Direct Food Solution Ltd
3.3(136)Walsall • REFCOM




About
Direct Food Solution Ltd is an air conditioning business based in Walsall. They are listed with REFCOM as an installer.
Reviews
3.3
Direct Food Solution Ltd reviews are mixed. Several reviewers praised the sandwiches and other food, with some describing sandwiches, wraps and trifles as tasty, fresh and good quality, and a charity donor reported enjoying sandwiches with positive feedback on fillings. Staff were called friendly and helpful by some reviewers, including one who said a member of staff explained ingredients well, and the company's customer service was called good by others. However, many reviewers reported poor experiences with taste and fillings, describing sandwiches as bland, dry, poorly filled or stale, with several complaining that named ingredients such as gammon ham or all day breakfast did not match the contents. Others reported mould, out-of-date food, foreign objects including an ant and a hair, and both poor delivery communication and poor customer service.
The best food ever
Extremely tasteless sandwich with chemical taste. Expensive rubbish from local Sunderland shop.
Beautiful sandwich. Really full and tasty. Very glad that our local petrol station stock your sandwiches. Not the first one I've had and that one was lovely too.
Delicious food
Love the trifles i bought from my local shop in bristol, please keep delivering them
Great company! They donated 5 trays of sandwiches to our charity which has enabled us to be able to provide food for the people who are in much need of our services. Everyone has been enjoying the sandwiches and the feedback has been extremely positive regarding both the quality and quantity of the various fillings. Thank you so much for your kindness and generosity!
It was very nice
Worst customer services company, I’ve rang them multiple times spoke to their admin and management asking if they would supply me with their food products, I had lots of promises, but no services , not forgetting I also sent emails as well no reply.
Brilliant service Friendly staff and the food is fantastic the sandwiche plater was delicious
We just had a Christmas party with sandwich platter they was very tasty I will be recommending you to others
It was really delicious and moreish. It was designed and displayed really lovely. A great selection of food. I would definitely recommend as party food to my family and friends.
Very disappointing experience. The company provides a mobile number for the driver, but that number is never answered. However, when calling the landline number found online, they respond . Each time I contacted them, I was assured that the delivery was on the way, but the delivery never arrived This has happened more than once, and the communication has been misleading and unreliable. Giving false delivery promises and avoiding direct contact is unacceptable. Based on my experience, I cannot trust this company’s service and would not recommend them unless they improve their honesty and delivery reliability
Love the taste off your trifles 😍
So yummy sandwich and Harry explained very well about ingredients.
Tried a bbq chicken sandwich today. Bland and lacking any filling. No butter! Just bread! Shrinkflation has nothing on the amount of filling you provided. Tasteless.
Lets have a look inside this New York Deli sandwich..... I'm looking forward to the slices of pastrami, emmental cheese, gherkin, tomato & a little bit of sauerkraut.... oh garlic sausage and a whithered bit of lettuce - what a shame
The most disgusting cheese and salad sandwich. Stodgey bread that just stuck to the roof of your mouth. One bite and I could eat no more. Yuk yuk yuk. £2.99 as well!
Bought a big bite chicken baguette, and its no word of a lie, there was an ant INSIDE the packaging, SHUT THIS PLACE DOWN!!!!!
Absolutely disgusting!! Call themselves a good company?! They need shutting down!! This is supposed to a ‘gammon ham salad” - that is cheap, nasty SPAM! That has never been near a gammon never mind call it that!! And the ‘salad’ is 2 pieces of wilted, rotted lettuce - still in date and being sold btw! Absolutely shocking 🤬🤬🤬
Great food 👌very hard working staff jasvir and raja !!!!keep it up guys !!!!
I bought a supposedly Big Bite sandwich with egg mayonnaise and Red Leicester Cost £ 2.69 You should be ashamed of yourselves see what’s inside. Disgusting!!!
If you haven’t tried the cake and custard sundae you don’t know what you’re missing. The nicest dessert I’ve had in a long time and real value for money. I’m getting withdrawal symptoms just thinking about it
Very poor quality, I will never buy anything with this brand again.
Poor service
Arrives mouldy
I had the unfortunate experience of trying one of these "pastas" while on the road. The pasta was undercooked, and a wooden spoon was thrown in, completely covered in sauce, making it unusable. There was absolutely no flavour—just mass-produced "food" with no attention to quality.
Good customer service. Good food
Cheese salad sandwich. Disgusting. A few soggy green leaves & thin cheese. £1:50 wasted. Gone in bin.
Absolute garbage, "DO NOT, I REPEAT, DO NOT BE TEMPTED TO PURCHASE ANY OF THEIR BAPS/SANDWICHES" You will be terribly disappointed 👎
Bought a chicken and sweetcorn beaugette from dafen petrol station and I have to say its the worse one I've ever had all processed chicken which was problem bought from asda as a pre mix and just taken out of a plastic packaging and stopped into the beaugette whoever makes these for you needs to be fired absolutely crap. !!!!!!!!!!!!!
this is allegedly a piri piri chicken wrap. last time i checked chicken don’t look like that
Delivered here multiple times.Totally incompetent.
This company needs to seriously look at quality control. Bought two of these today from my local store for me and the wife, both were like this when opened. They smell rantid and the chicken is slimy (still two days on use by date) Really unhappy.
It was a very good wrap I loved it soo much that I ate 2 whole ones. The chicken was the best and the best wrap that I have ever eaten . Definitely recommend.
Tasty sandwiches
Excellent service
Excellent customer service, fabulous products….. highly recommended
Genuine company trustworthy
Good food specially sandwiches 👍
Food always of a very good standard and excellent quality
Best company for sandwich 👌👍🏼 and all stuff is good quality one
Delicious food
Great sandwich products and beautiful food
Sandwich 🥪, and custard cake love ❤️
Decent food and tastes fresh. Highly recommended
They are an absolutely brilliant company!! Staff are always professional and extremely helpful and friendly 👌
Exceptional taste, quality, and service defines my experience with Direct Food Solutions. Not only do they deliver delicious options, but their commitment to food safety and sustainability is outstanding.
Excellent company... Great customer service, quality products at very competitive pricing. All your food to go products made fresh daily. Staff very helpful and will exceed your expectations. Highly recommended They supply items from sandwiches, baguettes, wraps, baps, paninis, pasta pots, salads, rolls, ready made meals, pies, pasties, Indian and carribean curries, and deserts. So happy that they are my local supplier.
All day breakfast sandwich erm no it's really just an egg sarnie the meat content so small it's not listed as a percentage
Bought from my local owned shop. Supposedly chicken ceaser lettuce....Not sure what was in this but it certainly was not chicken. The list of ingredients this longis ridiculous when it is a basic wrap. I think this company needs looking into...
I'm actually addicted to your cake and custard sundaes!!!! Absolutely delicious, can't fault them
Great factory for sandwich
No flavour of custard at all. Only a flavour of cake. Pretty much bland. Avoid this!
Productivity is being able to do things that you were never able to do before
Superb,mind blowing
Horrible sandwiches. Do not buy. Wish I could give it zero stars
Very unprofessional company! Not good to deal with.
That chicken tikka pasta is just VILE. 2 bites to and I feel sick. Don't you have a taste test before you produce this trash?
Have gotten some sandwichs multiple times from my local premier shop and have to say they are most disgusting vile things i have ever eaton, not once have i managed to finish even half of the sandwich. I even tried feeding some of the chicken chunks from one sandwich to my cat and i swear to god it GAGGED! the cat GAGGED! when faced with the chicken from this sandwich, I have seen people on multiple occasions take one bite outside the shop only to throw it away seconds later... its almost imppresive how they have managed to make the filling so dreadfull in quality.
Your cake and custard sundae was quite nice, now you have changed to wooden spoons they are going down hill, the cake has a lingering wooden taste, end up having to use a normal spoon. sandwiches are ok hit and miss!
Just got a chicken mayo lettuce sandwich from my local off licence and its safe to say that it tastes disgusting, the chicken tastes very mushy like peas and it is very gelatinous and gooey seems like they mix it as it looks like dog food, very disgusting the bread is cheap and flakey just tases horrible would not recommend
Just bought a BLT from my local shop. Absolutely vile sandwich. Fur growing on the bacon and strange coloured tomato. Would not give it to my dog!! I am reporting back to the shop as they need to change supplier immediately. Would give zero star if I could. Factory needs a surprise visit from food standards and shut down. Enough said!!
Your Beef Mustard big bite sandwich is amazing! Quality beef and just enough mustard for that bite! The price is also great!
Cannot even eat the chunky chicken mayo lettuce. Disgusting.
£2.79 for a box of salad and all it’s contains is lettuce and that’s pretty much it you get 2 tiny tomatoes 1 slice of wafer ham it’s just full on lettuce Also the sandwiches taste stale and never enough filling most they add into the cobs is butter and that’s all you can taste 🤢
Genuinely the worst wrap I have ever had.
Just been in touch with the food standards.. This place will get closed down.. The food isn't fit for dog.. But then again.. People like this make love to dogs.
Absolutely disgusting. Poor quality ingredients masked with cheap sauce.
Extremely poor sandwich just purchased. Chicken stuffing. No mention of mayonnaise. Chicken is debatable stuffing is non existent loads of mayo with some flecks of green in. Absolutely appalling. Shouldn't be in business
Professional cowboys, Sandwhiches are always moldy taste bland and hardly anything fillings.
Ham salad! Thinest see through piece of ham, 3 slices of cucumber and a small lettuce leaf ... Doesn't justify its name.. Ham Salad? Don't think so
Big bite sandwiches are just so packet with good thick bread. For the price of£1.99 it's incredible,and so filling.happy customer from Coventry.
Probably the worst food on the planet and food hygiene let's them get away with producing this garbage, sorry but big bite has traded under lots of dirrerent names over the past 24 months. The amount of absolute rubbish in their sandwiches they are not even worth a £1. The bread smells fusty and the fillings are tasteless! The sandwiches are just cheap and poorly made to a cost not a standard.
Had an all day sandwich and can say they make mediocre sandwich alternatives.
Absolutely rank! All day breakfast roll?... never seen an all day breakfast, I mean I would complain to the shop, but the shop buys your rubbish. Looking at the reviews you get. I'd sort it 🤢
Had to get one of the big bite chicken mayos as they had no scoffers brand left and honestly how u sell these is beyond me the filling inside looks like someone has chewed it up and spat it in the sandwich just stick to scoffers brand actual chicken in them
This is the disgusting Double Cheese 'Salad' I paid £1.99 for on 9th February. Cheese, 1 slice of soggy Cucumber and a piece of limp Lettuce. Salad? No tomato and no spread on the bread either. Complete waste of money!
One of the worst sandwiches I have ever tasted. The cheapest bread going! Not buying again!
Brought a chicken tikka lettuce wrap expecting it to be a chicken tikka lettuce wrap like all the others I have brought before but this one is a joke beaded chicken in it that not even marranated and the tinyest amount of sauce spread on wrap that looks the coulor of tikka sauce but has no taste to it. I never had a problem with your products before but that has put me off for big time
Unprofessional
What a place 🤨
good
They prepare great food of the highest quality.
They supply my local newsagents with out of date bacon and poor quality sandwiches. Would avoid like the plague and really annoyed that they sell out of date food, sometimes a month out of date it's very very poor.
Awesome
Nice Food. Service is excellent and friendly.
Good food
Excellent service
Very good food they making . Excellent service .
Rubbish taste really bad shouldn't be allowed to supply sandwiches like these
multiseed baguette nice but filling is not nice has dry burnt chicken pieces mixed in
Err idk
I found the longest hair in my chicken tikka wrap!! What the hell!!!
I contacted this company today regarding writing a regular order for my business Spoke with one of the management he found my enquiry quite funny and was Laughing all the way through the phone call They do not offer I sale or return service as it states on the website Very bad service and Disgusting management skills!
Omg is it really chicken & bacon?? Brought today with the 8/7/18 on it but stale bread. 1 bite was enough!!! Avoid unless you wanna starve
Disgusting gray bacon. tasted absolutely foul (which is why i looked inside. Don't bother!
Area
Opening times
- Monday6:00 AM – 5:00 PM
- Tuesday6:00 AM – 5:00 PM
- Wednesday6:00 AM – 5:00 PM
- Thursday6:00 AM – 5:00 PM
- Friday6:00 AM – 5:00 PM
- Saturday6:00 AM – 5:00 PM
- Sunday6:00 AM – 5:00 PM
Additional information
- Incorporated 2009
- REFCOM REF1021738
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