Town and Country Heating and Plumbing

Excellent value for money. Tidy workmen. Can't thank the company enough for the prompt service..would highly recommend them.

We used Steve before he joined Town & Country and when he moved, we moved with him. Steve did our first boiler service and some other work on the house for us and has now been servicing our boiler since 2021. We're super happy with the service we get from both Steve and Town & Country. It doesn't matter who I deal with, they are always polite and professional. We'd recommend them to anyone who asks.

Excellent service, friendly knowledgeable staff. A good experience, as usual

Town & Country Heating and Plumbing offer and amazing service. Gas engineer who came to service our boiler was very knowledgeable and extremely efficient. I would definitely recommend this Company

Always receive excellent service and would highly recommend.

Engineer Steve, Fabulous! Efficient! Friendly! Knowledgeable! A huge help of information about my new boiler. THANK YOU

Cant fault the engineer who service my boiler, he was within the window and incredibly friendly, completed the service nice and quickly. All while doing a fab job, very professional, recommend :)

Great experience

They serviced my boiler and sorted out an issue. The engineer was very good and polite. Will use again next year.

We recently had our annual gas boiler service completed by Town & Country Heating and Plumbing Limited, and the experience was excellent from Claire’s friendly and efficient scheduling of the visit, where engineer Iain was a professional, courteous, and great ambassador to the company. He arrived on time, treated our home with respect, and worked efficiently while keeping everything clean and tidy. Iain was also incredibly friendly and approachable, taking the time to explain what he was doing and offering helpful advice on how to keep our boiler running smoothly. It’s reassuring to know we’re in safe hands with a company that values both quality service and customer care. I can highly recommend this company, and we’ll be using them again next year.

Boiler service carried out in a timely and efficient manner. Will continue to use as my regular boiler servicing company.

Town & Country have serviced my boiler a few years running now and have always sent professional, knowledgeable engineers. Highly recommend them!

Excellent company - as always a quick response and call out to get the Combi boiler running again. Many thanks - much appreciated.

Claire in the office is an absolute gem. The team here are brilliant at what they do 😁 Speedy and efficient service, with quality repairs carried out.

Town & Country were efficient & friendly company to use. Not only carried out the job they also gave me great advice & will definitely be using them again. Can highly recommend.

Very poor service. Bodged a job, over charged and even charged 2 hours for sourcing a radiator! Stay clear & find someone else if you want a proper job. They charged for travel, they said they were here for 8 hours but wasn’t, have cctv to prove. Very unprofessional. Edited - please ignore their comment, it has not been resolved. I’ve had to pay a plumber to come and sort it out from another company

The technicians are competent and do good work, which is normally priced at an hourly rate. However, beware, this is negated by opaque and dubious invoicing of jobs lasting a day or more. Despite the job only being 15 mins outside the Gloucester area, the final invoice contained unexpected charges for : (a ) an hour for initial viewing (b) 2.5 hours travel time inc picking up parts at start of each day!, (c) un-itemised lump charge for parts used. They should either uplift their basic hourly rate to cover time not spent at the work site or be completely transparent upfront about the final cost. In addition, parts should be fully itemised. Generally, customers don't mind paying a bit more as long they are told beforehand so that they can make an informed decision. Lack of transparency is ultimately counterproductive in gaining or retaining customers. Furthermore, they never responded to queries on a potential separate job despite repeated phone calls and an email.

quick service. the receptionist was really friendly.

Amazing. Great service and great people. I would highly recommend Town and Country.

Very helpful in arranging boiler servicing of multiple boilers in different properties on the same day. Also offer good value service from helpful plumbing and gas engineers.

Very friendly and helpful service would highly recommend 👌

At school we had a major problem that could have potentially resulted in not opening for the start of term. T & C sorted it for us. Thanks

My in laws engaged the company to install heating and plumbing in a renovation if their home. We pointed out that my 83 year old father in law is terminally ill, so time was of the essence. They quoted a cash payment for labour and were to provide us a list of material to purchase. On the agreed commencement date, the company failed to turn up. Instead emailing to state that they couldn’t make enough profit from the job unless they bought the materials, and significantly marked up the prices. Given my father in laws illness this is not the action of a company that I would recommend you engage without serious consideration.

Brilliant company