W S Howe & Co (Wellingborough) Ltd
4.1(28)Wellingborough • WaterSafe




About
W S Howe & Co (Wellingborough) Ltd has been trading since 1890. Their plumbing includes finding and fixing leaks, emergency burst pipe work, dripping tap repairs, bathroom plumbing, shower installation and water tank repairs.
They serve Wellingborough, Northampton, Kettering, Daventry, Milton Keynes and Rushden. They take on domestic, commercial and landlord work, offer free quotes and emergency callouts, and guarantee their work.
Services
- Request quote
- Request quote
Burst pipe emergency
- Request quote
Leak detection
- Request quote
- Request quote
- Request quote
Shower installation
- Request quote
Water tank repair
Reviews
4.1
Positive reviews describe polite engineers, tidy installations and successful bathroom and heating jobs. Critical accounts focus on faults left unresolved after repeated visits, charges for work that did not solve the problem, delayed replies and promised quotes that did not arrive. One customer also alleges that a boiler stopped working after the visit.
We had to have a new boiler fitted to a property we will be moving into in Sywell. Not only did a great job with incredibly polite workers, all rubbish was cleared, they even fixed a problem that appeared 2 days later. I can't recommend them highly enough.
Had Andy from WS Howe call in this morning after me leaving a message on a Sunday evening informing them of a problem with my boiler. He emailed me first thing in the morning and arrived within the hour to fix the problem. Excellent service from an excellent company. Can recommend them for any heating requirements etc.
Asked them to take a look at our boiler that had a water leak but was working perfectly fine apart from that. I even had the part that needed fitting. Now all of a sudden it's completely broken and needs a new PCB after their engineer obviously broke it. Now told we need a complete new boiler!! Don't trust them at all. Will be speaking with trading standards. We have been left with no heating or hot water and 2 children in the house!
Asked them to take a look at our boiler that had a water leak but was working perfectly fine apart from that. I even had the part that needed fitting. Now all of a sudden it's completely broken and needs a new PCB after their engineer obviously broke it. Now told we need a complete new boiler!! Don't trust them at all. Will be speaking with trading standards. We have been left with no heating or hot water and 2 children in the house! The last repair to the boiler was well over a year ago It was one of the control valves, it stopped working it was replaced and wasn't leaking then. The leak started about 2 months ago. Your lying about your first engineer as my wife called me as soon as they left telling me it wasn't working at all anymore and he somehow managed to trip the main fuse box and the whole house lost power whilst he was in the boiler cupboard! This was your engineers fault we are now left with no heating at all !! Cheers!!
Booked a plumber to arrive between 8am - 11am. He turned up at 8.10, was very professional and was finished and cleaned up by 8.35. I was very impressed and always use this company and will always do so.. FIRST CLASS
I have been using WS Howe at my business and home for the last 18 years. They are a very professional company that have serviced and maintaned our boilers and heating equipment. I highly recommend this company.
Excellent job by the guys at W S Howe! They refitted our downstairs wetroom, and we couldnt be happier with the end product. When they took out the old one they discovered loads of problems from the previous DIY fit. The guys fixed all of these problems and installed a beautifully finished new wetroom. The results are excellen and we would 100% recommend W S Howe. Thanks guys
No longer the family business that it’s reputation was built on. My in-laws recommended this firm 20 years ago having used them regularly for some 20 years before that. My recent experience has been unsatisfactory and following a check on companies house, it seems the original family are no longer directors. I have given 2 stars as the engineers were polite enough and the company director did address my initial invoice query and offered a partial credit. However, there is a lack of understanding and training when it comes to smart home automation and the internal job sheet process requires a review as communication between the engineers and finance team is poor. No point me going into detail here but in summary, I’ve received 5 visits, I’m just shy of £600 down, the issue has not been resolved, and I’m awaiting a quote for what I understand to be an expensive solution. It’s been three weeks now and I’ve not heard back about the quote, perhaps because I settled the other invoices.
Called to fix boiler, ordered parts that were installed but still didn’t work and then told us couldn’t get any new parts and left it there. I ended up having to pay for parts that didn’t work and so were not really needed. They fixed nothing but still charged. Ended up having new boiler fitted by a different company. Would not recommend
I did not have a good experience with W S Howe. 3 visits to identify and solve for radiators not heating up. The issue was not solved, and the last engineer left me with a leaking pipe from the boiler and a large bill! In communicating to W S Howe about the leak, it took a week to get a response, as the owner saw the messages but was too busy to acknowledge and reply. As the heating issue occurred just before Christmas, and not resolved by W S Howe, I needed another to ask plumber, and they resolved the heating and leak issues in one visit.
A lovely job in our kitchen, moving all our pipe work ready for the new kitchen units and appliances. Thankyou.
Oh what great company this is ! I had a boiler breakdown and they were here next day ! Wonderfull
The work was carried out to a high standard. Plumber arrived on time and left the working areas clean and tidy.
Extremely professional. ...
Wonderful old fashioned service..not the cheapest quote it's true..but worth the extra..very happy to recommend..couldn't be more of a contrast with our previous British Gas homecare provider..Will be using their services again
Our First time using this firm after being let down by others and will certainly make it our go to one in the future the engineer was very thorough and helpful over a problem with one of the fires nothing to much trouble can highly recommend
Can highly recommend. We approached W S Howe for a quote for our bathroom refurbishment and they provided a very competitive quote and a convenient time for the works to start. The engineers employed by W S Howe were polite and efficient - particularly Dave who carried out the works as though it was in his own home. Very happy and we will definitely use again.
I can recommend this company. Good communication.
Unable to repair the electric water heater system they assured me on the phone they could do (3 years old), and never supplied the promised quote for a replacement. They did however charge a great deal for a small extra job they did whilst here. Maybe I was unlucky but I'll certainly not use them again.
Very efficient old fashioned great service. Would certainly use again
Very good service, did a good repair job
Attended my sons house to check and reconnect a gas fire, which we were told was no safe to use and needed to be replace by another less reputably company, my son is disabled, and i would like to thank W S Howe for there professionalism and excellent & quality of workmanship.
I would recommend other people to use W S Howe & Co due to their reliability, good customer service as well ease to contact - they always answer the phone when I have rung exactly on their opening time.
Excellent company for all your commercial and domestic plumbing and heating requirements....
Location
Opening times
- Monday
- 7:30 AM – 4:30 PM
- Tuesday
- 7:30 AM – 4:30 PM
- Wednesday
- 7:30 AM – 4:30 PM
- Thursday
- 7:30 AM – 4:30 PM
- Friday
- 7:30 AM – 4:00 PM
- Saturday
- Closed
- Sunday
- Closed
Additional information
- WaterSafe
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
- Landlord work
- Work guaranteed
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