Eastleigh Services
4.6(199)Eastleigh • NICEIC




Services
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Dishwasher repair
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Reviews
4.6
Eastleigh Services is often praised for friendly, professional engineers, helpful office staff and prompt repairs or installations for washing machines, dishwashers, ovens, cookers and other domestic appliances. Customers value clear communication, practical advice, local service and efficient fitting or replacement, although some reviews raise concerns about delays, call-out charges and repair costs, including occasions where faults were not resolved promptly.
This is a good firm. I can recommend them for installation, maintenance and general problem solving. They are skilled, thoughtful, reliable, decent & easy to deal with.
We had an engineer from Eastleigh Services out recently to fix a problem with our dishwasher. He was very efficient, fixed the problem quickly and the dishwasher is working fine now. Recommended company.
Excellent service with minimum fuss.
Adam cane to mend my washing g machine and was polite, informative and friendly
Great service, got back to me quickly about freezer hinge repair. Offered clear costings and engineer turned up on time doing the fix in a record time!
Efficient service and competent friendly engineer.
Excellent service from a very personable engineer.
I have been using Eastleigh Services for over 25 years. They have never let me down. Speedy, efficient and always polite. No more to say.
The engineer who came to visit us was a really lovely guy very friendly polite very knowledgeable great service all around
Asked for a quote for repairs charged £125 call out. We didnt call out we asked for a quote??? Called today to ask for someone to come along as fridge stopped working. In building for 5 mins and said needs a new fan £88. Engineer said simple swap out Just received a quote and bill for coming out for £420. A new fridge direct replacement is £349. This company has ripped us off twice now will not happen a 3rd time
We have used Eastleigh Services several times and each time the service has been excellent. The staff are courteous and very knowledgeable, offering useful advice when needed. We recently bought a new oven and the ordering, installation and removal of the old appliance went like clockwork. They will always be our first port of call for sales, repairs and installations.
Visited to fix my cooker the day after I contacted them. They had obtained a spare in advance and completed repair for the cost of callout and the spare. Excellent service and much cheaper than a new free standing cooker.
Repair to gas oven completed in a professional and timely manner.
Adam was helpful, happy and efficient. He knew exactly what was needed and fixed our oven in half an hour and also helped us with parts for our dishwasher that we had struggled to find any expertise on but he also knew all about. Brilliant.
My fridge/freezer section was always swimming in water, despite me clearing the drain. I have used the company before for a wash g machine repair and was very happy with their work. I rang them and asked for a service call for my fridge and was offered an appointment promptly. A very nice technician arrived and identified and rectified the problem. I am very happy with the result.
Very quick and professional. Oven fixed and working again. Thank you.
Polite and friendly and did a good job installing my new washing machine
Same day repair, excellent service
I had a faulty gos hob ring. The engineer was on time, polite and very helpful. I happily recommend Eastleigh Services
Great service and quick callout for a successful repair.
Be prepared to get ripped off, quoted a cost to repair an appliance almost as much at the original cost for the appliance, Was tried to be charged for multiple parts that wasn’t needed, time to complete job was 3x what was needed to realistically complete. Wouldn’t recommend at all.
Professional, courteous and competent service
We were kept well informed of the eta and the engineer arrived on time. Quickly identified the issue, sorted it and advised us of what we can do in future.
Excellent job by Nick, at short notice on a Friday afternoon. Quick, precise, and great value for money. Eastleigh have sorted a number of problems in recent years, and are always the first people I call
Proper old fashioned, simple, straightforward options, chose, arrange full installation (remove old integrated dishwasher take off door, affix door to new, install new, take away old). Knowledgeable, friendly, efficient very polite. Couldn’t have been better, defo my new go to place for hassle free electrical equipment replacements. Really impressed.
Eastleigh services are always very professional making purchases and their services a pleasure to deal with.
Prompt, friendly and responsive service. The problem was quickly diagnosed and sorted. Will be using again for any electrical appliance issues and would definitely recommend.
Fast and efficient. Very good service.
Always such professional engineers - who are always efficient and friendly and get the job done quickly! Thank you so much.
We wanted to shop local and Eastleigh Services had been very helpful before. The price includes fitting and removal of the old machine. They are very friendly and polite. Couldn't believe getting a new washing machine in 24 hours and fitted could be so easy. A big thank you to the guys.
My washing machine stopped draining water yesterday so I contacted Eastleigh Services this morning. It's been repaired this afternoon and I'll definitely use this company again. Everyone I've dealt with has been very friendly and professional.
Great company! Quick and clear response ! Will definitely recommend and return when needed
There was still some water dripping for a few days but all is fine now and everything is dry,.
Great work, completed in the half hour allocated for a basic call
Really excellent
Engineer came early, immediately got to work, and identified the problem. He had the parts required with him, and installed those. He kept me informed of what he was doing, and was happy to receive payment electronically. Excellent.
Always a fast response to requests for service, and always a knowledgeable technician
I was very pleased with the repair work that was done and appreciate the service provided by Eastleigh Services.A very friendly, efficient and professional team. I highly recommend.
Eastleigh Services managed to come out to us quickly, and had the oven fixed very quickly for a reasonable price.
More than happy with the repair on my cooker, very pleasant engineer who was very helpful.
Our water boiler was faulty but excellent service from start to end had it fixed within 1 day, highly recommend the company and engineer
The engineer solved the problem.
On time, efficient and very friendly. Can't recommend enough, have been using Eastleigh Services for over 20 years!
They said they would be there between 11/1 o'clock which they were , it was fixed with the part they brought with them which was great to now have a working oven 👍🙏
Once again EDS' s engineers have dealt efficiently and pleasantly with our problem. I recommend this local business. The receptionists answer the phone, there are no annoying menus and they are sympathetic, helpful and efficient.
Excellent service from start to finish, thank you.
Definitely recommend Eastleigh Services. Adam came round to diagnose an issue with our washing machine. Parts needed to be ordered and he came back a few days later to fix the issue. Efficient, polite and did a great job.
The engineer arrived as agreed, promptly completed the repair within the first half hour. Job well done, thanks!
Eastleigh Services were prompt, professional and friendly. The engineer was polite and sorted out the dishwasher very quickly. I would happily go back to them for any problems with household appliances.
Excellent service carried out by a pleasant and informative engineer.
Thank you a job very well done by your engineer
I have been a customer of Eastleigh Services for many years and can thoroughly recommend them. I have always found them to be very reliable, courteous and fair.
Very efficient and all sorted in 30mins
Aggro driver
Eastleigh Services came out to fix our washing machine (domestic appliance). Could not recommend the customer service enough - always answered the phone when I called and staff were great! Their engineer came quickly (1-2 working days) and parts arrived with speed to match and installed quickly afterwards! Could not recommend this company more highly! Saved me buying a whole new machine!
I received a superb service from this company, the engineer arrived on time replacing the part that had failed very quickly which meant that I was able to continue using my machine within an hour. A Great Service!!
Cost effective service which repaired our dishwasher. Would use again.
Quick response & good communication.
What a fabulous service from Eastleigh Domestic! You speak to real, friendly and very helpful people who arrange prompt service. My washing machine was replaced within 3 working days of my first call. Charming engineers, fair prices, and super installation. Highly recommended.
Service engineer turned up on time, very friendly and gave us some good advice on future care for the appliance. There was some work going on which I hadn't been aware of when I booked the appointment, but he took it in his stride and adapted to it.
As always a very prompt and professional service, got our combi oven running again no problems
Great service, great engineers, very happy with everything. Highly recommend!
The engineer was very knowledgeable, he knew his subject and was very helpful. Thanks.
Absolutely brilliant service from start to finish! ES fixed our oven in less than 30 minutes, no dramas. Highly recommend them.
Recently had an engineer out to look at a fault with a Burco water heater. Problem was diagnosed quick with follow up on actions supplied same day. Work carried out in a timely fashion.
Had a Problem with Our Glass washing machine an enginner turned up the next day and reaired the machine the same day
As always excellent service with a smile.
Good friendly service. Happily use again.
Eastleigh Services are an excellent go-to for advice, purchase, installation & maintenance of domestic equipment. Personally I have had nothing but a brilliant response from them over the years. The office staff & engineers are all friendly: helpful & a pleasure to deal with. They offer a reassuringly traditional & trustworthy service.
Good work calmly and professionally done. Friendly. Only reason for not 5 star was that the floor which had a certain amount of dirt and debris was not hoovered up afterwards. I could have asked them but I failed to see the dirt till they left and ended up cleaning around myself.
Excellent prompt service. Cost as per quotation.
Removed an old electric oven and installed a new one. Completed the work quickly and took away the old one. I'll use them again for sure. And we have used them again . Again they were excellent. Fast , efficient and friendly service. They solved a problematic dishwasher installation that was well beyond our capabilities . I'm sure we'll be using them again.
Very professional, friendly and kind. He explained everything well and nothing was too much trouble. Highly recommended.
Quick and efficient service will definitely use again
Superb service from the friendly team here. Able to repair next day. Adam was polite, friendly, efficient & tidy. Will definitely return in the future 🙂
Always prompt and highly efficient engineers. Highly Recommended.
Engineer came to remove old and install new gas range in our pub kitchen. Great friendly guy who service I can't fault. Clean and conscientious worker.
Fantastic service from the outset, managed to get my restaurant dishwasher up and running again of the fly. Highly recommend.
Very reliable company! Gary in particular is brilliant, he's helped us with numerous issues & even came in same day on Friday afternoon to fix our dishwasher before a busy weekend! Thank you Gary!
The service engineer, Gary, was prompt, professional and knowledgeable. He did a great job and made a few sensible suggestions that will help us manage our equipment going forward.
A routine boiler service showed up a problem needing a pump replacement and leak sorting out. Both were dealt with efficiently, expertly and cheerfully. Thank, Andrew, Churchwarden, Twyford.
I’ve been using Eastleigh Services for several years now. They are helpful and dependable.
excellent work by the engineer to solve our issue.
I have used this company on and off for many years and I have always had a positive experience with them. Service costs are competitive and fair and to date Eastleigh services have always got me up and running again. I highly recommend this company.
One of the worst company you can ever use I don’t think engineers knows what they are doing. Only think they do keep ordering parts and if that doesn’t work and they say there is a problem in other part as well and there is still problem and they are saying ,we have problems in some other parts as well and orders another parts .at the end only thinks happening cost you more money,if you put all that work together and how much they charge you each time come to fix the main problem,you can actually buy a new machine.only think they are interesting,that’s your money And they cannot still solve the problem Worst company ever I wouldn’t recommend anyone at all
The engineer was very to the point and helpful
A very accommodating and simple process to get a gas engineer out to fit a new hob. Refreshing in this age of faux complexity. A job well done!
Excellent service. Came quickly to diagnose the leak in a commercial dishwasher. Ordered and replaced the pump within a few days.
The service from this company is first -class. The engineers were brilliant and the person organising all the call-outs did everything possible to fit us in ASAP. Thank you!
Excellent. Contacted about an issue with an old oven. Responded to the enquiry within an hour. Clear about the pricing upfront. Had an Engineer out within a few hours and part replaced and issue resolved at first visit. Faultless and great stuff from the Engineer Nick. Recommended.
Technician knowledgeable and helpful
The engineer attended much earlier than expected. The repair was carried out on the spot. The engineer was very professional. I have used this company for many years for various repairs.
Quick response from Eastleigh Services to repair our air conditioning system in our server room. All carried out quickly and neatly and working nicely.
Always very quick to attend in an emergency. Very helpful :)
Fabulous response time. We had a problem with one of our fryers and an engineer was out within the hour! Have also used this company on a previous occasion. Thank you for such a quick call out.
They came a day earlier which was fantastic
Rubbish kind of service never use them they charge for nothing. By the name engineer they just trapping you for money.
Oven was not working , Phoned a very helpful guy in the office , Engineer Nick visited 2days later , What an expert , it was built in, so he took it all apart , found the problem and rebuilt it , Nick did an amazing job and its all like new now , thank you .
Fixed first time
Easy to get through by phone and engineer phoned me with a quote. However the part was quoted as nearly double its actual price and callout charge was also high. I went elsewhere.
Helpful, prompt, knowledgeable. Would recommend
Efficient and proffesional. Really happy with the services. Thank you
Great service, attentive engineer.
We had a problem with our dishwasher which wasn't mechanical. The engineer came and tried a few things first to see what the problem was. Then using his experience solved our problem. We are very happy with the service they provide and would highly recommend them.
Very pleased with your work experience I would recommend you .friendly engineer. 😃😃
Excellent service, engineers are punctual, friendly & knowledgeable. We have been using this company for a number of years. Very pleased with the service they provide.
Very pleased with Eastliegh Services from making an inquiry we were dealt with professionally and honestly given a estimate for work required. After agreeing the quotation an engineer attended on time and fixed out water boiler on the first visit. We would definitely recommend.
Our cooker broke a few days before Christmas. Eastleigh services were quick to come out and sort the issue. Very efficient. There was a slight admin issue that was quickly rectified. Great service and would highly recommend.
The engineer was punctual, polite, knowledgeable and pleasant to speak with. Thank you Eastleigh Services.
The technician was knowledgeable, hard working, friendly, helpful. Always enjoy working with this company.
We have used this company for many years and always found them to be very professional. We were particularly pleased on this occasion as the engineer turned up with the replacement part in hand, so our oven was back up and running within an hour of his visit. Top marks!
The two guys from Eastleigh services were very efficient and knowledgeable and provided relevant information for on going works
Really helpful, thank you.
Great service, turned up a few hours after initial call. Fixed my oven in a few minutes. Very professional and would highly recommend
Very polite and efficient as well. Did the job required and very pleasant to have in our home. Thank you
Next day job was carried out efficiently. Polite engineer.
Both the lady on the phone and the engineer were both polite and professional. Fault reported with dishwasher purchased elsewhere (2 year old Beko unit) Repair made (filter cleaned). Billed accordingly for £130. Within 24 hours and having used it just once, the same fault re-surfaced. Advised the only way to assess was to take into the service centre. The parts agent (again, very polite) then later suggested cost would be prohibitive due to labour. After this, I fixed the unit in 30 minutes by draining water out...thank you YouTube. We've had no issues since. I was unsure whether to call an engineer initially given the cost of a new unit, however given the fault re occured within 1 day, was frustrated to know that I spent money that didn't fix the fault which could have been fixed easily. The only reason it's not 1 star was due to staff politeness. Unfortunately, even though it's a local business, there is no way I could recommend them.
Following a visit from the engineer my oven is so clean it looks brand new. Highly recommended.
Great service from Eastleigh Services. Managed to visit on the same day and fixed our oven within 30 mins. Highly recommended
Very friendly efficient and reliable local company. Originally offered an appointment on Friday but the company phoned later with a cancellation and repaired my dishwasher that day. All fixed within the call out charge so was very pleased. I was also reassured by the engineer who respectfully wore a face mask. This was important to me due to my current medical condition. Would definitely recommend Eastleigh Services.
New living flame fire firred by Nick , very pleased with the work done and the pleasant office staff.
The service from the engineer was first class the company is vary expensive with a £75 pound call out charge this a extortionate when you think the company are in Twyford Road Eastleigh they had to come out to hedge end
The engineer was supposed to come between 0800 and 1200. Had to make two phone call when he did not turn up. Eventually two engineers came at 1530! They were supposed to call me when they were on their way but failed to do so. However they quickly diagnosed the wine fridge problem as non-repairable. They were polite and courteous.
Very impressed with how from the initial telephone call was made the Engineer arrived the following day, highly recommend Eastleigh Services
We called Eastleigh services and the engineer arrived within and hour & 30 mins. He was polite and answered all questions he was asked and kept us updated on the progress. The dishwasher is working and we were happy with their service. I can not answer about good value as we have not yet received the invoice.
The engineers were pleasant and humourous
Our usual engineer returned to carry out a planned repair. He did so professionally and cheerfully. Always a pleasure to have him attend.
Very friendly, efficient and knowledgeable. Would recommend
The engineer was brilliant. Located the fault and repaired first time. Only a corroded wire but didn't try to make the job bigger and more expensive than it needed to be. A very trustworthy company, highly recommended.
Prompt, polite and efficient. Was surprised at the cost but grateful to have my washing machine so quickly repaired.
Excellent and efficient engineer carried work to Rangemaster oven as per quotation
We asked for a visit primarily to advise/repair/replace our cooker hood. I was not surprised that we needed to replace our 23 year old hood, for which we have been quoted. While here the technician examined two ignition switches which have been erratic. He was able to rectify one but not the other, which was not troublesome enough to warrant replacing the whole hob.
Very professional telephone contact from the outset and professional, punctual engineers who carried out the repair.
Excellent service provided for the somewhat complicated installation of a washing machine and drier
Called out in Feb, and resolved the problem. The problem re emerged in April - after talking to Chris he suggested a revisit ,without a call out fee. Engineer attended the next day, resolved the problem effectively and concluded without additional cost. I'm very pleased with the responsiveness to my problem, very good service and follow up, the company obviously value good service.
Repair on a gas oven. An engineer came out within 48 hours of calling and was able to fix a very old oven. Excellent professional service, would recommend.
Attended efficiently and found machine not economically repairable though didn’t know until phoned next day. Very pleasant but took time to find job and give me info. Was asked if wanted to pay over phone and would send invoice. Paid but yet to receive e mailed invoice. Overall good pleasant and straightforward but efficiency could be improved
Told to at 8am and get my time slot? Td 1o'clock. Waited till 14.30 no sign rang them Told he was on his way. Still no sign 1 hour later? Finally turned up 16.10pm . If it hadn't been for the fac w need an oven to cook. Would have gone else where. Then have the bloody cheek to charge me callout plus parts.
The engineer fitted a new dishwasher because the old one was over 10 years old and not worth the expense of repair. The work was done efficiently and thoroughly and he was happy to explain anything I needed to know about the new dishwasher. It is functioning well now.
Our engineer found our gas leak very quickly and was able to provide a replacement hob straight away. He was quick, efficient, tidy and personable. Would definitely use this company again.
Friendly, tided up after finshing the job. Little pricy for work completed but overall happy with end result. Would reccomend and use again.
Fine service as always, quick response times and good knowledge from the office and on-site engineers
After a few visits to repair unsuccessfully, I was eventually informed I needed a new oven. This was recommended, sourced and fitted without too much delay.
Andy phoned early as his previous job finished a little earlier than expected. (Always a good sign) He was patient, whilst I phoned the Lady who was meeting him down at Church. She said he was very pleasant, efficient, explained what the problem was, and had it repaired in a short time. Brilliant service. Thank you so much.
I have used Eastleigh Services on a few occasions over the last three years. I have nothing but praise for them. They have repaired hob, removed, supplied and installed a new cooker - offered very good value for money for the oven with a good warranty. I deal with everything via phone or internet. Its always easy to get hold of them, generally response is reasonable.. As the work is being done in a rental property I look after they deal with it all very efficiently. Thank you for this excellent service.
very helpful and informed engineer who provided an excellent service
Always use Eastleigh Services for all our appliance repairs. Great service, always responsive, helpful and honest whether or not a repair is worthwhile. Very clear about costs and timing for visits. Highly recommend.
We have our Air Conditioning units serviced annually. They have always been very polite, unobtrusive, neat and tidy, clearing any mess created. Always a pleasure to deal with
Good and honest service, costs explained in advance, friendly technician
Very good job done on a deep clean of fan and cooker hood.
Very polite, amiable and punctual. Recommended. .
Responded positively to our request to resolve a fault in our heating system - the heating engineers were most professional in their work, keeping us fully appraised as to what was happening throughout the call out and leaving us fully satisfied as to the extent of the repairs performed.
Excellent service.
Bit confused ...my wife has told me they charged £70 to be there for 5-10 minutes...5 of which was probably to take payment to tell her it was terminal with no attempt at repair made....I will be calling in the morning to see how they find that acceptable. This was not discussed prior to them coming out or on arrival. Edit : I spoke with Chris who said that he would need to speak with the engineer involved. After doing so he concluded that on this occasion they would split it 50/50 (to which I thought I should think so to). Ultimately I am fully aware that they do and have provided a service and that service has taken them away from what they otherwise could have been doing. All I wanted was it to be proportional to what was done. I didn't expect it to be free. Which they have now done. If my wife was made aware of these cost prior we would have gone elsewhere. So my advice to others is to ask about call out / diagnostic fee's prior to arrival. But I feel the business could have done more to prevent this happening.
Both occasions turned up sorted the problem!
Called them out to repair my integrated dishwasher. After 10 minutes looking at it he declared the dishwasher was too “built-in” to remove, left, and charged me the call out fee. I just removed it myself with a screwdriver and 10 minutes of my time. I’m very disappointed by the lack of effort and expertise and feel a bit conned out of my money. I feel I should have kept him for the remaining allotted time to do the washing up, it might have been better use of my money! EDIT: Eastleigh Services reached out to me after the above review and informed me that the staff member who attended my dishwasher was let go after my appointment, and offered a refund. I instead took on another appointment for free to repair a faulty outlet hose. The staff member who came out was far more knowledgable and able, and quickly diagnosed and repaired the fault with good humour and personable skills. Thank you for correcting the problem and showing how valuable your business is. Thanks
Excellent response to fix my fan oven, arranging a same day visit during difficult times! The engineer that came out was very polite and mindful , replacing the element very quickly. Thankyou for mending my much needed oven!
Great service with this company. I just had an engineer out to service my boiler, who was friendly and professional and did a thorough job. I would recommend this company to anyone. Extremely good value too.
Disgusting service. I made an appointment to have my washing machine repaired and not surprised! I ended up waiting in all day. No one contacted either! Worst company ever.
Disappointing service! I made an appointment for someone to come out to fix my tumble dryer and made sure I was home. I was told it would be an afternoon appointment between 1- 4:30 pm, I called at 4:40pm to ask if someone would still be coming out to visit and was given a feeble apology that the engineer had overrun and wouldn't be able to see me that day. Another appointment was made for the following week and again I duly took the afternoon off work and again no one has turned up or even called to apologise or explain. My advice is don't bother with contacting them and go elsewhere!
Very good and honest advice from Eastleigh Services. Advised that I'd be better off putting money towards buying a replacement dishwasher rather than spending it on what would likely be an expensive repair. Many companies would go ahead and book the repair regardless, potentially costing the customer unnecessary and wasted fees, so the upfront and honest advice given today was very much appreciated. Will definitely use again should anything else need repairing in the future as this is clearly a company who can be trusted.
I have left a two star review because I really wanted to use this companies services long term. I had one engineer come out on an urgent call out a weeks ago who found a problem with a valve and replaced the thermostat. So the plan was another engineer would need to come out replace the valve at a later date. 6 weeks on to today and another engineer came out who was a really nice guy and found another problem and replaced the thermostat again. The other problem then caused for a new filling loop, drainage and refill which was not spotted by the first engineer. Trebling the original cost for valve replacement as requested. I expect to task professionals to give me the full overview the problem and agree to fix a problem based on their professional knowledge. Yes, things crop up that are out of scope and I thank Eastleigh Services for only charging me two hours labour for just over 3 hours work. But I will not go back to a company for service if an agreed fix for an issue cascades because someone did not look properly the first time.
I've used Eastleigh Services since 2005 and think I get good service and professional advice. Heartily recommended!
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- NICEIC
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