LORD COMBUSTION SERVICES

4.1(13)Sandwell • BESA

About

LORD COMBUSTION SERVICES is an air conditioning business based in Sandwell. They install air conditioning for domestic and commercial customers, and they offer emergency callouts. Customers say they are professional, friendly and polite, and that they are kept informed. They are listed with BESA as an installer.

Services

Air conditioning installation
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Reviews

4.1

Reviewers describe LORD COMBUSTION SERVICES as professional and friendly, with several saying staff were polite and that they were kept informed during work. One reviewer said a school boiler upgrade made the system more energy efficient and that the team worked around a busy schedule, while another reported that their hot water and heating systems worked perfectly and that the workspace was left clean. One reviewer said a heating breakdown was fixed quickly, and another reported that snagging after a boiler installation was dealt with promptly. Criticism includes one reviewer calling the company “Jokers” without further detail; another said a boiler serviced shortly before they moved in later needed another service, and that the company did not return for two days and then said it had no contract with them; a third said they were blocked from calling and felt treated as untrustworthy, and that a manager lied to them.

Paul O.Oct 2025 · Google

Lord combustion have taken over our servicing of all our gas boilers since we joined the trust and have provided excellent service and also knowledge of things to look out for on the kit that we have on site. Lord combustion have also supported the school with a number of reactive repairs again with very quick support and turn around to keep buildings warm and functional

Laura W.Oct 2025 · Google

Lord Combustion recently upgraded our school’s boiler to a much more energy efficient system, and we’ve already noticed the difference in our bills. The team were really friendly and professional - they worked around our busy schedule and kept us updated throughout. It's now much easier to manage our costs and we're happy to be reducing our carbon footprint as a school, which is an added benefit. I’d happily recommend them to other schools.

A S.May 2025 · Google

Jokers

Michelle P.May 2024 · Google

We moved into a new property and the boiler started to fail after a month. We checked the details left my the previous owners and contacted the company above who completed the annual service 3 weeks before we moved in. They didn’t come back for two days when we could have been without heat as I confirmed the boiler kept switching off. They finally emailed to say they don’t have a contract with us but with the previous owner and they therefore were not responsible for the boiler any longer and that I would need to find another company. They didn’t even quote to come help us, which to me suggests they know they didn’t do the job right previously. Terrible behaviour and non existent customer service or accountability, wouldn’t recommend! Update: We engaged another Engineer who confirmed it needs a service, two months after this company claim to have completed one due to issues which stretch over the life span of the services they claim to have done when the property we owned by the church (who we bought it from).

Ashley B.Dec 2023 · Google

From start to finish the process with Lord Combustion was simple and easy, their attention to detail was incredible. Their engineers were friendly, knowledgable, and also cleaned up their workspace! Our hot water and heating systems now work perfectly!