Solar Xpress
4.7(419)Wakefield • NAPIT • RECC




About
Solar Xpress is a solar installer based in Wakefield. They fit solar panels for homes and commercial premises, and they give free quotes before any work begins. Customers say they are polite and friendly, explain things clearly at handover, and that the installation is quick and the work left clean and tidy.
Reviews
4.7
Solar Xpress is often described as leaving the job clean and tidy, with reviewers saying installers tidied up and took away rubbish (reviews 1, 2, 8, 37, 46, 53, 121). Many also report quick installations, often within a day, and polite, friendly staff who arrived on time (reviews 1, 9, 18, 37, 53, 74, 88). A recurring positive is clear explanation of the system and app before handover (reviews 1, 32, 58, 64, 67, 88, 119). Several reviewers mention saving money on electricity bills and seeing generation on the app (reviews 33, 46, 73, 91, 155, 169, 311). One reviewer, however, reported that the four teams were not coordinated, that the inverter and batteries were installed where the electricians wanted rather than where they asked, and that this left them unable to open their car door fully; they also said the technology explanation was too fast (review 15).
Such a positive experience. Communication was good. Install crew arrived on time. Explained what would happen during the morning. Left area clean and tidy. Had full run down of system and app workings prior to electricians departure. Would wholly recommend.
Every care was taken to complete the work efficiently and effectively. Job site was left totally clean on completion.
Competitive price, quality product and great service.
We found Solar via the Lincolnshire County Council scheme. The process was simple and the quote was competitive providing a detailed assessment of the work involved and what would be installed. Electricians and roofers were very helpful and did a great job despite the awful weather. All done in just a few hours. Already generating power in the rain.
Solar Express provided an efficient, expert service. I had expected a drawn out, complicated process, but was pleasantly surprised by Solar Express's speed, helpfulness and professionalism. I would recommend this company to anyone wanting solar power systems.
The whole process was made so easy from purchase to installation. The electrical team (Will) and panel installation team (Jordan) were superb. Polite, professional and very tidy, credit to their company. I would highly recommend Solar Express.
Fantastic service by Solar Xpress, Damian Wood and his team ensured that I was comfortable, they were not at all pushy , they gave me plenty of time to do my research and offered me a great price. Installation was a breeze and their installers and electricians were very professional. I would strongly recommend Solar Xpress.
Well handled order throughout, the install team were as good as last time and the electricians were very helpful. Everyone left my place neat and tidy.
Everything taken care of, super quick installation the guys were quick, polite and professional, all set up within the day. Very good
Scaffolding up Thursday, install Friday and Scaffolding down Saturday. Communication great abd fab fitters. Great value
From start to finish I have been very impressed with the level of support. The scaffolding guys, the battery installers and the solar panel fitters were superb and my contact with Solar Xpress was exemplary.
From the first consultation via telephone, customer service, fitting of solar panels and fitting of battery storage hookup etc….. would definitely recommend this company for solar panels. Everyone from start to finish who were involved were professional and approachable.
Installation of our system was extraordinarily slick: scaffolding Tuesday; 10 panels, three batteries, inverter and EV charger Wednesday; scaffolding away Thursday. Early days but everything is working as it should and I'm glad we got in on the Switch Together scheme and had everything up and running before winter really sets in. Three minor issues: a broken roof tile, a broken gutter bracket and displaced guttering. The installation team held their hands up to the tile, but no-one has admitted responsibilty for the gutter.
Very efficient quick and very helpfull would highly recommend
While all four teams worked diligently (surveyor, scaffolders, Solar panel installers, and electricians) , they were not coordinated. The surveyors predicted layout bore no relation to the installers layout, and the batteries and inverter were installed where the electricians wanted to put them, not where I wanted them put. As a result, I now have difficulty getting out of my car, as the door will not open far enough because of the battery. Also, they all seemed to be in a hurry, and explanation of the technology was too fast. Their workmanship was good, but now the battery inconveniences me.
Recommended, quick install, explained what was happening etc. Very happy thanks
After being let down by another company Solar Xpress installed the panels and battery in a short time frame.
I had a great experience with this team from start to finish. They arrived on time, worked efficiently, and were very polite and helpful throughout the process. When they finished, they walked me through how everything worked so I felt comfortable using the new setup. The quality of the work is great, the pricing was fair and transparent, and I would gladly recommend them."
We started looking into getting solar and requested 10 quotes from different suppliers. Solar express came out on top, also because of Jarvis who was of great help. Installation was quick and they did a brilliant job: nice and centered on the roof. Their system is up and running now and so far it's all smooth sailing.
Solar Xpress Review ⭐⭐⭐⭐⭐ Absolutely fantastic service from Solar Xpress from start to finish. What impressed me most was that there was no pushy sales pitch whatsoever. I wasn’t badgered with phone calls or pressured into making a quick decision. Everything was explained clearly, I was given the information I needed, and then I was allowed to make my own mind up in my own time. That alone was a refreshing change. Once I’d decided to go ahead, the whole process was smooth and straightforward from start to finish. Communication was excellent, everything happened as promised, and the team were professional, friendly and knowledgeable throughout. Having solar panels and battery storage installed is a fairly big investment, so you want to feel confident you’re dealing with the right company. Solar Xpress made the whole experience easy and stress-free. Excellent service, no pressure, great communication and a very smooth installation process. I wouldn’t hesitate to recommend Solar Xpress to anyone considering solar and battery storage. 5 stars from me.
Great service and price, both the roofing team and electrician were first class, photos shown of the roof before and after panels installed to show no damage etc, all packaging etc removed and everything tidy, We had various quotes and Solarxpress came in with the best quote and better equipment. Thoroughly recommended
Fantastic bunch of lads that came to do the fitting, very easy company to deal with very helpful staff would highly recommend these guys to do your solar panels and ev charger, Cheers Coop
I recently had a the Canadian Solar EP Cube installed by Solar Xpress. I have been extremely impressed with the process from start to finish. The communication from the team (notably Tom and Liam) was very good and the installation was faultless. I would highly recommend Solar Xpress.
You work force were very, very good. Knowledge, efficient and very friendly. They left the site clean and tidy and were unfailingly polite.
Good communications from start to finish,arrived on time and finished when said they would. Work men very pleasant and easy to talk to. Clean and tidy when leaving
A very efficient and friendly overall experience. Ollie on the sales team was very helpful and we decided on 20 panels and a 15kw Canadian Solar battery. Price was very competitive and the clincher was them being an Octopus trusted partner. Ollie was able to fix the price for three months until we had carried out some roof work on our old Victorian house. Installation was very efficient, the battery and cabling was great and the panels team did a super job. All cleaned up nicely as well!
Installers were brilliant, experienced, and very helpful could not recommend a higher installation well done.
Excellent care and attention to detail
After an excellent experience getting solar panels installed with Solar Xpress, we reached out to them to see if they could help us with getting an electric car charger. They managed to help us and got it fitted in the next available appointment when electricians would be in our area. They did a great job and we’re all set up in time for when the car arrives! Thanks Solar Xpress 😊
Absolutely fantastic experience with Solar Xpress from start to finish. Highly professional service. Everyone I've spoken to or had come to the house to complete the work was friendly, helpful, knowledgeable and professional. I was kept timely informed at every stage of the process. And the end result is a very smart installation that is already saving me money and emissions. Thank you Solar Xpress
Solar Xpress have been excellent from the outset. Mark patiently talked me through the options and came up with a perfect solution. Ryan installed the system efficiently and explained the technical aspects clearly. We now have a system that works seamlessly and makes the most of the existing panels. Our savings will be considerable and our consumption significantly reduced. A great company to deal with. Many thanks.
We have recently had a solar and battery installation from Solar Xpress and have found them to be great. From our initial contact with their sales team to final installation we have had no complaints. Whenever we have had contact with them, they had taken time to explain what was happening and how we were going to proceed. Our installation went without an issues, Solar Xpress fitting team arrived on the morning and started work immediately. The fitting team explained how they were planning the layout of panels and they liaised with us to ensure that the layout was satisfactory. The panels have all been neatly installed and wiring all neat and tidy. We also had the bird guarding installed and this was done very neatly and secure. The electrical installation side was also great, very tidy workmanship, with cabling neat and tidy with all mess cleared away when they left. Altogether a great installation team.
Just had solar panels, battery storage and an EV charger supplied and installed by Solar Xpress. Can highly recommend anyone using this company for your solar requirements. Installation was quick and tidy, and the workmen were very polite and helpful with any queries. Very excited to now being off the grid for the vast majority of the year. Thank you to everyone who was involved in my installation and initial application. A*
Excellent work from an experience and knowledgeable crew
Effortless and smooth installation with professionalism throughout the whole process. No fuss, no mess, nothing was too much trouble and very affordable.
Excellent service from initial quote to installation .. after sales respond well to emails but can be difficult to call, depends on time of day
Team arrived as scheduled. They were friendly and efficient and explained what they were doing it only took a few hours to install panels and battery. Cleaned up after they had finished and took all rubbish away.
Great service from start to finish, really pleased with solar system put in place so far. Tidy and friendly guys who fitted them for us. Would happily recommend to friends/family.
Easy to apply. Good time to supply and fit. Scaffolding went up one day panels fitted scaffolding down no messing around
So refreshing to find a company that actually does what they say they are going to do, and do it so efficiently. !! Why go anywhere else if you want a quality Solar Panel installation at such a reasonable cost ??
Excellent product so far, quick installation, great company to deal with.
Totally shocking waste of time. Trying to get a quote. Called late, no apologies, spent 5 minutes failing to find my house on google earth, got frustrated, swore a bit, decided I couldn’t fit panels (loads of space), bit more swearing and that was it. No chance I’m letting them actually near the house.
Buying and fitting the battery was a very easy process all went smooth and the mineral came to fit the battery. Very polite and professional. First class service would highly recommend.
Fantastic work done by hard working guys, we are so pleased with the Solar panels and the battery would highly recommend Solarxpress.
Good service and excellent support
Excellent workmanship carried out by Qualified professional installers who also removed all rubbish and packaging. Since installation, the batteries have worked flawlessly and the app is fantastic
Professional service with thorough communication and well organised installation. Equipment performing as expected with benefits accruing.
Job completed on time and on budget, staff were really friendly and helpful, official paperwork all arrived all arrived within 3 days of completion. Greatly appreciated!
Excellent work! Scaffolding up one day, solar panels installed the next, scaffolding down the day following. Very efficient. The install is done by two teams - the Electrician Team to do the connectivity elements, and the Solar Panel team to actually go out on the roof and do the fixing of the panels themselves. All work completed, all rubbish removed, handover completed. Highly recommended
Honest Review of Solar Xpress Overall, I’m happy with the actual installation and performance of the system, but there have been some significant issues with the sales information and administration that I think Solar Xpress could improve on. I had a 15kWh EP Cube battery and inverter installed, along with 10 × 465W solar panels. The installation itself went smoothly and I have no complaints about the quality of the work or the installation team. My only issue on the day was that the installers weren’t aware that I had paid for bird guarding, so this had to be addressed separately. Where I have been disappointed is with the information I was given by the salesperson when the system was designed and sold to me. I was told that the system would provide backup power if the grid went down and that I would be able to force-discharge the battery to the grid. Unfortunately, neither of these functions is currently possible with the EP Cube system. I feel this is important because these were features that influenced my decision to purchase the system, so I would expect the capabilities of the equipment to be explained accurately before the sale. There was also an administrative issue with my G99 application. My system was installed in mid-May, but the application was initially submitted to the wrong DNO. This resulted in a significant delay, and the application has only just been approved by the correct DNO today. I appreciate that Solar Xpress did financially compensate me £200 for the loss of earnings caused by the delay, which I think was a fair gesture and is worth mentioning. So, to be fair, I have no complaints about the actual system or the quality of the installation. The panels, battery, inverter and installation have been good. My main concerns are with the communication, administration and, most importantly, ensuring that customers are given accurate information about what the system can and cannot do before they commit to purchasing. I would still recommend Solar Xpress based on the installation itself, but I would strongly advise potential customers to independently check the exact capabilities of the equipment and make sure any promised features are confirmed in writing before signing up. Overall: good installation, but the sales information and administration need improvement. Update - in responce to solar xpress reply to this review I did reach out via email the same day. No reply was given so make of that as you will in terms of reliability
⭐⭐⭐⭐⭐ We had a great experience with Solar Express from start to finish. After our initial discussions and making our decision, they were able to install our battery just a week later, which was fantastic. We chose EP cube, and initially we were a little worried that it might be too big for our home. However, once installed, it actually looks great and fits perfectly. Most importantly, it seems to be working really well and is already helping us save on our electricity costs. The after-sales service has also been fantastic. The team made sure everything went smoothly with the installation and followed up to make sure we were happy with everything. That level of customer service really makes a difference. We’re very happy with our decision and would definitely recommend Solar Express to others considering a battery system. Hopefully, 10–15 years from now, they’ll still be providing the same fantastic customer service! 😊
Very pleased with solar Xpress service
Throughout the installation process Solarxpress has been professional, efficient and helpful. Phone calls have been returned as promised, appointments kept and the post-installation admin started within minutes of payment. The whole process from our expressing an interest to installation was probably completed in under two months. The fitting team was excellent, despite the torrential rain, and kept us informed of progress throughout the installation process. They also helped set up the app to monitor the system. It was clear everyone was proud of their work and keen to provide good customer service. Having seen neighbours' installations taking days, if not weeks, it was great our admittedly simple installation was completed in a few hours. Probably cheaper too! Overall no complaints with Solarxpress and we would recommend them without hesitation. Now if only the sun would shine again...
Solar Express installed panels, battery and inverter last year, which I was happy with, but recently I chose to have the battery and inverter relocated. It was done promptly, and the two electricians who came were very professional and tidy. They were also considerate of my carpets!
Great addition to my house good price and punctual service
From start to finish, the service was excellent. Very competitive and very pleased with end product, would 100% recommend
Installation went smoothly and the guys explained everything in detail. Did feel for the guys putting the panels on the roof in 30+ temperatures but they didn’t stop till the job Wes done. Would recommend solar express to anyone who’s looking to go solar
⭐️⭐️⭐️⭐️⭐️ Excellent service from Solar Express! The whole installation of our solar panels, batteries and EV charger couldn’t have gone any smoother. From the telesales team, through to the roofers installing the panels and the electricians, everyone was incredibly professional, friendly and respectful throughout. I was actually quite reserved at first because we live in a very old cottage, and I was worried about having cables on show and taking away from the character of the property. I needn’t have worried — the finished installation looks fantastic. It’s neat, tidy and they’ve kept visible cabling to an absolute minimum. The whole team clearly takes pride in their work, and the attention to detail really shows. We couldn’t be happier with the end result. I’d absolutely recommend Solar Express to anyone considering solar, batteries or an EV charger. Great service from start to finish! 🌞🔋⚡️
Very unimpressed. We booked an install in February 2026 - the team continued to work into the night with inadequate lighting - and we ended up with a very poor install. we immediately had leaks, and it took over 3 months to fix. The quality of the install remains very poor - we have been repeatedly promised a full re-install - but instead the team comes down, does a short patch, and then leaves with no communication. We have also been repeatedly promised a repainting of our damp-marked ceiling - this has still not happened (August 2026). it’s taken 6 months to get an export tariff set up - partly related to the failure of Solar Xpress to send me the diagrams required to set this up. I complained through the formal complaint mechanism; however, never heard back from the team.
Thank u for finding a solution . we will be asking 2 more properties for installation,
Excellent service, good quality work
Unfortunately, although Solar Express installed my panels, the contact and communication since has been diabolical. Paid for an extended warranty which they are quick to take and then nothing but excuses.
Really pleased with SolarXpress. Ollie was great to deal with on the sales side, friendly and helpful with no pressure at any point. Brad the electrician did a brilliant, neat job and was informative and respectful of the house throughout the install. Seb the roofer was fast and efficient too. A genuinely friendly, professional team from start to finish. Highly recommend for anyone looking at solar or battery storage. We will absolutely be using them for anything additions we want to our system.
The information received before deciding on the supplier and product was excellent. I decided to use Solar xpress to fit a Ep Solar 15 kw battery system to my existing 16 panel solar system. The engineer turned up on time and informed me of the installation procedure he carried out the installation in about 4 hours to a very high standard. The installation was very neat and tidy and worked straight away he explained how to operate the system and departed leaving me very happily with the installation. The system is working great and cannot fault the sales and installation teams and would highly recomend this company and product.
Great service from Ollie and the guys, quick installation, loving our new set up. Now investing in an expansion pack.
From salesman to installers everything was explained to me , timely install and left tidy job
Very efficient company from start to finish always on the end of the phone if you need clarification or help with the technical side of things install was very quick very clean and tidy great company to deal with
Initial Contact: Smooth, professional, and entirely pressure-free. They broke down the tech and savings without any confusing jargon or pushy sales tactics. Installation: The crew deserves a medal. They turned up during a brutal heatwave and worked in the blaring heat while I was indoors sweating just looking out the window. Absolute heroes. They were fast, polite, and left the place spotless despite working in conditions that would make a camel quit. After Sales: The panels and battery work flawlessly—watching my energy meter run backward is my new favorite hobby. Solar Express didn't just take the money and run; their post-install check-in to make sure I understood the app was top-tier. If you want a seamless transition to green energy handled by literal sun-gods, use these guys!
Misleading advertising. £90 month for what? 1 month? 2 years? 8 years? COBS 4.2.1 01/10/2018 R (1) A firm must ensure that a communication or a financial promotion is fair, clear and not misleading. (2) This rule applies in relation to: (a) a communication by the firm to a customer in relation to designated investment business which is not MiFID, equivalent third country or optional exemption business, other than a third party prospectus; (aa) a communication to an eligible counterparty that is in relation to: (i) MiFID or equivalent third country business other than a third party prospectus; or (ii) insurance distribution; (ab) a communication by the firm to a customer in relation to MiFID, equivalent third country or optional exemption business, other than a third party prospectus; (b) a financial promotion communicated by the firm that is not: (i) an excluded communication; (ii) a non-retail communication; (iii) a third party prospectus; and (c) a financial promotion approved by the firm. (3) As part of complying with (1), a firm must take into account the nature of the client. [Note: ,article 24(3) and article 30(1) of MiFID, article 17(2) of the IDD and article 77 of the UCITS Directive]
Absolutely fantastic service with Solarxpress. This company was recommended to us by somebody else, and we did not regret it. The team were fast, reliable and knowledgeable. We would highly recommend to anybody that is thinking about getting solar panels on their house.
Overall a positive experience and a good price with flexible payment options. Installation was a little chaotic and ended up with fewer panels than planned but it works and we are generating enough solar (it's a summer heatwave) to power the house with the use of a battery.
came did the job very polite
Solar batteries installed on 24th June, wanted to wait a week or so to feedback. Installers friendly and efficient, batteries installed outside in the shade and not an eyesore. Used Solar Xpress technical team to help with the User app and programming the batteries to match my energy supplier low rates. Within a week our energy usage, and we only have electricity, has dropped to less than a pound a day, that's not a typo, our Standing Charge is now higher than our energy costs. Ok it's summer and things will change but I'm very happy that I invested, the very reasonable installation costs, long may the sun shine.
Very impressed with the whole experience of solar xpress. From the initial enquiry thought to the installation. When we enquired about solar system the contact (Tommy) was very professional and did not push us into anything, he gave us time to consider without constantly calling. The installation teams, the electricians where a joy to watch, very polite and informative. The panels team came and got on with the job and within no time completed the panels and connected them up to the system. Both teams did a great job, showed me how it all works and made sure I was happy with their work. I Would highly recommend SolarXpress.
This is my second purchase. This time an expansion pack for our Tesla Powerwall3. Just like before Tom and the team were excellent. Very quick, precise and friendly. Cleaned up after themselves and made the Boss very happy. 100% recommended without reserve. Good Job well done.
Advertised a system with Bluetooth and WiFi schedule,they after recieving my £8500 have now blocked me from a local connection to inverter referring the system a very expensive brick
Excellent service from start to finish. The solar panel installation was completed professionally, on time, and with great attention to detail. The team was friendly, knowledgeable, and happy to answer all my questions. I'm very pleased with the overall experience and would happily recommend them.
Absolutely brilliant company to deal with. I did a lot of research before taking the plunge and ordered 15kw Ep Cube set up. No one could get near them price match wise and even the supplier was amazed how cheap the set up was. Brad and his mate fitted it in about 4 hours, some well known companies were quoting 2-3 days!!!! Overall excellent and I've passed details on to several of my friends who are going to use them.....
We started the renewables journey back in 2021 with 12 Solar panels and an EV. in 2021 a solar battery was outside our budget but as the renewables landscape has changed we decided to invest. We contacted 7 different suppliers including SolarXpress, regrettably 3 never replied, one wanted to add more solar panels, one didn't keep the online survey appointment and we were therefore left with two quotations. SolarXpress listened to our requirements: 1) Modular Set up to add more Kw later 2) A reliable manufacturer with better than average reviews. 3) Compact design They recommend the Canadian Solar EP Cube 2 which in 2025 was in the top five solar battery products. It also ticked our other boxes. Online survey was easy, installation was booked and less than 2 hours later we were operational. Everything works in tandem with our solar panels, we can charge the battery and the EV on Octopus overnight cheap rate and with the current weather conditions were are selling lots of power back to the grid and keeping the EP Cube topped up to 100% I'm over 60 and with a little bit of help from SolarXpress After Sales Team I'm fully on board with EP Cube App which shows us how much we are saving on a daily and monthly basis. Staff at all levels of the company are pleasant and efficient, they don't treat you like another order number but a paying customer. SolarXpress offered the best quotation and a better solution. Just over two weeks into our installation and we remain delighted
Had these guys do a Hypervolt EV charger for us a while ago and they were that good we had them back again to fit us a house battery system for our existing solar system, great set of lads, great after care and they go above and beyond for you. If they did air conditioning we'd be having them back again to do that too.
Brilliant from start to finish from call to install 2 weeks Canadian ep cube 2 and a zappie charger fitted yesterday and already showing it's worth
Superb throughout! Ordered Friday, completed online survey Monday, fitted and generating my own energy Wednesday....4 working days later! HIGHLY RECOMMENDED
Flawless process from Steven at design to the electricians. The roofers got hugely delayed but still completed 95% of the work on the day. Kit is awesome and the team are great everyone I call! 100% recommend and cannot wait for the heat pump install next!
They did an excellent job arrived on time, were time efficient ,professional and helpful. They explained how to use everything and I can’t fault them for anything. The overall experience was excellent and the price was very reasonable.
We are very satisfied with the installation of our solar panels. However, we were somewhat disappointed with the communication regarding the schedule. We were initially informed that the team would arrive between 9 AM and 1 PM. A family member took the day off work to be present. When no one had arrived by 2 PM, we contacted the company and were informed of a delay. The installation team eventually arrived at 5 PM to begin work on the solar panels but the electrician was unable to attend until the following day. They arrived at 10 AM, despite being scheduled for 12 PM. While we understand that delays can occur, it would have been beneficial to be notified of these delays in a more timely manner. We would like to commend the installation team for their professionalism and for ensuring the work area was clean upon completion.
Good Price, Quick install by friendly, competent staff. Follow up phone call a week later to ensure everything was running ok which it was. Have already recommended.
George and William were at my home at 9 30am having driven from Doncaster 155 miles away. They worked quickly and efficiently and by 12 30 they were on their way with the battery system, the EPCube, up and running. A detailed explanation was given as to how it worked before they left for another installation. I was impressed by the ease with which I could check its operation on the app. The next day the blue light was flashing, indicating a problem. I searched online and was surprised to find that a help service was available in Canada. However an email to Solarxpress produced an immediate response and the problem, which required resetting the charging times, was fixed remotely. Now, one hour before charging at the low night rate is due to start, the battery still has a 31% charge so I should not have to pay the daytime expensive rate for electricity in future. Installing a battery, even without solar panels, is a no-brainer.
From initial enquiry to complete installation totally seamless. Great explanation of system required from Tom quote clear was concise and simple to understand and excellent value. After order handed over to installation team which was handled by Charlotte and again seamless. Date agreed for installation which was accommodated to our requirements on the day of installation the team Turned consisted of two solar panel fitters and one electrician. Quality of the work is very neat and tidy and excellent , everything was cleaned up afterwards , installation team a credit to solar express .
I recently had an EP cube system installed by Solar Xpress, and the installation process was quick, efficient, and hassle free. I did experience a couple of frustrating issues afterwards with the EP-Cube app and battery charging, especially considering the amount of money invested in the system. However, the outstanding customer service made up for it. A huge thank you to Temi, who was an absolute star. He took the time to answer all of my questions, clearly explained how the app works, guided me through all the different configurations to use the system to make the most of it, and even provided step by step instructions to make everything easy to follow. I'm extremely pleased with the support I received. Temi went above and beyond to help resolve my concerns. Cheers
Fantastic service from quote to installation. Highly recommend
Solar Xpress were excellent, from the sales and site visit, through to the proposal and then installation. The process was very quick and efficient and I now have a solar power system that's saving me lots of money on my electricity bills by making me completely self sufficient.
Had the E cube solar batteries fitted . All went well . Price was good and workmanship fine . Case had a scratch on after removal of protective film and was replaced all in all highly recommend them.
Having undertaken a lot of research into solar and battery installations, I’m glad I chose Solar Xpress. A very good price, helpful and knowledgeable staff and a quick installation. I would definitely recommend.
Generally a good company to work with. They did need a little nudging as to when an install date could be booked for ( i guess with whats going on in energy market currently they are very busy) The lads that did the install were great. Minor niggle was that they were unaware they were coming to an old stone roof and so had to leave site to get long enough screws- which it turns out were plenty long enough as 6 went through our ceiling. the lads trimmed these down and filled the holes which i requested and they were more than happy to do. They said they would also paint them but at 7 at nigh having arrived at 10am we had all had enough. I had as requested sent photos of our property but the install team were not informed so some internal process systems could be improved. So generally good as it stands. Await to see if the products stand the test of time which i hope they do.
Installer was very nice and quick to install the battery
Excellent all round service from Solar Express. Installation carried out by a friendly knowledgeable guy. I would definitely recommend this company.
I have had a Canadian Solar EP Cube home battery system installed by Solar Xpress the service was excellent. When I contacted Solar Xpress from an advert on Facebook a guy called Oliver explained the options with me as I already have solar panels he advised me of the system I would require I placed the order with Oliver who advised me it could take up to 6 to 8 weeks for installation but they contacted me for some pictures of the electrical installation in my house then they booked the installation for a couple of days after this phone call the total time was less than 2 weeks so I was very impressed at the prompt installation. The installation team were friendly and very efficient the installation took about 3 hours to complete and they cleaned up and took all the packaging for recycling. We had one little problem in that when my car started charging the battery system went into a fault condition with an error message. I contacted Solar Xpress but as it was a bank holiday they were out of the office until the following Tuesday but they very swiftly sorted the problem which turned out to be a setting in the installer menu that was set too low. The system is now working very well and saving me money on my electricity bill. I referred a friend who was also looking at getting a solar and battery system. He ordered his system from the referral and as such I got a nice little referral bonus which means I got an effective discount on my system. I would recommend Solar Xpress to anyone considering getting solar panels and or a home battery system installed.
From start to finish everything was smooth and as promised. Battery was fitted quickly and all cables were fitted perfectly. Very tidy job and very helpful electricians who did the job, would definitely recommend Solar Express
Excellent service and very happy so far …
Michael was very professional and took good care of us! 👍🏽
The guys who installed our solar system were clean tidy and knew what they were doing. Excellent!
The team from SolarXpress were fantastic from start to finish. The initial meeting with Steve to discuss our options was informative and our options were clearly explained with a clear proposal. We decided on the Tesal PowerWall 3 with a 9kW Solar system as this worked and integrates well with our EV, EV Charger and Intelligent Octopus. There was no pressure sales follow up by the team, just one short follow up call aweek later to see if we had any quetions. Our installation was booked quickly and the team turned up on time with a very high quality final installation. Follow up communication with a few teething problems have been very quickly resolved and the system is working as promissed.
Had a great experience purchasing through solar express. Clear explanation of my system requirement and quote options from Tom. Installation very quick and professional, all around excellent service.
Smooth delivery, once deposit is paid you will receive a WhatsApp message asking to take pictures and after a few days they will send you an installation date. (Everything took 2 weeks approximate) and the price is worth it for the money as their setup is one piece (inverter together with battery) which is very clean looking
Extremely efficient and rapid installation of an add on EP Cube battery stack to an existing solar panel and inverter system. Excellent price and works perfectly.
The team who re-fitted our solar panels,after we had a new roof fitted, where very efficient, didn't break any tiles and, the system was up and running in no time
Great experience with Solar Xpress, great response to initial enquiry by Danny and a very quick and smooth installation by Brad, big thanks to both. Great equipment at a great price with a fantastic warranty and support. Thanks SX.
The team installed a selection of panels and a battery at my property, they arrived on time and got the entire setup installed in just a few hours even replacing a few roof tiles in the process. Couldn't fault these guys and when it's time for additional battery's I'll be coming straight back. Cheers everyone
Great price and turned up when arranged. Mike the engineer was polite, friendly and respectful of my property. So far, a great experience
The fitters arrived in good time, despite a long journey for them. They were friendly, polite, tidy and efficient; taking all of the waste packaging away with them. After the installation, they explained everything fully. I had a small problem with the battery the next day. This was due to a software update and was resolved fully following a quick phone call. All in all, a positive experience from start to finish.
Absolutely fantastic service , everything went to plan & installed in one day 100% recommend solar Express
Very good people to deal with and very efficient
Brilliant. Super friendly guys. Install was done in roughly 4 hours. Everything was explained very clearly and I was creating my own power straight away. Top lads.
SolarXpress recently installed solar panels and a battery at my house and we couldn't be more pleased about the results! It was a little bit of a bumpy process up until fitting. I was recommended a location for the panels initially then after the site survey, that changed (fine, thats what a site survey is for) and then on the day of the install the installers didn't agree with the plan and recommended a completely different route. The last option was actually the one I preferred so was happy with it however the change in the recommendation did make me a feel a little worried that they weren't aligned. Overall though we're happy with the install (the fitters were great!) And we can already see the savings!
With solar panels already installed I enquired with various companies for home battery storage. Whilst I was bringing my own knowledge more up to date, Solar Xpress contacted me from my online enquiry. I am sometimes sceptical of this type of contact. However, "Daniel" the consultant had an excellent communicative style. Explaining different products but crucially listening to myself as the customer to identify my individual needs/queries. This made me far more receptive as opposed to being a forceful sale like I've experienced with other companies. There was an arranged follow up call, and again, Daniel was receptive to allow an appropriate timeframe around work demands etc. The price for a Canadian Solar 20kw battery system seemed very reasonable, and as important the reputable company of Solar Express from my own research. The installation was very swift the following week. The installer, might be "Michael" was excellent. Explaining the product and use with the app. I am now on day 4 of having the product, luckily it's been sunshine ever since and I am very pleased with the overall experience. From start to finish, excellent, my only criticism would be the installer arrived 2 hours early! Thank you Solar Xpress
I wasn't too sure to go for solar installation or not after getting few quotes from somewhere else, however, solar express gave me the cheapest offer which was undeniable. Installation was very quick and organised. Scaffolding team setup, panel and battery installation and scaffolding removing altogether three stage has been done separately within four days. Overall very good experience. Tom from the sales team was very helpful to this entire journey. Just waiting for the documentation to setup the outgoing account to enjoy the fullest. Highly recommended.
The overall experience has been positive however there was a lot of confusion on the day of install. Originally given a window of 9-10. I made contact at 10.30 and got a call back to say they would be after 1.30pm. installers arrived at after 3pm and said don't know why you were ever told 9-10 because you were never on as the first job of the day. Install went ahead and they Finnished in just a few hours but did leave quite a bit of waste to be tidied up after they left. The system itself went are really happy with and the workmanship is very tidy. Can't wait to get paperwork through so we can change tariff already discussing expanding the system, wish we went solar before now.
I am delighted to say this company have given me excellent, friendly and efficient supply and fitment of my solar panels
Excellent service. The installation was quick, clean, and professional System is performing exactly as promised. Highly recommend SolarXpress to anyone considering solar.
No problems with install of Batteries - Engineer had no problems and was respectful with our property
Solar Express installed our Solar Panels last week. The panel fitters were excellent as were the electricians. Both teams were efficient, courteous and did a great job. I have no hesitation in recommending Solar Express for installation.
This company truly cares for their customers I have thoroughly inquired from Tom, Liam and Damian about their products and they gave us one of the most competitive prices on the market From my experience this is a very fine company doing their best for their customers Although there was a nearer to us company that beat them on price I would have no hesitation to recommend them and am sorry that we couldn't complete our project for Powerwall 3 with expansion pack Many thanks especially Tom Keep up the good work
I recently had a fantastic experience with Solar Express and couldn’t be happier with their service. From the very beginning, the team was professional, friendly, and really knowledgeable. They took the time to explain everything clearly and helped me choose the best option for my home without any pressure. The installation process was smooth and efficient, and the team arrived on time and worked neatly and respectfully. Everything was completed to a high standard, and they made sure I understood how the system works before leaving. I would definitely recommend Solar Express to anyone considering solar energy — reliable, trustworthy, and excellent service from start to finish!
Dealing with Solar express was easy, the installation teams arrived, the roofing team took 3 hours to install two sets of panels 5 in the back and 7 in the front. They tidied up before leaving very professional team. The electrical team completed the installation of the batteries inverter and wiring also very professional, tiding up before commissioning the system and giving me a short tutorial. All the documents and certificates followed within the week, all in all very happy .
The battery installation went smoothly. The infoline was also very helpful. I recommend them.
I recently had the pleasure of working with SolarXpress, and I can confidently say the entire experience exceeded my expectations from start to finish. From the very first solar consultation, their team was knowledgeable, patient, and genuinely interested in helping me understand my options. They took the time to explain how solar works, what system size would best fit my energy needs, and what kind of savings I could expect—without any pressure or sales gimmicks. Every question I had was answered clearly and professionally. The installation process was just as impressive. The crew arrived on time, worked efficiently, and maintained a clean and organized workspace throughout the project. Their attention to detail and commitment to quality workmanship really stood out. They kept me informed at every step, so I always knew what was happening and what to expect next. What truly sets SolarXpress apart is their customer service. Communication was prompt and friendly, and they made the entire process—from paperwork to final system activation—smooth and stress-free. If you're considering going solar, I highly recommend SolarXpress. Their fantastic service, expertise, and professionalism make them a top choice from consultation all the way through installation.
I have researched a lot when looking for solar panels and found Solar Xpress being the best from start to finish. They been very patient with me asking a lot of questions, very knowledgeable and not chasing me down all the time like some of other companies do trying to make a sell. Don’t need to wait long for installation and the team doing it was amazing. I would definitely recommend Solar Xpress.
After getting quotes from 10 different providers I decided to go with Solar Xpress. Tom was excellent from the outset in providing a competitive quote that met the solar panel and battery requirements I was after. The install itself was done in a very timely manner. Michael the electrician arrived on time and quickly came up with a solution on what was not a straight forward install. He also provided a lot of helpful advice and made sure I was set up correctly on the Duracell app. The panel installers Michael and Charlie did a a phenomenal job in really difficult weather conditions. The first day after the install was glorious though - see pictures! There was a minor issue with the Duracell reporting not picking up all 3 batteries. I got through to the Duracell support team and solar Xpress technical team straight away and the issue was sorted very quickly. I cannot fault the service provided by Solar Xpress and would highly recommend them.
Sent an enquiry and got a call from their call centre. They needed lots of info so I asked they email me so I could respond when back at home, but they couldn’t do that apparently. I said I was therefore not interested, but I’ve since had 6 phone calls from them trying to sell me. Each time I ask them not to contact me again. Company gets good reviews but my experience has been totally unprofessional.
FFrom inquiry to final offer, everything was seamless. The deal was one I simply couldn’t resist. Installation was efficient, clean, and professionally done. I had several inquiries before this, but this offer topped them all.
Powerwall Expansion Pack Review After agreeing on a great deal, I was handed over to Liam, who arranged the installation and communicated clearly throughout. After sharing a few photos of my existing PW3, an installation date was quickly scheduled. The installation team arrived as planned, fitted the expansion pack efficiently, and did a great job overall. They left the area clean and tidy, taking all packaging away with them. Overall, a very good experience from start to finish.
They came and did the job without issue, on time and very friendly, no problem with them what's so ever, im very glad I went with solar xpress, I had 8 quotes and they were by far the best option, would definitely use again without fail
Absolutely fantastic experience with SolarXpress from start to finish. We recently purchased 22 solar panels along with a Tesla PowerWall 3 and Gateway, and the whole process was seamless. Ordering was simple, the design team were excellent, and the installation team were truly second to none. The install was planned for one day and the team arrived on time, worked with real precision, and clearly took pride in their work. All cabling was neatly hidden, bird guard installed perfectly, and nothing was ever too much trouble for the team on site. Commissioning was completed on schedule and the system was generating electricity before the team even left. We’re already thinking about our next purchase — an expansion pack and EV charger — and wouldn’t hesitate to go back to the team at SolarXpress. I would also have no hesitation in recommending them to others. Huge thanks to everyone at SolarXpress — highly recommended.
We are very happy with the solar panel installation - the finished product looks great. There were some issues with the builders not turning up on time though.
Solar express did an amazing job fitting 12 solar panels and two batteries, very professional and cleaned up after themselves, the customer service was also really good and answered any questions I had I would recommend them.
From start to finish the service has been first class. No hard sell, no pushing of extras and no surprises. Installation date was fit around our needs and was completed in a day. Fitting team was first class and even sorted out an issue with our roof. I’m glad I chose a family business rather than a large nation company. Thank you Solarxpress
Great experience with Solar Express. Provided plenty of information up front and adjusted the quote a few times as I considered different options. Believe they offered good value in terms of price and the install went very smoothly - only took about 4/5 hours from start to finish. I got 10 panels with a Duracell inverter and battery setup. Also been helpful afterwards clarifying few points with the app. Only been in a few weeks but all seems to be working well and im looking forward to sunnier days!
Solar Xpress were fantastic from start to finish. Compared with other companies, this company actually asked me about our consumption and what we want solar panels for. Steve then tailored us a solar package based on what we want and need. Compared to friends who used other firms (including major ones), we got more panels and a bigger battery for cheaper than their setup. Installation was quick and easy and we were set up in no time. We were kept updated throughout the process and we now produce solar and have cheaper energy bills. I recommend Solar Xpress.
Solar Xpress provided two of my properties with Solar Panels and batteries. I was very pleased with both systems which I thought to be of a high standard and good value. Richard who fitted the batteries was very mindful of placing the wires in the most appropriate place. Michael made a good job of fitting the solar panels on a very steep roof. There were a few issues but they got resolved professionally.
I had my initial installation done by Solarxpress and was very pleased in all respects. I decided on an additional battery which again was installed extremely quickly by a very competent and pleasant installer. I highly recommend Solarxpress.
Installers were great as was the electrician and the scaffolders. Quick, clean and tidy. I would have preferred a bit more from the office/admin side, initially I felt I was chasing them until I had decided to go for it, after that they were a bit overanxious to get it done, and I felt a bit rushed. Two issues further: 1. Bit of a shock to be told the installers would have to wait around and wouldn't leave until I had paid, because that was policy. More nervous people might have felt a bit intimidated. 2. I would have preferred more information on the inverter fitted as if I had known it would only produce 3000W maximum battery discharge, I might have gone for a bit bigger inverter, especially with a larger battery set up. Minor niggles though, all in all a satisfactory experience so far.
3months, still waiting for DNO approval, not entirely convinced it has gone in. Sold me a Heat Ideal ASHP, wasn't my first choice and as it turns out the controlling app doesn't work for the equipment they recommended so they moved it to homely app which is rubbish to say the least. Not the cheapest company, though we're easy to deal with and installs went quickly and well. Will change rating if I ever get DNO and the ASHP control app is updated. Update: got the DNO and required MCS certs now. As I mentioned the install etc went really well, pretty sure my issues are probably an unusual event.
Excellent product, price and customer service. Would strongly recommend.
I had my installation last Thursday and the guys arrived on time and kept me informed of everything during the day. They were tidy as they went and cleaned up before they left. Everything was explained to me and I received my documentation within days to sign up to my new tariffs. From the moment the panels and battery were connected, I could see from the app, that I was already benefiting from the solar power. An excellent company, an excellent product and at a competitive price. Would certainly recommend them for your solar panels, batteries etc.
We had solar batteries installed last week (already had panels). Solar Express communicated well throughout the process. The 2 lads that fitted them were friendly, respectful and knowledgeable. They cleaned up after themselves and explained how to use the app to track our energy use etc. We were very pleased with the whole experience and would recommend Solar Express.
Easy quote process followed by a quick no fuss installation I can see what is happening on the App and take advantage of weekend half price electricity. Fully recommend.
Great service and delivery by the whole team. We've 12 panels on our house now, although we could have probably fitted more - so it's worth asking upfront for them to confirm the maximum number possible on your property.
The guys from Solar Xpress arrived and carried out the work quickly and efficiently. Both were polite and courteous. Great job completed by the whole team
Installers were polite, efficient and tidy. Electrician was again very polite and explained everything in detail. Even with the slight mix up with scaffolders not arriving on the right day, I would still recommend this company. We used this company through the Lincolnshire Solar Together scheme. Can’t wait for brighter days to really see the benefits of solar energy!
Great customer service. Few little hiccups but nothing that couldn't be sorted quickly. Would recommend.
Recently had 8 panels and a battery installed by Solar xpress. Whole process was stress free and very sufficient! The sales team were super friendly, knowledgeable and patient when I took some time before commencing with the proposal. On the day of installation the fitters and engineers were very friendly, tidy and kept me up to date with the process. They had to return the next day to fit the battery due to a supply shortage, but made sure to fit around my schedule and kept me updated. All working well and solar panels producing energy, so very pleased. I’ve received all aftercare documents and MCS certificates via email. Would definitely recommend Solar Xpress.
Although I have given 5 stars. They did not stick to the given time slot. I was actually pulling out of my drive when they arrived and had to cancel an appointment at the last minute. However they were efficient, friendly and helpful and completed the job in a timely manner.
The people who talked me through the installation and my options were great. The installers were also really good, helpful and informative. My friend nky gripe was not having the installation completed in one visit and logistic issues getting an installation date confirmed despite being told it would be a 2 week turnaround. This is the only reason I am not awarding 5 stars.
I contacted this company for a quote, communicated that I was just enquiring and not committing to anything yet. After a brief conversation I have had 20+ calls from them in the last 24hrs. Put in 3 requests for my information to be deleted and still receiving the calls
We have recently had solar panels installed through SolarXpress and are just gutted we didn’t get them years ago! The process was really swift, everyone who has visited our home whether to carry out initial assessment or as part of the installation team have been incredibly helpful and friendly. A really professional team that has checked in along the way. Our panels generate more electricity that we use, especially on sunny days where we will be benefiting from selling back to the grid. Our MSC certificate arrived within days. I highly recommend SolarXpress, give them a call if you are considering panels. It’s a great investment.
My order was cancelled as they misquoted me. I have been chasing the refund of my deposit for over a month.
I used this company to install my Tesla Powerwall 3. From quote to turnaround the job was very easy with them. I'm using mine for two purposes - one is the stormwatch feature built into the tesla powerwall (I have equipment at home that should not go down) and the other is to save money on energy. It is achieving both of those so, very happy. The install day - two friendly engineers turned up, did the work and did a handover with me when complete, they were very tidy & prompt having driven a long way. The only issue they ran into was their 20m patch lead (needed for initial setup only) was broken but I work in IT so gave them a new one. I had hoped they would install slightly sooner, as the date I was promised originally at sales time was not possible to be done, not a major issue but I do like to be organised and plan first time - the install happened less than a week later. I've called aftercare team once for some questions as I did not receive a follow up call (that engineer on the day said I would). This wasn't any major issue - since I knew I was due one I just called them and spoke over next steps with them, very friendly and helpful also. I have not got all my completion documents as yet (DNO) which takes a few weeks as it'll be via my energy supplier and I've not got my handover documents (coming via post). However, happy to leave the review now as I don't have any lack of faith they will turn up. To be brutally honest - Maybe not all 100% perfect but they have the most reasonable market rates and their team onsite did a good and tidy job. Overall, I definitely wouldn't complain and I'd use them again if I did decide to go down the solar route in future. Thanks team, Iain
The team were friendly, speedy and tidy. I am very pleased with the work done and the system is working very well.
Last week I had my modest Solar array along with battery and inverter installation- the electrical was completed very efficiently and things were explained very clearly- the panels were installed safely and seeing the photos of the installation process were great to see- the aftercare service when we had a minor technical glitch was top notch too , thanks to Antonio explaining things very clearly and him being able to remotely monitor the system was piece of mind - would definitely recommend this company.
Hi Had my battery fitted last Wednesday but at the the moment I can't make sense of the Dashboard, it's 10 am and sunny outside the Dashboard indicates nothing from PV nothing from or to the grid only indication is 475 watt charge to the battery but from where?? My Octopus app informs me I have used the amount of electricity I would consume before the battery was fitted,I hope not. I'm sure you can sort this out and it's only a glitch Kind regards Frank Cunnington
From start to finish Solar Xpress have been extremely efficient, polite & friendly. The survey process was handled very quickly and communicated very clearly, with updates and feedback throughout. The installation teams (scaffolding, panel fitting, electrical) were all excellent. All 3 teams arrived on time, were extremely polite and respectful of our property. Communication during the installation was excellent and, despite the shockingly bad weather everyone had a smile on their faces. The installation has been completed to a high standard & the site left in pristine condition. It was a pleasure to work with these guys. So far, we’re very happy with the installation. I would certainly recommend Solar Xpress.
Example Review ⭐☆☆☆☆ I had a very bad experience with this company. Someone recommended them to me, so I contacted them to fix my solar panels. They took a deposit and promised everything was included in the price. When they came to fit the system, I saw the job was not done properly – no proper protection board, no training, and poor workmanship. When I raised these issues, I got no clear answers. Later they offered me a “discounted” battery and free board protection, but only if I paid another £2,000 deposit. I trusted them, but after paying they claimed their staff had defrauded me and said they could not do anything about my money. In total I lost £2,000 and still do not have the service I paid for. I feel this company misled me and treated me unfairly. Be very careful before giving them any money.
Solar Xpress organised everything from the erection of the scaffolding needed prior to installation through every aspect of the installation. The installation team who fitted the 14 Solar panels and the electrition who fitted the Inverter and battery all worked extremely hard and were very polite. Both teams cleaned up any mess made prior to their departure. So overall I was very pleased that things went smoothly and the system is up and running.
Solar panels and a battery. The roofers did a good job and left everything clean and tidy . The electricians did a good job clean and tidy job unfortunately after they left there was an issue with the battery wiring .I contacted Steve and the following day Jack arrived and quickly sorted the problem out .we'll pleased with the result , plenty of free electricity .
Polite efficient workmen. Clean and tidy and would not know that they had been here. Office staff Polite and efficient. All in all a very good experience
Very happy with my installation, solar xpress have been very efficient and would recommend them
Exceptional product & service. From planning through installation to aftershave service,I cannot fault. Everything went smoothly. Their advice both technically & practically was first class. They eased all my concerns. Installed with ease on the agreed date & followed up, optimising it's performance. I would recommend Solar Express to anyone.
Initial sales call was informative. However, when I told the salesperson I decided to go with an alternative local installer, he became quite pushy asking for reasons why I would choose them ahead of Solar Express. Other companies I've dealt with have been much more understanding and not been pushy with their sales approach.
Solar Xpress were very quick, clean and friendly from office staff to the installation team. We are very impressed with the new system and after the team were finished Jordan sat down with us to explain things. This system is already saving money on our electricity bill. Thankyou
Solar express fitted our solar panels and battery storage. Their communication throughout was first rate, always letting us know what was happening. The price was very competitive when compared to other quotes but backed up with quality assurance due to the local council tendering process. From placing the order, to planning and then installation was quick. Only around three weeks. The scaffolders, panel installation team and electricians were very efficient, friendly and helpful.
I found the sales team to be very good did not hassle me set an install date very quickly installers came very clean tidy very professional. Very pleased with the end result thank you.
Quote was the best across 10+ companies Mark (Sales) - gave the best quote so couldn't say no Gary (Installer) - sorted installation perfectly . No complaints. Would recommend to friends
The fitting was done efficiently and in one day. We are saving money already and more when we can export to the grid.
Very knowledgeable, very friendly and helpful, good price. Would definitely recommend
From start to finish it was excellent. No pushy salesmen. Couldn’t recommend more. Excellent service lads.
First class service from start to finish. Excellent communications and always kept us informed. We had a slight issue with part of the system however it was remedied the very next day Service was superb Lovely salesmen, fitters, engineers Cannot fault it.
Fantastic experience from inital visit to completion. All the employees very helpful and professional, leading to a great service overall. 100% would recommend
Very friendly people, very good company it was pleasure to work with them
Excellent process from the start to the installation from Solar Express. I am very pleased I chose to use a local company for my solar plant. So far, it's all going very well and on the occasion I needed to speak with them on a technical issue, the response was very quick and understanding. I would recommend this company to anyone thinking of taking the plunge into solar panels and home battery storage. Installation process itself was very quick, neat and tidy.
One of the best companies I've ever dealt with. From the initial call, I was running on solar 2 days later. Friendly staff and well priced. On installation day, I only knew they were here as the power went out for 20 minutes. Had Duracell system installed. App easy to use and see everything that's going on. Highly recommend.
Installation is good. Aftercare is shocking.
There were some points during the sales process where I had to make sure I was asking lots of questions to understand exactly how it all worked in terms of financing etc, and I actually found my own better solution privately, but the customer service team really helped me ensure it was no problem to manage that side of things. The work was undertaken super fast after signing up, and with absolutely no fuss and minimal disruption to my day, happy with the workmen and the after sale service was great too
An excellent and speedy service from this company, my solar storage battery was upgraded within a week of making my request. I'm very pleased with the noticeable drop in my electricity usage from the National Grid
A huge thank you to all of the team at Solar Xpress. All the advice they gave was superb. Selecting the correct array and storage balance was much appreciated. Helping with documents for planners was above and beyond. The installation team installed the panels, wiring and storage in a sympathetic manner. After Care were on the ball and all documents were forthcoming. Professional all round. Excellent.
We had solar system installed by Solar Xpress, the process was very easy from the initial call, consultations to agreeing to go ahead. On the actual day, the roofers and the electrician but completed the job by 3pm and I was up and running. The whole process was very easy. It has been 5 days since my installation and everything seems okay so far. The only issue that I have is that solar xpress did not mentioned or suggested 10kwh battery instead of the 5kwh that was proposed to me. I know that would be more expensive but installing a solar system is an expensive investment. I felt it would had made all sense to get 10kwh and maximas my investments. Our daily usage is just over 10kwh so I will most likely save more quicker. I know you can add it afterwards but it would have been much cheaper to do it at the same time rather than doing it on a later date. Beside that, my experience was all positive with solar Xpress.
What an efficient company. Initial paperwork was sorted very quickly, once this was done, installation started the next day. Very polite and friendly team, got on with the job and finished in 2.5hrs. Cleaned up and left no mess whatsoever. Showed me detailed photos of all the stages of fitting and explained about fittings and seals etc. Set up the app on my phone for me. That works great. Courtesy after call to make sure I was happy and am due a follow up visit next week just to make sure. Price is very reasonable indeed. I cannot recommend SOLAR XPRESS highly enough. Quick, Efficient, Inexpensive, Clean, Friendly. Altogether a company that cares.
Very simple and straight forward experience with very knowledgeable staff and correct information.
This is one of my better decisions to install a solar system particularly from solar Xpress, a company I did not know of. A man called John phoned me and gave a proposal after a visit and suggested a 12 panel with battery system. I was given a no pressure time to decide and called next day to confirm. 5 days later the installers arrived and had everything up and running in hours in a professional manner. System is performing better than expected and follow up is first class. I would recommend this company and staff for their advice through to completion. It’s a 5 Star experience. Alan. Aberdeenshire.
Michale and Jordon provided exceptional and prompt service, arriving early and demonstrating exceptional kindness. Solar Xpress service was outstanding and highly recommended. Also there was no deposit to pay straight to fixing, Please continue to maintain this high standard of service. Thank you. 😊
Very quick service from the guys from initial enquiry through to installation was less than 2 weeks. Very tidy install and professional engineers. Would recommend
Very efficient and prompt service, the electrician who put the battery and meter in was excellent, no wires showing anywhere. Not paid for electricity since it was installed, definitely worth it
Easy to work with, friendly installers - pleased we chose SolarXpress for the second time in the family.
Very good and impressed. I would use them again. Good value and great service. Quality Equipment from Duracell.
quick and efficient installation, quality equipment.
Duracell batteries and inverter installed, very professionally done. All done within 1 week of confirming the order. Great service
The previous job over ran so fitter was late arriving. But when he did he installed the new battery quickly and efficiently. He also fixed a problem with the first battery that was installed last year.
Great company very professional and quality work xxx
As my 2011 PV system qualifies for the Government's Feed-in Tariff scheme (FIT), it was important that the addition of a battery to the system conformed with Ofgen requirements. It is possible to fit a separate battery/inverter to the system below the FIT meter without affecting the payment. However, after discussions with SolarXpress, I decided to replace the original inverter with a new hybrid version linked directly to a storage battery. This was a slightly more expensive option but added a new 10 year warranty to both the new inverter and battery. This involved the fitting of a bi-directional meter in place of the original FIT meter. SolarXpress understood the requirements but suggested that I advise EON, who manages my FIT payments. They have approved the new installation. In terms of the contact, advice and completion of the work, I have nothing but praise for the company. There was no 'pressure selling', the price was very competitive, my questions answered clearly, follow up has been good, and the installer replaced the inverter and installed the new battery in a morning - a week after I gave the go-ahead for the work. I specifically chose SolarXpress because they use Duracell inverters and batteries. I had seen some negative comments from other companies and on the web over Duracell's initial foray into the PV/storage battery market. However, following their partnership with PureDrive, a established British company, these initial problems appear to have been resolved. Data from the system is stored on the 'iCloud' and the 2 Dura-i app allow the system to be continually monitored and enables personalised charge/discharge control of the battery. Sounds a bit 'techie' but actually straightforward and the engineer explained how the app worked. Apart from a short lag while data is retrieved from the server, it is straightforward to use (there are actually 2 apps with slightly different functions but you soon get used to them). The installation was completed just before Christmas and, now that the panels are starting to produce a reasonable output (2-2.5 kWh) I have every expectation that my electricity bills will fall dramatically - with a pay-back period of around 5 years. I thought that I might get a second battery but advised that this shouldn't be necessary for our needs which has proved to be the case.
Cannot recommend solar Xpress enough! From start to finish their customer service was fantastic. They managed to match a quote given to us and even offered same week installation. On the day of installation the electrician, Michael, was here at 8am and started straight away and worked very professionally and efficiently and had the installation nearly completed before the roofers were here. The roofer, Danny, turned up at 9am and got to work straight away, again very quickly but very professionally. The whole 8 panels, battery and inverter system was installed and up and running by midday which blew my mind! Will definitely be recommending them to everyone on our estate who want solar panels. Michael even took the time at the end to make sure all rubbish was cleared away and that everything was connected up. And even showed us how to isolate the whole system and didn’t just leave us to figure it out on our own. He even took the time to show us how the apps work. Very pleased with everything. 10/10
Couldn't be more impressed by Solar Xpress from start to finish. Sales team (Matthew and Peter) spoke knowledgeably, very contentious of our personal requirements and ensured that we felt we got the best deal in what is a competitive market. The customer service from Damian made us feel even more at ease, knowing we could contact them at anytime and they would ensure we were looked after. Once we agreed to the work on the Wednesday they had already got men and materials ready to go for it to be installed on the Friday the same week. The electrician (Michael) arrived at just gone 08:00 and worked professionally and quickly, before we knew it the inverter and battery was on the wall and most of the wiring and cable running was complete. He showed my wife how to isolate the system and got us up and running with a quick how to with the app in no time. The roofer and panel installer (Danny and co) was very down to earth and also worked quickly. The panels have been installed to a high standard, as if they've been doing it all their lives. From the work starting at 08:00 the whole job was wrapped up and we were producing electricity by 13:00. Couldn't be more happy we decided to go with these guys, and couldn't recommend enough to anyone sitting on the fence. Also left the working area clean and tidy with not a peice of scrap in sight. 10/10
I have recently had 2 x additional Sunsynk batteries added to my solar system. The price quoted was very competitive and the installation was quick and efficient. The batteries are well balanced and operating as they should. Overall an excellent experience and would highly recommend this business.
Quick, easy no fuss installation by solar express. Battery and inverter fitted today (they did the panels a couple of years ago). Very competitive pricing and nice guys doing the work, all the better cleaning up after themselves. Highly recommend them.
Good price, whole system inc battery, inverter etc . Quick neat job, electrician was fantastic.
Very quick and efficient, 13 panels, battery and EV charger all installed within 5 hours
Cheap fast get what you pay for. On my case a never ending headache. Poor installation on the roof, the sub contractor used the panel clips to bridge the rail gaps. 5 months in still no MPAN, export DNO. Turns out the system designed is larger than the network will accept so the export is limited meaning that the projected system performance is nonsense. Many phone calls asking for rectification not replied. Emailed NAPIT and RECC with solar express in copy informing official complaints procedure and they still haven’t responded. Disgraceful company. If you have an installation, insist that a 3rd party signed the installation off. Do not sign you are happy with installation. What do you know about solar installs? Maybe more than the guys. Learn from Me Give them a miss.
Just had 12 panels and Duracell battery and inverter installed by Solar express installation was quick and efficient very neat job at the right price I highly recommend this company
the guys that turned up got the job done very quickly, very clean and tidy and polite, the company was easy to deal with and always kept me informed would recomend
Faultless installation of the battery system, Ryan tidied everything up before he finished. Excellent.
Had Solar Xpress install Solar panels to my home, fitted in less than a day and all working well nice and neat, I Would recommend them as very good installers.
i had a battery pack installed on the 3/1/24, found solar xpress on the internet. professionally install and aftercare. i would highly recommend. (after speaking with the first contact the figure stacked up and i believe its worth the investment) i already have solar panels installed and the battery pack is a good addition.
Got a quote from solarxpress which was really competitive and installation was super quick. I delayed the installation by a week because of Xmas but they were able to install and commission in about 6 hours with no fuss and no disruption. The system works great and the Duracell app shows exactly what’s happening with the system at any time. I run an air source heat pump so my electric bills are about £8 a day. The installation is saving me around 25% and we’re in the middle of winter. I expect the system will really come into its own as we get to the summer. The installation guys were neat and tidy and knew what they were doing. As an electrical engineer I was keen to see that the work was done properly it I need not have worried as everything was exactly as it should be. Well done guys great job.
Quick professional and friendly service at a competitive price.
Michael was fast clean and polite .. all explained
Fast and efficient ! The guys worked hard in spite of the unfavourable weather and completed the job in good time. A bit of an issue with a lost meter connection at one point, but resolved before the electrician departed. Great work !
Very helpful and efficient, cleaned up after themselves and took all the rubbish away
Friendly and honest, able to keep up with me in conversation (I'm a bit of a geek) and when the sales rep could not referred me to the person who could when it got technical. Happy with the installation, conscientious technical team and installation staff.
Team were all helpful and responded to requests for changes to the original plan as they arose. Panels upgraded, measures to reduce potential for birds to nest in the area Installation team were informative, quick, polite and tidy. All very helpful
Fast delivery from start to finish, job done
Very pleased with our purchase and especially with the highly professional installation team. Thank you.
Brilliant company to deal with from start to finish. Thanks to Matt in sales for answering all my questions and making the decisions to install solar that much easier. Within 7 days of signing up, I had Solar panels, inverter and battery installed, Gaz, Liam and the installation team were great and take pride in their work. I will definitely be recommending Solarxpress to all my friends.
Great service and support. All questions get answered, nothing is never a problem and always have a happy voice on the other end of the line
Was recommended by a friend to this company - Solar XPress. From start to finish it has been exceptional service & I can't praise or recommended them highly enough. From first point of contact friendly & efficient. Clear & precise information followed up via confirmation emails. Installation lads I can only say were superb (a big shout to the electrician Ryan) they ensured we fully understood the system & the relevant app's & that we were totally happy before they left. So if considering solar panels then please look at this company & you don't have to live in Yorkshire to benefit we're in North Wales.
Hassle free quote, no chasing for days, 1 day agreed for SX to call, job done. Agreed early October on Wednesday and install confirmed there and then for following Tuesday. Was done and dusted by mid afternoon. No troubles, team were clean and tidy and well explained. Would recommend.
Great experience from start to finish. Would definetly recommend
Very happy with price and service installed within a few days of accepting quote would recomend
Very good work done in a short time.
Just had a Battery fitted on my Solar system by Solar Express, They were informative and helpful during the process of choosing the type of battery etc, The fitting team were friendly, professional and also helpful, my system was quite basic which was supplied by another company who couldn’t be bothered to quote me for a battery despite many requests over a few months dont use a company called Project Solar they are very poor (A review within a review) but now I have a full system with very informative app and total remote ability . The only reason I didn’t give 5 stars there was a bit of a lack of communication once I’d paid deposit due to paperwork mix up and was given a date verbally but this didn’t happen and was done on Monday rather than the Friday before. Not an issue as I work shifts but could have been had I been working . That said I feel this was an issue unique to me and the paperwork situation as the general service was excellent and professional . Yes I would recommend Solarxpress
The electrician done a fantastic job very happy with the installation so far it is not finished yet. I’m very happy with the product.
From contact to installation it was a fast and professional service. Installers were fast clean and courteous all that's left is to reap the rewards!!
Really good Fitters from start to finish, happy with work carried out
Fantastic installation team and office team, understood my requirements from the start and delivered a relatively large domestic installation to a high standard, the team went above and beyond and were very friendly
if you want to chance big energy bills when xpress equipment goes wrong then take a chance. either fobbed off with empty words or deny they even came to the property to repair the batteries
Solar express install team executed the install excellently, keeping me up to date on progress and completing on schedule. The quality of the install was evident and the handover briefing at each stage ensured I understand what had been done.
Lied. Said they would send a quote to the phone number I provided. I provided phone number and it changed to "we'll be in touch".
Great company arrived on time cleaned up when work was completed very polite work force went through everything I needed to know would recommend
Excellent company, Engineer Ryan very knowledgeable and did brilliant job, quotation cheaper than any other by quite away
Fantastic install team arrived on time, polite and efficient. Assisted with explanation of system and despite numerous awkward sections all cables ran and finished great. No pushy sales, only called back on agreed timescales and listened to concerns regarding finance options. Only minor frustration was discussion surrounding survey and placement but cleared up quickly.
Fantastic solar panels company. Salespeople very knowledgeable and quote was clear and met my needs. Installation team were superb - great work, swift, clean and affable. Price was much less than I thought and system works perfectly. All round excellent job.
Great company from start to finish, very quick, polite and tidy fitter
Explained everything, clean.,quick and friendly company, Thank you
Solar Express are keen to expand, to get more work and they do this by rapid response, good equipment and good customer service. Prices seemed competitive. I have 5kW solar and 10kWhr battery which gives me an easy surplus. Solar express move much faster than the supply authorities who very slowon acceptance paperwork
Prompt & flexible service. Although, the 2nd team they sent out had to re-assess the install. They also left all the insulation in my loft all over the place, left a board, an empty box & a crisp packet up there. However, job done & it works after a few minor technical issues.
Excellent service, nice tidy job placed the battery in the garage which is what we asked for and everything was smooth from start to finish, quick service and installation. Done within the day
Great kit and the install team were excellent
Excellent service from start to finish! Had a couple of small issues after installation but they were resolved within a day. The whole team are friendly & we got a great price - only wish we had them done sooner!
Friendly and professional service throughout the process. Everyone I have delt with, sales, installation team and aftersales have always gone the extra mile. Never experience service this good, what more can I say.
Great workLads.
Best price solar installation A1 team great job polite and respectful workers clean neat job.
What can I say? What a company 5* service. I first contacted them on a Friday midday and spoke with a very helpful gentleman that got me over a quote Within hours. After a few adjustments, we agreed on a price and I paid the deposit on the following Monday 6pm And was installed by midday on Friday superfast service Had a Duracell battery and inverter with 8 440w panels so far it has generated 150 kW of electric in one week Brilliant customer service with no pressure or pushy sales tactics and installation of the panels and battery What you did was equally brilliant Couple of niggling problems to start off with, but they have got them resolved within a couple days. Thanks again Solar Xpress!
Great service and communication from initial phone call through to customer service and follow up. Brad the electrician was very tidy as were the panel installers Daniel and his boss - very quick. Annie is also giving great customer service and after care. Only niggle is the battery app - could have done with a how to use booklet but advised somebody from the tech team will go through and explain. Very reasonable costs and Daniel at head office worked hard to achieve a good price and can already see a difference in consumption.
Had a battery fitted which works well
Great insulation team , very tidy workers , great job .
Very friendly staff from start to finish and excellent installation job very tidy/professional job.
A very helpful company. All of the workmen were friendly and efficient. My solar panels were fitted quickly and are working well.
Brilliant customer service and installation of the Solar panels was the same. All set up and was shown how to use the app that was being used with it. Would highly recommend and ask them again if we wanted more panels to be added to our system. Thanks again Solar Xpress!
This company have just added a Duracell battery to my existing solar system brilliant company to work with always their to answer any questions would highly recommend
Great service from initial enquiry to after care.
Had a few hiccups at the start but they were as helpful as could be. Installation of the solar panels took a day , the installers were respectfull and Curtis, cleaned up after them selves. They went above and beyond
Excellent service and knowledge.
this is the 2nd time I have had hey are the best I nad another battery and inverter fitted They sent a fitter down to South Wales from Yorkshire about 1 week after i order it The sale team no pressure Good prices very friendly and helpfull Great service from start to finish The fitter was very tidy and friendly and help full Try Solarxpress you will not regret it They are the best you can get 10 out of 10 If you want a lot more free electric have a battery fitted you will be surprised how much you save C. FILER
I had extra batteries fitted to an existing system. Very pleased with the outcome, straight forward easy easy process. Good communication
Very happy with installation & service. Install completed professionally on agreed date & system now running smoothly. Very friendly & knowledgeable fitters. After sales service also very helpful, would definitely recommend Solar Xpress.
Really well informed and professional service
Friendly, Prompt quick and good value with the latest technology, keep me informed, with installation date and everything went smoothly, would recommend solar express to anybody, with doubt
Excellent service through from 1st phone call to installation. Professional and courteous installation team. Would highly recommend
Great company to deal with keep you informed all the time no pressure aftersales brilliant would definitely recommend to any one wanting solar
Was very impressed with the competence, attitude and sheer hard work of the team who installed my system.
Great experience with Solarxpress. Their communication was excellent from start to finish. The installation team (2 roofers and 2 electricians) arrived promptly on the day, were polite, professional and my 12 panels, inverter and battery were installed in 3 hours! The team then left everything tidy, helped me to download the correct app on my mobile phone and gave me advice on interpreting the readings and liaising with my energy company to ensure I'm on the correct tariff. A thoroughly comprehensive service, which included after care calls to ensure I had no questions or concerns. Thank you, Solarxpress!
Solar Express were great from start to finish and it didn't take long to get to the finished bit either done in a week and I couldn't be happier.
Excellent communication and polite service right throughout I've tried but unable to fault them from sales( Oliver) to electrical questions(Liam) and fitters (whom work hard) to all the background staff Well done. Prepared to answer any questions this company gave me service that in today's markets are few and far between well done to Solar Express. Col (retd) David Ahern.
Solar express were absolutely fantastic! So quick to install from time of ordering and a good price. Office team were great, Pay half now and the rest 0% over 3 years was a fantastic deal. Jordan and Danny the install team we had were very professional and knowledgeable and explained everything. Really high quality finish of work and all done properly. We had Ryan electrician who was excellent again professional and everything done to a high standard. Explained everything and how to use the app. Really can’t recommend this company enough. Thanks boys!
Prompt and excellent service for start to finish despite waiting for our roof replacement to br finished. Thank you for an easy installation and transaction.
We recently had six panels and a battery installed in and on our house. The installation of the panels was done without fuss, a very professional job. I particularly would like to single out for praise the electrician who went over and beyond to install the battery and link it into the mains. We have had over a month of generating our own electricity with a huge reduction in electricity from the network,
Second set of solar batteries installed with no issue. In and out within one hour and the electrician was extremely helpful and answered any questions i had. Battery’s are a part of a bigger system in the house and I now have double the capacity as before. Online support and App are great and any issues I have had over the years has been fixed without any major concerns. Would definitely recommend this company if you are thinking of looking for solar panels and batteries
Very informative. Great prices and no waiting for installation.
I’ve been looking at Solar for a long time and have spoken to lots of companies. I have my own investment model and used this to work out the payback on the investment and this time we decided to press the button as I got the payback down to about 5 years. I spoke to about 20 companies and got quotes from about 15 of them and these covered quite a large price range. The Sunsynk products that Solarxpress recommended are not the best and not the worst. They are a decent mid-price point solution and if you want to spend a lot more more money to get a 1-2% more efficient panel or a battery that can unload or load faster that is your choice, but will that improve the payback time, unlikely is my gut, based on my model. Solarxpress listened to me, which you may think is a basic that a company trying to sell to you should do, but most of them didn’t bother. Daniel and Stephen, the two salespeople, took the time out to answer my sometimes quite detailed questions, and the silly ones, but more importantly listened to what I told them about my home and the challengers that it would present when trying to get scaffolding up in order to install on the roof. They then, shock horror listened to my alternative proposal and sent someone around to check on it and agree that it was viable. Solarxpress gave me a price that was competitive and then worked around our needs to do an install quickly, so that we could do it at the same time as other work happening in our home, thus reducing the disruption and making their install easier. The installation itself didn’t quite go to plan and instead of taking one day it took an extra half day as they didn’t have enough cable and daylight to complete the work, but this was dealt with quickly and efficiently and I was kept informed, so no issues. All in all, this a major investment and having a supplier that listens to you and thinks about things rather than being lost in their tramline thinking is a benefit in my opinion.
From start to finish Solarxpress have provided a great service. They provided us a solar panels and battery solution. They were excellent on both price and quality of products. There explained all the details and found a solution which works well for our personal situation. The installation team were exceptional. Very friendly, informative and swift. They answered all my questions and gave me a detailed run down of the installation. Overtake I could not recommend them enough
Excellent experience throughout the whole process. Every member of staff was very attentive to any questions I had as well as my last minute decision to add a battery to my installation. All completed in a single day which I was very impressed with and the system is running great despite the cloudy days at the moment. Price was fair and less than all the other quotes I'd recieved even despite my less than usual setup. I had a non-functional solar thermal setup for my hot water which I needed removing. They were more than happy to include this in their quote and arranged a plumber to disconnect the existing thermal panels from my hot water system, took away all the mess and even replaced a load of my roof tiles. Would highly recommend to anyone looking for a quick and straight-forward solar system install.
A polite and helpful installer who completed the task with no fuss
The installation only took half a day and the installers worked tirelessly and in light rain, Customer service has been excellent, its not just an install and forget company. Pleased with the system so far and its reducing our consumption a lot. Once we get to documents we need for exporting to the grid i fell it will be one of our best decisions. One other thing is that they are not called Solarxpress for nothing, they were only a few days from agreeing to fitting.
We have found everyone at Solarexpress to be really helpful and have time to listen and discuss our individual needs. In our case, adding a couple more batteries to the solar panel Solarexpress installed last year. Thank you, everyone :-)
Great company to work with Great company to work with. Very professional from start to finish. Easy to deal with,felt the team couldn’t do enough to make the process seamless. Thanks, new panels and battery working perfectly with the app👍
Great service from a professional company, kept me up-to-date with all areas of installation
Great service and installers where superb they work hard for there money
Good price, provided so much info, fast, respectful, and support 10/10
Very good and friendly service
SolarXpress are a very professional company from the initial contact/ information and quotations to the solar Installers and electrican all very knowledgeable and experienced.. Great team well recommended
My experience of using Solarxpress was excellent from the knowledgeable and helpful sales people through to the fitting team who were punctual ,informative , very efficient and left the site nice and tidy with the system up and running. Overall a very good experience .Pleased to recommend them
We’ve just had an inverter and single battery fitted by Solarxpress, we are very impressed with the service we received from installation to after sales, brilliant.
Had solar panels and battery installed on 9th February. It was a fast and efficient process with minimum upheaval.
the best teem and possible the best prices , give them a call no pressure selling , and a team you can trust
James and the team have been brilliant, supply and fit was instant also the fitting of the wiring was done with care and very presentable, very impressed. Would 100% recommend James as he has loads of knowledge on the whole process of fitting and benefits of the solar panels.
Solar Panels Installed Fantastic service from quote to installation. Polite and helpful staff from start to finish. Arrived promptly, filled within 4 hours. Full information given on usage etc. Would recommend 5*
Great guys doing the installation of the panels and battery. Only took them 2 hours to complete. No mess at all in the home or outside.
I was very impressed with Tom and the team at Solarxpress. They turned up as promised and on time. Completed everything to a very high standard
Install went great, should have got solar sooner. Very happy
Can’t say more than from start to finish install and continuing service levels are very high
I highly recommend Solarxpress to fit your PVPanels. The company are very professional and easy to deal with. James Thomason answered are my questions and did not apply any pressure on me to sign the contract. I decided to go ahead and did not even pay a deposit up front. After signing the fitters were on site the very next day . The Electricians Brad and Caine and the roofers Karl and Sebastian We’re excellent, professional and clean working. The after care is also excellent. They monitor your system to ensure all the equipment is working perfectly A great company. You don’t see this very often these days Thank you again Kind Regards PhilipJones
We had a solar panel system installed recently. I’m really happy with it and love to see how little we take from the grid at times. It was installed quickly and efficiently. We had good contact from the company and our contacts explained the process and system well. I’d recommend.
Neat and professional installation. The guys from solarxpress were very responsive and arrange installation quickly.
We had a 6.88Kw system which was planned for our roof. Oli was the first designer who considered changing the design and looking cost effective delivery 16 panels made the most sense. Installation was simple and the managed to get all the panels into two sites. Antonio was brilliant with fine tuning the system.
I recently had Solar Xpress install solar batteries at my residence, and I couldn't be happier with the service I received. From the initial contact to the installation, the experience was exceptional. Jack, the salesperson I dealt with, was fantastic. He was incredibly knowledgeable, patient, and attentive to all my queries. He guided me through the process with great expertise, ensuring I understood everything and making the entire experience seamless. The installation itself was carried out by Bob, the electrician from Solar Xpress. Bob was not only professional but also incredibly skilled. He handled the installation with precision and efficiency, ensuring everything was set up perfectly. The whole team at Solar Xpress demonstrated exceptional professionalism, expertise, and dedication throughout the process. I highly recommend them for anyone considering solar solutions. Thank you, Solar Xpress, for your outstanding service and for making my switch to solar a smooth and satisfying experience. Best regards,
Ordered battery storage for existing solar panel installation. The quote came in at a good price and installation was arranged almost immediately after agreeing to go ahead. The installation was going to present a few challenges and it was a case of working with the installer to come up with something that was workable and I was happy with. This was mainly around location of the equipment and cable routes and in the end we got it all sorted out. The slight niggle was around the configuration of the setup. It became clear over a few days that the kit was not actually operating as expected and it needed a few calls to get some help from the tech expert at SolarXpress to reconfigure things to get the battery charging correctly - luckily this could all be done remotely. In fairness the installation is slightly more complicated than normal being an add-on to an existing installation, and the configuration app does have many complex settings to deal with. In the end no real concerns as we are now up and running and I am happy with things.
This company gave a great deal. After agreeing to the deal within days the panels were fitted. Panels enhance the property. Workmen were friendly, professional and very efficient. Great after care provided, would definitely recommend this company.
We used Solar Xpress after a recommendation from our Neighbours. They were helpful and polite in the pre sales process, unlike other companies, they did not repeatedly phone me for updates, knowing I would compare multiple offers. Their prices were reasonable and to close the deal they offered good incentives. But probably my biggest amazement was as soon as the deal was signed (Thursday) I had fitters on site on Thursday, although due to inclement weather they could not complete the installation till Friday. Quick is not a strong enough word for these guys!
Solar panels fitted and working,excellent,what a pleasure it was dealing with this company,they walked me through all the details and made it an easy experience,the fitters were very helpful and experienced,as was the electrician,good clean job,I’d recommend to anyone
Very happy with the service and the products, such an easy process. Installation was extremely quick and great support.
I had solar installed a few days ago all installed ok the guys were friendly and very professional at all times took all rubbish away with them well done solar Xpress
Installation on 28/11/2023 Great experience all round from the background team answering all my questions (of which there were many) to a very competitive quote. The install team were first class - Jordan introduced them to me before they commenced the install. Great job! Very neat and tidy including the electrician who had to work in very cramped space under the stair case. I would highly recommend Solar Express, a very efficient and highly skilled workforce, all in all a very satisfied customer.
Company advised that Octopus energy offer a cheap electricity from 1130-530; what they failed to mention that this was only available if you have an electric car. E mailed to complain and no response
Very Happy with everything from start to finish with Solar Express, saving money on expensive electric 😊
Fantastic service, professional install with everything explained before system handover.
We had our panels installed a few days ago. The process took approx 5 hours. The workers were polite, knowledgeable and their work was tidy. I am just waiting to speak with a technician to take me through the phone app. Hopefully this will happen in the next day or two.
Really easy to deal with. Straightforward and straight up conversation and results. No fluff just honesty. Was a pleasure to deal with. Thank you
Solar Express. There process was informative and the system I choose was at a competitive rate. Install date was discussed and booked in with no issues. Install was professional and left my house spotless. Tech support is spot on. After sales was excellent. I have no issue at all recommending Solar Express
Pleased with the Solarxpress service. The product was the latest technology and we ended up with a better system than first suggested. The installation teams were very good and efficient. The system was put in two days after the payment of the deposit. The weather was awful but the electricians just got the job done. Luckily the panels were put on the roof when it was dry. Good service and exceeded expectations
Great fast efficient service with no fuss and no mess.
We've had our solar panels system for a little over a week now and are already seeing the benefits! Team were friendly, polite, professional and hard working. Installed over two days the guys did a great job and left everything clean and tidy. I would not hesitate in recommending Solar Xpress
Excellent service from the outset. Communication is always quick, clear and detailed. When I needed to delay the fitting due to needing a new roof, Solarxpress were patient and understanding and honoured the discounted price they offered, even though they had to wait for three months to complete the job. On the day, the fitters were very professional and efficient. Once the battery and inverter were fitted, the installer spent plenty of time explaining everything to me and setting up the app on my phone and computer. Since then, I have called on a couple of occasions with queries and the customer service has been first class. I couldn’t be happier and would certainly recommend Solarxpress if you are looking to install solar panels and batteries.
We’ve had our solar panels installed for a few days now. The initial process was so easy. Oliver Russchen was who looked after us from the beginning and was really helpful, giving us all the information we needed to make a completely informed decision with no pressure at all. Once a week or so had passed and decided to go for it, we put a deposit down on the Monday, and the installation was completed on the Thursday with the roofers and the Friday with the electrician. We are over the moon with how neat and tidy the job was and felt really involved with all the decisions with the locations and installations of the panels and the inverter and battery. We have the handy app up and running, which is so exciting to monitor. The live chat with Sunsynk is super quick and helpful and really helped us with initial settings (we had to get our wifi booster set up, but once we sorted this everything was brilliant) We are already seeing amazing solar production for the time of year, and it’s allowing us to use the timers in the app to set times to top up the battery on overnight economy 7 rates so we’re using hardly any day rate. 100% would recommend this to anyone who was thinking about it or having doubts. Knowing we have the backup of the aftercare team is also reassuring!
Solar xpress have a great team who help you through every stage of this process.They were a pleasure to do business with!
What a great team solar xpress have from the very start they made every effort to make sure that I understood how and what the system does, from the solar panels to the battery. I can't praise the installation team enough from the roof team to the electrician ( Ben ) just great service.
Both the cheapest and the quickest installers. And they kept me fully informed all the way through, even when there were difficulties.
Friendly and highly responsive sales staff, technical team and admin. Agreed the sale on Friday, follow up calls Saturday and Sunday, and my panels were fitted Monday! Efficient and very wise. The electrician was spot on. Best deal by miles too.
As soon as I expressed an interest Solar Xpress provided two options. I accepted one and the whole system was installed by lunchtime two days later. Everything working well, providing home electrics during the day (September) and exporting to the grid once the battery has been fully charged
Excellent installation thank you. The electrician arrived at the appointed time and fitted the battery very efficiently. He then explained how to use the app so we can see how our system is working. Very pleased with the whole process Date of experience: September 12, 2023
What a service from quote to installation, fast and professional.
Every member from Solarxpress team I spoke with was very helpful. From getting what I required ordered to my batteries being installed was a very quick process.
The staff are brilliant! Ollie from Sales, (always communicated and kept up to date) the whole installation team (speedy as possible, effective, efficient and they cleaned up after themselves) the electricians were informative and explained all the nuances of the inverter and the battery. Can't fault the staff in any way!
Having researched a number of companies, we decided to use Solar Express to supply and install our system after a strong recommendation from our friends who live in a nearby town. Our experience replicated what they had told us of their experience. The price quoted was competitive. Communication was frequent and informative. The installation was swift, efficient and completed by lunchtime. During the process, the installer kept us informed all the way through the process and was very clear in his explanation. The electrician was helpful and methodical, explaining fully the processes and purposes of the equipment. Questions that have arisen since have been dealt with helpfully and supportively.
Very happy with my panels and battery I have an electric car and have been driving around for very little the last few months . Only the grandchildren managed to max out the battery.
Great service from Solar Xpress/ Installer Ashley was extremely helpful and efficient.
We were looking to install solar panels for some time. We received offers from 7 different companies and the turnaround time for all was 8 to 10 weeks. It was not the case with Solarxpress - it was not the cheapest but also the fastest offer. I`ve spoken with Tom on the phone on Friday, and we agreed that next Wednesday we have our solars up and running! Unbelievable. The installation took roughly 4 hours. No scaffoldings, fast and tidy! The engineers broke one tile and after 30 min they came back and replaced it! We simply don`t have enough words to recommend Solarxpress!
SolarXpress were fantastic in fitting our solar panels, from sales to installation and after care their service is one of the best I have ever know. Very knowledgeable about the products and such speedy service that I cannot fault them at all.
Was recommended this company by a work colleague following an install on his property - really pleased he did! All pre-install work and survey done remotely by James at Solarxpress, followed up with a report on the proposal, costs, and what I could expect to generate from the system. All details clear and unambiguous. A bit of price negotiation followed - all very amenable - and then agreement and sign off. Again done remotely. Organised install date. Small deposit paid to secure date. Installers arrived as booked, polite and efficient. Put 6 panels on my roof. Cleaned up after themselves and took all rubbish away. Professional install. Electrician then arrived to install inverters, 2 X batteries, switches and additional consumer unit. Really good job of running cables and really happy with meter connection (as this is inside our house in kitchen cupboard) I feel the electrician went the 'extra mile' on this - not an easy job. Cleaned up after himself, gave demo of the App and helped with set up. All done as promised in a day. Remaining balance paid next day. One slight technical issue with the inverter signalling wire which they sorted really quickly after the visit. MCS certs and power grid notification supplied quickly. From starting to talk to James to completing install was 8 days. They carry plenty of stock and will work with you to design the system you need. No pressure. Really great post install support. Would happily recommend.
Saw Solarxpress at Homebuilding and Renovating Show at the NEC and asked for a quote. Despite having a West/East roof they said it would be suitable for solar panels. Fully installed in 4 hours, including inverter and battery storage. So far I'm very pleased with the system and the follow-up calls.
Very good service great price and very pleased with the product
Solar Express is the place to go for solar panels and batteries. Absolutely outstanding service from start to finish. Very efficient, knowledgeable and extremely quick. Even loads of follow ups to make sure that you are completely satisfied. Outstanding service and I thoroughly recommend them.
Fantastic service and after install support. Tom called initially and talked us through the options after carrying out a virtual survey. We didn't want the panels on the tiled roof but instead on the flat roof. This was included in the quote. We said yes and within 2 days we were installed and up & running. We had a few technical hitches with our broadband router not liking the dongle. Liam was amazing getting this sorted for us with after work calls and a calm, patient logic based approach. Pleased to say we are fully running and can monitor how much we are saving and generating. An excellent service from beginning to end.
When you work in the world of Decarbonisation you have to choose carefully who helps you on a personal level. When I was reccommended to talk to the guys at Solar Xpress - I knew we would be in safe hands - and so it proved. Within days we were all booked in and the installation process was smooth. Any questions I had after the install were all answered quickly and I am now thrilled to be generating the majority of my energy I use in the house. Speed Price and Quality - occasionally it is possible to have all three!
I have never experienced such speedy responses and delivery. On the Thursday morning I decided to accept the quote provided by Solarxpress, by the time I had hit the send button on my email, their chap phoned me to progress the sale through to their engineer. The engineer job planner phoned me the same afternoon and my battery was installed the following morning.
This is a very good company with plenty of knowledgeable people to help you. Aftercare is very good and the sale’s doesn’t push in any way and have very good knowledge and advice. Very pleased with the product we chose and look forward to seeing how this pans out over the long term. Would recommend this company to use and listen to any advice they give. Thank you
We dealt with Mark back in March and he was fantastic to us. He was very knowledgeable about the product and approachable. He had sent me brochures through email of the battery brand and solar panel brand which no other company has done that! He gave me to two quotes one for ten panels and the other for 5. Mark said to us that we can buy first to start off then buy another five at a later date. We can not fault the service we had received and we chose but now pay later option.
The equipment that is used is of good quality. My husband is a solar installer and he is very impressed. Pre-install customer service was excellent as the salesman was knowledgeable and could answer all the questions posed. He went as far as to encourage us to do an internet search and look at the equipment for ourselves. Post-install there was good follow-up to check that we were happy with everything and to answer any other questions that may have cropped up. Very pleased with the service provided. There was a range of payment options provided and the overall cost is very competitive. We are very pleased.
I considered several companies and these were the best for price and service.
Solarxpress gave me a competitive quote, came well within the timeframe they gave me. The electrician who came was friendly got on with his job and explained clearly all questions i asked him. Everything so far seems to be working ok. Would gladly recommend
This is a genuinely excellent company that shines out in a crowded field. We wanted the best and we found it. From first enquiry to installation of our new batteries (we went for two), everything happened when it was promised. Superb!
I had been considering getting solar panels installed on my house but hadn't done much research into it. I received a call from Solar Xpress who offered me a no obligation solar consultation and I thought why not? A Microsoft Teams call was set up with Lewis for a time and date suitable for me. During the call Lewis explained to me about the solar panel system he had designed for my house before the call, running me through all the facts and figures, this system was then tweaked to suit me after he had learned about my individual needs for the system. I ended up being quoted for a smaller system that suited my needs best. At no point did I feel under pressure to purchase the system from Solar Xpress. Lewis called me back a couple of days later to allow me to consider my options, when he called I accepted the proposed system and paid a small deposit. The panels and battery storage were installed 4 days later!! The fitting team were very friendly and efficient, they arrived around 9 am and we're done by 1 pm. I was shown how to use the app to monitor what was going on with the system, I use this far more than I thought I would. Would highly recommend Solar Xpress!
Absolutely amazing experience from start to end including the customer care follow ups. Saving money from the start.
Fitted and additional Battery to my… Fitted and additional Battery to my solar panels they are reasonably priced efficient and extremely helpful and would defiantly recommend them for solar.
Great installation and follow up calls
I was really on the fence about solar electric however the team from solar express filled me with confidence from the start, the design was altered to allow me to get the best out of the system and upgrade in the future and the company kept me informed regularly with updates
After my initial enquiry email via the Solar Express website I received a speedy call back from Mark Richards one of the companies Sales Agents. As with the purchase of all larger costly items, I like to know I am getting a good product which is good value for money. Mark was able to explain the whole process thoroughly and answer all the questions I had. One of the things I was extremely impressed with in relation to Solar Express was that there was no hard sell, Mark simply forwarded me all the details in an email rather than me trying to remember everything he had said (and trying to write it all down during our phone call) and told me to take as long as I needed and to discuss it with my wife before making a decision. We made our decision in little over a week after discussing with the people who recommended Solar Express to us and other friends who had recently purchased Solar Panels. When I contacted Mark to say we had decided to go ahead, he informed us that there was a current deal ongoing whereby if you purchased in February that the panels would be fitted in February. As we ordered in the last week in February we got our panels at this Deal price, but the installation wasn't until the first week in March which we completely understood due to our late March confirmation of our order. The installation team were friendly and just got on with the job and took away all the packaging and left no mess whatsoever. Ash the electricial even swept up after his part in the installation. One suggestion I would make is if you live in a rural area like us, when you are submitting your site photographs to the fitting department, give them as much detail as possible including approx distances from where your panels are going to where your Inverter and batteries will be sited and any hazards that the fitting team may come across when carrying out the installation. We are 1 hours drive each way from the nearest hardware and electrical suppliers for any parts the team didn't have with them. All the contact with Annie and Chelsea in relation to payment for the system and the follow up calls in relation to any queries we had after the system was fitted were dealt with quickly and made the whole experience a straightforward one. Thank you everyone concerned.
Installed well working good the electric is gone down by 47% just in one month we'll worth getting done
great service, never felt pressured during the sales calls, kept upto date on the process and order. Fitting team were great and all completed in a day
I am so pleased with my supply and installation of solar panels, battery and inverter from Solarxpress. Not only were they less expensive than many other quotes I received, but the whole process was smooth and simple from start to finish. A personalised quote was provided quickly and tailored to my needs, and I was given time to think about before committing and was never under pressure. From quote to install, the whole process took only a few weeks, much quicker than competitors were offering. The tradesmen were a pleasure to have around my home, arriving on time, working quickly and neatly and leaving a first class finish. Their communication was also excellent, telling me their plans and asking my opinion where applicable. Of course it is easy for a company to look good when a job goes smoothly - I believe you find out how good they really are when difficulties arise. There was a minor problem in the first day of my installation, but to their credit Solarxpress took charge of the situation, communicated with me at all times, came up with a solution and delivered on their promise. I would 100% recommend them to anyone looking for solar installation.
The best quality option in a market with too little regulation. Excellent
Just a quick post to say thanks to everyone at solarexpressuk! We've recently had solar panels installed with a battery storage from enquiry, through to install and now aftercare have been amazing. James, who we liaised with regarding our enquiry was fab! Answering all out questions around our system and install. Massive shout out to Brad the electrician who came on day of install and discussed everything with us, giving us the best advise regarding the cabling and again, answered all our questions. The time he took to show us the app and how everything worked which was an added bonus that we didn't expect to happen! The team that came to install the panels were in and out within a day and made everything seem so simple. Now a week later, having had to contact aftercare once, nothing was an issue for them, to even now checking in and ensuring we're happy with the system. Start to finish, amazing service and highly recommended!
I had solar panels fitted today, and the whole process has been quick and easy. As Solar Xpress had the panels ready in the warehouse, from booking to install took less than a week! The price was not the lowest quote I received, however the quality of the panels, batteries and inverter are much better - plus good warranties and appropriate certificates. The install team arrived on time, were polite and professional, and tidied up after themselves. I've been kept informed about the process and the product (They sent over all of the data sheets for every component). Absolutely recommend!
Excellent service particularly from the installers, who went above and beyond what i expected.. Sales were very friendly and no question was too much trouble to find me an answer for. If i was getting solar again this would be my first choice of a company to choose.
After having two quotes from other company's and feeling like everyone a con artist or just telling you what you want to hear I tried one more time and hit upon solar express. The quote process was over a teams call which I was a bit nervous about but once started and explained to me Mark Richards the sales guy was brilliant and answered all my questions. This was Monday after agreeing to have install even with it being on credit we had them installed on the Tuesday the following week the lads that did it called and said a time frame and was all fitted and done in a day. Just waiting on a sunny day now as snowed the following day which is ironic. 5 stars and would highly recommend just look at all reviews like I did and everyone's happy with solar express.
5 stars Really fast installation after order placed, no months of waiting like other suppliers. System is neat and tidy and already generating power in March in the Highlands. Best money I have spent in years And great after care service.
My engagement with the initial sales process was friendly and not pressured. The work was then scheduled very quickly and conveniently to suit my availability and was performed professionally and well. The guys who worked on the installation did things in a clean tidy way and exactly as agreed. We were online with electricity production in two days. Would recommend.
I asked a friend who had recently used Solar Express to pass my details to them and they made contact and provided me with a written estimate within the same morning. From initial enquiry to installation was less than two weeks - hopefully just in time for some sunshine! Everyone has ben very efficient from the sales team through to the installers and the aftersales phone call to check everything is working as I expected. I have already recommended Solar Xpress to a neighbour. Thank you again to the whole team
Following a recommendation from a friend we chose SolarXpress for our installation. From the initial contact to completion of the work the electrician Tom and the the panel installers were very efficient and tidied up before leaving. Just one small hiccup, due to our weak signal we had to obtain a Wi-Fi extender before the system was fully functional. Overall, very happy with SolarXpress and have already recommended them to a family member.
Very good service, no pressure, very satisfied with system.
Absolutely thrilled with the service received. From my initial enquiry to a fully installed system in under 2 weeks was very impressive. No pressure from the sales team who were excellent and very knowledgeable and the installation team did a very neat, quick and professional job. Would definitely recommend Solar Express to anyone wanting to purchase solar! Thanks Guys!
Very smooth process. Installation was very good. Electricians were very tidy and managed to fit everything in the loft. Roofers who fitted the panels were tidy too. Everyone was polite and pleasant
All our dealings with Solarxpress have been dealt with professionally, fittings carried out promptly, as has been their after care service. Would certainly recommend them.
Was quick to install as I was able to be flexible with my dates. I have a very good understanding and the standard 6x400w was far to big for my needs, I have a 4x400w with mini inverter which is more than sufficient for my requirements and has a lower system cost and better return. No battery as they don't make viable sense for me. Communications from instal team was not the best but got there in the end. Electrician was very helpfull, cleaned up after himself. Overal best value, not bad service and system at a very good price.
Solar Xpress were recommended by a previous family member, and they were extremely quick and efficient with the whole process from initial quote, contract to installation. Installation is very neat whole system works well. After care is good all questions answered if you know what to ask, but little discussion about how the system would operate with energy companies either before committing or during installation. OK for me as an ex-engineer knowing what we wanted but for others this may cause difficulties.
The sales person I spoke to was knowledgeable but not pushy. The installation was quick (faster than some companies were offering quotes) and the team was friendly and polite. We had one minor issue with our fuse board and the team sorted it out very quickly. We have been really pleased with the whole experience.
I went with SolarXpress for a number of reasons. The price seemed ok, Mark, the guy I dealt with to get the system designed was really helpful and answered all my questions and there was no pressure to buy, they could install within 3 weeks (I am in South Wales and have found it hard to get anyone to even quote and then only with huge lead times). The initial online meeting was easy and the proposal they sent very comprehensive. The teams that came to fit the system were good, efficient and friendly. So far so good, the system is up and running and generating the expected amount. The paperwork was received quickly enabling me to apply for SEG payments for any excess. Liam in tech support has been helpful with my questions. So yes, I would recommend them.
Had a great price given after a house review and what we wanted and also great help with our DNO application. Thank solarxpress great job
The process with Solar Xpress has been professional and efficient from first contact. Jack Dalton, in sales, answered all our questions (we had a lot) and once we decided to proceed the system was fitted within 3 weeks. The team arrived on the day and were, clean courteous and polite and worked on our roof in snow, hail, sunshine and everything in between. Every scrap of packaging was taken away. We hit a slight snag in that the incorrect size inverter was installed but this was changed within the week. Considering we are in Devon and Brad was coming from Yorkshire, this was excellent customer service. Liam has been brilliant at explaining about the app and clearly he is a very busy man. To that end, perhaps it would be worth considering putting a YouTube video up demonstrating the salient points. Just a suggestion. We had 3 companies quote and whilst they were pretty similar (Solar Xpress fell in the middle), we have been very pleased with our choice. The savings we are making are already significant, we just wish we had done it sooner.
Very professional company, turned up on time carried out the installation explained how it worked and had tidied up afterwards. Had a follow up call a few days after installation ensuring all was done to my satisfaction
Really pleased with the service from start to finish. Install was completed quickly, installer was really polite and helpful, made sure everything was definitely working before leaving, really happy customer.
Excellent from start to finish - best price of several quoted. Installation was very quick after grid feed-in permission was granted, installation team were excellent & did a very tidy job. Technical support & remote help is very good, system working well so far.
Great price and excellent service!
A highly professional company who installed and fitted my Solar system within 3 weeks of my initial enquiry. Customer aftercare was courteous and friendly.
Excellent service from start to finish. Competitive price, informed advice, efficient fitters and good after sales service.
Had batteries fitted to my existing solar panel system. Guys were really quick and fixed an existing fault at the same time.
Friendly and helpful staff from start to finish. Very efficient on installation and the aftercare has been great.
Just had SolarXpress to install a solar panel and battery system on our home. From start to finish the job was completed very quick and the installation team were a credit to the company. The whole job, including scaffolding, was complete in the day. Highly recommended 👍
Solar express provided me with a quote and were very quick and efficient, the quote was the cheapest I had obtained. Installation guys were good and worked very quickly to get the job done, happy with the installation. Very pleased and would highly reccomend Solar Xpress.
From asking for my original quotes to the final install I found SolarXpress an excellent company to deal with. Jack Dalton supported me in making my mind up with the system that we required to meet our needs. Throughout the process there was no pressure at all and all of my “annoying” questions were answered immediately. The team of 4 arrived to install the panels and fit the electrics on time and the job was completed by 6pm on the same day. The install was actually earlier than we expected thanks to a call from Lewis! We have only need some support from Liam with regard to the app. Liam talked me through solving the problem and since then it’s been all systems go! I would thoroughly recommend SolarXpress based on our experience. They told me everything was in stock eg panels and batteries which is not always the case. Thank you to all the team! Well done and thank you for your help and support!
Brilliant service from their installer Jay, fitted a battery and charger on 07/12/2022. Many thanks for the quick response to our request to have a battery fitted. Super company to work with. Many thanks again.
Great experience, good cost effective solution and a professional installation, very happy with Solarxpress
After contacting numerous companies and having quotes varying in numbers of panels suitable for my roof (0-16) I opted for 14 panels over 2 south facing aspects. Not the cheapest but a long way off the most expensive. I had doubts myself that I could get 14 panels to fit. Solarxpress offered a very quick install date compared to 6-9 months quoted by others. Contact with the company during initial design layout was very good, I was consulted and my views were heard and any concerns addressed. I was then asked for a deposit to be paid and strangely I was asked to make it payable to a spa company. I immediately thought a scam of some kind as no mention had been made about this. I paid with credit card after trying to find out as much as possible about their trading. Then things went very very quiet for three weeks until I found a survey questionnaire in my junk email. A week later I get a phone call on a Friday asking if I wanted the install on the Monday, unable to commit to that date the Wednesday was agreed. Wednesday came and two electricians turned up at 8.00, we discussed suitable location for the inverter and batteries and my stipulations for the wiring was observed. The panels arrived around midday with two man roof team. They marked out the roof and said only 12 panels would fit on the south roofs so I opted for 2 panels on the adjacent west roof. Before I knew it the panels were installed and the guys had left leaving the electricians to commission. Everything was left tidy and handover completed with the system already generating. A payment of balance was requested same day. The app allows me to view state of system and totals for generation usage and battery charge. Learning how to utilise the power generated the most efficiently is a learning curve not helped by the poor weather to date. My best yield to date has been 14kWh and the poorest 1.2 kWh per day. Overall very impressed and a big thank you to the team
Two weeks from initial contact/quote to installation of home battery storage system. Excellent. Installation day was agreed and kept to. Electrician explained everything and left us with a working system and no mess. Very satisfied.
Chose Solarxpress on a friend’s recommendation. Best price/able to do the installation with little delay. Would highly recommend
I'm very fussy when it comes to dealing with sales and installation teams. This has been an incredibly positive experience from the very first conversation to the aftercare call. I tested value for money when seeking this package and this company came out on top at every level. My only challenge was that several emails ended up in my spam folder.
From quotation to installation very pleased, clean tidy and efficient work teams. Early days yet to see full amount of benefits but so far so good
We spoke to Daniel initially who was happy to answer all our questions about panels and batteries and systems. We didn't get any pressure sales at all. We got a great price too.The guys fitted the system in around d 4 or 5 hours, were great around the house and explained how the system works and how to use it. Thanks to these guys this was painless, and now we have free electricity. Thanks Daniel. Topman !!
Do not trust this company to do what they say they will, you will need to chase them at every point of the project. They will: 1) Supply a half attempt at a quote 2) Not supply the materials they quoted for 3) Not pitch up on the day to do the work 4) Pitch up at 17:00 to do a full day's work 5) Pitch up with the wrong equipment 6) Leave dangerous tools on your roof and lying around your house overnight 7) Leave equipment everywhere overnight including outside 8) Promise to be at your job then not Pitch up and not contact you 9) Not have the correct tools to do the job, use yours and then leave them out in the rain 10) Leave you with a half installed system and dissappear 11) still be working in your house after 20:00 at night 12) promise the job will be completed that day and then break that promise then promise to be back early the next day to complete the job but not Pitch up at all 13) send you the wrong equipment and charge you for the right equipment 14) break your TV with a solar panel that was kept in the Annex and not tell you that they cracked the screen on your TV Do NOT trust a word this company says they will lie to you at every point of the project!
This would have been a 5 star review, and would be 4.5 if I could. All the good stuff - Arrived on time, done very quickly and the team were happy to chat about what they were doing, their experience and so on. When they left my property they cleaned up everything and took all rubbish away. My reason for a not quite perfect review is that I had a problem with generation and when I contacted SolarXpress, they initially responded within 24 hours. But it was then a week, and another chase from me to get someone out. Having said, they sent an electrician and roofer next day who identified and fixed the fault, and I am now generating around 65% of my usage. So, my complaint is minor and really advice for SolarXpress - you fixed my problem, and at the offset had you said it would take a week to get someone out, that would have been fine - please work on comms with customers - this could have been a 5 star review. Overall - very good experience, best value by a long shot and I would happily recommend Solarxpress to anyone. Special thanks to Jack Dalton for giving me a great price and arranging such a swift delivery, and also the back office team (especially Chelsea) who did sort my problem very quickly once it was on their radar!
Abysmal. 3 mo the late, system doesn't work, still want me pay for it. Jokers. Appalling attitude. Steer clear.
Great product and service, you won't regret it!
Very pleased with the installation from SolarXpress ,done quickly and efficiently. Now getting significant reduction on energy costs.
Poor contact, poor process, part installed and no communication. Would not in good faith recommend. All pre remaining balance paid so the after sales must be considerably worse!
I had 8 solar panels and a battery system installed 4 weeks ago and I have been very impressed with whole installation process and operation of the system. The roofers who installed the panels on my roof were very efficient and helpful with regards to the design proposal and only took 2 hours to complete the job. The electrical installation of the hybrid inverter and battery system to the house and grid was carried out by a very helpful, pleasant and proficient electrician who installed all cables etc so that they were hidden and did not affect the aesthetics of the house. So far the savings on my electricity bill appear to be around 70 to 75% so far which is really impressive for the time of year.
Great Service and well worth it. Had 12 solar panels and a battery system installed a few weeks ago. The installers were brilliant, turned up and worked hard, and left the area clean. Even though we are in autumn now we are generating over 70% of our daily energy use. Office staff were great and really helpful when i did have a question. Best decision we have made!
I can’t recommend them enough. I was concerned what I would be getting at the start because of the price. But due to the cost I couldn’t refuse them and it turned out to be a great choice. System up and running on the following day due to issues that couldn’t be helped with the electricians. But as they promised they turned up to complete the work the next day. I’m already seeing the savings on the electricity on the app. So all in all it’s a great system and am very pleased with it.
As I’m sure most people are when purchasing such a big investment it can be very scary. I had a few quotes from different company’s but connected well with the sales team who added a personal understanding of what was needed. After a 2 weeks, as promised equipment delivered and installed and fully commissioned over 2 days. Incredibly happy with the team and the product.
Great company to deal with! Communication from start to finish was first rate. The fitters who attended were professional, polite and tidy. Great price too!
We had a 3.6kWp solar array, and 5.6kWh battery system installed by SolarXpress and so far we are very impressed with the system. We have FoxESS inverters and batteries and Longi 405W panels. I rang for a quote and asked to speak to a technical engineer as I already knew what I wanted and what to expect performance-wise. The engineer I spoke to was more than happy to go over all our options and what would make sense based on our house aspect/location as well as any shading concerns on the roof. I never felt over-sold or that they wanted to push me into a sale. I explained that I would be getting multiple quotes and they were keen that I should do exactly that; for me this was a good sign. A couple of days later we rang back to place the order as the quote was fair and the team assured me that they had stock to complete the job in 3-4 weeks. Once ordered, it actually only took 10 days before the install date! The install team were great, arriving in the morning and completing the job within ~5 hours. Everyone introduced themselves and set out what they were going to be doing. During the install I had a few questions and the team were more than happy to answer them which I found very reassuring. Once the work was done I was shown all the operational aspects of the install and again all my questions were answered. A test was done to check that all the mobile app data was coming through and a quick "kettle test" was done to confirm the batteries and panels were working as required. Once all this was complete the installers left and we have had no problems since then. Post-install we had a couple of calls from the customer care team to check we were happy and to arrange payment of the final amount. The team showed genuine interest in our experience and wanted to know about anything they could have done to make it any better; in my view I don't think they could have, we are very happy with the whole start-to-finish experience. I would recommend SolarXpress to anyone thinking of getting a system installed.
excellent price very quick server and neat and tidy. Customer service very good keeps in touch.
I was a little sceptical as the price seemed to good to be true and the promise of installation within a week a far cry from the several months lead time from other companies. However, apart from the panel installation team arriving much later than expected and without communication of what was happening, hence the 4 stars, the whole job was carried out well, with great service from the whole team. The roof team and the electricians certainly knew their trade and made a great job of it. All the followup paperwork came through without delay and I was quickly able to get a feed in tariff sorted with my supplier. Now I am not only saving money but earning it from the power sold to the grid.
Great experience fast and efficient delivery and fitting service
Fantastic service would highly reccomend. Really professional from start to finish. Thank you.
Great installation and all works well. A little slow on the paperwork side but they are on with it and have started giving updates.
Very good from start to finish. I had 15 panels and a battery fitted in one day. I have recommend to my family already
System fitted within 10 days from order after a few querries were dealt with. The DNO and MCS certificate were emailed to me promptly so that I could start to claim SEG payments.The installation team were very good and quick leaving no mess and the system is excellent. The only reason I have given 4 stars is that I had to telephone to chase the warranty documention.
Excellent service, massive thank you to Zac for easy and quick communication. Really helpful people who can answer all your questions. Had it installed two weeks ago and everything is working fine. Installation and electrician team did a good job as well, leaving no mess and all cables nicely secured
one of the worst compainies i have ever used, highly unproffessional only from when they get paid, no compulsory paperwork issued and poor installation which they put on the other company that they wont supply the details of please avoid!!!!
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Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- Saturday8:00 AM – 6:00 PM
- SundayClosed
Additional information
- Incorporated 2019
- MCS NAP-81183
- NAPIT
- RECC
- Free quotes
- Commercial work
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