RIDTEK Pest Control
5.0(64)Kempshott & Buckskin, BasingstokeGet directions




RIDTEK Pest Control
Call to bookReviews
5.0
Very good experience with this company. Roo was knowledgeable, pleasant and made a great effort in explaining things whilst I was on the phone to her. Shane came out and discovered the root cause of the issue within minutes that a previous pest control company had missed days earlier. Money well spent and their reviews speak for themselves. Thank you…..
I had an excellent experience with Shane and Roo and couldn't recommend them more highly. They responded to my initial enquiry incredibly quickly and were friendly, polite, and professional from the very start. Shane immediately identified the issue, clearly explained what was causing it, and the problem was fully remediated within 30 minutes. The whole process was efficient, thorough, and stress-free. Overall, Shane and Roo were an absolute pleasure to work with - outstanding service from start to finish.
After 7 years of ongoing rat issues I turned to Ridtek. From the moment I spoke to Roo I was reassured I had made the right choice. she clearly explained the process and the options I had available. Within a few days Shane came round, he listened to the back story, took his time to investigate all possible areas where rats could be gaining entry. After about 30 minutes Shane discovered a rarely seen part of the house down an enclosed sideway. He was able to prove this was the entry point by setting up a camera trap he had with him. A few days later this was confirmed when a rat was spotted entering and leaving the property. Shane then took steps to block the entry point with cement. I couldn’t have been happier with both the customer service aspect and the outcome. Thank you!
Fantastic service from Shane at Ridtek. Knowledgeable, efficient and reliable. Would thoroughly recommend.
Excellent service from RIDTEK. Shane provided the reassurance we needed, and solved our issue swiftly with knowledge and confidence. I would definitely recommend to others, and if we needed, I wouldn't hesitate to call RIDTEK again in the future.
Reef was fantastic, calm, knowledgeable, and reassuring throughout. Made what could’ve been a stressful situation straightforward and easy to deal with. Really appreciate the quality of service.
I have used RIDTEK for over 10 years and my experience has always been excellent. From initial contact, through site visits and regular communications the service is excellent. I can highly reccomend.
Couldn’t imagine a better company to deal with. Genuine cost conscious and personable. Exceptional customer service from the first contact, to on site visits and follow up. They have a brilliant understanding of both customer reactions and pest behaviours. Such expert knowledge leading to the end result we all wish for.
Shane did a fantastic job of locating the source of rats coming into the cavities from the sewer. After ensuring they weren't in the house a one way flap was fitted to a sewer pipe to prevent further pest ingress via the sewer. On top of that after multiple visits with a separate noise near the roof, Shane located a squirrel nesting in the soffit. This was prevented with wire mesh. I can't fault Shane's detective work and prevention methods.
Fantastic company! They rid us of our rat within 24 hours! Really impressed by the service. Lovely friendly guy who came. Throughly recommend. Thank you.
Ridtek Pest Control came out at short notice to remove a wasp nest from my home and provided an excellent service. They were prompt, professional, and explained the whole process clearly to me, which I really appreciated. What really stood out was how friendly and engaging the operator was — my young daughter was watching from the window the entire time, and although he was focused on the job, he took the time to smile and wave at her, which absolutely made her day. It turned something potentially scary into a really positive experience for her. Would definitely recommend Ridtek to anyone needing quick, reliable pest control with a human touch.
What a great service, called about a wasp nest and Shane was here within the hour and confidently dealt with it. Thanks Shane and Ridtek, fast, honest and professional service, why would I go anywhere else.
My experience with Ridtek was nothing short of outstanding. From the very first contact, their response time was lightning-fast, and the entire process was smooth and professional. A special shoutout to Reef, he was incredibly knowledgeable, approachable, and trustworthy. His friendly demeanor combined with his expertise instantly put me at ease. Thanks to Ridtek, my backyard is finally safe again, my nephew can run around and play without us constantly worrying about wasps. It’s made a world of difference to our everyday life. A huge thank you to Reef and the entire Ridtek team for delivering such exceptional service. Highly recommended!
Shane has been very helpful. He came around quickly when we first had a problem. Charges and services were clear from the outset. Super friendly, patient and explained what was going on every step of the way and mouse problem solved.
We’d just moved into our first home and had a rat issue in our loft which ruined the experience and was quite stressful. We had Reef from Ridtek look after us and he kept coming back until the problem was sorted and was really friendly, knowledgeable and thorough. Huge thanks to Ridtek and the team! Chris and Rosie
If you want the best of the best, to go above and beyond in pest control, RIDTEK are the only ones. Shane and the team are fantastic, the knowledge and experience to root out our pesky rodent issue, and keep them gone. Who ya gonna call, RIDTEK.
First class and friendly service guaranteed from this great family run company. We had an extensive pest problem that they swiftly and professionally removed with a real care for identifying the underlying cause. Cannot recommend enough.
Excellent. Very professional and efficient. Went above and beyond to help me with a hornets nest. Can’t thank them enough for their help. Would definitely recommend and would use them again 💯 if needed. Can’t praise them enough
I cannot praise this company enough. I had a wasp nest that proved particularly difficult to locate, but Shane kept coming back until it was completely sorted. Both Shane and Roo are knowledgeable, kind and professional. I would definitely use them again if required and I wouldn't hesitate in recommending them to others. Thank you RIDTEK. You evicted the unwelcome lodgers and gave me my home, and sanity, back.
I can not rate Shane at RIDTEK highly enough. We had an ongoing rat problem (in the loft and in the walls for several months) and were beginning to think we were stuck with them. We initially used another company who surveyed the property but could not definitively confirm how they were getting in and out and they put bait in the loft and in the drains. After several weeks the problem was no better, and we lost faith. A Google search brought us to Shane and he has literally become our hero. He did his own - much better - survey of our property and within less than an hour he had established how they were getting in and out. We installed our own cameras to test his theory and he was absolutely spot on. We caught the rats on camera doing exactly what he said they were doing. An eviction plan then followed and we are now rat free. If you have rats in or around your property do not waste your time going to anyone else. RIDTEK are the best in the business. THANK YOU Shane!!!!!!!
Having seen several rats in our garden over a few weeks, we decided to tackle the problem by calling in an expert (rather than attempting to deal with them ourselves). We are so pleased we did. Most companies we contacted offered a 3 visit service for a fixed fee, with any additional visits being charged per visit. Ridtek were the only one that offered to solve the problem for a fixed fee regardless of the number of visits required (albeit at a slightly higher fee). I called Ridtek to discuss the job and spoke to Roo, who was very friendly, informative and easy to talk to. She explained their service in detail and when I agreed to proceed, arranged a visit for the very next morning. Reef, who is actually Roo’s son, arrived slightly early and listened carefully to our description of the problem and reassured us that he could certainly deal with it. He was extremely polite, friendly and happy to discuss any aspect of the problem. He inspected the garden thoroughly and quickly identified the signs – burrows, droppings etc and located the key areas of the garden to focus on. He put down some bait in these areas and then gave us some very helpful advice on avoiding recurrence of the problem (removing sources of food and water etc) and gave us a lot of information about their habits, lifestyles, behaviours etc. He arranged the next visit for a couple of days later to check on progress and again laid out more bait of a different type, all the time keeping me informed of what he was doing and why. Each subsequent visit identified less and less activity until, after 3 clear visits with no detected activity, we agreed to close the job. On the same day of each visit, I received a detailed report by email detailing progress and next steps. Throughout this whole process I had total confidence in this company and would certainly recommend them to anybody with a pest problem. As a family firm, they are fully invested in the process, compared to some larger franchised firms, and seemed fully committed to curing my problem.
Very polite and professional. Lovely and friendly. Great experience. Will definitely use again if I needed to!
A few months back Shane came out the day after my call about a busy wasp nest. He dealt with it quickly and professionally and also looked around the rest of the house and spotted another one that I hadnt noticed. Sorted that one as well. Great service. Very nice chap. Highly recommended.
We saw some signs that we had a rodent issue, we bought some clear boxes and bait from the shop but it didn't seem to help. I called Ridtek for advice at first and to find out about the service they offer, they were really helpful and I didn't feel pushed to make an appointment. All went quiet and we thought we'd been lucky but then we realised the problem was still there. I called back and Ridtek were able to come out very quickly. Reef came out every few days to check on the situation and just being able to ask questions and his knowledge made me feel so much better. Reef worked hard to establish where the problem was and investigated until we had the answers. Thank you so much for all of your help Ridtek, you have been amazing from beginning to finish. I am beyond grateful. I would 100% recommend Ridtek.
I cannot express enough how grateful I am to this company, they are absolutely amazing and without a doubt would highly recommend, they were so quick at coming out to see us, and the young man who dealt with our situation gave us his personal number and said he would come back if we needed him and he did just that, we phoned him at 4am and he was on our doorstep in 15 minutes to deal with our issue, you really have no idea what you have done for us, thank you so so much 😁
I has a wasps nest. Lee replied to my email promptly, came same day, dealt with it efficiently despite it being in an awkward place and seems to have eliminated the problem. Seemed a pleasant, knowledgeable chap and I'm very happy with his work.
I cannot thank Reef and RIDTEK enough. We unfortunately had a guest move in underneath our shed, after a phone call with Roo, Reef came to review the situation and advise on next steps. Reef visited as many times as required to remove the guest and offered us solutions to stop this happening again. Reef was polite, friendly and knowledgable! I would highly recommend and will 100% use again if required! Thanks team 💪
Great service from Reef, turned up same day and done a great job. Would definitely recommend and won’t hesitate to use them again if needed 👍🏻
I cannot express how kind hearted and professional this company is.. The wife was so accommodating over the telephone and comforting. Shane arrived and re assured myself and took the wasps nest away, it was HUGE... Please see there utube channel
Such a speedy and friendly service! Incredibly personable and professional. I asked for advice through a local Facebook group and the next moment I was raising a request through their website with and incredibly quick turn around in response. The next day we were on my allotment plot and the wasps nest was no more! Shane listened to me without judgement and took his time to ensure that my disturbing the nest had really not moved them on. A little jab in the ground with a shovel and the soldiers were out for revenge! A quick douse in the ground later and the Queen was seen to. Absolute legend! Can’t thank you enough!!
Friendly, diligent and professional. Called 8.15pm one day, they came round 7.45am the next day. Used in the RG postcode area. Excellent.
So friendly and super quick service. Really appreciate the ease of booking and explaining the issue. Would highly recommend Ridtek!
I had the pleasure of meeting Shane today after speaking to Roo first I can not tell you how helpful they both were they couldn’t do enough to help me . They went above and beyond to rescue a lady in distress . My son was minding his own business getting a drink in the middle of the night but was greeted by an extra pair of eyes watching him going into the fridge yes you can imagine his reaction to rude to post . To me being woke up mum there a Rat in the kitchen !!! To cut a long story short all I can say is the next few hrs turned into something out of faulty towers trying to get this Rat out . A frantic call to Roo and Shane was with us 20 mins later . Thinking he’d come to a nut house . 5 mins later Shane appears with said Rat on his arm laughing and said will you take a picture . Think he was trying to finish me off . Mr Rat turned out to be a neighbours lost pet . So not only did Shane remove mr Rat he managed to reunite mr Rat with his owners . What a start to a Monday morning I’m definitely keeping Ridtek in my phone book and I highly recommend anyone to contact Ridtek they are amazing .
Easy to book, prompt and professional pest control. Happy to answer questions we had and provide advice.
Had to leave a review. Very friendly and super quick response time (round in 15 minutes from my call!). Professional and ultra efficient. Can't ask for more!
Excellent service. Visited until the problem was resolved. Polite and professional keeping us informed by texts and emails about appointments. Would recommend.
Ridtek provide a first class service for any pest problems that occur. They are prompt , polite and get the job done with the minimum of fuss. I would recommend Ridtek unreservedly.
Very professional service from Shane. Knowledgable and responsive to customer's needs.
Thank you Shane and Ridtek for removing a wasp nest from our loft. It was a rather large nest as it had been there all summer. Shane arrived promptly and removed the nest without any fuss. Will definitely be asking Ridtek to come out on first sight of a future wasp problem and not leaving it so long again! Very knowledgeable and friendly and would highly recommend.
Prompt, courteous and effective wasp nest treatment. Thank you! Would use again.
Knowledgeable, friendly, effective and a great sense of humour. Shane is an excellent pest controller and I would recommend him heartily. (even though he does dispatch animals quickly and humanely).
We had some very suspicious noises in our loft. Following investigation it looked like mice and Ridtek promptly attended and dealt with situation. I like that they checked the property to find access points and also you pay for a service rather than repeat visits. Also there is a 4 week period after treatment just in case they miss anything. Great service and I hope never to use them again meant in the best possible way!!!
Really good company. They have helped me twice now (5 years apart) Thoroughly recommend Shane in particular as he is very friendly and does a excellent job working around your own timetable. Look no further for pest control!
RIDTEK were great. I rang them on the Tuesday morning and Shane came over following day for 9am! Within 30 minutes he had removed the pigeon from the blocked up chimney and packed his stuff away. Would definitely recommend these guys quick and great value!
Roo, Shane and Craig are delightful to deal with. The guys are thorough and professional, offering good advice and help, in my case with wasps nests and cluster flies. Roo is lovely to deal with on the phone. Fairly priced, great service - pleased to recommend.
Fantastic company, really good on prices, friendly and reassuring, got the job done... Thank you Ridtek, I know where you are if I ever need you again. 🌟🌟🌟🌟🌟
I can't recommend Ridtek enough... They are a friendly, family business that are passionate and supportive. Prior to calling them I was totally had over by another company and given really bad advice, advice that made the rat problem I was experiencing far worse. Ridtek have a problem solving approach to there treatments, they work out what is happening and then come up with a plan to combat the issue. The service is genuinely second to none. I have been rat free for six months and have a device fitted to my drain to ensure they can't come back into my home. Brilliant service!
Fantastic service and a genuinely nice company to deal with. We had a rat in our garage that was driving us mad damaging various items stored in the garage. Shane came out and within 24 hours the noises had stopped within 48 hours a dead rat, perfect. Highly recommended!! Thanks Ridtek
I have used Ridtek services on several occasions for the removal of wasps nests. They have been brilliant! Very professional, courteous and friendly. The property is always left very clear and tidy. I would have no hesitation at recommending Shane and his team at Ridek Ltd.
Great service. Very professional, efficient and reliable. Ridtek came and resolved a very stressful and persistent pest problem that other companies had consistently failed to solve. Highly recommend them.
We called Ridtek to deal with a problem. They came out the same day and were extremely efficient and gave excellent advice. Every call I made to them was returned quickly and they kept in touch with us throughout. A special mention for Shane too, who is one of the nicest professionals we have dealt with. We highly recommend them and know exactly who to call immediately if we ever have any other problems.
Difficult when you have a pest problem (Rats) but Ridtek got this under control very quickly and efficiently. We have had this issue on and off for YEARS- and different companies and people have done a vague job of curing it for a while - they always came back because they never sorted out the cause. Ridtek were completely different - they sorted out the cause, put into place preventative fixes, and provided much needed peace of mind. I would not recommend anyone other than Shane if you have a pest problem.
fast, carefully done and responded quickly. Shane was jovial and conversational through the whole thing, what's not to like?
These guys are brilliant, they solved our pest issues on the day we called them without any issues.
Shane and the Ridtek Team are a great delight to work with. They are professional and friendly and they do know their stuff. I'd say - if you get a Pest, Get Rid with Ridtek !!!! Best of luck shane!
Dealt with rat problem, very efficient, punctual and courteous would recommend
Location
Kempshott & Buckskin, Basingstoke, RG22 5LW Get directions
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 4:00 PM
- Saturday8:30 AM – 1:00 PM
- SundayClosed
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