Smart Boiler Company Midlands Ltd
5.0(212)Walsall • MCS




About
Smart Boiler Company Midlands Ltd is a heating firm in Walsall, trading since 2003, and they cover Lichfield. They repair, service and install boilers, fit heat pumps and underfloor heating, power flush systems and fit thermostats and heating controls. They take on domestic and commercial work, offer free quotes and take card payments.
Services
Power flush
Thermostat and heating controls
Heat pump installation
Reviews
5.0
Smart Boiler Company Midlands Ltd is named throughout by customers as the firm they use for boiler servicing, repairs, installations, gas fires, radiators, heat pumps and other plumbing work, often for many years. Reviewers repeatedly describe Darren and Adam as friendly, polite, punctual, tidy and easy to deal with, and several say they are kept informed of arrival times by text or call. Long-standing customers report yearly servicing and repeat work, and some describe boilers, radiators or heat pumps being fitted and left clean and tidy. One reviewer reports a hiccup with radiators falling off walls and says they were ignored for months when trying to raise an issue, although the job looked good afterwards and the staff who attended were friendly.
I have used Darren at Smart Boiler Company for many years to service my central heating boiler and gas fire. A couple of years ago I needed to have a replacement boiler, despite the fact it was Christmas week, Darren ensured my boiler was changed, seamlessly and without issue. Would highly recommend this Company.
I used Darren to service our boiler recently, after a recommendation from a friend. The booking process was very easy and I was kept informed as to his expected arrival time on the day of the appointment. Would definitely recommend. Many thanks Adding to my original review as we have since moved house and needed to have the heating system check. We used Smart Boiler Company again as we were so impressed with them the first time we used them. As before, they were great. Would definitely recommend. We have asked them to quote us for additional work so will hopefully using them again in the near future :)
We have used Darren from the Smart Boiler Company to look after our central heating system for about 5 years. He is reliable, very professional and provides an excellent service. We have no hesitation in recommending him.
Darren is a brilliant, honest gentleman who we had the fortune to use after a recommendation from a friend. A brilliant plumber with great knowledge and honest helpful advice. If I need a plumber again I wouldn't go anywhere other then to Darren. All his 10/10 reviews are a testament to his great work. Satvinder
Quick and friendly and a good job carried out. I have used this company several times and recommend them completely.
I've been using Smart Boiler Co. for 5 years now and have always been impressed with their timekeeping & thoroughness of their work. The engineers are also very friendly. A great company to use.
Have used Darren for over 6years now. Complete boiler radiators fitted and service each year. Quality service everytime. Would recomend to anyone .
I had Adam in to sort a leak on filter on my boiler and a leak under my sink which has been a nightmare! He sorted them both. He was extremely friendly and polite and explained everything fully. I can highly recommend smart boiler company.
What a proffesional team Darren and Adam and colleagues are. Nothing is too much trouble . Smart Boiler have looked after our heating system for many years and even arranged for us to have a new system on a Sunday as an emergency I hope Smart Boiler Company continue to look after our new system as well as they have looked after our old system for the last 18 years. I have complete trust that Darren and Colleague's are trustworthy,reliable and competitively priced Thank you all G Allport
Darren has helped with our heat pump a few times. I can thoroughly recommend.
I am very pleased with Smart Boiler Co, Darren and his team always do an amazing job, they are very professional, prompt and always helpful. I would highly recommend them.
Very good service and the pice was spot on would recommend the team Many thanks
Adam carried out the annual service on our Baxi System Boiler last week, all checked out and no problems and running as usual. Definitely recommend Darren and his team at Smart Boiler Company because of their attention to detail, plus their communication with customers is second to none, even text when they are on the way to your service.
I have used Darren to service my boiler for a number of years now. Always lets you know what time he will be arriving. Without hesitation I would recommend The Smart Boiler Company to anyone looking for a genuine,reliable, honest and friendly business. Thanks again !!
Had Adam from Smart Boiler round, to do the regular service. The Company is easy to deal with and Adam is seems like a capable and very friendly guy; plus he likes dogs. They will be keeping us as customers.
Darren came out and serviced our boiler after a word of mouth recommendation. Also fitted a new thermostat and controller. He was really friendly and I would recommend him if you need a boiler service or any associated issues.
Darren came to service our boiler. Excellent service communication from the beginning was again Excellent, Darren was a very tidy worker. I would highly recommend the company to anyone.
We have used Darren & Adam at Smart Boiler Company to service our boiler for many years and they are always polite and punctual. The booking process is also very easy with prompt replies and updates.
I am extremely happy with Darren and his team. They installed the boiler in my home and have continued to carry out its annual maintenance ever since. Darren is always professional, reliable, polite, and a pleasure to deal with. I particularly appreciate his friendly manner, honesty, and the high standard of service he consistently provides. I have been very satisfied with both the installation and the ongoing maintenance, and I would highly recommend Darren and his team to anyone looking for a trustworthy and professional heating service.
Excellent & professional service polite & respectful of property
We have used Darren and the team at Smart Boiler Company on several occasions. Polite, professional and good quality work. Would not hesitate to recommend them for any boiler or plumbing work required.
Darren provides excellent service and rapid response to callout and repairs. Boiler fixed much quicker than British Gas and with no mess or fuss. Recommended!
Thanks to Darren and Adam for their excellent work in replacing old boiler. Work completed in a day and a half and I’ll get a reminder from Darren in 12 months to carry out service. Good job.
Recomended by a friend to fit a couple of taps. Small job but care and attention was taken. Would happily use again
First time I have used Smart Boiler Company and Darren but very impressed. It was easy to book the appointment, Darren gave me a time slot, turned up on time, serviced the boiler, everything was clean and tidy afterwards and a reasonable price as well.
Fantastic service from start to finish, we had a new boiler and we're very happy with the work done, price and prompt communication all the way through the process. Will definitely be using Smart Boiler Company again.
We have used smart boiler company for over 20 years and as always received the best service at good rates, cannot praise them enough 😊
I have used smart boilers for a few years now since I moved Darren has always been very helpful and professional at the same time and I will carry on using him and would not hesitate to recommend to other people
Decent lads, got the job done - although a hiccup with radiators falling off walls, looks great now. I have been ignored for months trying to get in contact with this company to help with an issue. Other than that, the actual young lads who came out were nice and friendly.
Very happy with my boiler service. Darren was very professional. Instant booking confirmation, ETA text. Arrived on time. Thorough service of boiler. Clear pricing. Highly recommended.
I had three new radiators fitted. It was a tricky job, but they sorted it. They cleaned up afterwards and were so polite.
I am happy with the service , Darren is professional and friendly and very trustworthy and honest. Wouldn't want anyone else to service my boiler .
Darren has fitted the cooling chip and set up our heat pump he fitted for us last year and we’re over the moon with it
Very good service and helpful 1st time I've used them and they will be back to do it next year 👍
On time, efficient and good communication before and during the job. Will continue to ask them to service our boiler.
RECOMEND, VERY PLEASED
Had Darren and Adam fit a new boiler 4 years ago and had them service it yearly since. Great personable guys who care about what they’re doing and where they’re doing it! New apprentice with Adam this year, good to see skills being passed on. Would recommend Smart Boiler Company without a second thought.
Great experience. Darren and his team worked their socks off for 2 days. I have the new model heatpump and Darren set up the chip there and thrn. A few, degrees cooler made a difference in that heat.
We've been using Darren of Smart heating for a few years and he's always done a good job , honest and prompt.
We had Darren & his team fit our boiler & rad a couple of years ago. Done a fantastic job & he's been back annually to service the boiler. Darren & the team are very professional & easy to talk to. We would highly recommend Darren & the team at the Smart Boiler Company 👍🏼👍🏼
Darren is highly professional. The quality of his work is first class, he is always punctual and provides great communication before and after the work has been completed.
On time, everytime. Thoroughly recommend. Cheers Darren and Team.
Darren provides an excellent service. He has installed the heat source system and regularly services. This all works extremely well and we have been enjoying lower bills and a warm house.
I have used Darren to service my boiler for the past 12 years. Without hesitation when he suggested that I needed a new boiler I would not have gone with anyone else. From initial enquiry to installation everything was first class,correspondence,estimate and time keeping cannot be faulted. Darren and his team arrived as planned, Adam actually fitted the boiler and his workmanship was excellent. I could ask any question regarding the fitting and the house was left spotless afterwards. I am really pleased with my new boiler and would not hesitate to use Darren and Adam again and would recommend Smart Boiler Company to anyone looking for a genuine,reliable, honest and friendly business.
Adam arrived on time carried out our yearly boiler service which Darren had fitted several years earlier. He carried out the service very professionally and came across an issue which they are are sorting with the manufacturer as a warranty claim. I would always recommend these guys.
Adam was cheerful and friendly. He and a colleague carried out our annual gas boiler service and received a comprehensive report.
Fast and reliable work
Have dealt with Smart for years. Always a great service. Great communication and always on time. Would highly recommend.
Darren had installed my boiler back in 2013, had a problem which I contacted him about and within a couple days he had attended and sorted out problem. Would definitely recommend his company.
An excellent service of both my boiler and my gas fire. Darren was polite, knowledgeable and efficient. What more could you ask for. I’ll certainly use this company again.
Great team who really know what they’re doing.
Nerded a new boiler for a rental property. It was fitted really quickly and very pleased with the work done.
After researching Heat Geeks about heat pump and putting me in touch with Darren at Smart Boiler Company I can wholly recommend them with initial visit to look at system and set up for online monitoring via app and explained to me about system not meeting building standards also verified by independent people checking solar system i had this system updated and put right excellent work standard really happy going forward and set up service plan great value
I am very happy with the service provided by Smart Boiler Company. The engineer arrived on time, explained everything clearly and completed the work professionally and efficiently. Communication was excellent from the beginning and the whole process was smooth and stress-free. I would definitely recommend Smart Boiler Company to anyone looking for trustworthy and high-quality service🙂
Darren installed a heatpump into our old house and the whole installation went really well. It was a big job that took a few days to sort but Darren and the team were really professional in everything they did. He also took the time to answer questions and give updates each day, as well as explain in detail how the system works and how to get the best out of it. Would highly recommend.
Would highly recommend Darren, excellent communication before and after the job. All very simple and professional.
Great chap. Been using him for some time and his Dad before. Extremely knowledgeable and thorough and reasonably priced.
I call Darren for the service of my Vaillant Heat Pump. Kind and profecional man, knowledgeable with excellent service. I will definitely request his services again.
Darren fitted a boiler few years ago I have him service it every year first class service from start to finish would highly recommend
Great experience- kept us well informed and was polite and professional. Would recommend
They are professional and excellent at what they do.
Great service from start to finish. Darren is professional, arrived on time, and explained everything clearly before starting the work. The boiler installation was done efficiently and to a high standard, and everything was left clean and tidy afterwards. Really pleased with the quality of work and would definitely recommend to anyone
Efficient and trustworthy
Darren and the team were really quick, efficient and professional in installing our new heating pump. Would highly recommend
Great company, reliable & trustworthy. New boiler fitted 2 years ago and yearly service completed.
Helpful friendly plumber. Came to sort out a loss of boiler pressure that had got steadily worse; seems to have sorted the problem and found a couple of leaks others had missed! Straight hours fee plus parts, very happy. Just contacted me to check on the boiler pressure ✔️ good follow up too.
Darren and the team installed a heat pump. From initial contact, through Heat Geeks, to the install everything went really well. Good communication, explained everything well, through to a good install. Darren is also ready for any questions in future to help if needed.
I use Darren annually to service my Worcester CH boiler. Excellent communication throughout, including email and text reminders beforehand . Very reliable. Happy to recommend.
Darren and Nat arrived on time, excellent service at a fair price! Would highly recommend Smart Boiler Company.
Some may claim to be 2nd to none. Well, Darren IS the "none". We'd been without heating and hot water since October. No one seemed to want to touch it we've had a right game trying to get it fixed. After contacting Darren, he visited the property the very next day on a Sunday to have a look and then fit us in to his busy schedule 2 weeks later to do the work. Couldn't be more impressed with his expertise, personality, work ethic and quality of the work undertaken. I wouldn't hesitate to recommend him to anyone.
Was kept well informed about appt date with reminders etc and time slot also. Darren was very friendly and helpful and went out of his way to clear up some queries about the ASHP which appeared to not be working correctly due to installers issues. He corrected the problems and offered to come back if needed. Also offered advice and explanations over the phone. Will definitely use again, and totally recommend. 5*
I had an old boiler which needed replacing. Darren from Smart Boiler Company came out and checked which boiler I needed and then send a quote out the next day. The new boiler was fitted the other day and I’m very pleased. I would highly recommend Darren. The service and communication from day one was excellent. It’s make a very nice change to deal with a company that keeps their word these days. Will definitely be using this company again. Thanks for the great service Darren 👍🏻
I was very happy with Darren, Adam and Nats work. They were very helpful with any of my questions and clean and tidy.
I have recommended Darren to friends , he and his staff are excellent , have high professional standards and always are on time, he has a positive attitude which always helps, charges are always fair .
Darren was quick to respond and kept us updated on arrival time. He replaced our broken valve and is sorting the controls which were put in incorrectly. His charges are very reasonable and I would definitely recommend him.
Was given Darren's number from a friend after major issues with our boiler. Was kept up to date with reminders and expected arrival time on day of visit. Different parts were replaced which Darren had in his van and we were back up and running in no time. Price seemed good for the parts and labour used in the repair. Really friendly and professional guy and a credit to the trade. Would definitely recommend and use again. 5 stars
They are the best boiler service I have had and I have had a lot
I recently had my boiler serviced by Darren from smart Boiler Company and would highly recommend. It is a very professionally organised company, from initially booking in to the reminder texts and emails of the date and time of the booking and the text on the day with a very accurate time of arrival. Darren is very knowledgeable and answered all my questions and queries and is also a very clean and tidy engineer and respectful of my property.
Seamless throughout, from enquiry to after care. Excellent service, excellent value, very polite and immaculately clean job. Will be using Darren and Smart Boiler company 100% for further boiler servicing.
Darren reminded us we needed a boiler service. That is so useful as time passes so quickly! The appointment was arranged promptly and we had a phone call when he was 15 mins away. Tidy work too. Would highly recommend
Darren was very efficient. He arrived in good time and was very thorough. He was also very pleasant
Very friendly professional and reliable. Fitting a new boiler & servicing as always been on time with a most efficient service Very comfortable to be able to recommend Smart Boiler Company
Very knowledgeable and fairly priced will use again!
Darren is reliable,pleasant and knowledgeable. He is quick to respond and I have every confidence in his work. We have also met his colleague Adam who is also very good. I can very much recommend him.
I have known and used Darren( Smart Boilers) for more years than i care to remember.The Company and its Staff are totally reliable
Excellent service and very professional. Adam arrived on time and explained everything well. Everything left clean and tidy. Would highly recommend.
We’ve used Darren @ Smart Boiler Company for over 20years. He’s always prompt and reliable. Our current boiler, sourced and installed by himself has been 100% reliable, serviced each year.
Adam arrived and carried out the boiler service in a professional manner with now issues. Left all clean and tidy as per usual. A1 service, I would recommend Darren and his team to all.
Have used Darren from Smart Boiler Company for a few years servicing my boiler - Amazing work and great guy - wouldnt go anywhere else!
Darren is a reliable and efficient .Very happy with work done .
Darren has been servicing our boiler for the last 4 years keeping it in excellent running order. He is friendly, professional and extremely knowledgeable. We wouldn't use anyone else and can throughly recommend the Smart Boiler Company.
Always a pleasure when daz comes to service the boiler etc. Friendly ,clean and trustworthy.been using for 15 years now and never had any problems
We have been using Darren almost as long as we've been in our house. He fitted a new boiler and a few radiators and does the service every year. I won't use anyone else
Adam serviced our boiler efficiently. He's pleasant and helpful and friendly. Shall certainly be using their plumbing services in the future. Very pleased.
Perfect boiler service
Great service from Darren and Adam at Smart Boiler Company. Turned up within the agreed time frame and installed the boiler all work done quickly and efficiently. I would Highly Recommended Smart Boiler Company.
I had a warm welcome with Darren and hes colleague they was very good with my boiler service was quick and very knowledgeable as they are happy to answer questions I would recommend them again 🙂
Great Service from Smart Boiler Company. Darren installed our Boiler five years ago and has carried out the annual service checks ever since. He is efficent,polite, helpful, and always willing to answer any questions you may have.I would definitely recommend Smart Boiler Company.
Great company - helped again with a boiler problem and have set us up for winter - Thank you
Thank you smart boiler company, had a new boiler fitted on Monday by Adam arrived exactly the time stated and did a brilliant job thoroughly recommended to anyone wishing to use the company
Terrific service ..
Adam arrived punctually. Hev carried out a service to boiler and gave helpful advice. Would recommend 🙂
Don't know what happened to our review but just to say can't thank you enough.always friendly . Helpful. On time.. tidy.and does a good job. Pricesare very reasonable.....very pleased with Adam and Darren.thank you.would recommend them any time.mrs I.
Great service from Adam at Smart Boiler Company. Turned up within the agreed time frame and all work done quickly and efficiently. Recommended.
Very happy with Darren’s service. Reliable and service delivered with a smile. He installed 2 Valiant boilers for me.
I have used Smart Boiler Company 3 times in total and I can't fault them. Absolutely great service and will use them in the future. I have had Adam out on all 3 occasions and he has been amazing, all rounder great and helpful guy.
Our boiler thermostat packed up on Sunday afternoon, we were unable to get a signal to turn it on manually. This was the 2nd time this cheapest Honeywell thermostat has packed up within the last 2 years!! Our regular heating engineer who fitted our new boiler and radiators 4 years ago when we moved into this house had retired a few months ago. He passed on his customer list to Darren at Smart Boiler Company. So, my wife phoned Darren the next day (Monday). Darren was very pleasant on the phone and said that he was working at Tamworth on Tuesday, and would call in on us during the afternoon. He arrived within 20 mins after sending a text to my wife. He came prepared with a new thermostat and the small power box. he did an excellent job fitting it and sorting out the settings for us so, the heating would come on, and go off automatically. It's been great having the heating come on automatically. This is the 1st time we have been able to have that luxury during the 4 years after our previous engineer fitted our new boiler and radiators. We always had to do it on manual!! We are both very pleased with Darren and his workmanship, we are also glad that such a friendly and very good, and reliable engineer has taken us on now. I have no hesitation in recommending him and his family firm to anyone who needs a 1st rate heating engineer. Thank you Darren. Cheers, from Brian and Anne Warwood.
Darren came out within a short time and was very friendly, professional and helpful. Got the job done quickly at a fair price. Will use again and would recommend.
Superb service from Darren and Adam. Great communication and very fast service sorting my heating system repair. Very highly recommended A*****
Efficient, on time and excellent service.
Super friendly and efficient service. Would 100% recommend!
Absolutely brilliant workmanship very punctual and always got a smile top man 👍👍
Excellent service. Found defective parts prior to them failing. Very reasonable prices.
Excellent service very flexible with appointments I will be booking for next year
I have been using this company for at least 10 years for boiler replacements and all heating , toilet and sink repairs. Always found jobs to be of high quality. Staff friendly and respectful of our property. All in all excellent value for service received.
Extremely professional, arrived on time and carried out the work to a high standard.
We recently had our boiler serviced and a few minor faults fixed , call out was very quick and efficient, very happy with the service they provided and definitely will be using this company again.
We called on Darren's service, after being basically financially abused by a so called Specialists in electronically controlled systems! THEY were just fly by nights, and attempted to get us to have work done that I KNEW we didn't need!! So I saw them out of our house!! After a great deal of Trawling the Internet, I found Darren, AND AM I GLAD I DID!! He was noted on the HONEYWELL MAKERS, and specialist fitters!! And we wish we had known him before!! He came in and went through our system, and found WHERE our problems were, CORRECTED the whole thing for us, and away our heating went!!! NOT 1 OF THE PREVIOUS PLUMBERS FAULTS NEEDED ATTENTION!!! DARREN is a super guy, with fantastic knowledge of electronics, as well as "bog" standard plumbing!! USE THEM, THEY ARE BRILLIANT!!!
Darren is a credit to his profession. A genuinely nice guy delivering an exceptional service! Right from the start he was punctual, respectful, friendly, hardworking, and knowledgeable. He was really transparent & honest about what he thought the problem might be and his approach to resolving it. Our boiler was demonstrating some erratic behaviour so not your run of the mill issue but Darren soon had it sorted and working happily. The next time I have a boiler issue, need a service or anything gas related I'd have no reservation about using him again, quite simply I can't recommend him highly enough.
I recently noticed my heating was out of sort when it came to timing and temperature. What was more alarming was my bills were getting higher! So, I asked Darren if he could fit a boiler service in for me. Within a week he had slotted me in and arrived thirty minutes early! His professionalism was outstanding. The work was carried out in a timely manner, and my home left tidy. Darren took the time to explain what he had done and showed photos of my boiler to help me understand. He went on to explain functions of my boiler, reprogrammed my thermostat and what the numbers meant on my radiators. My home is warm again and it is not costing me an arm and a leg! I would wholeheartedly recommend Darren for anything boiler related.
Very professional from start to finish. Would recommend without a doubt...thanks.
Darren's work is excellent and to a very high standard I wouldn't hesitate to recommend him to anyone I am extremely happy and a warm customer
Darren was excellent at dismantling and servicing a very old gas fire/back boiler. Thoroughly recommended.
On time and very professional, great communication from start to finish. Would highly recommend.
Couldn't fault the service or the repair, would definitely recommend
Was so grateful that Darren was recommended to us after been let down so many times. He was very prompt and tidy in his work and for that reason would say to anyone who needs a reliable and efficient person this is the man to contact.
Darren was incredibly helpful when booking and confirming what services we needed. I booked boiler service and additional work, this was done quickly, efficiently and cleanly. Darren was friendly, knowledgeable and professional. Invoicing and payment plus certificate all done effortlessly will definitely recommend
“One of home insurance clients contacted us advising his boiler had broken down and he has no heating, regretfully the client had not taken out any boiler breakdown cover with his home insurance. The gentleman was quite elderly and also caring for his wife who’s health was vulnerable and needed the heating fixed urgently. The client didn’t know of any plumbers or boiler repair specialists and was quite distressed, we offered to call Darren Russell for him – exchanged contact details and before you know it Darren had been out the clients house to fix the problem. A shining example of going above and beyond, thank you Darren.” Top Marques Insurance
Darren was highly professional at all times and went above and beyond with his service. He was persistent with fixing my fire and ensured that it was safe and working properly before he left. Highly recommend.
In these unprecedented times I was incredibly impressed with Darren’s cleanliness, consideration for my family’s safety and the effectiveness of his work (especially considering this was the first time he worked for us). Even after the service had been completed Darren gave us guidance on how to save money on our heating costs with a minor tweak to our boiler settings. For certain, Darren will be our immediate call to action for any future boiler issues we have - thanks Darren.
Great reliable service would definitely recommend.
In these difficult times I found Smart Boiler company a pleasure to deal with. Very thorough with our boiler service and happy with genuine price. Will definitely be setting up a service plan for the future.
Darren sent message and e mail to confirm visit and a reminder on day of visit. He arrived on time wearing a mask and socially distancing. We had had trouble with our shower so he came in took a look at it and said we needed a new one. He left and fetched us a new shower and returned within minutes to fit it leaving no mess and taking away all rubbish. Absolutely brilliant service can’t recommend him highly enough we wouldn’t use anyone else.
A first class service from start to finish by a highly qualified engineer. Would highly recommend this company.
I requested Darren to service my own boiler plus a rental property boiler. He arrived on time, was very tidy whilst he worked and ensured everything was working properly before left. We called him back for some extra work which was carried out to our requirements and professionally. Highly recommended and will use again, thank you
Darren was first class from start to finish. Knowledgeable on products and service,tidy worker and worked safely whilst in these times. Highly recommended *****
Fantastic service on time really good price wicked job definitely recommended. Definitely will use them again
Darren is fantastic at what he does super friendly very reliable,very knowledgeable and tidy cant reccomend enough
Recently used “Smart Boiler Company” to replace an immersion heater tank as it had sprung a leak. Having explained the issue to Darren he advised and installed as to minimise disruption with a more efficient tank. Very tidy and neat finish with all work carried out, highly recommended.
Darren came over really quickly to diagnose the problem. He completed the work quickly and with minimal disruption or mess. Great price, and highly recommended
Darren was professional from start to finish, he was prompt to respond to my calls when my boiler failed and got an engineer to me the next day. My new boiler was fitted with the minimum of fuss and mess, would always recommend ⭐️⭐️⭐️⭐️⭐️
Great service would highly reccomend.
Great to find a decent plumber who’s not out to rip you off. All work has been carried out to great standard. He managed to resolve issues where others had previously failed. Honestly I cannot recommend enough.
After being disappointed with previous plumbers I had used in the past, I finally came accross Darren. His work has always been to a very high standard, good prices, punctual and professional at all times. I won't use anybody else now. Have used Darren for several years now with complete satisfaction.
Darren contacted us through Checkatrade. He came out and was nothing but professional. He fixed our boiler and he charged us less than half it would have cost us if we hadnt of been let down by Homecare. I would definitely recommend Darren and will be saving his number for future reference.
Darren fitted our new boiler while we were away on Holiday. We chose Darren after he had been recommended to us by another plumber. We didn’t regret our choice. He was better informed about the boiler we had chosen than I could possible have hope for and helped us every step of the way. He left our house spotless and sent me a video update everyday to show us what he had done. Truly 5 star service in every sense of the word. Cannot recommend Darren any more highly, if I could have given him 6 stars I would have done!
Would highly recommend to anyone. Fab service!
Excellent job done by a nice bloke at a fair price.
Brilliant job! Very quick and efficient.
Daz has done several jobs for me over the years including a full heating system. He’s also done the same for my mom and partner, I wouldn’t call anyone else out. The best thing a friend ever did was recommend daz.
Excellent service. Very reliable and first class work.
Very friendly, and efficient service, professional and prompt.
Darren was recommended to us by Viessmann, we had many gas engineers come and visit us however none of them were as knowledgeable as Darren. Our requirements were much more than a basic boiler. Darren recommended a solution covering under-floor heating, additional radiators and hot water storage, all of this required specialist set-up of low loss headers, mixers, etc. Darren is a technical expert with a sound technical knowledge spanning gas, water, technical set-up and weather compensation. Above and beyond this Darren is polite, helpful and easy to work with. Darren also worked around the changes to timeframes and various other trades on site. Recommended without hesitation.
Great service, reliable and friendly. Even a little job was done professionally. Highly recommended.
Great service , fast and reliable work is excellent would recommend to anyone as very friendly Carla Gutteridge
Daz has been a survivor for me 6yrs ago when I needed a boiler fitting urgently in Winter and ever since has been professional in his conduct and business skills. My boiler gets serviced yearly and always goes over and beyond to rescue me during the beast from the east winter time. Thanks mate
Timely responses. Arrived on time. Pleasant individual an accurate work with decent price. Highly recommended.
I’ve used Darren a couple of times for various jobs in my house including a boiler service and having a smart thermostat fitted. There’s no way I would use anybody else from now on. Darren came when he said he was going to come and got on with his work efficiently. He’s even been available over text message for advice late on a Friday evening. If you’re looking for a reliable workman to sort your plumbing and heating issues then Darren is your man. I’d 100% recommend him to anyone.
Darren is very professional, punctual and friendly. His workmanship is excellent and not like many engineers offers quality after sales support.
good service and a quick response when I need it. always helpful
Great service and very professional. Highly recommended and will use again.
Darren helped my parents with their broken boiler system at very short notice. He was polite and very professional. Darren was recommended to me and I would have no hesitation in recommending him to anyone. He has since serviced the boiler and all is just great.
Very proffesional and friendly. Came on time eith no cancellations on numerous jobs! Work was carried out efficiently and left 0 mess! Wish there were more traders out there like this. Highly reccomended!
Would highly recommend Darren! I’m a young woman living on my own; he refitted new radiators through and added extra radiators in rooms that didn’t have any. When he initially came to give the quote, he made me feel so at ease. He sent the quote over and I thought it was very reasonable for 2 days work. While working at my home he was very polite and cleaned up after himself. The pipe work looks very neat and tidy and I’m finally warm in my new house ! Will be using again should I ever need any more work doing. 😁
First Time customers excellent service. Re location of new boiler and new radiators throughout the property. Darren worked really hard to get it done. so impressed with attention to detail /workmanship. Will definitely use Darren again when it comes round for the annual service.
First class service he has serviced our boiler for the last 9 years never late clean and tidy would recommend to everyone. Cheers Daz
I am really pleased with the professionalism and high standards set by this Company. Darren was punctual.efficient and honest.I will certainly use him again and have recommended to other people.
Excellent service. Would highly recommend. Excellent and would highly recommend. Very professional even liaising with my neighbour to gain access to the property. Keeping me informed as to problem and cost of repair. Very pleased with the work and very competitively priced. Asked him to do annual service too and again couldn't fault him. 5* Thank you Darren
I have been a long time customer of Darren's purely for the excellent service and aftersales support that he has given me over many years. There has been times when I've been absolutely stuck with no heating or hot water and Darren has popped round to help at a moment's notice. I would highly recommend him to any one who is looking for a quality service. 👍👍
Second year Darren has done the annual service on the boiler Highly recommend 👍
I have used Darren in the past to service my Viessman boiler which many people wouldn't touch, and I was impressed all round. Needless to say, I have again used Darren for my new property and once again he provided a top class service. Very helpful, pleasant and can't do enough for you as a customer which is rare across tradesman nowadays. I would recommend Darren every time without hesitation.
Excellent customer service with great speed and attention to detail. I would definitely recommend to any friend or family member. 5 star service by Darren Russell... “never had the home so warm!” Thank you Smart Boiler Company kindest Regards Simon
Highly recommend Darren. High quality standard of work. Punctual,reliable and tidy. Affordable and competitive pricing.
Excellent service from Darren, I will definitely use him again and recommend him to family/friends. 😃
Excellent service , highly recommended
Excellent service always answers your call and gets back to you reliable workmanship I would recommend to family & friends
Darren is a very professional, clean, curtious engineer who does an amazing job on boilers & fires..I would recommend him to anyone..
Darren is a first class tradesman I would recommend him to anyone his work is first class always clean and tidy
Darren was very efficient and reliable. Great professional service and will definitely use him again
Well, what can we say? Darren is a professional who listens to the client’s requirements and uses his expertise to delivery a quality service unsurpassed by any former trades person I have used. My partner and I are renovating a period property and Darren has been wonderful to work with. He is trustworthy and reliable and responds instantly to any concerns. He provides excellent value for money. Thank you Darren and we are looking forward to seeing you again once our project is complete.
Very pleased with my new boiler. Efficient, reliable service which was followed up by a phone call a week later to make sure I was happy with everything. Would definitely recommend.
Would highly recommend Darren, extremely professional, honest, offrrs a great service and always at the end of the phone 😁
Just had a new boiler fitted and it is fantastic. Great reliable service and even everywhere cleaned. Thanks to Darren
excellent workmanship quality after sales support highly recommended
Excellent and reliable service!!
Highly recommend Darren he was quick to quote and service my boiler and fit cast iron radiators. Couldn't fault him at all great service
Fantastic service. Very professional and tidy. Would highly recommend Darren to anyone.
Used Darren for servicing and fitting a new viessman boiler. Cannot fault Darren for service and price, HIGHLY RECOMMEND
Darren is professional plumber and a great guy. He's been servicing boiler in my property in Wednesfield for few years. I would highly recommend Darren if you need any plumbing job done.
1st class plumber, no nonsense.
Darren has fitted and maintained Central Heating Systems in both of my rental properties over the past few years. He is always reliable and gets the job done in no time!
Excellent service and a great help , I would highly reccomend 👍🏻
Totally trust worthy. Wouldn't call anyone else. Simple.
Knowledgeable friendly and efficient and easily contactable -fitted a boiler for us-highly recommended .
Darren is a top tradesman. His knowledge and attention to detail are second to none. His work is done to a high standard and leaves his work area clean and tidy. I wouldn't hesitate to recommend Darren for any plumbing, heating and gas job.
Darren Russell runs an excellent business. Always happy and approachable, work never feels like an effort to him. Extremely knowledgeable in all aspects of gas engineering and plumbing, his years of work in the industry, both on the tools and running a business are apparent. He's always on time and the job is always completed to high standard. Having now moved into the same industry myself, the work that was top notch as a customer is now even better as I now understand the type of time and effort it takes to be as caring towards the job and the customer as he is. Excellant business, outstanding work, extensive understanding and a thoroughly nice bloke. 5 stars all day long.
I have used Darren on a number of properties going back 5 years and he has always done a great job. He has carried out the jobs professionally and efficiently and is always on time and keeps me posted on the work done or to be done as I am not always at the properties. I have no hesitation in recommending Darren to friends and family. Keep up the great standards Darren.
Excellent level of service, would highly recommend
Fab service. Always answers calls or phones back promptly. Always turns up when he says. Friendly, helpful and good at his job!
Darren is a shining example of what a tradesman should be. He is punctual, hard working and extremely professional. Darren installed and relocated a new combi boiler for me and decommissioned my old conventional boiler. his work is excellent and very neat & tidy. Darren cares about you as a customer and show upmost respect for your property while on site, he is extremely knowledgeable in his profession and always happy to take a call even if its just for advice. Quality work from a top quality bloke, can highly recommend him for any of your plumbing needs.
Clean tidy and quality workmanship. Highly recommended
Highly knowledgeable heating engineer with a very professional. attitude to his work.
Darren has looked after my Auntie's boiler and gas fire and provided excellent service over the last few years.
I highly recommend Darren. He turned up on time and there was no mess when he left. 100% confidence in Darren and his company.
We can’t recommend Darren enough. He’s been to us a number of times and each time has been extremely professional, quick and tidy. We’ve never had to wait long for him to come and has always fixed the issues we’ve had promptly and efficiently. Highly recommend for all your plumbing needs.
Darren is a great guy, he's worked on our properties for quite a few years now, always gives us good advice and suggestions for work due and te service is fantastic. Absolutely no problems with him or the company. Can't recommend him highly enough.
Darren is a very knowledgeable engineer always does a thorough job at a fair price I would have no trouble recommending him to family and friends
Area
Areas covered
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 5:00 PM
- Saturday8:00 AM – 1:00 PM
- SundayClosed
Additional information
- Incorporated 2020
- Gas engineer
- MCS IAA-10336
- Free quotes
- Domestic work
- Commercial work
- Card payments accepted
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