Limegreen England and Wales Ltd
4.8(386)Cardiff • REFCOM




Services
Reviews
4.8
Really friendly and easy to deal with. Did a thorough job and got everything sorted quickly and cleanly! Thank you!
Had a new boiler installed and was very please with this service. Very good from start to finish. Very kind, friendly and approachable engineers. Quick and efficient job as well. Even when the app (hive) wouldn’t install properly on my phone he phoned customer service and got it shortly with no trouble. Explained how everything works in good detail and left no mess what so ever. Would definitely recommend this company thank you
Had our 3 x Wall mounted Daikin AC units installed, fantastic service from start to finish. Installation was done by Andy, Karl, and Jac and they have done a fantastic job. All so friendly and polite, really tidy work, it looks fantastic!. Can’t recommend enough, amazing installation, very happy. Thank you all!
Limegreen installed our air-conditioning today, and the two technicians were outstanding, friendly and very professional. The quality of the work was great and the system works brilliantly. Many thanks.
Exceptional Service.
Limegreen knew what they were doing ,from start to finish. The surveyor identified what was needed and explained to us what would subsequently happen. Rhys at sales was always very helpful and the fitting team we had was exceptional. They arrived on site at 8am on a really hot day when and were very professional in their work and cleaned up after themselves 100%. The Commissioning Guy arrived promptly and was very polite and professional and fully explained how the system works. We would definitely recommend Limegreen.
I recently had air conditioning installed by Limegreen and couldn't be happier with the service from start to finish. Rhys carried out an initial telephone survey followed by an in-person visit after I had some questions about one of the proposed units. He took the time to listen to my concerns, put my mind at ease, and came up with an alternative solution that worked perfectly for my needs. The installation was completed by Paul and his two apprentices, Jack and Alfie. From the moment they arrived, they were professional, courteous, and clearly took great pride in their work. Paul was absolutely excellent throughout the installation. He was friendly, approachable, and took the time to explain each stage of the process, ensuring I understood exactly what was happening and was comfortable with every aspect of the installation. Nothing was too much trouble for him, and he was always happy to answer my questions with patience and enthusiasm. His knowledge and expertise were evident, and his attention to detail gave me complete confidence that the job was being done to the highest standard. Paul, Jack, and Alfie worked efficiently while keeping mess and disruption to an absolute minimum. The quality of their workmanship was outstanding, and they left everything clean and tidy when the job was finished. Jack and Alfie were fantastic as well—hard-working, polite, and a real credit to both Limegreen and the profession. It was great to see young apprentices showing such dedication and professionalism. Overall, a first-class experience with excellent customer service, communication, and workmanship throughout. The entire team was a pleasure to deal with, and Paul in particular was a standout ambassador for the company. I would highly recommend Limegreen to anyone considering air conditioning installation.
Recently used Limegreen to fit a compressor and 5 indoor units to my property. Installation Engineer, Paul is super helpful and keen to ensure a quality installation with attention to detail. He is a credit to Limegreen. Leah in HQ is a delight to deal with. Would highly recommend Limegreen.
We had a fantastic experience with Limegreen. Rhys initially came out to quote us and was great – really approachable and very quick to respond, which made the whole process easy from the start. Carl, Andrew and Jack were a brilliant installation team – friendly and genuinely helpful throughout. They took great care of our home, worked neatly, and even offered to put furniture back once the job was done. Any small glitches we had were logged immediately by Carl and sorted within 24 hours, which gave us real confidence in their service. We couldn’t recommend Limegreen enough and we are loving the new air con across our home!
Good worker especially Alfie
Rhys, Leah and the team were absolutely fantastic. I contacted them to help my daughter who suffers severely from hayfever. Limegreen assured me they could help. Limegreen was totally true to their work and pretty much immediately my daughter's quality of life immensely improved. Limegreen was not only true to their word, but also extremely professional and patient with me, very quick to install, clean and tidy and also loved having my pets around them. I was also extremely impressed on how quite the indoor unit is. I highly recommend Limegreen to everyone. Thank you so much for everything you have done for my daughter and me. We are extremely grateful.
Great price and great service! Quick and efficient boiler replacement and very helpful engineers.
Highly recommend Lime Green. From the initial survey to the installation, the whole team was professional, helpful, and friendly. They gave great advice, suggested money-saving options, and the quality of the boiler and radiators was excellent. Their pricing was very reasonable compared with other quotes we received, and the online quote was very close to the final survey quote. What really sets them apart is their excellent customer service, from the initial enquiry through to installation and aftercare. The installers were respectful, tidy, and worked around our home with care. A great experience from start to finish. Thanks again
Excellent service from Limegreen. Spot on diagnosis by the engineer Jamie. Not every heroes wear a cap. Some got the spark. Especially on a Saturday ahead of the long BH weekend. Wohooo...cheers!
Amazing experience
Amazing service
best service in the business
Job went smoothly. Very professional and friendly
Amazing work from lime green job went smoothly and efficiently.And I will definitely be using them again
We had a new boiler installation. Changed the location of the boiler and an extra rad fitted. Absolutely delighted with the service we’ve received. Staff were friendly, professional and hard working. From start to finish the team were efficient and got us booked in and the work done to a high standard. Would recommend without a doubt. Well done lime green. A quality local family run business.
Would highly recommend limegreen, lovely gas fire, great installation, good service from start to finish.
Expensive….£94 call out then £180 to fix the problem with the new part
Always a responsive and customer friendly experience dealing with Limegreen. I can recommend.
Fantastic company, extremely competitive pricing when compared to British Gas. Fitting team were excellent, clean, polite, on-time and great communication over the 2 days of fitting. Would highly recommend.
Great service
Great service and really friendly
Very polite and professional service
First class service from the first enquiry for a new boiler quote. Jack was pleasant snd informative without being pushy. Rhys, who did the assessment for the work, was polite, helpful and left his details if I needed any more information. Carl & Andy came to install the boiler, they were clean, tidy and professional. Carl did a great job. Would definitely use this firm again. They always answer the phone, always helpful and friendly with no hidden charges. Thanks guys
Recently did a job providing new gas boiler and connecting to gas cylinders as we are off grid. Really pleased with service, everyone from initial survey to engineers were really helpful, including Jack at office who stayed in regular contact throughout. They gave us instructions as use to electric only on how it all worked, quick, easy, efficient, professional seamsless job, would definitely recommend. Thank you.
Amazing service
Very happy with the full Central Heating System replacement I have just had completed by Limegreen- New boiler and relocated, all new rads with thermo reg valves, full new pipework, with Hive controller.. A big job! The guys worked swiftly, efficiently, and to a high standard, and were professional, polite, and tidy throughout-an easy 5 stars. Glad Limegreen was recommended to me and I recommend them to anyone looking for a job to be done right!
Great experience with Limegreen Cardiff. My boiler had broken down - Jamie and Jack came to check the next day and they quickly found the root of the problem and did a proper job of fixing it. They are always super friendly, and professional. Would definitely recommend to anyone.
Really great experience with Lime Green. Everyone we spoke to was super nice and made us feel more like friends than customers. During the survey visit, Rhys gave us loads of helpful, honest advice about choosing the right boiler and how to save energy, which was much appreciated. The quote was fair and competitive, and paying was quick and easy. Our old boiler had broken down, and they managed to fit us in the very next day — on a weekend — with no extra charge, which honestly saved us a lot of stress. The engineer was friendly, professional, and worked efficiently, and he left everything clean and tidy afterwards. The new boiler is working perfectly so far. Would definitely recommend Lime Green if you’re looking for a reliable and hassle-free boiler service.
An exceptional customer experience from the initial survey through to the installation. Having decided to go ahead with air conditiong I did what any sensible person would do and get a number of quotations to compare products and costs. Limegreen were not only the best price, the personal approach to customer service was the clincher for me. The installation was completed with care and consideration to my property and just how I wanted. I would have no issue with recommending Limegreen to friends and family and will be looking to arrange and additional installation next year. Update (19/01/2026): had an issue with my air conditioning (it was an unusual installation in all fairness). Called at 9:30 am today and had an engineer visit by midday to sort! Absolutely unexpected to have someone out the same day, but much appreciated! Massive thanks to the person I initially spoke with (sorry forgot your name) and of course Jack who remembered the original installation and sorted everything out.
Just had my Boiler replaced by Karl and Andrew from Limegreen, very neat and tidy and obviously knew their stuff, Jack and Rhys from the Sales team were also very helpful and efficient 10/10
Can't recommend this company and people enough. Our boiler broke down in Christmas eve and they come literally in an hour to check and give us estimate price witch wasn't high. Also, made sure that we will have heating and hot water ASAP. While other companies said what we will have to wait till atleast 05.01.2026, they done all of it today 30.12.2025 what gives us definitely, nice, warm and lovely home before the New Year. Guys who worked was friendly, Josh, Mike and Jamie talked every step of the way, came early in the morning. Checked every room atleast few times to make sure heating was back on and new boiler works as it should. Cleaned after themselves after they finished work. I will be forever grateful to this company working through Christmas and New year period just to make sure we could actually have good New Year. Also, massive Thanks to Rhys who phoned us back and been updating with everything what's is going to be happening and after works been done. Just to check if everything is OK and if we been happy with the service. You guys are amazing.
We ordered a brand new combi boiler from Limegreen and the service was first class. Not only did they arrange the installation really quickly, the lads who came to fit it were brilliant and very professional. I would highly recommend them to everyone!
LimeGreen are a great company and showed excellent customer service from the very first interaction. LimeGreen were quick to respond, survey, quote, book and complete the job and I would happily recommend them. Jack was incredibly friendly, helpful and informative from the start, ensuring my requirements could be handled quickly and efficiently. Throughout the process Jack remained a friendly and knowledgeable point of contact. Rhys came to do the survey and very informative and helpful. The quotes were clearly described and booking the work in was hassle free. On the day of installation the engineers Karl and Andrew were excellent - very respectful and a pleasure to have in the house. Andy, the electrician was a joy also - very friendly and helpful!
New boiler and Hive installed by Limegreen. Really competitive price and the people fitting the boiler and hive were good as gold. Would recommend.
Brilliant service as always? Clean and tidy Rhys is a ledge.
Danielle was amazing. New house, 30 year old boiler. Danielle got it running safely again. Kept me informed as to what she was doing and left everywhere spotless despite having to deal with 30 years worth of dust and carbon build up. Whole experience from Lime Green was exactly what it should have been. Will be using them again. Rob and Lucas came to do some drainage diagnostics for me. Polite, tidy, efficient and explained next steps really clearly.
Recently had Lime Green to change our heating from a one pipe system to a two pipe also had a new gas fire installed and new radiators, very happy with your great plumber Kevin who worked very hard..non stop! Also respected our property and got our heating up and running very quickly. Thank you to Kevin and Young Jack we will only ever use your company for any future work and highly recommend you. Many thanks
I first contacted Limegreen with a vague specification on how to heat, cool and de-humidify my occasional use rooms and garage. Rhys came up with a cost effective solution that has proved perfect in action. The installation went like clockwork with frequent updates. Andrew, Karl and Paul took a lot of care in the house and made the units look efficient and unobtrusive. I could not be more impressed or happier. Thanks a lot.
Gas Engineer was very polite, clean and efficient. Lovely lady.
Danielle was lovely, helped to bleed and fix our boiler quickly and professionally, highly recommend.
recently had a fireplace installed and the entire experience was excellent from start to finish. In the showroom, Leah and Elise were incredibly helpful—knowledgeable, patient, and genuinely invested in helping me find the perfect option. The selection of choices was impressive, with styles and features for every preference.
Highly recommend lime green fire installations from first visit to showroom until the job completed. Robin our gas fitter was very professional and polite done an absolutely amazing job and left no mess whatsoever fabulous and thank you
Great service and friendly engineer, Danielle was great
Lovely lady. Very thorough. Thank you Danielle
Danielle did a nice job and kept me updated on progress of our boiler service and took time to explain what had been done. Quick, friendly and helpful. Thanks!
Arrived on time. Engineer kept me updated and very polite. I’ve used lime green for many years now and find them to be very professional
New oil fired boiler installation Limegreen. Looking for installing the above, few companies are happy to undertake that type of work. I’d hardly sent the contact email to Limegreen when Jack called me back, and that standard of service continued to the end of the work.Costing is clearly set out, communication was excellent throghout. Exemplory ! Many thanks to all at Limegreen, it’s been a pleasure from start to finish.
Danni did a great job of servicing the boiler. She answered our queries fully and explained how everything worked and what she'd done as part of the service. I would highly recommend Dani and Limegreen for any boiler needs in future.
Amazing! Lads are brill :)
Limegreen are an excellent firm. Can not fault the replacement of our boiler from start to finish. Excellent help with choosing the right boiler, none of the normal waffle that comes with this sort of thing. Rhys & Jack were great in the office with support and advice. The lads who came to replace our boiler (sorry i cant remember the names) were fantastic, tidy, and quick. I will be recommending to others.
Brilliant job done super efficiently. Really respectful of my property and that I was working from home. Thanks Karl and Andrew.
Fair play nice gas fire. Decent price. Two lads who turned up to fit - can't fault them. Friendly, polite, tidyed up afterwards. 10/10.
From the very beginning of my contact with Limegreen, I received excellent customer service particularly from Elise and Leah. I was regularly kept informed of my fire order and what time our engineers would arrive. The two engineers were respectful of my home and left the room spotless! I can’t thank you enough for your service and we love the fire !
These guys are second to none. They have performed several different sets of work for me.. From installing a fire for my elderly mum, To reacting in instantly when I have had an issue with a leak pipe in my business, They genuinely care about what they do, And you really do feel like your custom is valued. There are so many of the guys that have attended on different instances for me And they go above and beyond every time. Jamie, Elise, Leah,Rhys, Griffo, and Jack to name but a few. Would highly recommend to anyone.
We had our combi-boiler serviced today by the good people at Lime Green, the team were professional, friendly, knowledgeable and very thorough. Definitely recommend Lime Green!
Another excellent boiler installation job done by Limegreen. Professional, punctual and friendly. From the survey to completion no issues whatsoever. They even have a quality control employee who comes at the end of the job to check it out and make sure you’re satisfied! Chris the boiler installer was on time, professional and friendly. All done in a day. Highly recommended by me. Thanks. Steve Bush.
Karl, Paul and the team did an amazing job with installation. Excellent communication and all round customer service from Jack. 100% recommend!
Limegreen knew what they were doing ,from start to finish. The surveyor identified what was needed and explained to us what would subsequently happen. Jack at sales was always very helpful and the fitting team we had was exceptional. They arrived on site when we expected them and were very professional in their work and cleaned up after themselves. The Commissioning duo arrived promptly and were very polite and professional. We would definitely recommend Limegreen.
Air con installation Professional, knowledgeable friendly service from start to finish. From initial survey there was no hard sell, all options were explained to us & quoted for. Rhys has been very friendly and easy to liaise with. Karl and Paul who installed our air con, were friendly, punctual, clean and tidy & did a great job. We would recommend Limegreen in a heartbeat.
Excellent company. From first contact, design pricing and efficiency they excelled. Installed to programme by Mike and Andrew very efficiently, safely cleanly. Cannot praise enough.
I would recommend Limegreen without hesitation. It was clear from the initial survey that they are a company who know what they are doing. Rhys made every effort to understand our Air Con requirements and presented the various options with no attempt at overselling. The installation team of Paul and Dai (plus Andy on day1) did a brilliant job in the face of some very obstinate stone walls. Very neat installation and cleaned up properly as they went along. The lead installer Paul clearly knows his trade and we are delighted with the result
Special mention to Gwyn and his team- had an issue with my cylinder and he was extremely helpful - turned out to be a simple fix in the end but forever grateful for how accommodating they were
Limegreen was recommended to me, and I am very happy I engaged Limegreen for my boiler service. Jack, who arranged the appointment, was friendly and efficient. Shan, the gas technician, was highly personable and knowledgeable. He took the time to answer my questions, and, as a result, I will be engaging Limegreen for several projects in the near future. It can be difficult to find reliable and trustworthy tradespeople, but in Limegreen I feel I have found an excellent source for gas and plumbing services.
Easy to deal with - video survey very convenient and good prices
From start to finish an outstanding company, it’s such a pleasure from speaking to the guys in the office to the magnificent guys completing the work . I can’t thank them enough for their service and out of this world customer service.
I am a retired gas engineer. I have passed several customer's on to Lime Green for gas fires. They are most helpful. Thanks for helping. I look forward to recommending you in the future.
Paul, Dave and James did a first class job installing air-conditioning in our lounge at home and could not have been more helpful.
(PART 2) Inaccurate and Unacceptable Response from Lime Green! I must express that I find your response both misleading and unacceptable! To clarify: I do have the serial number and gas council number for the Faber fire, which is clearly visible on the data sheet attached to the unit. I did not have this information on hand during the initial call, but it is available and could have easily been provided upon request. Your suggestion that we intend to install the fireplace ourselves is entirely false and quite frankly, offensive. At no point was this said or implied. The fireplace will be installed by a Gas Safe registered engineer, as is required by law and expected from any responsible customer dealing with a gas appliance. The fireplace in question was purchased from an approved Faber dealer, so the assumption that it came from an unofficial or unverified source is completely incorrect. Your statement that we were missing essential components is also inaccurate. We are not missing any components—we were simply enquiring about additional decorative log sets and the optional caretra stones to enhance the fireplace setup, which are well-known, brand-approved accessories for this unit. Regarding your claim that Danny was not rude, I would strongly disagree. His tone, conduct, and attitude throughout the call were unprofessional, particularly after learning that we had not purchased the unit from Lime Green directly. As per the recording, his main issue was not safety or regulations, but the fact that we were not previous customers. He clearly stated that he would rather not assist those who hadn't bought directly from your showroom because he didn’t want to deal with international suppliers on their behalf. This is the key issue—not regulatory compliance, but a lack of customer service. I find your attempt to reframe this situation disappointing and dismissive. If your company is unwilling to assist in sourcing parts for a product from a brand you are an official dealer of—despite us having all necessary identifying information—then this needs to be escalated to Faber directly, as it reflects poorly on their network of dealers. I hope you take this seriously ! ORIGINAL REVIEW (PART 1): I just got off the phone with a representative from Lime Green in Cardiff. I explained that we were looking to source parts for a fireplace that we had not purchased directly from Lime Green. At the time of purchase, we weren’t aware that Lime Green stocked or dealt with this particular brand - it was only recently recommended to us by someone else. At first, the staff member was helpful and said it was absolutely fine - he would email the manufacturer and get a quote for the parts. However, during the conversation, once it became clear that we hadn’t bought the fireplace from them, his attitude shifted. He became unhelpful and ultimately refused to provide the parts. When I asked for his name, he said it was 'Danni'. I found this behaviour unacceptable. Lime Green is a listed dealer for this brand, and we were simply looking to purchase spare parts through an authorised supplier. Refusing to supply parts solely because the original product wasn’t bought from them is disappointing and unprofessional.
⭐️⭐️⭐️⭐️⭐️ Absolutely brilliant service from start to finish. Jack, who handled everything over the phone, was incredibly helpful and professional – he made the whole process smooth and stress-free. The team of engineers who came to install the AC were fantastic. They did a really clean and tidy job, took the time to walk us through how everything works, and left everything spotless. You can tell they take pride in their work. I wouldn’t hesitate to recommend them to anyone looking to get air conditioning installed. Top marks all around!
I recently had an air conditioning system installed by Limegreen. The who process from survey through installation and payment was smooth, professional and simple. The installation itself was undertaken by Karl and Paul and I found them to be skilled, couteous and professional. Their care to avoid disruption and mess was exemplary and the quality of the installation was second to none. Limegreen is a company I highly recommend.
Myself and my wife visited the show this morning looking at fires for our renovation, the show was very well set out with lots of choice, the staff were very friendly and professional especially the young lady who took the time to explore all our possible options, very happy we the service and our new purchase.
Amazing service from Elise in the Limegreen office, very knowledgeable and polite. I would recommend this company .
I found Limegreen super easy to deal with, in particular I spoke with Elise whose friendly nature and knowhow helped me choose the right fire for me.
Great business, I found Elise especially helpful and got me through the buying process very quickly and effectively.
We bought a fire from Limegreen as there was so much choice. Fantastic service from start to finish. Lovely staff all so helpful especially Elise. I would highly recommend them to anyone.
Fabulous company can't fault them. Surprised Kevin got up the ladder so fast with his hight disadvantage. But lovely people made my new boiler a pleasurable experience 100% 5 stars would give more but they only gave me 5.
Excellent service from start to finish. Jack was amazing throughout and arranged everything perfectly. The guys that fitted the water heater were professional and didn't leave any mess which is fantastic. Would highly recomment this company
Huge thank to Limegreen for installing our solar panel system and battery. Quick & Efficient. They also do my servicing on the boiler and fire. Can’t fault them. Cheers Limegreen.
Issue with 15 year boiler leaking, repair or replacement was discussed. Decided to go for the replacement boiler due to age of existing boiler. Scheduled replacement within 2 weeks. Engineers Karl and Mo were excellent. Very polite and efficient. Tidied up after themselves and left it immaculate after they had finished. Highly Recommended A+++++++++
I recently purchased a new boiler and installation from Limegreen to replace my 15+ years old boiler. I was given lots of options for new boiler makes and models, talked through warranty and payment options. The company were able to book me in for the boiler to be fitted within 3 weeks. Kevin & Iwan did a great job of fitting my new boiler. They were friendly and polite, worked quickly and left my home looking tidy when they finished. Great service!
Jack is superb. I wish he worked with me as his customer service is exceptional and plus we are practically best buds now. I'm really happy with the service from start to finish. Huge price difference compared to British Gas for the exact same boiler!! House warms up super fast now....just in time for summer 🤣 Thank you also to Rhys for my survey, and Kevin and Iwan for the install.
Really excellent service from Andrew and Mike, also must mention Jack who was very friendly and talked me through everything I needed to know. Really good job - thank you.
I had a great experience with Limegreen. Andrew & Michael Were really friendly and knowledgeable and did a fantastic job installing my new boiler. I had a great experience all the way through with Rhys doing the initial quoting and ‘Wolfey’ the electrician helping out with the system and some other tips on the electrics in the house whilst he was here. I want to say a massive thank you to everyone that helped me out. 10/10
We’ve just had a new boiler installed by Limegreen and are very pleased with the service we’ve received. We’ve found all the staff pleasant and helpful. Excellent customer service from Jack, Rhys, Kevin & Iwan. Would highly recommend!
I had a new boiler fitted by Limegreen. I had fantastic support from the team throughout. Kevin and his apprentice Iwan, were responsible for the installation of the boiler, and they give a first class service! Arrived promptly, worked so hard, and left the place 'spick and 'span'. They were both so lovely too, which was a bonus! I highly recommend this company. Thank you x
From start to finish of the boiler installation process Limegreen were absolutely flawless on all levels especially Rhys & Jack. The engineers Kevin and Iwan were very professional, very friendly, very helpful and with out a doubt did a first class job. Outstanding! We've had boiler installations in the past and i believe Limegreen to be the best i have ever used. I would definitely recommend this company without hesitation.
New gas stove fire supplied and installed. Engineers were fabulous, fire is fabulous. So very much better than I ever imagined ( fire not on display in showroom ) Thank you Limegreen Cardiff
Excellent service from Limegreen today from start to finsish, from Jack in the office to Cam and Jac who fitted my boiler, great guys, reliable, professional, friendly and tidy workers, thanks guys, highly recommend Limegreen
Absolutely amazing family run business. I had the Best service! I recently had a new boiler fitted by Limegreen, and I couldn't be more impressed with the service. From start to finish, the team was incredibly fast and efficient. Kevin, Jack, Rhys, Cam and Iwan worked seamlessly together, ensuring everything was completed to the highest standard with minimal disruption. They were professional, friendly, and explained everything clearly, making the entire process smooth and hassle-free. I highly recommend Limegreen for anyone in need of a new boiler or radiators fitted– they truly went above and beyond! Thank you again for your excellent work!
Thank you Limegreen and the team of the engineers Andrew, Michael, Jamie & Josh for your outstanding work. It was a big job that included removing hot & cold water tanks, reconfiguring the pipe works and replacing a new boiler which went smoothly. Team arrived on time and finished the job by 4:30pm. Well done.
I’ve used Limegreen for the past couple of years to service both my rental and residential properties. They’ve always been extremely reliable, whether it’s fixing problems for tenants or installing a new boiler at my own home. Their pricing is reasonable and transparent. Rhys is fantastic to deal with and consistently goes above and beyond to accommodate. Highly recommended!
MY BOILER COMPLETELY BROKE DOWN AND LIME GREEN WAS REONMENDED TO ME .WITHIN A DAY JAMIE CAME OUT .DONE MY QUOTE AND WITHIN DAYS INSTALLED MY BOILER HELPED BY ANDREW .THEY WERE SO PROFESSIONAL AND FREINDLY LADS SHOWED ME HOW TO WORK THE BOILER AND THERMASTAT.EVEN PROGRAMED THE TIMES I NEEDED THE HEATING TO COME ON.SO I DON.T NEED TO WORRY ABOUT HAVING TO STRUGGLE WITH SETTIING IT WILL BE RECOMMENDING THEM TO MY FREINDS . ONCE AGAIN I CAN.T PRAISE THEM ENOUGH K.SMITH
Limegreen was very good company. Limegreen did a really great job not only one person but as a whole team. amazing team. very good and clean full job from "Mike and Andrew". me and my husband both are really like their job today. fantastic job guys. Thank you so much for the whole team but very special thanks for both engineers. really amazing keep going on. very satisfied by Limegreen. Thank you so much.
From start to finish it was all very professional and stress free, both Karl and Jack did an absolutely great job, friendly and efficient and we felt very confident. If you are thinking of getting a new boiler these are without a doubt the the company to go to. Dorrie
Great information and support from the office, from the survey up to the installation. Kevin and Cameron arrived on time, talked through what they would be doing, fitted new boiler and radiators and went over instructions for use. Great service all round.
Jack was great on the phone and gave great customer service. Our installation was undertaken by Karl & Jack who were friendly, tidy & efficient. Unfortunately our new boiler caused a slight electrical issue, but when I called up Limegreen and spoke to Jack, he ensured an electrician was sent over first thing the next morning and he was able to rectify the issue. Great service!
I had a new Worcester Bosch Combi boiler fitted today. The installers were Cameron and Scott, they did a great job. They took good care of my home and did not leave any mess. I would highly recommend Limegreen fires fireplaces and boilers, very nice company to deal with.
Great service from Limegreen from our initial contact with Jack and Russell to the efficient and speedy replacement of our oil boiler by Kev and Josh. Would highly recommend Limegreen.
Thankyou to jack for phone call communication from beginning to end . Installers Karl and Scot was amazing fitting my Bosch Aircon to my loft room . Arrived on time and very conscientious leaving my home clean and tidy. The installation was absolutely fantastic highly recommend. Everyone was very polite and efficient. Highly recommend Limegreen and will continue using in the future. Great service from beginning to end. And finally, can I have a good night sleep with a nice cool room. Thank you again Sarah
Having a few different jobs completed by Limegreen. Originally we were having different companies do different bits. But after a very good quote from Jack, we decided to go with Limegreen for it all First part was to board our attic for the new boiler to move up. Dan and Stuart attended on time, very friendly and polite, and talked through what they were going to do. Worked quickly and professionally and have done a great job boarding out attic, and giving access via a pull down ladder. They explained how it all worked and left the bedroom spotless. The work they have done is great, and went far above our expectations with some extra bits and space. I can't thank Dan and Stuart enough, and Lime green, after going through a hellish week, they have gone above and beyond and I look forward to the rest of the work being done. Thanks all.
Great new boiler and pipe work fitted- thrilled with the result and the company. Thanks to Jack in the office for overseeing everything and Scott and Rob for two days of hard, focused work. Highly recommend.
Great staff, great engineers and solid office support staff.
I found lime green after looking for a local gas engineer to fix a fault with our boiler, from first contact they were really helpful and came out the same day to diagnose the problem and returned next day to fit the new part, excellent quick service & reasonable price too, I would definitely recommend!!
The guys at Lime Green have been fantastic for us. We are delighted with the products and the service was second to none: huge thanks to Rhys and all the team. Chris
Recently had aircon installed. It's been fast and efficient, and working an absolute dream. Thanks to the engineers who got it all sorted
Brilliant!! Rob worked like a trouper all day, hot water without any problems again, our old boiler was on its last legs. This one will likely outlast us!!
Having issue with another service contacted these guys and instantly there to help no nonsense no overpricing just fair and honest. These guys are a honestly some of the nicest people I've dealt with. Will definitely be telling all my friends to go here in the future.
Came out to quote for a new system. All the engineers were super efficient and quote arrived on the day as promised. Would def recommend this company, well done for having such a great team
Superb service from this amazing company - we had a complete boiler replacement completed in April 2024. Karl, Josh and Russell, the engineers on site, did a great job in just two days, were exceptionally clean and tidy - and their friendliness and service was second to none. The house was left clean and tidy, and everything was explained to give us real peace of mind. The cost also was excellent, compared to one of the big energy providers - so all round the best decision we could have made. The back up service from the team in the office was also great, especially Jack - so thanks Limegreen for a job well done, and it is encouraging when there are companies out there who not only say they pride themselves on great customer service, but also deliver 100%.
very professional company , we had our log burner fitted in Llandaff and we are very pleased. The workmen that came to the house were very professional and left everything immaculate. Highly recommend.
Cracking job by the boys the boiler is amazing reli happy and my shower has hot water thanks very much matthew davis
Recommend highly. Really professional and the engineer Adrian was really courteous. Very competitively priced and great service from the office also. It was very difficult finding a business that could service a flue less fire but these are experts. Thank you so much
Excellent Service from beginning to end. Professional and polite. Everyone we have dealt with Russell, Jack, Dan and the two installers Corey and Tom were brilliant.
Jamie and Andrew replaced our boiler with a Worcester Storage combi. They were efficient, professional and got our heating & hot water back up and running within a day. Highly recommended!
Engineers Andrew and Michael replaced my aging boiler with a Combi on 8 December. They were outstanding, getting through a significant amount of work with care and attention to detail. Don’t think the job was particularly straight forward but they showed great problem-solving skills and delivered a fantastic job. Can’t thank them enough. My Limegreen experience has been first class.
Have just used Limegreen to replace our very old boiler and can't recommend them enough. The customer service has been excellent throughout- from Jack contacting me straight away to talk everything through, Russell doing the quote and Karl and Josh the engineers for fitting (who left the place spotless). It's been so refreshing to find a heating company that actually gets back to you! Getting a new boiler can be stressful but Limegreen made it so easy. I also feel really reassured that we'll be able to contact them in the future if we do have any issues. Thanks guys! Will come in to chat about wood burners soon...
I don't usually post reviews but having had a fantastic experience with all the crew at LimegreenUK on this occasion I feel I must,. We had a major boiler malfunction at the beginning of December and after receiving a huge quote from British Gas I decided to look around for another company in the Cardiff area and found LimegreenUK on one of these trust a trader websites. From my first phone call to Jack at Limegreen customer service I was immediately impressed with their compassionate and clear understanding of what was required. A few days after my initial call they were at my home to replace my boiler and issue a new Gas Safety Certificate, I knew I had made the correct decision when Tom, Corey and their apprentice also called Jack came into the house and the first thing they did was put protective covers on the floor to protect our wooden flooring. While they were there they were polite, and respectful throughout, and quickly became part of the family albeit for a few hours. As for their costs, they were far better value than British Gas and their customer focused aftercare is something I'm sure will be equally impressive for the future. Bottom line is that if you are looking for a company to install, repair or maintain your heating equipment you cannot do better than LimegreenUK.
Great service, from surveying to fitting my new fire, absolutely love it
Jack at limegreen Cardiff is very personable and efficient, would recommend
From the start a great service from the office all the way to the boys fitting the boiler more than helpful in all departments would highly recommend good job guys Thank-you
Excellent Customer Service from Jack and Russell... Very informative and extremely professional service.
Top service, extremely professional and very reliable
Brilliant service from limegreen engineers Corey & Ryan. Such a neat job and everything was explained really well. Kept everything tidy and answered all my questions. In addition to the actual installation of the boiler the quote service was swift and easy, kept up to date with timings on arriving to my property and the installation next steps over the phone. Also all the customer care via phone was brilliant, really polite and reassuring and definitely felt like my business was valued. Top notch service.
Had a very good experience with Limegreen. They sent two gentlemen to install my air condition in my house. Karl & Romin did a quality jobb and they were fast, didn't take any breaks just got the job done!! I will hire them also in the future if I get problems with boilers or anything else. Thanks a lot!!
An inspection was carried out by Rhys who was very helpful and checked everything over before a quote was sent over. The old boiler was replaced in one day by Evan, who was very friendly and kept us up to date with how things were progressing and gave us a good handover. Big thanks to the Limegreen team!
A really good and an untraumatic experience from a group of talented and hard working fitters, first class work from people who by the looks of it take a lot of pride in what they do, great communication from Jack and a pleasant and knowledgeable survey by Russel. Thanks to all
Excellent service from fitters, small issue resolved quickly, Jack kept in touch throughout
Karl and Josh installed an air con system in my bedroom. The service from them and Limegreen was perfect. Communication was spot on and they completed the work efficiently and professionally. Would definitely recommend them.
Can’t fault this place! All staff are extremely helpful & friendly. Massive shout out to Rhys who went above & beyond to make my experience one of a kind. Would definitely recommend! 5 Stars!!
I had a brand new boiler fitted in short notice and I'm very pleased with the result. The engineers who carried out the installation were excellent and the whole experience with Limegreen was incredibly efficient. I would highly recommend Limegreen to anybody.
Big thank you to the Limegreen team including russ Mike and Andrew, the dream team 😀 from start to finish very professional and did exactly what we wanted. Would definitely recommend, cheers guys 😉
From first contact with Jack then Russell and Karl and team i found limegreen friendly well organised and competent. Time was taken to explain things, engineers were friendly very competent and its always good to see youve made the right choice. Even if there was unforeseen issues or problems im sure all limegreen would be more than happy to help. Thanks all for a good job from a reliable company. Mark Thomas
What a fantastic professional service from start to finish. From first contact, quotation and installation date.And the quote I had was very reasonable. Rhys and his team are absolutely amazing. The engineers came on time were polite and very professional. The guys ripped out an old boiler, and replaced in another part of the house. They cleaned up after themselves. And it's the warmest my house has been since I've lived here. Glad I picked this company to fit my boiler. Definitely recommended five star. I wish I could give six stars.
I recently had a new boiler fitted and was impressed by Evan and Imad's hard work. The boiler works perfectly and all contact with the company from receiving a quote to paying the final balance has been professional and easy. I would recommend this company to anyone needing a new boiler or fireplace. Diolch yn fawr.
Limegreen engineers (Kevin and Corey) arrived promptly at the appointed time and installed new gas-fired boiler. Kevin and Corey carried out the work efficiently and neatly, and were polite, considerate and informative. I would highly recommend this firm to any prospective customer.
We had a new boiler installed with Limegreen ,they are very professional they done an absolutely amazing job they was clean and tidy,, also bought a part for solar panels to heat the water, I can honestly say they can’t do enough for you, Rees is so knowledgeable explained everything to my husband nothing was too much trouble for him, we would 100% advise if anyone need a new boiler Limegreen is the place to go ,….Christine & Gordon Thomas
Recently had my annual boiler service. Second time I’ve used lime green as they are reliable and very professional. The engineer was polite and carried out the work very efficiently. I also received my gas certificate via email a few hours later. Will definitely use Lime green again for any future work required.
Limegreen provided an excellent Service, from start to finish. Their workforce are professional, polite and most helpful and are a credit to their employers. Limegreen's admin (office staff) are also highly professional. I would recommend this Company without hesitation.
Very professional and quick job Super service now I have hot water and central heating on 🥳🎉 happy days 😀 Thank you Limegreen 😊
Solid company. I have been using them for 5+ years for all my rental properties. Would recommend without any reservation. Brilliant for your gas certs, new boilers, emergency call out, radiator faults, leaks, you name it and they can sort it.
Very pleased with the Limegreen services as my boiler were out of use and they managed to provide me a new boiler just in two days. The installation guys Jush and Scott they were both very professional.
AMAZING 💯 - A MUST IF YOUR LOOKING FOR A NEW BOILER! Just had my boiler and radiators fitted today and wished I had them years ago with Limegreen - The two workmen were so professional, cleaned up everywhere, explained about everything and worked so hard on time etc. - I would highly recommend anyone to use this company and will looking at a gas fire in the future from them now.
10/10 experience! Limegreen were transparent and excellent from start to finish. Prices were great. They were efficient, polite and got the job done (and more). Holes have been blocked up, all rubbish removed. Would 100% use again.
Just wanted to say a massive thank you to Limegreen for the installation of our new boiler. Service was excellent and efficient, Romin and Elliot were both extremely polite and respectful boys too. Thank you so much :)
Really good customer service. After we ordered a new boiler, typically the old then broke completely. Limegreen were able to bring forward the installation of the new boiler by a week, thankfully. Engineers were very polite, friendly & explained everything. Everything was kept tidy too. Great company and I highly recommend
Excellent service. I had a fault with my boiler and Limegreen Facetimed me and walked me through the whole thing. Within literally 5 minutes, I was back up and running. Brilliant work!
We had a great experience from the first call to the final sign off. Rhys, Romin, Elliott and Graham were all helpful and professional. The boiler was fitted in a day and they also fitted a new radiator in the bathroom and installed a hive thermostat. We will definitely use in the future and recommend them to friends and family. Thank you.
Had a wood burning stove fitted. The guys in the showroom were helpful as we're the guys who came round to do the work and fit the stove. Helpful and informative and kept to the dates on the work. Also reasonably priced. Have already recommended to friends and family
Rhys was very accommodating and communicative. Would highly recommend.
Extremely thankful to Limegreen for coming to our home on a Saturday evening when we discovered we had no heating and hot water. Very friendly and professional when they arrived, they fixed the problem in no time. Cannot recommended them enough. Fantastic service and thank you once again for your assistance.
Had my boiler replaced in October by limegreen, install was quick and clean. Had a slight issue with the flue dripping outside but the engineers came back and repositioned it and now it's fine. Really professional and friendly service by the engineers cannot fault them.
Had limegreen install a new boiler a few months back, (great) then a slight problem a few months later with a different issue, 3 port valve, new valve installed but it turned faulty quite quickly, contacted rhys and new valve replaced at no cost. Job done.
From start to finish Limegreen was very professional. From the 1st enquiry to the survey and the heating team were 1st class. Very professional and trustworthy, would definitely recommend limegreen.
My new combi boiler was installed- Everything went smooth and perfect - thank you to the team -,for the help and explanation - it was a day job and I could just relax and trust - I definitely recommend Limegreen.
Had a boiler supplied and fitted by Limegreen in place of an ancient Baxi fire and back boiler. I looked online for a local company with good reviews to do the job and Limegreen's long list of brilliant reviews put them at the top of my list. I visited their website and used their online quotation calculator to get a ballpark figure for my install, they then contacted me and offered to come to the house for free and do an inspection of the work required and to give a more accurate quote. The inspection done, the quote was given to me there and then. I was very happy with the price and agreed to go ahead with the work. I was given an installation date that was only a couple of weeks away. On the day of the install Limegreen arrived on time and got to work straight away. The install team were brilliant. Fast, friendly and efficient. The job was completed in one day to a very high standard, little to no mess, all waste removed and I returned home to a lovely warm house. I can highly recommend Limegreen, the entire process from start to finish was easy and very professional. 5 Stars from me!!
Cannot recommend enough. Had a major leak and got in contact with Limegreen, they provided immediate advice on how to stem the flow and had a polite knowledgeable engineer to my house within the hour. Completely fixed and also tidied up poor workmanship from a previous company. Cannot recommend enough with so many rogue engineers out there.
We were recommended Limegreen to install our new log burner. We are over the moon, they were extremely professional from start to finish and we are thrilled. They advised us the most appropriate positioning and gave us a selection of options within our budget. Will be highly recommending to anyone I know who is looking for their services.
Limegreen recently installed a boiler in my daughter’s house. I suggested my daughter choose Limegreen as they have installed a gas fire and new boiler in my own house in recent years and I was very happy with the service they provided. They did not disappoint - from start to finish Limegreen demonstrated that they are an excellent company. The showroom and office staff were extremely helpful and dealt with our enquiries promptly. The installation engineers and electrician were very proficient and pleasant and took care to ensure that the work was completed carefully andwith the minimum disruption. I have no hesitation in recommending Limegreen as a first class company
We recently used Limegreen for the purchase and installation of a log burner. Very impressed with the service received throughout. The sale staff were incredibly helpful and knowledgeable and not at all pushy. A home visit and survey was arranged and carried out quickly and recommendation made. Follow up queries were answered very quickly. The whole process was very easy. The engineers that fitted the fire were excellent, working non stop over 2 days. They worked very quickly and left the house clean and tidy both days. Also took time to go over everything we needed to know before they left. The installation itself looks incredible. The goods are of a very high quality and makes a massive difference to the room. Very happy with the service and would not hesitate to use again. Would highly recommend!
What a first class company Limegreen is! Excellent service from the start to finish. Everyone I've dealt with on behalf of my elderly mum, from Rhys who surveyed and quoted, Jamie who's provided excellent advice and help to the engineers Carl and Josh also another engineer who came out to help with an unassocatiated water leak issue and everyone else I've spoken to in the offices were professional, friendly, accommodating, knowledgeable, skilled and generally provided the best customer and professional service!. I would definitely recommend this company and wouldn't hesitate using Limegreen again. Brilliant company and employees!!!!
Great service. Fitted me in same day with no issues.
Boiler replaced professional team and they did an amazing service
Friendly and efficient from start to finish. I've already recommended Limegreen to a neighbour. Russell came to the house promptly to do the quote, he was friendly and knowledgeable and there was absolutely no 'hard sell'. Limegreen prioritised us for our new boiler because we have a toddler and the job was done within 4 days of the quote. The fitters Evan and Neville were clean and careful and the finished plumbing looked much neater than it had done previously. The office team were also efficient and phoned when they said would.
Boiler Service
Boilers aren't really cheap but they gave a good comparison price. Booked the new boiler installation and they got two engineers out today. All sorted before 4pm. Great thanks to your guys. Really impressed with your work, very professional, kind, quick and efficient. They left my home tidy👍🏼😊
I would like to say how impressed we have been with the service provided. The surveyor was really knowledgeable and didn’t put us under any pressure to book our boiler replacement with yourselves which, I personally find very refreshing. The engineers turned up on time, were professional, polite, efficient and tidy. As we wanted the new boiler relocated to a different place to the old boiler the engineers gave great thought to the best way to do this and we are delighted with the result. All the relevant checks for leaks etc were carried out before they left and we were instructed on how to use the boiler controls. The electrician also turned up promptly this morning to fit an electric socket and the thermostat. All in all we have had a very positive experience – in fact I have already recommended you to a colleague of mine who is looking to have some work done in the near future. I would highly recommend this company.
Very professional, turned up early, fast efficient, polite. Pleasure to use and the engineers were a credit to the company. Highly recommend
Excellent service easy to deal with , Kevin & Corey we’re extremely good at what they do,
Service of a gas fire. I have always enjoyed great service from LimeGreen, but I wanted to mark the service Rory gave today(27/06/3022) - very pleasant presence in our home, no fuss, efficient, job done so easily, done and dusted in a trice. He is an asset to your business, diolch.
Fantastic service from quote stage to fitting of our new boiler. Very informative, and the engineers very professional and excellent at what they do. Highly recommended 👌
A week ago we had no hot water as our boiler broke. An engineer came to fix the boiler and fit the missing part and returned the following day to also fit a new fan. He phoned to say that it would be fixed by the end of the day, which it was. Everything seemed to be okay, but after a while we found the house to be very hot. We phoned up to say that we needed help to get somebody out to sort out the problem with the heating. There was a small altercation between the person and myself, however, I was very stressed, which I shouldn't have been. Now I feel that I reacted by writing a review too quickly. He said that he would come and see for himself and came out to sort out the boiler and found that a wire in the circuit board was not connected to the boiler to the regulator. The last engineer was very respectful and sorted out the problem quickly and was very professional and polite. I am very happy with the work which was done and I apologise for being so hasty to write the review. I apologise to the last engineer, Jamie, who was very professional and I would 100% use Limegreen again.
Outstanding service rom a highly professional team and all at a fair price. Would be very happy to recommend.
Efficient and professional service, from the initial virtual consultation to installation. Would recommend.
Limegreen arrived promptly to estimate the cost of a boiler replacement. Everything went very smoothly and great care was taken to protect our property. The job was completed within 4 hours. They took the old boiler away for disposal. The whole operation went without a hitch. Highly recommended.
Installed new radiator plus some general gas and boiler maintenance. Totally professional, and would not hesitate to use again.
Very nice people,
We had previously used Limegreen for an annual water tank inspection and as our tank had developed a small leak and needed replacing we didn't hesitate in using them again. Very professional, kept appointment timings exactly and charged exactly what they had quoted. Very pleased and would be happy to recommend them to anyone.
I have recently just had my entire boiler system changed over with Limegreen. What an absolute pleasure it has been dealing with the whole team. Would not hesitate to reccomend at all
Estimation of this company has definitely gone up as they have contacted me to rectify the situation.not happy with the result of meeting have not got back to me yet back down in my estimation no follow up so no stars from me
Just had 2 vertical radiators fitted by Limegreen, excellent service, excellent engineers, very pleased with the result
Ordered a log burner and new fire place in December 2020, advised of a estimated delivery time. I took into account the Christmas period. 5th Feb sent an email requesting an update, no contact received. Sent further email 14th Feb email back advising that they would be chasing up suppliers. Had no update, further email sent on 13th March requesting update still not had any contact back. Further email sent still awaiting contact !!! Very poor customner service, seem happy to take your money ( large deposit was paid ) and then fail to keep you updated.
My mum is 94 and her old boiler had packed up. Right from the initial meet and quote the company have been helpful and understanding. Installation was booked between 8am - 9am. The 2 guys Andy and Micheal were prompt, professional, friendly and kind. They were done by the time they said they would be, then the electricians Josh and Graham took over to install the hive, again friendly, helpfu,l professional. Can't find anything to moan about. Mum has early alzheimers and they treated her with kindness and respect. Thank you !
Limegreen installed 2 new bathrooms and a full central heating system about 2 years ago for us we were told we would be without heating for a few days, I remember it was quite cold and there was a knock on the door one evening and it was Danny with 2 electric fires, totally unexpected and much appreciated ( I don’t think many companies would do that!) it was a big job and it involved a number of tradesmen all of whom were polite and respectful. We have just had them install a gas fire for us which got a bit complicated but dealt with by Rhys and Jamie (Danny’s sons) in a most professional way with Jamie coming out especially to finalise the installation himself. I have no hesitation in recommending Limegreen. JC.
I rang Limegreen with a boiler problem, they arranged a video call to review issue before sending someone out to fix our boiler. Well, what can I say. The service was exceptional from beginning to end. Prices were competative and issue was resolved in good time. Would definitely recommend.
Fantastic service, boys were clean and tydy workers would definitely use these guys again
Great company. Sorted my boiler so quick. Thank you Limegreen
Excellent showroom with lots of displays.
Brilliant service by limegreen. The installation of our new log burner took less than a day, the guys were super efficient and really tidy. So happy with the end result. Highly recommend Limegreen.
I found Limegreen very responsive in handling our inquiry and providing a prompt quote. The installation team were quick and efficient and overcame unforeseen problems with speed and alacrity. Their work was of an excellent standard and support on completion first class. I would recommend their service to anyone requiring similar work. Michael Sutton
Very happy with the installation of an electric fire and mantel. Was carried out professionally and attention to detail was second to none. Thanx from a very satisfied customer. Excellent.
Thank you for installing our new Worcester Boiler, it was a pleasure dealing with this company from start to finish. Would definitely reccomend.
Thanks guys for fixing our heating. We’re now cosy and warm.
Great service - really fast, polite and happy to answer questions in a professional manner. Work was minor but it was done brilliantly. Will use again
I am pleased with my Gazco Logic gas fire and the installation was trouble free.
Top quality experience from start to finish. Leah in the showroom was fantastic and knowledgable on the product choices. Installation was seamless, efficient, and customer care quality was above and beyond. Couldn’t recommend enough. Will be coming to Limegreen in the future.
Personal service from quote to install. The install team are a credit to company. Extremely clean , ensuring that no dirt during install and removal of old tank etc. Highly recommended
Great showroom helpful staff. Very quick appointment for survey. Update - the appointment time was quick but they didn't get to us 3 calls to say running late and in the end woild have been too late stayed in almost all day, should have been an am call. I understand they were busy due to Christmas and covid but disappoined never the less. Awaiting a call to rearrange 5 days later.......
Feeling cold. Go there
The work repairing my boiler was done efficiently and politely from the word go! From when I phoned the office to when Rory came to sort the problem out.A part was needed, but with clear communication at all times, the problem was solved within a matter of days.Reliable , friendly , fantastic! Recommend this company to YOU !
So far just been to the showroom but so far so good
Lime Green were excellent - everything on time, as promised and fitted excellently. Its a shame other companies can't be like them. Fitters were professional, courteous and great to have around. WE had a LPG gas fire fitted. Recommend without reservation.
The whole team, though obviously busy, was polite, professional and friendly. The work was done quickly at the time they said and without fuss. Highly recommend.
Fantastic experience from first contact for estimate and site recon to final boiler replacement/installation. The Limegreen team are thorough, fast, tidy and professional in every aspect of their job. I highly recommend them for boiler installation without any fuss.
Excellent service, quality workmanship, reasonable prices and conscientious people from top to bottom.
This company is the complete package. They installed a new gas feed into our lounge, built a chimney breast/hearth, new gas fire and new radiator, and from quote to completion of the job our experience with them has been first class. We would have no hesitation in using them again in the future.
Extremely helpful staff.
Regarding our recent purchase of an electric log effect/flame effect fire with micro marble fireplace. Upon entering the showroom I was impressed with the modern layout and comprehensive display of different categories of fireplaces to choose from. The salesroom staff were very helpful and knowledgeable without being pushy. The following week an engineer came out and measured, made sure what we wanted to order was compatible with the existing flue. Gave us a detailed quote which we were happy with, we went back to the store and placed the order on th 31 July and the fire was delivered and fitted on the 9th of September. The installation team were very professional, neat and tidy, took the old appliance away and showed me how to operate the remote control for the new fire. I would highly recommend Limegreen for choice, competitive prices and professional services. Yours sincerely Nicola Reynolds
Fitted new boiler and two new rads. Engineers provided an excellent service, completed on time and fully met the specification. I was kept informed of how the project was proceeding and engineers were polite and professional. Cleaned up after work was completed. Contact with office was excellent and a good experience from survey through to completion.Would not hesitate to recommend this company.
A fantastic company very friendly staff and a wide range of fires to buy or to be installed , the location of the store is in a very good area
First class service from this Company. The fitters were on time worked nonstop cleared up after them and were a credit to their Company. I would certainly use Limegreen again
Great experience from start to finish of a new boiler installation (with 4 radiators). Every contact with the team was so friendly and professional and gave me so much confidence in the capabilities of the company. Installation was hassle free, the boys arrived when they said they would and completed the work within a day so effectively and with no fuss or mess. They were on hand to explain system and were quick to remedy a very slight leak in one valve ( the same day it was pointed out to them). Restored my faith in the use of tradespeople to be honest and wouldn’t hesitate to recommend Limegreen for any work in the future.
Limegreen did a great job installing our new boiler. Friendly, professional, and great value. We'll definitely be using them again in the future.
Turned up on time. Were polite, clean and tidy. Would use them again.
Brilliant service from Limegreen. Within 24hours of contact my boiler was fixed. Had no hot water, part ordered and fitted by Tom who was very professional and gave great advice and information regarding my boiler for the future. Will definitely use again if needed. Thankyou
I can definitely recommend limegreen from start to finish they were great from the people on the phone to the guys that fitted my fire would 100% use them again
Very friendly, professional, competent, punctual and responsive. Would definitely recommend.
I am really happy with their services. They were quick and very professional. I highly recommend them
Had our gas boiler and fire serviced this morning and the engineer Tom was on time, professional and friendly and explained things very clearly. We have used Limegreen for many years and they installed our new central heating system few years ago and have always found them helpful and reliable.
Great customer service and engineers are very polite and clean
A bit expensive
Excellent service provided & wouldn't hesitate to use this company again.
Wonderful service from the very beginning and 4 years later since the same service. Nothing is too much trouble for this company. I would highly recommend them to anyone. Well done Limegreen.
A friendly, professional and good value service, local to Cardiff. Genuine team and timely responses
Fantastic service from start to finish. Everyone I dealt with over the phone and during the work were great. The installers, Jacob and Kane were excellent. Extremely polite, hard working and completed the job to a high standard. Electrician (Mike) was also great. Will definately use Limegreen again
We were in the market for a new stylish gas fire that looked like a real one. Found Limegreen via online search as they had the new Gazco fires in their Cardiff showrooms. We spoke initially on the phone and were encouraged enough by first impressions to pay a visit. The showrooms were well presented and the staff exceedingly knowledgeable about what we were trying to achieve. We liked the fire that we saw (Gazco reflex 105) and ordered the same for delivery and installation in 6 months May 2020, when our house was due to be finished. The due for delivery date arrived as did the fire and 2 fitters Jamie and Dan. Firstly they were exceedingly polite and professional in checking the installation site and the gas safe requirements. The installation went ahead successfully; there was a slight hiccup with the alignment and configuration of the flue that was quickly sorted with a call to Gazco in Exeter who immediately sent a driver with the required parts(super service Gazco). The fire has performed superbly since the installation albeit the glass from was stained on the inside. A phone call to Limegreen March 2021 yielded a reply that our chap will be with you this afternoon ( rapid service) . The engineer turned up cleaned the glass and ordered a new one under warranty. Limegreen have since been in touch with an update and confirmation that we are happy with the process. We have been absolutely delighted at the superb service provided by Limegreen in particular and Gazco as well, if only all businesses took their customers seriously and provided service like this, life would be a lot less stressful. We highly recommend Limegreen and Gazco and wish them well for the future post lockdown etc. With kind regards Will & Eira Clews - Weston Super Mare
Thank you so much for your fast response in fixing my boiler. Delighted with your service,Tom was very professional and Dan has amazing customer skills. Considering it was a Sunday the response time was rapid and had two visits in the same day to arrange for my boiler to be fixed. Very pleased.
clean, professional, reliable - fab service
You could not find a more professional, friendly and helpful company. The team from Limegreen really helped us out last weekend when we didn't have any hot water or heating. They are efficient and I would not hesitate using them again and I would highly recommend them to anyone!
We have used these friendly folks and would highly recommend. When mentioning their name to other businesses the feedback was uniformly positive too, which was reassuring. Price wise, they were competitive.
Great company, i have used them many times with out any problems, Dan who sorts out all our call-outs is extremely polite and efficient i would defiantly recommend this company Steven Colman Heating plan
After having numerous engineers (from various companies) round to check on the issues with my boiler, Limegreen were finally able to solve the problem. Great communication about when they would be around and pleasant people to deal with. Thanks to all!!!
A big thank you to Limegreen and all the team. I needed to replace my boiler and upgrade some radiators. They help me choose the right boiler and radiators. The installation went really well. They arrived on time, complete with their masks. Very professional and tidy. Really impressed that they cleaned up too. (I've had other tradesmen in before who left all the mess for me to clear up.) Really, really happy with the finished job. Especially as one of new radiators meant drilling through a thick stone wall to avoid ugly pipes on the wall. Thank you again. Would definitely recommend Limegreen.
Contacted 7 recommended engineers from Worcester Bosche and Limegreen offered the whole package. Cant recommend them enough. Posting this in my toasty warm house. very happy with how fast they were able to install. even cleaned up after themselves. BRILLIANT
New boiler. Very swift response to the request for a quotation. Great installation and lovely people to deal with. Always courteous and helpful. Highly recommended.
After being let down by a previous GS engineer who rather than use his initiative to find and fix a fault with my boiler which had a gas leak, decided instead to go the easy route and shut off the gas at the meter and cap off appliances without any explanation in his report of the problems he found, leaving me with no hot water or heating. On phoning Limegreen they reassured me they would do a proper inspection and detail the issues for my insurance purposes and made an appointment for the very next day. I was very pleased to find the care and attention was above my expectation. Tom the GS engineer took his time and would call me to show and explain what he was doing as he knew I was concerned about the gas leak. He succeeded where the other engineer failed and repaired my boiler! I now have my hot water and heating back. He gave a detailed report to satisfy my insurance company and I can confidently say they were very professional and I can highly recommend them. I will definitely be using them again if need be. I also made an appointment the same day for them to service my mothers boiler. She is 88 and has asked me to also express her satisfaction of a job well done. She said they were also extremely thorough and took their time, it's very reassuring to find a company you can rely on.
Great experience from start to finish. Professional, courteous and a speedy installation. Attention to every detail. *****
Very impressed with the guys you sent out. Courteous tidy and polite. Followed covid protocols at all times. Made sure we were happy before they left. Thanks for organising this for us at short notice Much appreciated😊
Very responsive and was quik to get my boiler repaired.. had been without any heating or hot water for a week.. when i contacted them on Wednesday 27th January 2021 they were able to slot me in on the 29th.. the boys were lovely and Karl did a spectacular job on refitting a new boiler and 2 new radiators.. the boys were very respectful of my home and were very polite. I couldn't recommend limegreen enough to do anyone's household they were brilliant
Helpful, & useful information.
I requested a call out for someone to look at my boiler as it was making unusual noises. The engineer Tom arrived on time and professional and polite. All round great service would definitely recommend Limegreen
Had an issue with my boiler which resulted in me having no heating. Contacted Limegreen who were very efficient and professional in getting someone out to me so fast and resolved the issue there and then! Highly recommend, really great company.
From initial thorough survey to installation, which exceeded expectations, coupled with a great price - great service all round. Many thanks.
Very satisfied with Limegreen. I had a new boiler installed and radiators put back on. The boys arrived promptly, were polite and provided dust sheets for the flooring and carpets and tidied up after themselves. Everything was explained to me. I had some queries which the office dealt with and were extremely helpful and friendly. I also had a follow up call the day after to make sure everything was going well. 5 star service. Highly recommend.
Limegreen!!!! Probably the best company iv dealt with.. The guys i spoke to on the phone were amazing and really helpful .. So easy to deal with.. Then the two guys that come out to fit our boiler were so professional really couldn't thank them enough for the work they done.. Thanks so much.
Just had a new boiler installed with Limegreen, the customer service from start to finish was excellent. New boiler installed with 48 hours of ordering, the team who did the work were very professional and did an excellent job ensuring they told me everything they were doing. No complaints whatsoever with Limegreen, they are a great company and I would highly recommend them.
Excellent service from start to finish. Really helpful, at no point tried to sell us services that we didn't want or couldn't afford. Engineers worked solidly to complete all work in one day.
What a great bunch. Refreshing to deal with a heating company with a fresh approach to doing business. Well done guys. Keep it going.
Had one plumber to fit boiler when promised two. The guy I had to do job was brilliant nearly did it all himself in two days .I had to ring them promised phone call back did not receive any. On third day only one plumber again in morning then two more showed up to finish job.the boiler works great had a combe boiler.But let down agIn as old boiler was not teen away. As I am disabled they could have done better, room for improvements. After update thank you Dan you did right decision as we were desperate for heating.And engineer was worth 3 that you sent ,I appreciate the response and now understand why . Hope you all at limegreen have a great Christmas and a healthy New year.After your reply I will put you up to 4 stars as rubbish was not removed, it is done now so will give you 4 stars
Excellent and friendly service. We had a problem with a gas fire after a service that had nothing to do with Limegreen, but they went out of their way to fix it for us. Highly recommended.
Quality service , very professional , family run , gives a long guarantee and interest free option.
Very efficient and friendly service again from Limegreen. Gas fire serviced and heating problem solved on one visit. Reliable and very professional. Our 'go to' company
Very polite staff good value of money always there when you call for anything and did avery good job with my boiler installation ,working non stop no breaks and every thing clean and tidy . YES I recommend.
I am very happy with the service I received from Limegreen and would definitely recommend them to anyone needing a fast and efficient boiler installation. From the very beginning everyone involved in the process was professional and I was kept up to date with any changes, and in fact my new boiler was installed five days early. Overall, one of the most hassle-free jobs I've had! Thank you
Started our Limegreen journey when Rhys came to give us the quote for a new boiler (swapping to a combi, moving it from the kitchen to the airing cupboard and having a little radiator installed into that cupboard) He was so easy to talk to, so helpful with his advice and so non pushy - can't stick hard sell - and as he left our house we said we were going to talk it over and see if Limegreen were the company we wanted to go with and shut the door behind him............ 😂😂 He hadn't even unlocked his car before we'd opened our front door again and asked him to come back in and sign us up as we both felt so confident at what Limegreen were offering !. We went on to have dealings with Jamie, Wayne, Adam, Owain, Tom, Josh, Dan, Kevin and Corey, all lovely people and easy to organise things with. The ones that actually came to the house were also very COVID aware and at no point did we feel the COVID guide lines were compromised even though they were working in such a small house and around, 2 adults and 2 dogs. We're really impressed with the Customer Care/Service and need to say special thanks to Jamie and we feel really happy with the boiler system we have and the year's service contract we've signed up to.
Great service from start to finish Wayne was lovely and helpful and there to answer any queries I had, and Aaron and Ben who did the installation were amazing they left my place spotless, hoovered up after them and cleaned up afterwards I would have no hesitation in recommending Limgreen 5 star service
After an earlier blunder, Wayne (LG Manager) contacted me and went above and beyond to fix a previous admin error. They managed to get the parts and fit them in an hour or less and also saved me some money by re-using a part that didn't need changing. Overall, very impressed. Another company would have just charged me the extra -- thank you to everyone at LG. Will be using again for our annual service.
Job was completed quickly and efficiently. Would highly recommend.
Contacted Limegreen this week in a panic when my old boiler packed in. I needn't have worried, Danny and Rhys arranged for a new one to be fitted within 48 hours. No pressure to buy and finance options available. Huge thanks to Ben and Arron for the clean and efficient installation, and patiently showing me how it all works afterwards!! Wouldn't hesitate to use Limegreen again, highly recommend 5/5
I purchased a Paragon CF gas log burner fire from Limegreen. After a while the main ignition knob at the front of the fire wore out and I was unable to light the fire. I spoke to Wayne at Limegreen,who was very helpful and he ordered me a part free of charge, which arrived very promptly. I would highly recommend Limegreen, to prospective customers.
My boiler conked out last night and after a few messages this morning the engineer popped round and sorted it in no time! Really glad it’s done within hours of contacting them. Brilliant communication and customer service - I’ll definitely contact them again if needed. Big thumbs up!
Good selection and useful design ideas. This time went elsewhere but would consider using in the future.
Excellent job done promptly and efficiently.
We had limegreen out to move our combi boiler from downstairs/upstairs whitch they done a fantastic job which came with great customer service from start to the end. I'd like to thank graham and ethan who done the work you done a fab job 👏 I highly recommend limegreen great company. Thanks again rhys,Graham,ethan
A great knowledgeable outfit. No pressure selling and a well presented showroom. A big thanks to Danny Gale for all his help and advice.
Very professional, friendly and tidy. So helpful and fixed our boiler really quickly. Thankyou!
Great customer service and Speedy workmanship, sorted my emersion heater out at a great price. highly recommend Limegreens services!!
My parents cat got stuck behind their fireplace - stayed overnight and no way to get him out. Limegreen were very responsive on the phone and sent 2 very polite and expert men out to remove the fireplace safely and rescue the cat. We havent bought from them yet but will do in future - and their help was really brilliant today.
From the initial interactions with Rhys I felt assured that I was dealing with a company who could be trusted and were keen to understand what I was looking for. As initial interactions were during Covid19 lockdown the initial boiler assessment was undertaken by video conference - and based on assessment 2 fixed price options were provided quickly via email. On the day of installation - fitters arrived prompt and took time to talk through what was going to happen and listens to my fussy requests re location of condensate pipe and Boiler location to enable encloseure in a kitchen cabinet - both fitters were courteous and polite throughout. Despite 1 small part being missed from the delivery by the suppliers - all went like clockwork - installed within timescales quoted. All has been in place and working perfectly for a couple of weeks now. During that time Rhys has continued to promptly answer any after sales questions I have put his way. I am so glad that I decided to not go with one of the National Big Boys - but put my business with a local company who clearly care about both their customers and their reputation. Would not hesitate to recommend Limegreen. Many thanks.
This company is by far the best that I have had work on my listed building. From initial contact with office staff to survey to installation and completion they were at all times totally professional. Polite on time clean and as important top class quality. We are very pleased with our two boiler system fitted and have never been so cosy in our old draughty property. Many thanks the everyone at Limegreen
Excellent team they are a Cardiff family firm, so far they put in 2 boilers for me, both are energy efficient. Wayne on the phone is excellent aa was Rhys who did the survey. Kevin and Ben excellent gas engineers both boilers were completed in 1 day left the house clean and tidy and the follow up brilliant I had my receipts gas cert all paperwork as hard copy and email. Will use them in future and recommend them
Would definitely recommend to anyone,Price was great,Great customer service and Wayne, Rhys and Jamie were fantastic throughout. Many thanks to these guys👍🏻
they are very clean the quality of there work fantastic I would recommend them thank you LIMEGREEN for installing my new boiler Chris Stephens
Excellent customer service from start to finish; from Wayne who called us back and arranged a colleague to visit urgently due to the nature of the call; to Corey who visited yesterday to investigate, and dealt with the repair today. Corey was really professional, thorough (and patient!) and made sure the repairs were fully repaired, checked numerous times, and cleaned away everything before leaving. Both gents were an absolute pleasure to speak to and so helpful. Thank you
We recently bought a fire from Limegreen. We’re very happy with it, it looks amazing. Great professional service too. Would highly recommend.
Recently used Limegreen for a couple of small jobs that needed to be done. They were with us within 24 hours (for a non-emergency job) and had finished within the hour. The engineer who came was punctual and friendly. Thanks Limegreen for a very professional service!
Very pleased with Limegreen from start to finish, everyone involved and all the work carried out. Happy to recommend their services!
We had trouble early Autumn with the control systems on our Worcester Bosch Boiler .Our previous service provider failed to respond, missed appointments ,and after several attempts did not remedy the situation. The Worcester Bosch Customer Service site gave a list of recommended suppliers from which we selected Limegreen . They phoned back within an hour of initial contact and an Engineer was here to diagnose the fault within two hours. He proposed replacement of all the components of the control system as there was no fault with the Boiler itself. I visited the shop in Sloper Road and was impressed when an Engineer took the time to sit down and explain the control system from a diagram in the Installation Booklet. The work was carried out efficiently and effectively to the agreed timetable . The Central Heating System has worked well throughout the winter. More recently we decided to replace four small radiators in the Bathrooms/Shower-room/Cloakroom , with modern Towel-rail radiators again from Limegreen . An installation planning Engineer visited the house and designed the style and size of Towel-rail radiators on a room by room basis .. On the agreed installation date the Engineers arrived on the "pips" of 08.00hrs . I was putting my shoes on as the doorbell rang . After the successful installation we visited the shop again to request a "swop" over of two of the radiators , one looked too small and another too large for the rooms they were in. Limegreen agreed to carry out the swop at no charge as with the modern design of valves it was not considered to be a major task. We have found all of the staff , in the shop, and here on site to be very courteous and helpful Tony Coulthard
Bought a fire 3 & a half yrs ago. Was an OER fire purchased in Bridgend. It was installed 6months & 2wks after delivery. Company played hard ball with me & we had a number of issues, whereby the only thing I got was a replacement damaged door, a headache & bitter taste in my mouth. I was terribly disappointed with fire & customer service we benefitted from & opted to buy a new fire, rather than pour more good money after bad when the reactor bed needed replacing. Lime green was recommended to us & we visited the showroom just after the Christmas hols as our old fire was kaput. We were received very warmly and shown a range of options. The advice was spot on & with no pressure whatsoever. We subsequently placed an order that was relayed to the manufacturer. It was delivered within a week to the depot and installed the following week. Service has been excellant, staff have been very helpful & given us the extra mile with selection and fitting. Fire's going like a dream, unlike storm Dennis outside. Thanks folks, I can't commend you highly enough after our previous miserable experience elsewhere. Pob hwyl Peter Stanley & Cerian Rowland
Excellent service from start to finish. Cannot recommend enough.
Lime Green came out yesterday to replace a part in my boiler which had stopped working. They came out with very little notice because I had no heating or hot water and appreciated the urgency when I have a baby due any day now, and they did a brilliant job. The two engineers came and they were professional and friendly, keeping me updated at every stage throughout the repair. They had to go and get a part which they did quickly and also once they had fixed the boiler, they ensured they thoroughly cleaned up the area they had been working on. Excellent job completed, to a high standard, very quickly. Would highly recommend this company.
I cannot recommend this company highly enough. Came home the other day to my daughter saying “Dad why is there water dripping out of the attic?” Called them up and they helped me manage the problem immediately until they could get out and do the repair. Limited any internal damage from leaking water. When they turned up the lads were professional, their work was of the highest standard and they were super clean and tidy. From problem to repair in less than 20 hours. You don’t get that everywhere. Limegreen are great on price too. Would highly recommend their 5 star services.
Thank you for installing our new boiler. We were left without heating and hot water by another company and Limegreen saved the day. From initial contact to installation, the whole team excelled. The office were lovely and the installers were polite, clean and tidy. Believe you me, I’m the 1st one to moan when things don’t go right, but fair play, these guys nailed it so were worthy a 5 star review. Keep doing what you are doing. You have a customer for life.
After my experience with Limegreen I have to agree with the other negative reviews here, they are dishonest and unprofessional. Very disappointed with the way they treat people when things go wrong. I have already steered several potential customers away from them, giving recommendations for a better company, and I will continue to do so at every opportunity.
Great fire. Showroom staff are brilliant. The instalition team where neat tidy and polite. Thanks Limegreen
Fantastic service, extremely knowledgeable and nothing is too big an ask. They really saw my vision for a fire I wanted in a newbuild and made it achievable at a very reasonable price. Very clean and tidy very pleased. Big thanks to Glenda and Lyn in the showroom walking me though all my options and keeping me up to date with progress.
Had Boiler changed, very impressed with plumber Dan and his apprentice Kain, very polite, takes pride in his work. Thanks Limegreen.
Limegreen are an absolute delight to do business with. All staff are courteous, helpful and personable. Questions were answered promptly in full. The installation was punctual, trouble free and they left the room immaculately clean. We are so excited by our new fireplace and would thoroughly recommend Limegreen.
The lovely team at Limegeen recently helped us out when our boiler broke down! No hot water or heating. But one message to the team at Limegreen (a friend recommended them to me) and they were out the very next day. They were very professional, helpful, friendly and transparent with their pricing. More than that I trusted them which is important when you let people into your home. I can definitely recommend Limegreen!
Used Limegreen for the first time in December 2019 for instillation of a new combi boiler. Having not had a new boiler for over 20 years didn't really know where to start! Gafyn Hughes initially came out and did a survey and gave great advice. Eventually decided to go for the Ideal Vogue. On the day of insulation the engineers were Adam and Owen who were fantastic, absolutely first class. Had a phone from Rhys the next morning to make sure everything was okay. Would not hesitate to recommend first class service. Thank you all. Mike Snook
Used Limegreen as recommended. Received excellent service from office staff and engineers. Very good workmanship and neat pipework. Adam was particularly helpful. Would definitely recommend to others and would use again.
I can honestly say that the customer service and quality of workmanship exceeded all my expectations. I would recommend them to anyone and they are now on speed dial. Thanks a million!
Great service and tidy efficient tradesmen. Quality products.
What a Great Team, arrived replace my back boiler with combi system @ 8:00 job was completed by 16:30. Heating working great. The floors were cover so there was no mess. They put everything back in its place. The three lads didn't stop all day and were very respectfull, polite and friendly. They worked in a very methodical and professional manner. Many thanks to all the limegreen Team.
Believe me I am the first to complain if I am not happy. But it is also important to give credit where credit is due. You have installed my boiler 2 years ago and have subsequently serviced it. I am really happy with the quality of work and the top quality of service I have received from your company. Including some plumber only work. You ring the office and problem solved. I would really appreciate it if you can pass on to the last chap who serviced my boiler how impressed I am with your service and his professionalism which is sadly a dying breed. He was on time, polite and clean and tidy. Outstanding manners. Also explained exactly what he was doing and the performance of the boiler. 10 out if 10 he needs a raise! If you continue with this level of service you will have a customer for life.
Dishonest and unprofessional. Limegreen failed to fulfil their contractual obligation to the customer when they were paid to fix a shower and they couldn’t. Furthermore, they took advantage of their bargaining position against the customer by refusing to refund them. Total lack of transparency and integrity. Would not recommend.
Very smooth quotation and installation process. The engineers were punctual and polite. No waste left on site and new boiler is a major improvement over the old one! One small point, I would have appreciated a more detailed tutorial on how to operate the boiler and Nest system. However, I’m sure this will be simple enough to work out. Thanks, Jim Candy
We had our boiler condemned & were desperate to get a new one installed ASAP. Having been assigned to Limegreen via the Worcester Fast Track scheme we were luckily to have the installation completed on a Saturday (2 days later). I cannot fault the service from start to finish. The staff were superb over the phone & Adam the engineer did a wonderful job of installing the boiler. We will definitely be recommending Limegreen’s services to friends and family. Thank you once more. Gemma.
Sorted out our heating problem very quickly. All staff friendly and helpful, make sure you ask for Matteo to do the work. An excellent engineer and so polite!
Failed to arrive for appointment. £2000 of business lost to them and a morning wasted by us. Owner’s reply eleven months after review claims appointment was kept. Neighbours confirm Limegreen van arrived two days late.
Excellent work, we changed our back boiler to modern combi boiler, the young gentleman from Line green finished his work in one and half days, kept our floor clean. And very patient help me setting up the smart thermometer. I am happy with the service.
Fantastic service, highly recommended. My bolier broke down and with 3 children I needed a quick replacement. They fitted a new boiler and a radiator within days of providing a highly competitive quote. Thank you Limegreen! You really came through!
Limegreen have recently replaced our old back boiler with a new combi boiler. This involved relocating the boiler in a new location and replacing all the radiators. The quotation process was detailed with a representative visiting our home to make sure everything was covered. The quote was printed out before he left avoiding any delays waiting for it to be produced. This was especially useful for us as having recently moved into the property we were without heating and hot water. Once we accepted the quote the installation team were quickly in contact and the work was booked in for just over a week later. The work was completed as planned within the quoted timeframe - infact a little bit quicker. The installers were very professional and explained everything to me as they worked. Before leaving they ensured everything was tidied up including a hoover round! Overall I would highly recommend Limegreen for any heating work.
Top job 👍
Tremendous service from quotation to installation. Despite some challenges Ben dealt with every one with understanding, patience and professionalism. I was equally impressed with the office staff so can equally highly recommend the after sales service. Well done Rhys and the team!
Punctual and very professional, would definitely recommend
A superb service, from quotation through to completion of new boiler installation. Fantastic professional workmanship fitting the new boiler and radiators. The new system looks amazing! Particular thanks to Kelly, Ben and Corey.
Thank you again Limegreen. Firstly for reminding me to have my service done 1 year after you installed it so it stays under its warranty. Secondly for sending another lovely young man again. Couldn’t recommend you more
Unprofessional, 2 problems with hot water tank after installation. I would not use again.
The fire that was installed into our house by Chris and "HIs Dad" :))) was done to a professional standard however the building works that was done along with it fell short of any standard at all. We also have dealt with very rude staff which was a shame because our initial impression when walking into the showroom was good. We have been left with a very bitter taste in our mouths and still have not been able to return into our lounge because of the mess the builders have made. More money will have to be spent on rectifying what should have been done in the first place.
You know day got some banging 🔥 in dis place. Hear me now. When I say. Respect
It’s been a pleasure from start to finish. The moment I walked into the showroom to having my fireplace installed. I wish I could post a picture to show you. Absolutely love it! Thank you everyone at Limegreen. Especially Jamie who’s been amazing. It was lovely putting a face to the voice on the phone when he came over to make sure everything was going to plan. I cannot recommend enough. Thank you again and I’ll make sure there’s plenty of biscuits for when you come back to do our service in a years time
Great service and price. Friendly, professional, efficient, fast, tidy, local. Highly recommend.
Dan and Corey were so polite and professional.. Amazing job would highly recommend 👍
Worked with this company for years and never been let down. They have serviced both boilers in rented accommodation I own and continue to deliver for friends and family who have been in touch. A+++ from me
Really professional install by Limegreen - special mention to engineers Luke and Ben. Extremely clean, efficient and very caring towards my autistic son. I highly highly recommend this local family firm. Thanks Rhys and Jamie Gale
The fireplace saga has now been continuing for three months. Today I was promised a telephone call that would resolve all issues. Instead of the phone call coming from ‘Thomas’, as promised, I was called by someone else. The main reason for the problem remaining unresolved is that no-one has taken ownership of the issue and I have spoken to a different person nearly every time I’ve called. When I asked how many people worked there, I was spoken to in an incredibly rude way. He ended the call when I said that he was being rude. Essentially we are left with a fireplace we didn’t choose and doesn’t heat the room unless we remove the decorative grate. The fire basket then kicks out hot air with no heating control and the fan is extremely noisy. Add that to the fact that the fitters left a hole in the floor board under the carpet and all told, I am not a happy customer. Danny doesn’t know all of this because I couldn’t tell him as he was busy bombarding me with his rude tone and threats to send a director round to my house.
Am really impressed by the level of passion about the business from the owner and the commitment to ensuring customer satisfaction. I will be a lifelong customer. All problems redeemed quickly 👍
Jamie and Dan were out engineer's they were professional, friendly and very efficient. They cleaned as they worked and left no mess or rubbish. I would highly recommend them to anyone.
Quality products with plenty of choice & knowledgeable staff + car parking.
The house has never been so warm. Cant believe how efficient our new boiler is. From start to finish it was a joy to have this company in.
Brilliant boiler and workmen! Just had a new Ideal boiler fitted with 12 years warranty, everyone at Limegreen has been a pleasure to deal with. Thanks
Really impressed with Limegreen. The service has been great throughout. From initial survey visit to installation of our new boiler. The engineers were polite, clean and tidy. They were helpful and patient going through the controls with us and I cannot commend them any higher. Well done. Great company.
Thank you Limegreen for getting my mums house nice and warm again. Kelly booked us in. Rhys came out to complete the survey and within 48 hours we had the new boiler installed. She was over the moon with the new boiler and said that the engineers were complete gentlemen. Even though they weren’t the cheapest out of the 2 other companies, their reviews stood out and they certainly fulfilled. Would most definitely recommend to others. Well done Limegreen!
They did exellent job. Highly recommended.
Excellent service from office staff and fitters, boiler broke down 1 week before Christmas and and new one fitted in 2 days from first phone call. Excellent service highly recommend.
Excellent service. We wanted a Worcester Bosch combi boiler as our Glow worm had a catastrophic fault. Rhys came out same day that I mad enquiry and did a very thorough survey. Their quote was competitive and new boiler installed 10 days later. Guys who did the fitting worked very hard and had to stay late as new boiler was not delivered until nearly lunchtime. They had a bit of trouble connecting up our old thermostat so electrician came next day. All working fine now and all waste removed, place left clean and tidy. All the office staff very friendly, so I would have no hesitation in recommending Limegreen for an efficient, professional service.
Martin came to my house and done my outside tap and my boiler flue was really polite and he was really clean and tidy done a really good job
As a landlord, I 'discovered' Limegreen online, in a panic to replace a boiler in a house I let. I managed to have a more or less instant facebook chat with them on a Sunday morning. They were quick to confirm that they could guarantee to fit a new boiler for me at short notice (having been let down by another fitter). They kept their promise and their price wasn't unreasonable. The work was carried out efficiently by their fitters and I have no hesitiation in recommending them and will definitely use their services again in the future.
First Class service from these guys. A complete pleasure to have them work at my home and Rhys provided us with superb customer service always. Highly recommend this company they are a great company with real team spirit, which is something you don’t see often these days!
Had an emergency plumbing leak in my bathroom, Limegreen were responsive instantly and had someone out that afternoon, avoided some real drama and felt the personal touch they offered was excellent
First class five star service....i have previously been putting off having a new boiler/radiator replacement because of the horror stories ive heard about all of the mess and disruption ..but i need not have been worried..these hard working boys turned up at 8am and worked non stop ...i just wish i had done it years ago...two days and it was all done to perfection with minimal disruption. and with minimal mess as they prepared all the floors with dust sheets.prior to all there work... Really impressed with their hard working attitudes ..... .I would highly recommend this firm.....because believe me im usually very hard to please...a very special thanks to Jamie Tom and Louis for a fabulous well done job ☺
Limegreen did our heating and bathroom installation last winter. We had just moved to Cardiff and these guys came highly recommended to us. They provided us with a super fast, efficient, service with no fuss and under budget. Many thanks!
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Opening times
- Monday8:00 AM – 5:30 PM
- Tuesday8:00 AM – 5:30 PM
- Wednesday8:00 AM – 5:30 PM
- Thursday8:00 AM – 5:30 PM
- Friday8:00 AM – 5:00 PM
- Saturday10:00 AM – 5:00 PM
- SundayClosed
Additional information
- REFCOM REF1020772
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