PRIORITY ONE PLUMBING & HEATING LIMITED
4.9(48)Tewkesbury • MCS • NAPIT • OFTEC • RECC




About
PRIORITY ONE PLUMBING & HEATING LIMITED is a plumbing and heating firm based in Tewkesbury, covering Cheltenham and Gloucester too. They service, repair and install boilers, put in central heating, underfloor heating and heat pumps, and fit radiators and heating controls. They take on domestic, commercial and landlord work, and they give free quotes.
Services
Heat pump installation
Radiator installation and replacement
Power flush
Reviews
4.9
Exceptional service from Priority One Plumbing & Heating. From the first point of contact, the team was professional, responsive, and a pleasure to deal with. The engineer arrived promptly, quickly identified the issue, and completed the work to an excellent standard with great attention to detail. Everything was explained clearly, the pricing was fair, and the work area was left spotless. It's reassuring to find a company that genuinely values quality workmanship and customer satisfaction. I wouldn't hesitate to recommend Priority One Plumbing & Heating to anyone looking for reliable and professional plumbing and heating services. A thoroughly deserved five-star rating!
A quick turn around to a boiler service. Very knowledge, very thorough and someone who was happy to work around shift workers. It's great to have found a trustworthy company. I will use them again.
Rob installed my boiler and complete new pipe work for my extension a couple of years back. He has been servicing my boiler ever since. He provides a very professional service and goes that extra mile to resolve any issues.
Rob did a fantastic job when installing the new boiler and I have been really happy with the whole customer service that I received from Priority One Heating and Plumbing.
A previous plumber had left us without central heating due to a problem with the boiler, Rob was able to quickly diagnose the problem and provide a solution at short notice. We had Rob booked in to look at our house for an Air-source heat pump install, we contacted Rob before his visit to see if he could also look at the issues we were having with our boiler, thanking him for pivoting so quickly to get the problem fixed.
It was only a small job, but excellent service and super quick.
Have used Rob on both rentals and my own home. From complete system changes to safety certification he is always professional and easy to deal with.
Got in contact with Rob about a boiler service and booked me in the next day. Whilst doing the service, he found an issue with the installation that was causing fault codes so we booked Rob in to fix it. Came at 8.30 on the dot, explained the plan clearly and afterwards told me about potential issues that might crop up and how to fix them myself. Overall a great service and at very affordable pricing 👍🏻
We are an older couple who had Rob to fit a new boiler. He was very patient and explained everything to us step by step. Also servicing very professional and thorough. Would definitely recommend Rob.
Had the whole heating system serviced by Rob as I was selling the family home. An up to date safety certificate is required as part of this process. The old boiler sadly was not up to standard and needed replacing. All work done including rerouting pipework was neatly done giving it a professional look. All radiators flushed and running correctly. Very pleased with the results. The cost for the work done I thought was very fair. Would happily recommend Rob and his team at Priority One to family and friends.
Good reliable service Rob is always available to help
Rob completes all of our yearly inspections. He is extremely knowledgeable and efficient. Very clean as well
We’ve used Priority One Plumbing & Heating several times now at our home in Gloucester, we always receive a great service. They have all the relevant services including underfloor heating and boiler servicing and are gas safe registered. Highly recommend them.
Priority One Plumbing & Heating is the go to business for all your needs regarding plumbing and heating. I have been a customer for over 10 years and I have been satisfied with their service from day one. They are very trustworthy, knowledgeable and reliable. Ever year they come and do the annual service without me having to chase them. Once we had a boiler failure and within hours they came and fixed the issue. I can highly recommend them.
At a time of very cold crisis Rob and his team were very fast and very helpful replacing a combi boiler. Many Thanks.
Rob has installed a boiler for me and has done the gas safety check every year, a bit expensive, but will keep going back because I like working with him.
Rob installed our combi boiler ten year ago and has serviced it each year. To date it runs as good as new and Rob and his colleagues are always courteous and provide a good and reasonably priced service. He has move radiators for me with the same consistent high standard of work.
Very reliable servicing with good customer service skills, nothing too much trouble.
Fitted a new boiler and replaced micro bore pipes, polite and tidy, kept us informed. Has serviced our boiler. On time reasonable price, we'll recommend.
Rob has been servicing our boilers for many years and has even fitted a new boiler and new radiators during that time. He is always very polite and friendly and does a great job. We’ve always been happy with his work, his attitude and his willingness to help. Highly recommend!
Rob responded quickly to me when I contacted him about my leaking radiator. He came to look at it quickly and was really helpful. He also fitted my new central heating system for me and was very professional. Would definitely recommend.
Rob did the plumbing for our recent kitchen extension in Churchdown involving removing, moving and adding new radiators and moving all the pipe work for the kitchen sink and dishwasher. We couldn’t be happier with his work. Rob was friendly, knowledgeable and polite and work was carried out to a high standard. Not only will we be contacting Rob for future plumbing and heating work but we will be recommending him to others.
Rob and his team fitted a new boiler 2 years ago (solving some long standing fault issues along the way) and have been servicing it annually since then... cost effective, reliable, quick turn around, good problem solving, tidy, personable, all around very professional... so much better than our previous experiences! Have been recommending to family and friends.
I recently had my boiler serviced by Priority One Plumbing & Heating and couldn’t be happier with the experience. Rob was punctual, professional, and extremely thorough throughout the entire service. He took the time to explain everything clearly and was very patient with my many questions, making sure I fully understood the work being carried out. It’s reassuring to have such knowledgeable and attentive service. I would highly recommend Priority One to anyone looking for reliable and friendly boiler servicing.
Great job, as usual. Highly recommended.
Cannot recommend Rob enough, we were thinking about underfloor heating for our Kitchen in an older property in Highnam, Priority One gave a competitive quote and were clean and professional throughout. Really happy with our new toasty floor!
Priority One came to my house in Brockworth, Gloucester to fit a new boiler and a new shower system in my bathroom. He now services the boiler yearly. His customer service is second to none. He is very reliable and helpful. Would recommend to anyone who needs a good quality plumper!
Rob was very kind and helpful in giving us time quickly and then getting our boiler back working in peak winters and was patient with our queries regarding getting it changed.
quick and efficient boiler service, the team were very professional and in and out in a flash! Great value for money
Priority One Plumbing resolved a plumbing issue and installed a new system boiler at a competitive rate. They are very professional and reliable.
Rob installed my boiler without any hassle, and he has carried out all the servicing these past 7 years. The boiler always works faultlessly. Great Co.
I hired Rob and his apprentice to update a pretty old heating system. They fit a new combi boiler, removed all the tanks, adapted the pipework and ran tests to check the system. The work was completed to a high standard and done in good time. They were both friendly and professional.
New combi boiler, power shower and hive hub fitted. Excellent work all carried out in a very professional manner. Very pleased with pricing. Good honest no fuss engineer who knows his stuff. Would highly recommend.
They replaced an oil boiler in September 2022. We found them to be very professional and courteous. We have no hesitation in recommending Priority ONE Plumbing. We would use them again.
I give priority one plumbing and heating limited ( FIVE BIG STARS ) for this reason. 1 after the phone was answered 1st time I explained the boiler replacement to rob and sent him 2 photos and within the hour he gave me a very competitive price for the work. 2 I phoned rob on the Friday and as promised 3 days later on the Monday the gas registered engineer arrived and worked a long day to he completed the boiler exchange the same day. That evening we had hot water and heating. 3 both gas engineers rob and Mike were professional in every way they even managed to supplying the correct 30kw boiler and thoroughly explained how it all worked. 4 rob and Mike we’re on time and gave a good service both were curious and worked clean and Tidy well taking pride in the job in hand. 5 The aftercare was excellent rob came to our home a few days later to confirm we understood the running of the boiler and to confirm the details for our guarantee and approximately 7 days later we received our building registrations compliance certificate arrived. Great job thanks guys.
Rob was helpful and friendly, efficient and a good price. We would definitely recommend and use again.
Fantastic job great service thankyou so much Rob
Rob provided a very competitive quote. My new combi boiler was fitted without any issues. My old boiler was removed along with the hot water tank and all the tanks in the attic. The work was completed in the agreed time. I would not have any hesitation in recommending Rob.
Rob recently fitted a new combi boiler for us. Fantastic job, friendly and reliable service. Turned up when he said he'd turn up, did what he said he'd do, and charged what he said he'd charge. Left the place clean and tidy. Very impressed and happy to recommend.
Had priority one install a new boiler and radiators. Rob did a great job and I'm very happy with the finished work, would have no hesitation recommending to anyone.
Robert did an excellent job fitting our new cloakroom suite, moving a radiator and servicing our boiler. He is very knowledgeable and gave us good advice. He is a very neat worker and always showed up bang on time. We will 100% use Robert again.
Rob was able to turn up at short notice to service our Combi boiler. Excellent service. Thank you
Rob removed one radiator and pipes for us, as well as replacing another. Rob was polite, friendly and punctual. We were very pleased with the work carried out and the price was fair too. We have already called Rob to get a quote for more plumbing work. Happy customers who are happy to use Rob's services again!
I used Rob from Priority One plumbing and heating during a house renovation project I was carrying out. He installed a brand new central heating System which included a new boiler and radiators throughout and also first and second fixed my kitchen, utility and bathroom. This was all done for a very competitive and fair price. Communication was good throughout and Rob provided great suggestions for things such as the new location of the boiler and routing of a new gas pipe. He was always prompt in his appointments and all work was carried out to an excellent standard. The service I received from Priority one was second to none. Rob is a very professional tradesman with years of experience. I have since continued to use his services for my rental properties as his standard of work, punctuality and cleanliness make him a very reliable contact. I highly recommend Priority One plumbing and heating for a 5 star service!
Boiler fitted by Rob I’m June. Very professional, clean and tidy. Value for money and what a lovely chap. Would highly reccomend for all your plumbing needs.
Area
Areas covered
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- Saturday8:00 AM – 2:00 PM
- SundayClosed
Additional information
- Incorporated 2015
- Gas engineer
- MCS NAP-77145
- NAPIT
- OFTEC
- RECC
- Landlord work
- Owner: Robert Calienda
- Insured with Commercial Express
- Gas Safe Registered
- OFTEC Certified
- NAPIT 77145 Certification
- LCL Award - Installation & Maintenance of Air Source Heat Pumps
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