Jeff Way Electrical Services Ltd

They’re genuinely allergic to work get less done in a day than a 10 year old could maybe the worst company I’ve experienced

Worst company I have witnessed yet. And I have seen many. Might turn up might not. If they do they’ll work badly for about 2 hours. Shoddy work anyway. Break stuff around them and happy to leave asbestos insulation exposed for anyone to breathe. Leave a tonne of rubble in garden and not attempt to clear it. Now I’ve seen cowboys but this lot is a bunch of clowns in a badly ran circus. My guess is wat h a YouTube video and claim to be a professional. I’ve done better myself. I would honestly advise to stay away from them unless ur looking for absolute destruction. Maybe that’s what they should be doing. Demolition. A month through a small bathroom and nowhere near finished. Broke a 3 day old fan and window, took a gutter down at a random window and left water to pour into house, don’t know how to buy a piece of wood to install a sink. Sends a plumber for electrics. Can’t fix a leak in toilet pipe, breaks door frames and can’t put a new one on that fits. Don’t know how to use a measuring tape for bath panel so just bodge it together in separate pieces, can’t cut panelling correctly and won’t seal it so breading ground for mould. Dont know how to use paint or even a brush. It goes on. I may let my 3 & 6 year old finish the job because they are clearly more qualified. Left a disabled 74 year old lady suffer. Took 2 weeks to install a bath and sink. No wonder why BCC employs them. Chuck them 20 quid and hope for the best. Great way to waste some money to have to start again with someone else. Should’ve stuck with Hudsons as a contractor. They are amazing. Built a full wetroom floor upwards including plastering and tiling in 3 days to absolute perfection. The difference is astonishing. Hudson’s highly recommended, Jeff (stay away) way is a no go. Update: inspector out again! Storytime at its finest. Don’t know why it’s not finished, don’t know why no one shows up, argues mould doesn’t grow behind unsealed panels, moisture getting into electrics is safe and says he can’t book in workers either so don’t know why or when it can be rectified. Blamed council too. After being told I don’t do stories and your taking advantage of a disabled 74 year old woman he stomped off saying he’s not arguing about it and swore at my brother and me. Fly tipped there rubble too. Didn’t like it when told we will get a surveyor out to inspect it and he can answer that is when the defensive attitude arose. Disgusting man, disgusting work and unbelievably rude and arrogant. Clearly just some random unqualified people here on cash in hand work that has no clue.

Cancelled an appointment 30/07/2026 as i removed a random text message of a appointment which i NEVER arranged neither agreed to. Jeffways ignores the fact this was never arrange, never agreed and a clear message shows their appointment time to enable them to update their poor practices of arranging appointments. Jeffways ignored, sent a contractor to my home 07/08/2026 at 08:00-08:05. I explained to the contractor i never agreed this appointment and also contacted Jeffways to cancel. Contractor apologised, left my home, then returned approx 15 minutes later and posted a "sorry we missed you" card through my door timed "08:00" (a later time). I opened my door and asked him what he is playing at? i am home and explained the situation this had never been agreed. Contractor said he has been advised from Jeffways to post the "sorry i missed you" card through my door, despite no appointment missed and i had opened my door and explained. Jeffways are terrible. They pretend arrangements have been agreed so they can create invoices and additional charges.

10/10 would recommend. The plumber, carpenter, plaster, and demolition all top lads at the top of there game. Thankyou

Absolute cowboys come out twice to paint my bathroom and left it in a worse state than it originally was i would not recommend this company for nothing they dont take no pride or care in there work its just a rush job done unsafe and incorrectly

Perhaps teach your employees how to drive. Sound like a terrible company to begin with but got cut up by some bloke in a branded van (smart), he couldn’t have cared less.

Hopeless company they make arrangements then don't turn up ....... the worse bit is they just don't care........they are supposed to be working on behalf of Bristol city council why the council would give work to such an awful company can only be answered by the staff and councillors who give them the contract.somebody should be looking into this?

**UPDATE** 17/11/25 4 months on Had communication about them replacing our damaged carpet and assured would be sorted and be in touch. Given up chasing as always excuses and haven't been in contact for weeks. Absolutely shocking company. No apology from the man who left his DNA all round our house they just dealt with it in house. They did replace the smart bulb. No other issues were really acknowledged. Review still stands would never use this company. ___________________________________________________ Poor communication, didn't advise of other work that needed items to be moved and just moved without checking with us (rooms we were told didn't need work) damaged our carpet, no access to bathroom for female in the house which made them feel very uncomfortable in a house full of men, peed on the bathroom floor, one of them cut himself on a bulb, didn't replace it or tell us and left blood all round the house which he didn't clean up! Food waste including chocolate ice cream wrappers when we have a dog! (So many hygiene issues!) Absolutely terrible experience!

Im a social housing tenant. Jeff way called me last week to say they were calling to fit extraction fans in the kitchen and bathroom today, the 12th of November. I told them it wasn't a suitable day as this week I was having a new kitchen fitted. They turned up anyway, saying it has to be done for it to be signed off. The kitchen fitter as been on the phone to try and sort this out as it will disrupt his work. Their just not listening. I get the fans need to be fitted but why can't it wait until the end of the week once the majority of the kitchen will be done. Jeff ways supervisor was here and I was trying to explain all of this, but he just ignored me, went on his phone and walked away. I'm currently sat in the bedroom as their working in the bathroom. The supervisor then decided he needed to take photos of the plug sockets in my bedroom (no idea why). The person doing the fan in the bathroom is nice and polite and their only doing their job, but the company are total rubbish. They lack communication skills, they don't consider the tenants concerns. My advice, avoid

HIGHLY NOT RECOMMEND THIS COMPANY ! They should do job from Bristol City Council the skirting boards all upstairs. Two times this job been booked and canceled each time .Two times I took all stuff downstairs and again upstairs and again downstairs and again upstairs with my two children with disabilities!Im single parent with complex trauma and chronic pain this situation caused me a lot of stress and physical pain !You can’t rely on this company !

Awful experience, Council got Jeffway to do the whole house at once! Cuz I mean that makes sense right, my Dad at the time was dealing with severe health problems, We had asbestos they put down a sheet which actually didn’t even cover the area, They drilled into our carpet, Dented the freezers and decided to help yourself to what’s in the fridge because it’s your house right ? Ripped the sliding door off the rails which to this very day is still F’d! Took something crazy like 8 weeks to do, and still had to come out and try and finish a couple of things off! Absolute joke from start to finish and if I could go lower than 1 star I sincerely would! My Dad had to live through this crap! You’ll never be forgiven for making his life harder than it should have been!

Jeffways best around

I received extremely poor service, primarily due to the administration's lack of professionalism and their failure to honor booked appointments. This significantly impacted my experience and demonstrated a clear lack of customer service.

They done a repair on the roof was still leaking day later the guys told me we were lucky it wasn't ashcroft roofing doing the repair proper pair of Holly's anyway fast forword another year they actually put up a proper scaffolding all around and got a different firm to repair roof which they did they were also told to rip out all of the mouldy insulation they did not the just rolled over the top with 100mm instead of the 300 as per the job sheet I took photos and complained they had to cum back and do it properly lol then came the inside they had to rip down old ceiling and plaster I was told by jeffway there plastering is the best my God I've just painted it and it looks like a hailstorm on the high seas this film is a joke after they left and thought they had preformed I good job I had to clean the room of all kinds off stuff that fell from above with my own work hoover because they didn't own one ha jokers avoid this firm without council work they would not be getting returning work ever ps the ceiling fills as bad as it looks it was plastered so badly I've had to bend the coving I installed around it and add screws I feel sorry for whoever meets them next

Excellent direction

The am2 training was useless, was barely in room teaching, didn’t want to answer any questions, said multiple times “i don’t have a clue about the AM2..” was very rude, after further conclusion didn’t even teach proper AM2 standard testing methods, just his own substandard ways. Want a refund.

Just had a full rewire this week. Done in one day. I was incredibly anxious about it for weeks before but honestly shouldn’t have worried. Yes I had a couple of very minor issues but they were back next day to sort. A great team of guys, thank you all. Anyone else worried about it, please don’t, it’s absolutely fine, they clear up afterwards too. There’s some dust afterwards but a small price to pay. Thank you Jeffway.

This company has been nothing short of unprofessional, disorganised, and chaotic. The staff seem to judge individuals based on their housing situation, particularly whether they are council tenants or private clients. For over two months, there were no bathroom facilities available, which I suspect was due to the individual involved being a council tenant rather than a private client.

Had our maisonette rewired yesterday nick Robert’s and his team I can’t praise them up enough what a five star job cleaned up all the mess and done a awesome job not like some of the rewires we have seen in this area thank you for making it as stress free as possible would recommend this team all day every day 😀

I am a Bristol City council tennet I Had a lovely man named Ash and other. Bloke can't rember his name re wire my flat ash did it mostly on his own on the first couple of days then the other bloke come in to help they were both really friendly and polite and did a. Fantastic job on my rewire. I had axcitey about it first but. It went smoothly from the start . I am really happy with my rewire thank you so much. If there was 10 stars I give 10

Had a lovely man this morning called Luey, to check my fire detectors,he also put up another fire detector aswell. He was kind, well mannered and professional. He was very tidy with the work he did and cleaned up any mess that was made. Thanks very much for your wonderful service.

Well had 5 men from jeffway from Caerphilly they rewired all my Bungalow today no mess .hoovered everywhere they were one of the politest and considerate gang of men i have met .Always asking if i was ok and ensuring as they went along their busy day .You should be so proud of the gentleman who worked on my bungalow in Grovsend .Thankyou once again jeffway .Lady j owen

Bathroom refit started in Feb was told 5 to ten days its now 24th June and still not finished .didnt take into consideration I am a disabled tennent and they put in a bath I can't use i have to wash in my kitchen I have also been waiting 3 months to have my hand rail put back to its a joke

Poor service, company does not answer calls and have missed crucial electrical testing on many occasions without notification. Very rude and unprofessional.

We just had our whole council house rewired by this amazing company. I had huge anxiety about having this work done as I've heard so many horrors about rewires and trunking and mess. We have had the most amazing guys do the rewire and I can honestly say we could not be happier with all the work from start to finish. The level of care and attention has been absolutely brilliant! Our home looks like it hasn't had it done. We had full communication from the guys from start to finish and every room has been done to perfection. They were clean, tidy and curtious all the way through. We truly cannot recommend this company enough. Thank you all for making this job a very pleasant experience!

Great place did my kitchen super well kind staff

Really good,polite professional service thanks.

I am a Bristol City council tenant that I’ve just had her kitchen redone by Jeff Way . Some of the workers absolutely amazing but the company itself I wouldn’t trust them to build a dogs kennel absolutely disgusting service. Never get no answers out of them extremely rude

Electricians were very competent, fast working but attentive to detail.

Where do I start. Broken power socket caused by the electrician who said he'd be back following day. Never showed. Called jeffway who said it would be done the following week. Electrician never had the part. Called the following weekday and told it would be sorted. Never got back to me. Called a couple of days ago and told it would be done today 7/723. No one has shown up. Called office and told they were going to ring the electrician now and get back to me in a few minutes. That was over 30 minutes ago. Called office again and no reply. Useless.

Amazing service & brilliant work, had a new kitchen put in & every one of the lads that came here were lovely, really polite & professional. I would recommend them highly & would tell everyone to use this business, also can’t forget the lady on the phone (Sarah) was great.

If there was a no star they will get it absolutely shocking customer service work wise not very good quality finish get told one thing by one person then something else by someone else kitchen is still not finished after about ten weeks and it's a small kitchen around ten foot by ten foot squared work tops are expanding through poor sealant or Sall I say no sealant will not recommend this company it just goes to show not one person is qualified as it states in there job site as long as ur compident you get the job jokers

Great work over 4 days whole house rewired Very professional tidy work Turned up every day on time stayed until jobs were done Very friendly and knowledgeable on what they were doing and took time out to advise on what they were doing Very tidy and put carpets back down very well

far from professional.

Had a problem with a radiator and took 7 weeks from the first visit to get it replaced. Wasn't kept informed with updates about a replacement unless I rang them.

excellent call service techniques

Bathroom refit via landlord contract started 4th March 2022 stillwaiting for snagging to be completed, jeffway work on their time only, plumbing has been botched, full of false promises and bad timekeeping never a full days work completed if corners can be cut so be it! Not very professional for a company, and neither time managed very well. The company need to be more organised. And think how the client feels would you accept the way you work if it was money out of your own pockets. Very disappointed customer.

This business did work near my office and decided to block our cars in. When asked to move they said when they are ready and continued to block us in.

Great, very professional and polite...

They were the electrical contractor when my flat was fitted out in 2016. I bought it and moved in April 2020. Trouble on central heating finally identified as installation of bathroom zone control thermostats outside bathrooms, and control unit indicator lights installed back to front, 8 - 1 instead of 1-8. Emailed Jeffway to fix their construction errors offering day rate and no recriminations. No reply.

Thanks for all the rubbish that I now have the problem of getting rid of that the electrician just left on my kitchen worktop I will also need to clean my now thilthy dustpan and brush that he used without asking me first !

Good training

Paul and Brad provided excellent and diligent work. Highly recommend this company

Thanks Jeff Ways for your excellent and professional work that you've done in my property. I'd recommend Brad M and Paul C excellent and diligent work.

Absolutely amazing we have had such a bad time with our electrics but Jeffway sorted it out I can not thank them enough everyone was professional, turned up when they said they would, clean and tidy, friendly and just incredible guys! I will recommend Jeffway without hesitation and any other electrical problems I know who I'll be phoning! Thank you again!

Just watched Jeff Way first put up a new fence for the council, which then blew down, they then "repaired" it again, it blew down. and they have just done another bodge job on the repair, worse quality workmenship I have ever seen. To make matters worse, the Jeff Way worker also urinated on the side on my property..

Great stuff 🙂 very helpful

Really professional, friendly and offer a great service with people who now what they're on about . Will 100% be returning to do more qualifications and recommend to anyone

These guys are perfect for training. No hassle, great friendly staff and so relaxed. Book your training with these guys. I did my BS7671 18th Edition exam and passed with flying colours.

Brilliant company!! Nice staff, exceptional value and clearly a very professional business.

jeffway were very helpful in setting me up with the desired exam i required at short notice. thanks for matty and the rest of team in being able to pass my exam.👍

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