Gas Safe Bristol Ltd
4.9(317)Bristol • REFCOM • RECC




Reviews
4.9
UPDATE 2: You say you take every complaint seriously and yet you’re getting sarky to me online. Not a great look for you guys. Funnily enough, I’m not in the habit of giving my address or contact details out online, and if you’d actually sent a professional reply back to me in the first place instead of an aggressive, dismissive response, all of this could have been avoided. Won’t be wasting any more of my time emailing you because clearly, your customer service is badly lacking. But well done for trying to be clever… UPDATE: Adding to my review because of Gas Safe’s reply. Ah, I must be making it up then… You were sent out to me through your contract with The Bristol Residential Letting Co, which I presume is why you’ve sent a flippant response back and your employee gave such awful service - because you can hide behind the ‘you’re not on our records’ excuse. Contact me directly and I can give you specific times, dates and correspondence. Looking forward to hearing from you, although I won’t hold my breath 👍 Really shoddy experience. Electrician came round to do a PAT test and after having to call me to explain how to ring a buzzer to let him in, we were then left with an all-mighty mess. The electrician had pulled out our heavy tv unit, arm chair, bed side tables, rearranged cupboards and unnecessarily messed up piles of folded linen, and then left without making a single attempt to put ANYTHING back. I don’t expect things to be perfect after this sort of a visit, but to not make any effort at all is really poor form. Surely moving furniture back and forth is a basic part of the job - if you can move it out, you can move it back. Screams arrogance and laziness, so if you value respect I’d avoid these guys like the plague.
Rubbish company. Attempted repairs done based on guess work, and charged for it. Got someone else to correctly diagnose and fix fault, first time ! Rip off merchants. Don't use these con artists. They've now responded to the wrong person. On the third visit the engineer tried to tell me that i needed a new boiler. The boiler is working absolutely fine after a £30 part was fitted. Gas Safe are no better than Mathisons who also tried to sell me a new boiler. And just to add, i paid all of my bills to gas safe, in full. Money for nothing.
We been using gas safe company for over 6 years. Super reliable, great prices. Steve and his team delivers excellent skills and is very quick to attend to all our sites.
Fantastic work from the team planning and installing my heat pump and solar system and then the touch up works afterwards. Excellent communication and a very high standard of work. Many thanks.
Booked a boiler installation with Gas Safe, Jack & Dan arrived on time & ran through the procedure with me asking if I had any questions before the installation which I am very happy with. They left everything tidy too, no hesitation in recommending Gas Safe!
We had Gas Safe in to replace radiators and do some pipe work to prepare for future works for a heat pump. The work completed was excellent, the quality is very high. The individuals doing the work were very thoughtful and took steps to make sure that future works would be easy and less disrutpive. They provided everything needed and talked us through everything we needed to know. The price was right, Gas Safe were not the cheapest, but a fair price for the quality of work completed. The only reason I haven't given 5 stars is that some of the communication for organising quotes and called the office wasn't perfect. Everyone who came to quote was also very monosyllabic which made it harder than it needed to be to get the information and advice we needed. I would emphasise thought that the work was excellent.
The lads Richie and Tom arrived early in the morning and were keen to get going. They were installing a new boiler which was quite the task but they completed it in a quick and efficient way. We were really pleased with how much they wanted to get on with the job and help out, made things really easy for us and were talkative informative as to what they were doing and how the new boiler worked once they were done. They ended up finishing well ahead of schedule and we were really impressed at the job they’ve done. Would definitely recommend, cheers boys.
Just had a new boiler fitted by Gas Safe. The lads who came out to fit the new boiler were polite and kept me informed of what they were doing. They even tidied up. Very good service!
Phil was great, took his time to check everything properly and was friendly
Great boiler service as always. Phil was efficient and polite.
Phil arrived promptly as always for our boiler service, friendly and knowledgeable. Cheers phil
Phil was excellent - came immediately and diagnosed issue with ease and utmost professionalism. Would want him specifically if I ever needed someone again! Thank you
Phil was great on time serviced boiler and fire no mess.
Excellent experience! I enquired online and someone got back to me within minutes. They organised a same day call out and my boiler was back up and running within hours. The engineer who came to my house was friendly, professional and efficient. I will definitely be using this company again. Thank you!!
Punctual efficient friendly reliable service. Our go to fo all things boiler related!
Phil came and serviced our boiler today - he was on time, professional and friendly. Top service as always with Gas Safe. Thank you!
Had the absolute pleasure of kane and jahim hopefully spelt right if not my apologies fitted my new boiler today cracking guys professional,clean tidy lovely manners. Thank you so much you are a credited to your company 😊
Phil was great! On time, professional and did the job!
Fantastic quick and reliable service for a faulty boiler! Would definitely use again.
Phil was prompt friendly and taught me what I didn’t know about our gas fire place in the new house. If we had more we’d have him back no problem!
Really good experience from Phil from Gas Safe for my boiler service, was on time, really quick, left the place very clean and tidy and explained everything well. I got my service certificate before he even left.
Gas safe Phil, explained everything.
Phil arrived punctually & completed the service efficiently. He is careful, thoughtful & left the area clean & tidy.
After a gas leak was detected and a new gas piping system needed, Rob at gas safe quickly provided me with a very reasonable quote and offered to get the job done within the same week. Whilst I am very happy with the cost and the efficiency of the company I am devastated having this pipe going across the middle of the (newly renovated) house, horizontally and vertically, secured by black clips against a white coloured house. It wouldn't have taken much effort to run the pipe alongside the bottom and the side of the house instead (the boiler is situated to the right of the house, by the chimney stack). I contacted the company again who offered to swap the clips for white ones. I don't think this would make a difference to how awful this looks. I am very disappointed that this is the standards at which the company operates.
Gas safe are absolutely brilliant,very professional clean tidy and very helpful,I've just had a new boiler installed by them,the two lads who installed it (jack and dan) were excellent,i highly recommended this company.
Jack and Dan did a fine job installing a new Vaillant Boiler. They were able to fit the pipes and filter to be hidden by an existing cover which was an added bonus. Very clean, efficient and good attention to detail. Thanks. Graham and Karen Hill
Affable, reassuring, methodical and thorough service from Gas Safe engineer.
Boiler service. On time. Nice and quick. Polite
Good service, on time. No problem & good advice.
Phil from Gas Safe serviced my boiler today – he rang ahead, was professional, polite and informative throughout. Excellent service, highly recommended
Phillip was highly efficient, friendly and professional. Much appreciated.
Phil came and did all the checks whilst showing me how to use the boiler and things to look out for in the future. Great help
Phil was prompt, arrived within the hour of me requesting a boiler service. Friendly and efficient.
Quick and easy process getting a service from Phil who was nice and friendly
Annual boiler service completed by Phil. Professional and thorough as always. Highly recommend 👌
Quick and efficient service from Phil at GasSafe, as usual. Would recommend.
Phil was great! Very prompt and practical too. Really appreciated!
Great service, Phill was very polite a
Very polite and punctual service by your engineer Phil.
Phil was polite, courteous and efficient
Phil was extremely efficient and helpful! Many thanks
Phil was great!
Phil carried out another service on my boiler today. He is always polite, professional and helpful, can't rate him highly enough! 🙂
Brilliant, arrived on time and good value. Jack did a great job. Hugely recommend.
Phil was great, arrived on time was efficient and very helpful.
Superb service
I have used these guys for boiler replacement, servicing and also radiator valve replacement; all of their guys attending my house were professional and polite and respectful of my house unlike Openreach. Highly recommend them and fully trust to leave them alone in my house.
We needed a new boiler fitting and Gas Safe made what was a stressful situation feel like a breeze. Can't recommend them enough.
Phil, thank you so much, you did an amzing job for going beyond your roles to assist resolve the issues. Massive thanks
Mulenga was very cooperative and completed the full gas check in a perfect professional way. Thank you for your excellent work. Mohamed
Mulenga from Gas Safe did our annual boiler check. My wife and I were both working from home. He was very polite and considerate not to make too much noise. He also checked if we had any questions for him and helped to pass on some issues with our boiler to his colleagues for further action. An excellent job overall. :)
Had the such a good experience with Sam who came to find and fix a leak. Super friendly and clear about what he was doing, did the unexpectedly large job really quickly and tidied up afterwards. Very happy with the service!
Phil turned up on time and did a great service
Mulenga from Gas safe came to do the necessary checks on the Gas and smoke detector. He is professional in the approach to the work. 👍
Mulenge came to carry out a boiler service. He was very polite and quick with his work
Mulenga was very quick and thorough with our boiler service, he let us know any issues and what he was doing as he went through and is very informative. Super friendly, thank you!
Lovely, friendly gentleman called Mulenga came to do our gas safety check. Very thorough and polite. I was very happy with the service.
I would like to thank you Mr Mulenge for checking our fire detectors and gas for our safety. Job well done👍
Mulenga did a really good job in doing spot check for gas safety. Also he went above and gave some good suggestions on fixing the heating issues. Highly Recommend.
Terrible job - told what part needed replacing, photod the part and arrived without the part and left me and my family without any heating and hot water for the weekend. Had to do a temp fix myself. Then called a friend's recommendation and they came out with the correct part on Monday with no additional info over what I had given gas safe and fixed it for the same money gas safe charged for doing nothing at all. I get big companies can't avoid having poor staff or staff who have bad days but when I handed all this back to the Operations Manager Jack Hartland for his consideration, Gareth Williams responded to claim they couldn't do anymore than they did...even when another plumber did the required job in 30 mins 2 days later?! I'm paying £90 for a 4 hour wait and about 15 mins of an engineer telling me what I already knew.
Gas Safe are always helpful …. Specifically Matt who has gone above and beyond on numerous occasions!
We had our boiler serviced this afternoon by Mulenga. He was excellent: thorough, and helpful. The best service we've ever had on our boiler so please book him in again for next year!
Phil from gas safe came out this morning to carry out a gas safety on my boiler. He was great. Very friendly and approachable. He explained what he was there to do, and even investigated an issue I'd raised regarding fluctuating preasure. He left me feeling a lot more confident and reassured. I'd happily have him in my home again in future. Thanks Phil.
Great service. Arrived on time (phoned in advance) and carried out boiler servixe and gas meter check. Showed me what he was replacing. Very personable and friendly. Well recommended.
Quick, easy kitchen tap replacement from Elliot. He was very friendly, and found the quickest solution to the problem. Thank you
Phil was great this morning. Quick, efficient, friendly and gave good advice on the boiler set up . Would use again! 5*
Phil was very helpful and gave me some great tips on how to save money with my boiler! Thank you Phil!
Phil was fantastic - he was knowledgeable , efficient and very friendly. Thank you!
Phil rang as agreed to say he was on his way to carry out boiler service and landlord safety certificate. He arrived punctually, was friendly, helpful and professional whilst doing a thorough job. An asset to the firm.
Great job, Phil was great as always, very professional.
Great service from Phil today who serviced our boilers. Arrived on time, was professional and tidy. Thank you!
Prompt arrival, really thorough service & really helpful advice on how to optimise our heating to keep the house warmer
I always use gas safe for my heating. Really responsive, big team of decent guys. Phil came today for an inspection. Top guy
Great work as always With Gas Safe :) great work by Phil! Very happy with the service and always reliable.
Phill came on time and was very knowledgeable.
Danny did a great job!
I had a very bad experience this week, someone from gas safe come to my house to fix boiler but when he finish work the water is very low from tap then I told to the man that this is not normal, he said to contact Bristol Water because this was not his problem, I contact Bristol Water they said this is not Bristol Water problem because if gas safe did some work in the property they need to fix the problem, I'm since Tuesday waiting to someone fix this problem, and the man from gas safe said I close the water and this is my problem, so he close the water to fix boiler and now he say I close the water, I'm not a plumber how I could put my hands on something that I don't know how works????
Gas safety test carried out by Phil. Very polite and curious engineer. I would definitely recommend.
Luke and Dan came out and were very professional and explained things well, Luke even went above and beyond and spent days trying to get the boiler sorted, 5 stars both are brilliant workers
Great job by Phil. Thorough and professional
Lovely engineer Phil completed my boiler service. 100% recommend Gas Safe.
Annual boiler service. Our 4th visit by Phil who was yet again professional, friendly & super efficient 😊 Highly recommended
very efficient service to quote & complete job to install new vaillant combi boiler. brilliant job done. would 100% recommend this company.
Very pleasant engineer for recent boiler service. Quietly efficient. Phillip Summerell.
Just had Sam from Gas Safe come round to instal a new thermostat - he was incredibly kind, knowledgeable, and skilled. Got the job done brilliantly! Highly recommend.
Phil was great, very friendly and professional, would use him again no problem.
Had the boiler serviced by Phil today Weston-super-Mare. Got the job done quickly and efficiently. Thankyou
Had a boiler service from Gas Safe. Phil came round and was great. Was friendly and informative, provided a clear overview of what he was doing and why. Great service. Will use again.
We whole heartedly recommend this company. We have had to Replace our boiler with a Valiant Boiler, so pleased with everything. Kaine arrived on time and worked tirelessly to install the new boiler. Nothing was too much trouble. Kaine ran through everything about the new boiler and left everything spotless. His work ethic is amazing! Thank You Kaine and the team at Gas Safe!
I recently rented a property and encountered an issue with the lack of a dishwasher pipeline. I asked the letting agent to arrange for the installation, and they contacted Gas Safe, who provided an on-site quote. We agreed on a date for the job, but unfortunately, I had to cancel due to personal circumstances. I notified Gas Safe before the scheduled date, yet they still charged me £60 for the quote, which all companies offer it for free! . I find this charge unfair, as the job was never carried out. Overall, I’m disappointed with their service and wouldn’t recommend them.
The representative Phil was so helpful in explaining every aspects and advised us on cost saving areas. Thank you Phil. Excellent service…!!!
On time, polite, efficient
Phil was great, managed to diagnose my gas fire problem and resolve it. Thanks
I've used gas safe for years to carry out numerous repair and maintenance jobs at my rental properties in Bristol (I have a very small property portfolio). I try to provide good quality properties at reasonable rents (haven't increased rents since before the pandemic). Unfortunately over the past year or so, the quality of the work has declined significantly and on a number of occaisions I've had to send in other contractors to rectify the mess and damage done by gas safe employees. £3000 was the bill they sent me to fix a leaking bath waste, this was because they smashed the bath. I could go on but will close by saying, if you want to use them proceed with caution and with your eyes open.
We had our boiler serviced by Pete Leeworthy! Have to say clean, tidy and respectable. Cleaned up after himself, and made sure the service was done in a timely manner.
Phil was efficient and knowledgable. Thank you!
Phil did a great job with the service & advice. Really friendly - thanks, appreciate it.
I had a visit from GasSafe to fix my boiler which had been on the blink for a while. The young chap who came called Pete, was very well mannered and courteous. As he was working he explained what he was doing and why through every step of the process. I always have a lot of questions which sometimes seem too much for some people but Pete just took it in his stride and politely answered everything I asked him. He even patted my dog on the head on the way out. Happily have GasSafe around again if he is the norm within that company.
Phil was great. Very friendly and quick with the checks. Would recommend.
Phil was great - friendly, efficient, informative. Thank you very much. JH
Had a service done by Phil, he was polite and efficient, and sent over the certification straight away.
Phil was quick and efficient at servicing our boiler again for the second year.
Phil was brilliant, friendly and got his work done quickly with no disturbance to us working from home! Thanks Phil!
My newish boiler had to be re-pressurised and I was reluctant to attempt to do this myself, since I had recently arranged for my usual handyman to encase the boiler located in my kitchen with a view to hiding the rather unsightly pipe work. I am glad that I left the task to someone who knew exactly what to do. Even then, the engineer, Phil, has his work cut out and had to use considerable ingenuity. However, he carried out the required tasks with good humour and efficiency. He was also very patient when explaining to me how to adjust the temperature settings for the boiler and central heating. Highly recommended!
Phil hs done a brilliant job he went the extra mile to ensure the gas boilers where safe and helped put a screw to the door.
Phil did a great job, super helpful and explained the process throughout. Would highly recommend!
Phil arrived on time and dealt with the boiler service quickly and efficiently. He was polite and helpful and answered all my questions. After being let down twice by another large company, it was a pleasure to deal with a company that communicated well and charged a very reasonable price. Many thanks from Michael
Thoroughly recommend Mike's team of Tom, Dan and Peter who refitted our bathroom over a period of 4 weeks. All the work was carried out promptly, efficiently and tidily, to a high standard. A very professional team.
Phil was very professional, turned up on time and extremely helpful
Phil was very efficient and helpful.. He did a thorough job and took his time. Very nice man, if only all tradesman were like him
Very polite engineer, carried out checks efficiently and answered our queries. Would recommend.
Thank you Phil for your friendly advice when servicing our boiler today. We will take on board your recommendations.
Phil did our gas safety check. He was very kind, polite and professional.
Excellent boiler service from Phil
Phil was brilliant, very efficient and informative. 5 star service.
Great service provided by Phil. Punctual and explained boiler fault in layman's terms. Very thorough.
Excellent service
Thank you phil, great service on our boiler
Phil was really helpful and efficient. Would recommend.
Very efficient service from Phil who did my boiler service today. Polite, friendly, neat and tidy.
Richie and Jack were very efficient - fitted my new boiler within two days and left everything spotless - I would highly recommend them.
Phil was very helpful.
Phil was amazing, really helpful and thorough whilst working on our boiler. Answered my questions and made everything really clear for what was happening. Phil was really patient whilst I got things sorted to let him work in different rooms. Really appreciate his hard work today.
Phil came to service our boilder, he was professional, friendly and answered all of my questions.
I have used Gas Safe for years and they have always been helpful, trustworthy and reliable. Highly recommend!
Phil turned up and time and was very polite
Phil was great for our gas safety check. Professional and efficient, and even got the nod of approval from our dog!
Pete came round to do a service on my boiler last week and I couldn’t recommend enough. Very professional and friendly service. Thank you Pete.
Phill came in was every helpful. had a slight problem with the boiler and he fixed it. Had a positive attitude made me feel comfortable. I would highly recommend
Phil was really friendly and showed us the eco button on our boiler to save us some money. Thankyou Phil
Kaine and Luke did an amazing job and were really efficient. They were also super tidy and knowledgeable. Thanks again both, Emma Bristol
Phil was great. Helpful, knowledgeable and insightful. I've used Gas Safe Bristol before and will happily use them again.
I can highly recommend Gas Safe, Daniel did a top job, their communication is efficient and their prices reasonable.
Fast and efficient, have used these guys many times and will do so again. Phil was very friendly.
We booked in an annual boiler service, and Phil was very professional and efficient. We will be booking in with the same team next year!
Phil was really helpful, punctual, and Knowledgeable. Thank you Phil.
Phil was very helpful and arrived on time.
Phil was friendly, communicative and informative. Great member of your team!
Gas Safe are always impeccably organised. Just had the annual check on my boiler, the engineer was bang on time, delightfully friendly and worked really quickly. Fantastic service.
Phil turned up on time, did a great job and was really helpful
Paul & Jamie have gone out of their way to help us with our rented property. Can't praise them enough. ;-)
Excellent service from Phil today. Arrived on time and was very helpful. Good advice. Many thanks!
Excellent service from Phil, we’ve had some issues with our boiler and Phil did a very thorough job and very reassuring. Highly recommend
Phil was great. Turned up on time. Left the space clean. Communicated throughout.
I called Gas Safe as the electrics in my kitchen kept blowing. I called around a load of companies and Gas Safe came straight back to me and were half of what I'd been quoted by another Bristol Company. Danny Lock came and fixed it and helped me put the paster board back on the ceiling. He was very professional and methodical. He tidied up and helped me put the plasterboard panel back on the wall. He was really good and I felt the price was reasonable. He came to me at 4pm when most engineers would be heading home.
Very pleasant and competent engineer came out. The house is now warm!
Great service from Phil. Checked our boiler and gas fire.
My Ideal Combi 30 was making a gurgling sound and shutting down with ignition fault codes. A call was made to Gas Safe. Jay said that it sounded like a blocked condense pipe. A quick poke around and I've solved the problem in a few minutes. I've no hesitation in recommending them, fast and efficient and they did me a good turn, a great result just before Christmas.
Great service from Phil today, cheers!
Just had our boiler serviced by Phil, who was very polite and efficient, and gave us some great advice on how to run more efficiently.
Phil did a great job servicing our boiler. Explained all the steps, re pressurised the expansion vessel and quickly provided the service certificate
Phil inspected our boiler, professional and polite
Excellent service by Daniel. Came out next day, diagnosed the problem quickly and got the boiler working again. Would definitely recommend.
Just got the new boiler fitted by Curtis. Very friendly and efficient, he has also flushed our radiators, so they work better than ever! Highly recommend!
Daniel did a great job capping a gas pipe. Efficient, tidy and checked other appliances aswell!
Great service! Daniel was really friendly and helpful and sorted out the heating issue very efficiently.
Phil did a great job. Turned up in the defined slot and did the service quickly with no disruption. Also provided advice about future maintenance of our boiler. All in all, great service.
Daniel was great, really efficient and polite. Thanks!
Gary the engineer that visited me was very helpful and chatting while he did my boiler service, and arrived within good time. Thanks very much, will definitely use again!
Excellent service by Daniel, 5/5!
Daniel was brilliant very happy with the service :)
Dealt with Daniel, boiler was a nightmare and he managed to figure out the several issues we were having. Really helpful throughout the whole process and explained everything clearly. Really friendly guy and recommend him and the company
Thanks to Daniel for fixing the boiler.
Daniel was excellent at changing the gas hob and very helpful! Very pleased
Phil did a professional job, and left the house in good shape. Greg
Gary was very professional and knowledgeable. I would definitely recommend him
Great experience with Gary. He was very friendly and extremely knowledgeable. Put all our worries at ease. Thank you!
Daniel attended our flat today to fit a new thermostat for the boiler. Service was fast and he explained how the new thermostat worked and why the old one had to stay in place. Top service.
Top work from Dan
First time using Gas Safe and am very happy with the service, Daniel, the engineer, was professional, quick and friendly. Will use their services again and recommend.
Gary attended our property for a boiler service and he was incredibly professional, knowledgeable and friendly. He performed the service and took the time to explain to me step by step what he was doing and why. He also answered very thoroughly some questions I had on related subjects and was very happy to go into detailed engineering explanations. Gary also identified some issues with 2 radiators in the house and did not leave without giving a treat to our dog :) I definitely recommend GasSafe and Gary, he went above and beyond and I now know who to call for any future plumbing related issues!
Easy to book a slot. Daniel turned up in the timeslot given and completed the task professionally and quickly.
Radiator replacement . Jack and Max were great; arrived on time, courteous, helpful and efficient. Excellent job, tidied before they left and offered to help move heavy items back. 👏 A good job, well done. Thank you.
Great company to deal with
Gary was really friendly, helpful and professional! Cheers mate
Very professional service and friendly staff.
Daniel sorted our boiler no hassle, very professional and very knowledgeable talked us through all the problems and potential solutions
I am very thankful for the super excellent maintenance service provided by Elliot plumber this morning. He is professional and very friendly and proactive in spotting issues and tackled in perfect manner👍🏻👍🏻😊
Gary was a very friendly man and very efficient with his work.
Gary was professional, friendly and checked over everything efficiently. Would definitely recommend!
We’ve just had the gas safety team service our boiler. Gary was great really prompt and helpful and communicative. He went out of his way to solve an issue and we really appreciate it. Another great service from Gas Safe The Gas Safe team have just installed our new upgraded boiler. The whole experience was very straightforward and reliable. They provided a competitive quote - completed the work promptly and on time - were very knowledgable and thorough - they were also very pleasant and tidy. Generally they made the whole experience stress free. Highly recommend.
Curtis did a great job fitting a new shower pump , efficient and courteous.
Gassafe attended my property to replace my faulty thermosat within one day of the problem being reported. The engineer Pete was friendly and efficient and explained clearly how to use our new controls! Would highly recommend this company :)
Efficient and friendly!
Very professional Eng. Gary Gibbens.
Daniel was brilliant. Sorted the problem quickly and efficiently. Thank you Daniel
Super service from Daniel. He quickly sorted a replacement valve and solved a hot water pressure issue we had. All is now working perfectly. Many thanks indeed.
Gas Safe are fantastic, we use them on a regular basis. They're communication is superb and always give the best advice. Gary's are most frequent engineer, he's top notch and we look forward to his visits!
Just had boiler serviced with Pete , great engineer polite , clean and explained everything he did Top marks
Curtis and Kaine did a great job. Explained everything they were doing and left everything clean and tidy.
Excellent service from Daniel this morning. Very friendly, great at explaining everything. Super professional and efficient. Will call this service again the future.
Really great service from Daniel who fitted new transmitter/ receiver. Also helped looking at radiator that wasn't heating up. Great professional integrity - he spotted the flue was not full secured so added a couple of fixing screws.
Daniel was punctual, fast, professional, and explained the ins and outs of what was needed to repair the gas leak, and where it was coming from, in a clear and understandable way. Fantastic service and at short notice too.
Great company to work with! 👌
Fantastic company who are always on hand to assist with any gas or plumbing issues. I would highly recommend this company. I have been using them for the last 3 years and there services are top class :-)
Firstly this is the first time I have been 100% happy with a trades person.everything about them is professional, to clean vans, to great staff, to an excellent, trustworthy job and they cleaned up thoroughly . Highly recommend
Gas inspection done. Everything sorted quickly and nicely. Very happy with the service. I will count on them from now on.
Fantastic service , polite , very professional . Just had a new boiler installed , super happy with it . Highly recommend Gas Safe .
Can't thank Gareth at Gas Safe enough, really friendly and helpful over the phone. Provided technical information really quickly and helped me out of a tight spot on an immensely stressful week! Would use/recommend these guys again.
We have just had our bathroom completely refitted. Chris & George did the work. They were both very polite and hard working. They cleared up every evening before they left for the day. They did an excellent job.
What can I say! The team from the top down were fantastic. I had a new bathroom renovation with a new walk in shower installed for my mother, who is very unwell. Mike (sales) came out the next day after my first enquiry and made great suggestions to what we needed and respected the budget. I had the estimate the following day and the work was locked in and underway a few weeks later. The tradesman (Liam) was very professional, polite, clean and respectful and did a WONDERFUL job. In all I was totally thrilled with using this company. Recommended! You get what you pay for. 10/10 guys 👍🏼
If you’re looking for an expert Solar PV and battery system installation, look no further. It was hard enough trying to get a quote from some other local companies, and their lack of engagement was frustrating. I then came across Gas Safe which at first puzzled me thinking that they would only be expert in gas installations. I then got talking with Jay who filled me with confidence in their solar expertise and I ordered a pretty large installation with them. They were excellent value and I cannot fault their workmanship, attention to detail and after-sales service. The installation team were polite and a hardworking team of experts, listening to them singing along to 90’s pop music was pretty entertaining and showed that they were happy at work which I think results in a better result. They do a pretty good rendition of Mmmbop too! I’ve seen a lot of photos of poor installation online, and was keen to compare ours when complete. The wiring in our garage is so neat it resembles a map of the London Underground, and the fitment of the bird protection is seamless. Paul was great at overseeing the job, and helped brilliantly with any snagging arriving quickly when one of our outside lights tripped the system (this was no way connected to their work). If you want a brilliant installation team you can trust, I’d save time looking elsewhere
I have used Gas Safe for many years and have always had good service from them. Prices are reasonable and works carried out in a good timescale.
Gas Safe offer great service and are good value for the services that they able to provide. We have used them for several years and always find their team friendly and knowledgeable. Response time is quick, and works are well done.
Fantastic service, tidy, polite and fabulous workmanship. Excellent communication and easily contactable. Super friendly guys. Would recommend!
Great service. Had our boiler replaced and some new pipework placed due to a drop in pressure from the gas meter. The team talked us through the whole process and were very quick to get the job completed to a high standard. We've also had some new radiators installed, which look great. Very happy with the service and would recommend to friends and family.
Richy and Jack from Gas safe installed a new boiler today, nothing was too much trouble and they worked solidly to get the job done asap. Special mention to Gareth Williams who set it all up in a timely, professional manner!
Amazing service and highly recommended
Gas Safe replaced my ensuite bathroom with a full wet room. The guys were excellent, did a really professional job, and also made great effort to keep the place clean and tidy - no mean feat considering the job they had to do. I would definitely recommend them
Great job by the Gas Safe Team. Last month we had a solar PV system installed and could not be happier with the work and performance of the system! We have used Gas Safe a few times for various works and they have always been honest, competitively priced and responsive. Highly recommended.
I am really pleased with our Solar installation, the process and the professional manner taken to complete it. I had 12 panels, a storage battery and inverter all fitted in a day and everything was left very clean and tidy. Jay and Paul explained everything very clearly and any follow up queries have been dealt with straight away. It was a breath of fresh air after being badly let down by another company previously. I would not hesitate to recommend this company if you are thinking of having Solar Panels installed.
Solar Panels Disaster! Gas Safe's lack of expertise and experience left me paying for their mistakes! They quoted for installing solar panels on my new roof, which in compliance with current British building control regulations has every tile fixed. Unfortunately their failure to keep up with current guidelines meant they hadn't taken account of this and wanted an extra £1200, as I wasn't prepared to pay the extra which was down to their own ignorance it meant the job was cancelled and they refused to give me my deposit back, deducting £660! Their rude and arrogant solar panel installer Jake also broke 4 of the roof tiles, which to date have not been repaired. If you are considering having solar panels installed I would highly recommend using a different company.
The service I received was fantastic, what could have been quite a stressful experience was made very smooth. They responded quickly to my query and arrived in a totally advisory capacity to begin with, so I didn’t feel under any pressure to make a decision on the spot. The information I was given was clear and concise so I was able to make a considered choice on what was best for my home individually. The office guys and engineers were helpful, friendly and well organised and left no trace that they had even been there. Finally, the cost was actually far less than I’d anticipated and the work done will save me going forward in energy prices. Great job, really happy.
Thank you Gas Safe for your incredible donation of a Gas Safety Inspection/Certificate and Boiler Service. I'm happy to inform you that now because of your kind donation, South Glos Council have approved our home and we are looking forward to welcoming our Ukrainian guests Yuliia and Mark. Geroyam Slava - Glory to the Heroes, because you are one of them.
I've used Gas Safe to service heating systems a number of times and they've never let me down. This time Gareth went out of his way to help resolve a problem left by another installer. Great service.
We were really pleased with Gas Safe and would thoroughly recommend. They came round to survey our property for a new heating system including a new boiler, provided a very clear and reasonable quotation and were able to start the work within 2 weeks. The installation team worked really hard and complete the job as fast as possible and were respectful and polite. An excellent company to deal with.
Quick and swift to respond to broken loo,I think it was Stephen I spoke to ,very polite and helpful and managed to squeeze a visit that day!!
We first contacted Gas Safe over two years ago to provide a quote to install a new boiler and upgrade the heating system in our property we had just moved into. The quote they provided was the most competitive of the four contractors we went to. They did a great job with the install and were in and out in a matter of days. Over the last two years we have gradually renovated the property and have used Gas Safe for all our plumbing, heating and bathroom upgrades. They even came to the rescue in short notice when I put a nail through a water pipe! They have always done a great job and Adam Stafford in particular has provided a personal service throughout. It has helped with him being a single point of contact, managing each stage of the various works we have had done. Would highly recommend.
Great experience all round. Quick and professional responses, job was done on time and the install guys were great. Would recommend.
Brilliant service. The engineer was very polite and a pleasure to invite into our house. We will always use this company in future.
I had Ross come today to install my gas hob, he could not have been friendlier or more helpful, really impressed with the professionalism of the company and the helpfulness of the staff. Recommended
Very professional people
Fantastic firm had a knackered boiler they got to the bottom of issue quickly and were good value. You hear some horror stories but these guys were great.
I moved to Weston and had no clue who to get to install my boiler , and fit my radiators , I choose Gas Safe and glad I did they did a outstanding job , they were friendly, and always turned up when they said they would, will definitely use again
Very happy with Gas Safe. Have used them twice now and both times have struck me as extremely professional, transparent and very easy to deal with.
What a great company . Professional from beginning to end . Gareth was very knowledgeable and helpful during the site survey and Mitch and Luke did a fantastic job installing my boiler and maintaining the radiators . Excellant for 2 young lads .Very tidy . Left my home as they found it . Great job Thank you
Had 9 radiators fitted yesterday by two friendly and extremely polite guys. The job was done extremely efficiently and my house was left spotless! Don’t often do reviews but felt they more than deserved it. 5 stars all the way *****
I have just had a new boiler installed by Alex at Gas Safe and they have been fantastic! From the moment I made my initial enquiry all the way through to final installation both Gareth and Alex have provided a professional and efficient service and have been happy to support with any questions I had throughout. They never cancelled any appointments and turned up on time every time. Thank you for a great service and I would highly recommend. 👍
Seem to be a reliable and genuine plumbing and heating contractor who sticks to their quotes and turns up when they say.
Excellent service very efficient left our home spotlessly clean and kept us informed during the progress
Gas safe managed to come the day my boiler started leaking, which meant I didn’t have to wait and worry! The gentleman that came and assessed the boiler was fast and fitted a tap to stop the immediate leak, the next day two lovely lads came and replaced the boiler, they were speedy and polite and they left the kitchen superbly tidy! I was worried because I’d been on night shifts but I even managed to get some sleep whilst they worked as they kept noise to a minimum and were very efficient. I’d hugely recommend gas safe for their prompt service and amazing staff. Thank you for fitting a new boiler!!
Gas Safe were efficient, knowledgable and professional from the get go, booking us in ASAP to get our old broken boiler removed and installing a new one in the attic. Huge thanks to Angus and the 2 other guys today who did an amazing job at our property, getting the job done quickly and to a very high standard! We would highly recommend using Gas Safe.
Absolutely fantastic company, have used them for multiple years and always get the work done. Provide quotes and work with you through multiple options; explaining each in terms even the uninformed can understand like myself. They consistantly provide good value for service and I am planning on continued use for my time here in Bristol.
Gas Safe both installed and regularly maintained our Vaillant boiler. Technicians always punctual and friendly and the support team very response to enquiries. I would have no hesitation in recommending Gas Safe. Keep up the good work guys- Thanks
After finding the heavily corroded flu on my boiler during a boiler service they responded very quickly to make it safe until they repaired it the very next day. Fantastic service with very knowledgeable engineers. I can’t recommend them enough!
I had a gas leak and called Gas Safe. Within the hour Jack arrived, he swiftly located the leak and fixed it. He was courteous and efficient. I could not wish for better service and would definitely recommend.
Very helpful
Gas Safe were brilliant from start to finish. They came up with smart solutions in each of the spaces they worked on and the work is high quality and neatly finished everywhere. Communication was excellent. Response to the unexpected was excellent. We had gas boiler, central heating and plumbing work and would recommend for any of these areas. Cheers guys, great job.
Had our first landlord gas safety certificate and boiler service done recently. No prior experience of company, found with google search. Was really impressed. Able to get appointment quickly, cost was reasonable and engineer arrived on time. He was friendly and professional and sorted out minor issue quickly without fuss or extra charge. Will use again.
Extremely professional, honest, polite and helpful team at Gas Safe. They did an excellent job installing a new boiler in my house and were very respectful, friendly and hard-working. I would highly recommend this team of professionals
Really impressed with the work carried out, my boiler was relocated to the loft. Very professional and friendly engineers and a really neat and tidy installation carried out, would definitely recommend.
I always find the staff very helpful and friendly, any repair or maintenance they had completed in my house has been completed to a high standard, I would recommend this company for there friendly and helpful service..
Needed to replace an old combi boiler and from the start Adam and his team were very professional and punctual. I would highly recommend them. I just received the gas safe notification. 100 points! :)
I had problems with my boiler, rang around a few company's. Gas safe came out the best price. I checked reviews and decided to go with gas safe. they came out the same day kept me updated on the arrival time. The job was done clean and tidy. and touch wood no problems since. would defiantly use again.
The engineer was on time, efficient and cleaned up when he finished. A good job well done, Can't ask for more than that. Many thanks
They fitted a full central heating system to my house in February and did a great job, they kept me appraised of all eventualities and dealt with niggles perfectly. Great service
I am extremely happy with the service I received from Gas Safe from my initial telephone contact when a local person answered the phone and dealt with all my queries to carrying out the work in super quick time. Highly recommend their services and I will be using them again.
Serviced our home boiler and gas fire, the service was great and they very helpful in explaining what they were doing. Overall they were professional, prompt and polite and we will definitely being using them again. Even the dog liked them.
Thanks to Richard and the team for a cheap and quick boiler instillation. Highly recommended. Thanks again!
‘We have been using Gas Safe as our main heating and plumbing engineers for a number of years now. A great company to work with, offer a great service. Always reliable and happy to help when we need them. We would highly recommend.’
I have worked with Gas Safe (Bristol) Ltd for a number of years on a professional and personal capacity and have always found them to be very honest, reliable & most reasonable. Regards Richard Luce
I have been working with Gas Safe for over a year now and they are always professional and reliable!
Great service and availability. Always a pleasure to work with. Thank you for your efficiency!
Most jobs completed within 24 hours, good repairs and reasonable costs Would highly recommend.!
A great company full of friendly and knowledgeable staff. When our tenants are in need, Gas Safe are quick to help in any situation. Would highly recommend.
We have been dealing with Gas safe for a number of years and have always been very happy with their professional friendly and helpful team who always carry out work to the highest standard. This is the company we go to first whenever a new boiler is required in the knowledge we'll receive the best service & quality
We have recently moved our managed student portfolio over to Gas Safe. The team are all knowledgeable and helpful, both in person but also over the phone when we have needed advice. We are glad we made the switch as our gas works now run smoother than ever.
We have worked with Gas Safe for a while now and have consistently had good results. They are quick to respond to any problems we have and sort them efficiently and to a high standard. They are our go to for boiler installations which are sourced at a competetive price and again installed without fault or issue. Gas safe have such a friendly team who are happy to help where and whenever they can! Definitely recommend!!!!
I have been working with Gas Safe for many years. I have used them numerous times for Boiler installs in the properties I have managed and I can always say that the installs are done efficiently and always get completed with ease. Gas Safe are easily contactable and always helpful with any queries you may have through the process. I would always highly recommend them and think it's a pleasure working with Rich, Adam and the team. Keep up the great work guys!
Had my new boiler installed by them, great service and the engineers did an amazing job
I have used Gas Safe twice now for different jobs and they have been great both times. I wouldn't hesitate to recommend them to anyone in the future.
Quick and tidy. Happy with the work undertaken.
Had a boiler installed at my property and couldn't be happier with the service received
Used Gas Safe for my annual service of boiler. Flexible in time and date to meet my needs. Engineer prompt and did a professional and thorough job, explaining any follow up actions. Would recommend to anyone as very pleased with the service.
From start to finish our experience with Gas Safe was second to none. We had an engineer out within 24 hours who provided us with a competitive quote and a new efficient boiler installed within 2 days. Our engineer was respectful, professional and left our property clean and tidy. We couldn’t be happier with the service we received and now wouldn’t go anywhere else. Thank you Adam and Angus for all your help.
I've dealt with Gas Safe for several years working for Chappell and Matthews in Bristol. The team are all knowledgeable and helpful, both in person but also over the phone when we have needed advice. I would recommend them for both personal use and also if you were a company considering a contractor.
Did not turn up for appointment and the lied saying that they had. When asked if they could rearrange for the same day as they did not turn up and had taken the day off especially, they just said no.
Service was excellent. Very friendly and thoughtful of keeping carpet clean, plus, cleaned up when finished! The job of cutting away tiles to reach cistern was very neat and well done. Can't even see where tiles were removed. Would highly recommend!
Having serviced our boiler for many years now, we recently employed Gas Safe to undertake a complete update when we had our property extended, including new pipes, boiler, bathroom and underfloor heating system. We cannot fault the quality of their work, their responsiveness to our requests and value for money. We highly recommend Gas Safe and would not hesitate to use them again and again.
Great company, offering an efficient service!
I cannot praise this company enough. They are friendly, effective and quick to make appointments. After some disappointing service from other plumbers and gas engineers, Gas Safe are fast becoming my go to guys! Thanks all - CJH Southville
Gas Safe are a reliable and trustworthy company, staff are friendly and super helpful. Would definitely recommend.
We have used Gas Safe for years and have always been pleased with the excellent service received.
I have worked with Gas Safe for years now and would advise them to anyone with a plumbing or heating issue. Friendly staff and an efficient approach to the jobs they do.
I have nothing but good things to say about this company. They have always worked hard to provide a high standard of service, from the call you make to the office to their engineer attending to repair the issue, making a not so nice problem into a easy experience.
A very reliable and trustworthy company. We had a new boiler fitted as the old one was past its best and no longer efficient enough. Gas Safe did an excellent job advising us on the best product to go for and installing it neatly where we wanted it. Would thoroughly recommend their services.
Great service
Installed my new boiler, excellent service and went out of their way to help me. Reliable and excellent value for money. Highly recommended.
We had a boiler installed by Gas Safe and the service was absolutely incredible. I would really recommend them to anyone looking to get any work done. Not only was the service fantastic they were very reasonably priced as well.
The most reliable plumbing and heating company that I have used
These guys are great - they did a very professional, competitively-priced boiler relocation for me, all the while being extremely polite and responsive to my questions. Highly recommended.
I only write reviews when service has been noticeably good or bad and these guys are exceptional. Very professional and organised service, they came out the same day within the agreed time slot and sorting the problem with no problems. Thanks, Matt. A+++
Great staff always friendly and efficent
Reliable service, friendly staff, good advice
Great service every-time!
There when you need them. Reliable friendly quality service. Used them for 12 years now. Highly recommended.
I use Gas Safe on a regular basis and I am always very pleased with the service they offer. All engineers and office members are always helpful and professional at all times. Would highly recommend their Services.
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- Saturday9:00 AM – 2:00 PM
- SundayClosed
Additional information
- Incorporated 2007
- Electrician, Gas engineer, Plumber
- REFCOM REF1024221
- RECC
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