Etta Plumbing and Heating Services Ltd

Installed by boiler in Derby and were very fast and professional. Thanks ETTA

I've been using Etta Plumbing & Heating for some time now through my work, where we manage a number of residential properties. They've come to our rescue on more than one occasion, often completing repairs within a very short timeframe when urgency has been required. The team are always professional, reliable and keep me updated throughout the process, which is invaluable when managing properties and tenants. Their communication is excellent, the quality of their work has always been first class, and I wouldn't hesitate to recommend them.

Have to take time to write this after the appalling and unbelievable attitude of the company and office staff, Came to give a quote promised everything delivered zero, lucky escape from a 10k contract, TREAD CAREFULLY WITH THIS COMPANY I HAD LUCK ESCAPE

Feel so ripped off. Charged me £80 for a 10 minute job and replaced a small rubber part on the sink. Took a week to get to me. Very over priced. Update - I did ring you after the job to discuss payment. You told me that's how much it costs. I was merely stating I feel you over charged me for a 10 minute job. Shouldn't be £80 surly? (takes me a whole day to make that!)

Absolute first class service. Complicated problem that was inherited and Etta Plumbing were the only company that really went beyond to try and sort it . Highly recommend

We would highly recommend Etta. They have been looking after our central heating for some years now but this winter the boiler reported a fault and stopped working. Our system is old with various alterations and accessibility problems which meant that the cause of the problem took a lot of finding. However, Etta's excellent heating engineers were not to be defeated. Although the boiler was failing to work it was actually the pump that was at fault. We now have a fully working system with a new pump. Thank you Etta for getting to the bottom of the problem and not jumping to conclusions and unnecessarily replacing the boiler.

Wow! Decent companies to exist 👏 Just had a new oil boiler fitted! They keep in touch with texts, on time, professional and reliable! 5 star service and will always highly recommend. Thank you.

Etta just fitted our new boiler, it was excellent service, the plumbers were fantastic, clean and tidy and we fully recommend this company.

Many contract engineers of late plug in a combustion analyser, quick visual check and gone after 10 mins! Etta are old skool - professional, skilled, take their time as methodical and offer flexible appointments at a competitive price. 3 annual boiler services under my belt and a gas survey for a house sale. Invoiced down the line so no upfront payment either. All good.

I have used Etta Plumbing for my boilers annual service for the past 3 years and have this week had to call them as my boiler developed a problem leaving me with no heating / hot water when temperatures were well below freezing. I thought there would be no hope of getting an engineer out quickly but they managed to get out to fix the boiler the same day despite evidently being extremely busy. I can't fault their service or the helpfulness of Jim or Marc.

An excellent service from beginning to the end. Just what we hoped for; we will certainly be recommending and using again. Thank you for your attention and the courteous, diligent approach during completion of the work at our property. P & G Summerfield

My tenant was very pleased...must check as don't think I've paid them yet.

We used Etta for installation of 2 new radiators. Fantastic service and detailed surveying of the best way to complete the job. Costs were detailed and upfront. Fantastic communication from Steve and the guys who came to do the job were spot on. Steve has also taken out of hours phone calls to get my heating system back up and running after a valve failed(not related to the installation). Highly recommend using Etta.

ETTA. Thanks very much. Another excellent job. Just like the others .

I have used Etta to maintain my domestic gas appliances and boiler for over 10-years. The engineers are all professional, responsive and friendly; providing an efficient, excellent service. Highly recommended.

Fab service from start to finish! We had thermo valves on all radiators, a system treatment and an area of piped underfloor heating plumbed in. Steve took the time to make sure we understood what would be done and how it would then work with the old system. On the day we were booked in, the guys arrived on time, were professional and friendly, and definitely knew their stuff. The jobs were done well within the timescale promised. the guys were very tidy and left no mess or water leakage. The system works brilliantly and the new underfloor heating is lovely and warm. Many thanks for the professional service, based on the work we had done, I would recommend these guys for your heating needs.

I’ve bought two boilers (different properties), a couple of replacement radiators and years of annual services from ETTA, they’ve never let me down, saved me a small fortune and given me superior service compared to my previous “big name” supplier. To their credit, they have even queried my requests on a couple of occasions and suggested a better lower cost option.

Nice friendly, plumbing and heating engineers. They know what they are doing but with that goes a price tag. That said they saved me money by fixing my combi boiler when other plumbers were recommending that I replace it :)

Etta plumbing and heating to me is the best people in derby they are all very friendly and they all seem to know what they are doing

John Haines

Zero stars really! Never answered the phone after my first call, plumbed my dishwasher into the hot water so it wouldn't work, but ended up having to pay another firm to correct their work as they didn't answer the phone or respond to messages left to ring me back for over three weeks. Avoid!

Amazing! These guys diagnosed the problem with my boiler over the phone, and then talked me through how to fix it then and there!

Fantastic plumber. Always do a great job

Etta provided us we an excellent service! Boiler fixed and serviced in under 24 hours (from contacting them for help!) A professional and friendly company. I would recommend these guys! Thank you Etta Plumbing!

Etta did a great job again. Steve the boss came out to price up some domestic plumbing work, additional outside taps, fit a few new radiators, pressurize the heating system move a gas pipe, fix a few leaking radiator joints, remove a gas heater. Lots of small bits. Steve gave me his price, which was perfectly acceptable. Then he gave me a date for the work to be done whilst he was still with us. His team came (2 plumbers and an apprentice). The tradesmen were professional, cleaned up behind them. I cannot fault there work, it is well though out, and Steve makes sure the best & neatest job is done. I cannot recommend them enough. Thank you Etta and team.

Excellent boiler engineer service! Were on time, explained what the problem was (low pressure fault) and fixed it right away. Thanks again

Did a superb job fitting a new boiler. Highly recommended!

Etta were brilliant. Steve thought of routing for new pipework that none of the other companies thought of that meant minimal disruption to walls and ceilings. The work was first class and they came and rebalanced the system when necessary for no extra charge. They also went above and beyond where servicing was concerned. The only snag is that Steve demands gourmet coffee, but we can live with that in return for a great service. Thanks again.