.... Yet, conveniently.... There's no manager available.
Had my Closomat toilet commissioned today The engineer was friendly, professional and very knowledgeable. I was very impressed with the whole service from the phone call with time of arrival to the completed visit
I have a toilet from closomat, this toilet decided to give OT from Hertfordshire, it is a plastic toilet with a brutal price!!! for me, the toilet is small and I keep peeing in the bottle, which is nonsense, I want to throw the toilet away and install a disabled toilet!!! the closomat toilet is unnecessary for me!!! maybe he gave it because he got something!!! why did they measure me???
Your engineer Richard was very polite and respectable. He was very helpful in helping me understand what he was doing as he carried out the service on our closomat
Not a great experience. First engineers appointment for service was canceled without our knowledge. Managed to rebook another. An engineer arrived, did work, and left us without a usable toilet. Reported incident to Engineer on his mobile phone.. Not a satisfactory response. He tried to tell us about debris in the system and, how it will work it's way out. Spoke to customer service. Negative response. No Engineer available until the next day. We may have just caught them on a bad day, but terrible service has to start somewhere.
The engineer was brilliant he had a few problems but handled them with a smile, he was very curtious friendly and a happy soul lol. Many thanks see you again John Murphy
The engineer explained what was going and how he was going to fix, put me at my ease which is very important to me as I suffer from cerebral palsy and iam a nervous person. Absolutely brilliant customer service. Made me more confident that the toilet will work better now as the fault has happened twice before. He couldn’t say for sure it wouldn’t happen again but that’s technology.
I’m always happy to see when it’s Richard! Who comes to service my loo, Such a nice bloke, efficient and great sense of humor ! Had a closomat for a few years now and its reduced so many medical complication's that arouse due to disability. The team have always been fantastic! From Elliot who organised the install to Richard who services it! Very happy to be in closomats hands.
Very good excellent chap.Explainef all the problems and repairs required . The one concern was his industrial work boots. A bit heavy for a newly laid vynal floor. Can't blame John. It musy be health and safety at work. Perhaps sock on boots.
Dave the closomat engineer returned to carry out some more work to complete a job arrived will on time excellent manners and git about the job and completed very professional so well done Dave and Thank-you for a job well done definitely a credit to closomat, and not forgetting the ladies who we spoke to on the phone very helpful and polite Thank-you.
The Engineer from Closomat Richard, came out today to commision the toilet, he was really helpfull and knowlegable about the Closomat toilet, and all of its functions.He gave me reasurance, and advice about servicing the toilet. Richard is an asset to the Closomat Company.
Mike called to advise he was on his way and approximately how long he would be until he arrived. Upon arrival Mike introduced himself made friends with my dog, explained what was going to happen and most importantly had I used the wc and if I had any issues so he could make all the necessary adjustments required. Brilliant service once commissioned left the bathroom neat and tidy issuued certificate and business card and explained about calling if I experienced and problems. Thanks Mike you are a star.
John Notified me when on way and arrived on time Work carried out professionally and when finished checked all was working
Best toilet ever it does everything you want, well built and compact brilliant, and staff are very good i would recommend this company closomat
Excellent as always. Quick solution didn't take long really quick and friendly. Explained everything so I could understand great job
Thanks Richard for your friendly help and advice during your yearly service visit today. Tom man.
The engineer was polite, listened to our needs and explained what tweaks he was going to make. Well done.
Dave did a quick and efficient job replacing a part and commissioning the Closomat.
Absolute 💯 disappointed left me with out flow on my toilet made a Absolute mess of my wet room floor. Cannot get on the loo as it's to high for me, and to get on safely
THANK YOU ❤️ Dave for coming down at short notice to do a inspection. He explained everything to me. He was kind and understanding of my situation. Hopefully moving forward to a installation date soon. Thank you for treating my son who has a intellectual disability, with kindness and respect. Hayley mills ♥️
Called Monday 19/2/24 and spoke a lovely Lady got the ball rolling by that night I had all the paperwok emailed to me for me to pay my plan did that and by today Wednesday the 21/02/24 I have an engineer coming out nedt Tuesday. I am so impressed with the knowledge and the speed and the efficency of this company. Keep up the goodwork People.
Absolutely 100% found some problems and fixed them. Very efficient and and well keep sending this person always curtious with a smile.
** FANTASTIC CUSTOMER SERVICE FROM BUDDY ** Had a visit from Buddy the engineer a few day's ago, to commission the recently installed Closomat toilet at my parent's home.. He had called ahead of his visit & before making a start to commission the toilet, he explained what he would be doing.. Buddy was very respectful in involving my parent's with regards to water pressure preferences etc & this really made them feel included.. Being elderly, people tend to talk over my parent's rather than include them, but Buddy made them feel included all the way through! Before Buddy left, he reassured my parent's that if after he left and they felt any settings needed to be tweaked, they could easily contact the company to arrange another visit.. Again this reassured my parent's! Buddy had a lovely manner, he was very polite & his customer service skills were on point.. Buddy was a friendly, respectful, thorough & a very smiley young guy.. I can't fault anything to do with his visit! Thanks Buddy 😊
Visit arranged for service without any consultation on what might be covenant. Engineer informed me of his arrival within 20 mins. I explained I might be a couple of minutes after this as I was collecting children from school. I send my son ahead yet the guy knocked, posted a card and rudely left.
Really polite and friendly. Called to let me know he was on his way. Definitely would recommend him and would ask for him on future visits. A 5 star service!!!!
Richard , was very friendly and helpful, resolved the issue immediately, very efficient.
Another yearly service on our Closomat, and as usual the engineer, Richard, is very professional and polite, still a credit to the company.
The man who called was lovely really polite and professional he got straight on with the job
Fantastic customer service, both from initial phone call, to the engineer visit. Richard was quick to diagnose the issue and prompt to solve it. He was also very friendly, informative and helpful. Thank you Richard and thank you Closomat!!!
We need to replace an aging closomat wash/ dry toilet. Kimberley Lawson visited to check our needs and to see if it would fit where the old one is. Kimberley was friendly, understanding, efficient and knowledgeable - making the whole experience a pleasure where it could have been awkward. She is a real asset to closomat.
Richard the Engineer was very helpful and explained what he could do to make adjustments. He was friendly, cheerful and respectful.
Called before appointment Very good engineer thank you Richard ! Happy with service Not engineer issue but only found out I had appointment once one was allocated by the team no letter of communication lucky I had day off when I was told about appointment via txt late Friday for appointment the following Monday
Richard called today to check everything was ok with our newly installed toilet,informed us of all operations asked if we were happy or did we feel any tweaks were need with its operation. Answered a few questions we raised satisfactorily told us a little of the history of the company. Richard is a credit to your company,as for my thoughts on the Closomat it’s changed my life dramatically an absolute boon.
Everything was explained to us very well, and the video showing how the toilet would work. Good service no complaints 👍
Matt M came today after 3 visits from a plumber who was highly recommended and an electrician. Really went above and beyond; fixed the problem and rectified the plumbers mistakes.Thank you so much! Matt invaluable member of closomats team £618 hope you are being paid your worth x
Richard provided an excellent service was attentive to my problems resolved any worries I might have had and was incredibly efficient.
Closomat has a very speedy and efficient service. Their engineers are also polite and patient. Definitely recommend their services.
3 other guys have come and try to fix it but this guy found the fault straight away also very professional and explained everything in detail
Apologies for the delay in leaving this review. Excellent service from Closomat. Was due an annual service and Katie, who was lovely, arranged for Matthew the engineer to also fix a leak that had developed. Such attention to detail. Matthew instilled confidence. My Chinese Water Torture, drip drip, has now been replaced by a Zen-like calmness in my bathroom. Also good luck to Michael. Also a pleasant and respectful chap
Very good service. Staff were helpful and knowledgeable. Pleased with end result.
Fabulous engineer, answered all questions and concerns, definitely service with a smile
Very friendly and knowledgeable member of the team. He completed a thorough examination service of my toilet. I am currently having no issues with it so it's all in excellent working order. Genuine member of the team. Couldnt remember the guys name but he was a nice guy.
We had a service visit today on our closimat,We had a lovely gentleman named Mike who was extremely professional and caring. Nothing was too much trouble for him.He did an amazing job.Thank you Mike and closomat for the service you provide 👍
Richard phoned me at 8am to let me know roughly how long he would be, came on time, very polite quick and efficiently did the service on my closimat , very happy with the service many thanks Richard 😊
The gentleman that serviced my closomat on the 25/08/2023 was lovely and really efficient thank you
David the engineer was so helpful even though the fault in our toilet took mir than 2 hours to fix. A big well done.
Richard was the engineer that came out to put right the problems caused by the first engineer that carried out a routine service. Unfortunately that service rendered the toilet - washer, drier etc, completely unusable. Richard came in and introduced himself, listened to what I had to say and then went about the task. After he had finished he came and explained everything to me. How the mechanism worked and how he had adapted it to suit my needs and disability. I was very pleased with his polite manner and patience. 😊 Written on behalf of my Dad, Keith Cartwright.
He man that cameto service my closomat toilet he was Friendly and efficient.they came again after a problem he was friendly very helpful and offbeat he new his job very well
Richard was very friendly, very polite, very professional and extremely informative. I have no hesitation in recommending Closomat
Dave was excellent on our recent service visit. He fixed the fault quickly, knew his stuff and was friendly. He was also happy to follow the PPE protocols we have at home (to protect the person we care for) and respected our wishes. Great job Dave👍
Richard is Really Polite and Friendly, made me feel comfortable. Courtesy Call before arriving. Asked how my experience is with the Closomat. Asked if anything needs improving or adjusted for my personal needs. Answered my Questions thoroughly 👍🏽 Thank you
Richard the engineer called to say he will be with us shortly to carry out the repair. Arrived promptly did the repair and left information if any problems with the unit. He was very curtious and polite. Always with a smile.
Hi, Thank you very much Richard for your superb communication and polite manner, We were informed of a time for the work done and Richard was right on time, told me the problem and fixed it promptly. Richard left no mess was respectful of our property, he was very clean and well presented. Look forward to seeing him in 12 months time . 5 star Recommended thank you , Kevin.
Excellent service by Richard. Phone call before attending, friendly and polite. Listened to concerns and gave good advice.
Richard from Closomat has just been to repair the toilet but unfortunately he had to condem the toilet having tried his best as it was beyond repair. He explained what steps he took and what procedures will be followed to ensure that an upgrade is made. He was very helpful and sympathetic .
Kimberley was lovely and had all the information with her made me feel at ease
Richard was very helpful, polite and efficient completing the service in a timely manner while talking though any problems we may have had with the equipment.
Really impressed that we got a call the night before with exact time. Dave arrived promptly, explained fully what he would do, showed us the problem, fixed the problem and when completed demonstration the operation. All conducted in a friendly and professional manner. Excellent customer service. Thank you
Very impressed with the clasomat product and also the very friendly, polite, and capable fitter and follow up assessor. Highly recommended.
Great training, a lot of resources shared and lots of information about the products available to support children in transition to adulthood.
Richard attended my property yesterday and he was friendly, professional and very knowledgeable about his field of work. He takes time to explain how things work and why things may happen which is very good to have this insight as a customer. Thank you Richard.
Richard came today and did some adjustments to our toilet, he was on time , very polite and helpful
Excellent service - your engineer explained everything thoroughly and left me feeling happier and more confident.
Exceptional service provided by Rich today he was polite, cheerful and friendly I gain great independence and very much value your products it’s changed the way I live my life it’s wonderful how Clos’omat can make such an amazing impact on an individuals day to day living Exceptional products thank you clos’Omat for continuing to enhance the peoples lives
Thank you so much Tony and John great and friendly gentlemen. professional and very thorough. Thank you for coming and fixing the issues a great pleasure and honor to meet you both. :) I would like John to come and sort and serve my toilet from now on. :)
Very good service and good customer service and good guy on the field 👍
Richard visited to check our toilet today. Was well mannered & a pleasure to talk to. Explained to me the best way to use, clean & look after the toilet. Really nice lad & an asset to your company.
He worked very hard and didn't stop,he worked from 10 am till about 14.30 to get my toilet fixed and he didn't leave till he fixed it. He was adamant to get it fixed. Very polite nice person.
We had a visit from their representative Kimberly this morning to discuss my needs and she was very knowledgeable. She discussed the options with regards to my specific needs and we came up with a solution, which I have to admit, I was not sure we would be able to do. Full marks for knowing her product and for being both friendly and very helpful, putting me at ease about a difficult subject right from the beginning.
Great presentations and videos. Really relates to occupational therapy, activity analysis and shows great person focus to help meet individual needs.
Now years on my loo by closomat changed my life , the loo returned my dignity, engineers great, contact office Great. Recommend with full confidence.
My Closomat was serviced today, The engineer was pleasant and very helpful. A well clued up guy . Well done that man.
Friendly efficient and courteous service, problem resolved and equipment commissioned.
Your representative was great at telling us and showing us how the closomat worked and what benefits it has. She also explained about how its installed and maintained after. All in all great service and knowledge.
The engineer was very respectful and helpful answering all my questions about cleaning the toilet and did a thorough job.He was very friendly and pleasant. I would recommend him to anyone
Rep was very informative and made me feel at ease. Such a pleasant experience x
Dave showed fantastic customer skills, very professional and friendly.Would have give him extra stars if I could!
Really useful webinar with a lot of helpful reminders when assessing issues in the bathroom and planning a bathroom redesign.
Fletcher came to make an adjustment he was friendly helpful and explained everything he did thoroughly. I would highly recommend to anyone to request for Fletcher to complete the works.
Richard arrived in good time was extremely helpful and patient he explained how everything works and carried out the fitting of the new part and the commissioning in timely fashion also ensuring that everything was as clean when he left as on his arrival. m Well done Richard and many thanks.
Richard was my engineer today , he was polite , informative and gave a reason as to why my issue could have happened, and offered a couple of possible solutions, one wasn't usable the other was he fixed the issue very quickly and professionally . Please send him again if I need an engineer.
Fletcher, the engeniner was very polite a absolute gentleman, very helpful , explained everything, great manners , showed me what the problem was and when he had fixed everything he showed me what he'd done, then left me for a while to test the toilet before he left to make sure everything was working correctly , excellent service, 5 stars 🌟
Dave was very good and completed the commissioning quickly and cleanly. Thank you. Peter and Susan
I’ve been having problems with my toilet lifter for awhile and had to have a new part fitted, sadly it still had problems. The engineer came today I can only say he was outstanding, he listen to what I had to say about what was happening and explored every option to find out the cause of the problem…. He was friendly, helpful and professional, he explain how everything worked and I’m hopeful that it’s now sorted. Thank you
Fletch was very knowledgeable and replaced the faulty pump, excellent service, fully tested, very happy customer, a god send for Closomat
Thank you so much to Fletcher such a lovely man. No rush, took his time and explained what he was doing. Very pleased. 👍
The process from the initial text message to the completed service was very straightforward, Dave who serviced my equipment was very knowledgeable and explained what my problems with the equipment was, even though I didn’t know there was a problem, he was also very polite and nothing was to much trouble. Since Dave has serviced the equipment I now know what the problem was works 100% now. Great service from start to finish 10/10 👍
I had my closomat serviced today by the engineer named Fletcher. He was a thorough professional and friendly. He answered all my questions nicely.
I had yesterday 9 February very nice and polite worker from CloseMat called Fletcher! He did excellent job and left my bathroom really clean! Thank you for sending him!
Had our yearly service today. As usual excellent. First time having Fletch who was very professional and a pleasure to speak with. Have never had a bad engineer from clos o mat. The office staff are also very understanding and amenable.
Today my OT and a rep from Closomat came on a planned visit. It was a really helpful visit and the rep Luke was really helpful and informative. Thank you
Fletcher who was the Closomat engineer today, was very friendly, did his inspections today. He was experienced and explained what he was doing and asked if there were any problems that needed to be addressed, luckily there wasn't. He left the area clean and tidy.
Please see my post from last month and Closomat's response. I highlighted my toilet has only been plumbed in for 2 years old and not working. I spent £3,000 and was quoted £307 +vat for a repair. I again phoned after being reassured I had been wrongly quoted. I spoke to Kim today who is adamant that I will have to pay the aforementioned amount. Shocking. Avoid at all cost, I wish I had bought from a competitor. Now thinking about seeing a lawyer as the product is 'not fit for purpose' after 2/3 years.
Richard was very helpful and explained exactly what was being done and how thungs worked Very friendly, seemed to enjoy his job
I can’t fault the engineer who does our service on the toilet but, I don’t agree with the idea of having to pay for a new toilet seat that is an accessory to be able to use the toilet when we pay an insurance to cover this. We do need a new toilet seat but, until I’m told that we don’t need to pay for it, we will not be getting one. Please contact me when you have agreed to let a toilet seat be part of the contract agreement.
Fletcher was friendly and very helpful, he explained how it worked as I had never seen a closomat toilet before I moved to the property. He also was safety conscious of my pet. Thanks Angela
Fletcher, the engineer who called today was really nice. He called to let me know he was on his way and was polite, and considerate on his arrival and throughout the follow up visit to check the toilet.
Very happy with the work that was carried out this morning service with a smile I was kept in the loop as to how the Closomat is running. I was on time very clean and efficient to keep up the good work. Thank you for a wonderful prompt service
Visited today by Fletch representing Closemat. I was very impressed. He was very professional. Sorted the problem quickly. Gave me some good advice too. An all round very nice pleasant guy. Thank you
Excellent and friendly service, very quick service. Was here early in the day despite snow on the roads.
Great Service on our closomat toilet today. My mom was having trouble with cold air and water from the new toilet. We were contacted by closomat and they came out within a week. The guy called Richard came out and even made time to explain everything he was doing to fix the problem and now it’s working perfectly. I was really happy with his service.
Big thank you to John who serviced our toilet today very helpful only to willing to help thank you John.
Fletch came and checked our closomat. Great guy, very helpful, showed me the workings of the toilet and answered all my questions. Great advert for the company!
Richard was amazing, super friendly and knowledgeable. I'm very happy with the service that we received today, thank you!
Fletch the engineer has very pleasant and efficient, an asset to the company
I was extremely impressed by the engineer Fletcher who was on time, communicated prior to the appointment as agreed, knowledgable, repaired the problems in a timely manner whilst showing enormous warmth, kindness and empathy.
Fletcher came to my house today from closemat and he was so professional and polite. My mum Nahida, was very pleased with the service provided.
Dave was pleasant , informative. And involved us to make sure the toilet was to my husband’s requirements. Thank you very much
What a lovely gentleman Eldin Topalovic is very professional, knew his job very well, explained everything to the finest detail. A very positive experience in a very delicate situation as toileting is. well recommended and a pleasure to deal with. 🙂
Richard was a polite young man who helped sort out our closomat toilet, he showed me that one of the ports on the PCB board had melted/broken and it caused a malfunction in the circuitry He updated the settings to the same as before and we discussed family life and nattered about Christmas plans :)
Mr Fletch, came to my property for service our Closomat Toilet, excellently and professionally checked all functions and explained everything required by me. I appreciate his understanding and experience.
Excellent service today, man was very polite and efficient. Left bathroom floor clear and clean. Rang me half hour before he came to check it was OK to come. Very happy with the service . Sue .
Dave was on time Very polite Very efficient Job done in no time Very very pleased Would use again
An incredible job by Fletcher once again! An absolute gentleman, so willing to be of support and assistance! Thanks so very much for making things that little bit easier! 5 *
Fletcher fixed the job in a quick and efficient manner and even threw in a couple of jokes for free.
Fletcher came to inspect the Closomat and he was really helpful and instructive with regards to the use of the toilet
Good Job, nice and friendly service from technician (John). Sorted outstanding issues in a detailed and thorough manner.
On time Cheerful and efficient. Answered all our queries. Very satisfied customer. Thanks.
Wonderful very efficient friendly Engineer. Highly recommend. Thank you for everything.
I just had D. Ave come to service my toilet. Not only was he quick and efficient at doing that. He also went above and beyond, by helping me fix my door as I was unable to. Now, I don't usually leave reviews. Yet, it's so rare that people go beyond their usual roles. I thought it was worth mentioning
Couldn’t wish for a excellent service Engineer was so professional and such a very lovely guy who we have both classed Tony as our friend
(Dave) Closomat Engineer fixed the Closomat Toilet to full working order again. Thank you for your expertise.
Richard fixed my daughter’s Closomat today! He was very friendly, polite and my daughter who is in an electric wheelchair felt very at ease with him! I was here too and very grateful for the prompt repair. She also loved his accent😘
I find closomat to be very professional and polite, no fuss no hassle. I would highly recommend there services.
Dave, was very polite and very professional constantly asking if we were happy with everything , no fuss, no mess, when he left. Thank you
Wonderful service, really lovely and friendly engineer, thank you very much. Would highly recommend.
We were visited yesterday by Eldin (Product Assessor) from Closomat. He arrived promptly and from the moment I opened the door we felt comfortable with him. He explained the product in detail and showed us the videos and answered our questions. He measured up and gave advice. We look forward to receiving our quote.
Dear sir ,I would like to thank closomat for a very nice looking wet/dry tolite that I had put in via social services and must praise the chap would installed it for me .he made a speedy and perfect job “”just got on with it “I’m very pleased he even swept up .you can’t get better than that .I would definitely recommend closomatto any one .thanks Chris
Elliot Sayers was amazing. Aside from being really comfortable to talk to, he eliminated any & all embarrassment whilst talking toileting and was the consummate professional whilst exuding genuine warmth. Really pleased with product and would definitely recommend this company.
Gina was an amazing help in sorting my new toilet out. Excellent communication throughout, very happy customer, would 100% recommend!!
Discraceful company. I had a closomat installed last November still faulty. Technician (Peter) fails to keep appointments, cannot use Google maps and has a non working phone. Tony from the planning department is friendly but has been unable to sort my problem out. I have written to Sarah and Dave right at the top of the planning department still waiting to hear from them. Some people should not work with vulnerable people.
Fletcher was a very pleasant & helpful person who took his time to explain about the functions of the system very happy with his help today
Darren was very helpful and friendly, he did a great job and cleaned up after himself
Fletcher came on Sunday and put 3 hours non stop and fixed. Really appreciate it for your hard work and dedication. Thanks again.
I score 5 starts to ClosMat engineer Fletcher. He is very professional, humble and very efficient.
Fletch was Very friendly,Polite he was very efficient and quick which was good He explained everything Great Guy 5*****
Carl was my engineer for today, he was really helpful I have complete confidence in the level of service he gave, thank you.
I had one these toilet fitted which wash and dry you (very ugly looking), the man who put it in should be sacked from his job, he put the trunking through the middle of my ceiling in bathroom, then he put a hole throught the wall into the hallway( I live in a flat) across the top of the bathroom door and the airing cupboard door down the side of the door frame .and across the top of the electrical socket it looks a real mess, next to the bathroom is the airing cupboard he should have put the trunking along the side of the wall drill the hole into the airing cupboard and down the back to the electrical socket, been onto cosomat over 4 time they will not come and repair it, they said get a electrician to repair it but I will have to pay for it.great customer service, not .
The man that came to see us about the toilet was very polite and friendly. Explained things in depth and showed us how the things will work.
Gentlemen, professional, extremely understanding, caring, knowledgeable, excellent explanation.
In 2020 we purchased a Closomat toilet to be installed in a new toilet downstairs. My husband had MND. 6 months after the toilet was installed I sadly my husband lost his battle with this dreadful illness. The toilet is now nearly two years old. We paid over £3000 pounds on this toilet with no help from any organisations. On occasion I test the toilet although it has not been used as it should have. It no longer works. I phoned Closomat this morning and was informed there is a £ 350 call out to fix and service the toilet. I am a widow and cannot afford this. It saddens me that this cost so much when the toilet itself was so expensive and it has hardly been used.
Mr fletcher is a very nice & polite man very clean & tide also he’s a very good manners thank you also very efficient with his work Marcia
I had a visit from a engineer called fletcher. He was very professional and courteous and did a fantastic job. I will highly recommend him to all your customers. I am delighted with this level of service. Kind regards James Timpson.
Fletcher was polite and done the job quickly showed Me how to use the toilet and what to clean it with thank u
Fletcher was a great engineer who fixed the issue we had in the toilet so now we can sleep peacefully without hearing the water leaking in the toilet bowl at night
Tony the engineer is always helpful & very polite. He’s always happy to help with any problems with the toilet.
I HAVE TO TAKE THIS TIME OUT TO COMMENT ON THE PLEASANT EXPERIENCE FROM ONE OF YOUR AGENCTS/ COLLEAGUES I ONLY KNOW AS FLETCH THAT IF EVERY PERSON FOUND THE TIME AND ENERGY TO ACKNOWLEDGE THE PERSON AND NOT JUST SERVICING MY LOO, I WOULD NOT BE FEELING WORTHLESS AS A HUMAN BEING . THANK YOU .
I had a visit from your engineer called Tony who was excellent, he came few times before, he is very professional and good at his work, he repaired all the problems with my clos o mat which was leaking and he also adjusted the water pressure. Banane
Fletcher was great left my bathroom clean and tidy the Service was done to a very high standard I was please with Fletcher's professional attitude
A great engineer named Tony just left, has ordered a new pipe as he suspects the one we have is leaking Did a temporary seal fix (leak confirmed by plumber who said it’s dribbling after each flush). I have to chase this straight away and get it booked & fixed pretty quickly.
The engineer, C. Fletcher, was great. Very professional, friendly and helpful.
Really, really impressed with the Closomat engineer, Matt. He was very polite and completed the works very neatly and swiftly. Very happy customer.
The Engineer Fletcher was Excellent and professional at his work, he showed his dedication to his work Well done
Fitter damaged part while fitting our Closomat, new part was ordered and fitted without any problems, company kept in touch by phone to keep us up to date. Can’t complain about the service.
The engineer who came today (sorry, I can’t remember his name) was so professional, and thorough. He originally came to just do a service, but found a couple of faulty parts that had to be changed. He had the parts, and was able to fix it. He explained everything that he had done too! We are very happy. Thank-you, to your engineer.
I had a visit today from Antony, who has been a great help to me. He repaired the fault, which the previous engineer did not do - he left after about 2 minutes which I knew was not going to get the issue fixed. Also as Antony did his job properly, he found that the side panel was cutting into the waste pipe, which was causing it to leak, coming out under the toilet. God knows what would have happened without Antony finding the problem! Thank you so much for being so cheery and doing your job properly!
Tony the engineer came to visit today for our final service. Did a great job, and a really nice guy to boot!
Falls prevention through bathroom design. I would highly recommend these informative CPD sessions which are FREE!. This was a great session which applied OT theory and best practice to support falls prevention in bathrooms. Lighting, colour contrast and flooring all add into the mix. Check out the recording.
Mr and Mrs hardcastle are so pleased and extremely happy with the service that was provided by Dave. Would recommend his service to anyone. Thanks again
The engineer Tony who visited us was friendly and helpful. He was patient and answered all our questions. As my mum was having trouble using the push pump, he told us about the Proxy Switch which we are thinking about getting installed.
Fantastic service came on time, the engineer Dave called before coming. ensure the work was done quickly and everything was left nice and tidy
They are not bothered when you have a leak in the toilet they want £399.00 before they will even look at it absolute disgrace I would not recommend this item to anybody let alone a disabled person
Kimberley was fantastic. Explained everything we needed to know and answered all our questions. Very friendly and professional.
Dave was punctual friendly and professional He quickly found the problem and resolved it I would definitely recommend him
Massive thank you to Dave who attended an appointment today . He was really helpful , professional and friendly . Really nice chap
John was very polite, professional and prompt. Hope to see him in the future for services as required. Kind regards
The Engineony Mitchell was courteous checked everything explaining pressure difference and condition of motor Unlike our last service when Engineer was rude on his phone all the time and flushed without cover on leaving water all over the place Tony was excellent in all respects
Fletcher was on time and dealt with the commission and service perfectly. Thank you.
Introduced himself at the door. He Was polite, friendly and approachable. Listened to issues and offered an explanation for the issue we’d had. Excellent service.
The gentleman Dave was absolutely lovely! We was his first job of the day and within 10 minutes our toilet was working again! Thankyou again Dave!
Mathew called in advance to advise toa. Great guy. Respectful and knowledgeable. Carried out all adjustments and commissioning of new loo. Informed me of his actions throughout. . Brilliant service. Thanks Mathew and Closomat.
Had closomat installed 2 years ago. Very expensive and limited use for person too disabled to move to correct position for wash facility but d ecided to get maintenance contract .... expensive but peace of mind. Confused as they wanted to come out and charge £307 then that would last a year then the service contract would start next year at £215 (plus vat if applicable). Still not sure what I was being told. Only charges were made clear.
Your engineer Fletcher was brilliant. He called 15 mins before arrival. He was on time, courteous, informative and friendly. He resolved the issue quite quickly. Many thanks Fletcher
Fletcher was wonderful he made me smile for the day he was wonderful with my mental health he made me feel calm and comfortable he is truly an asset to your company with his persona He engaged in my conversation whilst working I know people that have a Clossimate toilet are un well but I do feel he went extra and beyond to make me feel comfortable and safe he truly is a wonderful wonderful man with compassion
Fletcher was our engineer today. Great service provided by closomat we wouldn't be without them. We'v been with them for 23 years now and never had any trouble. All the engineers we'v had have always been polite, professional and very friendly. Fletcher was very helpful today, over a new product, and we hope to be dealing with closomat for a very long time.
I really don’t like giving less than 5 stars but this is from my experience with 1 lady over the phone. The customer service from 1 lady was shocking. Myself, my husband and a builder had contacted Closomat to arrange for the toilet to be removed and reinstalled as we are having a wet room fitted the lady who we dealt with never gave her name and was very rude and abrupt, she was rude with my husband when asked about a date for the toilet to be removed. The contractor had to pay £500 for an engineer to come out as we live in a council property and the wet room and toilet are being done through the OT, the lady on the phone told my husband that the contractor had not paid the invoice which was send on the 15th march the contractor told myself and my husband that the invoice got paid on the 17th March which the lady was instant that the invoice wasn’t paid and we needed to speak to the contractor. Then when asked about how do we arrange a service she told my husband that the toilet wasn’t covered for service or repairs to which we contacted my sons OT she had found the original invoice of purchase and the OT had requested the removal and instalment ( which had already been paid for by the OT ) when we was ready for the wet room to be done and the cover for repairs as well. The lady was also very rude with the builder who was fitting a wet room for my disabled 11 year old son. When trying to arrange a call out for a removal and reinstall of the toilet that the OT had already paid for and put down on the original quote, the builder had to pay £500 call out fee which they shouldn’t have had to do. It has taken over 3 weeks for the toilet to be removed and reinstalled which has caused him a lot of stress and upset for my son as we have had to travel over an hour to family for showers which has disrupted his strict routine and cause which has resulted in a step back into his incontinence. We only got a revolution to the situation when we got the OT involved. When phoning Closomat I spoke with another person and they are great very helpful and phoned with updates for our appointment and was really understanding with our stress and upset with my son. John the engineer was brilliant he phoned when he was on his way and was very polite and respectful of our property. He made sure that the toilet was working correctly and there was no leaks. He was very friendly and just a very nice man. John is a credit to the company and I hope to see him again. As for the lady who was very rude I hope I never deal with her again.
Great service. The guy was really helpful friendly & informative...would recommend
After 3 weeks of being messed around with emergency engineers and then the wrong part being fitted (incorrectly fitted as it turns out), Darren showed up today and I now have a working toilet finally. Thank you so much Darren!
Dave was a Extremely pleasant worker who was thorough, clean and polite. He worked quickly and updated us throughout the job.
Very informative, good pace and showed the link between OT role and how products can support functional ability of users. Sales engineer provide good explanations of products and long term service warranty for their products.
Helpful and informative webinars for OT and other health professionals. CPD accredited.
I love the Webinars by Closomat, they are so informative and filled with so much key learning points. As an occupational therapist I find these sessions incredibly valuable and helps to enhance my clinical practice greatly. Thank you very much. P.S and of course the CPD certificate helps.
Dave your Engineer Arrived 20 minutes after his call It only took him 15 mins to check and service the Closomat He did excellent job Thank you very much Andrew Crowther
Had one installed and was told somebody would come to commission it. On the day nobody showed up. I rang the office and was told the job was showing as completed which was obviously not the case. I also said I felt that forcing people to have to wait in all day for an appt for such a high end price tag is not good customer service. There is a mismatch there. I also mentioned that the dryer element seemed very weak and therefore ineffective. We also had no idea how to use it. We were told somebody would call us back. Nobody ever did. I've now received a letter on Friday to say they are coming tomorrow to visit it. With the weekend in between, I got straight on the phone this morning to say we can't make that day as they have a charging policy for appts cancelled within 24 hours! Of course they do. The call handler could not even rearrange it and said somebody would have to call me back to rearrange! Why? Of course I'm not expecting a call back. Dreadful customer service. Really interesting reading through and picking up the same sorts of themes in all the reviews.
My experience today with the service is excellent. I have never see any of the engineers take off the plastic cover of the toilet when servicing it. I am really pleased because if he didn’t take off the the plastic cover, he would see a leak that as been going on for quite awhile. I personally give today service a 10 out 10. Very happy customer
Simon phoned and left a message saying he was in the area and could do the service that afternoon if convenient. I returned his call hours later to see if it wasn't too late. Within 20 minutes, he was joking that if he'd known I'd built cupboards around the loo, he would have said sorry he was no longer available. What a breath of fresh air to have an engineer with a sense of humour! Between us, he managed to access the appropriate areas without dismantling my cupboards, adjusted the flush to perfection and pointed out where they might need to access in the future and how I can adjust things to help. A fantastic loo with wonderful, friendly, helpful staff, what more could you want.
The sir who came to my house was extremely kind and extremely helpful and did everything to make sure that we were happy and satisfied
Anthony Mitchell his a very frendley and helpfull . I ham very happy with his work thanks again .
Our certificate of commissioning today by engineer Tony. Great service with a touch of compassion for the customer .All signed up for service contract
5*stars goes to Tony Cook for being best service engineer Reason why I posted less than 5stars is because I waited over a year for a new cistern although they were reminded I still didn’t get it. Thank you Jo
Tony did an amazing service and explained what the service involved. To my surprise from what I learned from Tony was that the service in the previous years was not carried out as per requirements. The pump was never looked at and was supposed to have been replaced but the engineers during the previous service did not even look at it. The cover was never taken off since installation, when Tony tried to remove it he noticed the screws were rusted. So basically for the past 6 years I was paying annual service charge for Closomat engineer to come and admire the toilet for about 5minutes and leave saying everything was fine.
Big thank you to Darren from closomat did our first service today and he found the hand control button so our son can use it even easier great service and a very pleasant chap
I have had a engineer out called Anthony Mitchell (Toni), he has been so helpful and onpoint resolving the problem, he has been very good with his investigation on the problem with the closomat. Thank you so much Anthony with all your help trying to get this resolved and your understanding with my disability, more people need to be like this.
Dreadful service. Rang for repair on 16th February, being repaired now on 7th March! Reported repair 4 times!! What is going on??
Overall we have been very pleased with our closomat,which we have had for several years at our current address,and one at our previous address also. We have for a couple of years been paying on a monthly service plan. I am however quire surprised that this does not provide an emergency call out service. We were in need of such a response this last week. Our Closomat , although was flushing,was not providing it's hygienic washing facility. This facility is essential for people with disabilities and is the whole point of having this equipment. I telephoned on the 28th February (Monday) to report this. We had received a letter advising us that we were due a service for 4th March,I asked if we could have an earlier call to service and repair it. I was shocked to be told,as the toilet was flushing we would not be able to have the visit until the scheduled service date!!!! This meant that my wife who depends on the equipment was without it for a whole week!!!! The member of staff said the information of the breakdown would be passed to the engineer who would be aware that the visit would obviously take longer than the planned service call.!! The Engineer,Darren was marvelous!! He had NOT been told that the equipment was faulty,and the repair necessitated a considerably longer time than he had scheduled.,He did not leave until he was satisfied that the equipment was fully functional for my wife.!! We are very grateful to Darren and wanted to report this "going the extra mile" service. However we are very disappointed in the lack of proactive response which has caused some considerable discomfort and anxiety to my wife.
Darren the engineer that called today was absolutely fantastic very helpful &polite 👏
Excellent service. Fixed an issue been having with no problem and now our closomat is as good as new!
Matt was amazing he did an excellent job was so informative and explained our problem. We had asked others and even had companies refuse help as it was a Closomat, he did it in 5 mins. So glad we have the extended warranty it's worth every penny to get a person as good and professional as Matt. Thank you so much
Excellent service from David.He explained everything to me and I completely understand now what the problem was and what I have to do in the future. He was very patient and has given me some good advice. He couldn’t have been any better great start to my day.
Terrible after care service. My toilet as been constantly running water for 10 hours and had to ring twice and still nobody as contacted me to come and repair it.
I had booked an appointment to discuss the feasibility of having a closomat toliet fitted for my parents. No-one turned up for the appointment, I phoned to find out what had happened and was told that the person due to attend was off sick. However, someone else would call to rebook, no one called back. I have now called Closomat three times in the attempt to rebook this, however no-one has called me back. I'm very disappointed with the service so far.
Phoned for a service told them the problem simple valve leaking back into the toilet possible washer replace £500 for a repair really ???
Beware of high after sales costs As we logged the commission that still hasn’t been completed in 2019, as we were waiting on information regarding a handrail, and integrated arms, the unit is no longer covered warranty wise We can complete the commission, but we would need to attend to the leak on a service repair which would be £295 + vat, this does include a service and repairs, parts EXCLUDING the seat, pan and the covers and also 12mths breakdown cover No respect for lockdown timescale and prices, make sure you are told how high the prices are before allowing one in your home!
I had a closomat toilet fitted for my son and it has a leak when I rang closomat they quoted me £299 00 to come out, I think that is horrendous that anyone who is disabled like my son is would be asked for that kind of money it's an absolute insult.
Not a review about product!! Would probably benefit the company tho if you didn't have someone driving a van with the company name, logo, website, phone number, etc etc, all over the van and the getting told to **** off by the driver when they block the road because they wait till last minute to get into the correct lane for there journey!! Update!! Have been in touch with office and the matter is being dealt with. At least the company has acted in a professional manner.
Had a service today. I pointed out to the engineer that the elbow lever coating was flaking off and asked him to replace it as it was unhygienic. He called his office for permission but they said it was wear and tear and would cost £60.00 to have a new one fitted! Could not afford this price for a piece of plastic so had to leave it!
I've had a Clos o Mat toilet and seat lifter for a few years now and couldn't manage without them. My only concern with the company is their poor communications. I recently had to make 3 phone calls in order to get a date for a repair. twice promised a call back which didn't happen. 3rd time I was given a date which was 5 days away. Ok, so I don't expect someone on the doorstep immediately, but my engineer said he could have been here on the saturday whereas I had to wait until wednesday. Therefore I'm guessing there is little communication between office and engineer. However, the staff are always cheery and pleasant to talk to and the product including service package are second to none. I also mentioned the poor state of instalation of back spacer to wall. This has never been resolved. Just requires a little more comms between office and engineers. I hope this is taken as a constructive message as overall I think Closomat generally is brilliant.
Excellent product BUT the worst after sales you you will find in any business, very quick to sell the item don't expect any follow up if you try and contact them.
After writing 2 bad reviews it is only right and proper that I should now write a good one. A 3rd engineer came a few days ago with a new pan. After the first two faults I was still unhappy with the flush and sent email to the company. They immediately got onto it and now, finally, the toilet is in excellent working order. Absolutely brilliant. Thank you for your help.
Brilliant machine does everything you need call out is £100 and it's £500 for repair including call out
Be careful before you choose Closomat. It’s my experience that they installed a second hand toilet to my home but they insist it’s a new one, it does not clean and dry at all well and it seems to be coming off the wall. When you complain they make you feel as if you are stupid and imagining it. My advice would be to think very carefully before purchasing from Closomat!
Location
Sale Central, Sale, M33 Get directions
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Part P
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