Euro Foods Group Ltd
3.9(22)Cwmbrân • REFCOM




About
Euro Foods Group Ltd is based in Cwmbrân. They work in air conditioning. Customers say they find loading and unloading quick, the warehouse staff helpful and the organisation good. They are listed with REFCOM as an installer.
Reviews
3.9
Euro Foods Group Ltd draws mixed reports. One reviewer describes a quick load or unload and top staff, and another praises a fast tip of 25 pallets in half an hour by one worker. Others report excellent staff and good Covid compliance, and one calls it a great place with good organisation. However, one reviewer describes appalling customer service, especially from a named employee, after a complaint about poor quality onions went unanswered. Another raises serious concerns about a past environmental health inspection, including mould, bird faeces on packaging and falsified records.
Such a bad service, seems like your staff needs training when it comes to manners or etiquette. Especially James Paul awfully bad services tsk tsk feels bad for them
Management!!!
⸻ Terrible Customer Service - Avoid Eurofoods We have been loyal customers of Eurofoods for many years, as a small business in Scotland, regularly placing large orders every week. However, after a recent complaint about the poor quality of onions, we received no response or action from them. The service, especially from an employee named Bulbul, was absolutely appalling. His behavior towards us was disgusting, showing a complete lack of respect and professionalism. We trusted Eurofoods to provide us with quality products, but they only seem to care about taking your money, not the customers they serve. Their lack of concern for our issues has forced us to change to a local supplier. We will NEVER be using Eurofoods again and strongly advise others to beware of their terrible service and poor quality products. Stay away if you care about your business!
WARNING ⚠️ Eurofoods (UK) Limited. Earlier this year premises of the above mentioned company were the subject of an Inspection carried out by an Environmental Health Officer, the subsequent report included the following observations ! Areas of MOULD were discovered, Adequate supervision was not available on site, disinfection and cleaning of the process plant had not been undertaken, Food had to be quarantined and disposed of and (“BIRD FAECES”) were discovered on food packaging Records had been FALSIFIED does not give any credence to the validity of any other records provided. Having achieved a Zero Food Rating is said to create a heightened risk of (“FOOD POISONING”)
Very smart operation.
I go there fairly often. Always a quick offoad or load. Top guys
excellent staff covid compliance
Błyskawiczny rozładunek.ok.
HGV Advice Normally there’s an entry barrier and intercom but this has been flattened by a truck!!!! As you go through the barrier you turn left and follow the very narrow road around to the back of the building, goods in and out are both here! Another smallish yard to manoeuvre in made worse by the amount of pallets and other machinery stored in it! The bays are in need of a little refurbishment due to years of abuse by rampant drivers! The guy who tipped me was great, 25 pallets in 1/2 hour on his own!!! And he still had time to have a chat and a laugh as he tipped me! If only more warehouse staff were like this, it makes for a great working environment for them and us! Top marks that man!!!
Great place. Good organisation.
Area
Opening times
- Monday10:30 AM – 8:30 PM
- Tuesday10:30 AM – 8:30 PM
- Wednesday10:30 AM – 8:30 PM
- Thursday10:30 AM – 8:30 PM
- Friday10:30 AM – 6:30 PM
- SaturdayClosed
- Sunday10:30 AM – 8:30 PM
Additional information
- Incorporated 1995
- REFCOM REF1015365
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