Route Electrical Ltd
4.8(29)St Mary Cray, Bromley, Orpington • NAPIT




About
Route Electrical Ltd are electricians based in St Mary Cray, covering London. They specialise in electrical installations, repairs and fault finding, alongside full house rewiring, EICRs, EV charger installation, intercom and video doorbell installation, CCTV, fire alarms and commercial electrical work. They also provide emergency electrician services and are listed with NAPIT as both an installer and inspector.
Customers consistently praise Route Electrical Ltd for their fast response, clear communication and tidy workmanship. They are also appreciated for prompt arrivals, fair pricing and completing work without recommending unnecessary extras.
Services
Electrical installation service
Reviews
4.8
Customers frequently report fast response times, clear communication, and neat execution of tasks such as fitting lights, replacing consumer units, diagnosing faults, and installing boilers. Many appreciate that the electricians arrive promptly, work cleanly, and provide fair pricing without recommending unnecessary work. Conversely, a minority of reviewers report negative experiences, citing rushed or incomplete jobs, poor post-payment communication, and unresolved electrical faults.
Summarised with AI
We had a large commercial kitchen project involving the connection and installation works for three restaurants at MyFire Square. It was a joint project, and Route Electrical did an excellent job from start to finish. The team worked quickly, professionally, and completed everything to a very high standard. We really appreciate their hard work, responsibility, and efficiency. Highly recommended to anyone looking for a reliable electrical company. Thank you again for the great work!
Quick response and found the fault quickly, fair price too. Would recommend and use again
Brilliant service! I had a bathroom extractor fan rewired & installed, as well as, new bathroom spotlights installed. Great communication with Sergei throughout the process, inclusive of booking, during & following the installation. My installation was carried out by Peter. Peter was prompt, friendly & professional. Peter was thorough and explained what needed to be done clearly. Would highly recommend.
I recently used Route Electrical to install a new consumer unit and was very impressed with their service. The work was completed to a high standard, with excellent attention to detail and clear communication throughout. The team was professional, punctual, and ensured everything was left clean and tidy upon completion. I would not hesitate to recommend Route Electrical to anyone requiring electrical work.
Sergio and his team are truly amazing. He knew exactly what he was talking about, explained the regulations clearly, and saved me money getting my consumer unit and EICR work fully compliant. Honest, professional, and highly recommended!
Great to arrange, speedy and clean work! Highly recommended.
Really pleased with the work carried out in our garage. The electrician was professional, punctual, and clearly knew what they were doing. The job was completed very neatly, with great attention to detail, and everything was left clean and tidy afterwards. Communication throughout was clear and helpful, which made the whole process smooth and stress-free. Overall, a very reliable service and I would definitely recommend them to others.”
Responsive during out of hours, quick, efficient and knowledgeable team that we would thoroughly recommend.
These guys are amazing! Very honest and Get The JOB Done! They do not give fluff! They do not try to upsell you a bigger job like many others do. I have called these guys after I was fed up with infamous Pimlico Plumbers. I was naive to call Pimlico Plumbers first. One guys from Pimlico Plumbers came - did nothing. Said another specialist need to come for a bigger job. I said "ok". Another specialist from Pimlico Plumbers came. spent 3 hours and said that I need to wo a complete rewiring of my electric system. In total I had to pay Pimlico Plumbers £570 for the two "fake" jobs. In the end they did nothing, archived nothing BUT they were very quick to send me a quotation for a for rewiring which was for another £2700 (!). At this point I gave up and called Route Electrical. These guys came. Spent 2 hours in my house and FIXED EVERYTHING. No rewiring needed. And I paid only £200. So I am very happy with Reute E! Thank you so much guys!
Absolutely brilliant mick and callum were very friendly and professional very quick at fixing problem lovely guys
I found Route Electrical on Trust a Trader, and having reading their reviews I decided to call them and book an appointment. First impression was that they were quite easy to deal with and they were able to get someone out to me immediately. When the electrician left, I realised something was wrong with a couple of the lights and I contacted them and sent photos. Without any hesitations, they agreed to come back the next day and fixed everything. I'm very pleased with them and their work. I'm glad I found them as I will be using them going forward. Price was reasonable, and they also helped me with a couple of things so that I can avoid calling an electrician unnecessarily in the future. I will be happy to recommend them to friends and family.
Really poor service from Route Electrical Ltd. The job was rushed, messy, and not completed as agreed. Communication was also terrible after payment was made. They did not take any responsibility or offer a proper solution. Overall, a very frustrating experience. Avoid using them.
I wouldn’t recommend Route Electrical Ltd based on my experience. They promised a professional service but delivered poor workmanship. They also didn’t accept any feedback or advice and were unwilling to resolve the issues. It ended up being a complete waste of money for me.
Great job, fast response to initial request and scheduled work in within days. Engineer attended on time and worked fast replacing 5 lights. Good attention to detail. Would highly recommend.
The trader was quick to respond and recommended an appropriate LED light fitting to replace an old kitchen ceiling fluorescent light and arranged to fit it the next day. The electrician arrived promptly at the agreed time, was courteous and efficient when carrying out the work .
These guys are super speedy with getting back to you on jobs and provide a fantastic service! Quick, reliable, and fair pricing.. can’t ask for anything more. I had a great experience from start to finish.. will be using them again if needs be :)
Trusted and clean work, especially on weekend due to emergency.
I recently had a Ring security camera system installed. The work was completed professionally, and I am very satisfied with the results. I would highly recommend this service
Excellent job completed at a reasonable price. I had two lights fitted, three light switches changed and an electric radiator issue diagnosed and repaired, all within three hours. I would highly recommend, and will definitely use Route Electrical for all future electrical work in my house.
Had an excellent experience with Route Electrical and Sergei and his team. The quote was competitive, and communication was prompt throughout the process. The job was completed quickly, with Sergei fitting us in on short notice. The team arrived on time every day, worked tirelessly for three days, and demonstrated great expertise. Overall, it was a fantastic experience. Just a heads-up for anyone considering a rewire: it can be a bit stressful, with plenty of mess and disruption, so I’d recommend having a decorator ready to help afterward!
I would like to express my sincere appreciation for the excellent service provided by Route Electrical Ltd. After contacting several other firms, I was disappointed to hear that the earliest availability was either next week or even next month — which was not a viable option for us. My wife is currently pregnant and understandably concerned about the presence of gas in our home. We urgently needed to have our gas boiler removed and replaced with an energy-efficient Class A electric boiler. Some companies either couldn’t assist or admitted they had no experience installing electric boilers, which was quite concerning. When I contacted Route Electrical Ltd, I was immediately connected with a gentleman named Sergey. I explained our situation, and without delay, he consulted with his colleague. Within just five days, they arrived, professionally removed the old gas boiler, and installed the new electric one. We are extremely satisfied with the speed, professionalism, and quality of the service we received. I highly recommend Route Electrical Ltd to anyone in need of reliable and prompt assistance. Thank you once again for your outstanding work.
Serge is always kind and super reactive. I needed to remove an old extractor and install a new cooker hood and the service was fast, clean and we are very happy with the end result. Recommended!
I’ve been using Route electrical for a few years now, they’re my go-to electricians. They’ve removed and installed lights in my bedroom, living room & dining room, installed a socket in a fireplace, and an external socket in the garden. Reliable, reasonably-priced and punctual, with a high standard of workmanship. Highly recommend.
Today I had two ceiling lights taken down & two lights put up by Hugo. Great job, no hassle, tidy, professional. I use this company for all my electrical work, they’re brilliant and reliable.
This was the worst experience ever. Very unprofessional, not safe. The guy had no clue what he was doing. Eventually it costed me a lot. Very very very bad experience
No, it is not spam, I recently hired Route Electrical for an electrical project, but unfortunately, I had a very negative experience. Sergey was very unprofessional and did a poor job with the work. They failed to complete the job as agreed upon, and the work that was done was of very poor quality. To make matters worse, I ended up losing more money because of the additional repairs that were needed. I had to hire another electrician to fix the mistakes that were made, which cost me a lot of money and time. Overall, I would not recommend Route Electrical to anyone looking for an electrician. They were very incompetent and caused me a lot of frustration and financial loss. Please take my experience into consideration before hiring them for your project
BEWARE of this company. Kitchen circuit trips out and company refuses to come and fix the problem. Been asking for this to be fixed for 6 months. Excuse after excuse blaming it on other builders and appliances. Says he'll come and doesn't turn up. Wants to charge for finishing the job he completed badly. DEFINITELY DO NOT USE. UPDATE: The job 'finished' in October 2022. Sergey is a LIAR It did NOT finish 2 years ago - it had not even started 2 years ago! The kitchen circuit has tripped always when both ovens are on. Very dishonest man. UPDATE: Sergey threatened to withold the electricity certificate without payment. Despite misgivings I had to pay because we couldn't get Building Control to sign off. We needed this for the mortgage. Sergey knew this. I had to threaten legal action to get him to issue it. I now have legal action as my only recourse. This is what Sergey refers to as threatening. UPDATE: Sergey pretended to be a customer of my business so he could leave a fraudulent review. The work he failed to complete professionally properly or SAFELY is now being rectified. County court claim coming. AVOID AVOID AVOID
Location
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
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