PP EMS
4.9(27)Letchworth
About
PP EMS is an electrician based in Letchworth, trading since 2021 and covering Hertfordshire. They carry out domestic and commercial work.
Reviews
4.9
Most reviewers of PP EMS report positive experiences with Petros and his team, describing tidy, high-standard electrical work and good communication. Several reviewers say they would recommend the company, and one describes work on an EV charger, cameras and a heating thermostat. One reviewer reports a serious dispute over a PV battery reconnection, saying the system stayed broken after £500 of work and that a second company found the wiring incorrect and potentially hazardous; that reviewer also reports persistent payment demands and says they cannot recommend the business.
I initially engaged PP EMS to reconnect a battery to an existing PV system. The contractor spent a full day on site carrying out what was presented as necessary rewiring work, for which I was charged £350. Unfortunately, this intervention failed to resolve the issue. He subsequently returned for approximately one hour a few days later to rectify the issue and charged a further £150, yet the system remained non-functional. At this stage, I sought a second opinion from an alternative company. They attended promptly, at no initial cost, and identified that the wiring previously carried out was not only incorrect but potentially hazardous. The second company was able to diagnose the actual fault within an hour—something PP EMS had failed to achieve despite several hours on site and charges totalling £500. They later returned to rectify the system properly, including correcting the wiring and replacing faulty components. Based on this experience, I have serious concerns regarding both the technical competence and business practices involved. The pattern of repeated visits, escalating costs, and lack of resolution suggests an approach that prioritises continued billing over effective problem-solving. When I raised concerns and withheld the second payment—within my rights as a consumer—I was informed that no rewiring had taken place, which directly contradicts the physical evidence. I have photographic records from before and after the work, as well as documentation from the second company, clearly showing that alterations had indeed been made. Following this, I received demands for payment including threats of 8% interest, which are not applicable in this context. Communication then escalated into persistent messages via text, email, and post, which I consider excessive and inappropriate. Should this continue, I will have no hesitation in pursuing the matter formally. In light of the above, I cannot recommend this business. My experience raises significant concerns about workmanship, transparency, and professional conduct, and I would strongly advise others to exercise caution.
Petros is an experienced & knowledgeable electrician who recently fitted an EV charger for me. His work is extremely neat and tidy and he is obsessive that every detail of the job is carried out to the highest standards. I have no hesitation in recommending him and his company to anyone requiring electrical work.
I used PP EMS on a number of small electrical installation jobs and I always found Petros & his lads very helpful, very neat & tidy workers ending always with an excellent installation. I would highly recommend PP EMS.
We can highly recommend Petros, his work is thorough, and his communication is excellent.
Very much appreciated. Good work Thank you
Called at the very last minute and Petrois was there ! Great service!
Petros and his team completed the electrical work to a very high standard. His is reliable and knows the technical side very well. Member of professional body that ensures the standards are really upheld. Fully recommended and a grate man.
Great job! Recommended 😊
Very satisfied. Professional, good service, good comunication and very fast. Recommending 100%
PPEMS always top notch service, excellent communication and attention to detail. Highly trustworthy and competent in their field, highly recommend.
The service is really good. Petros did a wonderful job fitting our cameras and heating thermostat. He was very nice and friendly and price was more than reasonable. I would highly recommend P. P. EMS. Very professional and job done on time. Will definitely use again
Great service! The electrician was on time, friendly, and got the job done fast. Fair pricing and top-quality work. Highly recommend!
Petros is a professional electrician who provided a very efficient service in my home. He is incredibly knowledgeable, thoroughly explained everything and completed the job to a very high standard, leaving the place cleaned and tidy. Highly recommended if you need electrical work.
Amazing service, Petros is absolutely proffesional sort everything quick plus he tidy up work of previous electricians! Defo recomended lad!
High level service, fast and innovative. Finally I solved my problems, I recommend it!
We have been using PPEMS on a number of home improvements projects.. Petros is a very competent electrician, very attentive to details, and professional. He kept me informed of the progresses and explained the steps he needed to do to comolete the job.I find him reliable, punctual, and he always leaves the place clean amd disposed of the waste. We will use them again. Would highly recommend.
Great and professionali service
Excellent work
Great service !
Excellent work, perfect!
Petros carried out a board change at one of my rental properties, I was very impressed with the quality of the work carried out in a timely fashion. Highly recommended.
Used PP EMS Electrical services to install dedicated light switch for living room and booster pump for central heating. Did a great job, very clean and high standard - highly recommended.
I have had the pleasure of having Petros from PP EMS Electricians do work for me several times over the last couple of years, and I cannot recommend him highly enough. He is incredibly knowledgeable, careful, and efficient, ensuring that every job is completed to the highest standard. His attention to detail is second to none, and he always leaves everything spotless after his work. What sets Petros apart is not just his expertise but also his honesty and fairness when it comes to pricing—there are never any hidden surprises, and he provides excellent value for money. He goes above and beyond, even taking on tasks that aren’t strictly within an electrician’s remit, just to ensure the job is done right. I completely trust the work he has done for me, and I wouldn’t hesitate to recommend him to anyone in need of a reliable, skilled, and trustworthy electrician. If you want top-quality work and exceptional service, Petros is the one to call!
Petros changed our fuse box after a thourgh inspection of all wiring. Excellent work. Very professional, efficient, polite and trustworthy. We are going to use his company again and would definitely recommend this company.
The electrician installed a new junction box and timer for the central heating. He did such an amazing job and to such high quality. The wiring was perfect and left working great. He was also a very friendly, helpful, knowledgable and professional person. Would definitely use him again and recommend 100%.
Amazing service and company. Have used PP EMS twice now and on both occasions the work Petros has done has been fantastic. Incredibly quick to provide a quote and never waiting long for the job to be done. Giulia was always very kind and efficient as well, coming back with paperwork and any queries. They’re the only ones I’d call now for any future work.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- Saturday9:00 AM – 3:00 PM
- Sunday9:00 AM – 2:00 PM
Additional information
- Domestic work
- Commercial work
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