Catlin Plumbing & Heating

Lovely polite young man arrived promptly, installed a new shower as old one had stopped working, cleared up after him, all in good time.

I had an excellent experience with Catlin Plumbing and Heating from the initial estimate through to completion of the bathroom installation They worked hard and left the place clean at the end of each day.

Ross and Tom came to do a couple of maintenance jobs, one of which turned out not to be completely possible through no fault of theirs. What they could do however was done well and we are very happy to recommend them

Annual boiler service carried out very thoroughly. Excellent service

Very quick and efficient quote , all arranged and on time of arranged start. Very friendly and patient with my annoying dog , who kept trying to “help” , tidy work and all together and very good experience all round , definitely recommend to my friends and family.

No waiting came out same day twice now very polite and got on with the job needed a spare part back at the depot and returned very quickly.👍👍

The polite and friendly team arrived promptly and carried out an excellent job. Considering the extreme heat that day, they were professional at all times and left the site clean. I would thoroughly recommend them and will use them again myself

We have recently had a few plumbing problems around the house, a couple of leaks, taps that needed changing etc. We took a chance with Catlin plumbing as I came across an advert in a local magazine. So glad I did, I cannot recommend them highly enough. Communication was excellent, every enquiry/ query was met with a swift response, and we didn’t have to wait weeks for the work to be carried out. The plumbers that came on each occasion were excellent and very obliging. We are very happy with the work.

Tom from Catlin done a brilliant job to fit our new mixer tap in the kitchen, very efficient and courteous!

My go to plumber and heating engineers in Basingstoke

We used Catlin Plumbing for a small job regarding a bathroom tap. During their work they found a completely unexpected issue with the supply to that tap. However they investigated this and cleared the supply locally such that the function of the tap was fully restored. This was done quickly and without any question. We were very pleased with all of their work and the prompt and diligent attention of their tradesmen.

Quick response, polite engineers. Turned up when expected completed the job no trouble reasonable price. Thankyou

Excellent workmanship, reasonable rates and no long delays between agreeing the work and completing it. Nice guys, too!

Caitlin Plumbing responded to my request very promptly and ordered the necessary replacement tap. They gave me a time for the next day and the young gentleman arrived right on time and worked quickly and neatly. Caitlin Plumbing have always been very efficient, friendly and prompt.

always great service from this comp.used may times

CATLIN plumbing fitted a new sink & mixer tap , also a new toilet cistern. Both jobs finished quickly & no mess. I was given a date & a time & they arrived exactly as expected. Highly recommended

As always on time, efficient and friendly to deal with. I highly recommend this reliable company.

We used Catlin Plumbing & Heating to replace an old radiator with a new anthracite vertical radiator with matching valves. We sourced the radiator and passed the details to Ross who promptly provided a competitive quote to supply and fit. Fitting was carried out by Tom and Dan who arrived on time. They were efficient and respectful of our home and left the place clean and tidy. Would recommend and would certainly use again in the future.

Good response and a professional result for the work that was contracted

Catlin Plumbing offer a brilliant service, very quick to reply and very efficient when I needed a new kitchen tap and new valve and float for my water tank in the loft. No job too small I would recommend Catlin Plumbing and Heating every time.

Great service as always. 100% reliable. Would recommend 5 stars!

Ross is a pleasure to deal with. Booked an annual boiler service. A date & time was confirmed within a couple of hours. Ross pitched up on time and carried out the service as required.

Carlin installed my central heating boiler and have been servicing it since, as well as doing some other work on the plumbing. Always been satisfied with the quality of work and reasonable prices.

A job well done and completed promptly. Also my request for service was treated promptly and care was taken to understand what I needed

Ollie and Tom were brilliant. Punctual, courteous, very tidy and they did a great job! Cannot fault them. Ross was also great in assessing the job originally. We're really happy with the new water tank - tis a thing of beauty! Thank you!

Ross & all the team have done a brilliant job replacing both our bathrooms. They were punctual, tidy and helpful throughout, and have completed all work to a high standard. Very pleased with the finish & would definitely recommend!

Fantastic service from start to finish, quoted for a new boiler, made a great recommendation on what to go for and provided a detailed quote. The guys arrived on time and got to work straight away, apart from the expected noise aspects you wouldn’t have know they were there. They did an awesome job, worked on a really clean and tidy way. I had great communication all the way through from quote to completion of the job, can’t recommend them highly enough.

Annual service prompt and friendly service.

Catlin Plumbing and Heating does it again - top marks for their considerate and kind service to an elderly, vulnerable customer and for renewing her faith in tradespeople 🙏

We asked the guys to replace the pump for the underfloor heating and could not be happier about the work done. Technically very able and totally professional at a very fair price. We would not hesitate to recommend them to anyone.

I am always trepidatious when using professional tradesman.. having had some poor experiences. However, I can highly recommend Catlin Plumbing and Heating. From the moment my boiler broke they have been honest, reasonably priced and reliable. I will always contact them for any planned or unplanned plumbing needs in the future.

Superb as always. Responded very quickly to our problem which Ross rapidly fixed. Annual service carried out very efficiently.

Great job as normal inc some good advice. Cheers Team

Ross and his team have been great from the get go. Ross came over (on time!) to give us a free quote, knew what to replace and what I didn’t need to replace - as I can get carried away! The team turned up as expected and my husband was shocked how organised they were getting the job going. Came home to a clean house and job complete! Will be going to Catlin for all our future plumbing needs! Thank you again to you all 🫶

Very professional and customer-responsive

The technician who came to service the boiler was very polite and respectful, not forgetting that he was very knowledgeable. Did the job left everything clean and running! Great experience!

Great service friendly and polite. Thank you

Good quick response to email. Prompt work and efficient. Courteous, and left place clean and tidy. Good job done.

Great service! Efficient work and fair pricing. We would highly recommend!

Excellent service as always - Highly recommend Catlin Plumbing & Heating. A company and service you can trust!

The Team did an excellent job in fixing a number of plumbing repairs I required. The price was competitive and the communication from booking to completion was seamless. They were tidy during the works including a hoover at the end of the job. I would highly recommend Ross and the Team at Catlin Plumbing and Heating.

I have used Catlin Plumbing & Heating many times, they are professional, turn up when they say they will and their expertise and workmanship is second to none. I wouldn't use anyone else.

Our go to people for all things plumbing,heating and refreshing a bathroom. Top notch professional,friendly,reliable service.

Used these chaps before and found the very professional, polite and the work was of a very good standard. Will absolutely use them for future plumbing needs.

We are very pleased with our new bath and the way it was fitted. All done professionally, removing the old bath and installing the new one without disturbing the existing surroundings. Everything left clean and pristine in the bathroom afterwards. Ollie and Dan did an excellent job.

Our 20 year old boiler broke down again on a Wednesday and Ross came out that morning to inspect and advise a new boiler was needed due to lack of parts for the old one. Amazingly he arranged to have the work done on Thursday so that we were not without heating for more than one day. Big thanks to Catlin P&H for excellent service.

Great boiler service and great customer service!

Brilliant Service at short notice and managed to fit us in to their very busy schedule.

Great service from Ross’s team. Punctual polite and fast workers. Cannot believe how fast the transformation was. Tidied every day. Love the end result

Had new replacement gas boiler, hot water cylinder installed and a few radiators change. The Ollie & the team arrived on time, install went well, except there was a partial blockage in one of the pipes. They located it and replaced the blocked section. They then flush the system through of a few hours. All working well . The cleaned up after themselves and took all the old parts away. I was very pleased with the installation and the work ethics of the team. I would highly recommend Catlin

Excellent service throughout. Far and away the best service from a trade we have ever had! Thanks Nat for your politeness, tidiness and quality work. Well done Catlin P&H.

I emailed Catlin Plumbing and Heating on Monday morning with a small shower problem, a loose and leaking connector. I got a reply within an hour and my repair was done just after lunchtime the same day. They are reliable, and always come when they say they're going to. They always reply to emails and phone calls, and very often can fit you in the same or next day if it's a small job. I would thoroughly recommend this company as it's very hard to find good, trustworthy tradesmen these days. They're top of my list for plumbers! Communication is excellent too. Five stars from me! Thank you Catlin Plumbing and Heating.

Have used Catlin Plumbing many times over the years. Always professional and offer a fantastic service, can't reccomend enough. Keep the good work up.

Repair completed effectively and neatly. Arrived as arranged.

Very friendly and efficient.

A great service from start to finish. We had a smart heating system installed, as well as a number of other jobs completed. Ross & Ollie were fantastic, and we're very happy with the results. Highly recommended.

Message to say they was on there way very good and clean and polite. Will use them again .

Catlin Plumbing and Heating have always been reliable, knowledgeable, efficient, pleasant. The company is professional and gets on with the job at a fair price. No mucking about. Just what the customer wants and needs. Look no further.

When requesting appointment for boiler service, very accommodating. Polite and clean when work being done. Would highly recommend this company.

Ollie was professional and diligent. He arrived on time and not only serviced our boiler but managed to diagnose a fault with the expansion vessel which will be replaced under warranty.

Have just had another project completed by the Catlin Plumbing team - have used the services of Ross and his great team a few times on more than one property now and as always, very impressed. Impeccable attention to detail, cleanliness and punctuality and an all round positive experience from a very friendly, professional crew.

I'll be using Catlin again. Straightforward to get a quote and arrange an appointment to re-hang a radiator, and the work was done promptly with clear explanations before and after.

This company is always professional and efficient. Pleasant to work with. Recommend fully.

Very pleased with the work carried out to rectify a leak, replace a bath trap and re-do sealant around bath. The plumber arrived on time, very professional, polite and his work was of a very high standard and tidy. He assessed the situation and then showed me and explained exactly what he was going to do. Would highly recommend.

Fabulous 5* service from Ross. We are really pleased with our new kitchen tap and filter system. Would thoroughly recommend!

Great plumbers - friendly, professional. Would absolutely recommend.

I cannot recommend Catlin Plumbing and Heating enough. Friendly, efficient and professional service at competitive prices. I won't go anywhere else. These guys are exceptional.

Catlin Plumbing & Heating have been superb from start to finish. The communication, customer service, workmanship and sincere dedication to the task was brilliant. We had our family bathroom and downstairs toilet changed as well as a radiator replaced. We are extremely happy with the end result and would highly recommend this company for all your plumbing and heating requirements. Thank you Catlin for a job well done!

Prompt, efficient, clean and tidy, polite and considerate. Would highly recommend…

Great service, as always! I can't recommend Catlin Plumbing enough - they never let us down. Whether it's a leaking pipe, a boiler service or a new bathroom - Ross and his team always do an outstanding job. Communication is excellent, along with the professionalism of the team and how punctual and tidy everyone is. Thank you.

Very quick and efficient service

excellent work at a very good price, the plumber was friendly and polite and workmanship very clean..repeat customer well pleased

Ross and his team are my go to for all plumbing issues, honest tradespeople with very competitive prices.

Simple tap replacement handled very well. Excellent communications with Ross who responded quickly to emails. Job was completed with minimal fuss and at a price well below a rival local Plumber. I have now added Catlin to my Contacts for future use.

Ross and the crew at Catlin Plumbing just completed another efficient job for us! Replacing the cistern in our On-Suite bathroom, despite it being in a very tight situation they managed to complete the job in just under an hour. Very clean and tidy workers, fast responce once again. Thanks' Team.

First class service

As always, great service, friendly too! Recommend

Amazing service from start to finish. Arrived on time and completed the work as requested, leaving the area spotless. Communication was clear before, during and after the event with absolute willingness to answer any questions i have for further future work. To follow on to this review, I have since used Ross and team for additional, significant replacement works to replace the Gravity fed water tank and replaced with pressurised system, new radiators and installation of a HIVE system. Wow, just wow...this is the most amazing company I have worked with. Thank you so much (and look forward to the additional radiator replacements booked for early Feb)

As always, the engineer at Catlin Plumbing turned up on time, was really friendly and polite, took his shoes off before walking in and was efficient with his time. I would recommend Catlin plumbing whole heartedly. They are great to deal with and do what they say they will.

Great service! Ross responds to enquiries really quickly and gives a time and date for a visit. They turn up when they say they will and do a great job. I recommend them to others.

Very good company to use, boys were polite and clean Will use Catlin again

Always good service and reliable.

Great service from my first contact with Ross to the completion of work. Ross was extremely helpful and gave me all the relevant information needed to make my decision. He and Ollie fitted the boiler within 5 hours leaving the area clean and tidy. Highly recommended, thank you!

Shower room complete refit. Ross and his team are very friendly, professional and skilled. Had one minor snagging issue and they responded immediately. Highly recommended!

Arrived early and completed the service of our boiler quickly and efficiently. I would recommend them without hesitation.

The guy was on time, did the inspection and left. This is probably our 5 time we have used Caitlin and have not had any problems with the boiler at all - well done !!!

What seemed to be a fairly simple repair to our very elderly lavatory cistern turned a little more complex and resulted in the replacement of the cistern for which we were very grateful. Throughout they were efficient and very responsive to our needs so everything was fixed in a timely and friendly manner.

I had no hot water or heating and Ross Catlin was brilliant in getting us warm in time for Christmas. They were extremely busy but found time to help us. Would definitely recommend them. Great team 👍

Pleasant clean and good job .

I cannot fault this company, I would recommend them to anyone.

Ross and his team provided a great plumbing service for a partial bathroom refit following water damage, he matched the existing units and dovetailed with another contractor for a stress free experience. Catlins were prompt, very helpful and very tidy and we would certainly use them in the future.

I can honestly recommend Catlin plumbing and Heating, they have just removed a bath and replace it with a shower for us and we are overjoyed with the outcome. From our initial inquiry the the finished installation they (Ross) have help us realise just what we wanted, the whole team are experience and professional in the work they do.

Massive thanks to Ross for getting our replacement boiler ordered and booked in within my 2 week deadline, and to Oliver and Arch for getting the installation completed so promptly, swiftly, professionally and with the minimum of disruption. I was dreading having this work done, but Niall Catlin's team looked after the whole process so well it really wasn't a drama! A great service.

Excellent service! Really helped us with an urgent Landlord Gas Safety Certificate. Would recommend highly to anyone.

Great service came on time, prepared with what was needed and completed the job without any problems

Really easy to deal with, they get the job booked and sorted quickly and they're just a great team. I highly recommend them. Thanks.

New shower fitted. Price as per quote, came a day earlier which was a bonus. Did what was asked and left the place clean and tidy taking away old shower. Recommend.

Excellent job, highly recommended.

Great service from Catlin Plumbing & Heating as always. Gas boiler service and fault identified.

Great service as always. I use Catlins for all the plumbing I have done - replacement bathrooms, boilers, servicing. The whole team are reliable, polite, skilful and careful. I would always make them my 1st choice of plumbing / heating engineers and have recommended them to friends and neighbours. They have never let me down.

From the arrangement of my appointment through to completion of work they kept me informed. Excellent workmanship. Very good standard & very polite & respectful. Would certainly recommend.

Boiler maintenance carried out efficiently and identified problem which will require a new boiler. Reasonable estimate quickly supplied.

Very happy. Came to do a boiler service. Cleaned and tested everything and finished within 30 minutes. Excellent service.

A very professional, responsive business that completed our shower pump replacement promptly. Very personable and customer focused people. Highly recommended.

Brilliant Great job as usual Guys. Always friendly and polite

Asked about replacing an old power shower, Catlin suggested a new shower that would suffice without requiring any changes to the bathroom itself. The unit was fitted quickly with little or no disruption such that there were no signs work had taken place.The team were friendly, informative and very professional. A superb job carried out at a very reasonable cost. Will definitely use again in the future.

Had then to install hive They were Clean and tidy and Very polite and professional Would recommend them

Ross & his team replaced an old boiler & hot water tank with a new combi boiler. The team were really efficient & I'm very happy with the new boiler. If you're looking for plumbing / boiler work make sure you get in touch with these guys - they really are the best around.

Incredible levels of customer service. Felt heard, respected and safe with Ross’ team in my home. It’s not often you find people who will go out of their way to help and I could not be more grateful.

Always professional, helpful and goes the extra mile to ensure work is completed and problems resolved. Can rely and trust Catlin Plumbing & Heating which is refreshing and unique

A great and prompt service. Our shower mixer tap stopped working in the mornkng. I contacted Catlin Plumbing, by 1500hrs the same day, they had replaced the mixer taps. It was very prompt and a great service

Catlin Plumbing and Heating were easy to contact, swift to arrive for a site visit and came up with sensible solutions to our central heating refurbishment that including a new boiler, replacement radiators and significant replumbing. Whilst on site all the team were quiet, tidy, personable, considerate, knowledgeable and had a splendid attention to detail, even on the bits you can’t see. We have used them in the past and we would not go anywhere else, so highly recommended. The finished project is brilliant!

Excellent experience with Catlin Plumbing & Heating! Highly recommend!

From start to finish, we were so impressed with Catlin Plumbing. They worked with our design specifications, were flexible and helpful and during the week of work, they were all friendly, really tidy and quiet. The finished product is amazing too with attention to detail. We’re so pleased and wouldn’t hesitate to recommend them and use them again.

Super efficient, clean and tidy does exactly what it says on the tin !!!

Always great service.

Very nice guys who attended today, polite, friendly, explained what they were doing throughout. Great job.

Once again a job well done on time at a competitive price by an efficient and pleasant team

Couldn't have asked for any better! Fantastic service - did the job the same day; really friendly; great comms; reasonable price; cleaned-up after ... Will definitely be using them again

I dont care how good they are at plumbing, if you put lives at risk on the road you deserve to be called out on it. Disgusting driving and behaviour from your black sign written van today near Milestones.

A good quotation, very polite and skilled craftsmen. Would fully recommend

Excellent installation of Vaillant Boiler and Gledhill Hot water Storage cylinder, followed by Chemical Power Flush. All completed in a day. Very professional. Very competent. Very happy with the result. The team were friendly, happy to answer all questions, and made us feel totally comfortable with their installation.

Very pleased with the total experience using Catlin Plumbing. Quick, efficient service. Work completely by Olly, done professionally and friendly. He also helped us with our kitchen tap, showing us what our problem was. Happy with the price quoted. Would definitely recommend this company.

Turned up as arranged, worked quickly, no mess, no problems, nice gentlemen.

Very happy with the team who installed my new bathroom and updated my shower. Great job.

We returned from holiday to the news our boiler was not providing hot water. Ross came the day we alerted him to issue and established due to age of boiler it was best replaced. Initial arrangement was made for replacement to be arranged in a week but then this was advanced due to a cancellation so new boiler was installed and we enjoyed hot water again. Good service responsive to our situation

I had an annoying water leak which Caitlin Plumbing were able to fix very promptly and with minimal fuss. All the water was mopped up by them and the kitchen floor left clean and dry. I would highly recommend Caitlin Plumbing.

Well done Catlins, keep up the excellent work that your two employees Nat and Dan have done in fitting our new bathroom. We have been let down by two plumbing companies in the last9 months

Ross and Ollie replaced my kitchen taps and installed an outside tap. Very professional and have done a really good job would definitely use them again.

Would like to thank Ross and his team for transforming our bathroom. So pleased with the end result. All the guys were efficient, tidy and friendly and the whole process was very smooth. Thank you.

Have to shout out the whole team, Ross, Ollie, Ty, Nat and Dan who supplied, installed, amended piping on all radiators including disposable of old ones in my home. Not only did Ross provide a competitive quote promptly after Nat had measured up whilst they were fixing my shower, but they were able to book me in within 3 weeks of me accepting originally offered end of Feb and told it could be all done in 1 day! Other quotes were offering dates in July!! Which I really appreciate due to having recently had a baby. All the team arrived promptly after a text message was sent to say how far away they were and started working asap. I left them in my home for the day whilst I was out (don’t worry left them mugs, biscuits, tea and coffee) due to have a little baby. Ross communicated throughout the day with a minor change and let me know when they were done. Came back 7 hours later and it was like we never had workmen step into the house, they left it completely spotless probably cleaner than went they arrived. Showed me all the work they had done, how to use the new radiators, set my boiler and thermostat properly. I only have positive things to say about the services provided by all the team. Extremely efficient. I would 100% be recommending them to everyone and anyone who asks. Word of mouth works as they were commended to me by a friend! Will be booking them in for Hive and a brand new bathroom in the future!

Great service and very reasonably priced. Polite, efficient and tidy workers. Excellent communication before and after the work was completed. I will be recommending them to friends and family.

Catlin Plumbing & Heating fitted our new boiler this week. They were absolutely brilliant! Honestly, can't sing their praises enough... May even have a 'small business crush' on this business 🥰 Thanks so much for your help.

Excellent and dependable. Work is completed to the highest standards. Value for money.

Very competitive price. The two lads who installed my radiators were very friendly, polite, competent, professional and tidy. They arrived on time and did an excellent job. I chose Catlin Plumbing because I had used them to install my boiler about four years ago and was very happy with thier work. Would highly recommend them.

They came in good time completed to a high standard. Would recommend them to others. Very good company.

Really professional and efficient service. But above all very honest too. Would highly recommend.

Asked them to disconnect gas fire and they completed job without any problems.

I had an annual boiler service. I've never had one before. It was an eyeopener. It took 40 minutes during which every aspect of the boiler operation was checked and filters cleaned. The condensate system was removed and thoroughly checked before re-installation. The external flu was checked, as was the operation of the smart meter. It was a thoroughly professional job expertly carried out and I was surprised that the bill was so far below a previous quote of £120.

Great work, very professional, clean & tidy.

Good Work, Good Price, Good Blokes! Arrived on time, friendly, polite, efficient.

Niall and his team completely re-furbished and re-modelled our kitchen. Original quote was adjusted by us on a number of occasions however Niall was really helpful in ensuring we had everything we wanted in our new kitchen. All work agreed beforehand and invoice at the end was as expected. The lads worked incredibly hard, very polite and really tidy. The work they have done was excellent and i would highly recommend them for new kitchens

Hired this company to fix the wobbly back to wall toilet that was not sitting flush against the panel. Had a young chap visit who was surprised to find no leak on bathroom floor until removing the back panel to discover toilet had been leaking but was hidden underneath. Plumber advised he resolved the leak, used packers and silicone to stop wobbly toilet. Two weeks later we discovered sinking dips in our bathroom floor, removed the vinyl, chipboard floor was wet, moist and bowing. Water marks coming from toilet, flush and waste pipe leaking. Will never use this company again, do not recommend.

Came out at short notice and repaired a broken tap & pipework in the bathroom at a really reasonable price. Friendly, quick, clean work and good value.

Since my last post Niall has followed up very promptly and it appears there has been a mix up somehow. I am satisfied the issue has now been settled.

Made 2 appointments. Didnt turn up to either.

We recently had two bathrooms and a cloakroom ripped out and refitted. Niall and the team were very efficient, tidy and informative and we are very pleased with the end result and would use them again.

Niall and his team did an excellent job tiling our kitchen and breakfast room, re-tiling an en-suite, and fitting some full wall bathroom mirrors. The team were very polite, turned up on time, and were flexible when supplies were delayed. The team took care to keep the work area tidy, and cleaned up the entire area before they finished. I would highly recommend Niall Catlin Plumbing.

Niall and his team are second to none. They have done numerous jobs for me, complete bathroom refit, tiled floors, underfloor heating and a new hot water tank. The work has been exemplary, the fitters are always polite and tidy and the advice given for future care has been clearly explained. I would have no hesitation in recommending Niall and his team and I regularly do so.

I rang on a Monday morning regarding a leak from our shower expecting to wait ages for a plumber and they arrived the same day in the afternoon. Fixed the shower and also changed a tap in the Kitchen. Everyone was very polite and helpful and they even sent the invoice in the post!! The next time I need a plumber Niall Catlin it is.