Bob Lancaster & Son Ltd

Excellent work by Joe installing an outside electric point. The site indoors and outside was thoroughly cleaned and left immaculate. Impressive. Professional, friendly and affordable. Thanks Joe.

Absolutely brilliant electricians reasonable price used them for years would highly recommend

Had a blown isolation switch on a shower. Zo came out and from the word go dealt with it in an impeccable, friendly, polite and and professional manner. If only all electricians could be like this. Thank you

The company fitted our electric car charger efficiently so when another electrician ghosted us, we used Biob Lancster to fix the dodgy light fittings and wiring our tenants (allegedly a qualified electrician) had inflicted on almost every room in our house. The electricians were efficient and explained the options well and we can now sleep easy knowing that the house is sound!

Quality of work good and certification provided on request. For domestic work though soft skills and advice could be improved particularly as a lady who is disabled. It's certainly true that time frames should be agreed and in writing before works are started even if mid project as I had the chase for completion. I was feeling very poorly and distressed and it made matters worse the way I was dealt with the and spoken to. Their quotes also should have more detail. Having said that I am pleased they are one of the few local firm training apprentices.

Turned up on time, did the job. Refreshing after getting let down twice by other firm.

Absolutely brilliant. Efficient, professional, on time, communicative, explained everything! Really 5*

Such a great company. Really helpful lady(Helen)on the phone who sorted a same day visit. Great electrician… quick, tidy and efficient!

5 star +,phoned on Thursday and they came on Friday and fixed our Heat pump, thanks. I was expecting a 300 pound bill as they took 2 hours but no a 144 pound bill, thanks again.

Assisted me on the telephone to find electrical appliance that was tripping RCD. Would have attended a call-out as soon as possible if need be. Wouldn’t hesitate to recommend and I will use this company in the future as they were so helpful. Thank you

Thank you 🙏 We lost power to our downstairs sockets. Checked the consumer board, all switches fine but funny smell and the box was hot. Immediately isolated the supply and phoned the company. We were unsure if they would be able to help at such short notice. Martin answered and was extremely helpful. We sent some photos of the unit via WhatsApp and he then sent an electrician to check it out. Jonny was excellent, after opening the unit it was clear that a major disaster had been averted, burnt wires and a couple of switches ruined (see pic). He then set about repairing the damage. We now have power and feel safe in the knowledge that a professional and quality repair has been undertaken. We have not received an invoice yet, but note from the previous review that they find the hourly rate excessive. We are not too concerned about this, what I am happy with is that a potentially major incident in our home has been averted and rectified in a professional and timely manner.

I made the mistake of not asking the hourly rate. I was shocked when the invoice arrived promptly for £114 for no more than one hour's work. The job was fault finding and to provide a quote; with a minor light switch repair. No parts were required. I've no issue with the standard of work. The electrician arrived promptly and was efficient in testing and diagnosing the faults; but £95 an hour plus VAT is a lot. If costs such as travelling time are going to be factored into the invoice, as seems to be the case here(having spoken to the owner of the business)then I think this should be made clear to customers beforehand.

First time I've used this company and i couldn't have ask for a better service from this excellent local electrical contractor ! Prompt service, good friendly honest advice and they cleaned up after they had finished the jobs . I will definitely be using them again in the future 100% ⭐️⭐️⭐️⭐️⭐️ service.

Great service provided company from start to finish kept informed n updated every step of the way. Very polite ,helpful n reliable staff would highly recommend there services

Arrived as promised. Very efficient,great job

Excellent workmanship and obliging electrician.

Great service from initial phonecall to completion of job. Would definately recommend.

Awful customer service. Never phoned back. Found a far more professional company

They have just rewired my home.did a brilliant job.The lads were professional and helpful .would recommend them.

Seemed lovely on the phone however never showed up to look at a job.

What nice friendly people . Nothing is too much trouble to them. They do a great job and don't leave any mess to clean up. I would definitely recommend this company.

Fantastic service from start to finish.