Square1 Installations Ltd
5.0(116)Norwich • MCS • RECC




About
Square1 Installations Ltd is a renewables firm based in Norwich. They install renewable energy systems for homes and businesses, and they make sure the system is explained clearly before any work starts. They keep the installation tidy and neat, and they offer aftercare support once the job is done. Customers say they are helpful and friendly, that the system was explained clearly, and that the installation was tidy and neat, with good aftercare support.
Reviews
5.0
Square1 Installations Ltd in Norfolk fits solar panels, batteries and EV chargers, and reviewers repeatedly describe the team as friendly, helpful and easy to deal with from quote to handover. Many praise the neat, tidy work and the time taken to explain how the system works, with several mentioning ongoing help after the job. One customer said exporting took three months to sort out and that they had to teach themselves the monitoring app and solar boost, which left some days without hot water; they still called it a great service. Several customers were recommended by friends, neighbours or relatives, and a number said they would use the company again.
We were very impressed the the whole process; from installation to aftercare we have received an excellent, expert service. As solar newbies having a local firm has given us a very responsive and flexible company to deal with. This firm beat the national company we asked to quote hands down on price and expertise. Very satisfied customers.
We found Square 1 through a friend who had spent a lot of time researching solar installations before using them to do his and we have been absolutely delighted with what they have done for us. Everyone we have had dealings with from the quotation to the installer’s and sorting out the paperwork have been very friendly and helpful. Altogether we have been very satisfied with the service and product we have received from this company.
Very helpful and efficient. I certainly do recommend them as a company.
The SQ1 team were outstanding and provided a much appreciated stress free experience from start to finish. The install lads were a great bunch too and left our property spotless. We have no reservations in recommending SQ1 installations.
We have nothing but praise for Max, Oli and the team at Square1. From the moment Max came to talk to us to the time that Oli commissioned our battery and gateway, it’s been a pleasure being their client. We highly recommend them. And if you want the proof, just ask Max or Oli if you can speak to us directly we will be happy to endorse them.
Great company to deal with, very professional and helpful from the start. The fitters, electricians and all members of the team were very polite and did a great job. Very happy with our system and would happily recommend Square1 installations. We’ve now had our system for just over 2 years and it’s working great, having generated over 27 MW so far. It covers all our electric needs so we have no electric bills with the system easily covering our energy usage plus earning around £200-£300 extra per year.
From start to finish, my experience with this company, and their people had been impeccable, 100%, faultless. Max did the initial pitch, design and pricing, and actually advised us to go slightly smaller (and cheaper), than our initial idea; his wisdom has been proved correct over last 12 months. The installers lead by Ollie were tidy, cheerful, helpful - just brilliant. 12 months after installation, my electricity bill is probably a third of what it was before install, 4MW generated. A big thank you to Max, Ollie and team, you are brilliant.
Very, very impressed with this company. They explained everything before the installation, checked in the day before they were due to start and what a team of workers. They were such a lovely group of roofers and electricians who worked fast, were neat and tidy and so friendly. Now we are all connected to the grid, the support is ongoing to make sure we get the best out of the solar panels and batteries. We would definitely recommend them. Thank you to the whole team.
We'd been tempted to get solar for a while but never quite got to arranging it because there always seemed to be something we weren't keen on, like one company giving the quote and then getting another company to do the installation, or being charged a fee just for a quote. After seeing the good reviews for Square1, we contacted them and they were just a pleasure to deal with from that moment. Max was very friendly and helpful during the (free) quote and happily answered many questions afterwards. When we went ahead the lads that did the panels and battery installation were great, friendly and professional, the scaffolders were a pleasure too. And when the panels and battery were in, Oliver set it all up and was happy to explain how to use it and gave some great after-sales care, which was much appreciated. Everything was done very quickly and efficiently and we were happy to trust our house and roof to these people who clearly know what they're doing! A few weeks after installation everything is working well and, because it was fitted in early May, we haven't used any electricity from the grid since installation. Happy days! If we did decide to expand the system we'd be only too pleased to go back to Square1 to get it done. Thoroughly recommended.
Square1 Installations did such a great job installing our batteries. Very quick, tidy and professional, and the batteries are working brilliantly.
Very pleased with my experience with Square 1. The initial site visit and quote was comprehensive and the advice given helped steer my decision. I thought the installation would be tricky on a brick and flint frontage but the team have come a very neat job so much so that the wiring is hard to spot! Once installed commissioning was quick and easy and good advice given on how to maximise the benefits and how to set up an export agreement. Overalll very pleased and wouldnt hesitate to recommend the Square 1 team!
First impressions in any relationship are vital and right from the word go I could not have been more impressed with Square1. Despite the narrow window we had to work in, Square1 reassured all my concerns and delivered a very professional installation in just two days. I would like to thank Max, Oliver, Phil and all the crew for doing such a great job, all worked tirelessly and with great humour. I feel I have the best possible solution for my house and comfortable that even after the job is done, that I will still be looked after by Square1. With a business model and staff like yours, then you will continue to succeed.
This is the second solar installation that we have used Sq1 for (the first being ours and this one being my parents). At every step of the way they have been excellent to deal with, the standards on both installations have been exemplary and they are always available for any questions and queries. I would highly recommend.
We can't fault our recent installation of 14 Solar Panels, a very professional approach, we are very pleased with the service from start to finish, both Max and Oliver and the Whole Team were brilliant, we can highly recommend this company, Thanks guys, Hazel and Steve, Shipdham.
Outstanding customer service, installation, communication and value for money product. Hard to find combination these days. Would highly recommend.
The whole end to end experience with Square1 installations as a supplier and installer has been nothing but a real pleasure. We were introduced to Square1 by a neighbour who had just had an installation completed. It looked so neat, and in the current economic climate grabbed our attention and we got in touch to learn more. There was no hard sell and the information provided was very comprehensive and made our decision to go ahead really easy. The solar solution Max and Oliver at Square1 designed was delivered by their excellent teams of installation experts and electricians - everything is very neat and we are extremely satisfied with the whole installation process. The solution itself is already performing beyond our expectations and we can already see the potential savings that we are going to make. Thank you Max, Ollie and a special thanks to the guys on the roof and on the electrics - great job!
We wanted to have peace of mind that the installation company we finally selected to fit our solar panels and EV charger were professional and trustworthy, Square1 certainly ticked those boxes. From the initial discussion establishing our requirements, to installation followed by after care, we have been very impressed with the service provided. Having completed a lot of research ourselves, we were in a position to spot that Square1 were highly knowledgeable on all system providers and did not steer us down the road of pushing one brand over another, pointing out the pros and cons of them all. We discussed what we were trying to achieve with Max who gave us plenty of his time to explain how Square1 could fulfil our requirements of a system that ensures we can be as energy self sufficient as possible, future proof ourselves and aesthetically pleasing. Max explained the whole process from start to finish, what to expect and the timelines. Ollie and his installation team were all very conscientious, friendly and respectful of us and our home, ensuring the job was completed in a timely manner even if that meant working beyond normal working hours. All work by both the solar panel team and the electricians is very neat and tidy. Following completion, the commissioning of the system was undertaken by Ollie who ensured that everything worked perfectly and that we understood the system. He also explained that he could gain remote oversight of the system should we have any future queries and has since checked in with us to ensure all is well. We were not looking for a cheap, quick fit, we wanted to ensure quality and longevity which Square1 has provided at a very reasonable price. I wouldn’t hesitate recommending Square1 to anyone that wants peace of mind that they have selected the best solar power installation team in Norfolk.
Square1 truly are a pleasure to deal with. Local and personable with rapid service both in design and installation, along with a competitive price. The fit and finish of the system is very tidy, especially the cable routing. From deposit to commissioning was 3 weeks! I’d recommend them to anyone.
We were recommended Square 1 from a friend after their own install, and their assessment of Square 1 to us was soon proved correct from our own experience. We initially met with Max, as a first quotation, and expressed what we wanted to achieve, and he went along with this remit, and helped us come up with exactly the system size, storage and income solution from solar energy. He was extremely helpful, and with no pressure sales at all, which we loved. 2 other quotes followed, and we felt very much as if they wanted us to go with certain energy suppliers and exporters ( beginning with O), and not focussing on what we wanted to do, and where we wanted the solar panels sited on our house. So Square 1 ticked far more boxes for us, with this no pressure approach, and also the quality of equipment they use for longevity, being of high importance. Max was still at the end of an email should we have any questions whilst we decided and got the other quotes, which is extraordinary for someone to do who hadn't "won the job" yet. Once we did sign up, the scaffolders came and did a great job, then the installers Aiden and John. In all cases, everyone was so helpful, answered any questions, were very respectful when working on our property, tidy and polite. Then there was Ollie, who came and did the commissioning and explained how it all works. Lastly, Imahl, who helped with the after install work getting the paperwork sorted for our Exporting of spare energy to sell back to the grid. Even in evenings since, we had messages asking if it was all O.K and working as expected and answering any questions we have. In this day, and age, it's not easy to find a Company who is so engaged with their customers, almost to the point of being friends, and it has been a 100% pleasure to work with them. I have no hesitation in recommending Square 1 to anyone wanting solar energy installed. Lastly, when looking at the other quotes, and system equipment offered within them, we feel have got the best equipment based on our internet research. Square1 also happened to be marginally cheaper than the other 2 quotes aswell, even though cost was not something we put down as priority. Getting the system size right, with the right equipment, with the best Customer service from the right Company was our priority and we think we got it. More than 5 stars from us if we could ! Jon and Lisa
Outstanding service from Square1 Installations. A technically proficient, trustworthy and responsive company providing integrated, high end solar, battery and EV charging systems. I am delighted with the installation and thoroughly enjoyed working with Max and Oliver from the initial contact through the design to the final operating system. Highly recommend.
Excellent service had several quotes Square1 were competitive and went with a recommendation.endation from neighbour. The fitters were very professional and tidy work was completed in timeline as discussed before Even in dull sunlight the panels are producing good energy and look excellent
I have just had totally stress free installation of solar panels and a battery by Square1 installations. I was recommended to use this company by two separate households who live on the same road as me, they too have had solar and batteries installed by them. Max ( the main man) came out to my home and advised me on the best system to suit my needs, just friendly, knowledgeable and helpful with no pressure salesman tactics at all. I was given regular updates by Max on when the scaffolding would be erected and when the team would be there to install the system. The Installation team were very friendly and courteous and know their job, they have an eye for detail and completed the work in two days, which was outstanding. They respected my property and cleaned up everything before they left. The next day, a very knowledgeable Oliver ( the other main man) came to initialise the system without any hitches whatsoever and answer any of my questions which I may have had Max then kept in touch with me to check I was happy with the way the system was running and help with the various certificates, most of which they sort for you anyway. I cannot recommend this company enough, its no surprise they have so many five star reviews, The company have been around a while and certainly know their business I would also like take this opportunity to thank Imahl (the other main man) for all his help with e-mails and all the queries I might have had. .. If you are lucky and he comes to your home, make sure you have biscuits and chocolates, haha! Many, many thanks to a very friendly and professional team for a sterling service. five stars all the way! Sincerely David Royle
We did a fair bit of homework and knew what was possible and what we wanted to achieve from the system. Following an on site survey Max came up with a good competitive system but told us to get more quotations. This we did and they varied considerably but along the way we picked up further knowledge. Max and SQ1 tweaked the system to give us, not the cheapest or most expensive, but the most effective solar and battery system that we could reasonably achieve. We are still on a fixed rate Eon deal without any sell back but even in January 2025 we saved approx £30 on our electricity bill. There was no hard sell and we felt very comfortable dealing with them. Our queries and system changes were always dealt with promptly. The installation team were a friendly and efficient lot despite the cold December weather. Finally, Ollie commissioned the system ensuring we understood how it would work and along with the battery app we could get the best benefit. We know that when we change to a smart tariff they will be on hand to help us with that too. All-in-all absolutely no reason not to give them the full 5 STARS.
Square 1 installed our solar system just over three years ago. We weren't sure who to pick as one of my concerns was about back up after the installation. We had in mind the times when plastic window companies were popping up ever five minutes then going out of business and any warranty being useless. Two different sets of friends had also told us about their experience going through the council schemes for solar systems and finding they had issues but were unable to get support and struggled to find help in resolving problems. Anyway, having spoken to a couple of companies we went with Square 1, we liked Max, didn't find him pushy and really seemed to be looking to provide a system that suited our needs not his profits! Following the installation I submitted a very positive review of Square 1. Three years later we are very happy with our system, it has been doing much better than we envisaged and our utility bill has been reduced drastically. Recently we noticed that for some unexplained reason every now and again our battery would charge from the grid overnight which is not something we would expect. As a result of this we contacted Max who arranged for us to speak to Oliver (the Tech man!) Oliver went into my account remotely and could see there was an issue. He also took the time to review our system and usage in case any adjustments were required and suggested an additional battery might be appropriate but he would look into that. Olive went away to investigate the issue with the battery charging unexpectedly and came back to us the same day, he informed us that the battery issue had been resolved and having looked at my system and usage, another battery would not be required. We are also buying a plug in hybrid car shortly and Oliver discussed the best way to use this in conjunction with our car. There are three things that my experience with Square 1 have shown me, firstly and most importantly they are still there to help with any issues that might arise with my system and work on resolving those issues. Secondly they could have tried to sell me an additional battery but didn't deem it unnecessary so didn't try to sell us one. We're not sure all companies would be so honest! Lastly they were happy to discuss and advise on the purchase of our car and how to get the best from it in conjunction with the solar system. Overall we couldn't be happier with the service from Max and Oliver at Square 1, they provided a better than expected system, they only tried to sell us what we actually needed and they continue to provide the support we were was hoping for. What more could you want from a company, we wouldn't hesitate in recommending this company to friends and family, which we have already done.
15 months on from installation and solar setup has actually made us money - the revenue we got from exporting more than covers us for what we are using in the winter months, with room to spare. It’s been a game changer!
I would highly recommend Square1 for your solar installation. After getting quotes from firms linked to big energy firms I asked around, was told about Square1 and didn't look back. The quote was for about the same but with much better spec panels and the fantastic SigenStor battery system. Max was great designing the system to meet our needs rather than sell gear and Oliver, Imhal and the rest of the install team were very respectful and efficient while on site. All were friendly and professional at all times. Aftercare getting set up with Mpan, SEG and other manner of acronyms was really good and four weeks after install I am completely up and running selling surplus back to the grid. Early indications are that we are beating the predictions for generation but it has been a sunny December. 👍
I found Square1 Installations Ltd through Google, where I read all their glowing reviews, and was pleased to discover they were local to me too. After doing my usual thorough research (YouTube videos, online forums – I always investigate every option before a big purchase), I contacted them to discuss the exact solar and battery setup I wanted. I spoke to Max, who was knowledgeable, patient and reassuring – he confirmed everything was doable without any hard sell. I decided to upgrade to an in-roof solar panel mounting system for a cleaner, more integrated look, and even with that addition the quote was very reasonable. The work started within a month of agreeing the final specification. The team that arrived to erect the scaffolding were polite and professional, and Oliver from Square1 was on site throughout to oversee every stage of the installation and happily answer all my questions. A few days later the system was fully commissioned and working perfectly. With two Tesla batteries I can now store plenty of energy – either from cheap-rate overnight tariffs or from sunny days – to charge the car, run the house, or export back to the grid. I know it’ll take a few years to recoup the investment, but with rising energy prices it could be sooner than expected. I wouldn’t hesitate to recommend Square1 Installations to anyone looking for a high-quality solar system. They’re a local company who clearly love what they do and are committed to giving customers the best possible experience. Highly recommended! John M
Fantastic service Square 1 Installations and the team. Punctual, polite accommodating workman and a beautifully neat unobtrusive solar array. Very happy customer and will recommend the company to all
Always so impressed by customer care and after sales service. Had an issue with App for the solar panels on a Sunday. Sent a message asking to speak to them on Monday and rather than waiting was contacted immediately with a working solution. Fantastic!!!
I got quotes from several companies that were going for the hard sell and pushing their particular product/brand. Square1 were by far the most knowledge and were happy to recommend a system that suited my property and needs rather than whatever was easiest or most profitable for themselves. Cannot recommend highly enough.
SQ1 installed an 11-panel, 4.95kWp tub mounted system with 10kWh batteries on our flat roof. From start to finish, Max, Ollie and their team provided an exceptional level of service and communication, at a very fair price. They've now done four of the 16 houses on our close, which I think is testament to their business and professionalism. I can't recommend them highly enough.
I was one of the first 5 or 10 installations back in 2023. The work was done really well but what continues to impress me and make me update is the service. I had an alarm on my inverter this morning and i messaged Oli who responded and guided me through a fix immediately on a Saturday. No "go to the manufacturer" just really great support. It really does make all the difference - thanks Oli and team!
Five star service. Really knowledgeable people and pleasant to work with (the whole team). We would recommend Square1 unhesitatingly.
Andrew W: As others from survey to installation can not fault this company. Competitively priced. Their time and knowledge in advising on the most practical and beneficial system, for me, it was Aiko panels at just over 8kw with a sigen inverter and 10kwh (9.04) storage battery. Interesting challenge on 1 roof in particular was overcome. John, Aiden And Mal were courteous and friendly. Max and Oliver understanding and accommodating.
Very good service from start to finish. The whole team were very knowledgeable and informative. Great price for the system and cannot fault any of them in any way.
Spot on service. Dealt with Max at Sq1. Transparent conversation and hassle free installation. The install team were all good guys, worked super quick and I didn't need to tidy anything after they'd left. I would not hesitate to use Square1 again if I were to move. Really good service. 5 stars all day long.
Friends put us in touch with this company and I'm so glad we followed up the recommendation. We have had solar panels for some time and decided it was time to add a battery. No hard sell and an amazingly quick and responsive service. From our initial enquiry to having a working system was less than 4 weeks. Very neat and tidy workmanship. Solid advice and supportive post sale help with the various forms needed to get the most from the system. Thank you Max, Ollie and the team
Very impressive they came highly recommended by a relative who works in the renewable energy industry and is very knowledgeable. He couldn't have given me a better company to carry out the work. Each and every person who came to work on my property was excellent and a pleasure to come into my home. So a big thank you to each and all. I don't think you could get a better service or PRICE than square 1 installations
My dealings with Square1 have been perfect from the initial review of my house through to the quote and onto the installation. I live in an old house with and old roof which brings its own complexities to the installation, Square1 were very thoughtful to such an old property and they really looked after the house as if it were their own. I had 7.6kW of panels, 13kWh batteries and gateway from Sigenergy installed, it has worked faultlessly since installation and is turning out to be a really powerful setup. Credit where credit is due to everyone that helped with this project. Max, Ollie and the team are brilliant to work with and great fun to chat to, this really makes life easy when you don’t need to worry about people working on your roof and around your house. I would thoroughly recommend anyone to use Square1. Happy to reference this company to any prospective customers.
lovely people, great product, highly recommend it! saving money already : )
Made the decision to go for solar and made a visit to a wholesale company who recommended Square 1 . Turns out to be a good recommendation. Start to finish very easy all questions answered, options given on equipment, from low to high end no push for any particular one. I choose to upgrade the quote on a few items which was no problem for them. Installation team arrived as per schedule and were a pleasure to make tea for ! Electrical team suggested an upgrade that I had not really thought about (not a EV car person) again no problem at this late stage. All work done to high standard, cannot fault guys . System commissioned and explained, once I get tariff sorted as EDF have no real answer to Octopus ,savings from monitoring what has only been a few days are evident, I am using everything as normal to see if I have chosen the right system to suit which appears to be slightly over maybe but I'm very happy. I have 17 panels - 6kw invertor - 9.4kw battery . Cost wise I was happy with the end price bearing in mind they are local not a Facebook ad. I can really recommend Max-Oli and their team . Anyone is welcome to come and see the installation .
I was let down by a very large solar company but a friend recommended square 1installations .I called Max who sent Olly to explain everything,I decided to go ahead but was worried I wouldn’t be able to do all the paperwork but I need not have worried Max and Olly were brilliant and did everything for me ,it was up and running within three weeks,all the guys were brilliant from electricians to the roofers ,we can now look forward to very much lower electricity bills,I would recommend this company to anyone Thank you Max and Olly
Brilliant experience with Square1 Installations. Max responded quickly to my failed inverter issue and installer Oliver could not have been more helpful. Solar panels now back up and running and a monitoring app doing the business! Highly recommended.
We have had solar panels for 11 yrs but over the last two years have developed a problem with pigeons taking up residence. Our last FIT reading seemed low and the pigeon poo was becoming a nightmare! We were unsure of the way forward as finding someone trustworthy was a concern to us. Quite by chance we were recommended this company by a customer that had had a very positive experience of their work. I gave them a call and from start to finish we were reassured by their professionalism and knowledge. They advised us but with no ‘hard sell’ and helped us make what we feel was the right decision. Our panels were thoroughly cleaned and overhauled and we had a new inverter fitted. We can now keep a track of our panels output via an app on our phones :)) We have no difficulty in recommending this company.Thank you Sq1, particularly Oliver who from day one put our minds at ease.
Square1 delivered a superb service for our recent install. We had meetings and quotes from other firms in East Anglia, but were won over by Square1's flexibility with regards to what equipment we could go for, the lack of any hard sell, and a personal recommendation from a neighbour who had also gone with them about a year or so ago. Company Directors Oliver and Max are very hands on, personable and easy to communicate with. Installers John and Aidan were delightful, as was the electrician Tiago. Everyone involved was courteous and professional and left site tidier than when they arrived! It really has been no hassle from start to finish and I'd recommend them to anyone. In fact, another neighbour came over whilst they were on site, met the guys, had a look at the quality of the install and was so impressed, he's going ahead with them too.
Had a couple of meetings with Max and Oliver about the solar and battery instalation , all my questions answered giving me a clear picture of the system and how it will operate . The Team arrived and got started their attention to detail was outstanding great guys ,the panel alignment checked and checked again ,the batteries and equipment installed with the same attention to detail . Everyone was polite ,knowledeable and professional answering any queries i had . Now the system is all up and running with explanation of downloading the App and help with Export tarrif . The past week the house has been running for free all day the batteries charged for free to run the house through the night and exporting the exess back to the grid . I can confidently recommend Square1 instalations its an amazing system. I love watching the App to see all that free electricity .
Great service from start to finish. Solar and battery system supplied exactly as expected. Communication was always easy and any queries quickly sorted
Square1 Installations, have completed my installation of solar/battery system and EV car charger. The service from first enquiry to installation and commissioning was faultless, the installation crews including scaffolders, electrician (EV charger), Electrician Solar system and the Solar panel installation team where polite, efficient and the job was left clean and tidy. The commissioning engineer (Oliver), was in contact with me from start to finish and was very patient in explaining how the system worked with tips on how to get the best from the system. Overall, Square 1 provided an excellent service at a competitive price and installed exactly when they said they would.
It has now been a couple of months since the installation of my solar panels by Square1, I have waited until now as I wanted to comment on how well the system has performed in good weather. Firstly though Max and Olly were great and I am so pleased that I decided to go with them, although they were not the cheapest quote I am so pleased that I went with a local company who had the knowledge and experience that these guys have. This company was personally recommended to me by a friend. The installation was done very professionally and everything handed over and explained on the app. The team that installed my system were great and did a top job. The aftercare is second to none, I had a issue which was only apparent when we had some good weather whereby the output was being limited once the battery was full, I messaged Olly and he fixed this remotely and now the system is preforming great. I have generated 630kw from solar and only imported 14kw from the grid in 21 days of March from my 7kw EcoFlow system. Thanks Square1!
Great service from start to finish. Very helpful and honest from the first contact to installation. The whole team were brilliant, and still are, as they provide excellent aftercare and advice. I wouldn't hesitate to recommend the whole team to anyone looking to go solar. Very happy customer, thanks very much.
If there were more stars, we would not stop at five to confirm our experience with Square1. We had excellent experience and top-notch customer service from day one when we met with Max to explore solar panel options to the day our PV system was set up and ready, thanks to the super efficient team of Oliver, John, Aiden and Tony. Everyone involved in the process was punctual, hardworking, and professional. Any questions we had were answered by Max or Oliver to our satisfaction. We will not hesitate to recommend Square1 to friends and those who look for PV installers.
I've had the pleasure of using Square1 on several occasions now and would recommend them to any homeowner or business looking to make the leap into renewable energy. Square1 has been involved in several of my projects, big and small, from the installation of a single battery within an existing solar PV system to a complete new system with battery, EV charger, hot water diverter, and emergency backup power at my new home. I also used Square1 in my role in local government both to participate in a renewable energy seminar for villages in East Suffolk, as well as to deliver a contentious solar PV system on a village hall in Darsham to help the village deliver on its net zero targets. I can safely say that after several years of working together, Max and Oliver have become my friends who I know I can call on for anything solar-related. They're incredibly knowledgeable and ready to help with any questions I may have. They're great guys, very funny, and always solution-oriented. You really couldn't ask for more.
Very pleased with the installation. Everything went to plan and all the people involved, could not have been more helpful. Thoroughly recommend
Really excellent customer service. The team ,throughout the process, were so friendly , helpful and Informative. I would highly recommend them.
First class service from Square 1 Installation Ltd from the first contact in October 2023 to installation in June 2024. Yes, a long process due to me being a difficult customer and a number of obstacles on the way. Max never failed to answer every question I had professionally and promptly and even arranged a site visit to an existing customer. Our initial inquiry was for roof mounted panels on our East and West facing elevations, 10 each side. An issue with the West Elevation was tall trees opposite. Our site also required planning permission taking 8 weeks in total and completed just before Christmas. During the first part of 2024 my wife and I spent a lot of time studying the sun patterns when visible and the shading caused by the trees on our West elevation roof. Not wanting to keep bothering Max with endless questions, I decided to search for my own solar design software and luckily found Opensolar, an online free package, sponsored by equipment suppliers. After days of learning how to use the software and trying out many solar panel configurations, I decided to pursue a South facing ground mounted solar array. This direction was then all discussed with Max who made another site visit and prepared a new quotation. This time, as the system was not mounted directly on the house, full planning permission was required taking another 8 weeks. Finally in May we were ready to proceed, Max handed over to Oliver and his excellent team who undertook the complete installation, 21 panels, inverter, battery and Solar iboost. Since completing the installation both Max and Oliver have continued to support us answering questions whenever required and the system is working perfectly. We would highly recommend Square 1 as an excellent company to work with. Many thanks to the whole Square 1 team.
Well! What can I say! Max and Oli are the dream team! From coming out to give us a quote to installation was seamless. Max answered messages of which there were a fair few, all work was completed in 3 days. No dodgy double glazing type sales pitch, the price was reasonable and literally nothing was too much trouble. Would highly recommend for anyone in East Anglia. I checked them out thoroughly, they passed all our tests and they came up trumps. Can highly recommend @Square1 Installations Ltd.
From initial consultation, quote and installation - a flawless level of service from the entire Square1 team. Very happy with system that was installed within my budget, all the people I dealt with were professional, polite and listened to my needs. I have no hesitation in recommending Square1 for your Solar requirements.
Fantastic service from Square1 Installations from start to finish! Max was so helpful modelling up and pricing various different solar configurations for me and happy to answer all the questions I had. The install was arranged promptly after I accepted the quote, and they even carried out some roof repairs I needed doing whilst the scaffolding was up. The installation team were great, and the install itself was really neatly done. All certification was provided very quickly after completion. It genuinely felt like nothing was too much trouble and I wouldn’t hesitate to recommend Square1 Installations – massive thanks to Max, Oliver and the rest of the team!
I dealt with Max for the preliminaries and Ollie made sure installation and commissioning was carried out quickly and smoothly. I’ve dealt with many contractors in the past both personally and professionally, and it was a refreshing change to have these guys arrive when they said they would and carry out their work in a ‘hassle free way’. The initial advice I received was good and helpful, and the electrical installation was well arranged, neat and efficiently executed. We are now producing our own power and look forward to considerably reduced running cost ‘going forward’. I wouldn’t hesitate to recommend Square1 and wish the guys every success in the future.
Very easy process from start to finish. Max was very happy to answer any and all questions I had reassuring me of what was going on. On the day I received updates each day including photos of the work. System has been running now for 2 months without any issues. Thanks!
Square 1 Installations Ltd said to me that the Scaffolding would be up on one day, all of the work would be carried out the next day and the 3rd day , commissioning would take place and the whole job would be completed, apart from the paperwork. I was sceptical but Max was 100% correct. All was finished, cleared away and left in full working order. I cannot praise them enough for a wonderful job. I recommend them to anybody who is seriously thinking about having Solar Panels installed. Terrific work at a vey reasonable price.
What a great team. We had our solar and battery fitted with these guys this week. 5 star service from start to finish. Will certainly be recommending. Thanks so much
We've done the research, so you don't have to. For solar panels go to Square1. Max, Oliver and John were absolutely excellent. We have had some bad experiences in the past. The original installer was terrible and went bust. When the battery developed a fault it was extremely difficult to get help and another installer gave us very poor information. They told us both the battery and the inverter needed replacing because of water ingress and it would cost around £5,000. They also said the system was unsafe and we should switch it off. We questioned the water ingress and they then said it might not be that at all. We contacted Square1 because we weren’t confident about the other installer and wanted a second opinion. We're so glad we did. Within an hour Oliver had made the system safe but still usable, arranged for a free replacement battery as the old one was still under warranty and confirmed the inverter was fine. Within a week the work, which cost £1,500 including 2 additional panels, was done. It also included an MSC certificate which we had been trying to get for 3 years. So we can finally get paid the export tariff. Square1 are, in my opinion, the best option for solar panels and we spoken to several firms in the last 3 years. As i said at the start, We're done the research, so you don't have to. Go to Square1.
Great service, good communication and a fair price. What more can you ask for. I would definitely recommend this company for any of your Solar needs.
Came out same day to fix a solar panel fault, and subsequently installed this amazing battery system for me. Fast, professional and friendly. Cannot recommend highly enough.
Firstly, our install of 18 panels and 2 batteries were installed September 2022 by Square 1. Max worked a great scheme, followed by Oli taking care of the install, spending (a lot of time) ensuring we were maximising our roof spaces, all of which we were very happy with. Now 18 months we can see the benefits from the install, not only are we protected from energy prices but having now had 12 full months April 22 to April 23 we have not paid for any electricity (even covering the standing charge) So, in summary we are very happy with the installation and can recommend Square 1 as a great company to deal with 5⭐️
Dear Mr Faulkner, I thought that you would like some feedback on my PV and Battery Installation. I would like to say when you first visited me for the initial survey you were very concise , gave a clear understanding as to how the system works, and had good technical Knowledge. On the day of installation the team of Oliver, John and Tiago were helpful in asking where I would like equipment installed and incorporating requests from myself. They were very professional and knowledgeable . Overall I am extremely satisfied with the complete service from your Company, and would not hesitate to use your company again or recommend you . Many thanks for great service, Mr Owers.
We decided in the last week of January 2024 that we wanted to investigate getting a solar installation. We had a quote from our energy provider and 2 different companies that friends recommended because they had used, one of those companies was Square1 Installations. Max visited us on a Saturday morning because we were both working all week, he looked at what he might be able to install, asked what we wanted to achieve and 2 days later we had a quote. Their price was the most competitive but they also came across as competent, professional and friendly. We accepted the quote and two and a half weeks later the scaffolding went up and the next day the installation was underway. The guys who installed it, John and Charlie were excellent, unfortunately working in the wind and rain to the point where they were soaked but they persevered and got it all done. The electrical work was also completed professionally and the whole project was overseen and monitored by Ollie. We have ended up with 8 black panels which look great on the roof (with bird protection too), an inverter and battery fitted in the loft. The app to monitor it all is great too, allowing us to see when we are generating from the panels, storing electricity in the battery and running the house from energy we have generated or having to draw from the grid. Buying our solar installation from Square1 Installations was a great choice in our opinion. It was like dealing with friends, they have been happy to answer any questions we have and we are very pleased our friends recommended them. We in turn are very happy to recommend them and using Square1 is a decision we are very happy with. I should also mention that we have paid in full for the system yet they still monitor it every day for us and answer any questions we have about how it works and how we can tweek it. We will let the system run for a while now and then see about adding an additional battery which will definitely charge to 100% during the summer, we will then generate revenue by selling energy back to the grid via Octopus Thank you Max, Ollie and all the team for excellent service from the start and on an ongoing basis.
Solar panels were installed on our house last week by Square 1 who have been a pleasure to deal with - the install went exactly as planned and we are really pleased with the result. Great company that I would happily recommend and use myself again in the future.
Had a real emergency with our Sola panel system. I called “Square 1installations”They responded promptly and sorted our problem out in no time. We were DELIGHTED. We would continue to us “Square 1 installations” in the future.
Positive progress from the word go. Good communication and understanding of our needs. Quote received and works completed within a couple of weeks. Our smaller and more complex job of resiting panels, was not pushed to one side like other companies had done previously. Highly recommended....
Had a problem with my inverter and they were with me within 3 hrs. It turned out to be a minor problem. Fantastic service carried out professionally and made to feel like a valued customer. HIGHLY RECOMMEND
From initial survey and pricing through to installation and aftercare support, these guys were tiptop. Answered all my questions before placing the order, which I had many. My install wasn’t straight forward being 3phase and some panels hung on bespoke brackets. However all installed an up and running within no time. Enjoying the benefits now….recommend Square 1 to anyone looking to have solar PV.
After investing considerable time gathering information and quotes from major corporate energy suppliers, a recommendation from a trusted friend led us to Square1 Installations Ltd. Our initial meeting with Max revealed a company genuinely committed to their work. Max not only provided a significantly more competitive price compared to all our other quotes but also included approximately 20% more solar panels. I’m thoroughly impressed with Square1's service, from initial consultation to the final installation. The team's dedication exceeded our expectations at every step. A standout aspect was their willingness to assist, patiently addressing all my questions. Their comprehensive site analysis, tailored to my energy needs and property layout, demonstrated a thorough understanding of the project. The paperwork and permits were all completed by their team. The installation adhered to the agreed-upon schedule, showcasing meticulous attention to detail. The end result was a high-quality solar panel system that not only meets but surpasses my expectations. Two weeks post-installation, I decided to add an extra battery. Within a week, Square1 returned and seamlessly integrated the additional battery. Now, my house runs entirely on battery power throughout the day, charged during off-peak tariff times at night. As we approach spring and summer, the sun alone will charge my batteries. Square1 impressed me with their ongoing support and follow-up during the two months since installation. Their responsiveness and accessibility set them apart, making the post-installation phase equally commendable. I wholeheartedly recommend Square1 Installations to anyone considering a solar installation. Special thanks to Max, Ollie, and the entire Square1 Installations team for their exceptional customer service and dedication and I sing their praises to friends and family members.
It has been great to deal with Max, Oliver and the Team for my Solar PV and Battery installation. My knowledge on Solar was limited so they have educated along the way, and installed a system with an Ev Charger which looks and works incredibly well. I had spoken to a few companies before deciding on Sq1, but in truth, their attention to detail, knowledge, no pressure to proceed, and references from friends that have already used them, made it a no brainer. Great to work with from start to finish.
Truly fantastic! Square 1 installed our system a year ago and they were superb! Quoted a fair price, completed the job in a day and the works was extremely well co-ordinated. All the team were professional, highly skilled and personable, and really cared about getting it right. Both Ollie and Max were on hand to check it was going smoothly and always responsive when we had questions afterwards. The after-service was excellent! The savings we have made on our electricity has been extensive and with the batteries we included its made a huge difference. Square 1 advised what they felt was best for our set up, and it is clear they want the best for their customers. Very trustworthy company and would highly recommend.
Max, Oliver and team have been a pleasure to deal with from the very start to the finish of the install, we’ve just had 16 panels installed along side a 5kva inverter/charger and topped with enough batteries to run the house for the day. All of our questions were answered quickly and efficiently, between Ollie and Max, we were made to feel at ease and completely reassured that all our needs were met and that we understood the app used to see the energy made and used. I can’t recommend these guys enough, and the package that’s been installed now, meets the needs we requested.
Very Pleasant & Professional People, Installed exactly what I was looking for. Thanks to your team for making it a pleasant transaction.
Absolutely fantastic service with excellent back up. The installation was dealt with efficiently and in a supportive and friendly manner. Any subsequent questions were answered quickly. No mess and no fuss. Fantastic
I've just read the 37 reviews posted at the time of writing. I don't think there's anything I could add to the five star reviews, other than to say that I totally agree with all of them. What a fantastic team; I'd be happy to recommend them to anyone.
Recently had 22 panels and 2 batteries installed by SQ1. Perfect job from start to finish. Amazing attention to detail and a very high level of professionalism from the whole team. I would highly receommend.
We have been very very impressed with every aspect of Square1 installations. From the start with great customer service, not at all pushy. The install was prompt, and the installers very polite and helpful (they brushed the moss off our entire roof which was totally above and beyond). Through to aftercare when we had a little issue with the batteries talking to the inverter (I think?!). Ollie really took his time to find out & remedy the situation. They kept us informed at all stages, and were open to discussion about any queries. Lovely little local independent business run by a couple of very genuine guys. I’d wholeheartedly recommend them - and have to a lot of people. If you’re reading this review then don’t bother looking any further, these are your guys! Thanks Max & Ollie, we’re really very grateful.
Square1 I Installations Ltd were excellent throughout. Max was friendly and knowledgeable when he came to quote and discuss options with us. We received a very competitive quote soon after and the work was completed within 2 weeks. All of the tradespeople who came to the house worked hard, were friendly, completed their work to a highly skilled standard and left the site clean. This includes the electrical fit, roofers, scaffolders and system commissioning. An excellent job from start to finish and one that is saving us money from the off!
Square1 worked very well with my builder and fitted the solar panels and battery kit very promptly. The guys who did the work were great to have around too. It’s been fitted for 3 months now and I’m still not able to be paid for exporting, not mainly their fault it just seems a long process. I’m also having to teach myself about the LuxPower app and the solar boost, I’ve had some days with no hot water because it’s not been a great summer. Altogether a great service.
Very impressed with my home installation from Square1. The guys were very professional and carried out the work to a high standard, going out of their way to make sure the job was neat and tidy. Would have no hesitation recommeding them to anyone!
Max & Oliver and there team did a fantastic job from beginning to end. Max listened to my changing requirements and ensured the best quote was offered including updating me on changes in technology and improvements. The installation team were brilliant and Oliver checked on them regularly to ensure the job was fully up to there high standards. Fully recommend these guys for great service and quality at a great price
Fantastic team from start to finish. Very happy with everything from; the no pressure quotation (panels, inverter and battery) at the start, the installation itself, to the aftercare related to my random questions. Have recommended Max and Oliver to friends, family and neighbours who are also now reaping the rewards of solar energy. Thanks again Square1 👍
I have had solar panels fitted by Max for over a year now and am delighted that I decided to fit them and to use this company. The whole process was smooth start to finish and generation has exceeded the predicted figures quoted at the time. What really impressed me about the company though was the after sales service. At the time of fitting I couldn’t afford a battery but added some last winter. I phoned Max asking for advice after a local electrician had not given me the correct info stipulated by the DNO. Max gave me the correct information/paperwork, liaised with the DNO on my behalf and put me in touch with electricians that were able to add in a battery. To do this was not obligatory however superb customer care which I appreciated and so I highly recommend this company and would suggest if you can afford it to put in as much battery storage as you can to maximise your generation. As I have an EV as well, I reckon I have already recouped the cost of installation and expect the batteries to pay for themselves in the next year or so. Thank you.
Square1 Installations Ltd were extremely professional, efficient, courteous, as well as health and safety conscious when they installed solar panels at my farm. The company responded very quickly when I had a small issue which they resolved straight away. I would recommend them for their expertise and customer service.
Absolutely perfect experience with this company. Fast, efficient, personable, knowledgeable turned up when they said they would and finished likewise. Great system and the savings are dramatic, we did this for the long haul and for an electric car and we could not be happier. I’d recommend Square1 to anybody and if we ever move, we won’t be using anyone else again. Five thumbs from me to go with the stars. 👍🏼👍🏼👍🏼👍🏼👍🏼
We were very impressed by the knowledge and experience from Max and his team. From first meeting, the installation was done within a fortnight and all without any problems. We would have no hesitation in recommending Square 1. We get our daily fix of the app to track the stats.
At the end of January this year (2023). Square1 installations ltd, installed for us, 14 solar panels, two wall batteries, a Zappi car charger and an Eddi to heat our hot water tank. Max and Oliver are very knowledgeable and professional as are their team. The installation took 2 days and worked like magic from day one. In April we took delivery of our electric car and over almost 4 months we have driven over 3000 miles, all from our solar panels . The Eddi gives us hot water every day. The wall batteries are fully charged each day ready to use once the day light fades in the evening. The Zappi re charges the car with surplus solar elecric that would otherwise have been sent to the grid. Oliver is always on hand to help with any litter issues we may have had. All in all. as I said above (it works just like magic ). Really can't recommend Max, Oliver, and the there teem high enough. First class. Keith and Pat, very happy customers.
Max and Oliver and the team provided an outstanding ground mounted solar system for our home. We have had teething problems along the way, but nothing that wasn't solved. I can't state how good Square I Installations are. With all of the certifications for installation and years of combined experience, I can only recommend them to anyone thinking of getting an installation. I have included below some pictures, but I would go so far to say that if you have questions I would be pleased to help by inviting you round to look at the great job the team have provided, obviously through Max. Top job boys.
Job from start to finish ran smoothly. Max and the team were excellent in every aspect of the installation and we are reaping the rewards. We would highly recommend Square1 Installation’s.
Very competitively priced, a great team (fabulous sense of humour) and they welcome any queries at any time, responding immediately. Great company to do business with - I would heartily recommend Square 1 if you are considering solar panels. We are extremely pleased with the product and the service!
Changing climatic effects made us decide to invest in producing some of our own electricity from solar panels. From a wide range of offers we took advice from a friend and chose SquareOne Installations of Norwich - and we chose well. Their assessment was thorough and careful, they took note of our requirements and, despite hiccoughs in the supply chain, they delivered and installed the setup keeping pretty close to their estimate. We realised early on that having batteries to store some of our home produced electricity would be key to the success of the installation and we increased our original order from one battery to two. SquareOne took this on board. Our aim is to make maximum use of our home-produced electricity as well as selling all the fine weather excess back to the grid. We chose Octopus Energy as among the leaders of the pack having a tariff expressly for people with solar panels and battery storage. Performance to date has been encouraging and we find Octopus ready to answer communications swiftly and clearly. Our installation works reliably and is already giving a return on our investment. Many thanks SquareOne for good advice and a job well done.
Excellent service and we are now reaping the benefits! Couldn’t recommend enough.
Really plant and knowledgeable folks to deal with. We've been absolutely chuffed with our installation.
Square 1 installed for me on my property and we are really pleased with the quality and handling of the job, I have recommended to others and will be using square 1 again on a future development I’m working on.
Couldn’t fault Square1, communication was always great before, during and after install. Even a year on they’re still happy to answer questions whenever I have them. They’ve done a lovely job on the install, super neat and tidy and the install team were in total gents. They were also the best on price, we had a quote from the local authority solar group buy scheme - which you’d expect to be competitive, which they beat it comfortably. Can’t recommend them highly enough.
Best investment we've ever made! Installed the system last autumn and we've almost seen a year of the savings. Max, Ollie and the installation team were easy to deal with and helpful. As a totally inexperienced user they were able to help with hiccups along the way (not of their making), provide help and advice. Very pleased.
Thanks to Max, Oliver and the team of installers and electricians for a friendly and professional installation. We’ve been up and running for a month now and have been amazed at how much power is being sent to the grid. We are wondering whether to fit another battery. I would not hesitate in recommending Square 1 Installations. Once again thanks guys.
Max and his team came to quote me for my solar installation after being recommended by a family member. The installation was very quick and professional. The output of the solar is going very well we are still within our first year as it was installed in October 2022. This is our first summer with and it has exceeded our expectations.
Great experience from the start! After a recommendation from a friend, we invited Max over for a chat!! He was thorough, knowledgeable and took time to understand and answer our questions before Square1 provided a quote. Another couple of contenders failed to impress, so we took the plunge!! The panels were fitted in October on an east facing roof, along with an inverter and battery in an accessible loft space. Scaffolders, fitters, electrician and commissioners were all excellent. We now regularly sell energy back to the grid and often manage to run the house from solar panels alone during the summer months, just paying the standing charge! It has made us think very differently about how we use electrical equipment, and the monitoring software allows us to track usage and turn on the immersion heater at an appropriate time in the day - we’re also saving on gas usage!! After sales service has been great and Max and Ollie have always responded quickly to questions. A small step to help save our planet, but a worthy investment!
Max and all the Team at Square 1 did a fantastic mega install at our home. 54 panels across three roofs generating up to 22kwp. Had to endure some fairly harsh conditions, but the Team kept ploughing on fuelled by Tea and Biscuits. Been running now for 6 months or so and already generated 13000kwh of power that has come off our bills. Complicated by a 3 phase install requirement, which was handled flawlessly. Great company and people to deal with and we would wholeheartedly recommend Square 1 Installations to anyone looking for solar panel options.
Overall very happy with our solar installation. Very professional all the way thro from initial viewing, design, installation and aftercare. Happily recommend!
Max and his team are very knowledgeable, friendly and efficient. I just wish we'd had solar panels fitted sooner ,are electricity bills have plummeted since having them fitted and we run our EV for virtually nothing,it's a win win situation for us . I highly recommend Max and Square 1.
We were very impressed with the care and professionalism of all the team at Square 1. From the first site visit, where the installation was discussed and our needs considered, to the team installing the panels and then the follow up and aftercare. We chose this company for their personal service and also a competitive price. Would happily recommend them and in fact we have done so.
Square 1 were recommended to us by a friend and have been excellent. In the initial stages they provided very helpful and knowledgeable advice. This included guidance on the cabling required that we were able to have installed during earlier work. This saved a great deal of work and therefore cost when it came to the actual installation of our PV system. That installation was completed in less than two days and we were generating solar power within 48hrs of the work starting. We have been delighted with Square 1 and would strongly recommend them to anyone who is looking to have a similar system installed.
Excellent work. On time with spot on advice and design. Payback has been better than forecast.
Max viewed our property and assessed our needs. Very good quote and then rapid and efficient installation followed by good ongoing service. This summer most of my electricity bill has been the standing charge! Obviously much less power in winter but every little helps.
Having looked at various suppliers reviews we entrusted Sq1 installations to supply/fit our new solar panels, batteries and inverter. From start to finish the whole job went like clockwork with workmanship and materials being first class. The fitting crew were courteous and friendly throughout and finished within job scope. Once commissioned there were no teething problems and now almost a year later we are over the moon with the system, we are with Octopus and are able to export back to the grid which also helps with payback. Sq1 completed all the necessary DNO paperwork and supplied all certificates on completion. So, to sum up, if you are thinking of having a solar installation then Sq1 are brilliant
Detailed and attentive service throughout gave advice and guidance on size of array and battery storage, based on house usage and energy tariff. Always on hand to answer questions and detailed hand over pack. Aftercare is excellent too. Would highly recommend
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- Saturday8:00 AM – 5:00 PM
- SundayClosed
Additional information
- Incorporated 2021
- MCS NAP-66667
- RECC
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