Affordable Response

Excellent service from Denis! After our boiler packed up, he responded immediately and managed to fit us in for a full replacement within 48 hours of our first call. The installation was seamless, clean, and completed to a very high standard. It’s rare to find such a reliable tradesman who can turn around a job that quickly without compromising on quality. I would definitely use him again.

Denis at Affordable Response not only efficiently solved our Central Heating issues … but was very patient and personable (it was not just another job). We would not hesitate to recommend Denis to anyone in the Leicester area who needs honest knowledgeable friendly support to quickly solve a Central Heating issue at a fair cost in your home

Denis came over on a Saturday to help with my boiler. 10/10 professional, would definitely recommend!

Requested a quote for a repair, spoke to Dennis on the phone, he said he could come out Saturday 10/01/2026 9:00am Called him prior as in two days before to note down my address. Saturday comes NO SHOW, NO MESSAGE, NO CALL. 0*

I can't thank Denis and his team enough for their outstanding customer service and work ethic. The whole process from emergency call out to completion of works was professional and caring. I highly recommend them.

Needed a boiler serviced prior to house sale, messaged this company got very quick response from Denis, came out couple of days later per my availability, arrived when he said he would, completed the boiler service and even removed and reinstalled the woodwork around it. Above and beyond to provide a great affordable service to his customer. Highly recommend and will continue to use.

Amazing people, promised a time and price, kept to both, tidy efficient team. Would highly recommend. Russ.

Dennis was very helpful and happy to discuss the options and source a suitable replacement that met with my specification, and the next day the job was completed, with pics sent to me via whatsapp. All in all i was very pleased and will happily pass more work on to you.

Good service. Denis and Mark replaced a Logic combo boiler with a brand new Navien boiler for me with a good price. The job was nicely done with minimal adjustments. After the installation the site was cleaned well. Would recommend.

I am so please to have met Dennis. He is extremely helpful, very skilled and honest. He taught me a fair bit about my new house in a few minutes. His prices are reasonable and he does not rip you off like others. I highly recommend him and I will be using his services again.

Great service from Dennis today!

I was very pleased with the top service i recieved from Denis and his partner to .really happy to recommend to anyone they replaced my 30 year old boiler. They arrived on time and extremely helpful and honest and proffessional. I felt at ease with them here . Would defintely recommend these lovely chaps to anyone !

What a great service, I called them and they immediately decided to try to help over the phone, which I was unable to do, so they came to my house and without wasting time they resolved it within a few hours. All companies should follow this example.

Just had our bathroom & wc renovated. Rooms were knocked into one room, plastering, tiling & full fit out. What can I say - excellent 👏. Stress free, and fully informed all the way through. Very good. job & a great price .We are thrilled. Thank you Dennis, Mark and all the Team. Highly recommend

Dennis answered my call and promised someone would be out that day and they were which was great Mark was great and got my boiler fixed in no time, very polite and honest, would definitely recommend! Wendy

Very unpleasant experience! Found one on google with a 5 star rating and thought it would be good, but I was wrong! Called Dennis about my boiler, kept showing LF codes, and water pressure issues. The engineer dispatched was Mark, 40 minutes behind schedule two days in advance. He immediately discovered that the water pressure problem was due to the increase in water pressure caused by the water inlet valve not being tightened tightly. Just use a screwdriver to twist an angle of about 10 degrees . Then I did a so-called test and said it was fixed. That cost me £85. The next day the LF code reappeared three times, I rebooted three times, but it reappeared after a while. I called Mark and said the problem was not resolved, he said there could be many reasons for this and it would cost a lot of money, would I like it? Also, if he needs it again, I have to pay £85 for the first call out! ! ! The problem has not been solved, and it is unfair to continue to charge! I am determined to find other companies!

Dennis fitted a new boiler for my elderly mother .great service. friendly and kept us informed. made a great job and did it the next day. we highly recommend Affordable Responce Limited. Nigel.

Can't thank Denis enough, an emergency call out on the Sunday (at 8pm) and Bank Holiday Monday.. We had a flood which was running directly onto our rcd/power board, obviously super dangerous! Denis and his team made the property safe same night and restored power the next day (Bank Holiday). First number I'd call if there was another issue!

Dennis came to our rescue when some DIY led to a leak. The kind gentleman came late in the evening to save our souls. Thanks again!!

Reasonably priced service. Professional and kind. Worth it! Dennis and Phil fixed my leaking bathroom sink and tightened my kitchen sink tap. Cheers guys!

I had sprung a leak and Dennis came within the hour just like he said over the phone. Amazing service, and not overpriced at all. Would highly recommend

Brilliant service! 2nd time using AR Ltd now, always very efficient and professional. Would certainly recommend them. Many thanks Dennis and Mark

Called Dennis because my boiler and central heating wasn’t working. He gave me advice on how to try and fix the boiler over the phone, unfortunately that didn’t work. He booked me in for an appointment the very next morning and he diagnosed and fixed the problem so quickly. Very polite, good communication, prompt and best of all, quite affordable (it’s in the name 😃). Saved him in my phone as the go to person. Thank You!!

Called Dennis after having a gas leak detected the night before. Came out within at hour on a Saturday to take a look at the problem. Nothing was straight forward with the repair and there was a lot of damage to resolve. Dennis worked tirelessly to fix the problem and get our gas back on without further issue. Would 100% recommend, great work and decent price especially being called out of hours.

Having recently been let down by British Gas I got in touch with Dennis and Mark and I am not disappointed. My boiler needed to be replaced and they were able to provide a new one and fit it the following day. The work was carried out to a high standard and they made sure everything was working correctly before leaving. I would recommend Dennis and Mark for any heating need.

Absolutely brilliant! Fixed my boiler on Christmas Eve! Of all the days. Boiler went out suddenly on Christmas even and the wife was beside herself. She has a bad back and needs it to be warm in the house and plus who wants to spend Xmas in a cold house, so we all feared the worst. Called a few places and none picked up. I called Affordable Response and to my reliflef he offered to troubleshoot the problem over the phone. He walked me through step by step what to do and oh my days my boiler was working again!! Turned out to be an electric fault, my outside Garage freezer was tripping out the boiler somehow. Plugged it out turned the power back on n hey presto voilà. This guy is the best and saved me upwards of £150 , I will definitely be coming to him of I ever have a problem again! Top man, would defo recommend. Thanks to him my Christmas is going to be a warm one!!

Super thrilled that these guys were able to repair my boiler so soon. Less than 2 days before Christmas it dies - fantastic response, all sorted in a few hours.

Contacted Affordable Response after my combi boiler broke down. They came out the same day and gave good sound advice. Despite no pressure from them, I decided to order a new gas boiler which they installed a few days later. Nothing was too much trouble. Would definitely recommend.

Boiler stopped lighting this evening. I have a young child and and currently heavily pregnant. They couldn't come out to the house but video called out help us sort the issue. Were absolutely brilliant. Couldn't have asked for better. Will definitely us again if I have any problems

Good quick affordable service . We'll done boys worth a recommendation

On a late night, Mark came down and checked the boiler which had significant problems and wouldn;t last the winter. After a fix I decided to get a new boiler installed and they came within a week, fixed in a couple of hours. Friendly, relaxed, efficent and quick service. Excellent experiance and would recommend to others

Thank you Dennis for quick response to boiler failing on us, turned up within 30 minutes and diagnosed problem quickly, done a temporary fix and advised us about new boilers. Will be calling to arrange new installation asap.

Denis came out to my mum and was brilliant. Very professional, explained clearly what she needed and fitted the parts to her boiler. I would highly recommend Denis - great work!

Came and sorted out my Mum's boiler.Excellent job,very professional and friendly.Explained everything,nothing too much trouble.Would recommend to family and friends.Thanks again

These two plumbers are the absolutely the best, down to earth, quick with the task, and not rip off merchants definitely would use them again and would recommend these to anyone. Thanks lads great job done.

Boiler packed up on a Sunday. Rang a few companies and Dennis and Mark seemed to be the most reasonable priced. Came to look at boiler and found the Gas valve was faulty. Ordered and fitted a new one the next day. Couldn't be happier. If i ever need any plumbing or the boiler packs in again these lads will be the only one i ever use again.

Amazing!!!

Denis and Mark did a excellent job of fitting our new boiler they cleared all the mess and you wouldn't know that they had been.We would recommend them to our family and friends anytime.we would like to thank both of you for making the work painless.

We called Denis at short notice to see if he could diagnose and repair a water leak in my central heating system, and within a few hours arrived at my property with his trainee Thomas. Both were very friendly and knowledgeable, they diagnosed the problem immediately, lifted the floorboards and removed a pipe which was leaking. Then, left everywhere clean and tidy. They checked all my radiators and made sure everything was working. Fantastic service and would not hesitate to use Affordable Response again in the future, and would definitely recommend to friends and family. Overall, we were delighted with the work.

I found Denis at Affordable Response on google for my recent boiler problem. I am so happy with his work in such a short notice. He charged what he has quoted. Altogether a great service at a reasonable price, I will call him out whenever I need to have some work done and would highly recommend them to anyone.

Amazing fast response to distress call! And a brand new Combi Boiler fitted the next day! Amazing service very professional and worked hard for 10 hours to get us heating and hot water!!!!

Boiler went down last Saturday & was beyond repair, I called tons of companies & none picked up apart from Dennis at affordable response, spoke to Dennis & he talked me through my options of a new boilers, he attended on Monday morning & fitted the boiler on Monday afternoon. They soon realised we also had a electrical fault & came round & fixed it the next day. Honestly these guys are the best in the business! We can't thank them enough & will be recommending them to all of our family & friends!! Top guys! If you have any plumbing issues - forget british gas & all the other jokers- these are the guys to call!!!! Thanks again!

We had no heating or hot water over the coldest weekend of the year, we pay year after year for home care with British gas and they was no help what so ever! We have 3 kids and it was -3 all weekend and there response was to wait for an appointment that was 3 weeks away! so instead we called affordable response on Monday and they came out the very next day to fit a brand new boiler, I have never had anyone come so quick to help fix a problem! They have done an amazing job and I can't thank them enough for the brilliant service they have done for us! They were very polite and friendly and even cleaned up afterwards! I will definitely be recommending these to all my family and friends in the future!

Denis came out at short notice and fixed my boiler on the coldest night of the year. Friendly chap, would highly recommend 👍

My boiler pump broke, was recommended Affordable Response LTD. Fantastic service! Boiler was very quickly fixed and received friendly service, would highly recommend. Many thanks fellas

Great job done by Denis in installing my new boiler. Quick, efficient and friendly service. Would highly recommend this company.

Very proffesional service from them,i highly recommend them for anybody that wants to install a new boiler.

Dennis and Mark were great, brilliant advice on upkeep and very thorough, neat and tidy work

Very quick response. The guy named Danis came to fix our boiler at around 1 am. He is very nice and kind sort of person who was a life saver for us in this time of freezing cold. Cannot thank him enough. Highly recommend the services.

I was introduced to Affordable Response Ltd by a friend only last weekend after being left in a predicament with our old boiler breaking down. I am nothing more than super impressed with the professionalism of Denis the heating engineer, he reacted same day within the hour on Saturday. He explained in depth and in great detail what the issue was which was easy to understand and provided me with various options to suit my budget. Denis made It a very easy decision to make and now come Wednesday evening we are the proud owners of a new boiler expertly fitted and was given advice and tips how to operate and get the best from our new purchase. Very genuine and courteous service and someone who I would 110% recommend to anyone, you will be nothing more than impressed.

Excellent - immediate response and fixed the problem. Good price too. Thanks very much!

Absolutely fab guy really quick response fab work

We had a diy disaster which led to a gas pipe leak. These guys were great and came out to fix the pipe as soon as they could and did an excellent job! Would recommend to anyone 👍🏽

This guy is brilliant. He knows his stuff. Used them twice and will again if needed. Highly recommended

Genuinely a great father and son team. I've used Dennis couple of times for a boiler repair and most recently several radiator installs as part of our revamp, with pipes needing relocating etc. With very competitive rates and great customer service, advise and follow up its hard to find such tradesman. Keep up the great work fellas. Cheers Sam.

Brilliant team very polite and helpful, I took out a boiler care plan, and I've booked my boiler service already. Had an issue with my boiler pressure they were here within 2 hours and fixed it. Thanks Denis and team.

Amazing service! Dennis came out on a sunday afternoon and charged a very reasonable price and sorted the problem out within minutes, even took the time to explain what problem was whilst he was fixing the boiler. Would definitely recommend this company.

Burst a pipe putting up a shelf. These guys are absolutely brilliant, got here in no time and fixed the issue in less than that! Lovely job! Quick and clean. Thanks a bunch 👍

With life being a bit crazy getting hold of someone to come and look at my broken boiler and toilet was proving difficult. Out of all the numbers I tried Denis was the only person to answer the phone. He was with us that evening and I was pleased with the helpful, friendly and efficient service. There is a reasonable £45 call out fee and and repair costs also affordable. No complaints from me at all

Absolutely brilliant work from Dennis and his team. They came to look at our 30yr old boiler a day after calling them and fitted a new one within 48 hours. Initially they thought there may have been an issue with the pump so put in a replacement however they discovered this wasnt the issue but decided to leave in the new pump anyway free of charge! There were a few problems mainly due to how old the boiler was but they wouldnt leave until the job was finished and with no fuss at all. A new pump and new boiler was installed. They also had an additional unexpected job as on the morning they attended, our toilet ended up being blocked. Dennis removed the entire toilet to remove the blockage and put the toliet back into position and re-sealed it. Again no charge! Finally, when first discussing the job, Dennis offered to do the work on the Sunday, but we explained we wouldnt have the funds available to pay until Tuesday. Dennis was not concerned with this at all and wanted to come on the Sunday to get the job done! Cant say enough about the company, thanks again lads and will definitely be using the company for our annual servicing.

Dennis explained the problem and video called me to show me what was needed. Professional and prompt. Excellent service would deffo recommend. Many thanks!

If I had to award stars out of 5 I would give him 10. I had a boiler part fitted by Glowworm and my boiler flooded over the electrics, and they weren't open on a Sunday and it was dangerous. Affordable Response came out, I offered to pay just to turn the water off, but for the same money he fixed what was wrong, the previous engineer had left the filling loop open and the boiler pressure was causing the flooding. It was a boiling hot uncomfortable day and he was so helpful, I mean really helpful, he didn't even need to be, I would have paid him the same money for less of a job just to turn the water off, but he didn't want to leave it, he sorted it all out and made it safe for me and wore PPE and observed social distancing, and arrived at 9am on a Sunday morning - who wants to do that? I cannot recommend him highly enough.

Amazing service! Dennis came and sorted out the problem with our boiler. He was very friendly and even cleaned up after! He talked me through the problems and explained how he was fixing them. If I could give more than 5 stars I would, I highly recommend using this company.

Dennis has helped us out a couple of times. He is quick at responding and efficient . Cleans up afterwards as well. Its nice to find someone reliable . Fully recommend him

I have known Dennis since 2015 when I bought my property in Leicester. I had a few plumbing work to do, searched for a plumber and that's when I came across his company. Gave him a brief description about the problem. The problem looked very complex, Dennis response over the phone was encouraging and he said that is an easy fix. He was at my place on time to fix the problem and did other fix for me whilst he attended my property. When it comes to service & delivery, he is second to none and his prices are very reasonable in comparison to others. I have to also mention that Dennis son works alongside him, a very good and respectful lad. The combination of father and son is excellent. In 2020, I'm still using his services. That tells alot. Please for your plumbing problems, look no further. Dennis is certainly your plumber. DEJI owo Thurnby lodge Leicester LE5

I can not praise the service from Dennis and his team highly enough. My elderly mother’s boiler packed up & she was without any form of heating. Dennis was recommended to me & when I called he visited and assessed the work within an hour. He also returned again the same evening with additional heating to keep my mother warm. From the initial call it took less than 48 hours for a new Combi boiler to be fitted and the heating to be fully restored. In addition to this Dennis also carried out a safety check on the gas fire. He and his team were pleasant and informative throughout. I will certainly use him again and recommend him to anyone needing work undertaken by a reliable professional.

Dennis came out and fixed our boiler this morning. Was really quick and efficient and very reasonably priced. He explained things along the way which was great. Would not hesitate to call him again and can highly recommend!

5 stars all the way good on prices and quick and quality work would recommend this company 100%

Brilliant service! Quick response, very reasonably priced. Can not fault at all. Will definitely be calling again in the future.

Very quick response from Denis on a Sunday evening to check on a gas leak. Very much impressed!

Best boiler repairman in Leicester hands down. Amazing response. Incredible work reall desicatd to his craft. I would recommend. Top guy.

Denis was very quick to come round and check a boiler fault. Very affordable £40 call out fee! Upon inspection our boiler was quickly condemned, Denis had quotes emailed to us the same evening and agreed to fit a new boiler the very next day. We also decided to have the Hive hub and thermostat fitted which had a few teething problems but Denis and Mark went above and beyond and managed to sort the issue quickly. Would definitely recommend and we will definitely be using their services again. Ben & Sarah

Very fast response and went above and beyond to do the job and for a good price. Will be using again on the future

I cannot recommend them highly enough. They have done a fantastic job with replacing a boiler. Brilliant job at replacing my shower and fitting a new tap. Friendly, reliable, trustworthy and all at a great price. Thank you.

Replaced my old boiler for a new worcester boiler Wonderful job higherly recommend these guys

Great work at affordable prices👍

Highly Recommend as I have used these Guys a good few times. Very reliable, Friendly, Their work is always done to top quality standard and Very fair pricing. But best of all, they clear up any mess they make!