County Boiler Services Ltd
3.9(25)Tewkesbury • OFTEC
Services
Power flush
Heat pump installation
Oil boiler installation
Reviews
3.9
Some customers praise County Boiler Services Ltd for friendly, polite and professional service, with boiler installations and repairs described as neat, tidy and well done. Several reviewers say they have used the firm for years and would recommend it, and one reports a leak found and fixed at low cost after another company quoted for a new boiler. Others report poor communication or no-shows: one had an appointment cancelled on the morning it was due, another waited in for a boiler replacement visit and no one arrived, and one says calls were not returned after booking a service. One reviewer says a visit about a replacement boiler gave no useful advice or answers to questions. A reviewer also reports that booking a service five weeks ahead led to being told on the day that Sandyford boilers were no longer serviced.
Used them to service our boiler. Sent a reminder in January this year (2026). Contacted them to say yes we wanted boiler service. I phoned to make an appointment, after a wait, answer phone came on to 'say all lines busy and to leave a message' which I did. Still waiting for their call. Also sent enquiry about it aswell. We needed the boiler servicing so another company has come out and done it. County Boilers your loss other Company their gain! As we will be using them in future even to replace 2 new bathroom radiators.
For years County Boilers have serviced our Sandyford Boiler. We booked an appointment 5 weeks ago. On the very morning they were due to service our boiler again they phoned to say they don't service Sandyford boilers anymore. Beggars belief why they didn't notify as when we first booked the appointment. Useless. Left us in a difficult situation.
Excellent service from start to finish.
Had an appointment for someone to come out to look at replacing our boiler this morning. We stayed in and no one turned up, no call to say running late. Rang to cancel and will go elsewhere. Obviously cannot be relied on.
Not the cheapest in the area but you can rely on a good job and good customer service.
Very goog installation, very neat and tidy. Technician was very helpful and informative.
Highly recommend. Have used county boilers for years. Our old boiler packed up 3 weeks before Christmas and they came out diagnosed and managed to install nice new Worcester Bosch boiler so we were up and running before Christmas. Very professional and courteous service. Thank you County Boilers ☺
Excellent service!
Had a new boiler fitted. The whole process was easy from quote to installation. The engineer who did the fitting was friendly and professional, and his attention to detail was excellent. He did a really good job. Price was good as well.
This business is highly recommended and provides a first class service. Once again to the rescue and once again an excellent service. Last time it was the central heating pump which failed and this time it was the boiler which wouldn't fire up. I can't thank them enough for finding the time at short notice for a boiler repair so close to Christmas when everyone in their profession is inundated.
Reliable, excellent service, helpful engineers.... always
Called in CBS when the company I normally use told me I needed a new oil boiler and quoted me £4700. CBS inspected the boiler and identified the leak caused by a failed washer costing £2! asked them to carry out service and full check. Final bill was nowhere near £4700! Dameon was very polite and friendly, inspired confidence and made no mess. Would not hesitate to recommend CBS. Good old fashioned high quality service, what a pleasant change!
Came and did service as booked.
Highly recommend this company , very efficient and friendly service. Ed who came out to diagnose and fix our boiler is a lovely professional guy.Deffo will be using their services for future servicing requirements.
The service from County Boilers is excellent, they are efficient and reliable. I would not hesitate to recommend them to anyone.
County Boilers come Highly recommended 5 Stars. Extremely efficient and prompt service. Both engineers that came out, Ed & Richard (one to diagnose, the other to install the part when it arrived), were professional, courteous, tidy & friendly. I would never go anywhere else now that I have found this company!!!
Had a CBS chap around to discuss options for a replacement boiler. Came up with many reasons why something couldn’t be done and unable to give any meaningful advice or answers to reasonable questions. I think the elephant in the room was that he didn’t want the work. Would have been better for both of us if he had admitted that earlier rather than wasting both of our time.
Booked these people a week ago and they didn't show up. Also, they never returned my calls. Disappointed.
Outstanding service for gas appliancesfrom expert and charming staff . I have no hesitation in endorsing County Boilers.
Dear Richard, Just wanted to say a big thank you for replacing our boiler at such short notice this week. Your guys were on time, so polite and friendly and completed the job with no fuss or trouble and even hoovered when they finished the job! We can not recommend you enough. Many thanks
Area
Opening times
- Monday8:00 AM – 4:00 PM
- Tuesday8:00 AM – 4:00 PM
- Wednesday8:00 AM – 4:00 PM
- Thursday8:00 AM – 4:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2003
- Gas engineer
- OFTEC
- Free quotes
- Commercial work
- Landlord work
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