Southern Auto Locks Ltd
4.6(311)Fareham




About
Southern Auto Locks Ltd is a local vehicle locksmith firm based in Fareham. They provide mobile vehicle locksmith services across Fareham, Portsmouth, Guildford, Hampshire and Surrey, supporting motorists at home, at work or at the roadside. Their mobile team aims to reach callouts within the hour, providing a 24/7 emergency service alongside standard emergency callouts.
Their full range of auto locksmith work includes vehicle entry, replacement for lost car keys, supplying spare car keys, key programming and car key repairs. They also carry out car door repairs and mobile remapping as part of their comprehensive vehicle support.
Southern Auto Locks Ltd takes care of drivers requiring immediate roadside assistance or planned key replacement across their coverage area, with card payments accepted for their services.
Reviews
4.6
Southern Auto Locks Ltd is frequently praised for fast, friendly and professional mobile auto locksmith services, often helping with lost or locked-in car and van keys, replacement and programmed keys, key fobs, ignition barrels and steering locks. Customers value the clear quotes, fair pricing and knowledgeable, reassuring approach, with many emergency and out-of-hours jobs completed quickly. A smaller number of reviews raise concerns about missed appointments and poor communication, particularly for more complex work.
Called as completely lost my Car keys, Was really friendly spoke to them at about 8am they sorted absolutely everything at while I'm at work and came and dropped the keys to me by 4pm and haven't had to do anything except from make a call. Thanks a lot absolute lifesaver.
Called them on a saturday morning they attended 45 mins after my call sorted out my keys for me in about half an hour and very resonably priced could not have asked for better service highly recommend thus company
Needed a new spare key for my van. Called these guys on a Saturday late morning and by the afternoon George arrived. Then within 30 mins I had a new key. Service was exceptional and George answered all the questions. Very professional! They even offer a 1 year warranty which is an added bonus. Highly recommended.
During a very stressful time having lost my only key to my beloved crossfire I turned to Southern Auto lock in distress. The care and attention I received was first class. from the office and roadside. Reassured on that first phone call Darren the owner pulled out all the stops to get me back on the road again which was a very difficult task as there were lots of snags along the way. Darren took it in his stride and did not give up even though various parts had to be sourced. The ethics of this company were spot on honouring the original quote even though extra parts and time had to be spent on this job. The backing and support of Karen keeping me calm by phone was an absolute asset. So happy I used you and thanks for everything guys
Amazing team so helpful and professional, from the lady who answered the phone and dealt with my enquiry to the gents who came out and sorted the keys and ignition on my sons car. Just faultless thank you
Mercedes EIS failure, replacement unit and key sourced and programmed at a really competitive price. Thanks to all.
I lost my car keys and contacted Southern Autolocks. The locksmith was very professional, friendly and did an excellent job. I highly recommend them
Called Darren after 9pm last night, he came out today, within 5 minutes, had the car running and didn't cost an arm and a leg! Great communication and will definitely recommend him to others and if need be call him again (hopefully not needed!). He fixed put steering lock emulator on our Mercedes C clasd
Very cheerful conversation booked getting back into my van for a very resonarable rate turn up with in 20 minutes nothing was to much trouble. Already past on details to a friend I can't recommend them highly enough. Thank you Mike
Excellent service from Darren. Thank you very much!
Just dealt with Josh who went above and beyond to assist me get my Toyota Alphard back on the road .. I had lost all keys, Ian
Literally my hero! Honest decent guy who came out crazy late, so I could go to work tomorrow. If I could give ten stars I would. Darren fixed my barrel in my truck and charged me less than quoted. Can't recommend enough
Great service, quick turn around and very reasonable price. We will use again…
Great, fast service. From the polite, helpful lady in the office to the knowledge man who came and help us get back into our van
By far an excellent service. My friend lost her keys on the beach and Karen and Darren went out of their way to help. Would not recommend anyone else. Thank you ever so much for your help.
Extremely professional and amazing customer service. I lost my keys on the beach and they were able to be with me within the hour, plus a fair price quoted, miracle of miracle’s keys were found so I didn’t need the service. Karen was lovely about it and I would definitely and highly recommend them.
Great customer service, punctual and very seamless transaction.
Fast, friendly service! Turned up really quick after making the appointment, super quick on the job, had my new keys in no time! Thanks guys.
Great service! Cannot fault. Called Friday evening as remote locking key not working. Arranged for locksmith to come out the following day as was not urgent. Locksmith was with me by 12pm the next day. New key sorted within 30 minutes. Highly recommend.
Top notch guys. Southern Auto locks is on the ball and reliable. Thanks Darren.
Quick, prompt, efficient and friendly services was brilliant from beggining to end. Darren was polite and quick. The service was alot more affordable than I expected. Thanks guys for the great service
Further to my earlier review of the Key renewal, for my daughters car, I have high praise for the support that Karen, on their Desk, gave, after the Invoice which was sent through the internet, simply refused to appear. I contacted Karen and she persisted until it did get through. Thank you Karen, I'm very grateful.
Supplied and set up a new remote key for my Jaguar. I did have a warranty issue after a few weeks, but resolved very quickly once Darren visited. The sign of a good company is its aftersales support as much as the initial sale.
Very good service, efficient and friendly with great professional knowledge. From speaking to Karen who took my call and George who sorted the key and lock, I could not fault the service. Problem with my car key stuck in the lock and sorted within 2 hours. Would highly recommend their services.
Requested a call back @ 08:30 on the Website and had a call back within 5 minutes. Explained my problem to Darren with my Mini and with his fantastic knowledge he told me what he could do to fix it with a price a said they could do it the same morning. Brilliant service it was completed in half an hour at my work place and back on the road. I would recommend them as all other locksmiths in the area said they couldn’t do it and it would have to go to the main dealer!! Heads up to Darren and colleague.
Can't thank Darren enough. Faulty key, was with me and replaced the key all within 3 hours of phoning him. Thankyou very much! Highly appreciated 🤝🫡
Brilliant customer service, very quick to come out and assist me with a new key fob for my car (lost mine on the train). Very fair pricing, would definitely recommend!
Great experience with this company. They got us out of trouble and back on the road quickly and efficiently. We now have a fully rebuilt ignition barren on our Nissan Cabstar that works perfectly. Thanks so much for your help. Very reasonably priced.
5 stars to Darren, great service and quick!
This company were absolutely brilliant. The issue was fixed quickly and efficiently and it cost a lot less than I’d been quoted. Would 100% recommend.
Great quick service at a great price! My son locked his only car key in his boot at university with phone and wallet one evening. Locksmith turned up within 40 minutes and opened the car within a couple of minutes without fuss. Out of hours fixed price was almost half of what others were quoting online would recommend!
I had a 25 plate Transit custom Hire van. So advanced it lets you in by touching the handle but locks itself with the keys in the back. Southern Auto Locks is a person, not a call centre. Matey boy got in the front and “found a way” into the back. Exactly what I needed to get back to work. Would recommend.
Great company,
Absolutely spot on service in every way thank you very much
First quoted £220 + vat , later called back it’s now £250 + vat so agreed to this price increase and told they would be with me later today , no show , so called them the following day and told they would chase up their key supplier and call me back . No call back 10 days later , now given up , they obviously don’t want my business , absolutely abysmal customer service .
Late evening emergency call out as my daughter locked my keys inside the car! Dean came out within an hour and sorted the issue! Quick and efficient, friendly and polite! Hopefully won’t need your service again but do recommend!
Highly recommended Darren & crew. Darren has gone out of his way to help us, honest, efficient & friendly and one of his other lads came out once also who was professional & got the job sorted quickly. Great customer care and really good at what they do. Highly recommend
Darren was very professional and did a thorough job on such a short notice. I would highly recommend.
Had a shocking start to the new year my cars steeling lock broke in a petrol station luckily Alex from the RAC recommended Darren and his team they attend quickly despite being New Year’s Day they had the part on the van and within no time my car was fixed and back on the road, really pleased with the service and price I wouldn’t recommend anyone else
Darren and his team provided an excellent service. I called Darren and less than an hour later, one of his team (Josh I believe his name was), was at my house. I explained the problem, my key was getting stuck in the ignition of my Nissian Qashqai. He said he'd seen many of these issues in older Qashqai models, and proceeded to work on it. He was compete less than an hour later and the issue was fixed. The work was a reasonable price. Very happy customer and I would definitely recommend them.
Well where do we start. I'd like to highly recommend this service. If you can get hold of Darren as i know they are a team of lads, he's a smashing bloke. Professional and really knows his stuff. It's extremely impressive how & to see how he works and his set up! hes like a spaceship on wheels. Still continues to deliver top notch service. Great communication skills, very knowledgeable. If you've got a key problem this is the bloke to call. Fair pricing and I've always been a man who believes in you pay for the service you get. This is business you need for anything automotive keys and access issues. Hope this helps you. Use this service with confidence.
A great service, responsive and easy to deal with. Head n shoulders above some of the competitors that I spoke with. And reasonably priced!
Darren and his colleague were excellent and we are very happy with the service received from them, Supplied and programmed keys for three different cars for us in a very reasonable time frame and for a good price. Would highly recommend to anyone looking to get a spare/ replacement key for their vehicle.
Wow wow wow. How useless can one receptionist be. Was waiting two weeks for a price to not be given one. Just for someone to turn up at my door. Lady is very rude. Maybe try another job if you'll be that blunt to someone
Darren was very professional and friendly. I reported an issue with my car a quite late in the evening and Darren still came around same day and fixed my car. Highly recommend. Thank you.
Less than 24hrs and my car issues were sorted! 10/10 recommend. What a brilliant company 😃
Excellent service, car was back on road in less than 24 hrs, would definitely recommend
Not an emergency but phoned am sorted by pm. Could not have asked for a better service.
Darren helped me when I needed him the most. I needed a locksmith for a HGV cab and he was quick and prompt. I definetly saved the number and will recommend to other HGV drivers as well.
Came out first thing on Sunday & got me into my car within 5 minutes! Good communication. Thanks again!
We lost our BMW car key Friday evening, Darren came over on Saturday morning and sorted the car key for us. Really nice job, we called about 30 locksmiths, only Darren could help on the weekend! Thank you so much. Jiani and Gabriel
Darren Thank you very much for doing an excellent Job on my Fiesta Ignition lock. It really was so professional and effiencent service.I would recommend you to anyone who has a Key. Ignition or lock problem on there Car.Thanks so much.Steve R.👍
My Mercedes broke down whilst on holiday in Dorset on a Saturday with a defective steering lock. One phone call to Southern Automotive was all it took for them to fully understand the problem and offer a solution. Within a few hours Darren was in attendance, with the correct part. After explaining in detail what had failed and the method of repair, he got to work. In under an hour the car was fixed, and I was able to leave for my home in Cambridgeshire. With the very quick service on a weekend, and a very fair price, I cannot recommend this company - and Darren in particular, more. 5 stars and more is fully deserved.
Brilliant service. Fast, efficient and very good value. Would recommend the service and would use them again.
Came out within an hour and we're very helpful in sorting me out with a new key hope to never have to but will definitely use them again
Southern Auto Locks....lovely lady on end of phone.....Darren came out......Got my car started after 30 seconds......on time...pleasent...professional....and his rate was sensible and fair......he even gave great advice on why my car wouldnt start and how to remedy the problem....would highly reccomend......good honest tradesman......satisfied customer.....
Darren came out to replace my key barrel, he had it fixed in half the time I expected, nice guy and saved the day for me.
This is a private house in a residential area. Visited twice to get my Transit keys sorted out. No-one there on either occasion although there was washing on the line. Wasted a lot of time with no result. It should be made clear on the website that this is a visiting auto-locksmith only with no business premises.
Called at 4.30 in the afternoon when the key got stuck in the ignition at a motorway services. Was told about 2 hours until an engineer could be there and one turned up after an hour and a half. 30 minutes later I was back on the road heading home. great service and highly recommended. thanks again for getting me going.
Super service. Super speedy. Great guy. Thanks
I had 2 new keys to be programed he phoned me say he was on his way then phoned when he arrived 2 keys programed and old one fixed in quick time great service
Darren went above and beyond to help us get a works van back on the road, due to electrical fault, over a bank holiday weekend. He also arranged for collection of vehicle to get it to a garage, via a third party. Would highly recommend 🥳
Called Friday for an emergency fix, led me on till Sunday, i made it clear i just needed it working, when they finally arrived they removed one single part, the part they had wasn’t compatible and they were not able to repair it or replace it there and then, asked me to wait 3 extra days, I explained my urgency, so denied, demanded £75 for a call out. Very poor service which has unfair business practices. Wouldn’t recommend to anyone at all. edit - I called you out on Friday? I had to book time off work just waiting for you, a total of 5 days you wanted me to wait in total. I only write this as I got someone else out within 30 mins and they completed the job as asked, slightly cheaper also. I'm just letting people know what they can expect from this company in more complex jobs.
Wowwwwww what an amazing company, very professional, on time, well skilled and know their act. I was privilege to used them and get rescued after being stranded lock out of my machine (excavator). Many lock smiths tried couldn't move a strand but when karen from southern auto Lock came, to my surprise it was open in a twinkle of an eye. I will highly recommend them anywhere. This is more than just skill but knowledge and wisdom together.
Lost car remote car keys on walk, disaster....a very quick response from Southern Auto Locks, very helpful, professional and swift resolution....with an agreed fair price upfront .....can't speak highly enough of the whole end to end process and care shown.
Everything was simple and very quick for me, in less than an hour I had the key for my Audi A4.I highly recommend it.
Locked keys in car last night. I found southern autolocksmiths on google, Darren answered and was there in 10 mins. He got the car open straight away. Can't recommend him enough. Nice guy aswell. Thanks Darren
Called up yesterday evening and was told someone will contact me in the morning and find out where I was and they will come to me as I work in the community. Unfortunately wasn't the issue that was thought and a part needed to be ordered. Honestly didn't think this was going to get sorted until the following week being a Friday. Recieved a call at 4pm asking where I was and that he's 5 mins away. Josh was absolutely fantastic. Literally a life saver and good price too. Highly recommend. Tysm 😊
Great service, came out to our scout hut and provided a new key for our mini bus, fully coded with key fob to open. Was prompt, polite and undercut Timpson‘s by considerable amount saving our charity lots of money.
I called Darren (Southern Auto Locks) recently after I locked myself out of my car. Darren was quick to arrive, professional and helped me get into my car without any damage. Id highly recommend his service and if I ever find myself in a pinch again, he'll be my first call.
George was brilliant, came within 45 mins from my call, sorted the issue within 15 mins and would highly recommend!
Great service, sorted my car quickly and were happy to help when I had another issue.
Darren was recommended by my breakdown engineer as there was a problem with my key linking to my car. I contacted Darren in the evening expecting an expensive call out fee. Instead Darren gave me a reset instruction which worked. No call out and no fee. It is delightful to come across such kindness.
Great service, had a problem with the new key, Darren came out early Sunday morning so I could get to work.
Fabulous service the work only took him 10 minutes would highly recommend
Darren went above and beyond to get us back on the road turning up bright and early on a Sunday morning. Travelling all the way to the New Forest Thanks, fantastic work!
Great service and super fast response. Helped us out with an emergency situation with a locked van. Can't recommend enough.
Darren knows his stuff. Brilliant
A seasoned professional service was provided for my key barrel repair. An amiable and knowledgeable guy who explained his approach which was fascinating. Great workman.
I am in the motor trade and often require help with broken locks, keys and sometimes lockouts. Darren has always got me out of trouble and I am very appreciative. Right man ,right prices…….best job.!
I phoned Darren and told him my problem and he came and sorted it. Very friendly and polite and solved my key problem. Very happy with the service I received and I'd definitely recommend darren and his team to sort your problems.
Used on multiple occasions, fast and efficient. The best prices around by far! Will never go any where else now. Appreciate all the help.
We used this service following my partner getting a new car and finding out the locking system doesn't work. The company seemed proactive when first called and identified the issue quickly. However, each day that has gone past we have been promised that they will be round 'today at lunch time's or 'I will be round this evening' for them to not show up. This has caused both myself and my partner to waste days waiting around for them and our car to be unlocked on the drive way. We wouldn't mind the wait but it is frustrating to get messages saying to it will done today to then have no one show up. I looked up the company Yell to find a few people have had this issue.
I have used Darren for about 10 years and am always extremely pleased with his expert service. No job too difficult for him and he’s timely and always provides what I want.
2 occasions arranged to show, let down both times despite us moving our own existing appointments to suit, second time being midwife appointment due to a having a newborn baby, very unreliable
Great to find a service that does what it promises - kept me informed, turned up when he said he would, and sorted the problem (repaired the fob for my jeep) no drama, quickly and professionally. Would recommend Darren and this company without hesitation.
Great service from Darren. Quick, professional set up and great value.
Came out very quickly. Turned out it was not a key related problem, so despite going all over it and spending time checking didn't actually charge me. Much appreciated.
Called up as my car locked itself while I was at work he came straight away very polite got there in the time he said he would and opened it in seconds would highly recommend amazing job 5 stars
Can't recommend Darren and the team highly enough. Somehow my car locked with both the keys inside! Leaving me in a bit of a pickle. Darren was with me really quickly and got the car opened. The office Team were so reassuring when I called in. Great service all round.
Karen and the team provided an amazing friendly service. I had a broken down Peugeot 207. Within an hour they had fixed the problem and provided me and brand new shiny key. It was quick and hassle free. I would recommend them to anyone. Thank you for all your help
Very polite ,and friendly did not have to wait for long would definitely recommend
Amazing service and very reliable My partner broke his key at a petrol station! I rang these guys and they were happy to help even though they had to travel! Arrived in good time and had my partner back on the road in no time! Thank you 😊
Very quick turned up day after I rung key not working on my Mercedes Benz new key and coded got my car back on the road all for a very good price Daren was great 10/10 highly recommend great service all round very polite 👍🏻
Attended my Mercedes sprinter quickly got me back to work in no time a1
Excellent in every sense. Quick, proper repair with minimal fuss. Not the cheapest but worth the money.
Top class service and many thanks. My car key outer plastic needed replacing as the buttons had perished, took it to a well known general locksmith chain and went back to car only to realize it wouldn't start. Phoned Southern Autolocks and he knew straight away the issue, they had left the immobilizer chip in the old key shroud and thrown it away.
My ford transit decided that it doesn't like it's keys anymore and left me immobile. Southern Auto Locks fixed the barrel and recut new keys. Very polite engineer and overall great experience.
An outstanding experience of using Southern Auto Locks, exceptionally professional, and remarkably good value - well deserving of a 5 Star review, I couldn’t be happier
TOP SERVICE ... Honest, never tried to sell me more than I needed. Quickly responded to or needs and competitively priced. Highly recommended
Great service, contacted the company after being let down by Timpsons after nearly 5 weeks, came the next day at work and sorted me out a 2nd key for my car. Definetly would use again.
First class service, Darren was extremely efficient; communication was brilliant from start to finish. Problem fixed, happy teenage daughter … happy mum. Will return if ever needed. Kindest regards
Very quick same day service. Fixed my car and got me back on the road again. Very very satisfied with the service!
10/10 recommend! Such amazing, friendly and patient service. Phoned around 9:30 and had my car seen by 11, which was amazing as without them I wouldn’t have been able to have my Rear Windscreen fixed. They were able to fix the problem there an then which was an absolute life saver! Payment was really easy with portable card machine. Can’t thank Southern Auto Locks enough!
Great reliable company nothing too much trouble definitely recommend to anyone excellent service
Amazing service, super professional, friendly and quick. Thankyou so much
Absolute 5 star service. My Peugot key was damaged and I had to get a brand new key made and the code extracted from the vehicle. Brilliant service, they were prompt and on a Sunday aswell, He really helped me out , the whole process was made easy and saved me alot of hassle , If your looking for an Auto lock-smith in Hampshire make sure to use them there brilliant.
Very speedy response, with me within 35 mins. Van unlocked in 5... Massive help, friendly service and reasonably priced.
**USE ANOTHER LOCKSMITH** IVE WASTED 3 DAYS OF MY LIFE TRYING TO ORGANISE TO HAVE A KEY DONE FOR MY CAR, TO BE LET DOWN 2 DAYS IN A ROW, AND TOLD NON STOP EXCUSES & LIES TRYING TO GET THE WORK DONE, DO NOT WASTE YOUR TIME ON THIS COMPANY, DAYS AFTER DAYS, IVE BEEN LISTENING TO EXCUSES, **DO NOT LISTEN TO THE REPLY BELOW, NO LOCKSMITH ON THE IOW CAN DO A SUZUKI SWIFT KEY, IVE JUST WASTED 3 DAYS CHASING, CALLING TEXTING, WAITING ONLY TO BE FOBBED OFF, I EVEN OFFERED TO COLLECT DARREN FROM THE FERRY, BOOK HIM A FERRY AND DROP HIM BACK TO THE FERRY, TOTAL LIES ABOUT FINDING ANOTHER LOCKSMITH ON ISLE OF WIGHT** HE EVEN SAID HE WAS COMING ON THE 7.15PM BOAT SO I MISSED MY FATHERS BIRTHDAY PARTY WAITING FOR SOMEONE THAT SAID THEY WERE ON THEIR WAY TO ME, ONLY TO BE TOLD MORE LIES & EXCUSES ABOUT PARKING HIS VAN**
Would absolutely recommend this company. I rang and booked for Darren to meet me at work. He helped me and I was back on the road with a new key.
Absolutely amazing service, saved my life, having managed to lock my keys in the boot of my locked car! And the spares are at home in France… Within an hour of my call I received a superb professional who was kind and understanding and got me back on the road. A very reasonable price and an excellent service.
I dropped my car keys and the ignition key broke off the fob, I had a spare single key at home which I used in ignition trying to keep fob as close as possible to the spare key. This sometimes worked but often did not, As I had to take kids to school and pick them up , a 20 min walk in pouring rain was stressing me out. i called Southern Autolocks and Josh arrived within the hour. Not only did he programme a new key fob and laser cut the key but he told me my spare single key could be programmed too, which he did I am very happy and my blood pressure is now back to normal. It was not as expensive as I was anticipating. I was also impressed by the van inside layout. a very well equipped, clean and tidy mobile workshop. Well done Josh, thanks again
Contacted to come to our hotel ... No show. Rang in the morning and agreed to come before two pm ... Again no show. No reply to texts or phone calls ... One star as can't give zero!
Darren and the team have helped me out on several occasions and have been friendly, knowledgable and reasonably priced - I wouldn't go anywhere else.
Great responce to my emergency! Great communication, Did exactly what the brief was ! Handy number to have !!
Thanks for fixing my MX5 key immobiliser issue, no one else could help me as it was an uncommon situation. Honestly what a great service! Lots of friendly advice! This man is here to help and do a good job. I would absolutely recommend for any key lock automotive issues.
Good service from Darren, had 2 keys replaced in June 2023 by Darren, had issues in January, Darren duly arrived and resolved the issues within 30 minutes. Great service even though he knew he wasn't going to earn any money from the second visit
What a great job well done Southern Auto locks did a fantastic job for my Son got him back on the road after a key emergency they turned out late into the evening did the job 2 new keys on the spot at a really fair price can't thank them enough ! Good old fashion service very n8ce people to deal with
Brilliant. Called Darren and within 30 mins, Josh came along and fixed the issue. Went above and beyond to be honest. Helped me get back on the road. Thank you guys. Brilliant service and respectfully priced too.
Answered so fast, really helpful and patient and saved me being stranded on Xmas eve!
Fantastic Service from this firm. My daughter was working in Fareham when the ignition barrel failed. Firm came out within the hour, ordered the part and she was back on the road in 24 hours. Good price and nice people. It was 23rd December and she made it home to Manchester for Christmas! Thank you.
Had an issue with my Renault keycards, called Southern Auto Locks, who came out the next morning. Darren was polite and very informative and definitely delivered a 5 star service. Would highly recommend
Brilliant service on my car from Darren, required more than one visit due to the nature of the issue and the need to replace an older key type and cannot fault the service I received: professional, knowledgeable, skilled, friendly and determined. I would Definately recommend Darren and his team if you have an issue which requires their services! Many thanks Chris
Darren was very responsive and quickly came to our assistance
Great service all round would Def recommend. Great price.
My only key fob stopped working (electric entry and keyless start), so car would not recognise anything. Phoned these guys and booked a call out (on a Sunday too)! When they arrived Darren had me up and running within 20 minutes. Clean, tidy and polite. Good service - would recommend
Very good service he got held up which couldn't be helped but provided a central locking key 👍 👌
Very prompt response and very competitively priced. Would use again without a doubt, highly recommended
It was really amazing service recommended
Darren couldn't help enought great company defiantly recommend!
Brilliant service. Very quick. Highly recommend!
After months of frustration with my car key fobs i called southern auto locks after a friend recommended them, i spoke to karen who arranged a date and time to sort out my problem, the technician was friendly and professional. He sorted the problem quickly and efficiently, thankyou to all the team...
Highly recommend Southern Auto Locks and Darren was fantastic and solved our problem with our car which is such a relief. Will recommend to all family and friends that’s for sure. Do not hesitate to call is my recommendation. Can’t thank Darren enough 😀🤗
Darren from Auto Locksmith came to my rescue yesterday. Been exchanging messages while I was waiting for a part to arrive for my TT. My car had failed the MOT due to numerous lights (including ABS) permanently illuminating my instrument cluster. Within the hour, my car was fixed. Where others had failed, Darren from Auto Locksmith in Fareham had the answer. So happy to see the lights on the dash OFF, and the MOT is booked for Monday. Thank you Darren!
I can’t thank Darren enough for rescuing me! Had RAC out (also fab but couldn’t help) and was ready to give up and be towed but Darren was able to come and help. Quick response, friendly and calm, clearly extremely experienced and very reasonable price. Saved me being towed when my steering lock failed on my Audi TT also saved me a hefty garage bill and long wait for parts. This company is the real deal in local assistance and I already have another job I will be asking him to do! I was on the road within the hour and very happily home!
Great service. Sorted my car key. Cheaper than I expected to pay. Very happy customer. Highly reccomend.
Can't praise this company enough. Super fast service.
Had an issue with my ignition barrel / cylinder ceased and not turn. Made a call at 7:30 am . Steve was at my address before 9am. Told me the the issue and did what he needed to do to get the issue fixed. Under 2 hours the issue was resolved and like new! Extremely knowledgeable , professional, prompt and what I right was a very reasonable price. Top service
Managed to lock my 2 dogs and my keys in the boot of my car. My son contacted Darren who sent the lovely Josh to be my hero. It wasn’t easy but he got the car unlocked. My dogs were fine but a little confused. Can’t thank these guys enough. Excellent service and reasonably priced. THANKS 😁🐕
After trying to change my car key to a different case due to button wearing issue, my car wouldn’t start. I called on a Sunday morning not expecting an answer, I got an answer, very friendly and even advised me to go to someone else due to not wanting to charge me so much for call out on a Sunday! I needed the car for work and so I went to him, within half an hour my monstrosity key was a new working key, and the final price was nothing like I expected. Would definitely recommend great service! Thank you so so much!
Perfect experience with both luck and expertise combined. My car has been dead for a few weeks (probably because of my stupidity)… was thinking of getting it towed to a garage. A guy from RAC suggested me to give Southern Auto a call. Luckily the guy who came fixed my car was only 2 minutes away from where I am. He came immediately (I feel sorry for letting him came half way his lunch) and fixed the issue in 5 minutes! He’s just a life saver! Thank you and definitely I got to recommend Southern Autolock to everyone who needs service of this kind. No hesitation!
Amazing service, would highly recommend.
I had a very worn Ford Transit key fob that had started to play up. I had looked at Google and placed Southern Auto Locks in my address book before heading to work, however, I was working in Southsea at a clients house and thought I would use a local person less than a quarter of a mile away from site, this was purely for convenience as I was in the area all day. A detailed message and photos were sent via WhatsApp, message read (blue ticks) but no reply or even acknowledgement of the message!! Once home in Havant that evening I messaged Southern Auto Locks (having put their details in my phone earlier in the day must have been an omen). Message sent at 1514, seen at 1530 and replied at 1531. This is how you focus on your customers. I had a phone call the following morning to confirm they would be attending, and was kept informed throughout the day on timeframe etc. There was a sudden change of plan and Josh called to say would I mind if he came instead of Darren enroute home, which was no problem at all. I had a call to say ‘with you in 30 mins’ and 25 mins later he had my keys in his hands and had set to work. 25 minutes on, the job was done, Josh had talked me through what he had done, that all the locks work manually and that the new blipper functioned remotely as expected. He also advised that I should to watch out as my van had dual batteries and that can occasionally cause issues with the central locking etc. I paid via card and was thrilled with the whole process, it was totally smooth and hassle free. I genuinely feel I dodged a bullet with the first company, so if you want excellent customer focus, exceptional communication and a professional quick service, then you cannot go wrong with Darren and Josh at Southern Auto Locks. Would definitely recommend them, A++++
Knowledgeable staff, quick response.
Fantastic service, would highly recommend
Great response time, referred to another company to support as I wasn’t in the local area. Communicated with me throughout. Highly recommend!
We called Southern auto locks yesterday after a week of unsuccessfully searching for my partners van key and after two other companies came out and were unable to sort the issue. Darren said he was extremely busy but he would be able to get to us, and sure enough he turned up at around 9pm. He worked his magic and voila! New van key produced and my partner can now get back to work! Wish we had made the call to Darren first! Really friendly guy, knows his stuff and would highly recommend. ⭐️ ⭐️⭐️⭐️⭐️Thank you!
Fab service. Despite me being on the IOW Darren still came out first thing in the morning, picked the car lock, cut two keys and programmed 2 remotes for me. Highly recommended. Thank you Darren
Brill service. A new fabulous remote key (I inadvertently threw my keys in my community bin)😁. 43% cheaper than dealership. Quoted upfront. Could have come out the same day but I chose the following day. I'm a complete car owner again 😁😁. Highly recommend
Highly recommended from me come to me done what 3 other car locksmiths couldn't do sorted my car and new key alll running back on the road couldn't be more grateful honest polite man not a bad word to say defo go back if I need anything else
Great service great price with us and our 10 week old baby with-in 30 mins would recommend with anyone bearing in mind we was quoted £350 from annother company and they then refused after so happy we found southern auto locks Darren is very helpful thank you
Darren came to our campsite to get me out of a bit of a pickle after I stupidly lost my car key. Being away from home I was in a bit of a dilemma. Darren saved the day by magically producing a new key. Very fast, efficient and personable service Thank you again Darren
What a service!! I called and spoke to a lady on the phone yesterday who was very polite and very efficient, she had Darren call me back within minutes and he has come out and fixed our year long lasting problem the next morning!! We have been ripped off by bmw and other garages and this man came and worked his magic within minutes at a very good price!! Highly recommended!! Thank you so much.
Great service, very friendly and knowledgeable, got me back on the road very quickly, can't fault them, thank you very much
Absoluty fantastic company company to deal with from start to finish. Actually went out of their way to help us when we were stranded after losing car keys. I would highly recommend this company to anyone who needs an automotive locksmith.
What a real shame, he left my two pensioner parents sitting in the house all day under the false promise that he would mend the car…… they even called him twice to give him the opportunity to make things good and he continued with more false promises. Finally he decided to ignore calls and text and disappear on his stallion horse into the dusty future. I could write a song about this individual and his morals and principles but I just can’t be bothered 😳
Really pleased with the serviced received from Southern Auto Locks. After RAC couldn't enter my locked 2020 Skoda Octavia, they rang Southern Auto Locks and were told they would probably a couple of hours but there were a few delays where some jobs were more involved than usual. He rang me back and said he had one job before me and would be with me asap. He arrived at about 2100 and got down to unlock the car but after an hour he was struggling being a newer car than he had unlocked before. He looked up on his database what tool to use and he rang a locksmith friend. when he arrived they both worked half an hour and persevered until they unlocked it about 2300. I was quoted an amount and he kept to that amount. I was very pleased to drive it home. Thank you for perseverance and brilliant service received.
The cost was reasonable and the Service was absolutely five star. Took the drama right out of what felt like an impossible situation. Can’t recommend highly enough.
Very quick and easy service! I called Darren when I lost my only car key and he had the problem solved in no time.I would 100% recommend Southern auto locks
Rang this morning for replacement keys. Arrived quickly and very efficient in making 2 new sets. Better than the original. Very happy would use again.
Great job did what others couldn't at a reasonable price
Very professional and I highly recommend their services. Broken steering lock sorted in under two hours of calling and saved our weekend. Josh and Darren top men. Thank you.
My son locked my keys in the boot of my bmw, called Darren at 9:20pm and within 30mins of the call I had my keys the man is a Genius. No damage and quick, Lovely guy 🔐I’m keeping you number cheers 👍🏻
Fantastic service called out and repaired my car key in under 2 hours and at a good price very happy 👍
Was the cheapest and fastest way company around wouldn't use anyone else
Called Southern auto locks at 5 today with an sos of locking myself out of my car at a clients house! He arrived in less then an hour and sorted it out straight away.. Couldn't ask for better especially with it being the Thursday before good Friday.. amazing service and good price cannot thank them or recommend them enough!
Great service from Darren really helped me out in a time of emergency. Was quick easy and very affordable. Would recommend to anyone for the future
Quick, polite and reasonably priced.
Excellent service fast response couldn't be more helpful thanks Steve and your trainee Jordan couldn't wish for a better service highly recommended Thanks again Mat
Daren at Southern Auto Locks is highly knowledgable and has excellent customer service. He went out of his way to help after our stolen vehicle was recovered. I would highly recommend Southern auto locks!
Very fast and efficient - would recommend to anyone
Highly recommend Darren, replaced my lost car key, was very quick and efficient and best price around, compared to a few other companies I got quoted from.
So incredibly happy! I (unknowingly) lost the chip out of my car key fob. Steve came out first thing in the morning and fixed my fob! I can now drive my car again yay! Being an NHS worker my car is so important to me. Steve put my mind at ease and gave me really useful advice too. Thanku so much!!! Highly recommend!
Darren came out to rectify another company’s bad work and to sort me out a new car key as I’d lost mine. He came out on a Sunday at very short notice and had completed the work so quickly and efficiently. Can only wish I used him first rather than another company!! 100% recommend.
It was 6:30pm so I didn’t get through on the phone straight away, but I was called back very promptly sooner after. Knowledgable gent called Steve arrived just under an hour later to help me get into the van. Cut me a new key, and gave me advice about how to fix the issue, so it wouldn’t happen again. Can’t fault the service, and my problem was solved. Happy days! Thanks Steve.
Quick, efficient service, replaced keys in one hour. Willing to discuss all options and answer any queries. Very happy with the service and now can drive my car again 👌
If He'd turned up on time I'd have given a higher rating. He was supposed to have been with me during the morning. I had plans for the afternoon but had to cancel. To his credit he called at lunchtime to say he'd have to make it during the afternoon instead. He eventually turned up in the evening after more phone calls. On speaking to him his reasons were down to lots of jobs and unreliable staff who'd let him down. He was pleasant and got the job done when he eventually arrived. His prices were much more reasonable than the main dealership. I feel if you use this fellow you have to be a bit patient and don't expect punctuality but he has all the gear and the knowledge to address your issues. I've tried to be as fair and honest as I can in this review.
came same day and gave me a new replacement as mine had been stolen, RECOMMEND
we called and Darren accepted to come and make a key, even though it was Sunday
Communication very poor, was unable to fix the key but didn’t charge.
Steve came here on time ,at a late hour in the evening and fixed my keys . Excelent service !
So I had a nightmare this weekend, I drove 2 hours with my 4 kids to go camping in the Witterings. But I had lost the key to the car roof box that had the tent and all the camping gear in. After trying Timpsons and various other unhelpful people, I spoke to these guys. Now a lot of companies you would have called would have seen the ££ signs and done a call out to me and my family and charged us a lot of money to sort the problem. To me surprise, this company were an absolute pleasure, nothing but helpful and TOLD ME, it would be cheaper for me to go somewhere with the name of the type of key I need and to use the number on the lock which I knew nothing about. The chap even lined up someone I know only 25 minutes away, called him and checked he had the right blank key!! In the end only an hour of my time and £12 and I had 3 new keys and more importantly we had our weekend away. Total and utter honesty, decency and professionalism. Could have taken advantage of my desperate situation and made money for themselves, but didn't, helped me out for free! Restores your faith in human kindness experiencing something like this, would thoroughly recommend this firm, 100%!!!!
After my van key fob decided it no longer wanted to work, these guys came out and sorted it for me very quickly
Steve did a brilliant job, great service and very polite and friendly 👍👍
Just inspiring to see Steven’s skill and dedication to getting the job done. Have no doubts these guys are great at their job/passion. Very happy customer.
Fabulous fast and efficient - saved me from being stranded in sainsburys car park over Easter. Excellent and very professional service - will definitely recommend. Thanks guys!
I received no luck contacting multiple auto locksmiths until contacting Southern Auto Locks. Contacted out of hours and arrived within an hour of calling. Polite, professional, and prompt. Couldn't ask for more. Recommend that you don't wash your keys, but if you do, I highly recommend Southern Auto Locks.
I contacted 3 locksmiths, the first 2 didn’t seem very professional or confident to do the job. The third company I contact were too busy but gave me southern auto locks number. The job was done as an emergency, very professional and hard working. I thought it would take a few minutes on the computer but it’s definitely not as simple as you think. 10/10 job and would recommend to anyone.
Excellent friendly service. Van keys were sorted without any fuss. Highly recommended.
Amazing service 100percent use again and again could not fault and very good price
Excellent service, sort out my key problems very quickly, pleasant and very helpful, certainly recommend this company - Hazel
great speedy service, great job done, fair price, highly recommended.
Had a issues with what I thought was my key programming turned out not too be! The chap came all the way out to me and did everything in his power turned up to be a fault with starter motor! He didn’t charge me a penny not even a call out fee! An outstanding chap especially considering the world at the moment we need more business owners like this! Highly recommend to anyone! On time book in same day and high level of service! Thank you again!!
Nice bloke who came out sorted it so I can now lock my van.
Excellent service , friendly, professional and fast . Well done
Very responsive and quick. Gave great advice when our car key fob stopped working. Got us going again. Many thanks
AVOID !!! Total let down and effectively has stolen our ignition to our vehicle, which will cost a lot of money to replace and sort out, He continually made excuses not to drop it back, will be reporting to Trading Standards, amazed he's got good reviews ?? Response from owner implying we're not a genuine company! we're real ok, just google again, there's a phone number call us, you never answer when we call your number, just reimburse us and we'll remove this review...
Prompt and friendly service
Great service within 2 hours got in new card programmed all done. Found old key in shopping bag later but his service was first class
Highly recommended. Professional service.
Phoned up for a problem with my car key. The lady on the phone was very helpful and managed to get me an appointment the same day. 8pm til 8.30pm the locksmith turned up at 7.30pm which I was pleased with. He had the problem sorted within 5 minutes of arrival, some soldering was needed inside the key...........edit........... Came outside today with the same problem car wouldnt lock or unlock.got a message to the person I was in contact with yesterday she said Darren would be in touch. He phoned me within an hour and a half and come out to have another look. He was here for some time trying to fix it. Came to the conclusion that something was wrong with the original key. Advised me on prices of a new key etc. I now have a separate fob as well as my car key. Excellent customer service can't reccomend highly enough. Thanks southern auto locks.
Very good service, much cheaper than dealership prices and cheaper than other Auto locksmiths who I got prices from. I would highly recommend to others!!
Definitely WOULD NOT reccomend this guy. Spoke to Darren on the phone last night and he told me he would be with me at 7am.. so I set my alarm made sure I was up and all the rest of it... the bloke never turnt up. I'm not surprised you have so many bad reviews.. most of them saying you dont turn up lol. Wish I had read the reviews 1st. Do yourself a favour and dont waste your time with this chump! He'll just stitch you right up!
Barrel of my car broke after locking the car , remote key did not work, a local garage came out to get in with no luck( advised me to smash a window) Darren came out changed lock also sorted a new remote key with no broken glass needed to be cleared. Excellent service from Darren would definitely use again .
Great company! Friendly guy able to help super quick. He was super understanding when I messed him around. Thank you!!!
Called them for help to get into my car after I lost my key they were very quick and professional, I would 100% recommend
Absolutely fantastic service. Very polite and informative. After been given the run around by another firm who were very rude to me and my partner. I can’t recommend this company enough. 5* all the way.
Dodge car key broken. Darren arranged to collect the key from my wife’s place of work, fix it and return same day. Very hard to find a Dodge key specialist and with this offer, couldn’t turn it down. True to his word, key was fixed and returned same day. Thanks Darren, will recommend to others 👍🏼
Eventually got round to doing the job. The buisness card states fast and reliable!!!! Nothing fast and reliable about them! I would recommend going elsewhere if your in a hurry to get the job done and not be messed around
***The most unreliable company I have ever used - how he stays in business I do not know**** Sadly I would not recommend this company as they are completely unreliable - I say sadly as the owner is a nice man. We made an appointment for two days time at 10.30am to get a new key made/programmed. When it got to 12pm I contacted him and was told a defensive woman (who kept saying that she just worked for him and if he was late it wasn't anything to do with her) that they thought it was next week?! He turned up around 2pm and after a few hours gave up and arranged to come to my home a few days later. He did actually arrive this time at 7pm and to his credit, sat outside my house for over 3 hours until he gave up again......Reluctantly I agreed for him to try again and he asked if i was in Sunday (today). We arranged for him to arrive at 9am and as I sit here now he hasn't bothered to turn up or contact me despite me sending a text to check he was coming. So after a week of being messed around I am no further into getting a spare key cut. Common courtesy costs nothing.........
Called at 1230, booked for 1700, at car 10 mins early. Excellent service
Could not be happier with the service Darren provided. From me first calling him he was working on my car within a few hours and it was all sorted shortly afterwards. Excellent service - would recommend Southern Auto Locks to anyone.
Found Darren the locksmith to be friendly, professional and efficient, would not hesitate to use him again. He sorted out my car problem promptly and have recommended him to family and friends.
Managed to lose my keys over a weekend, Darren gave me a very fair quote and popped round the following day, all sorted very swiftly and with great customer service from everyone at his company.
Had my car key stolen contacted southern auto locksmiths very frendly and helpful came out same day and sorted everything out for me very reasonable prices and same price I was quoted over the phone would highly recommend to anyone really can't say enough good things about them Thank you southern auto locksmiths
Great service called there within half a hour very professional.and perlite. From start to finish Will definitely use again.
Great service, came round in short notice and got my car back on the road in no time! Highly recommend!
2 appointments. Both times failed to turn up or call beforehand. What a waste of time.
Wish I'd have read some of these reviews before I booked, after 3 missed appointments I gave up, total time waster. I'd have given no stars if that was a possible option. If you are not going to turn up at the appointed time phone the customer.
Good service. Not great time keeper but got the job done
Cut and programmed a new key for my Jag X-Type. Efficient and Reliable.
Locked my keys in the boot of my car!! Darren was out to me within an hour and it took him less than 5 minutes to get them out. Highly professional service and cheaper than the big names. Totally recommend.
Fabulous service and a life saver after locking my keys in my van. Very prompt and very reasonably priced. Thanks to Darren.
We were about to check in for a ferry to Le Havre from Portsmouth and our van key would only work sometimes. And we were at the front of the queue when it snapped. Gave a call to Darren and he was there in 25 mins with the job done in another 20. Literally saved our holiday. Cannot recommend enough!
Darren is a lovely bloke, friendly and helpful. I had lost my car keys, with no spare and Darren came to the rescue! Darren ordered a specialist tool just for my car. Great communication, always responded to calls or texts. Fab sevice, and cheaper than pugeot, Highly reccomend!
I cant reccomend Darren enough. He came to my rescue on a Sunday afternoon when I had lost my van keys. Would highly recommend to anyone'
Very professional service and a very reasonable price there is no need to say anything else thanks for your help
Really impressed with Daren and the efficient, honest and quick service he provided. I would highly recommend Daren from Southern Auto Locks.
Was impressed at how quick Darren came out to supply, cut and program a new key to my VW Transporter. Top rated
Rang up and Darren fitted me in within the hour at short notice to get into my car which I had lost the key for. He turned up and was done within 20 minutes with a new key cut, look no further for a locksmith who is professional and reliable
Very satisfied with southern auto locksmiths. Did an amazing job Opening up my car after my car battery had died and the key wouldn’t work in the door. Even gave me a jumpstart to get the car running again. Reasonable priced, good communication on the phone. I would recommend to anybody who needs an auto locksmith. Thanks for the great service
Bought horsebox which came with only one key. Looked at a couple of car locksmiths. Liked Darren's reviews. He called out promptly and got us sorted. Very reasonable cost, especially compared to Peugeot main dealer. Thank you Darren.
Thank you Darren for the great service and getting me out of trouble.. totally recommend your service to everybody. Trustworthy, genuine abd reliable. Very clean service with full explanation. Excellent service... including OAP discount.
Superb service, got to me much earlier than I expected, courteous and thorough throughout. I would happily recommend to all of my friends. Thank you very much for getting me back on the road so quickly.
Prompt, accurate and reassuring advice given over the phone followed by fast response for a competitive price. Pleasure to deal with in a very stressful situation. Would highly recommend 5*
Southern auto locks Ltd 10/10 Excellent service, darren was really friendly, helpful and informative. He came out within an hour on a Sunday to save the day after my car key was stolen the night before. Couldnt be more grateful for his fast service. Will definitely recommend to friends and family. Many thanks!
Very courteous very polite very quick, a no hassle service, great competitive price will definitely use again.
Managed to lose my key while out running. Called Darren at 10:30am by 13:00 he had a new key cut, programmed and I was on my way. Fast service, professional and very reasonable (£50 less than the other quote I had) Should I stupid enough to lose another key would deffo use again. Thanks
Arranged for Darren to attend to replace my car key, anytime between 10.15 - 3.30pm. I called at 2.45pm to be told he was trying to get to me. Rearranged for the following week, again Darren did not turn up. I didn't bother calling this time, I simply text and said not to bother. Spoke to Kev at Absolute Auto, absolute gent and job done quickly and effortlessly. Don't bother with Southern Auto.
Recommended. Darren got to me within 90 minutes of my call on a Saturday. Very professional and got me mobile very quickly. My car manufacturer said keys would be two weeks!
Darren came out to my Range Rover at 9.30pm the job was finished by 10pm. Amazing job by a over worked Darren. Half the price of a Land Rover garage. Cannot thank him enough. I would recommend there service to anyone. Fast, efficient and reliable. Thank you Darren and Karen. Angie
Thankyou so much, thanks to Darren my wife can now get on her way to an important meeting at work. After I locked the car keys inside the car! Darren got out to us within an hour and was very helpful on the phone. Will be recommending. Thanks again
Great service, recommended by a VW garage and an AA driver -very efficient service.
Excellent service , fast , very professional, definitely would recommend . Thank you Darren
Darren was fantastic. I managed to break my one and only car key and Darren was able to not only make a new one but also a central locking fob (yeah I had already killed that ) all with in a couple of hours of phoning him in a panic. He was polite and efficient and I have no hesitation in recommending him to you . 5 star plus . Thank you Darren
This man is a wizard really knows his Job thanks
Darrens a top class, gueniune bloke, he helped me out when i didnt think my problem could be resolved. Id reccommend the company if your looking for a decent, honest and reliable business and service!.
Great price, great job. Would highly recommend.
Very professional. Promptly turned up on time and repaired my mini cooper car fob key which had worn out and required programming in 45 mins time. Highly recommend the service provided.
do NOT have anything to do with Darren or Southern Auto Locks, In my experience of dealing with him to diagnose and fix an suspected immobiliser problem on my 2008 Fiat Ducato van, He's massively unreliable, tells lies and fabricates work he's supposedly done. Told me of damage and problems with my vehicle that did'nt exsist and was a figment of his immagination. i could never get hold of him, doesn't return calls, voicemails, text or whatsapp (his idea) messages, etc. He told me my vehicle was moved/recovered and being worked on, when it was left on the street, unsecured with a window left open. All this happened over a period of 4 weeks, where all i got (when i could get him to answer his phone to me) was the run-a-round and more lies from Darren, at one point i didn't even know where my vehicle was and called the police to report it stolen, the money he tried to charge me was £450-£500, after exhausting all avenues to contact Darren and losing all Faith and convidence in him or his business practices, my vehicle has been taken to and is being fixed as i write this (fri 14th sept 2018) by a reputable garage for £120 inc the recovery fee (of a LWB Hi top van) to the garage. i have reported him to trading standards
I lost my car key while playing football with my boys at hillsea lido, I looked on internet and got Darren's number from his website and gave him a call and he was just about to start his workout at the gym, after I explained what had happened he stopped what he was doing and was with me within 20 mins and I was in my car and on my way home within the hour, Darren you are a legend thank you very much for an excellent service. Regards Steve
Fast, friendly and reliable. Came out within a couple of hours of calling and had the key done in less than half an hour. Fantastic price. Highly recommend his services.
They did a fantastic job opening my car and making a new remote key after I had my keys stolen. They arrived quickly were very friendly and professional. Great service, great price too, what more could you want!!! Thank you
Darren literally gave him self heart burn quickly polishing off his breakfast to get to me sharpish!! and the car fob was up and running with in an hour! Fab service 👍🏻
car key fob would not work after accident at work called Darren, who came out and done me a new one, excellent will definitely be using Darren again many thanks
Where can I start need a key for my car and I get in touch with that company quite respond and excellent customer service and very easy to deal with and every time I need work done for my business always happy to help and always there on time highly recommended 5 stars ✨
Awesome service quick friendly very helpful definitely recommend. Cheers for a great service
Lost my keys on a night out and Southern Auto Locks was amazing! Service was so friendly and they got the job done so quickly. Much cheaper than I was expecting. If I ever lose my keys again (hopefully not!) I won't hesitate to call you up!
Great service, very professional. Would highly recommend and the cheapest out off everyone else I phoned. Not the most easiest off jobs but got it done with no worries at all. Would definitely use again... So thank you for getting me back into my car and sorting a new key for me to drive away.
Fast response was with me in 15 minutes, professional and friendly service will definitely use again if I lock myself out!
Great service kept in touch with updates on when he would be able to arrive bearing in mind it was Sunday and an emergency call out and helpful through out and getting me back on the road with a new key - def would recommend
Great service very fast. Came out to me on a bank holiday when I was locked out.
A very fast and friendly guy... A 5 star service very well priced and speedy service
Aranged to come and do my father-in-laws car at 12am dint turn up so called to be told he was running late promised he would be hear at 2pm never showed up rang him said he was on his way never botherd showing up waited over 4 hours a complete joke supposed to be a professional couldent even be botherd to call back to explain why he wasent comming would avoid time waster
Brilliant service, came within the hour. Great value for money, very nice guy, highly recommended.
Great all round service, came out very late on a Saturday from Portsmouth (to worthing.) after we had no luck with local locksmiths. Friendly, fast and also jump started my car for me as the battery had died. Would highly recommend. - Aaron Green.
Great same day service, had the key in stock and considerably cheaper than going to main dealer who said would take a minimum of 2 weeks for a spare key. Really pleased, Many Thanks.
Darren was early for the appointment which was great and managed to get into my locked truck quickly and very professionally, even got a spare key cut at the roadside, I would highly recommend Darren at Southern auto locks, top man and 5* service.
Darren came out and cut me a new car key within 2 hours of calling him. This included a 60 mile round trip! Cheaper than all other companies I rang so would recommend him.
Came within the hour... had my car keys stolen so needed him to break in and a replacement key was needed.. took around 45 minutes with minimum fuss.. would recommend to anyone lovely bloke aswell
Had an issue with the immobiliser chip inside my key fob. Called Darren, who was more than happy to come out the same day, even on a Sunday! He had the job done in about 15 minutes, and was extremely reasonable in price compared to the local VW dealership. All in all, quick, efficient, polite and definitely delivered a 5 star service. Would recommend!
Yes he is really good he did my car the best .thank you for the help
Had a complete nightmare after losing my car key,Darren came out and had to do a fair bit of work to get me on the road again,got the job done in good time,highly recommend and would use again without hesitation,thanks again darren👍
Excellent service, with us within 2 hours and sorted within 1 on a Sunday!
Very prompt and professional service would recommend without hesitation
The worst auo-locksmith you can ever meet! Don't contact him and don't trust him, you'll end up paying for goods that are not working and also you'll end up paying for the damages that Darren is making without taking any responsibilities, if you have a Mercedes Vito don't contact him for a replacement key he doesn't know how to do it! He broke our ignition switch and a second key and he did not want to refund money for a faulty key that he has sold, insisting he knows what he is doing he only made us lose money, lose days at work and left us with a broke van!!!
Awful!! only done half the job not returned to finish job. Didnt turn up when arranged and made no effort to contact. Made excuses when eventually he answered my calls. Waited 3 weeks to turn up after making appointment. Made further 2 appointments not turned up or contacted.
Found experience wonderful such lovely staff would use them everytime found sorting everything easy compared to dealing with main dealer thank you.
Called me straight back and was with me in 20 minutes. Very quickly got me into car and provided a new key. All completed in around an hour of calling. Excellent service.
Came out quickly cheaper than every other place and came to me even though I was out of his way great experience and sorted it perfectly
5/5 Excellent service, arrived within 15mins and was very quick at getting into my car and programming a new fob for my car, also was the cheapest quote I received out of all the companies I emaile, would definitely recommend this company. Thank you
A1 Auto Locksmith! Fast & Efficient. They really know their stuff. An expert in field. #autolocksmith #hampshire #lostcarkeys
Fast great service
Answered within 2 rings and arrived in great time. Darren was very friendly professional and quick. I fully recommend his services. Good price too
Came out same day as I called as I got number recommended to me by my mechanic got me new key and unlocked within the hour, quick simple and would recommend
Came out to my address in Southampton at 10pm, Great service and great guy.
Really good service, I called in a panic as my key snapped and I needed to get to a meeting. Dan Arrived 30 mins later bearing in mind it was rush hour and had me back on the road within another 30 mins, I would defiantly recommend!
Darren was very helpful and friendly and did a marvellous job sorting out my remote key fobs after the batteries died on my Audi. The alarm could not be deactivated, so I called Darren on Sunday morning, and he was over within a couple hours as agreed. The price was agreed prior to arriving, and true to his word, the price remained the same and was very good value compared to another company I called who said They would come out but would I need to pay £259 for a new key. Darren was able to reprogram both my keys. I am very impressed with his work, and would highly recommend Darren for any car remote / key issues.
With a friends car on the drive and her away in London (with her car keys), a 1am car alarm that wouldn’t go off was not going to make us popular with the neighbours! After looking for a local emergency auto locksmith the first one claimed they couldn't deal with the car (2004 BMW) overnight and wouldn't be able to do anything until the morning. I came across D D Diagnostics and Darren was straight out to us and at a much better price than quoted by others. I wanted to disconnect the battery which is in the boot, not only did Darren get us into the car he also cut a key for the boot once we realised there was no manual boot release in the cabin. He hung around until I was happy the alarm was reset and not coming back on. Top man and good service in the early hours! Some tired eyes all-round today though!
Posted email, telephoned and telephoned again when he failed to turn up when promised, said he would turn up next afternoon, he did not found Dvanced Locksmiths who came the same morning I telephoned. Darren needs to sort out his time & date planning.
Fast, prompt service & a really nice bloke. Thanks :-)
Absolutely awful customer service.kept me waiting for five hours and then couldn't get through on the phone.claim to be a 24 hour service.a phone call to trading standards in the morning for false advertising.rang absolute auto locksmith and they were with me in half an hour.kev was brilliant.don't touch d d diagnosis with a bargepole.
Made an appointment and he never turned up! I tried calling and leaving a message but I never heard anything. Very poor reliability!
STAY AWAY!!! Made an appointment 2 weeks ago to get my car keys replaced. He turned up and managed to open the car but didn't manage to replace my key so he said he'd go away and find out the code required to reactivate the keys. Unknown to me at the time, he also stole an essential box required to be able to use my car. I waited 4 days for him to come back but he never turned up. I use my car to take my children to school and also my regular errands so it cost me a lot of money having to take my young children in a taxi. After 4 days of waiting, I was forced to call another locksmith who did turn up; however they realised I was missing an essential box (which the guy from this company stole) required for my car and so could not fix my car. It baffles me how someone you've called for their service can come and rob you instead. It's been 2 weeks now and I haven't been able to use my car. Every time I call he comes up with an excuse such as "I'm coming to bring it back but I'm stuck on the M27" or "My car's broken down" or some other terrible excuse; how can one make excuses for 2 whole weeks. I've tried to get police involved however was told it's a civil matter and may now need to look into going to court. For this reason, I feel it's my duty to warn all of you against experiencing the hell I've had to go through with this company.
Made an appointment yesterday I was sat waiting for 40 minutes and they clearly didn't remember that we had scheduled an appointment. We rescheduled for today and they then again left me waiting by my car for 40 minutes before I called and just told them to forget it. Would highly recommend using a different company especially if it is urgent.
Location
Opening times
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Additional information
Other locksmiths nearby
Also available in Fareham
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.

