Oliver Russell Electrical Ltd
4.9(76)Hitchin • TrustMark • NICEIC




About
Oliver Russell Electrical Ltd is an electrician based in Hitchin.
Customers often mention courteous, tidy work, teams arriving on time and cleaning up afterwards, along with clear communication and helpful advice on component choices, EV chargers, lighting and electrical layouts. Some report wiring, socket and downlight errors with holes left behind and only a partial refund for the downlight errors, and one notes that the company can be in high demand. They are listed with TrustMark as a tradesperson.
Reviews
4.9
Reviewers repeatedly describe Oliver Russell Electrical Ltd as professional, courteous and tidy, with several mentioning that the team arrived on time and cleaned up afterwards. Multiple customers report clear communication and helpful advice, including on component choices, EV chargers, lighting and electrical layouts. Several reviewers who have used the company repeatedly recommend it, and one describes a non-standard EV charger installation completed within the quotation. One reviewer reports incorrect speaker and subwoofer wiring, wrong sockets and downlight positions, poor labelling and holes left behind, with only a partial refund for the downlight errors. Another reviewer notes that the company can be in high demand and advises patience.
I had a fantastic experience, I had a fantastic young guy called Ollie who not only gave we advise on the best components to use but also ensure we got the best deal for the ordering of parts. During installation not only did he talk me through all the processes but also finished by tidying and leaving the area cleaner than it was originally. Truly fantastic service and will be using them again!
Ollie & his team installed a large chandelier for us from Rothschild & Bicker. He did a fantastic job, was professional & cleaned up at the end. Great work & really pleased with the outcome. Thank you
Great service from this Company! We had an induction hob fitted by Oliver, he gave us some good advice regarding sizes and power supply prior to us purchasing a suitable hob. Fitting was great, he arrived in the window that we had arranged and the hob was fitted without a hitch. Just perfect!
Oliver and his two assistants came to my flat bang on time this morning to fit a new circuit-breaker board and smoke-detectors. This company has also completed several other jobs since I moved into my home in 2018. This company has proved to be punctual, entirely professional and courteous. Without hesitation, I would recommend Oliver Russell Electrical for any work you may need doing. You won't be disappointed.
Excellent job, every time. Highly recommended.
We've used Oliver Russell Electrical Ltd on a number of occasions and are very happy to recommend their service and professionalism.
Having recently moved to the area, it's always a gamble finding people you can trust to work on your home. I was lucky enough to find Oliver and his team who were absolutely great. Their experience was absolutely evident, advising on a range of electrical and networking topics. Came around to quote, booked in for a few weeks later. The team were always on time, incredibly helpful and friendly and always thorough in their approach to doing a great job - hiding cables, making good where needed and were always sure to tidy up at the end of each day (a simple thing, but speaks volumes about the care and attention to detail!). Highly recommended!
I have absolutely no reservation about recommending Oliver Russell and his team for your electrical work. I first came across Oliver when he was recommended by our builders 12 years ago, Nothing was too much trouble, the communications were great and the installation was just as we discussed including meeting some unusual requirements. Since then I have always used Oliver Russell electrical for all my electrical work and I will not call any others. I know that Oliver will give me a fair price, he and his team will do a great job and it will all be legal and safe. The cables will all be properly secured and it will look neat and tidy. If you need peace of mind then Oliver Russell should be your go-to electrical installer and repairer.
Oliver and his colleague did a great job on our house and barns they were always very professional and tidy and knowledgeable.
Oliver fitted an EV charger to our garage which is separate from the house. This was a non-standard installation, but Oliver managed to overcome the various challenges whilst staying within his quotation. Much better service than using a regional installer proposed by our energy company and the manufacturer of the charger.
Amazing service, so helpful and professional, efficient and friendly. Will 100% use again and would highly recommend them.
Third project Oliver has done for us now after a bathroom mirror, Samsung Frame and now a car charger. Wouldn't go anywhere else now for electrical work - to quality and excellent service as always.
Excellent. Oliver and his team are great at what they do, communicate well before, during and after a job, do what they say they will do and generally provide outstanding service. We have had the pleasure to work with Oli on larger jobs and smaller, and we have been delighted with the results every time. Thank you!
They only replaced a couple of sockets. The communications beforehand were good. They arrived on time, were polite, and worked cleanly, and tidily, and respected the property, I definitely recommend them.
Very pleased with the work undertaken. Matt was very courteous and proficient, he explained what had been done and how it would be different moving forward
I recently had my home rewired by Oliver Russell Electrical Ltd and I'm extremely satisfied with their work. Quality of Work: Excellent. The wiring is efficient and meets all safety standards. Professionalism: High. The team was knowledgeable, courteous, and communicated clearly. Timeliness: The project was completed on schedule, with punctual daily arrivals. Cleanliness: Exceptional. They protected my home during the job and left it spotless afterward. Cost: The quote was reasonable and matched the final bill, with no hidden fees. Overall, Oliver Russell Electrical Ltd provided top-notch service. Highly recommended!
I have used Oliver Russell Electrical Ltd on several occasions and their work is of a very high standard. The team are always courteous & the areas they work in are always left clean & tidy. I would highly recommend using them for all your electrical needs.
Great electricians. Installed some lighting, sockets and car charger to my garage. Turned up on time, polite, professional and did what they said they would for the price agreed. I would definitely recommend using Oliver Russell electricians.
We’ve worked with Oliver Russell on several occasions, and can’t recommend them highly enough. Always super professional, friendly and the tidiest trades-people we’ve ever experienced!
Excellent work by the team all round, from the initial quote and communication, through to a diligently completed job. Recommended!
Oliver provide a very reasonable quotation for the work.His electricians turned up on time and did an excellent job AND cleaned afterwards.Very satisfied.
Oliver arrived within an hour of me calling and promptly rectified a serious situation on the consumer unit. I was very impressed with the speed of response, helpfulness and his can do attitude.
Good Service
Oliver's just installed an EV charging point for us. The work was done impeccably and on time, and he gave us lots of great advice on getting the best out of our system
We use Oli & his team for all our commercial and domestic electrical work. They consistently provide a prompt service, high quality of work and are great at solving the sorts of challenges old buildings throw up. I'm very happy to recommend their services.
Excellent business, professional, knowledgeable and efficient! From organising what needs to be done to getting the work done, the whole process is great, everyone is super friendly and helpful and you know that the job done will be to the highest standard. Highly recommend!
Great service, Old Panel Heaters replaced with new Dimplex Q Rads. Highly recommend ‘Oliver Russell Electrical’ professional, trustworthy & reliable.
EV charge point installation completed efficiently and effectively by a friendly professional team who know what they are doing and you can trust.
A very good job done well done very competent electricians Thank you
Great work
Straight forward to deal with - simple booking/date given for work to be done. The new fuse board and other items where all done in less that a day - and the attention to detail and neatness of the work is great!
From quote to completion the team were brilliant! They ran 120m of cable to get power to our workshop. When they finished, they checked the pre fitted sockets to find that they didn’t work. It wasn’t their responsibility, but they went and got a part and wouldn’t sign off the job until we were fully up and running! Absolutely outstanding service and we can’t that the team enough!
Thank you Jack A for identifying the issue and the quick repair. Would recommend.
A very good company providing a prompt and professional service and willing to carry out small but urgent repairs .
Oliver and his team are super professional and always respond promptly to all our commercial and domestic property requests. They are 100% reliable.
Very helpful and understanding got me a slot on ny availability x
Oliver and his team have been providing a brilliant service for us since the first day we contacted them. We know they will always come in an emergency and the quality of their work at any time is always of the best standard. For all our electrical work planned or unexpected- I know Oliver will help us with the best solution for us.
Excellent service from the team, polite, communicated well and on time.
We had 22 garden lights fitted. His team were professional and efficient. I would definitely use them again.
What great guys! Really nice to deal with. Excellent work. Went above and beyond. I was super impressed. Thank you
Always a first class and professional service from this company. I cannot recommend highly enough
Oliver was an absolute life saver when we had one hour to find an electrical cable to power our generator for a street food event! After a quick brief and a phone call he made the lead from scratch and we went on to feed a lot of happy burrito lovers. Top work!
Had a new Zappi car charger installed onto my house, good recommendation, great piece of kit. Fantastic installation on the day as the electrical supply came into the middle of the house. The cable was routed underneath another room and out to the outside and onto the house near the drive. Job very cleanly completed, very impressed with Oli and his team. Highly recommended.
Fantastic experience. Professional, friendly and courteous team. Would highly recommend for any electrical works.
Very quick, excellent service, thank you. Would definitely recommend
Really pleased with the work carried out. Will definitely be using for future work, and would highly recommend.
It was a pleasure working with Oliver. He suggested layout plans and technologies suitable for our back garden project. This included installing a security light, a remotely controlled water feature, multiple uplights and an outdoor electrical power outlet/socket. Very professional attitude and service throughout, tidy installation work with clear attention to detail. Great communicaiton throughout the project kept us informed of progress and involved in the decision making each step of the way. Thank you!
Oliver was excellent. He came round to discuss what work we needed (additional sockets, light fittings and outdoor lights) and gave us a very reasonable quote. He came round on the first morning to brief his team who worked quickly and diligently over two days. They worked around us as we were working from home and discussed any issues as they arose. They were polite, friendly and knowledgeable. I would have absolutely no hesitation to recommend them for any electrical work you may need.
They're in high demand so you need to be patient, but it's worth it. Turn up when they say they will, and were professional, fast and friendly. No hesitation in using them again.
This is the second time we’ve used Oliver and his team and wouldn’t hesitate to do so again. Everyone at the company we’ve dealt with has always been polite, professionally and diligent about the work they’re doing, and we’re really pleased with what they’ve done for us. In short, we’d highly recommend them.
Oliver is just fantastic. I originally called out Oliver on an emergency, having been experiencing a tripping switch which eventually cut out completely. Oliver was so busy with work, but managed to squeeze us in and get us back up and running again. We then had Oliver come out for a morning appointment to repair the issue completely, and it wasn't an easy one to fix. Most trades people would have given up, but Oliver is a problem solver and works hard to locate the issue to enable him to fix it in the most efficient manner, with the least disruption. He is also super reliable, turning up on time and returning phone calls. Something that sounds very basic, but something I've come to learn isn't always a given when it comes to dealing with the trades. Highly recommended and delighted with service received. Will most definitely be using Oliver for any future electrical works. Tom & Nikki
Couldn’t recommend enough. Amazing service as always - friendly, great communication & quick, neat & tidy work! Thank you so much Oliver & team - we love our new lights and are so excited to have our AC installed!
Excellent - customer service and communication from their office is spot on; really friendly team - polite, respectful, tidy and approachable - fixed the problem that quite frankly another electrician made, and another one couldn't fix - would definitely use again, a breath of fresh air!
Oliver was very helpful in advising on the best solutions for our power needs and outside lighting His team were all very professional and we are delighted with the results
Two years ago we had a new boiler installed and the installing plumbers and electrician had made a ‘pig’s ear’ of it (we were without heating for three days). Our water tank has just been replaced and due to the previous problem with the boiler meant that the water tank would not work properly. Oliver was called in to sort out the electrics and found that the wiring hadn’t been configured correctly. He sorted it out for us and then moved the Heating Control panel to where it was accessible rather than me needing extendable arms to reach it! We are delighted with Oliver’s work. He was punctual, polite, explained what was wrong and what needed to happen. We are so thankful that our plumber knew of someone that actually knew what he was doing, in being able to sort out the problem which the previous men had left us with. I unreservedly would have no hesitation in recommending Oliver Russell Electrical Limited for all your electrical needs.
Oliver Russel recently completed an Outdoor Lighting install for us, the final part of our garden makeover. The lights look fantastic, just what we hoped for. We were extremely impressed with Oliver from start to finish. We really liked the way that he and his Team worked, professional and considerate, neat and tidy, we simply couldn’t ask for more. If there was a Trip Advisor for Electrical Contractors we would give Oliver Russell Electrical five stars and we would not hesitate to recommend them to anyone looking to have any Electrical work done.
We have chosen Oliver Russell Electrical as our supplier of choice for anything electrical! They are so professional, honest, helpful and efficient in all their undertakings for us.... they are a company you can trust and lean on!
Oliver and his team came out promptly and got the works done quickly, giving great advice while they were here. Happy to recommend 👍
Oliver Russell and the team are fantastic. We needed our main fuse upgraded, he submitted all the paper work and ensured he was onsite (at all times) when the national grid were here. Due to his good working relationship with the grid, he knew the team that turned up and they were also able to do an additional item of work. I totally recommend Oliver Russell and we will be using them again to move our fuse box and for the extensions we have planned.
We used Oliver Russell Electrical when we were having a double story extension on our house. Oliver and his team were very professional, clean and tidy and hard working and delivered quality results. During the build they discussed minor changes to our plans to ensure that the lighting and socket locations really worked for us. We have since recommended Oliver Russell Electrical to neighbours in our road and they have used him and been pleased with the results. Would not hesitate to recommend him again.
We have used Oli and his team for many jobs and we would thoroughly recommend him for taking the time to consider the best way of doing things, completing an excellent job, being clean workers and courteous. We have recommended him to several of our friends without hesitation.
Hired to install new build property. My house and the home I live in now. 1) incorrect speaker wire used (4 core per speaker)...creates unnecessary bulk and inflexibility of wire. Who uses 4 core for speakers ? Should be 2 core. 2)incorrect wire used to subs, specification clearly notes RCA. They used standard unshielded wire which creates a resonance hum due to 50hz field interference. Oliver refused to make good on the decorating required to fix the issue...issue remains. 3)incorrect plug sockets used. Not as specified / missing usb. 4)several incorrect location of down lights cut resulting in many remedial fixes to try and repair plasterboard. 5)bad system labelling. Hand written scribbles that fade over time....why not use a labelling machine! 6)left holes in wall behind TVs rather than correctly terminating. To be clear all items except for the RCA replacement in the Lounge have now been completed BY OTHERS successfully and without any constraints that would have justified them not being done as planned before. Therefore there is absolutly no reason they could not have been completed correctly by Oliver Russell Electrical. To be further transparent since joist location was not an issue on point 4 (incorrect location of down lights) a partial refund was given in acceptance of their mistake, but refund did not fully cover remediation costs of which they were aware. I am happy to post/share pictures as required. In general an OK electrician, however needs close oversight to final product. Quality not first priority, company is clearly under directorship of ££ first. Limited knowledge of basic Audio Visual. Disappointing experience.
We were introduced to Oli and the team 5 years ago when we took over Halsey's Deli in Hitchin. They have consistently delivered exceptional value and are a pleasure to work with. Even more importantly, they make every effort when there is a problem that needs fixing. Especially important in a commercial environment. Thank you
Very good service and very friendly and professional
Professional, honest and listens to what the customer wants. Offerd options that I had not considered.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- Saturday9:00 AM – 5:00 PM
- Sunday9:00 AM – 5:00 PM
Additional information
- TrustMark 402741
- NICEIC
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.