Let's Heat SW Ltd
4.9(160)Cardiff • REFCOM




About
Let's Heat SW Ltd is an air conditioning business based in Cardiff. They repair, service and install air conditioning, including commercial systems, and also repair, service and install boilers. They cover Bristol. Customers say the work is professional and tidy, the team is friendly and polite, and the work is explained clearly. They are listed with REFCOM as an installer.
Services
Reviews
4.9
Reviewers of Let's Heat SW Ltd often describe boiler installation and servicing as professional and tidy, with several saying the team was friendly and polite. One reviewer said the work was finished to a high standard and the house was left clean, and one praised Mo for explaining the job clearly. One reviewer reported problems with a heat pump system, including incorrect radiator pipework and manufacturers' guidance not being followed, and eventually chose another plumber for the repairs. One other reviewer said they phoned to arrange an appointment and heard nothing back.
Great Boiler Service
Booked them for boiler service. Excellent work. Not just a 15 mins check.
Second annual service of my boiler which was also installed by Mo and his team. Very happy with the work!
Really happy with the service from the team. They’ve just completed the first boiler service after installing the boiler last year. Friendly, professional and reliable throughout. Great service.
I do recommend this team, good and fast in their job. Perfect job done for boiler installation.
I found these people online. They did perfect job for new boiler installation which was installed the next day ,I do recommend this team.
We are very pleased with our new boiler. Mo and his team were efficient, knowledgeable and very polite. All queries were dealt with quickly.
Let’s heat installed a new baxi boiler back in 2019 and they been carrying out the annual boiler service , great service and thank you
Mo and his team installed a new combi boiler for me 2 years ago, removing the old from the kitchen along with the old rusting tank and moved everything to the upstairs cupboard. Also plumbed in my gas hob in the process. Very pleased with the work (and came in a lot cheaper than other quotes I had!). Very professional job, and has been providing yearly boiler services since. Highly recommended for any plumbing services.
Let's Heat installed a new boiler for me a few years a go and have serviced for the last few years and have been great
Mo Alwadi installed boiler for me and does my services every year. Very good service highly recommend
Not a good experience We received a quote for £12,450 to install a heat pump, change 2 radiators and replace all of our plumbing. The work was completed mid-May 2024 However, the system was problematic from day 1. After well over a year of complaining, we paid to have Vaillant (the manufacturer) look at it, and their report showed that the radiators to the rear of the property were piped incorrectly and there were some instances where manufacturers guidance was not followed Eventually we were compensated and chose to have the repairs carried out by a different plumber But in fairness the quality of the workmanship of Let's Heat was actually very good, and the workman were friendly and tidy, and they did not create any avoidable mess, so I would recommend them for changing a boiler, etc.. But fitting a new heat pump system - NO
Mo Alwadi has been excellent, very precise and responsible in explaining what needs doing and he did a good boiler service
I recently used a local boiler engineering company and was really impressed with the overall service. Engineer was very helpful and gave recommendations. Highly recommend!
Outstanding service from start to finish. Excellent prices and finance options. Professional plumbers, cannot recommend highly enough. If you need a new boiler, these are your guys
Mo was great. Really quick and awesome service.
Fantastic service! The plumber was efficient, friendly, and fixed our boiler flawlessly. Excellent workmanship and highly recommended for anyone needing reliable plumbing services!
Repair done on time. Very efficient and excellent service.
Excellent service, I would highly recommend 👍
Great and quick service. Would recommend!
Did job on time as expected. Good work
I have ordered a new boiler online it was installed the next day with a fixed price. Highly recommended.
Mo and his team were simply brilliant. They did a very good job. Very professional and explained every step clearly. Worked really hard to get a complicated job done fully satisfactorily. Highly recommended.
Smart Adapt were brilliant from start to finish. My boiler broke which left us in a difficult situation. Smart Adapt changed their schedule and were in our house the next day to replace the old one with a new one. The engineers provided a 5 star service they were polite, clean and tidy. All pipe work was neat and carried out to a very high standard. Smart adapt even done additional work in the garage, they had to change the gas pipe to a bigger size to meet regulations and this was done free of charge as we had already agreed a price. Thank you Smart Adapt for your service. I highly recommend this company.
Amazing.. I had a fantastic experience with the gas engineer who came and installed the cooker for me. He was incredible prompt and efficient, offering same day service that I truly appreciated. I was pleasantly surprised by his reasonable and affordable fee, especially considering the high-quality service he provided. 100% recommend👌
Mo, and his boys were very professional, using top quaily materials, and finished our home Air Con install so that it looked really great. They took great care, down to taking shoes off and laying the cling film on the carpet. I am so glad we worked with Mo and his team. Highly recommend.
Phoned 5 days ago to arrange an appointment,rang me back straight back after a missed call.. gave all my details , said would let me know that day ..nothing heard back.dissapointing
Was silly enough to attempt fixing a leak on my boiler via a youtube video and I can safely say never again. I followed the instructions and almost broke my boiler and flooded my house. I had to shut off water supply to stop water gushing out of my boiler and as a result had no heating or water. Thankfully, the first number I called for help was let's heat and I'm so glad I did. The engineer Mo promised to be out in a few hours and he kept his word and my boiler was back up and running by the evening with the costs quite reasonable. Thank you so much, you saved us from the misery of having no water/hot water or heat in these freezing conditions. Would definitely recommend to friends and family going forward.
Excellent service, polite and profesional.
Our very old boiler broke down on a Saturday, and within a few hours of contacting them, Mo arrived and quickly identified the problem. After explaining a new boiler would required, which came as no surprise because of the age and visible condition of it, he suggested suitable locations we could put it since the original one was in an unsuitable location. His team came the following day, on a Sunday because we were without heating or any hot water, and started work with the job being completed the following day. The entire team was super friendly, hard working and professional. They patched the hole in the wall with plasterboard and even went out of their way to help me load a heavy box into my car as they saw me struggling with it! I would recommend these guys to anyone, they definitely earned my trust and I hugely appreciate them starting the job on a Sunday so I was only without hot water for a couple of days.
Great job done by Mo for my boiler service recently. He’s a friendly and honest guy who will make sure he’s gets the problem sorted for you there and then but if he can’t, he will be open and get what’s needed to then come back and sort out for you. Cheers for all your help, will definitely be taking up your service again!
Engineer for let’s heat a boiler repair for me Excellent service overall . Highly recommended.
Fantastic job.for a new boiler installation
Just called the boys they come found the problem and installed a new water tank
Your amazing 5 star rating. Kept in contact when you was coming to the property. Fast and reliable company definitely recommend. Found the problem in the flat and come and sorted it within 24hours. They are fast and very reliable.
Mo responded quickly and despatched the plumber Luke round just as fast. The leak was fairly simple and was fixed by replacing the offending joint. Both Luke and Mo were very friendly and helpful. Call out charge was reasonable for such short notice.
Had a leak from our radiator and related issue causing boiler to lose pressure and water to run cold. Spoke to Mo on Sunday and explained situation and he gave an estimate of what was wrong and how much it would likely cost and managed to get someone out to us Monday morning, they resolved it all. Good communication, friendly and fair price.
Very efficient, prompt and courteous service at a very reasonable price
Tried a number of plumbing and heating suppliers (6 before these guys) after shower broke. They provided a quote late on a Friday night, sent link to a recommended replacement unit which I ordered. Once it arrived and I had collected it they installed the same day. Thanks to Mo and the team. Wonderful service
We had a burst pipe underneath our bath tub that flooded our kitchen ceiling, nightmare! I was on the phone to Let’s Heat late Thursday evening and they sorted us out with a last minute plumber appointment first thing the next day. The plumber, Mo quickly found the issue and sourced some replacement parts. The whole job was finished by lunch time - and for a reasonable price too! I’d definitely use Let’s Heat in future. They were fast, reliable, fairly priced and honest. Happy customer!
Turned up on time and carried out the work to an exceptional standard. No mess left behind and very competitive rates. Mo is a real professional and I will definately be recommending him and his team. Today couldn't have gone any smoother and I'm so pleased with the outcome.
Quick and professional service, recommend the company
Good prompt service fixing my toilet
Really helpful, went out of his way to come late in the evening. Really good value. Will definitely be using again
I had a full conversion to a combi boiler. The two plumbers were brilliant, they were very thorough yet managed to get the job done in 2 days. I'm very pleased with my new boiler
Excellent service provided by let’s heat engineer would highly recommend and will be them again the future
excxellent service prompt and efficient. Would recommend highly.
Mo was extremely quick to reply and arrived on time. He explained the problem and gave me some options. It was a big job, but he got me booked in on the day I needed and did great work. Thanks Mo!
They were great, tidy, stayed till it was done even though there were lots of extra pipes to and it got quite late. Everything seems to be working well :)
At home with two kids and my boiler decided it didn't want to play ball. My usual plumber wasn't answering so I Googled 24 hour emergency plumber and got through to this company on the phone. I told the gent on the phone the problem, he quickly figured out what my boiler was and what the issue was and talked me through fixing it myself over the phone! Saved me money on an expensive call out. I'll be using them again if something goes wrong in the future.
We were having problems with our boiler pressure, our engineer Mo came out the next day, logged all of our problems and came back a few days later and fixed the pressure super quickly! He was really friendly and would highly recommend!
AExcellent service from the 3 men today. Very friendly and professional. I would highly recommend using their services. Fitted a bee boiler for me and left the house immaculate. Thank you lads.
Excellent, on time, quick response, professional, friendly
I've just had the pleasure of having Mo around to repair my boiler. He was honest, gave me various options as to the cause of the issue and the plan should this issue arise again. Will use Lets Heat again in the future.
Our boiler stopped working on Christmas Eve. Mo came out within a couple of hours, investigated the problem and laid out all the options for us. We decided on a new boiler based on the age of the one that came with our flat. Given the time of year and availability of new boilers due to suppliers being closed for the holidays, that they were able to get a new boiler and install it in just over a week is incredible. I should also add that when I was quoted a price, I compared it to other businesses and I was happy with the competitive quote. They came when they said they would and finished in good time. They needed access to the downstairs flat so they could get to the garden and do work outside the building, and tidied up in our neighbour's garden and around our boiler after they were done. Not only this, but they've also sorted out all the warranty registration for the boiler. All we need to do is arrange a service each year, which we will definitely be doing with Let's Heat. Top quality work and I'm very thankful for Mo coming out on Christmas Eve.
Mo was very professional and polite. He sorted our problem straight away
Our boiler failed unexpectedly and LetsHeat were the only firm we called with availability between Christmas and New Year’s. An engineer visited and provided a fully costed fixed quote within a few hours. Within 24 hours our boiler was fully replaced, as well as the thermostat reconnected and a new filter installed. Very professional and friendly service, would definitely recommend.
Very good service 👍 I call them to fix the heater after Christmas and everything was good. They available 24/7
Very happy with service provided by Let’s heat, had a new boiler installed and everything was professionally done and installed
Really great service. They came over Christmas to fix the boiler. Really helpful. Available in emergencies. Definitely recommend to others
We had to replace our boiler just before Christmas as it broke down and Mo and his team worked so quickly to get it all done before Christmas Eve! Everyone was so professional, friendly and got the job done with ease. Would recommend to anyone!
Within 24 h let’s heat supplied and installed a new boiler after we been let down by other company. The engineer arrived on time and left the our house tidy .
Absolutely amazing team. Ordered a new cylinder and it was ordered and arrived within 24 hours. Call out was free of charge. Extremely professional team, left no mess at all! Highly recommend for a fast and professional service!
Excellent service. Great communication and advice. Prompt service and the job was completed the same day. I was not there on site, so, the engineers kindly sent me several photos of the work done. All looks neat and tidy. Really pleased and will happily recommend Mo and his team. Great service. Thank you very much.
All on time, perfectly installed and everything was kept absolutely tidy.great service and friendly.
Fantastic service and very swift in responding to an emergency call out. New boiler was fitted within 24 hours!!
The service was excellent and installed to a very high standard, with good advice and support, and it was done quickly. They also cleaned up after themselves.
We were abroad on our honeymoon when we were told our boiler had broken down and was deemed irreparable. It was freezing back in the UK and we wanted it resolved before we arrived home but after contacting several other companies it felt like a hopeless task. We contacted Let's Heat LTD and spoke to Mo who straight away made things easy. He re-contacted us on WatsApp to discuss and arranged to call a family member to meet him at our property that day so that he could inspect the system in order to provide an accurate and very reasonable quote. He guaranteed installation within 72 hours before we arrived home, all without a deposit or a single penny paid before the work was carried out. He was left at our house un-supervised for much of the day, the work was carried out to a high standard, installing the new boiler, replacing the FLUE, flushing the system, discarding the old boiler, reconnecting the system to our HIVE thermostat and registering the new boiler with the manufacturer. The house was left clean and tidy and he had even set the system up so the house and water would be heated for our return. I can't thank Mo enough for allowing us to enjoy the rest of our honeymoon worry free. I would 100% recommend Let's Heat Ltd and we will not hesitate to use Mo again for further work.
Mo was quick and very thorough. Great service.
Mo and his team were quick to respond when I called about a faulty boiler. After realising I needed a new boiler they gave good advice on which boiler was most suitable for my property and installed it quickly. They performed a very good job and provided an excellent service.
Had a new boiler fitted and excellent service
Excellent service!
Excellent service. Had few radiators replaced. Mo and Co did a perfect job. Very polite and professional. Would recommend.
Brilliant company I had a boiler installed in 24h with 10 year warranty, highly recommended
Very professional service. Sorted my issues in 1 visit.
Having had a nest registered installation carried out 2 years ago the thermostat functioned but inconsistently warmed water, it degraded recently so we decided to get a heating engineer to take a look at the problem, the engineer looked at the installation and concluded it was a very bad installation and rewired it completely, he left our home and we thought problem solved that was until next morning when we had no hot water at all even when put into manual mode, the engineer couldn't return for 4 days and my wife was not impressed! I then found Mo's website called and he assured me he would be with me next day, he arrived on time and examined the wiring and found the nest had been rewired incorrectly, he set to work, completely replacing the wiring throughout and hey presto I now have a correctly working Nest thermostat and not a minute to soon with cold weather due. I must say Mo was extremely professional, worked efficiently and quickly and cost of work was exactly what I expected, highly recommended.
Engineer was on time and professional . Good repair . Quick and efficient
Within 24 hours of finding a fault, I had a new boiler installed. I cannot fault this company The gentleman that installed it was so patient. Talking me through the new thermostat, setting it up for me. No mess made. Highly recommended.
Rapid turnaround and thorough investigation done. Happy with the service provided
Issues now resolved. And have now been well dealt with. So no problem recommending. Will be looking to have them do more comprehensive work (new boiler/rads etc) at another property.
Had a problem with my old micron glow worm boiler over heating, and put a claim in through my insurance. After being let down by one engineer from a different company, who blamed my smart controls, I requested a different company to investigate, and was sent Mo from lets heat, and I am so glad they did! He worked out what the issue was very quickly and said he would arrange to come back once he had fed back to the insurance, this was a Saturday morning. On Tuesday he returned, and I am pleased to say, after a change of pump, and a drain to the system, my heating is now working, and it certainly feels hotter than before. Mo didn't just get the job done, he took the time to explain what he had done, and gave me tips on how to use my system correctly. Despite being a very busy man, he went above and beyond ensuring I was left a happy customer. I will certainly be recommending lets heat and without a doubt, will call on them again. Thank you lets heat 👍
Great communication, quick service, great advice. Will be using again.
Called lets heat to service my boiler the engineer attend in 24 h, excellent service, helpful engineer
Excellent and prompt service really a happy with the speed of the repair and had really good service and was kept informed throughout - plumber Mo was great
Thank you very much!
Very professional service, job completed in good time, and the two gentlemen who worked on our system were very polite. It was a pleasure to have them in our home.
helpful and reliable very pleased with the work of my new boiler and radiators
Let's Heat Installation provided one of the best services I've ever experienced. My previous boiler was roughly 20 years old and needed to be replaced; Because of how weird the pipe layouts are in the house, I realized this wouldn't be an easy task. Furthermore, we've recently installed a new kitchen unit for the boiler, and previous engineers left me with little or no choice when it came to installing the boiler around the unit without having to fully dismantle it. I contacted Let's Heat, and they agreed to come out the next day to inspect the boiler and give me a quote. The quotation was sent through email in a digital format. It was as simple as clicking the link in the email and accepting the offer on their website. The job began the next day (day two). The boiler was installed successfully and my unit left intact. The radiators were cleaned out on day three, and all trash and debris were removed. The boiler appears to be in excellent condition (very quiet), and the pipework appears to have been professionally installed. Thank you so much for your excellent service 'Let's Heat' you deserve alot more than 5 stars.
Great emergency plumber - came out same day on a weekend to fix a leak. Will use again!
Fantastic job by Mo, would recommend him to anybody. First class.
Great gas engineer. Professional and well done.
Very pleased with Mo he fixed our hot water in minutes , at very good price
Really happy with service. Needed a emergency boiler repair and got it within 24hrs. Great job!
I needed a plumber to service my boiler and go glad I did they were very helpful and efficien
Excellent service I will use this company again and can recommend them
Very impressed with Let's Heat response time. They came on the same day I called albeit late that day, checked my boiler and found the fault. The following day I got a call informing me that they have purchased the necessary parts and that they will come to fix them. Done in less than an hour. Well done guys!
I was calling an emergency plumber because had issue with boiler engineer heating engineer came out and was very helpful and efficient can’t ask for another more I would definitely recommend there service
Had a boiler installed in Cardiff, Found the plumber online, Mo and his team were very quick to get in and install a new boiler
Emergency call out. Gas safe engineer needed. Responded in under 2hours. Friendly.
Job well done A+. Showed up on emergency leak in Cardiff and installed new boiler quickly. Thanks
Excellent service, highly recommend
Let's Heat installed two vertical column radiators in my living room. Mo was very responsive and the job was done within a couple of days of the quote. Mo personally made sure I was happy with the job which was appreciated.
Available at very short notice, friendly and professional. Thank you.
Would highly recommend let’s heat , we called them to check our boiler and fix a water leak on our central heating radiator on Saturday morning. the plumber attend within 2 hours and fixed the issues. Very Professional plumbers !!
Got in touch with Let's heat to get a price to supply & fit an outside tap. Mo got back to me within minutes and even really helped me out with the costs of it. Very friendly and professional. The work was done within 2 days, from getting in touch to fitting the tap, very happy with the service and level of communication throughout!! Would 100% recommend this team and will be in touch again for any future works around the house!
After being let down by the emergency plumber Saturday night, Let's heat sorted out the problem first thing Sunday Morning. Very efficient, friendly and I recommend and use them again.
Mo was very good in fixing my boiler, definitely would recommend let's heat!
Would highly recommend this company. It’s the second time I have used them. My bathroom developed a leak and was leaking into the floor below. Called them in the morning and by the afternoon the problem was solved. Job done to a high standard and no mess left behind. Very reasonably priced too.
Would definitely recommend great professional job clean tidy .I was happy with the price and was a brilliant job. Cleaned up afterwards too .Thank you Mo .
Needed a radiator relocated within 2 days due to flooring being put down. Very quick response and amazing communication. Polite workers. Amazing clean up. Booked again for other jobs in the house in 2 weeks time.
I had a new gas boiler installed by let's heat , very professional and polite. Many thanks
Let’s Heat did a great job quoting and delivering a new boiler system at my elderly mothers house. They did everything to keep the house clean and safe while they worked, to explain everything that was happening and showed genuine pride and enthusiasm about the job from beginning to end. I have no hesitation in recommending these guys for other similar jobs.
Great service and great price. Would thoroughly recommend
Brilliant fast call-out, after calling on a Sunday, they came and finished the job very swiftly. Great pricing and a friendly plumber!
Quick to respond. Very professional and fix job in no time.
Very friendly and very helpful! Wasn't here too long and sorted the problem out straight away. Over the moon!
My new shower was fitted quickly and to a high standard. Really pleased with it. Excellent communication too, and very reasonable price. Would definitely recommend.
Mohammad was very helpful and professional. He arrived promptly and then identified and fixed the issue with a faulty water valve. We highly recommend the service of this trusted company.
Fantastic work done, changed taps, fitted radiators, fitted hot boiling water tap with water filter and fixed my boiler and gave it a service. I even called them on Sunday (their day off) and they still came round to check on my issues! Wonderful service. I would recommend MD Plumbing & Heating to anyone.
Mohamad was very helpful and gave me some good advice as how to choose the right person for my job. Unfortunately he doesn’t cover my area where I live. I wish him all the best.
The service is really great and the engineer was very helpful, highly recommended
We were very impressed by the standard of work by the engineer, highly recommend.
I dont normally leave a review but this time is absolutely necessary. From the beginning to the end seamless, I would recommend without a doubt
It's very gud service
Excellent service. Very professional. Good value. Very polite and helpful. Good price.
I contacted them on the 4.11.20 and my new boiler was fitted on the 7.11.20. I didn't have to do a thing they sorted everything out for me and the cost was a great price. Thank you guys you were a pleasure to have in my home. I would highly recommend them
Was a little late but a very professional job at a very good price.
Excellent work couldn’t do enough for me very clean and tidy and good value for money and sorted any problems they came across all in the original price
I find it rare these days to receive great value for money and fantastic service combined, but Mo from MD plumbers absolutely delivered. We found MD plumbers online and decided to contract them for our new boiler based on local reviews and their very fair price point. Mo arrived on time on the Monday morning with one other chap (sorry I didn't catch his name) and together they installed our new boiler the same day and with very limited disruption to us. When i pointed out that the magnetic filter was going to stick out a bit further than I had anticipated, Mo offered to install this underneath our kitchen cupboards and created a service hatch to access the filter once a year, all with no extra charge attached. He ran me through operating the boiler and our new thermostat before leaving and had our receipt and guarantees emailed over that evening. I honestly could not hope to be happier with a choice of contractor than MD plumbers and would highly recommend them to anyone considering replacement of their boiler or any other work.
Very professional really good work
Cannot recommend MD Gas and Heating enough. Came out to emergency call through insurance company to fix leaking boiler. Ended up requiring new boiler, which they provided competitive quote and fitted the very next day (a Saturday)! Professional, courteous and very tidy. Will be my go to plumbers from now on.
Highly recommend , I had my boiler serviced by MD GAS AND HEATING team . Will use them again .
I have had my boiler replaced with 10 years warranty. Highly recommended MD GAS . Friendly staff, clean , fast .
Came and fitted a brand new boiler in a day! Great company!
Best services from MD gas team, I had my boiler replaced with power flushed for my heating system Highly recommended ⭐⭐⭐⭐⭐
Fast and reliable. Used in an out of hours emergency and they were responsive and provided an action plan for the best resolution.
Quick, efficient and reasonable !
Excellent service and friendly team
New boiler with a power flush fitted, clean and very profesional service, very happy
Hadn't had boiler serviced for a few years, MD Gas were contacted and very helpful. Came to service boiler and fixed my thermostat and flushed out my radiators. Turned up as agreed, very friendly and professional, will use again next year
Excellent service. Explained everything as needed, gave great advice, competitively priced, polite and reliable. Would highly reccomend.
Very quick response dealt with the fault on my boiler within a few hours all working fine and a very competitive quote. Would highly recommend.
Excellent service! Really friendly and honest. Did a thorough job and excellent value for money - really impressed. Will be using for all heating and gas work from now on :)
Great professional service with competitive rates!
MD Gas & Heating did few works for me: replacing a brand new boiler, Gas certificate, and 2 bathrooms from scratch. Brilliant work, helpful and tidy. Expert and very reliable. Very satisfied for the attention to details and time keeping. Definitely recommend.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2024
- REFCOM REF1024962
- Commercial work
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