The Solar House Ltd (England & Wales)
5.0(108)Cardiff • RECC




Services
Reviews
5.0
Amazing service from start to finish. Always able to get support when needed. Were able to work around my needs.
Very professional installation. A masterclass in customer success management. Thank you! Can't recommend enough.
All the members of staff of Solar House ,to whom I’ve spoken on the phone, communicated on-line, or met on-site have been very professional,efficient,helpful and pleasant in all their dealings with me.The administration and preparatory work by the office staff ,namely Abbie,Wayne,Ashley has been always clearly and effectively explained and delivered on time . The work on site by the roofers and especially the electricians was carried out so professionally and efficiently. I will be happy to recommend The Solar House to family and friends.
PV Solar install with Solar House and could not be happier with the way it has been handled from start to finish... No pressure on quotes, changed a few things happily, great to visit instore and view & multiple quotes for comparison. The biggest note was the solution was engineered correctly based on my requirements, not for what's better to sell like other quotes I had. From start to finish, communicative and always pleasant to deal with ! Thanks again...
⭐⭐⭐⭐⭐ 5/5 – Excellent Service from Start to Finish I couldn’t recommend The Solar House highly enough. From the initial enquiry through to installation, the whole experience has been excellent. Sean, Ryan and the team have been fantastic throughout, taking the time to answer my many questions and explain the different options available. We opted for a 17-panel solar system, Tesla Powerwall 3 and Hypervolt EV charger. The team were knowledgeable, professional and genuinely helpful in making sure the system was right for our needs, particularly around battery storage, EV charging and making the most of smart energy tariffs. The installation itself was carried out to a high standard, with everything explained clearly and the team making sure we were happy with how it all worked. What has impressed me most is the customer service. Nothing has ever felt like too much trouble, and they’ve been more than happy to offer advice and support beyond the installation itself. The system is now up and running, performing really well, and we’re already seeing the benefits in reduced electricity consumption from the grid. A great local company with excellent knowledge, workmanship and customer service. Would happily recommend The Solar House to anyone considering solar and battery storage. Thanks again to the whole team!
We had a few issues after the install, however, rhey were dealt with very quickly and professionally. We would definitely recommend them.
We couldn’t fault it! Solar House made it simple for us, from the first consultation through to the final paperwork. Everybody, from the office team, to the scaffolders and installers, were helpful and respectful. Wish we’d done it years ago… but Solar House wasn’t around then!
Was chatting to one of your fitters in Bridgend this am as I'm hoping to get PV panels fitted to my home in about a year. Nice lad.
From start to finish, it has been a pleasure dealing with this company, everything has been explained, with plenty of detail. In plain language, From the Cardiff staff to the scafolders, electricians and roofers were professional, tidy and polite, with nothing being too much to ask. We highly recommend The Solar House. And a special thank you too the ladies in the office, who were really helpfull.
The Solar House Cardiff branch worked through a tricky DNO application and gave me good options with the results. Installation was all completed in 2 days and scaffolding came down 2 days after that. Very happy.
Excellent service very professional clean tidy and delivered exactly what was discussed x special mention to Alfie who went above and beyond to ensure we understand our new system
If you’re short of time… use The Solar House. Local, honest, knowledgeable, no pressure, brilliant communication and a system that is already doing exactly what we hoped it would. We had several quotes, but The Solar House stood out because they listened to what we wanted, gave us different options and explained everything properly without pushing us towards the most expensive system. We were shown options including Tesla, EcoFlow and GoodWe. I love a gadget and some of the premium features sound brilliant, but The Solar House helped us focus on what we actually needed rather than what looked clever in a brochure. We ultimately chose a GoodWe system with 16 kWh of battery storage and 19 LONGi 480 W panels, giving us a 9.12 kWp array. It suited how we use energy, the electric cars we charge at home and the fact we are due to have an air source heat pump installed shortly. Dan was honest from the start, Ryan and Wayne were brilliant throughout, Kate has been fantastic with communication and aftercare, and Abbie has been excellent with the paperwork. The installation team were polite, tidy and incredibly efficient. Everything was installed neatly and explained properly. Even in September we have already had several days generating around *29–30 kWh*, with days where we have barely imported anything from the grid while still charging cars, heating water and running a normal family home. We did have a small battery issue after installation, but Kate dealt with GoodWe and got it resolved. We also queried a small MCS paperwork discrepancy and that was sorted without fuss. Nothing is perfect, but how a company deals with issues is what really matters, and their aftercare has been excellent. We are also going through *Green Homes Wales*, so this installation forms part of a wider move away from gas and towards a greener, more future-proof home. The Solar House openly say they are not always the cheapest, but when I compared everything properly there was not a huge amount in it. For me, the advice, local support, quality of installation and aftercare made them better value. The Solar House really do have that local-company feel. They understand that a house is not just a building, it is your home. We genuinely could not be happier. Five stars and absolutely recommended.
After getting various quotes for our solar panel and battery install, I made a very easy decision to get them installed by The Solar House. From the very first interaction and meetings in their amazing showroom in Cheltenham with Alex, everything was fully explained in an easy to understand language. Follow up calls from project manager Kate were excellent At the initial meeting I was given various options with no hard sell whatsoever. Compared to other companies who promised price reductions if I signed up there and then, there was none of that sales tactic. All through to the install Joshua and Jordan the electricians and Richard and Ash the solar panel installation were amazing. Highly recommend. Thanks so much for making the whole process stress free.
The team at the solar house were excellent through the whole process. During the initial stage, the sales engineers made sure the system would work for me and my energy habits while keeping the offering simple and easy for me to follow. This made the initial process before I got any kit on the ground feel straight forward and painless. Afterwards came the site survey. At this stage some things had to change due to the limitation of the roof (a soil stack and extractor fan were in the way), but that’s what these visits are for! With some minor adjustments and some quick changes, the final designs were in and a date was set. They were also able to sort out an outdoor tap move & gate rehang for me as well, which made the install location more convenient. Within a week the scaffolding was up and the system was installed. It was that quick. The install team made everything look super neat and the cable runs are immaculate. The roofers also fixed an issue I’ve had with my guttering since the day I moved in while they were up there. Which was very good of them! The day after the install the team called to confirm the status and started the handover. Shortly afterwards, the scaffolding came down and I had all the paperwork I need for insurances & export (SEG) applications. I would highly recommend the solar house to anyone in their install area. Thanks for all the good work!
Very helpful and clear in explaining what our options were, prices were very good and the project team was very flexible when we needed to change some timings of the installation plan as well - highly recommended.
Very happy with the work. One part not working initially but replaced within a week. Would recommend the Solar house to anyone looking to have solar panels installed.
We decided to go for Solar House because they are a local company, with no pressure selling and very positive recommendations from a neighbour. From start to finish they were extremely professional, in providing designs and quotes, doing surveys, installation and support. The bit we worried about the most was the work on the roof, but the scaffolders and roofers they used were very good. The electrical installation and phone apps are great. In summary, we're very happy with our installation and to recommend The Solar House.
What a fantastic experience from start to finish. I sat down with Dan in the Cardiff showroom and he went through the options with me. The install team were brilliant, they turned up when they said they would, seamless installation and ran through the system with me. We’’ve been running ‘off grid’ pretty much since then. I’d highly recommend The Solar House to anyone.
Recently had 15 solar panels fitted plus invertor and batteries. Looked at several companies but The Solar House was the only one that had an office which I could visit and discuss what was suitable for my house. Met Wayne who is a great ambassador for the company. Showed me the panels and battery options. The only company that actually visited my house to physically check its suitability for a solar panels. The company sent out Sean, who is one of the engineers who installs the systems. From start to finish the whole service was exceptional. Now everything is up and running Wayne helped me register my system with my energy supplier to sell back my surplus power. Very happy to highly recommend The Solar House and team, Wayne, Sean, Abbie, Kate.
A 5 Star 🌟 review for Solar house Cardiff . Such professionals from the time we showed an interest in solar panels and batteries . What makes them standout from other Cardiff based suppliers is the showroom in Whitchurch. If you’re new to solar they bring it to life in a 30 minute appointment. We were very impressed by the superb quality of work and installation. The teams they use from scaffolders, roofers and electricians were brilliant very efficient and respectful 🤩 If you are looking for solar panels , electric car chargers and batteries then I would 💯 recommend Solar House 🏠
Excellent service and professionalism from Sean and Paddy. 2 day installation everything working and fully explained Cannot recommend highly enough
Brilliant workers who took care with everything. They explained what they were doing and exactly what was happening. Everything was left clean and tidy with a full explanation of how to use the app etc. Very satisfied with the company from the office staff to the men we met doing the work at the house.
Really friendly team, and they were very helpful with advice and tips. Would recommend them to anyone wanting solar panels and/or batteries
First class from start to finish. Thank you to the whole team.
I can't highly recommend the Solar House -From beginning to end the whole process was very simple and stress free. It was really nice to have a local showroom to pop and discuss the various options available -staff were very knowledgable and there was never a hard sell! The survey was very informative and the subsequent installation was very smooth -really good scaffolders and electricians had the job done in a couple of days.There was one small misunderstanding on the install which was very quickly and efficiently resolved. The system has been up an running for a few months now and I can't fault it.
Solar House gave us sound advice without pressure, listened to what we wanted and came up with a great design. Fitting only took 2 days and we were up and running. They also helped with paperwork for setting up our exporting. All round friendly and efficient 👍
Good service, they actually listened to the customer rather than suggested a solution thats easy for them. Would recommend over other installers any day..
The team at The Solar House couldn't have made the experience of finding out what solar system options are available to me more friendly, informative and straight forward. From the first appointment I had with Ryan at the showroom in Whitchurch who showed me clearly on-screen what my options were, the survey with Jason who highlighted to me whereabouts on my property the battery would go in relation to what my vision of the install would look like and clearing up any questions I might have. Even the install day which was done by a great bunch of guys. Even the communication afterwards from Abbie and Kate keeping me informed of what my grid access status was and providing me with all of my evidence documents so that I could start selling my excess generation back to the grid! Couldn't recommend the guys at The Solar House enough.
Sola House were unbelievable from the minute we ordered right through to completion. The electricians were spot on, and the roofers were clean, tidy, and clearly knew what they were doing. Amazing service. Would highly recommend to anybody, and already have. Thanks heaps!
Installation of the solar panels was superb. Whole job was completed in less than 4 hours and the scaffolding, which went up the previous day, was taken down the afternoon after they had finished. We are over the moon with the results - even more so that it has been very sunny since completion and we have used almost no electricity or gas (immersion heater for water) from the grid since. Thanks to all involved in making it such a simple process from start to finish.
The team at Solar House Cardiff were superb from start to finish. From the initial consultation and design accommodating our needs, to finding a solution to the cable runs. The install ran smoothly, and the after care has been great too, keeping me up to date with registration with the DNO. I would recommend Solar House to friends and family.
Truly amazing service from The Solar House, from start to finish they answered all my questions, helped me with every decision and provided a great level of service. The install itself is amazing and has exceeded my expectations. Every single staff member has been super friendly, a special thanks to Wayne, Kate, Alfie and Ross who went out of their way to help me every time they could. Post installation support has been great and all documents etc. have been provided as promised. Thank you team!
The Solar House does exactly what they promote on social media. I contacted them, arranged a meeting, they explained everything clearly answered questions on every level and followed up with a quote. No hard sales during or after the meeting. After requesting a survey, again with no pressure on progressing with a purchase the survey confirmed there would be no installation issues and no additional cost. Installation was scheduled to my preference and was completed without any issues, scaffolding installation the day before and installation completed in less than a full day. Cannot fault the consumer approach or the level of service would highly recommend them.
I had solar panels and battery installed with them. Fantastic advice from the team. Very helpful and professional. Quick and painless installation. Great communication along the way. I wish I’d done it sooner! Highly recommend the team.
We could not be happier with the team from The Solar House!! They answered every question and query we had pre-sales The information they provided to inform our decision was superb. They gave us a start and finish dates that didn't change. All of the teams that came out, preinstallation, electricians, scaffolder and roofers and the back office support team were a pleasure to work with. They even helped us out by changing the scaffolding down day to suit other work by others we were having done
Excellent through planning and installation, communication and customer service could not be faulted.
A few things not covered off correctly at the survey stage but accommodated during install. Overall a good service.
Scaffolding booked to de erected on a Friday,it was erected on Thursday. Solar panels, batteries, fitted on the Monday completed in a day. Scaffolding came down on the Wednesday. No mess very professional from start to finish.
Efficient, tidy and a clean installation. Explained everything as they went through and kept me updated throughout, Now let this sun stay please! Thanks
The staff & the fitters were all fab, very polite & very neat & tidy with the installation. A great app easy to understand. Help at the end of the phone when you needed it. 5 stars 🌟 from us
Had a few quotes from local installers but went with The Solar House who were very competitively priced for 14 x 500w panels, 10kw batteries, 6 kw inverter and an EV charger. Excellent experience from start to finish. Clear communication throughout the design, install and post install stages and they were happy to discuss my requirements and answer questions throughout, whether that be in person, via phone or email/message. The installation team were excellent, making sure exactly what I wanted on the day of install, giving a number of solutions to what I was looking for. Installation went smoothly despite torrential rain, with the job completed quickly and neatly. Everything was fully explained and I was shown that everything was working optimally before the team left. Post install experience with the project management team has been excellent also, with check ins and updates on things like DNO, EIC and MCS certificates. I can’t recommend The Solar House highly enough.
Outstanding service from the beginning to completion. The team was very friendly, professional and they kept us updated at every stage of the install. They treated our house with total respect, roofers were incredible and replaced any damaged tiles, cleaned up completely after the scaffolding came down. The team walked us through how to use the monitoring app before they left. We're already seeing our energy bills drop. Couldn't be happier
Easy to deal with and the added luxury of having a showroom to visit. More than a fair price for the service and products you get. Definitely recommend. Cheers guys
A great experience from my initial enquiry at the shop in Whitchurch, through to the survey and then the install. Everything was arranged and communicated well, scaffolders turned up when they were supposed to. The roofers installed the panels within a couple of hours on a very hot day. Sean & Brad then did their electrical wizardry and connected it all up to the Goodwe battery and inverter. By 4pm I was off grid!!. Sean & Brad were excellent throughout, hiding all the wires where they could. They are both a credit to The Solar House. Anyone looking for solar, look no further than The Solar House, highly recommended.
From the very first appointment to the final installation day, I was very pleased with the excellent service and professionalism shown throughout. I would highly recommend The Solar House to anyone considering installing solar panels and Batteries in their home.
Good service, was goid to visit the shop and get to see what you were getting in advance. We aldo had scaffold early in order to refelt the roof before habing the solar installed. W had solar also on garage, so hzve panels facing south on the house and east/west on the garage. Batteries added to get us through the night and come winter i hope that what monet we make from the SEG will pay for the power from the grid in winter and what power we do buy will be off peak rates.....so hoping to hardly ever buy peak power.....which given we hae 5 bed home, hot tub and hybrid EV will be a big saving year on year for us. Will tell you in 12 months how its egorked out for us.
Excellent service with advice and installation, solar panels battery and EV charger are performing Excellent virtually making me cost free on energy.
I really am happy. The Solar House did a great job, great customer skills and excellent after sales. I really believe these guys care and treat all their customers well before and after the sale. The product itself is great. I can't belive I don't bite the bullet sooner and go for solar. My new obsession is watching the money I have saved on the app. Thank you Solar House, great experience start to finish and a brilliant product
Excellent service start to finish - no sales pressure, kept to programme, easy to contact, responsive.
We've had our new system running for a few weeks now and couldn't be happier so, unfortunately, its another glowing review from us. Everything from start to finish left us feeling confident we were dealing with professionals. We got several quotes and these guys were head and shoulders above the rest in their approach. The end result looks very smart - the quality of the install really is top notch, the pictures don't do it justice really. 6 Stars - ******
The service received from The Solar House Cardiff was outstanding, from the showroom and the very relaxed explanation of my options and potential return on investment. To the survey where I was listened to and my specific needs met at every opportunity. To the fitting teams, who were first class and incredibly quick. My installation manager kept me upto date at all stages of the process from beginning to end Also a shout out to the scaffolding team who were on the ball and very polite. All in all working in a customer service environment, I recognised the effort put in by the team and would recommend them to anyone. I wish them all the best and will come back to have any further solar requirements met. Nigel Hunt-Davies
Sean and the team did an amazing job,supper quick, super tidy and all very friendly. We were very happy with the quality of their work and service. Everything was completed in the time frame with lots of communication.The technology used was first rate and all the latest state of the art equipment. We had batteries installed to our existing solar system, the guys analysed our existing system and recommended the correct battery size to fit our needs and installed everything with easy. They were also very sympathetic with their wiring and trunking as not to spoil the aesthetics of our house. Everything was explained in a way we could understand and the couple of small problems that arose were dealt with immediately. All in all I would not hesitate in recommending the Solar House anyone they were fantastic 😊😊😊
Dan has been so helpful we can’t thank him & his team enough. We would be more than happy recommending The Solar House Dan explained every step through the installation & Sean helped once the work was completed. Thank you Dan.
We worked with Solar House on a commercial instalation at our club house. Many suppliers and trades were involved as it was a charitable project. The guys at Solar House, Wayne in particular, managed the whole thing from design, sourcing the right products for us, working out the figures and the best way for us to benefit, bringing the suppliers together and pulling in the install teams. It was a big job and it ran like clockwork. We have been thrilled with the results. Thank you gents, a great job! The lads also helped me on my existing domestic solar install when things went wrong after a meter change. Got me back up and running and fixed some daults the previous co.pany had left. Tbanjs again lads, we will reckmmend you at every opportunity.
no problem at all installed with no problem in just a day started working as soon as it was switch on
The Solar House were amazing from start to finish. We were given good advice and allowed to go through the process and make decisions at our own pace. We have had solar, battery storage and an EV charger installed. We were given multiple choices of how and where the units could be installed. The Installation has been very professionally done and we are very happy with the cleanliness and look. The software and apps were explained in detail which has helped us minimise our energy bills. I would highly recommend the very professional staff at the Solar House if you are looking to install solar.
Absolutely top drawer. During the design process they were the only supplier who felt like they were listening to what we were looking for and we've got an absolutely brilliant set up at a really reasonable price. They beat the large national companies, who tend to mask big profits by specifying very small installs, on all points. The Customer service has been exemplary, the installation team were great and it was done well within a single day and the post installation support is amazing. If you are looking at Solar in South Wales or the South West you really should give them a call.
From the initial moment I walked into the office I was treated with honesty and respect. The explanation and costings were straightforward and accurate. The installation was very professional and the installers were workmanlike and proficient. A month later all is working as planned. Only one minor glitch and that was rectified immediately (within a few hours). Thanks to the whole team for a stress free design and installation. Just wish I had a bit more roof space !
Amazing work by the team from start to finish. The advice and design was great, install was quick. Scaffolding only up a couple of days and good contact with the after sales team 👌 Would highly recommend
Really good service, from initial contact, survey, installlation and after care. Good advice and a range of quality options helped me choose what was appropriate for me (avoiding the toxic Tesla brand) withy my existing panels and heating system. Excellent communication from the back-office team kept me informed all through this process. The installation team were efficient, polte, and very informative too, helping me understand the progression. One missing cover was later fitted at a second visit, as was a minor teething bug. I would thoroughly recommend Solar House for their efficiency and truthfullness. In a market prone to sharp sales techniques they are a model of what a service should be.
We received outstanding service from The Solar House throughout our entire project. Wayne at the Whitchurch store pretty much sealed the deal for us—he explained everything clearly, made the process easy to understand, and gave us real confidence in what we were investing in. Sean, and the rest of the crew were impressively efficient when installing the panels and electrical infrastructure. They were respectful, professional, and genuinely friendly, which made the whole experience even better. The system works like a dream, even at this time of year (January!), and it looks really slick. The Anker equipment is very hi-tech and futuristic, we're well impressed. Huge thanks to everyone at The Solar House, and a special shout-out to Kate as well—cheers, Kate
Really impressed with the Solar House Experience. After speaking with a few suppliers I was put onto them by word of mouth and I can see why. From my first phone call to a couple of visits to the Cheltenham showroom through to the project being completed it couldn't have been smoother. There wasn't any hard sale - just good advice as we talked through the solar and battery options. Big shout out to Sean who led my install- his attention to detail was really good to see. Would also shout out to Kate in the office who coordinated the whole project. One month in and I am really happy with the solution. Would have no hesitation recommending them.
Fantastic customer journey from start to finish. Their attention to detail, knowledge of their product, help and support is outstanding. Highly recommended 👍🏼
Great service from start to finish. Would highly recommend Solar House for your installation.
We've received amazing service from the Solar House throughout our project. Wayne at the Whitchurch store pretty much sealed the deal for us, making everything easy to understand and made us feel confident in what we were investing in. Sean, Josh and crew were impressively efficient in installing the panels and electrical infrastructure, they were also very respectful, professional and friendly. The kit works like a dream, even at this time of year (December!) and looks really slick. The Anker equipment looks pretty hi-tech and futuristic, making the house look quite bling! All we need now is an EV to make use of the free charger we received!!! Thanks to everyone at the Solar House. Shout out to Kate as well - cheers Kate :)
really happy with the solar house, we searched quite a few solar panel companies and we are so glad we went with this one. So helpful with everything and really pleased with our solar panels would definitely recommend if you’re thinking of getting them!
Very happy with the system installed by The Solar House in October. Even though the weather has been very dull for most of the time, we are still generating impressive amounts of electricity! Very easy process with excellent communication throughout from our initial dealings with Wayne in the showroom and subsequent visits from the fitting teams who were all very professional and knowledgeable. The after care has been excellent and we feel very well supported with their help in setting up the system with our electricity supplier. Many thanks to Wayne,Kate and all team at The Solar House! Patrick & Ceri
Was looking around for a local solar company to fit solar panels, found this company called Solar House. I popped down to there local showroom which is in Cardiff . They were extremely thorough in explaining products and prices. Next step was they came and surveyed my home and they were extremely professional in explaining where panels would be fitted and how things would work. Around three weeks later scaffolding was erected and system was fitted all in one day to a very high and professional standard. Extremely pleased with the outcome and expertise of this company. Since I have had this system fitted which is around 3 months my electricity bill has halved. Would highly recommend the company for knowledge and products and highly recommend getting this system to save money on bills.
I recently purchased solar panels from Solar House, and the whole experience has been outstanding. From the very first appointment, everything was clearly explained with no jargon or confusing sales talk. The team made the process easy to understand, which really gave me confidence in my decision. The survey was thorough and informative, and the surveyor took the time to answer all my questions, putting me completely at ease. It was clear they genuinely cared about helping me choose the right system, not just making a sale. The installation went smoothly, and the aftercare has been just as impressive. Any follow-up questions I’ve had have been answered quickly and professionally, and I’ve felt fully supported even after the panels were fitted. Overall, the service, communication, and professionalism have been first class. I’m extremely happy with both the product and the support I’ve received. I’d highly recommend Solar House to anyone considering solar panels — they make the whole process simple, transparent, and stress-free.
I had looked around with various companies for solar and storage. Solar House were excellent from start to finish. From seeing there Instagram to going to their showroom in Cheltenham, it all happened very swiftly and professionally. I couldn’t be happier with the end result. Always available to communicate with, excellent trades people and competitively priced. If I was to need solar at a different house in future I’m not sure I’d waste anytime looking around for options unless there is something niche I am looking for which they didn’t offer. Thank you to all at Solar House.
Very friendly no pushy sales pitch i would remanded them
14 panels and a EcoFlow battery installed by The Solar House last week. Excellent service throughout, from discussing options with Wayne in the office. Kate’s project management, to Josh and the roofers installation on the day. Pleasure to work with and made it a painless experience. Happy to recommend to anyone looking at Solar
After looking at quite a few companies offer ing Solar installation we chose The Solar House Cardiff, particularly because we were able to visit their showroom in Cardiff to meet Wayne who would explain to us in laymans terms how Solar works. I can say without doubt I would absolutely recommend this company (and have done) for their knowledge, expertise and professionalism. From the initial start of the work to completion, the company was excellent in keeping us informed of all procedures. They were well organised and extremely quick in undertaking the work efficiently. I would like to thank the guys putting up the scaffolding which they put up and took down with absolute efficiency. Also, the guys putting the panels on the roof were fabulous. I would like to say how informative and helpful Sean and Nile were, they kept us informed at every stage. I would not hesitate to recommend to family and friends. After all that they look fabulous, weirdly they seem to have have enhanced the look of our house
It is rare nowadays to find such a high standard of service yet, that is exactly what we received from The Solar House. From the moment we visited the showroom, to the dismantling and removal of the scaffolding, the whole experience was seamless and completed incredibly quickly. The scaffolder's, electricians, roofers and office team were extremely polite, efficient and knowledgeable and the whole experience was exactly what we had hoped for - thank you Solar House. Special mention to Josh, who went above and beyond to ensure our installation went as smoothly as it possibly could, thank you! We have absolutely no hesitation in recommending them to anyone considering a solar installation - honestly, you will not regret it!
Brilliant solar experience - definitely recommend using The Solar House! Solar installation went as smoothly as I could have hoped for. They were responsive and helpful from the get to, and kept me in the loop at every step. They weren't pushy about making the sale and took onboard all of my requirements to get the right set up for me. I tied in the install with getting work done on my roof and they worked alongside the roofers to get it all up and running seamlessly. All round they've done a brilliant job!
I can't rate the team at Solar House highly enough. Wayne and Dan were both helpful and knowledgeable without any hard sell or pressure involved. A visit to their showroom in Cardiff also proved useful to talk through and better understand the solar options for our property before committing. We ended up selecting a 10.8kW (24 panel) solar system with 10.2kWh battery storage (2 x 5.1kW Ecoflow units), plus an EV charger. We had quotes from several other companies but chose Solar House based on value for money and confidence in them from our initial experience and from online reviews. Kate organised the work very well and our experience with all teams involved was positive. From the scaffolders, to the solar panel installers and the electricians led by Josh, all were courteous and helpful. Most of the work was completed in one day with Josh returning to finish fitting the second battery and inverter on another day. They did have have some issues installing the original Zappi EV charger but again this was chased up by Kate and a replacement unit was refitted by Josh, and is now working well. The following week, Kate provided the necessary info for us to apply for an MPLAN and get onto an export tariff (I would recommend Octopus). I'm now obsessed with looking at the Ecoflow app to check how much energy I'm generating and using!
Dan came out and advised and quoted our system, he was very professional in his approach so this sold it to me. The installation was all very smooth, workers were spotlessly clean and very attentive in their work. The aftercare and communication from Katie has been great to. All in all an excellent experience with the Solar house. Id certainly reccomend to all friends and family
Solar House installed the battery & panels on 20/08/25 (Josh & Niall). Everything went to plan and was completed in one day. Overall, from start to finish the team at Solar House (Cardiff) are extremely professional in what they do (this does include the scaffolders & roofers who installed the panels!). They have been very willing to answer any questions that I have given them before, during and after the installation was completed. I will not hesitate in recommending Solar House to anyone who asks me in the future. Thanks very much.
The Solar House installed my solar panels and battery system complete a couple of weeks ago. From start to finish all of the team was great. The team take you through planning to completion. The best part is no hard selling for extras not required. They explained what the solar system will do when powering my house. The team will answer any questions, which we then wanted the power socket from the battery into our house for power outage. The team are very professional and no mess was left after all installation. They also helped knowing roofers to remove my chimney which went above and beyond the service. Thank you 5* service and 5* products.
After reviewing several Solar Panel / Battery providers we selected The Solar House based in Whitchurch, Cardiff. The bonus was that Solar House had a showroom, which we were able to visit, discuss our requirements and actually "see & touch" the Solar Panels & Battery types. We selected 16 Solar Panels, the EcoFlow battery system, which seemed a more robust option and an Andersen EV Charging Point. Throughout the process, Dan, Wayne & Kate were extremely helpful and kept us in the loop. The 3 teams; Scaffolders, Roofers & Electricians were extremely hard working & efficient. The Solar installation and all electrical items were completed in one day ..... amazing !!! Dan and the Solar House team have provided a great service in order to "future proof" our home. A great team effort, thank you. All we have to do is to obtain the appropriate Certification paperwork to submit to Octopus Energy and change to a Solar Tariff and hopefully cut down on rising Energy costs.
I had Solar Panels installed on Thursday 14th August 2025. The complete project from start to completion was flawless. My girlfriend & I popped in to "The Solar House" in Whitchurch (Cardiff) one Saturday morning and was seen by Harvey. Harvey was professional throughout and gave a comprehensive explanation of Home Solar Panels. The Solar House have Three Battery / Invertor Options and I went for the Ecoflow, which is the best currently on the market with the benefit of a longer guarantee. The "Install" took place a few weeks later on a mutually agreeable date and the solar panels flew in. The Roofers installing the Solar Panels were top notch and the two electricians undertaking the electrical connections were superb. I am extremely happy with the system and with the team that installed it. I have recommended The Solar House to quite a few people since particularly as I can see that my house is 99% independent of the Grid. Thank you Harvey, thank you The Solar House and thank you for all the guys involved with the Install.
The team at The Solar House are world class in every way. I spend so many hours with so many different companies gathering multiple configurations which made my decision even harder. Wayne/Dan & team made total sense in their approach with no hard sell or chasing. They spent time exploring every option before we both agreed on the best package. The installation was perfect, totally best in class in my opinion from the scaffolding team,roofing team, Sean the electrician to the handover & payment team. You will not be disappointed in this team. Thanks again to Wayne, Dan & Sean
Excellent service and advice from knowledgeable staff at The Solar House showroom.Also installation team did an excellent job and worked hard to get the installation up and running.They we’re also very helpful and explained how everything worked and set up the app for the equipment.Always someone at the end of the phone for help and advice .Also a local company and you can pop in and ask for advice if needed.I would highly recommend the Solar House if you are thinking of having solar panels/batteries /EV socket etc .
I have personally known Dan from Solar House for a long time. I had the great pleasure of dealing with him after having a Solar System and Battery installed at my home in Old St Mellons Cardiff. At the outset he was a professional, knowledgeable and sound source of information and his expertise allowed me to choose his services to fulfil my requirements of a large Solar System. My main reason for choosing him was the honesty and pleasant nature he showed allowing me to make informed choices without the usual sales pressure tactics. He used sound and high quality equipment and suppliers with a huge range of choice and guided me for what my personal needs required. His installer Sean is an absolute gem he worked on my system and installation. He reviewed every aspect of my installation ensuring perfection which he strives to do on each part of his work. His attention to detail and quality is exceptional. Nothing is too much for both these gentleman. Dan even met me at my home to ensure I was happy with my requirements before my installation went ahead. Transparent Pricing & Outstanding Value No hidden fees, no upselling, and every cost clearly explained from day one. In fact, their pricing was more competitive than several other companies I consulted, without compromising on quality or service. A year on and I can still call Dan and his team at Solar house for help and advice with technical problems, not that there are many! I spent a lot of time working out what I needed for a Solar system but I wish I found Solar House first. They take all the hard work out of what can be a complicated specialist product by making simple and understable explanations and systems tailored to your needs. I even recommend Dan and team to help my Dad out for his renewable needs a few months ago. Again they were excellent at all stages and my dad was extremely pleased and happy with their approach and the end system. From start to finish, working with Dan at Solar House has been nothing short of outstanding. In an industry where trust, expertise, and follow-through are everything, this team goes above and beyond in every category. If you're considering switching to solar, look no further—this is the company to partner . I have no hesitation in my recommendations for Dan and team at Solar House, knowing they are always there at any time. Thanks again boys! Dr Sanjeet Rao
It was a pleasure to deal with Dan Hobbs and his team. I found the advice they gave us practical and informative, they really know their stuff and have gone over and above what your would expect to help us, no pressure involved. Highly recommend the Solar House.
Since day 1 to the completion of the instal and the panels going live I can not praise the team at the Solar House highly enough. I was kept up to date at all stages of the process and no question I asked was left unanswered. Dan, Luke and Wayne in the office were superb, as were Steve (Roofing), Sean (Electrical maestro) and of course the scaffolding team. Steve & Sean worked together to ensure that our request for cable routing could be achieved and the end result is fantastic. I am already seeing the benefit of the panels and the energy they produce and will happily sing the praises of the Solar House if people ask about the installation (and even if they don't). Once again, I can only thank the whole team for the care and attention detail they provide and would recommend the Solar House to any one.
The service that we received from The Solar House was fantastic, from the first phone call through to post installation. Dan and the team are knowledgeable , friendly and helpful in all aspects of the installation. Even the scaffolding team were brilliant. The whole experience was great and I can't recommend them enough. The Solar House are a fantastic company to deal with. Thank you Dan.
Superb service from the whole team would highly recommend
We had the solar system installed nearly a month ago. It was 8 panels with 5kWh battery. When Dan from The Solar House visited us, there was no bewitching, no stories about being better than others, or being the best. He just gave us a comprehensive quote based on measurements he did with his drone, calculated exactly how many panels would fit on our roof (others only assumed and never went for this many). When I asked for a specific equipment, Dan just recalculated everything and generated another quote. Seemed to me that they were not bounded to a particular make or dealer of the solar systems. At the same time, Dan was very knowledgeable and advised us on feasibility of every option and variation we came up with. At the end, we decided to go for their small local company to support local businesses, but also we knew from experience that big companies can sometimes afford to do things wrong. And it was an excellent decision. They really made sure everything was tip-top to the smallest details. Everything was discussed: layout and location of electrics, even colour of cables to match the walls. Communication with the company throughout and after the project has been excellent. We had the system installed within two weeks from the agreement. First day scaffolding was put up, following day the panels arrived with a team who mounted them on roof in no more than 3 hours. Sean, the electrician spent 2 full days doing the rest of the magic. He was also very professional. Didn't do anything without consulting with us. The job he did was outstanding, no cowboying, no messing about. No problem with adding extra feature (backup mains socket to supply electricity in event of a power cut), which wasn't initially planned. All done neat and clean, like he's never been here. Sean made sure all was working before he left (including the app), explained everything, and made sure we were all happy with the installation. Handover paperwork arrived a couple of days later, including documents required to apply for the SEG ( an account to sell surplus electricity back to the grid). I had to apply for it myself, and as of today, it has not yet been set up. It's irrelevant to The Solar House anyway. There is one more document I'm still waiting for, which is the building regulations certificate. Apparently, this will be delivered to us directly from the authorities. I will update the review accordingly. I would definitely recommend The Solar House to anybody who considers the installation of a solar panels system. (Please get in touch so I can get some cashback from the recommendation 😉 ) 5 🌟 company, 100% satisfaction. Thank you Dan, Sean, and rest of the team!
Outstanding service start to finish. No pushy sales, and listened to what I wanted. Solar panel install guys were friendly and informative and clearly knew what they were doing. Sean (electrician) I cannot praise enough. Clean tidy install, friendly and respectful. He was happy to accommodate any queries along the way.
Excellent service start to finish 👍 really happy ⭐️⭐️⭐️⭐️⭐️ Shaun the engineer couldn't do enough and the guys at luke and dan very helpful. Highly recommend this company 👍👍
The Solar House are a great company: In January, I purchased my first electric car and installed a MyEnergi Zappi EV charger. Inspired to reduce energy costs, I explored solar PV options and liked that MyEnergi’s app integrates products. After a disappointing experience with a large company, I contacted The Solar House and was impressed. Their team listened, invited me to view products, and provided a detailed proposal using MyEnergi products. Luke and Dan explained everything thoroughly, including the need for a second inverter. My installation wasn’t that straightforward as my home already had 3 old PV panels, and I had a small leisure solar system on my garage. Sean came to do a survey and worked out optimal cable runs and equipment placement. The team (within weeks) installed 12 panels on my roof, 4 on the garage (7.36kW), 2 batteries (10.4kWh), and a hot water diverter (Eddi). Sean’s professional and neat electrical work was exceptional and he even ensured firmware updates were installed and did a full system walkthrough, including the app. After just five days, the system has been remarkable (admittedly so has the weather). The boiler remains off, we’ve had consistent hot water, and my car charged from 45% to 82% while powering the house and fully charging the batteries on a day I worked from home. Gas usage is zero, and daily electricity costs are pence. I’m switching to the Export Guarantee Scheme and cancelling my old FIT payments which I could do quickly because The Solar House’s documentation with certificates was sent the day after installation. I can’t recommend The Solar House enough—efficient, knowledgeable, and truly excellent service. Thank you!
Dan and Sean came over and we had a proper chat, they inspected the house and the installation followed a week later. Sean was professional and respectful, the job he done is looking great, when the system was installed I started saving money instantly. I would highly recommend The Solar House to anyone thinking about solar panels, the quote they gave me was the cheapest one out of 4 different companies. Highly Recommended :) Overall 5/5 stars for professionalism and the quality of service.
5-Star Experience with The Solar House – Highly Recommend! From start to finish, working with The Solar House was an absolute pleasure. Dan was exceptional—he went above and beyond to ensure every step of the process was clear, answering all our questions with patience and expertise. The site survey was quick and hassle-free, and the installation team was nothing short of outstanding. They worked efficiently, kept everything tidy, and were a joy to have on-site. A special shout-out to Sean, the electrician, who did a fantastic job—the entire setup looks clean, professional, and perfectly installed. What could have been a stressful process turned into a seamless experience thanks to their professionalism and skill. If you're considering solar, look no further—The Solar House delivers top-notch service and quality workmanship. 10/10 recommend! 🌞✨
I recently moved into a new house which already had solar partially installed. Dan and Sean came round at short notice, talked me through it, finished setting it up and fixed a fault with the system. Excellent service and very friendly blokes. Would highly recommend The Solar House!
Our first full week of solar last week and I don’t know why it took us this long to make the jump. It took 2 days in total to install but everything went smoothly. Would definitely recommend The Solar House and their team, they were great!!
The Solar House - Highly Recommended! Had my solar panels installed by The Solar House, and I have to say, I’m impressed. From start to finish, the whole process was smooth and professional. Dan came around first to explain everything, and I have to give him credit—he really knows his stuff. No pushy sales talk, just clear, honest advice. He took the time to go through all the details, answered every question I had, and made sure I fully understood how everything would work. When it came to the install, Jake, the electrician, did an absolutely cracking job. The workmanship was spot on—neat, tidy, and properly thought out. You can tell he takes pride in what he does. Everything was set up perfectly, and the place was left spotless afterward. Can’t fault the team at The Solar House—friendly, reliable, and they genuinely care about what they do. If you’re thinking about going solar, I would 100% recommend them.
I would definitely recommend The Solar House, the installation boys were professional, knowledgeable and efficient throughout the entire process.
I spoke to The Solar House about installing a solar system in my new house as our electricity prices were costing us more. Dan was so helpful at explaining all of the investment, return on investment and how it works. Can’t wait to have it all installed
Really pleased with Dan and the TSH team. The quote was competitive and they really took the time to explain solar to me and my husband. The roofer Joe and Electrician Jake were really pleasant and managed to finished everything in 2 days even in the horrendous rain.
I have recommended The Solar House to a few of my clients, and they have had nothing but praise for the way they were dealt with. The feedback has been overwhelmingly positive, highlighting the exceptional service and professionalism that The Solar House provides. The praise from my clients for The Solar House is a testament to the outstanding service and quality they provide. I have seen some of their installations and the commitment to excellence is evident in every aspect of their work, making them a highly recommended choice for anyone considering solar energy solutions.
Superb company, from start to finish everything was far above what we could of hoped for. There was no sales pressure at all, just genuine honest info, which made it really easy for us to decide. The installers were brilliant and our solar system is already saving us money during the winter months. Great advice from Dan on how to use our storage battery meaning even if we don’t have any or much solar, we’re still saving on our electricity by buying cheap overnight. Couldn’t have asked for me, thanks Dan, Luke and the other guys. To anyone considering a solar installation in Cardiff, you won’t go wrong with the solar house.
Area
Opening times
- Monday10:00 AM – 3:00 PM
- Tuesday10:00 AM – 3:00 PM
- Wednesday10:00 AM – 3:00 PM
- Thursday10:00 AM – 3:00 PM
- Friday10:00 AM – 3:00 PM
- Saturday9:00 AM – 12:00 PM
- SundayClosed
Additional information
- MCS NIC-200098
- RECC
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